Customer Consultant Salary in Texas, USA

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Visa sponsorship not available.Cognizant is seeking a Deskside Support Technician Level 2 in Remote opportunity. Role DescriptionContracting at Cognizant will see you working with the world's leading companies to improve everyday life. Unlike many IT gigs, Cognizant's unique consultative approach will see you help clients envision, build and run more innovative and efficient businesses with the latest tech, not just deliver a standard project.Headquartered in the U.S., Cognizant serves 177 of the Fortune 500, and has enjoyed consecutive years of growth, so you'll never be short of finding your next gig with them. Plus you'll enjoy many of the perks you'd expect from one of the most admired companies in the world. Skills & Requirements• Inbound call center - answering member and provider calls for a Texas Medicaid MCO.• Working with multiple systems.• Looking for healthcare or call center experience, Health Care Claims Processing experience, experience working remotely and ability to work independently, moderate technical skills to be able to set up equipment at home and basic to above. computer navigation skills.• Sales call center experience will consider even without healthcare experience.Benefits/Other CompensationThis position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).Why Hays?As Cognizant's chosen recruitment partner we have this role exclusively, so you will work with a professional recruiter who has intimate knowledge of Cognizant, the role, the Information Technology industry and market trends. Your Hays recruiter will lead you through a thorough screening process to understand your skills, experience, needs, and drivers and so can keep you in mind when future gigs like this come up with Cognizant. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1160991 - Web Admin

Do you want to fast track your career, your earnings and your progression?Are you passionate about making a meaningful difference to the world by contributing to renewable energy initiatives and life-improving technologies?This is exactly what Coalesce Management Consulting does every day!CMC's entire business is designed around providing amazing, bespoke solutions that enable their clients in sustainable industries to maximise the potential within their own organisations.Your role as an Associate Consultant will be to develop strong relationships with prospective clients who need support in delivering major projects within the Renewable Energy sector. You will also be interfacing directly with CMC experts who support clients on a day-to-day basis.CMC are a global consulting brand with offices in multiple countries across Asia Pacific and Europe. They are part of the Amoria Group (a very well established, global staffing and professional services company). As part of the rapid growth that they have experienced and their longer term growth strategy we opened our Dallas office in November 2022 and we are very excited to grow to team!What are we looking for?• Someone passionate about delivering great service and with an interest in sales• A fast learner who can take on board the award-winning training program• An energetic and determined person who wants to progress their life through delivering successful sales• Someone who will proactively contribute to the great culture of sharing positivity and success• Somebody who has clear and aspirational goals to keep them motivated and resilient in the face of natural challenges often seen in sales• In short, if you have a great attitude - you're for CMC! No previous experience required here...What will you be doing?• Making calls to existing and prospective CMC clients• Meeting with key stakeholders to develop relationships• Negotiating on behalf of CMC to secure new business• Working in partnership with clients to scope out project requirements• Researching projects and pipeline within your industry• Advising clients on the best way to overcome their project challengesWhat do you get in return?• A competitive package including health, vision, dental, 401(k) plus 20 days PTO plus holidays• The opportunity to have authorship and play a huge part in the growth and culture of a start-up within an established group• Huge space to grow and develop a team with no accounts or territories owned• National growth - Dallas will be office # 1 but we they look to expend nationally to the East and West Coast• Working with Directors that have over 40 years' experience to offer in terms of mentorship and strategic direction• CMC work in areas that will be least impacted or threatened by recession - The infrastructure spend in the space they will operate & already signed off by the USA Government is enormous - projects will continue to be executed in the Utilities space as the Country continues to build out its' grid infrastructure (The Biden administration awarding $900M to 35 states for EV charging network)• The opportunity to be part of one of the fastest growing consultancies in global STEM markets• Ongoing training and development from our award winning L&D team• A cleary defined, transparent progression plan• Unrivaled earning potential (six figure OTEs)• Working in a sales environment where you make a real impact on the world that we live in• Additional incentives such as:• Sales conferences to places like Las Vegas & Dubai• Company car scheme• Personal development allowance• High performer lunch incentivesWhat makes CMC different?• CMC focus more on delivering great service than just achieving sales targets• Authentic collaboration with customers to deliver true expertise• A constant emphasis on personal development and growth• One on one mentorship with senior directors to support your progression• Agility to scale up and guarantee delivery of projects of any size - so you know if you can create the opportunity, you have the support to deliver on it• Industry leading customer feedback with an NPS score of over 70• An environment centred around you with a clear focus on creating a fun and inclusive place for all employees to thrive in• Committed to D&I, the group are a founding signatory of the Diversity and Inclusion Charter• CSR commitments including charitable trust projects, paid employee volunteer days and mental health & wellbeing initiativesIf you are interested in joining an exciting, forward thinking and rapidly expanding business please submit your application now.No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience

Infosys is seeking an Automotive Retail Domain Business Analyst with Automotive Dealership Management System specialization.As a Senior Consultant, you will be expected to leverage your domain expertise and facilitate solution deployment by leading specifically assigned projects. Additionally, you will be required to provide strategic insights to the clients while designing solutions since this is a client facing role. You will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations.Required Qualifications: Strong problem solving and communication skills. Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently. Location for this position is Plano, Texas. Candidate must be located within commuting distance or be willing to relocate to the area. The job may entail occasional travel across the United States. Any relevant certification will be an added advantage - Six Sigma, APICS, SCOR, PMP etc. Implementation / Working Knowledge of SCM packages such as SAP Ariba, Kinaxis, Blue Yonder, Oracle etc preferred. Preferred Qualifications: Minimum 4 years of relevant experience as a domain / business consultant or management consultant or an industry practitioner in Automotive sector, preferably with hands-on experience in supply chain and order management Demonstrates strong proficiency across the Auto Industry value chain and related best practices. Possess expertise in one or' more Functional areas like Sourcing, Procurement, Forecasting and Planning, Production, Logistics and Transportation, Warehouse Management etc. Experienced in Leading and Managing Agile projects Experience in driving meetings/workshops with senior client executives, business leads & cross functional stakeholders and articulate project documents lucidly. Conversant with more visual, more design-thinking based, and more agile lightweight approaches such as customer personas, customer journeys, service blueprints, story maps, etc. Understands the larger, end to end business process that solutions fit into. Willing to challenge requirements based on an understanding of prioritized objectives. Provide research assistance and clarity of business demand specifications. Bridge gap between business and IT ensuring common understanding and IT/Business alignment. Coordinate the business subject matter experts' involvement in all aspects of the project. Design Business Use cases, Lead Functional Architecture, Re-engineer process models and Integrate disparate services for end-to-end solution delivery Ability to understand and use advanced analysis methods in slightly complex client scenarios to ensure problem areas are identified and impact on the business is understood Guide technical team members to realise customer's vision as articulated in the project deliverables across Planning & Scheduling, Vehicle Logistics, Supplier Visibility, and Dynamic Order Management among others Drive business workshops to define requirements, develop product backlog and elaborate functional specifications for an IT solution, using workshop tools like Confluence, Jira, Visio. Work closely with Product Owners and business stakeholders to analyse requirements & prepare Product Backlog items Prepare user stories, prepare acceptance criteria for user stories, and manage product backlog, with prioritization. For stakeholders and customers, act as a bridge between the business problems and the technology solutions from definition till supporting business during testing Working experience in Agile methodologies & tools (e.g., JIRA), Understanding and exposure to Software dev. lifecycle The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem."Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability."

A Principal Consultant serves as company most experienced and flexible consultant. This individual must perform most consulting functions including at various times: project manager, team member, and individual consultant. Principal consultants are assigned to Reliability Services or system project implementations, system integrations, application enhancements, support and staff augmentation, and often serve as functional leaders on projects. Most assignments are performed at a customer site,but can include offsite work. Individuals must work under minimal supervision and have the ability to manage and resolve complex issues in a variety of manufacturing and public sectors. Demonstrated leadership in a broad range of environments, professionalism, customer interaction, and leadership of lower-level consultants is required. What You Will Do: Responsible for the on-site implementation of complex computerized maintenance management systems, Reliability Services projects, and training engagements Understand and analyze customer business requirements including underlying issues and training needs Document and present issues ("pain points"), systems application objectives, and training needs Perform, evaluate, and present customer assessments (as needed) Provide SME support and personal coaching/guidance to lower-level consultants. Principal consultants should lead by example and teaching Leads or participates in periodic status checks with the customers and implementation teams to assess progress against plan. May assist or lead in the preparation and completion of these assessments. Develops or assists in developing and refining forecasts for project variables as necessary throughout the project. Capable of representing company with customer representatives to the Director/VP level to include: Defining business objectives, helping customer clarify project scope as work evolves (i.e. having the personal, business and consulting credibility to independently engage in these discussions) and applying conceptual skills to help customer representatives stay focused on important aspects of a project as conditions change. What You Will Need: Education and Experience 10+ years' experience in asset maintenance, project and program management Prior field consulting experience with computerized maintenance management systems and/or Reliability Services (e.g. RCM, Maintenance, Asset Data, Storeroom Operations) and/or Training Knowledge of all functional aspects of maintenance operations including material management and organizational work flow. Experience with MS Windows-based project management and other personal computer productivity products. Bachelor's Degree or equivalent experience Knowledge, Skills, and Abilities Responsible for the on-site implementation of complex computerized maintenance management systems, Reliability Services projects, and training engagements Understand and analyze customer business requirements including underlying issues and training needs. Document and present issues ("pain points"), systems application objectives, and training needs. Perform, evaluate, and present customer assessments (as needed) Provide SME support and personal coaching/guidance to lower-level consultants. Principal consultants should lead by example and teaching. Leads or participates in periodic status checks with the customers and implementation teams to assess progress against plan. May assist or lead in the preparation and completion of these assessments. Develops or assists in developing and refining forecasts for project variables as necessary throughout the project. Capable of representing company with customer representatives to the Director/VP level to include: Defining business objectives, helping customer clarify project scope as work evolves (i.e. having the personal, business and consulting credibility to independently engage in these discussions) and applying conceptual skills to help customer representatives stay focused on important aspects of a project as conditions change. It Would Be Nice If You Had Contract Management experience. Project Management experience Organizational Development tools training/experience Advanced degree Reporting Relationships: This person would report to the Manager - Professional Services Working Conditions: Work is primarily sedentary, exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. The ability to travel, with some overnight trips, is required for this role. ABOUT USWe set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times. ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations. About Our Benefits ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements. Equal Opportunity The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws. Notice ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid. Other This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/.About the Role:Customer Success Managers (CSM) are the customer's primary contact to help them realize more proven value faster by achieving their business goals by leveraging AVEVA technology.They accelerate the customer's time-to-value in their use of our tools and foster higher levels of adoption and deployment leading to greater ROI and customer satisfaction.CSMs manage a set of accounts by creating success plans and executing against them.They regularly check-in with the customer, understand the customer's industry, business, and goals.They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs in an efficient and frictionless manner.They help the customer optimize the utilization of their existing and available products to ensure best practice adoption.They work in tandem with the Account Manager and hand off qualified opportunities for expansion.They act as the customer advocate internally to ensure timely and positive outcomes.They collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer empowerment.Responsibilities:As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer's success and their perceived value of the AVEVA software set.The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers.Onboarding - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readinessDeployment - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the 'Services' budget, and request, quote, coordinate AVEVA Services and ResourcesAdoption - understand customer's business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)Expansion - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer's business and frequent contacts.Essentials Qualifications:Strong communication and presentation skillsAbility to work well with cross-function and geographically distributed teamsStrong multi-tasking ability with a keen sense of prioritizationStrong relationship management and organizational skillsExperience with project and program management methodology and techniquesStrong presentation skills on AVEVA core technologies, business initiatives and services OR similar products ( PI System, PIMS, Industrial Applications, Industrial IT)'Out-of-the-box' thinking that will enable delivery of solutions and services tailored for individual customer profiles and situationsAbility to think strategically, as well as tacticallyProficiency in English and Spanish is needed. Fluent in Portuguese will be an added advantage.2+ years of experience with AVEVA software products working knowledge and/or similar products (PI System, PIMS, Industrial Applications, Industrial IT)Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday.Desired Qualifications:Preferred 2-5 years of qualifying experience within the process manufacturing and/or services industryExperience in a Customer Success Management role is a plusTravel to customer sites and AVEVA offices might be expected (10% - 20% annually)Salary Range:$90,600.00 - $196,300.00This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

We are seeking a skilled and empathetic Customer Service Consultant to join our team. As a company committed to fostering positive customer relationships, we value individuals who are passionate about delivering personalized and effective solutions to our valued clients. If you have a strong customer service background, excellent communication skills, and a genuine desire to help customers, we encourage you to apply for this critical role within our organization.Things to consider before applying:Must be at least 18 yrs of ageMust live in Houston, TXMust NOT have any felon criminal record less than 7 yrs ago, misdemeanor is okayKey Responsibilities:Customer Support: Provide prompt and courteous assistance to customers through various channels, including phone, email, and live chat, addressing inquiries, concerns, and providing product/service information.Issue Resolution: Effectively resolve customer issues and complaints, demonstrating empathy, patience, and a solutions-oriented approach to ensure customer satisfaction and retention.Product Knowledge: Maintain a comprehensive understanding of our products and services, staying updated on any changes or enhancements, and effectively communicating this information to customers.Relationship Building: Cultivate positive and enduring relationships with customers, striving to understand their needs and preferences to provide tailored and personalized solutions.Documentation and Reporting: Accurately document customer interactions and inquiries, and provide detailed reports on customer feedback, recurring issues, and suggestions for improvement to the management team.Process Guidance: Guide customers through various processes, such as account setup, troubleshooting, and returns, ensuring that they have a seamless and positive experience throughout their journey with our company.Cross-Departmental Collaboration: Collaborate with other departments, including sales and product development, to communicate customer feedback, contribute to the development of customer-centric strategies, and improve overall customer satisfaction.Qualifications:Proven experience in a customer service role, demonstrating exceptional communication and problem-solving skills.Empathetic and patient approach to customer interactions, with the ability to remain calm and courteous under pressure.Strong organizational skills and the ability to manage multiple tasks simultaneously.Familiarity with customer service software and tools.A genuine passion for helping customers and a commitment to delivering outstanding service.Ability to adapt to a fast-paced and dynamic work environment.Knowledge of customer service best practices and a dedication to continuous improvement.Excellent teamwork and collaboration skills.

JOB DESCRIPTION Wood is searching for a Consultant Vibration Engineer to join our Vibration, Dynamics and Noise (VDN) group. The preference would be for this individual to sit in our Houston, TX office, but we will consider qualified applicants in other US locations and Calgary, AB. This is a technically challenging role solving complex vibration, fatigue, transients, or integrity related problems for our clients. integrity management and other capabilities. You would be joining a team of world experts in Flow Induced Vibration, Acoustic Induced Vibration and FEA simulations, dynamic stress and fatigue. This is a client facing role with responsibilities in opportunity development with clients, proposals generation, project delivery and raising the profile of the Wood VDN team. This is a great opportunity to make an impression in a growing, global organization. A strong communicator, with client-facing experience and a keen interest in vibration will thrive in this environment. In our recruitment and hiring process at Wood Canada Ltd., we want to emphasize that we do not employ artificial intelligence or automated systems to screen or select candidates. We are committed to ensuring fairness and inclusivity by relying on the expertise from a team of professional recruiters for the application reviews, interviews, and qualification assessments.RESPONSIBILITIES Conduct detailed computational analysis: dynamic modelling, piping stress analysis, piping modal analysis, acoustic analysis, flow-induced (Strouhal) pulsation studies, forced response analysis, water hammer (transient) analysis, fatigue analysis, small bore branch connection evaluation and othersAct as a client focal point for projects involving both troubleshooting problems on existing facilities as well as design studies for new facilitiesUndertake the required technical aspects as required as well as lead other team members in delivering larger scale projects (including interaction and support from other vibration and CFD specialists as required)Perform pipework design and field studies (analysis) for new or existing facilities.Pipework vibration studies across various process systems. This involves pipework vibrations analysis using Energy Institute methods, field troubleshooting and field visual inspection. The field troubleshooting can entail vibration and strain measurements on client facilities to assist in identifying sources of failures. Display effective consultancy skills within the team in the office and on site as required. These include client engagement, problem solving, self starter, enthusiasm, effective time and project management, planning, good communications, excellent technical delivery and an enthusiastic outlookPrepare timely and accurate technical reports to professional standardsThe work will involve commercial software such as ANSYS software, CAESAR II, AutoCad, Solidworks, AFT Impulse and others. The computer modelling will also involve Wood VDN's proprietary modelling softwareImplement and adhere to Wood VDN EH&S policy at all work sitesProven track record in communication and client interactionsEstablish and maintain strong working relationships with customers and colleaguesPro-actively share knowledge within the team and contribute to ongoing technical project delivery methodologies and proceduresQUALIFICATIONS Bachelor's degree in Mechanical Engineering preferred; other disciplines with relevant (vibration analysis) experience will be considered.Valid US or Canadian passport, with the eligibility to travel to either Houston, TX or Calgary, AB for training as necessary (up to 6 week intervals)Minimum of 3 years industry experience in Engineering consulting firm; industry experience in piping vibration analysis highly desirableStrong interest in vibration, fatigue, integrity management, reliability, and designExperience using Finite Element, Acoustical simulation software, hydraulic transient, and SolidWorks (or similar computational software is highly desirable)Ability to read P&ID, PFD, HMB, and piping isometrics is an asset, as is experience with process and hydraulic calculationsPhysically capable and willing to execute site work, which will require carrying up to 50 pounds of measurement equipment, and potentially working on elevated platforms, scaffolding or other work areasExcellent communication skills (written and spoken) with the ability to speak directly to the issue and to adapt to work environment and customers' communication styleStrong time management and organizational skills, with the desire to go the extra mileUS citizen or authorized to work lawfully in the US, without sponsorship from Wood

Infosys is seeking Lead Coupa Consultant. As a Lead Coupa Consultant, who will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. You will work in a collaborative and diverse team environment providing many opportunities to have an active voice. You will advise clients on their Procurement Operations strategy and work with them to implement next generation solutions.Required Qualifications:Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of Relevant Information Technology experienceU.S. citizens or those authorized to work in the U.S. are encouraged to apply. We are not able to sponsor at this timeCandidate must be located within commuting distance of Richardson, TX USA or be willing to relocate to the area. This position may require travel in the US.Preferred Qualifications:Atleast 4 years consulting/and or industry experienceExperience in e-Procurement project management with minimum 2 end to end Coupa project implementations.Experience in e-Procurement technology packages such as Coupa, SAP Ariba, Zycus etc.Experience in Procurement strategy and process transformation: including sourcing, project experience and/or implementing digital procurement technologies, business process mapping, and business process review.Experience with Leading pursuits,RFP responses and Risk management - POC for risk mitigation strategies for programsAble to demonstrate a clear understanding of the Procurement functions and the impacts of procurement on an organization's performance.Experience in developing and maintaining a customer-focused relationship with business stakeholders and IT by exhibiting a high level of collaboration, timely communication and responsiveness.Experience in managing the program budget, monitoring expenditure and costs against delivered and realized benefits as the program progresses is preferredExperience in driving overall service delivery to success by keeping a balance between customer's expectations and delivery realities is preferredCustomer facing and Supply Chain Management experience preferred.About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Infosys Public Services is the leader in consulting, technology, and next-generation services. We partner with US and Canadian public sector organizations to help them stay ahead of the innovation curve. Our technology solutions, combined with proven best practices and execution excellence enable our clients to renew themselves and build new capabilities to improve mission outcomes.We are pushing the limit of what is currently possible - towards completely new areas and then executing these ideas to perfection.We are currently seeking a Sr. Paid Family Medical Leave Business Analyst (SME) to join IPS.Position Description (scope of work or brief narrative): The Consultant will provide expert-level industry knowledge as the senior Subject Matter Expert (SME) in developing Paid Family Medical Leave (PFML) requirements. This position will be hands-on in the creation of user stories and other system requirement documents as well as providing leadership to other SMEs and/or Business Analysts.This position is responsible for providing input into the creation of project plans and meeting the deadlines established in the project plans. This role will also lead and organize content responses to proposals by ensuring that the responses meet the customer requirements thoroughly and completely and conform to the established "win themes" of the overall proposal response. This role will also coordinate and participate in oral presentations to customers showing a command of Paid Family Medical Leave.Required years of experience, training, technical skills, and other requirements for job performance:Must have excellent oral and written communication skills to lead and participate in proposal responses, oral presentations, and other pre-sales activities.Must be comfortable and confident presenting to and meeting with client C-Level leadership.4+ years of experience in the Paid Family Medical Leave domain.Must have experience in delivering Paid Family Medical Leave programs.Must have direct experience gathering and communicating business requirements to technical staff. Must have the ability to review and enhance the design products created by Subject Matter Experts to allow for faster more accurate consumption by related parties. Preferred Experience, skills, and abilitiesCommercial software development and ongoing support.Experience writing User Stories.Relevant salesforce certifications.Be flexible to meet with resources in varying time zones outside of normal work hours.Travel to client site (up to 50%) but may be higher or lower based on the client engagement.Areas of ResponsibilityProposal Development / Solution DesignEngagement LaunchEngagement DeliveryEngagement Management Idea Generation for IPClient Relationship ManagementBuild AssetIP Creation/ProtectionOperationsCompetenciesBusiness Growth and Strategic PlanningClient-centricity and Business metric managementProject ManagementCommercial knowledgeAnalytical AbilityHigh Impact CommunicationPlanning and Organization Driving InnovationEducational Requirements:Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.The job also entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.IPS strictly complies with U.S. employment verification and anti-discrimination laws. An applicant hired by IPS must be able to establish authorization to work in the U.S. IPS does not sponsor individuals for U.S. work visas, though exceptions may be evaluated on a case-by-case basis, at the sole discretion of the company.Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Infosys Public Services is the leader in consulting, technology, and next-generation services. We partner with US and Canadian public sector organizations to help them stay ahead of the innovation curve. Our technology solutions, combined with proven best practices and execution excellence enable our clients to renew themselves and build new capabilities to improve mission outcomes.We are pushing the limit of what is currently possible - towards completely new areas and then executing these ideas to perfection.We seek a Sr. State Disability Insurance Business Analyst (SME) to join IPS.Position Description (scope of work or brief narrative): The Consultant will provide expert-level industry knowledge as the senior Subject Matter Expert (SME) in developing State Disability Insurance requirements. This position will be hands-on in the creation of user stories and other system requirement documents as well as providing leadership to other SMEs and/or Business Analysts.This position is responsible for providing input into creating project plans and meeting the deadlines established in the project plans. This role will also lead and organize content responses to proposals by ensuring that the responses meet the customer requirements thoroughly and entirely and conform to the established "win themes" of the overall proposal response. This role will also coordinate and participate in oral presentations to customers showing a command of State Disability Insurance.Required years of experience, training, technical skills, and other requirements for job performance: Must have excellent oral and written communication skills to lead and participate in proposal responses, oral presentations, and other pre-sales activities. Must be comfortable and confident presenting to and meeting with client C-Level leadership. 4+ years of experience in the State Disability Insurance domain. Must have experience in delivering State Disability Insurance programs. Must have direct experience gathering and communicating business requirements to technical staff. Must be able to review and enhance the design products created by Subject Matter Experts to allow for faster, more accurate consumption by related parties. Preferred Experience, skills, and abilities Commercial software development and ongoing support. Experience writing User Stories. Relevant salesforce certifications. Be flexible to meet with resources in varying time zones outside of normal work hours. Travel to client site (up to 50%) but may be higher or lower based on the client engagement. Areas of Responsibility Proposal Development / Solution Design Engagement Launch Engagement Delivery Engagement Management Idea Generation for IP Client Relationship Management Build Asset IP Creation/Protection Operations Competencies Business Growth and Strategic Planning Client-centricity and Business metric management Project Management Commercial knowledge Analytical Ability High Impact Communication Planning and Organization Driving Innovation Leadership Qualities Passion: Passionate about Customer Success Inquisitive: Always learning; approaches each interaction with an open mind; great listener and hands-on. Leadership: Self-aware and strategic thinker; proficient at building strong relationships Communicator: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence Team Player: Proficient at collaboration and working with members of a team Urgency: Ability to move fast and drive business value and results Adaptable: Excels in high levels of uncertainty and change Educational Requirements: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred. The job also entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face.IPS strictly complies with U.S. employment verification and anti-discrimination laws. An applicant hired by IPS must be able to establish authorization to work in the U.S. IPS does not sponsor individuals for U.S. work visas, though exceptions may be evaluated on a case-by-case basis, at the sole discretion of the company.Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.