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Customer Consultant Salary in Spokane, WA

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Network Specialist - OSP Engineering & Construction
TDS Telecommunications LLC., Spokane
Network Specialist - OSP Engineering & ConstructionJob LocationsUS-WA-SpokaneID2020-16186CompanyTDS TelecomOverviewThe Network Specialist - OSP Engineering & Construction is expected to assist in the creation and interpretation of OSP Design maps using GIS based mapping software. You will have to understand, interpret and track progress for numerous projects concurrently in the given market area.  You will continually monitor design costs, process change orders and monitor job progress to ensure that projects are completed on time and within budget.   You will have responsibility to lead small group cross functional meetings and drive strategic growth in specific brownfield markets across the given market area. You may be required to interact with contractors to monitor OSP activities in the field, safe work practices and have QC functions to approve OSP placements as ‘FINAL/AS-Built’. The individual filling this position is responsible for continually working with various governmental agencies to protect the TDS OSP network from being jeopardized by permitting requirements or proposed road improvements. You may be required to negotiate with municipalities, other utility companies from a network and a legal perspective for the purchase, lease and/or sale of inner ducts, fiber and/or complete networks.  This position will work closely with our sales organization as well as Field Services. It will also have an emphasis on ROW, Easement and Pole Attachments(Make Ready Processes) and will interact with members of Net Ops Compliance as well as working with communities on their permit ordinances.ResponsibilitiesResponsible for the design of OSP projects and/or supervision of consultants who are responsible for coordinating outside plant field construction and splicing operations in multiple locations and/or states.  Provide technical and strategic input in evaluating high level network designProvide technical support for special request projects such as, major road moves or potential on-net builds. He/she must work with Finance to ensure proper accounting of facilities placed and interact with the legal department to ensure that the company is not at risk in any asset transfers. If needed, assist in the engineering phase of projects. Creating labor, material, and overheads project cost estimates Provide audits of OSP projects and coach consultants and/or contractors to ensure accuracy and consistency.  The audits will ensure compliance with National Electrical Code standards and current TDS OSP standards.Review all required reports from field personnel and contractor invoicing for accuracy. Manage projects by reviewing quality of work, clean up resolution, proper maintenance of project documentation and continual review of project progress. Verify that all documentation required to complete projects successfully, including Bid Jobs, Build orders, Job Start Agreements, VMOP’s and close out documentation is complete.Create and perform analysis on network designs for the OSP teams utilizing GIS tools and extensions.  Provide the data back for the OSP teams to use in strategic decisions, AD’s(OSP/Transport Planners)and HLDROM’s.Partner with Regional OSP Engineering (OSPE) members on engineering of network builds within GIS.Assist in training OSPE members on the use, functions and tools with in GISReview data for impacts to builds (eg: Roadmoves)Create processes and tools for mobile use of GIS for data collection and consumption.Provide technical and strategic leadership in evaluating current GIS products being offered on the market and provides recommendations for upgrades and changes in methods of practice for TDS. Includes application upgrades and data sourcesQualificationsRequired Qualifications Network SpecialistAssociate Degree (or higher) -OR- 2+ years' professional work experience2+ years' experience in Voice/Data/Video networkingMust have and maintain a valid driver's license, reliable transportation, and insuranceOther QualificationsGIS experience, Engineering within GIS program a plus(AGOL)ESRI ArcGIS experienceSpatial analysis experienceJoint Attachment Process/Power CO Make Ready Process experience a plusGPON/PON engineering experience Brownfield fiber overbuild a plusService Implementation experience a plusExperience in Telephony or related fieldsExcellent leadership, customer relations and communications skills across teams a plusThorough Understanding of Telecommunications industry and principals.Ability to manage multiple priorities simultaneously.Excellent written and oral communications skillsPC database, spreadsheet and word processing skills are criticalAdvanced working knowledge of NESC construction practices and engineering standards.Ability to work in a cooperative and courteous manner with diverse work groups.Ability to read and assess fiber and/or HFC designs and prints At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!
Network Specialist I - OSP Engineering & Construction
TDS Telecommunications LLC., Spokane
Network Specialist I - OSP Engineering & ConstructionJob LocationsUS-WA-SpokaneID2020-16187CompanyTDS TelecomOverviewThe Network Specialist I - OSP Engineering & Construction is expected to assist in the creation and interpretation of OSP Design maps using GIS based mapping software. 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To learn about our diversity & inclusion philosophy and culture, click here!
Senior Client Services Manager
Ardurra Group, Inc., Spokane
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Clinical Program Coordinator
Cambia Health, Spokane
Clinical Program CoordinatorRemote in ID, OR, WA, UTPrimary Job PurposeResponsible for partnering with clinical stakeholders to develop, execute, evaluate and maintain clinical programs and strategies to support cost containment and clinical quality improvements. Performs project management, team leadership, system analysis, research & design for purposes of project completion. Guides and assists in clinical program outreach, maintains policy/procedures, monitors and reports out on program outcomes, coordinates with other departments to achieve program goals, and assists in vendor management and oversight. General Functions and OutcomesProvides ownership of existing clinical programs, including but not limited to: acting subject matter expert for each assigned program, maintenance of program policies procedures, monitoring program processes and outcomes, program execution, and making data-driven decisions to grow and adapt programs to business needs.Helps provide support and intervention on a variety of clinical programs.Analyzes metrics to ensure programs are on target.Evaluates, documents and manages clinical product offerings on a regular basis to maintain a competitive product portfolio with strong ROI.Provides consultative expertise for strategic partners, plan leadership, purchasers, and other Health Plan stakeholders as needed.Performs team leadership as part of project management responsibilities. Makes task assignments to project team members and monitors compliance with all project due dates and facilitates communication about current clinical programs.Interacts, coordinates, and communicates with all levels of management, internal and external customers such as clients, business partners and outside consultants in order to ensure effective use of systems and processes, provide project updates, and ensure coordination of activities.Partners with clinical stakeholders and vendors to accomplish program goals.Minimum RequirementsKnowledge and understanding of health insurance, benefit design, clinical products and services.Knowledge of claims processing systems. Facets knowledge preferred.Ability to coordinate activities with all levels of staff and external business partners through clear and concise verbal and written communication skills.Demonstrated analytical ability to identify problems, develop solutions and implement a chosen course of action.Ability to organize, plan, prioritize and manage multiple projects within time constraints.Ability to work well under pressure.Demonstrated ability to use MS Office products and other corporate software as required.Normally to be proficient in the competencies listed aboveClinical Program Coordinator would have a bachelor's degree and 3-5 years of experience in the health care industry or equivalent combination of education and experience. Project management experience and clinical degree or certification preferred.#LI-RemoteThe expected hiring range for a Clinical Program Coordinator is $61,200 ($68k WA) - $82,800 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $57,000 ($68k WA) - $94,000. Base pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:medical, dental, and vision coverage for employees and their eligible family membersannual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)paid time off varying by role and tenure in addition to 10 company holidaysup to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)one-time furniture and equipment allowance for employees working from homeup to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.
Pharmacy Services Technician
Cambia Health, Spokane
Pharmacy Services TechnicianLooking for candidates within Idaho, but the right candidate will be eligible for a remote role within our 4-state footprint (WA, ID, OR, and UT).Primary Job PurposeThe Pharmacy Services Technician is a corporate-wide technical support resource for pharmacy benefit, reimbursement, and other drug use issues which do not require clinical judgment. This function assists the Clinical Pharmacy Consultants and Pharmacy Services staff with formulary-related operations and other operational processes which require knowledge and experience with pharmaceuticals.Normally to be proficient in the competencies listed below:Pharmacy Services Technician would have a high school diploma or related certificate and five years of experience as a pharmacy services technician in a retail, hospital, or other licensed pharmacy setting or equivalent combination of education and experience. Pharm tech certificate may be substituted for two years of experience.Responsibilities:Performs all duties as described in this document unless doing so would require clinical judgement. In any situation in which clinical judgment is necessary, the Pharmacy Services Technician will seek assistance from appropriate medical personnel. Appropriate medical personnel will be available for support during normal business hours.Responds to non-clinical pharmacy issues from providers, pharmacy services staff, case managers, preauthorization nurses, ENCC personnel, and government programs personnel and customer service. These pharmacy issues include formulary drug coverage, appeal and reconsideration claim status, and pricing for drug claims.Completes daily formulary operational processes, including tracking, processing, and obtaining appropriate documentation for pharmacy medical exception requests, prior authorization requests, reconsiderations, and appeals. Prepares reconsideration requests for Clinical Pharmacy Consultant review by obtaining and organizing appropriate documentation, including, but not limited to medical chart notes/reports and medication profiles. Communicates (orally and by written documentation) information and determinations to providers and members as necessary.Obtains and organizes drug utilization data, including patient specific and population-based data, in a manner which facilitates clinical review and decisions by Clinical Pharmacist Consultants. Organizing data includes but is not limited to sorting drugs into appropriate therapeutic and generic categories.Assists with auditing and investigations of medication-related claims, cases, and providers to identify misuse of medications, misuse of (Regence HMO Oregon) resources, substance abuse, and erroneous and fraudulent billing practices. Investigates and organizes workflow for claims referred to Pharmacy Services for review and allowable determination (misc. J codes, providers on review, reconsiderations).Supports wellness and disease state management programs for Pharmacy Service and corporately which contribute to NCQA accreditation and ongoing quality improvement.Contributes to and supports the corporation's quality initiatives through process improvement teams and by encouraging team and individual contributions toward the corporation's quality improvement efforts.Minimum Requirements:Knowledge of medical terminology, health care coding systems such as ICD-10, CPT and HCPCS and HIPAA regulations.Knowledge of pharmaceutical products, including orals, injectables, infusion products, and chemotherapy.Knowledge of general office practices and procedures.Demonstrated knowledge of grammar and techniques of business practice.Ability to interact effectively with a variety of health care professionals, including physicians, nurses, pharmacists, and billing staff both internally and externally.Demonstrate maturity, tact, diplomacy, and persuasiveness.Demonstrated ability to perform pharmaceutical pricing calculations.Ability to type 30 words per minute, 60 wpm preferred.Demonstrated ability to operate a variety of standard business machines including calculators, copiers, and faxes.Basic computer programs skills (Word, Excel, etc.).Ability to organize, plan, and prioritize daily workflow and projects within time constraints.Experience with health insurance and/or prescription benefits preferred.Work Environment:Work primarily performed in an in-home environment.May be required to work overtime.The base pay annual salary range for this job is $18.80 - $34.10/hour,depending on candidate's geographic location and experience.The annual incentive payment target for this position is 5%.Base pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:medical, dental, and vision coverage for employees and their eligible family membersannual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)paid time off varying by role and tenure in addition to 10 company holidaysup to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)one-time furniture and equipment allowance for employees working from homeup to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.
JEWELRY/SALES SPECIALIST
The Kroger Co., Spokane
Position Summary: Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving the same, ideal customer experience. Sales professionals achieve personal sales targets by turning every one of our customers life's meaningful moments into a celebration worth remembering by offering a fine jewelry experience that is approachable, special and lasting. Our sales professionals engage customers in such a manner as to create a desire for and make our products as relevant, exciting and accessible to as many people as possible every day. We provide training on sales techniques, product knowledge, and skills to help you, our sales professionals, be successful and create a refreshing and uplifting shopping experience for our customers.Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. Desired Previous Job Experience: Sales, retail and/or jewelry experience Minimum Position Qualifications/Education: High school diploma or general education degree (GED) Commitment to excellence, desire to grow and ability to provide refreshing shopping experience Goal oriented and sales driven and passion to succeed Minimum 18 years of age Ability to pass drug test Maintain confidentiality Accuracy/attention to detail Essential Job Functions: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates) Promote Diamond Parties and special events with every customer Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance Foster life-long emotional connections with customers by clienteling Provide product knowledge, features and benefits to all customers when presenting merchandise Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems Attend required monthly meetings Operate point of sale (POS) and take payment or obtain credit authorization Inspect and clean customers' jewelry Provide estimates for jewelry and watch repairs Perform watch battery replacements and watch band adjustments Follow receiving and processing procedures Display merchandise and promotional materials in accordance with corporate merchandising plans Perform business opening and closing procedures as outlined in Policy and Procedures Guide Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows Maintain safety and security of location by following all Loss Prevention and Security policy and procedures Participate in the inventory process Complete case counts Maintain flexibility to work any shift, including weekends, holidays and overtime Must be able to perform the essential functions of this position with or without reasonable accommodation
Health Equity Programs Process Improvement Consultant I or II, DOE
Cambia Health, Spokane
Health Equity Programs Process Improvement Consultant I or II, DOERemote Opportunity for residents of OR, WA, ID and UTPrimary Job PurposeThe Process Improvement Consultant (Health Equity Programs) plays a key role on the Health Equity delivery team by coordinating and delivering on Cambia's health equity strategy to improve equitable health outcomes for our members. This role is responsible for supporting health equity initiatives and projects through advanced project management, process improvement and change management methods.Responsible for delivering on competitive goals and objectives.Cambia is serious about advancing health equity for our health plan members. The Health Equity team is looking for an individual who is passionate about using data and strong project management & process improvement skills to execute and deliver on goals.Minimum RequirementsExperience developing project plans and facilitating cross-functional work groups and efforts to ensure projective objectives are achieved.Basic understanding of the role health equity, social determinants of health and culturally responsive care play on individual or population health care journeysExperience in supporting new program development and infrastructure.Strong interpersonal and communication skills (both oral and written) with a customer service orientation.Functional competencies include Project Management, Process Improvement, Change Management, Planning and Organizational Skills, and Presentation to all levels of management.Demonstrated experience working with business sponsors and partners to identify and implement solutions.Proven ability to motivate teams to achieve defined deliverables and be able to work effectively with clients.General Functions and OutcomesWorks closely with health equity program leaders and stakeholders to ensure program goals are achieved.Manage a portfolio of initiatives and projects. Prepares and presents project plans and status reports to organizational leadership, project teams and client/customer groups.Responsible for initiative outcomes through effective project planning, process improvement facilitation, and stakeholder engagement and communicationDefine, collect and analyze metrics to ensure projects are on target.Proactively recommend courses of action to promote improved member experience and outcomes.Stays current on health equity developments and priorities across the industry.Ensures timely resolution of problems within the scope of the assignment.Performs data collection, research, analysis and reporting in support of health equity programming.Assists in the development of health-equity focused, culturally-specific or - responsive trainings and provide technical assistance to teams in implementing processes and evaluation techniques.Prepares program communications and updates for distribution to various audiences.Normally to be proficient in the competencies listed above:Process Improvement Consultant I (Health Equity Programs) would have a/an bachelor's degree in healthcare related field and two years of experience in supporting healthcare improvement initiatives, data analysis, or a similar position or equivalent combination of education and experience.Process Improvement Consultant II would have a/an Bachelor's degree in Business Administration and six years of experience in leading, developing and managing process improvement initiatives, process analysis, or a similar position or equivalent combination of education and experience.We welcome applications from candidates who have experience with or represent communities impacted by health inequity.Don't meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in this job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.The expected hiring range for a Process Improvement Consultant I is $95,000 - $110,000 for a Process Improvement Consultant II is $110,000 - $120,000 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for these positions is 15%. The current full salary range for the Process Improvement Consultant I role is $85,000 - 140,000 for Process Improvement Consultant II, is $103,000 - $168,000.#LI-remoteBase pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:medical, dental, and vision coverage for employees and their eligible family membersannual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)paid time off varying by role and tenure in addition to 10 company holidaysup to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)one-time furniture and equipment allowance for employees working from homeup to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.
JEWELRY/SALES SPECIALIST
Fred Meyer Jewelers, Spokane
Position Summary: Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving the same, ideal customer experience. Sales professionals achieve personal sales targets by turning every one of our customers life's meaningful moments into a celebration worth remembering by offering a fine jewelry experience that is approachable, special and lasting. Our sales professionals engage customers in such a manner as to create a desire for and make our products as relevant, exciting and accessible to as many people as possible every day. We provide training on sales techniques, product knowledge, and skills to help you, our sales professionals, be successful and create a refreshing and uplifting shopping experience for our customers.Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.Based in Portland, Oregon, Fred Meyer Jewelers merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer Jewelers customers in over 120 store locations throughout the United States.Because Fred Meyer Jewelers is one of the largest and fastest growing jewelers in America, your career path, which can take you where you want to go. Whether your interest is to be a Sales Professional in the Northeast, a Store Manager in the Midwest or a Regional Supervisor in the Sun Belt ... chances are Fred Meyer Jewelers is there with exciting career opportunities for you.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer Jewelers family! Desired Previous Job Experience: Sales, retail and/or jewelry experience Minimum Position Qualifications/Education: High school diploma or general education degree (GED) Commitment to excellence, desire to grow and ability to provide refreshing shopping experience Goal oriented and sales driven and passion to succeed Minimum 18 years of age Ability to pass drug test Maintain confidentiality Accuracy/attention to detail Essential Job Functions: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates) Promote Diamond Parties and special events with every customer Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance Foster life-long emotional connections with customers by clienteling Provide product knowledge, features and benefits to all customers when presenting merchandise Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems Attend required monthly meetings Operate point of sale (POS) and take payment or obtain credit authorization Inspect and clean customers' jewelry Provide estimates for jewelry and watch repairs Perform watch battery replacements and watch band adjustments Follow receiving and processing procedures Display merchandise and promotional materials in accordance with corporate merchandising plans Perform business opening and closing procedures as outlined in Policy and Procedures Guide Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows Maintain safety and security of location by following all Loss Prevention and Security policy and procedures Participate in the inventory process Complete case counts Maintain flexibility to work any shift, including weekends, holidays and overtime Must be able to perform the essential functions of this position with or without reasonable accommodation
Xfinity Field Sales Consultant
Comcast, Spokane
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.Annual salary is $55,000 base + $25,500 commissionJob DescriptionCore ResponsibilitiesDemonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers. Evaluates competitive offers and frames response to show the benefits of Comcast.Possesses expert knowledge of selling that would be reflective of the position's required relevant experience.Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.Shows confidence in selling ability.Displays competent time management and organizational skills.Meets and exceeds sales goals as established by local market. Independently establishes and organizes daily sales activities. Generates business through established and approved methods of lead generation. Implements effective sales closing techniques to ensure product installation goal is achieved.Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.Possesses effective communication, organizational and people skills, as well as strong customer service skills.Illustrates strong technical capability (computer knowledge, billing system, databases).Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience2-5 YearsPDN-9bd37f7e-0ce5-47e2-990d-dc7580a7272d