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Delivery Coordinator Salary in Seattle, WA

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Program Manager III, Senior Program Manager, Device Digital & Alexa Customer Service
Amazon, Seattle, WA, US
DESCRIPTIONAmazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa CS (D2AS) Team. You will be a key member of the Customer Experience Solutions (CXS) team, which is responsible for driving high-visibility, global programs that directly impact customers every day. You will own and execute complex projects and programs, and will be seen as a thought leader and innovator. The role focuses on innovation, global expansion, adoption, and monitoring of Amazon’s customer service products. These product are designed to help millions of Amazon customers successfully use their Amazon devices (i.e. Kindle, Tablets, Fire TV, Echo) and digital services (i.e. Alexa, Video, Music, Photos) every day.This role is based in Austin (TX, US)/Seattle (WA, US), team. We are looking for a candidate with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive impactful customer-facing programs. The ideal candidate sees around corners, has a strategic mindset, shows bias for action in ensuring projects are set up for success, and earns trust through stakeholder engagement.Key job responsibilitiesThe candidate will have a proven record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. Responsibilities will include:• Develop and deliver compelling presentations, product demos, sample solutions, and discussions to drive awareness and adoption of Amazon’s troubleshooting services.• Collaborate with internal teams to define the product roadmap based on feedback provided by customers using our troubleshooting services.• Define business and systems requirements working with internal customers to improve integration of D2 products within new product business lines and devices.• Liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables. • Support partner teams to refine processes and increase efficiency in line with program objectives.• Make appropriate tradeoffs to optimize time-to-market in consultation with stakeholders.• Manage multiple internal and external, cross-functional and globally distributed stakeholders.• Develop change processes associated with program rollout and ongoing support.• Track delivery against program objectives and implement proposals to improve program services and efficiencies.• Scale programs to expand coverage of existing services or programs to additional domestic and international locations.A day in the life“If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan”About the teamAmazon revolutionized customer service, now we are changing what customers expect from technical support. We’re responsible for the Customer Experience Solutions for all Amazon Devices and Digital properties, from the Kindle and Echo, to Amazon Music and Prime Video. In this role you will support millions of customers, across many dynamic Amazon businesses.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 5+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Senior Product Manager, Customer Service - Customer Engagement Technology
Amazon, Seattle, WA, US
DESCRIPTIONIf you are someone who is highly self-motivated, has strong customer centric mindset combined with a solid product management background, and a bent for driving strategic initiatives and delivering top-notch products, this role is for YOU!Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service - Customer Engagement Technology (CS-CET) organization is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages (and growing).CS-CET Product and Technology organization powers CS by developing cloud-based contact center products. Our contact center technology is used by CSAs around the world to power millions of customer conversations.Contact Center Management Solution Team within CS-CET is looking for a Senior Product Manager to define and execute our roadmap for customer service call center management products, working across CS Technical Development, AWS Technical Development, Operations, and CS/Non-CS Business Verticals. Specifically, you will be identifying and prioritizing features required to scale CS global call center management products on a cloud based infrastructure, allowing CSAs handle customer contacts anywhere in the world.You will be part of a Global Product and Technology team whose innovations and strategies will influence what we build and how we manage our global contact centers. You will partner with teams of software development engineers and technical program managers to execute and iterate on solve the needs of customers who contact Amazon CS.A successful candidate is an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has experience managing complex business challenges. You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. You have a strong bias toward data driven decision making, and an innate ability to understand how metrics relate to business problems and with each other. You are willing to experiment, fail fast, learn and iterate to improve. You understand and account for the implications of your work to frontline operations.Key job responsibilitiesLead Product Definition – Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents including customer and market feedback, competitive analysis and business metrics to inform direction.Define Product Vision – Including future roadmap, investment, innovation and experimentation.Lead Technology Vision – Work with technology teams to align development with product roadmap.Lead Product Launch – Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans.Lead Product Operations – Including monitoring and response to customer feedback, continuous product improvement and business growth.Lead interaction with Cross Functional Teams – Including working closing with high-energy team consisting of Engineers and Program Managers and executive leadership, making tradeoffs based on customer requirements, QA/testing of the product.A day in the life“If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanWe are open to hiring candidates to work out of one of the following locations:Cupertino, CA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology productsPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Master's degree or equivalent- Demonstrated solid judgment and effective communication skills. Ability to see the big picture, while navigating technology and partner development decisions and trade-offs- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions- Experience in AWS and/or cloud computing- Experience with Machine Learning (ML) applications- Experience with agile methodologiesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Senior Program Manager, Amazon Stores Customer Service Global Concessions
Amazon, Seattle, WA, US
DESCRIPTIONAmazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager, Concessions. The successful candidate will have experience leading complex strategic initiatives across global programs with cross-functional stakeholders. They will have a deep understanding and perspective on customer service strategy and lead the design of concessions policies and look to drive cost improvements. They will also monitor customer experience for any critical changes and ensure continued delivery of world-class experience for Amazon customers. They will thrive in tackling ambiguous strategic challenges, use data and customer insights to inform decision-making, and have proven experience in designing, implementing and delivering successful customer experience programs and strategies.The ideal candidate for this job is a self-starter who thrives in dynamic and fast-paced environments. In this role, they will specifically own operations driven defects and concessions, and work cross functionally with transportation, fulfillment and customer service teams to reduce defects on behalf of our customers. They are able to work efficiently and effectively under pressure, taking initiative to prioritize tasks and manage their own workload. They have a strong bias toward data driven decision-making, and an innate ability to understand how metrics relate to business problems. Additionally, they possess strong organizational skills, ability to create order out of chaos and anticipate the needs of customers. The successful candidate will play a key role in ensuring that our customers receive the highest level of service. Excellent written and verbal communication skills are essential.About the teamThe Global Concessions team focuses on systematically identifying and eliminating defects leading to returns and egregious experiences for customers in across different marketplaces. We do this through regional programs and working with resolver teams around the world. In Concessions we embrace our differences and are committed to furthering our culture of inclusion. We do this by attracting, developing, and retaining amazing talent from diverse backgrounds. We are looking for a new teammate who is curious, motivated, and able to work effectively with diverse peers; someone who will amplify the positive and inclusive team culture we’ve been building.We are open to hiring candidates to work out of one of the following locations:Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience implementing repeatable processes and driving automation or standardization- Experience defining and executing program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Senior Program Manager, Concessions, Worldwide Customer Service, Global Concessions
Amazon, Seattle, WA, US
DESCRIPTIONAmazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager, Concessions. The successful candidate will have experience leading complex strategic initiatives across global programs with cross-functional stakeholders. They will have a deep understanding and perspective on customer service strategy and lead the design of concessions policies and look to drive cost improvements. They will also monitor customer experience for any critical changes and ensure continued delivery of world-class experience for Amazon customers. They will thrive in tackling ambiguous strategic challenges, use data and customer insights to inform decision-making, and have proven experience in designing, implementing and delivering successful customer experience programs and strategies.The ideal candidate for this job is a self-starter who thrives in dynamic and fast-paced environments. They are able to work efficiently and effectively under pressure, taking initiative to prioritize tasks and manage their own workload. They have a strong bias toward data driven decision-making, and an innate ability to understand how metrics relate to business problems. Additionally, they possess strong organizational skills, ability to create order out of chaos and anticipate the needs of customers. The successful candidate will play a key role in ensuring that our customers receive the highest level of service. Excellent written and verbal communication skills are essential.Key job responsibilitiesCandidates core job responsibilities will be to drive Global alignment of Amazon small concessions strategy, working with world-wide program and product teams on execution and goal line reporting. About the teamThe Global Concessions team focuses on systematically identifying and eliminating defects leading to returns and egregious experiences for customers in across different marketplaces. We do this through regional programs and working with resolver teams around the world. In Concessions we embrace our differences and are committed to furthering our culture of inclusion. We do this by attracting, developing, and retaining amazing talent from diverse backgrounds. We are looking for a new teammate who is curious, motivated, and able to work effectively with diverse peers; someone who will amplify the positive and inclusive team culture we’ve been building.We are open to hiring candidates to work out of one of the following locations:Nashville, TN, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Senior Program Manager, AWS Customer Service
Amazon, Seattle, WA, US
DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon’s technology business has a history and tradition of leading the world in web-related technologies and services. AWS Support provides global technical and account support to a wide range of external customers who are building mission-critical applications on top of AWS services such as Amazon S3 and Amazon EC2. The team is a self-standing P&L with our ability to drive both Amazon Free Cash Flow and deliver a world class customer experience. Our team of talented employees are located around the world and are growing rapidly.Now, with Amazon Web Services (AWS), you have the chance to help individuals and businesses with their computing and applications in the Cloud. As a member of AWS Support, you will be at the forefront of Cloud technologies and part of the world’s premier cloud services company while enjoying the culture of a start-up. You will be surrounded by people who are smart, passionate about cloud services, and believe that world class support is critical to customer success.AWS's Customer Service (CS) organization is seeking an experienced Program Manager to join their Programs team. This team proactively engages with stakeholders across the company to leverage the voice of the customer and drive continuous improvement across the people, process and technology framework. The successful candidate is self-driven, customer obsessed and results driven. Has experience managing complex business challenges and a proven record of data driven decision-making. You are highly collaborative and able to influence without authority to drive large cross-functional initiatives forward and improve the Accounts, Billing and Payment experience of our WW customers. You will also have direct influence on how thousands of Cloud Support Builders around the world leverage tools and interact with customers. The ideal candidate has solid analytical, project management, strategic thinking, relationship building, problem solving, and communication skills along with deep experience of complex project and program delivery, from ideation, design and implementation to measurement and continuous improvement in a complex and ambiguous environment. Key job responsibilitiesAnalyze to understand business challenges and identify data-driven insightsPresent findings and strategy effectively at multiple levels of business both in verbal and written formEstablish partnerships with stakeholders and relentlessly advocate for the design, build and implementation of initiatives to achieve program / business goalsCommunicate clear and concise expectations and requirements with business and technology teamsTest and learn to improve effectiveness and efficiency of the initiatives driving strategyManage change and risk mitigation effectively Monitor and measure delivery against program / business objectives Enable transparency and decision-making across AWS leadership by providing critical communication and clear status of the initiatives you ownAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience with Excel and Programming Languages: SQL, Python, or RPREFERRED QUALIFICATIONS- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
REMOTE Director of Project Management
LVI Associates, Seattle
We have a current opportunity for a Director of Project Delivery on a permanent basis, that is based in Houston, Texas. As a leading independent power producer, my client is looking to bring on an accomplished and self-motivated director to lead their pre-construction and construction teams in the utility scale solar sector.Requirements/qualificationsMinimum of 5 years of experience in utility scale solar (50+ MWs).10+ years experience within construction (related field with focus project management or other relevant work applicable for this role).Knowledge of solar project construction schedules, cost and risk identification is preferred.Experience reviewing scopes of work, technical specifications, drawings and estimates.If you meet these requirements, please see the responsibilities below.*The ideal candidate will have a comprehensive background on both commercial and technical front and be able to lead project teams from pre-construction through the completion.*ResponsibilitiesCollaborate closely with Procurement, Engineering, Project Development, and BD departments.Monitor projects nearing offtake commercialization.Ensure all project financing needs are being met.Oversee project execution progress.If you meet the qualifications and the responsibilities are what you're looking for, please apply in and we can book in some time to connect.
Senior Program Manager, Americas Customer Experience, Worldwide Customer Service
Amazon, Seattle, WA, US
DESCRIPTIONAt Amazon, we are working to be the most customer-centric company on earth. To do this, we look for the world’s brightest minds, offering an environment in which they can advocate for customers and solve complex problems on their behalf, with ingenuity and simplicity.The Senior Program Manager, Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively engages with business stakeholders across the company to leverage the voice of the customer, drive continuous improvement, and launch new programs across some of the fastest growing markets in the world. A successful candidate will have experience managing complex business challenges and have the ability to influence and drive large cross-functional initiatives forward. They will have a strong bias toward data driven decision-making, and an innate ability to understand how metrics relate to business problems.Because the person in this role will influence team members across multiple countries, you will also need to be highly collaborative and able to influence without authority. Key job responsibilities- Drive the expansion and management of a strategic roadmap involving unique and innovative customer solutions.- Define areas of focus/opportunity supported by analysis, develop solutions, identify owners, set delivery/completion dates and set up mechanisms to ensure programs are on track.- Proactively identify and resolve issues that affect customer experience and may impair the team’s ability to meet strategic, product, and technical goals.- Actively build relationships across Amazon teams to deliver on your roadmap. Partner with program/product managers, category teams, finance, legal, operations associates and engineers to deliver on your roadmap.- Operate autonomously; drive programs end-to-end including business goals, technical solutions, to improve customer experience.- Communicate clear and concise expectations and requirements with business and technology teams.- Capacity to present well-reasoned and data-driven proposals in both verbal and written form.A day in the lifeYou come into the office with a curious mindset ready to dive into complex sets of data, review customer anecdotes, and walk the store in order to find hidden problems that affect our customers and that result in Customer Service contacts and concessions. You develop well-documented and data-driven business cases based on your newly gained insights. You surface these business cases to business, product, and technical teams to influence their prioritization of solutions that fix these issues. You measure the impact of implemented solutions to celebrate the improved customer experience and the cost savings from your projects. About the teamThe Americas Customer Experience team sits within the Customer Service organization. We are on a mission to relentlessly advocate for customers and eliminate defects that affect their experience while shopping on our stores. We leverage data, customer anecdotes, process expertise, and cross-functional collaboration to improve the customer experience.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Healthcare Policy /Advocacy Coordinator (Cardiovascular) - Remote (NC/DC or neighboring states)
Frankel Staffing Partners, Seattle
Our client, a highly-regarded national medical association based in the Research Triangle Park, NC area, is actively recruiting for a skilled, knowledgeable and self-directedprofessional to assume key role on its Health Policy/Member Relations team.This association, which supports medical professionals in the Cardiovascular space, provides education, advocacy, innovation and research services to its members. This would include guidance, information and strategy regarding healthcare and reimbursement issues as well as lobbying and other advocacy on behalf of the industry.This individual will support the Director of Advocacy in the delivery of the association's evolving healthcare policy/advocacy program. They will work with members to optimize payment and practice management needs. They will work in support of the members by monitoring healthcare trends and government policies related to their specialty.It is a high-impact role, and finding the right candidate is a top priority at this time.Key Things to Note:This position is responsible for learning, leveraging, and communicating best practices and trends in cardiovascular health including regulatory/compliance matters. Seek a skilled writer who will create communication on policy-/advocacy-related matters.This position will routinely interact with their high expectations membership (e.g., physicians, lab directors, practice leadership) as well as key opinion leaders in the field. Seek a candidate with exceptional verbal communication skills.This position will be heavily involved in data analytics, including survey administration and results. Seek candidate who can review data and summarize key points that will inform the organization and its constituency on emerging issues. Some experience in survey administration would be a plus.This individual will juggle multiple projects and deadlines. Targeted candidate will bring exceptional project coordination skills and the ability to assess priorities to ensure deliverables are met.This is a direct hire role. The position is remote, but must be commutable to the RTP offices for meetings, training, etc. Client is targeting candidates who reside in NC, SC, VA, DC, MD, GA, TN. Other occasional travel will also be expected.Selected Duties:Provide analysis and interpretation of payment and professional practice regulations and develop responses via comment letters, meetings, and other appropriate means.As a member of the Advocacy Committee, identify and develop strategies to meet current and future payment/practice management needs.Monitor the Intersocietal Accreditation Commission for related policy changes and coordinate organizational responses.Coordinate and provide communications team with content for member alerts on emerging advocacy issues.Research and provide advice on workplace and health care finance issues. Be the spokesperson for practice management issues with internal and external bodies.Manage help desk for advocacy and practice management questions.Coordinate volunteer-based projects and task forces relating to practice management issues.Manage salary, workforce surveys and related activities.Manage advocacy- related webinars/seminars.Targeted candidate will offer a BA/BS (advanced degree in healthcare administration, public health, or related field preferred) and 3+ years of experience working with advocacy, communications, health policy or regulatory/compliance-related tasks. Experience working in the healthcare association space, including working with volunteers, is strongly preferred.Other priorities include:Outstanding interpersonal and communication skills, including public speaking.Demonstrated ability to communicate effectively in written materials and promotions.Facility with survey mechanisms and reporting. Proven ability to process and manage survey data.Analytical ability to review data and summarize key points.Understanding of health policy/issues.Superb project management skills, including the ability to simultaneously juggle numerous projects.A self-motivated worker with excellent attention to detail.Competence in Windows Office 365 software, database programs, and online applications.Finally, this is a dynamic, collaborative, and mission-driven setting. Seek a self-directed and extremely competent professional who gets things done.Please forward resume for prompt consideration. NC, DC or near NC candidates only. Position will pay in the $60s to $70 annually.
Program/Project Manager (Water Resources/Stormwater)
Tetra Tech, Inc., Seattle
Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.Apply today and join the company that is Leading with Science.Our northwest Water Resources team is involved in stormwater, fish passage, stream restoration, hydrology and hydraulics, for local cities and counties, salmon enhancement groups, and state and federal agencies.The Seattle office has an immediate opening for a Water Resources Engineering Project Manager to lead our stormwater management program in the Pacific Northwest. Our team is growing and in this new position, you will have the opportunity to manage a variety of exciting projects, partnering across market sectors throughout our business.Your Role:The successful candidate will be responsible as a leader in Northwest providing project planning, design, and construction administration support for dams and reservoirs; civil and green infrastructure; stormwater management; drainage and sediment control; hydrologic and hydraulic analysis, stream restoration, open channels, and flood control projects. Serve as part of the leadership team in the Seattle office and Northwest Region including the opportunity to serve as a project technical lead, lead sales efforts and manage water resources projects. Work within the local leadership team to grow and lead the stormwater management program in the Seattle Water Resources Group. Work with technical leads in our national stormwater program to advance and promote stormwater and water resource services in the Pacific Northwest. Manages medium to large multi-disciplinary engineering projects for multiple clients or partners. Obtains new / repeat business on medium to large size projects; Work in partnership with the business development team to develop and execute strategic plans for capturing projects. Includes developing client relationships, identifying opportunities, project scoping, cost proposals and negotiation, and contract review. Acts as a Project Manager and/or Technical Lead. Among the responsibilities is the management of a project team. The individuals comprising this team may vary by project. Provide technical leadership and management for planning and design of water resource projects primarily in the WA area, but also in other states in collaboration with other Tetra Tech offices. Manage the preparation of feasibility studies, design plans, specifications, cost estimates, technical documents, within Tetra Tech risk, quality, and financial management expectations, and meeting the industry standard of care for all deliverables. Responsible for financial management of projects, ensuring key deadlines are met, and that project team members and design disciplines work together collaboratively and effectively. Other duties as assigned. Qualifications: Bachelor's degree in civil engineering or a related engineering discipline, advanced degrees and certifications a plus. Minimum of 12 years of progressive experience in hydrologic/hydraulic analyses and design for stormwater/water resources projects for municipalities and public entities throughout the northwest. Demonstrated educational and relevant work experience showing strong analytical, written, and verbal communication skills. Performed in the role as Engineer of Record for design of water resource projects. Registered PE (Civil) in the state of Washington or the ability to become registered within 4 months. Ability to lead a multi-disciplinary team of engineers and designers in the preparation of construction drawings, details, specifications, calculations, and engineers estimate of probable construction costs. Strong project management skills including the ability to manage multiple disciplines and tasks for technically complex projects. Construction experience and ability to troubleshoot issues in the field a plus. Ability to work both independently and in a team environment, both in person and virtual. Able to effectively prioritize multiple tasks and make independent decisions that promote/advance the company goals and objectives. What We Can Offer You: Work on multi-disciplinary teams, collaborating with scientists, engineers, geologists, planners and biologists to take projects from planning through design and construction. See projects from start to finish. Competitive salary and industry standard benefits. Work in an entrepreneurial-minded specialized water business operation backed by the resources of a large, international company. A passionate team of co-workers The opportunity to develop creative and innovative solutions to client problems locally, regionally, and around the world, and the support to implement your ideas. Our goal is to create a space that enables collaboration and excellence in delivery with good opportunities for mentoring and growth of our staff working in the office and at home. An inclusive workspace in a company focused on Diversity, Equity, and Inclusion (DEI) Strong commitment to Health and Safety. The salary range for this position is approximately $130,000-$175,000 depending on education, qualifications, experience, and work location.About Tetra Tech:Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 470 locations around the world. Our reputation rests on the technical expertise and dedication of our employees22,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:LinkedIn: @TetraTechCareersTwitter: @TetraTechJobsFacebook: @TetraTechCareersTetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech's core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.Please no phone calls or agencies.Additional Information Organization: 100 DIV
Program/Project Manager (Water Resources/Rivers)
Tetra Tech, Inc., Seattle
Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.Apply today and join the company that is Leading with Science.Our northwest Water Resources team focuses on fish passage, stream restoration, hydrology and hydraulics, levee analysis and design, and flood protection for local cities and counties, salmon enhancement groups, and state and federal agencies.The Seattle office has an immediate opening for a Water Resources Engineering Project Manager in our riverine analysis and design group in the Pacific Northwest. Our team is growing and in this new position, you will have the opportunity to manage a variety of exciting projects, partnering across market sectors throughout our business.Your Role:The successful candidate will be responsible as a leader in Northwest providing project planning, design, and construction administration support for; civil and green infrastructure; drainage and sediment control; hydrologic and hydraulic analysis, stream restoration, open channels, and flood control projects. Serve as part of the leadership team in the Seattle office and Northwest Region including the opportunity to serve as a project technical lead, lead sales efforts and manage water resources projects. Work within the local leadership team to grow and lead the Riverine Analysis and Design Group in the Seattle Water Resources Group. Manages medium to large multi-disciplinary engineering projects for multiple clients or partners. Obtains new / repeat business on medium to large size projects; Work in partnership with the business development team to develop and execute strategic plans for capturing projects. Includes developing client relationships, identifying opportunities, project scoping, cost proposals and negotiation, and contract review. Acts as a Project Manager and/or Technical Lead. Among the responsibilities is the management of a project team. The individuals comprising this team may vary by project. Provide technical leadership and management for planning and design of water resource projects primarily in the WA area, but also in other states in collaboration with other Tetra Tech offices. Manage the preparation of feasibility studies, design plans, specifications, cost estimates, technical documents, within Tetra Tech risk, quality, and financial management expectations, and meeting the industry standard of care for all deliverables. Responsible for financial management of projects, ensuring key deadlines are met, and that project team members and design disciplines work together collaboratively and effectively. Other duties as assigned. Qualifications: Bachelor's degree in civil engineering or a related engineering discipline, advanced degrees and certifications a plus. Minimum of 12 years of progressive experience in hydrologic/hydraulic analyses and design for water resources projects Demonstrated educational and relevant work experience showing strong analytical, written, and verbal communication skills. Performed in the role as Engineer of Record for design of water resource projects. Registered PE (Civil) in the state of Washington or the ability to become registered within 4 months. Ability to lead a multi-disciplinary team of engineers and designers in the preparation of construction drawings, details, specifications, calculations, and engineers estimate of probable construction costs. Strong project management skills including the ability to manage multiple disciplines and tasks for technically complex projects. Construction experience and ability to troubleshoot issues in the field a plus. Ability to work both independently and in a team environment, both in person and virtual. Able to effectively prioritize multiple tasks and make independent decisions that promote/advance the company goals and objectives. What We Can Offer You: Work on multi-disciplinary teams, collaborating with scientists, engineers, geologists, planners and biologists to take projects from planning through design and construction. See projects from start to finish. Competitive salary and industry standard benefits. Work in an entrepreneurial-minded specialized water business operation backed by the resources of a large, international company. A passionate team of co-workers The opportunity to develop creative and innovative solutions to client problems locally, regionally, and around the world, and the support to implement your ideas. Our goal is to create a space that enables collaboration and excellence in delivery with good opportunities for mentoring and growth of our staff working in the office and at home. An inclusive workspace in a company focused on Diversity, Equity, and Inclusion (DEI) Strong commitment to Health and Safety. The salary range for this position is approximately $130,000-175,000 depending on education, qualifications, experience, and work location.About Tetra Tech:Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 470 locations around the world. Our reputation rests on the technical expertise and dedication of our employees22,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:LinkedIn: @TetraTechCareersTwitter: @TetraTechJobsFacebook: @TetraTechCareersTetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech's core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.Please no phone calls or agencies.Additional Information Organization: 100 DIV