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Service Delivery Driver Salary in Seattle, WA

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Project Foreman
American Cybersystems, Inc., Seattle
Innova Solutions is immediately hiring for a Foreman Position type: Full-time Contract to Hire Duration: 3 months contract to hire Location: Kent, WA Pay Range: $22/hr - $25/hr As a Foreman you will: Job Responsibilities: Install various office furniture products, following blueprints and floor plans. Supervise and manage a field crew of up to 40 during installations and moves. Ensure proper utilization of equipment, tools, and labor. Support staging, de-trashing, final clean-ups, and other related tasks. Demonstrate leadership by working independently or managing a crew. Enforce company policies and procedures during projects. Report installation issues to Project Manager and Installation Manager. Maintain high-quality standards and compliance with specifications. Train and assist inexperienced installers. Complete required paperwork accurately and on time. Communicate effectively with team members and customers. Contribute to project walkthroughs and labor planning. Operate company vehicles safely and maintain cleanliness. Comply with safety instructions and procedures. Qualifications: Ability to read blueprints and use a tape measure. Proficiency in using hand and/or power tools. Knowledge of office furniture systems. Strong communication skills with customers and team members. Demonstrated leadership abilities. Capacity to follow directions, both written and verbal. Additional Must Haves: Flexibility to work evenings, weekends, and variable schedules. Physical ability to lift and move items of varying weights. Compliance with background check and drug screening requirements. Possession of a valid driver's license and reliable transportation. Willingness to comply with vaccination requirements. High School diploma or GED required Industry Experience required Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Preeti Sehgal [email protected] PAY RANGE AND BENEFITS: Pay Range*: $25/hr - $30/hr *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
Senior Program Manager, Devices & Services Tax Planning
Amazon, Seattle, WA, US
DESCRIPTIONDo you want to help shape the future of tax planning? Are you interested in working with innovative businesses like Alexa, FireTV and Ring? Amazon is looking for an experienced and result oriented Sr. Program Manager to join the Devices & Services Tax Planning Team. As a Sr. Program Manager, you will help develop a long-term strategy for tax planning across multiple Devices & Services businesses, while ensuring the highest levels of tax controllership. This position is focused on standardizing programmatic processes that drive alignment across organizations with varying priorities and ensuring resources are properly allocated to the highest priority in order to maximize impact. Successful candidates will be well-versed in supporting diverse stakeholders groups at each phase of the program management lifecycle, partnering with Tax Planners, Product Managers, and business partners to deeply understand the upstream and downstream impacts of each release, and ensuring those impacts are well-managed. They will have extensive experience in escalation management, project status reporting, and leadership communication. Successful candidates will demonstrate strong customer obsession and will thrive in ambiguous situations and a fast-paced work environment. They will be a self-starter, a quick learner, a proven results driver, and they will have the ability to efficiently manage various high-priority and visible projects. Most importantly, this person will be at their best in a team that values agility, collaboration, inclusion, innovation, and growth; all in a casual environment where we value fun and personal connection!We are open to hiring candidates to work out of one of the following locations:London, GBR | Arlington, VA, USA | New York, NY, USA | Seattle, WA, USAKey job responsibilitiesSuccessful candidates will have broad experience in Finance (specifically Tax and/or Accounting), Program Management, and Technology. This will help enable the Sr. PM to facilitate discussions, gather necessary information, uncover opportunities within and across teams, and manage change.A day in the life• Drive process improvements; document best practices and hold stakeholders accountable to timelines and deliverables; enable streamlining to achieve operational efficiencies, benchmarking, and development of performance metrics.• Define processes to gather tax requirements, assess for completeness, and translate for stakeholders who will implement those requirements.• Present complex concepts to cross-functional executive audiences.• Leverage technology and investigative mechanisms to automate re-occurring and standardized project practices to eliminate manual work.• Identifying areas of risk to the program scope or timeline, and escalating to leadership in a timely manner.• Dive deep where needed to resolve blocking issues.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | New York, NY, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience defining program requirements and using data and metrics to determine improvements- Experience working cross functionally with non-tech teams- Experience using data and metrics to determine and drive improvementsPREFERRED QUALIFICATIONS- 5+ years of experience in tax, finance, or related analytical fieldsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Sr. Product Manager, Shipping & Delivery Support
Amazon, Seattle, WA, US
DESCRIPTIONThis role has the unique opportunity to shape the delivery driver support experience for one of the largest and most complex customer service operations in the world. As a Sr. Product Manager in the SDS Tech team, you will own the product strategy for our first-ever, conversational AI agent designed to serve our delivery drivers from Amazon's Flex mobile app, working backwards from their most important scenarios to define an end-to-end experience that reduces effort in handling delivery defect scenarios and non-delivery use cases in onboarding, active, and offboarding lifecycle phases.With your expertise in new product strategy, use of artificial intelligence to develop human-like interactions, and conversational experience design, your leadership will ensure that Amazon drivers are empowered with a low-friction, intelligent interface that can directly solve defects and provided expedited, context-aware live support for advanced remediation when required. You will work across a wide range of internal and external tech teams and with a range of stakeholders, including BI and science peers, support program managers, and support operations owners, to validate the top problems to solve via AI, identify the crucial investment areas for automation and self-service capabilities that should exist in the native mobile client, and develop the business and experience requirements that define the product roadmap. You will ensure that your product is designed to foster innovation and generate data-driven decision-making at high speed and drive positive driver engagement, leading to consistent improvements in the efficacy of the AI. Ultimately, your vision and expertise will help advance Amazon’s ability to provide exceptional customer service through strategic use of generative AI capabilities.Objectives of this role:- Drive the product development lifecycle and go to market of the SDS virtual driver assistant for delivery drivers via Amazon's mobile app- Gain deep understanding of driver needs, Amazon Flex and SDS business and operations strategy, and the WWCS and Last Mile technology landscapes to align the most impactful opportunities for use of LLMs- Collaborate with UX Research and Design teams to design, prototype, and user test the produce to baseline and validate end user experience- Develop high-quality documentation and user stories that effectively communicate the experience vision and enable UX designers and technical partners to efficiently create and scale the desired experience- Collaborate with Business Intelligence to define product success metrics, ensure that AI efficacy is measurable, and apply best practices for experimentation and evidence-based decision making to optimize the product’s impact on customer service and experience.- Create and maintain the product roadmap for short-term and longer-term intervals, aligning with stakeholders and balancing tradeoffs to maximize value for customers and the business.- Partner with science and tech team members to evaluate the latest technologies and methodologies producing natural, responsive dialogue with end users.- Own the product line with an entrepreneurial mindset, taking responsibility for the success of the product and driving innovation through effective collaboration with cross-functional teams. Key job responsibilities• Drive the execution of all processes in the product lifecycle, from ideation to product launch. This includes conducting user research, journey mapping, and sprint planning, as well as developing product requirements and roadmaps.• Create product strategy documents that describe the problem to solve, scenarios and use cases, technical and business intelligence requirements, and acceptance criteria.• Collaborate closely with technical teams to identify optimal solutions, challenge technical design and estimates, ensuring that the product meets the needs of our customers.• Partner with UX and engineering in the development, QA, and release of products, and balance trade-offs to ensure delivery while maintaining the highest-quality product experience• Work with Program, Operations, and Training teams to support change management and go-to-market success and run-the-business performance.• Represent your product updates in various business reviews, both monthly and quarterly.A day in the lifeInclusive Encouragement Clause:“If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan”About the teamAmazon’s Shipping and Delivery Support (SDS) provides customer value by combining expertise in Amazon transportation services with the scale and support infrastructure of World-Wide Customer Service (WWCS). In SDS we work to eradicate defects, obsess over customers and delivery drivers experiencing exceptions, and invent solutions leveraging the power of WWCS and Amazon transportation technologies. SDS owns the driver and recipient support experience; provides the tools, processes, and people that enable self-service, automated, and human interactions; and incubates support for new businesses and de-specializes mature ones. The solutions we build impact thousands of delivery drivers and tens of millions of customers, worldwide, solving complex transportation opportunities for our Customer Support Associates (CSAs) and Customers.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products- 3+ years experience owning and optimizing a service-oriented AI/chatbot-lead conversational interfacePREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience working closely with ML- and AI-focused disciplinesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
ITS PM II - Capacity Planner (CP), IT-Services
Amazon, Seattle, WA, US
DESCRIPTIONAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services organization, you will have an opportunity to make a valuable contribution to that goal.We are looking for an experienced capacity planner to join IT Services on our journey towards building a world class IT organization. We are looking for someone who is passionate about the Customer Experience, who thinks/acts globally, and who has the ability to contribute to major new innovations in the industry to join us as Program Manager. They will experience a wide range of problem-solving situations, provide strategical and tactical capacity planning guidance, requiring extensive use of data collection and analysis. The ideal candidate is a leader with demonstrated ability to learn the IT business operation in order to apply new capacity planning methodologies, process mapping, process roll out and organization adherence to new processes. This opportunity requires excellent problem-solving, organizational, communication skills and a strong track record of delivering results. Cross-team collaboration, project management, and executive presentation skills are essential. A strong record of customer advocacy and influence without authority is important for this role.The successful candidate will work in lock-step with multiple business teams, IT leadership across Operations, Sourcing, Enterprise Engineering, Product / Development, as well as Finance teams. They will: * Build and implement capacity plans for hiring and staffing across IT Services that will allow organization to scale to customer demand in the coming years * Lead projects to define and align ITS teams to deliver on capacity plan* Identify/Implement capacity planning and management tools and technology enablers that will improve operating accuracy and efficiency* Collaborate with ITS leadership, Global Workforce Planning, Finance, Data Science, and local teams to maintain and update long-term staffing plans.* Communicate these plans and report on their execution to various stakeholders, and continuously improve the planning and execution cycle.* Lead Projects to improve planning efficiency and support worldwide network of business units.* Monitor performance by analyzing performance statistics and financial results; evaluating staffing schedules to match contact volumes; evaluating potential productivity, quality, and customer-service standards; identifying and resolving problems; determining system and process improvements.* Prepare management reporting by collecting, analyzing, and summarizing data and trends and developing recommendations.Key job responsibilities• Develop Long-term headcount and capacity-plans for IT-Services Organization.• Create best capacity plans and set staffing targets for our business by managing trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness.• Track/update outside service plan for ITS, clearly communicate dependencies and manage/track expectations. • Constantly review existing processes and innovate new ones for possible automation, improvements/enhancements.• Drives complex projects that improve efficiencies in HC planning and drive process changes to meet new product and market demands.• Analyze drivers of significant forecast misses to continuously improve forecasting. Collaborate with Key stakeholders to develop mechanisms for optimizing the HC demand and cost, with clear documentation.• Execution: Initiates the design, development, and implementation of analysis projects that optimize staffing, scheduling, shifts. Applies analytical principles/concepts to problems. Makes informed trade-offs to deliver results.• Results & Accountability: Ensures that. effective controls are developed and maintained across the organization.• Handle a high volume of data – Amazon is a complex space and data resolves that ambiguity. When things do go wrong (and they will), the candidate is happy to dive deep and get to the real detail so we can learn and benefit from our mistakes.A day in the life-Work individually on current gaps in capacity and headcount for the responsible functions and work with stakeholders to mitigate them-Work on excel or similar tools to analyze patterns in forecast, gaps in headcount measurement-Partner with Business team to standardize the Productivity and demand assumptions-Conduct and be present in critical meetings to drive stakeholders for delivering capacity solutions-Track/update outside services plan for ITS-Work on incumbent’s project roadmap items on a day-to-day basis-Ability to create a long-term hiring and reallocation plans for Fixed and variable headcount within IT-Services-Conduct deep-dive to improve Site strategy About the teamCapacity Planning Team is responsible for the process of long-term strategic headcount planning that enables the IT-Service Business unit to scale in line with customer demand. The team will focus on creating hybrid organizational capacities that are flexible and scalable. Our internal customers are Vertical Leaders, Business teams, Operations, Workforce-Management, Finance, space-planning and recruiting-teams. We operate through planning cycles to deliver a) Strategic plans such as 3YP, OP1/OP2 plans to define long term investment and growth opportunities for business verticals b) Operational plans such as R&O, monthly staffing plans to enable hiring & staffing of our workforce across the network.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Prior Capacity planning/ Headcount planning / Workflow Management experiencePREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Flexible Delivery Driver
FedEx, Seattle
Shift: Monday - Friday 1:00pm - 7:30p Guaranteed Hours Job Duties Operates company vehicles and provide courteous and efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service; Provides coverage for all assigned routes within the station's service area; Provides related customer service functions. Performs other duties as assigned.Minimum EducationHigh school diploma/GED.Minimum ExperienceSix (6) months courier experience preferred. Must be able to demonstrate area knowledge.Knowledge, Skills, and AbilitiesAbility to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Thorough knowledge of the station's service area preferred. Demonstrated skills in adaptability, dependability, and excellent courier methods.Job ConditionsNeat appearance since customer contact is required. Must meet and maintain the qualifications as outlined in the federal motor carrier safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Note: there are specific requirements for any employee that operates a company vehicle. Please refer to policy 4-48 for exact job requirements. Must obtain and maintain a valid drivers license in accordance with your state requirements for type of vehicle assigned and have good driving record as outlined in policy. Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner. Additional InformationColorado, Nevada, New York, Connecticut, California, Rhode Island, Washington, Hawaii, Illinois or New Jersey Residents Only - Compensation: Hourly: $25.65 - $37.40The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado and/or Nevada and/or New York and/or California and/or Connecticut and/or Rhode Island and/or Washington and/or Hawaii and/o Illinois and/or New Jersey. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act, the Nevada Pay Transparency Law, the New York City Pay Transparency Law, Washington Equal Pay and Opportunity Act, Connecticut Pay Transparency Law, the California Equal Pay Act, the Rhode Island Pay Equity Act., Hawaii Pay Transparency Law, Illinois Pay Transparency Law and New Jersey Pay Transparency Law.Monday - Friday 1:00pm to 7:30pm. $25.65 per hour plus $3.00 per hour premium.Benefits package includes Medical, Dental, and Vision insurance with low premiums. Effective after 90 days of employment for part time positions.Paid Time Off for Vacation, 6 Federal holidays, 2 Floating Holidays, 2 Personal Days, and Sick time.Tuition assistance up to $5,250 per calendar year.401k with up to 8% Company match.Paid each Friday.FedEx Express is absolutely, positively your best choice for a career.Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed?Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career?This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world's largest express transportation company, providing services to more than 220 countries and territories. Come help us deliver the FedEx Purple Promise by making every customer experience outstanding.We're excited that your career search has brought you to FedEx. Visit the link below to see more about what it means to join the team at FedEx:https://www.fedex.com/en-us/about/working-at-fedex.htmlFedEx Express is an AA/EEO/Veterans/Disabled EmployerFedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.LEARN MORE
Delivery Driver
FedEx, Seattle
Shift: Monday - Saturday 1:00pm - 7:00pm Guaranteed Hours Job Duties Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned.Minimum EducationHigh school diploma/GED. Must be licensed for type of vehicle assigned.Knowledge, Skills and AbilitiesAbility to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and verbal communication skills. Neat appearance since customer contact is required. Must meet qualifications as outlined in section 391 of the Federal Motor Carrier safety regulations. Requires medical exam in accordance with FHWA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.Additional InformationColorado, Nevada, New York, Connecticut, California, Rhode Island, Washington, Hawaii, Illinois or New Jersey Residents Only - Compensation: Hourly: $24.21 - $34.55The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado and/or Nevada and/or New York and/or California and/or Connecticut and/or Rhode Island and/or Washington and/or Hawaii and/o Illinois and/or New Jersey. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act, the Nevada Pay Transparency Law, the New York City Pay Transparency Law, Washington Equal Pay and Opportunity Act, Connecticut Pay Transparency Law, the California Equal Pay Act, the Rhode Island Pay Equity Act., Hawaii Pay Transparency Law, Illinois Pay Transparency Law and New Jersey Pay Transparency Law.Monday - Saturday (Sunday and one other day off to be determined). Weekdays between 1:00pm and 7:00pm. Saturdays between 7:30am and 12:30pm. $24.21 per hour plus $3.00 per hour premium.Benefits package includes Medical, Dental, and Vision insurance with low premiums. Effective after 90 days of employment for part time positions.Paid Time Off for Vacation, 6 Federal holidays, 2 Floating Holidays, 2 Personal Days, and Sick time.Tuition assistance up to $5,250 per calendar year.401k with up to 8% Company match.Paid each Friday.FedEx Express is absolutely, positively your best choice for a career.Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed?Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career?This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world's largest express transportation company, providing services to more than 220 countries and territories. Come help us deliver the FedEx Purple Promise by making every customer experience outstanding.We're excited that your career search has brought you to FedEx. Visit the link below to see more about what it means to join the team at FedEx:https://www.fedex.com/en-us/about/working-at-fedex.htmlFedEx Express is an AA/EEO/Veterans/Disabled EmployerFedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.LEARN MORE
Principal UX Designer, Selling Partner Experience , Selling Partner User Experience
Amazon, Seattle, WA, US
DESCRIPTIONAmazon delights customers around the world with billions of products each day. Our team designs tools that more than 3MM+ Sellers across 18+ world wide stores use to delivers delight to the customers. The Selling Partner Experience (SPX) team designs and delivers the service and the experiences across multiple touch-points and device types to allow Sellers and Vendors worldwide to setup, operate and grow their business on Amazon. Our team is growing, and we’re looking for a Principal UX Designer who leads by doing, has a passion for solving problems at massive scale and brings their best self to work everyday. Together we’ll re-imagine the Selling experience at Amazon and shape the next generation of e-commerce.As a Principal UX Designer you will be responsible for defining the Information Architecture and the Design System for the next generation of the experiences across multiple delivery channels. You’ll have the opportunity to work across digital interactions, physical environments, and service experiences. You’ll partner closely with research, product, technical, and business operations stakeholders, to uphold a high bar for millions of diverse customers: retail shoppers, delivery drivers, on-site operators, and business owners.Key job responsibilities• Define the IA standards, and design systems that scale across products, platforms, and teams and weave these with the builder processes to deliver best-in-class experiences at scale. • Plan and propose innovative solutions for a wide variety of product design challenges including, but not limited to: mobile, desktop, hardware interfaces, physical environments, and person to person interactions.• Offer insights, ideas, and new ways of thinking that challenge the status quo. Lead by example, inspiring teams through your actions to fully realize their potential• Build and iterate on components and UX patterns that enrich our customers' experience. • Develop high level and/or detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.• Work closely with our Design Technologist and partners in Engineering to craft solutions that make systemic impacts across design and development.• Assess and optimize the performance of new and existing features by actively participating in user research and assessing performance metrics.• Advocate for your design solutions by putting in context the inputs that influenced the design decisions including business and user goals, demographic and usage data, and research findings.• Present design work to multiple teams and senior leadership for review and feedback.• Contribute to the group’s shared knowledge of user-centered design and research methodologies.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- 10+ years of design experience- Have an available online portfolio- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design- Experience in life cycle design projects from design strategy through executionPREFERRED QUALIFICATIONS- Experience providing and effectively communicating strategic and tactical recommendations based on data- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, Axure, Keynote, and InVisionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $131,200/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Principal Enterprise Service Manager (ESM), AWS Professional Services, State Local Government / Education focus
Amazon, Seattle, WA, US
DESCRIPTIONAre you interested in working with the largest global organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for someone who is passionate about:* Long term development of Customer vision and strategy* Engage with customers to understand their business drivers and customer portfolio* Identify & develop specific opportunities and supporting business cases* Demand creation, deal shaping, including estimations and deal pricing* Identifying and positioning appropriate contracts for Opportunities* Contract negotiations & follow on for SOW signature* Identify potential opportunity & delivery risks, and define Mitigation plan for such risks & issues* Providing Executive Oversight for delivery of projects in account, ensuring high quality delivery* Leading innovation and scoping workshops with Customers* Act as single person of contact for Customer executives, developing deep, trustful relations* Educate customers on AWS services and translate those into a clear business value proposition* Envision and inspire customers* Coaching Customer and Partner teams to be self-sufficient.Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Dallas, TX, USA | Seattle, WA, USABASIC QUALIFICATIONS- 15+ years of IT consulting/management experience, with IT Transformation experience in customer-facing roles- Experience working with large multi-national organizations as either a Consulting Services lead, Client Partner, Account and/or Relationship Manager or similar- Experience managing and delivering large-scale enterprise IT projects- Ability to travel to client locations when required- Bachelor's Degree or equivalent experiencePREFERRED QUALIFICATIONS- Experience in Pre-Sales and/or Sales of Cloud based Solutions- Experience with contract and statement of work development- Experience with enterprise architecture frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets- Experience with enterprise IT management frameworks (e.g. COBIT, ITIL)- Familiarity with State, Local Government, and Higher Education industry compliance and security standards including PCI DSS, SOC-1&2, ISO 27001, HIPAA, GxP and FDAAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $146,200/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Guest Service Agent
Sonesta Hotels International Corporation, Seattle
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Pay range $20.00 to $22.50Base pay offered may vary depending on several factors including, but not limited to, job related knowledge, skills and job specific/overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Youth Program Specialist
Evergreen Goodwill of Northwest Washington, Seattle
About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of diversity, equity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. If you need any assistance in applying please contact [email protected] for any assistance or accommodation requests. Job Title: Specialist, Youth Program - King County Salary Range: $52,000-60,000 About the Position The Youth Program Specialist is responsible for classroom instruction and training. The Youth Program Specialist will plan for and deliver youth education classes, administer examinations, collect and record data as it pertains to student progress. The Specialist will integrate a holistic, student-centered approach to instruction and prepare students to become work-ready. Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Instruction (During the school year instruction is 25% of time, during summer session instruction is 80% of time) Provide direct instruction in some or all of the following depending upon need: career exploration, college navigation, soft skills, job readiness, career-specific hard skills, and life skills. Assist in developing curriculum material. Develop and teach workshops from approved curriculum. Assist with the development of activities and/or workshops to increase parental participation in the education of the student. Responsible to support, advance, and contribute to a DEI framework. Collaborate with students, staff and managers to purposefully work to implement student centered initiatives. Attend required meetings, trainings and develop and deliver presentations. Academic Guidance/Case Management (During the school year academic guidance is 40% of time, during summer academic guidance is 10% of time) Assess each student's stage of academic development post high-school and promote student growth by determining suitable developmental tasks. Monitor academic progress of students and advise students attending college certificate/degree programs; determine eligibility and satisfactory progress toward their credentials; identify current and potential needs or problem areas (e.g., study skills, tutoring) and find and connect appropriate resources for the student. Serve as a liaison between Goodwill and community/technical college partners. Provide case management support in developing and revising an individual educational plan for each youth and document their progress, including any important milestones. Share student's educational progress and identified concerns and needs with Youth Program Director and Manager. Support with finding appropriate referrals and employment for students based on needs. Administrative Support (During the school year program support is 35% of time, during summer program support is 10%) Coordinate with other community organizations to develop service-learning projects and other hands-on learning and work opportunities for the youth. Plan for student meals and arrange special field trips, operating passenger van to drive students to and from activities in and outside of the city limits. Assist with outreach to recruit youth into the program annually. Work collaboratively with program staff to ensure open channels of communication with parents and students are maintained during the school year and beyond. Demonstrates safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Perform other duties as assigned. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's degree in Social Work, Education or related field or equivalent combination of experience and education. However, lived experience and international experience considered in lieu of more traditional, U.S. achieved credentials. Minimum three (3) years of training/teaching, workforce development, and/or program management experience required. Minimum two (2) years' experience working with youth ages 14-24. Experience with remote service delivery a plus. Ability to operate a 16- passenger van on city streets and freeways. Experience teaching/training students who may not have any formal education. Ability to communicate and work effectively with students from a variety of economic, cultural, and ethnic backgrounds, physical and mental abilities and sexual orientations and those with limited English skills. Must demonstrate a high level of commitment to equity and non-discrimination in practice and execution of duties. Ability to always practice confidentiality. Ability to work independently and as part of a team. Ability to make good decisions without on-site supervision. Multilingual skills a plush. Must be able to meet travel requirements of up to 25% of work time locally and statewide. Certificates, Licenses, or Registrations: CPR/First Aid certification preferred; will be required to take Goodwill certification class. State of Washington teaching certification/credential or equivalent a plus. Must have valid driver's license and proof of insurance. Computer/Technology Skills: Proficient with web-based applications (Google Workspace), video conferencing, database systems, and Microsoft Office. Ability to learn new technology and software as related to the job. Physical Demands : While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing and to operate computer systems. Able to safely lift/push/pull up to 20 lbs., grasp, handle, finger and manipulate items; perform repetitive fine motor functions with fingers, wrists, and arms, standing for long periods of time. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities :• Problem solving • Strong verbal and written communication skills • Analyzing and interpreting data • Time management • Multiple deadlines • Prioritization Work Environment: Office/classroom environment; the noise level in the work environment is usually moderate. Must have reliable transportation, as this position requires travel to offsite meetings and events. General Description of All Benefits Evergreen Goodwill provides the following benefits to employees: https://evergreengoodwill.org/evergreen-goodwill-employee-benefits Healthcare coverage that includes medical, dental, vision, and prescription coverage 100% employer-paid life insurance coverage, and supplemental coverage for life, accident, illness, and short- and long-term disability Employee Assistance Program Interest-free loans for personal needs Access to an employee CARES (Creating Access to Resources for Employee Support) Program for unplanned life emergencies 403(b) Retirement Savings program with competitive matching from Evergreen Goodwill Paid vacation and sick time T uition reimbursement program 15% discount on select T-Mobile plans for all employees 20% employee discount at your Evergreen Goodwill store, and other perks Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill. Job Family: Mission Pay Type: Salary Min Hiring Rate: $52,000.00 Max Hiring Rate: $60,000.00