Customer Service Agent Salary in San Diego, CA

General informationJob TitleAirport Passenger Service Agent- SANDateMonday, April 22, 2024StateCaliforniaCitySan DiegoBase Pay Rate:$ 16.85Full/Part TimeFull TimeShiftA.M. shift, P.M. shiftShift StartTime 09:00am 04:00am 04:00pmRequirements and DescriptionResponsibilities Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.Handle all aspects ofwheelchair supportby operating a computerized system, boarding, baggage service, Direct passengers through Customs, Immigration, and Quarantine. Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bagsare madeavailable for loading upon departure and delivery to passengers upon arrival. Oversee all customer services issues related to wheelchair-bound customers. Qualifications Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtainairport authority identification security.Benefits Flight Benefits - exclusive travel privileges for yourself and your familyCompetitive pay with daily access to earned wagesPaid holidays and Paid time offComprehensive Medical, Dental, and Vision Insurance401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employeesExclusive Discounts and Additional Wellness programs"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Company DescriptionJust east of the Pacific and slightly north of Expectation.Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.Job DescriptionRoyal Service AgentAt Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. We invite you to showcase your exceptional interpersonal skills as a Royal Service Agent, where the knowledgeable and personalized service you provide by telephone will make our guests feel unique and valued.Rate of Pay: $21.67/hrSummary Of ResponsibilitiesReporting to Director of Guest Experience, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceUpdate reservations ensuring a flawless check in and check out processEnsure revenue is maximized by up-selling and recommending hotel facilitiesLiaise with Sales and other departments as requiredAnswer telephone and email inquiries in a timely mannerAssist guests regarding hotel facilities in an informative and helpful wayProcess all external and internal calls either by redirecting calls or assisting the guestTake ownership of the guest's request and ensure follow up according to the hotel's standardsHave a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and EngineeringMaintain and monitor the "Royal Service" software systemServe as a liaison for guests requiring information relating to all aspects of the hotelHandle and distribute faxes, voice messages and written messages for internal and external guestsHave full knowledge of the hotel's emergency proceduresFollow department policies, procedures and service standardsFollow all safety policies Other duties as assignedAssist in training new colleaguesEnsure standards are being consistently adhered to and provide on the spot training when there are areas for improvementMaintain and update all training materials for new colleagues. Ensure they are up to date and accurate at all timesConduct internal audits to ensure telephone standards are being met.Prepare rooms operation for success by reviewing arrivals report in advance and ensuring all requests and needs are being metCommunicate effectively with Manager on Duty regarding any guest concerns and ensure follow up and resolution in a timely manner.Assist in training new colleaguesEnsure service standards are consistently practiced and provide on the spot training when there are opportunities for improvement Maintain and update all training materialsCommunicate effectively with Manager on Duty to ensure all guest concerns are resolved promptly and with the utmost carePrepare the operation for success by reviewing arrivals report and ensuring all guests needs are met in advanceQualificationsPrevious customer related experience required Must possess outstanding guest services skills and sophisticated verbal communication skillsPrevious Property Manager System experience preferredComputer literate in Microsoft Window applications requiredMust be able to type 25 words per minuteStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSOur Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, Hilton San Diego Bayfront is the signature SoCal resort. Enjoy a tailored, urban coastal experience with bright and unparalleled views in every guest room, relaxing amenities, and locally-inspired dining.     A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.   What will I be doing?   As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests  What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!   The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.  We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: ·       Medical Insurance Coverage – for you and your family ·       Vision, Dental, Life and Disability Insurance ·       Mental Health Resources ·       Sick Pay – Paid Time Off, 1 hour accrued after 40 hours worked ·       Vacation – Paid Time Off, 40 hours awarded after first year of employment ·       Go Hilton travel discount program: 100 nights of discounted travel per calendar year ·       401(k) plan ·       Pension plan – Hilton to put $1.29 per hour you work ·       Access to your pay when you need it through DailyPay ·       Complimentary Duty Meals served in our Team Member Restaurant ·       Employee Assistant Program ·       Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) ·       Career growth and development ·       Team Member Resource Groups ·       Recognition and rewards programs   Hourly Rate  The Hourly Rate for this role is $18.92 and is based on applicable and specialized experience and location.

Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, Hilton San Diego Bayfront is the signature SoCal resort. Enjoy a tailored, urban coastal experience with bright and unparalleled views in every guest room, relaxing amenities, and locally-inspired dining.A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Guest Services Agent , you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:• Medical Insurance Coverage - for you and your family• Vision, Dental, Life and Disability Insurance• Mental Health Resources• Sick Pay - Paid Time Off, 1 hour accrued after 40 hours worked• Vacation - Paid Time Off, 40 hours awarded after first year of employment• Go Hilton travel discount program: 100 nights of discounted travel per calendar year• 401(k) plan• Pension plan - Hilton to put $1.29 per hour you work• Access to your pay when you need it through DailyPay• Complimentary Duty Meals served in our Team Member Restaurant• Employee Assistant Program• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)• Career growth and development• Team Member Resource Groups• Recognition and rewards programsHourly Rate The Hourly Rate for this role is $18.92 and is based on applicable and specialized experience and location.

We're growing and looking for a passionate Travel Agent to join our remote team!DescriptionAs a remote Travel Agent with us, you will use your expertise in the travel industry to craft unforgettable journeys. You'll work closely with clients to understand their preferences and needs, offering them bespoke travel packages and support throughout their travel experience. This role requires excellent communication skills, a passion for travel, and the ability to provide exceptional customer service.ResponsibilitiesDesign and sell tailor-made travel experiences based on client preferences and budget.Provide end-to-end support for clients, including booking flights, hotels, and excursions, and offering assistance while they are traveling.Stay updated on travel trends, destination information, and health and safety regulations to provide informed advice to clients.Handle travel issues or emergencies with professionalism and poise.Collaborate with team members and suppliers to enhance the travel planning process and customer satisfaction.Achieve and exceed sales targets while maintaining high customer service standards.QualificationsNo travel sales experience neededExcellent customer service skillsSales experience is a plusWe OfferYou create your own hoursA supportive and vibrant remote culture.Opportunities for professional development and growth.Travel discounts and perks.This is a remote position.1099

Property DescriptionParadise Point Resort and Spa is a picturesque, waterfront resort nestled on a private island in San Diego, California, offering a serene and idyllic work environment. As a job applicant, joining the team at Paradise Point Resort and Spa means being part of a premier luxury resort known for its stunning views, lush gardens, and world-class amenities. The resort boasts a range of exciting employment opportunities, from front-of-house positions to behind-the-scenes roles, providing a diverse and rewarding career path. With its focus on delivering exceptional guest service, Paradise Point Resort and Spa offers employees the chance to hone their hospitality skills while working in a breathtaking location. The resort is committed to fostering a positive and inclusive work culture, providing opportunities for growth and development, and creating a welcoming and supportive team environment. Joining the team at Paradise Point Resort and Spa presents a unique opportunity to be part of a prestigious resort that epitomizes relaxation, luxury, and unparalleled guest experiences.OverviewAre you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.Responsibilities:Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.Provide information about hotel facilities, services, and local attractions.Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.Process guest payments and maintain accurate records.Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.Maintain the cleanliness and organization of the front desk area.Assist in administrative tasks, such as answering phone calls and handling reservations.Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!QualificationsHigh school diploma or equivalentPrior cash handling experience necessaryExceptional communication skills Very good computer skillsAbility to work flexible hours including weekends and holidaysStrong problem-solving skillsAbility to multitask and work in a fast-paced environmentExperience in customer service is preferredKnowledge of hotel or resort operations is a plusBenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.Salary RangeUSD $21.19 - USD $21.19 /Hr.

Property DescriptionHilton San Diego Gaslamp Quarter is a prestigious hotel located in the heart of downtown San Diego, offering exciting job opportunities for hospitality professionals looking to be part of a dynamic team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and luxurious amenities. The hotel boasts a prime location in the vibrant Gaslamp Quarter, with easy access to popular attractions, restaurants, and nightlife, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a fast-paced and exciting environment, providing outstanding service to guests from all over the world. Hilton San Diego Gaslamp Quarter values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded.OverviewAre you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.Responsibilities:Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.Provide information about hotel facilities, services, and local attractions.Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.Process guest payments and maintain accurate records.Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.Maintain the cleanliness and organization of the front desk area.Assist in administrative tasks, such as answering phone calls and handling reservations.Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!QualificationsHigh school diploma or equivalentPrior cash handling experience necessaryExceptional communication skills Very good computer skillsAbility to work flexible hours including weekends and holidaysStrong problem-solving skillsAbility to multitask and work in a fast-paced environmentExperience in customer service is preferredKnowledge of hotel or resort operations is a plusBenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.Salary RangeUSD $20.00 - USD $20.50 /Hr.

Job Title: Software Engineer III, Service NowLocation: Canonsburg, PAJob Type: Full TimeExperience/Minimum Requirements:5+ years of professional experience developing and administering ServiceNowBroad knowledge of integrating ServiceNow to external platforms via Web ServicesExperience with designing and configuring Customer, Contractor, and Service PortalsExperience with development of the NOW Mobile and NOW Agent Mobile appsExperience with Case/Major Case/Field Service ManagementExperience with Access Control Lists, Business Rules, Client Scripts, Script Includes, Data Policies, Workflow/FlowKnowledge of agile development practicesHigh proficiency in software engineering best practices, including coding standards, code reviews, source control management, and build processesWorking Conditions: This is a remote role with the expectation of on-site/in-person collaboration with teammates and stakeholders for moments that matter and may require up to 15-20% travel.Education/Certifications:BS Degree in Engineering, Computer Science, or related technical disciplineExtensive professional ServiceNow experience requiredRelated ServiceNow certifications preferredThanks and RegardsNANIEmail: [email protected]

DescriptionReal Estate Agent Training Mentorship - In-PersonWe are looking for positive, outgoing, fun people to become top-tier California real estate agents! Get hands-on, real-world training and individual mentorship from people who have multiple built top-ten national real estate teams. Develop the skills to acquire clients to buy and sell homes. Top performers have the opportunity to build their own real estate team. Join a community of supportive and positive people who have extensive experience mentoring agents from brand new to top 1% performers.This internship position provides an educational experience that serves as compensation.People in this position receive:Listing trainingHost open housesContracts trainingParticipate in Community EventsTurn any conversation into a new clientRelationship strengthening techniquesSkills to turn friends and family into clients and referrals without being salesy Hands-on Individual MentoringPersonalized Branding and Marketing for top performersNetworking and building relationshipsWork both individually and with a teamLearn wealth-building and passive-income strategiesGrowth opportunities and earning potentialLeads and Networking opportunitiesResponsibilitiesBe your authentic self!Set appointments with prospective clients through calls and door knocking, networking, and eventsHost Open HousesList homes for saleParticipate in team and community eventsMeet with clients to strategize to assess their home-buying needsHelp individuals and families get into the perfect homeQualificationsAvailability:In-Person or Online peer mentorship Tuesday and Thursday morningsIn-Person training Friday morningsPreferred:MultilingualCompetitive Sports backgroundDoor-to-Door Sales ExperienceCustomer service experienceAttended HogwartsAre force sensitiveRequired:Must currently have a valid CA Real Estate License or one in ProgressFUN!Action / Doer mentalityWealth mindsetConsistently positive attitudeWillingness to work with high-end clientsGreat work ethicStudent mentalityHigh integrityReliable TransportationLearn and practice scripts on a regular basis

This is a REMOTE outbound/inbound customer service opportunity in which you can work from anywhere and provide customer qualification support to our organization.Pay: $17/hr + bonus opportunitiesSchedule: Monday through Friday 8:00AM to 5:00 PMPosition Summary:The call center representatives are the heartbeat of the sales force. In this role, you will be the first point of contact for our consumers who are searching for the best Insurance product that fits their needs. If you like a challenge and excel in a fast-paced environment, this is the opportunity for you!Responsibilities:Provide excellent customer service to prospective customers via inbound and outbound call programsVerify information submitted by the consumerQuickly build rapport with potential clientsIdentify customer's goals and objectivesTransfer and introduce qualified consumers to a sales representativeRequirements:2 years' experience in customer service call centerAbility to handle high volume phone callsExcellent verbal communication phone skillsBasic computer skills and data entryBenefits:We put our Ambassadors first. When it comes down to it, we know we can't fulfill our Promise to our business customers without your commitment. You represent our organization while on assignment. In return, we do our best to show our commitment to you. Our Ambassador Benefits package includes Medical, dental and vision coverageDesired Skills and ExperienceA large Insurance Call Center is seeking remote outbound customer service representatives.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.