Branch Customer Service Representative Salary in San Diego, CA

Who we are:Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.Current opportunity: Customer Care RepresentativeOnsite/Hybrid/Remote: RemoteShift: will need availability for weekend or eveningSalary: $15.87 per hourWhat you will do:The Customer Care representative position provides telephonic support in various areas of customer assistance. The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program. The representative will receive frequent inbound and make outbound phone calls throughout the workday.Qualifications/Skills:To excel in this role, you will need the following qualifications and skills:High School DiplomaMinimum 1 year customer service experience preferredProficiency in Microsoft Office (primarily Outlook)Telephonic troubleshooting abilityExceptional time management, communication, and organizational skillsAbility to learn various computer-based case management systems?Schedule flexibility - Shifts may include evenings and/or weekends. Partial holiday coverage will be required.What we offer:At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:Full benefits package, Paid time off, 401k match, Training/tuition reimbursement, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange programme, Comprehensive training provided for this position.At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.For further details about WPO please check out our website www.workplaceoptions.com and this short video gives a great overview of what we do https://youtu.be/hJEOFUJ6QHU

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties And ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAnswer and manage incoming calls, emails, chats, and/or interactive voice response systemsAbility to learn and follow all customer service procedures and policiesStrive to meet and go above personal and team target goalsRecord, organize and file customer interactions and account changesAble to up-sell if neededAble to schedule call back and appoints to resolve customer needsRequirementsPrevious experience in customer support, client services, sales, or a related fieldExcellent at communicating over the phone and other communication platformsBasic computer skills and experienceAble to multitaskExcellent time management and prioritization skillsAbility to listen actively, relay information, and answer questions and/or concernsCustomer-focused for positive customer experience and resolutionHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)BenefitsHealth Insurance (dental and vision included)Excellent retirement planTremendous upward mobility into other positions and managementFlexible hoursRemote Position(s) available (work from home)

Company Name: Top utility company in San DiegoPosition Title: Service Representative ( opening in Pacific Beach & Escondido)Work Location: (Pacific Beach) San Diego, CA 92109 and (Escondido), 92029Work Hours: 6:30am-3:30pm (1 hour lunch) - Required ScheduleTop Skills:2-4+ years of Customer Service, Customer Support, Call Center, or Administrative/Coordination experience in a corporate environmentStrong customer service, communication, coordination, and follow-up skillsAbility to work with a wide range of internal and external stakeholders to coordinate workStrong attention to detail to quickly and accurately gather and document comprehensive information from customersProblem-solving abilities to investigate information related to customer requestsCapable of thriving in a fast-paced, high-volume work environment with the ability to juggle multiple time-sensitive tasks concurrentlyProficient in using Outlook and Excel, with the capability to navigate internal systems proficiently for information retrievalTeam player with a positive attitudeNice-To-Have Skills:SAP experienceExperience working within regulated sectors: Utilities, Construction, The City, or MunicipalitiesExperience working with third-party contractors and crews (electricians, plumbers, service crews, trench inspectors, engineering, etc.)Project Details: The district office is responsible for managing all coordination of construction service orders from inception to construction completion for new gas and electric service installations, remodels, upgrades, relocations, and removals of facilities. This role will provide customer service to support new service orders for customers.Daily Responsibilities:Responsible for all incoming customer requests via web base system (online and through email).Receives customer requests through online portal and reviews the request to ensure all necessary information is included.Conducts research to determine scope of work involved and gathers all information associated with the customer requests.Follows up with customer (primarily via email) to gather missing information pertaining to the customer request as needed; May contact customers by phone as necessary.Creates new projects in the system to generate a project number and assigns the project to the corresponding district office.This position will be assigned to support one district office but may assist the team with processing work for other districts when work coverage is needed.Performs other duties as assigned.

MTM is growing and hiring a Bilingual Customer Service Representative to join our San Diego, CA team.What Will Your Job Look Like?The Spanish Bilingual Customer Service Representative is the frontline representative and image of MTM Transit.  The Spanish Bilingual Customer Service Representative will handle a variety of tasks, which include phone calls (both outgoing and incoming calls), general clerical tasks, data entry, process picture ID’s, handle customer requests, and receptionist and administrative support.This position will sit in our San Diego, CA office. Operations hours are Monday-Friday 8am-5pm. What You’ll Do:Handle inbound calls from Members, Clients and Facilities to verify eligibility and coordinate non-emergent transportation and/or paratransit services utilizing transportation management systems in order to meet contract service levelsProvide top-quality customer service experience to a diverse customer populationEnter Customer Contact information into appropriate software system, ensure accuracy of data entriesConduct outbound phone callsSchedule trips in the most cost effective mannerMeet job specific key performance indicators and goalsRespond to all inquiries within a timely and professional mannerRespond and document customer complaintsProvide support on special projects as neededMaintain daily customer scheduling for Eligibility staffCollect, track and maintain all monies collected for replacement IDsMaintain confidentiality and comply with HIPPA regulationsAnticipate needed supplies and order replacement supplies in a timely mannerManage all office equipment, including printers and photocopier, serving as point of contact for VendorsMaintain vendor files, monitor service and recommend alternative suppliers as appropriateDesign filing systems, document scanning and ensure they are maintained and up-to- date electronically Provide comprehensive reception coverage while maintaining a high level of professionalismEnsure all staff and visitors are greeted in a pleasant and professional mannerProject a professional image of MTMEstablish and maintain effective working relationships with employees, supervisors, other agencies, participants, external partners and the general public Communicate professionally with Leadership both internally and externallyAssist with check-in for In person assessmentsTake photos of all customers and create identification cardsMaintain program spreadsheetsSome contact center locations may require face to face contact with members to answer general questions about services provided, selling bus passes, or receiving mileage reimbursement logs. As skills progress, may be selected to perform in a team lead role to support Supervisor and team when neededRegular attendance required for assigned shifts and as outlined by MTM’s attendance policyWhat You’ll need:High School Diploma or GEDCollege Degree, a plusTyping speed of 30 WPM or greaterFluent in both English and Spanish language, requiredOne year customer service experience, requiredEven better if you have...Six month experience working in a customer service contact centerAcquire and maintain in-depth knowledge of, and adhere to, established Client Protocols, Departmental Policies and Procedures and MTM’s Transportation Provider NetworkAdhere to all established MTM and Employee Handbook guidelinesKnowledge of Microsoft Outlook, Word and ExcelAbility to maintain a high level of confidentialityAbility to multi-task accuratelyDemonstrate effective problem solving skillsMaintain positive & professional attitudeAbility to work in multiple software systems at once along with strong computer navigation skillsExemplary communication and phone skills Excellent customer service skillsExcellent organizational skillsAbility to work independently and as part of a teamAbility to identify with customer needs and circumstancesAbility to handle multiple tasks and situations in a fast pace environmentKnowledge of Trapeze software preferredWhat’s in it for you:Health and Life Insurance PlansDental and Vision Plans401(k) with a company matchPaid Time Off and Holiday PayMaternity/Paternity LeaveTuition ReimbursementLeadership Mentoring OpportunitiesHourly Rate: $18This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.#MTMTRANSIT

Ultimate Staffing is looking for an excellent Customer Service Retention Representative -In this position you will perform a variety of customer support activities. You will need to be able to assess any issues uncovered during the call and route the call to the appropriate department. Must have general knowledge of company product lines and policies.Primary responsibilities:Answer inbound calls regarding cancellations and general customer care calls (product, pricing, billing, payments, etc.)Customer service agent will be responsible for attempting to save the customer from cancelling by using customer care tools provided.Ability to use multiple systems and programs.• Properly document every call into the computer systemMeet department call metrics and guidelines provided by supervisorAdditional Responsibilities:Verify customer account information and make any changes as necessaryProvide exceptional customer serviceMust be able to work in a fast paced work environment.Must be able to organize and priorities work.Experience and Educational Requirements:Minimum of 1 year customer service experience. Formal Customer Service/Retention training preferred.Strong attention to detail and accuracy.Must possess excellent writing, verbal, and organizational skills.Ability to communicate effectively with various levels of employees both verbally and written.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job DescriptionSafety-Kleen in San Diego, CA is looking for a Class B Route Driver (known internally as a Sales and Service Representative) to join their safety conscious team! In this position, you will be responsible for operating a Class B box truck to provide onsite service for parts washer machines and sell productions/services in a defined route.Why work for Safety-Kleen?Health and Safety is our #1 priority and we live it 3-6-5 as shown by our CSA ratings!Competitive wages: $23.31 - $34.97Comprehensive health benefits coverage after 30 days of full-time employment;Group 401K/RRSP with company matching component;Company paid training and tuition reimbursement;Company provided vehicles and equipment;Opportunities for growth and development for all the stages of your career!ResponsibilitiesKey Responsibilities:Safely collecting and transporting waste from customer sites to Safety-Kleen branches;Providing onsite service for parts washer machines. Introducing and selling the company's other service offerings to existing customers;Soliciting new business.QualificationsWhat does it take to drive forSafety-Kleen? High School diploma or equivalent; Currently hold a CDL Class B;Ability to obtain Hazmat Endorsement1-3 years of sales, service, and route related driving experience;Prior experience in B2B sales preferred;Willingness to complete a background check, drug test, and physical.Wondering what to expect in starting your career with Safety Kleen?Click Here to view a Day in the Life VideoSafety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico, and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or based on any other federal, state/provincial or local protected class.Clean Harbors is a Military & Veteran friendly company.SKCH

Position: Customer Service RepresentativePay Rate: $22Location: Rancho BernardoDuration: Temporary to hire, looking to grow our team!Schedule: Mon - Friday 7am - 4pmWe are growing our Customer Service team and looking for somewhere with strong communication sales to join our team! This is an over the phone Customer Service position, to be successful you must have strong technical skills to navigate our CRM and strong communication skills.Responsibilities:Answer incoming customer calls regarding products and ordersOutbound calls to existing customers utilizing products to offer updates and helpFollow up emails as neededPotentially support chat team as neededRequirements:Previous Call Center CSR experienceStrong communication skillsIntermediate technical skills, ability to navigate a CRM systemHigh School Diploma or equivalentIf you meet the about skills and want more details please apply today!All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values