Bilingual Customer Service Representative Salary in San Diego, CA

JOB SUMMARY:Under direct supervision of the Department Manager the Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Team Member positions include/Puesto(s) incluidas son:• Bakery Clerk / Empleado(a) de Panaderia• Bulk Deli Cheese Clerk / Empleado Carnes Frias y Cremeria• Checker / Cajero(a)• Deli Dairy Frozen Clerk / Empleado de Congelados, Lacteos y Deli• Grocery Clerk / Empleado(a) de Abarrotes• Meat Clerk / Empleado(a) de Carniceria• Meat Service Specialist / Empleado de Servicio en la Carniceria• Night Crew / Empleado(a) del Turno de la Noche• Produce Clerk / Empleado de Frutas y Verduras • Restaurant Clerk / Empleado(a) de Restaurante• Seafood Clerk / Empleado de Mariscos• Utilities Clerk / MantenimientoDUTIES AND ESSENTIAL FUNCTIONS:A Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

JOB SUMMARY:Under direct supervision of the Department Manager the Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Skilled Team Member positions include/Puesto(s) incluidas son:• Meat Cutter / Cortador(a) de Carne• Cake Decorator / Decorador(a) de Pasteles• Baker / Panadero(a)• Rastaurant Cook / Cocinero(a)• Receiver / Recibidor(a)• Meat Wrapper / Empacador(a) de Carne• DAX Clerk / Empleado de DAX• Scan Coordinator / Coordinador de PreciosDUTIES AND ESSENTIAL FUNCTIONS:A Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

JOB SUMMARY:Under direct supervision of the Department Manager the Skilled Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.Supervisor positions include/Puesto(s) incluidas son:• Front End Supervisor / Supervisor(a) Cajeros y Emp• Bookkeeper / Encargado(a) de Contabilidad• Operations Manager / Gerente de OperacionesTeam Member positions include/Puesto(s) incluidas son:• Bakery Clerk / Empleado(a) de Panaderia• Bulk Deli Cheese Clerk / Empleado Carnes Frias y Cremeria• Checker / Cajero(a)• Deli Dairy Frozen Clerk / Empleado de Congelados, Lacteos y Deli• Grocery Clerk / Empleado(a) de Abarrotes• Meat Clerk / Empleado(a) de Carniceria• Meat Service Specialist / Empleado de Servicio en la Carniceria• Night Crew / Empleado(a) del Turno de la Noche• Produce Clerk / Empleado de Frutas y Verduras• Restaurant Clerk / Empleado(a) de Restaurante• Seafood Clerk / Empleado de Mariscos• Utilities Clerk / MantenimientoDUTIES AND ESSENTIAL FUNCTIONS:A Skilled Team Member responsibilities include, but are not limited to, the following:Providing premier customer service, including greeting them and responding to questionsAssisting the customers at the registersWorking varies departments of the storeEnsuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogramUnloading product from trucks and organizing stock roomFilling assigned sections as neededAssisting within replenishing of all departments.Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.Operating back room equipment, pallet jack, baler, compactor and scrub machineAssisting in other duties, as assignedEDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:ExperienceMust have a minimum of six months experience in retail environment.Preferred Field of ExpertiseAbility to follow company customer service procedures.Demonstrated prior customer service skills, or related experience.Ability to interact with customers and coworkers.Ability to understand and follow directions.Ability to multi task in a fast paced environment.Skills Communication- written and oral skills (Bilingual English/Spanish a plus) Problem identification and resolution.PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to performA. STANDING:Continuously, throughout the work shift while working at the register.B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.C. SITTING:Very RarelyD. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.E. BENDING: Frequently, while working at the cash register and cleaningF. KNEELING: Very RarelyG. LIFTING: Under 10 lbs. - Continuously, handling and scanning grocery product. 11 to 25 lbs. - Continuously, handling and scanning grocery product. 26 to 40 lbs. - Frequently, handling and scanning grocery product. 41 to 55 lbs - Less Frequently, handling and scanning grocery product.Over 55 lbs. - Very RarelyH. CARRYING: Under 10 lbs. - Continuously, moving grocery product. 11 to 25 lbs. - Continuously, moving grocery product. 26 to 40 lbs. - Less Frequently, moving grocery product 41 to 55 lbs - Less Frequently, moving grocery product. Over 55 lbs. - Very RarelyI. BALANCING: Very RarelyJ. PULLING:Continuously, when pulling store product on the checkout belt. K. PUSHING:Continuously, when pushing store product on the checkout belt. L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.N. REACHING: Above shoulder height - Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.O. CRAWLING: Very RarelyP. TWISTING: Continuously, throughout the work day, with all cashier duties.Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:Cash register, Calculator, anti-fatigue mat.WORKING AROUND MOVING MACHINERY:N/AMATERIALS AND PRODUCTS:Grocery scanner, grocery bagsENVIRONMENTAL CONDITIONS:100% indoors: inside of the market.HAND COORDINATION: (when applicable)Right hand, left hand, both hands, how often and how long.Major hand - Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation - Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning.Simple Grasping- Continuously, while handling grocery product and cleaning.Power Grip- Frequently, when handling larger grocery times such as cases of water.NOTE: Additional responsibilities within the position's purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Title: Bilingual Customer Service Representative (Part Time)Location: Otay Mesa/San Diego, CA 92154 (Onsite)Schedule: Monday - Friday, 11:00 to 4:15 or 12:00 to 5:15 8:00AM to 6:00pm(Training will be Monday - Friday 8am - 5pm, 1 week)Duration: Temporary to Hire (Based on performance and business need)Pay: $ 18.00 to $20.00 per hour DOEJob Summary:This is a call center environment; the Customer Service Representative will take high volume of incoming calls to support our customers on the SR125 Toll Road and the I-15 Express Lanes.Job ResponsibilitiesProvide prompt, courteous, and helpful assistance to customers.Educate and inform customers about promotional offers; actively market transponder accounts and distribute information to interested customers.Respond to a broad range of inquiries from customers related to payment of tolls, pre-paid accounts, and general questions about the toll road and the express lanes; most customer interaction is by telephone, as well as in person.Contact and provide information to customers about toll amounts due; educate customers about payment options; prepare collection notices for overdue account balances; diffuse difficult customer situations and facilitate account resolution.Maintain accurate account information and records of customer communications using Customer Relationship Management (CRM) software; maintain the confidentially and integrity of customer data.Assemble welcome kit and account materials; refurbish and test transponders.Experience and QualificationsCandidates should possess a high school diploma, or equivalent, and two years of recent experience in a customer service environment. Key qualifications for these positions include:Experience working in a high-volume, professional call center environment, answering inbound and conducting outbound customer service calls.Bilingual English/Spanish (Fluent)Demonstrated knowledge of effective customer service techniques; experience diffusing and resolving difficult or hostile customer interactions is desirable.Experience maintaining customer account records in an electronic database; experience researching account information and providing accurate responses to customer questions; ability to explain information clearly and concisely.Experience processing account payments, including credit card and cash transactions; ability to perform mathematical calculations.Experience performing data entry tasks with a high degree of speed and accuracy.Knowledge of telephone etiquette; excellent verbal and written communication skills including appropriate use of the English language; ability to write emails and draft routine correspondence; Spanish language skills are desirable.Demonstrated computer software proficiency using the Microsoft Office Suite and conducting Internet research; experience with call center/CRM software applications is desirable.Candidates must pass a pre-employment criminal background check; periodic background checks will be a condition of ongoing employment. The selected candidates also can anticipate a driving record check upon hire, and approximately annually thereafter.

Job Title: Call Processing Representative (Bilingual English/Spanish)Location: San Ysidro, CASchedule: Monday - Friday 10am - 6pmDuration: 6 months with the potential to be Temporary to Hire (Based on performance and business need)Pay: $20-$24 per hour DOEPosition Summary:Today the call center is the primary point of contact to our 25 clinics throughout San Diego County, 400 providers and over 42 programs. It is our goal to provide exceptional customer service in a courteous, professional manner, demonstrating a high level of commitment to our mission and values. Under the direct supervision of the call center management, you will be part of a dedicated team that is passionate and motivated to improving the overall health of the communities we serve, one call at a time; you will work collaboratively to ensure the department meets performance goals, while demonstrating compassion, respect, empathy and integrity in every call you complete with our patients and customers.Responsibilities and Essential Functions of the Job:• Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, closing each call in a pleasant, professional and helpful manner.• ownership of solutions and accurately identify the needs of each of our patients• Assist patients with scheduling appointments, rescheduling or cancelling appointments, and completion of pre-registration items as necessary following the patient appointment scheduling guidelines.• Demonstrates knowledge and understanding of San Ysidro Health services and programs.• Demonstrates ability to multi task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high call volume and workload environment.• Ability to maintain composure when confronted with fast-paced and stressful situations• Adheres to productivity and quality assurance requirements for the department with emphasis in attention to detail to avoid errors.• Complete required training on policies and procedures including but not limited to: customer service, registration of patients, phone etiquette and appointment scheduling.• Adheres to the company and department's attendance and punctuality policies and practices.Additional Duties and Responsibilities:• Assists in maintenance of department equipment and supplies.• Follows established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.• Attends meetings as required and participates on committees as directed.Job Requirements:Education Required (Minimum level of education):High School Diploma or GED equivalent.Certifications/Licenses Required:Preferred: Relevant medical certification or licensure.Experience Required (Minimum level of experience):Required:1 year of healthcare experience, or1 year in a call center, front desk, receptionist, administrative assistant or a combination equal to 1 year,orOr successful completion of an externship program with San Ysidro HealthVerbal and Written Skills Required to perform the Job:Excellent English communication skills.Technical Knowledge and Skills Required to Perform the Job:Working knowledge of Microsoft Windows OS, MS-Office, telephone devices and voice mail. Must have the ability to type 40WPM. Experience with Nextgen and Dentrix strongly preferred.Equipment Used: PC systems and peripherals, multi-key telephone devices, centralized telephone console and other office equipment as applicable.Working Conditions and Physical Requirements:Prolonged periods of sitting, keyboarding, and use of computer mouse. Push/pull up to 10 lbs. Normal business hours, evenings, and weekends. (Holiday schedule determined by administration

Insurance Services RepresentativeContract to hireSchedule: Monday-Friday 8:30am-5pmLocation: Onsite-Scripps RanchWage: $20-$25/hr depending on experienceInsurance Services Representative needed for a well established credit union. In this role you will need to provide member services support for the Auto and Home Insurance department .Duties:Provide top tier customer service to MembersAnswering incoming calls regarding insurance policies & coverageAssist with quote generationData entryElectronic filing & data organizing Process BOR request Market new and existing insurance solutions Other duties as assignedQualifications:1+ year of call center and administrative experience Home or Auto insurance experienceProficient in Microsoft Outlook, Teams, Word and ExcelAbility to pass a background checkBilingual in Spanish a plusAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.