Delivery Director Salary in San Antonio, TX

Medical Director of Behavioral Health ServicesWesley Health & Wellness Center, 1406 Fitch Street, San Antonio, TX 78211Job Type: Full-time (40 hours per week)Clinical Services: 36 hours weekly dedicated to providing clinical services to patientsAdministrative Time: 4 hours weekly allocated for administrative responsibilitiesEssential Duties:Plans and organizes activities related to specified clinical services to ensure patient needs are met in accordance with professional standards of psychiatric care. Develops and implements comprehensive psychiatric services plan at each identified clinicInterprets, develops, complies with and enforces psychiatric/medical policies and procedures.Coordinates delivery of psychiatric medical services with the Medical Director, Director of Clinic Services and Director of Behavioral Health Services.Confers with managers and staff concerning the resolution of patient complaints, requests and inquiries. Assumes responsibilities for ongoing psychiatric clinic staff continuing education.Provides clinical supervision and evaluation of mid-level psychiatric practitioners.Assists with Behavioral Health nursing staff performance evaluations.Acts as provider staff liaison to WPCC.Aids in developing pharmaceutical guidelines. Oversees maintenance of psychiatric medical records and equipment.Oversees quality assurance program for Behavioral Health clinics.Examines diagnoses and treats mental disorders including but not limited to: anxiety, substance abuse, bi-polar disorders, schizophrenia, attention deficit disorders, and obsessive compulsive disorders.Performs comprehensive evaluations of patients according to the quality assurance guidelines of psychiatry.Reviews history of present illness and past history as well as Behavioral Health Provider patient assessments/evaluations.Interviews patients to obtain insight into their problems.Provides mental status evaluations, formulations, diagnosis and detailed treatment plans utilizing a biopsychosocial paradigm.Provides recommendations for patient care, implements special regulations, standing orders and techniques.Maintains appropriate documentation, records and reports.Requests referrals for further diagnostic psychological or medical testing as needed.Recognizes the connection between mental and physical disorders, orders laboratory or other diagnostic tests.Consults with patient family members, community referral sources and MHM Behavioral Health team members.Communicates with patients, patient's families and others to obtain personal and social information pertinent to the development of adjustment difficulty and to ascertain probable impact on the individual, unit and community.Provides consultations on psychiatric disease to the MHM staff physicians.Provides in-service training to MHM staff during his/her regular scheduled hours. In-service training is informal training to/by staff members to update treatment procedures.Provides crisis intervention and referral for psychiatric hospitalizationAttends and participates in meetings during normal duty hours and professional staff conferences as well as other appropriate professional activities. Performs other duties as assigned.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:Graduate of an accredited graduate school of Medicine with either a Doctor of Medicine or Doctor of Osteopathy degree. Successful completion of psychiatric residency training required. Language Ability:Ability to read, analyzes, and interpret the most complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to use original or innovative techniques or styles to provide effective communication on complex topics to management.Reasoning Ability:Ability to apply principles of logic or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables. Certificates and Licenses:Current State of Texas Medical License. Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS) Certified. Current DEA and Texas DPS licenses. Board Certified or eligible in Psychiatry.Computer Skills: Demonstrate working knowledge of the Internet, Outlook, PowerPoint, Word, Excel, and electronic health records software.Other: Ability to drive and have access to a car; maintain valid driver's license and auto liability insurance. Work Environment and Physical Demands: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is exposed to a medical office environment having direct contact with patients and clients. Position necessitates bending, stooping, twisting, turning, walking, climbing step stools, sitting and standing for periods of time. Must be able to lift and maneuver 15 pounds.

Job Summary Serves as TriWest's primary representative to the Military and Veterans' Services Administration (VA) healthcare facilities within a specified geographic area relating to TriWest contracted services for the VA Community Care Network (CCN) and the Department of Defense (DoD) TRICARE West Region managed care support contract. The incumbent will perform account management services and be responsible for building collaborative relationships with, resolving issues for, and identifying optimization opportunities to improve the experience of the supported healthcare facilities and respective staffs, network providers, and VA and DoD healthcare beneficiaries within their assigned service area of responsibility. The incumbent serves as the primary point-of-contact (POC) for bringing the collective TriWest corporate functions together in support of the facilities, contracted provider network, and beneficiary community support needs. The position reports to the assigned Vice President in the Military and Veteran's Services organization.Education & Experience Required: • Bachelor's degree in Health Care Administration, Business, or related field • 7 years of middle to senior management experience, with increasing responsibility • 3+ years of recent healthcare experience • Strong customer service orientation Preferred: • Master's degree in Health Care Administration, Business, or related field • Knowledge of the business relationships between health plans and network providers, health plan beneficiaries/members, and managing contract performance matters • Prior experience and management-level work in VA healthcare, MTFs, and TRICARE • Managed Care experience and working with contract performance requirementsKey Responsibilities• Develops and maintains a clear understanding of TriWest's contracted responsibilities and performance requirements of the VA's Community Care Network and the DoD's TRICARE West Region managed care support contract. Maintains ongoing communications and functions as the primary TriWest POC for the assigned medical facility leadership and their staffs regarding services and support provided by TriWest departments. Meets with medical facility leadership on a monthly basis to gauge ongoing support, adjust to capabilities and capacity changes, prepare for contingencies, identify issues and challenges, and assess other ongoing needs. • Educates medical facility staff regarding TriWest processes and systems and provides direct support and assistance to them regarding business plan development and updates. • Develops proposals for improved healthcare delivery and care coordination between the medical facilities healthcare system, and community healthcare. • Supports the integration of referral management, medical management, provider services, and claims with the provider network. • Develops, monitors compliance, initiates changes as needed, and annually reviews the Memorandum of Understanding (MOU) and Statement of Responsibility, if required, with each DoD medical facility in their assigned regional area of responsibility. • Oversees beneficiary education activities and supervises and supports the Beneficiary Education and Services Representative(s) within their assigned regional area of responsibility. • Plans and facilitates TriWest participation and response to MTF contingency exercises. Prepares reports as needed to provide description, assessment, and lessons learned per contract requirements. • Maintains liaison with State Adjutants General, National Guard and Reserve Commanders and their organizational and medical staff within the assigned regional area of responsibility as well as the National Oceanic Atmospheric Administration (NOAA) Public Health Service regarding the provision of TRICARE education and services support. .: • Maintains liaison with Special Operations Commands, their Command Surgeons and key medical staff within each command to gain early awareness of upcoming deployments or redeployments to identify any wounded, ill, or injured service members who need expedited facilitation of their healthcare needs, and to identify any special family medical support requirements. • The incumbent will alert relevant TriWest staff regarding any immediate or ongoing specific medical needs of Special Operations commands and any specific administrative support needs (behavioral health issues, authorizations, claims, or other specialized referrals). The incumbent will also establish and maintain liaison with key representative of Special Operations family support groups and other organizations/foundations dedicated to support Special Operations. • Performs other duties as assigned. • Regular and reliable attendance is required. • Monitors, evaluates, and advises leadership regarding TriWest's performance of customer service, contract requirements and the quality and effectiveness of integrated operations between the direct care system and provider network. • Serves as a member of the TRICARE Readiness, Integration, and Delivery (TRIAD) team and as TriWest's primary representative to medical facility leadership and their staffs and the TRICARE beneficiary communities within a specified geographic Service Area. • Functions as an advisor to medical facility leadership regarding updates for network adequacy, to the MTF Capability and Capacity Tool, and how TriWest may assist in supporting the medical facility staff Knowledge Skills and Abilities (KSAs) and optimization objectives and to identify any upcoming changes that may require adjustments to the network, as appropriate. If changes are required, the incumbent will work with medical facility leadership and TW staff to update KSAs in the TriWest MTF Optimization Toolset's Capability and Capacity table. • Collaborates with medical facility leadership, and applicable Coast Guard, Special Operations Forces, and/or National Guard leadership to establish communication channels that facilitate improved treatment planning or escalation of care when needed. CompetenciesCommunication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow. Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.Company Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: Medical, Dental and Vision Coverage Generous paid time off 401(k) Retirement Savings Plan (with matching) Short-term and long-term disability, basic life, and accidental death and dismemberment insurance Tuition reimbursement Paid volunteer time Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

Job Summary Leidos QTC Health Services is a national provider of independent medical examinations and associated services. How did we get there? By being the largest and the best at what we do!! Leidos QTC Health Services is the largest provider of disability and occupational health examination services. Our more than 35-year history has been marked by a focus on delivering high quality, technology-driven, exam solutions for our clients. QTC applies a customized, systematic operational workflow to administer evaluations, supported by innovative technology that achieves extraordinary quality, timeliness, and customer service goals. Leidos QTC Health Services is hiring a Healthcare Managed Services Capture Manager who will be a key member of the business development team and is accountable for the execution and growth of current key/strategic accounts.  Ability to shape and win new business through a balanced focus on customer value, the competitive environment, and the corporation's best interests. Develops capture strategy including business solution for pursuit of opportunities; identifies potential customers, competitive assessments, teaming suppliers, and position-to-win; leads bid and proposal activities.  Ability to manage multiple pursuits to ensure excellence in delivery of full life cycle capture activities that includes development of solutions through our Leidos Corporate Capture Management Process. Initial team will include a proposal/technical writer with ability to grow to a couple other positions.  This role is to lead proposals ranging from $5M to multi-billion.  *Remote is an option for this role and will require business travel as needed (10-25%)* Essential Duties and Responsibilities:  Discern customer requirements and evaluation priorities Develop Business Solutions to client needs Implement market strategy into tactical opportunity decisions. Willingness to contribute across the sales cycle, including qualification, strategy, and proposal development. Coordination of key capture milestones ensuring alignment to the Leidos WinPlan. Effective management and influence of capture teams Assess competitive landscape and establish optimal teaming partners Establish win strategies, value propositions and compelling features to translate to capture and proposal team Opportunity management including Pursue/No Pursue and Bid/No Bid decisions Effectively communicate strategies and Win Probabilities to senior management   Minimum Requirements  Bachelor’s degree in a related field and 12+ years of related experience, or Master’s degree in related field and 10+ years of related experience. Proven track record of building high performance teams in a fast-paced environment. Successful experience working with different Federal Health customers, DHA, DoD, VA, and many other agencies Experience winning a variety of contracts types i.e., Federal acquisition including single- and multi-award indefinite delivery, indefinite quantity (ID/IQ), Fixed Price, Cost Plus contracts. Contract scope should include healthcare managed services Subject matter expert in field of business capture in the occupational and disability healthcare provider solutions industry Demonstrated expertise in business strategy development Must have highly effective interpersonal skills to carry-out daily interactions with technical leaders and business executives within Leidos as well as with customers, industry and subcontractors. Exceptional written communications skills is required with strong knowledge of MS Office products, including, Word, Excel, PowerPoint, Outlook   Preferred Requirement:  Experience with Shipley’s Capture Management Methodology Pay and Benefits:   Salary range: $166,000 - $195,000   Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here: Join Our Team | Jobs & Career Opportunities | Leidos QTC Health Services (qtcm.com) The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status. * This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Business Dev & Sales

Job DetailsFully Remote with periodic travel as neededJOB PURPOSE: Reporting to the Senior Director for Migrant Services, the National Director for Migrant Services Administration will develop and execute program plans in alignment with Endeavors mission and vision, and in collaboration with the Migrant Services leadership team. The National Director will lead the division's administrative team, including business development operations, contract and grant management, and personnel and financial management. The Director will be resourceful, organized, and motivated to refine current Migrant Services administrative processes while seeking to increase program opportunities to further Endeavors mission in the area of migrant services. This position is remote, but regular travel to Endeavors offices will be required.Qualifications ESSENTIAL JOB RESPONSIBILITIES: Lead the division's administrative portfolio, including effectively coordinating with support services across Endeavors, including but not limited to Human Resources, Recruiting and Staffing, Information Technology, Finance and Accounting, Legal, and Corporate Compliance.Build and maintain relationships with key Migrant Services stakeholders, including Enterprise-level staff and funder program and procurement staff.Responsible for delivery of administrative services supporting Migrant Services, including but not limited to finance, personnel management (recruitment, onboarding, offboarding), and data collection and distribution.Coordinate Migrant Services procurement portfolio, including effectively responding to government Requests for Proposal (RFPs), Requests for Information (RFIs), statements of work (SOW), statements of objectives (SOO), performance work statements (PWS), and other acquisition packages.Plan and develop business development strategies, programs, work plans, policies and processes commensurate with Endeavor's vision to strengthen the organization's reputation and impact.Maintain effective relationships with strategic Federal procurement teaming partners (inclusive of business entities and not-for-profit organizations).Establish and implement short- and long-range procurement/Federal business development goals, objectives, strategic plans, policies, and operating procedures.Ensure post award performance and financial reports are submitted in a timely and accurate manner.Responsible for coordination with the finance and accounting team for monthly invoicing of grant programs.Works with MS finance team to submit monthly invoices for grants and contracts in accordance with funder requirements Required Position Qualifications: (Minimum qualifications required by the contract/program to be considered for hire into this position)Bachelor's degree in business, management, marketing or other social or human services fields.At least 10 years management experience. Experience leading and managing complex projects.Excellent written and verbal communication skills.Ability to handle multiple projects simultaneously and work under pressure.Strong organization and project management skills.Friendly and personable demeanor.Proficient in Microsoft Office and relevant software. Preferred Position Qualifications: (preference may be given to those who hold these qualifications; however, candidates who meet the required position qualifications are encouraged to apply)Demonstrated experience in Federal procurement or grant activities, including proposal writing, pricing, and market analysis (2 + years)Experience with HR practices, labor laws, Service Contract Act standards, and compensationExperience managing budgets and knowledge of Uniform Administrative RequirementsExperience with Migration and immigration (Knowledge of Federal, State and agency policies and programs in immigration.)Masters of Business Administration or Masters in Public Policy/Administration. WORK LOCATION: Remote; up to 25% of time spent on national travel required including multiple trips per year to San Antonio, TX.Endeavors and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors and Endeavors Unlimited, Inc. are Equal Opportunity Affirmative Action Employers.

DescriptionSummary:The System Director, Ambulatory Informatics is responsible for providing oversight and leadership in the delivery of implementation and support for clinical applications throughout CHRISTUS Health. This position contributes to the ongoing support of the programs and projects required to support CHRISTUS’ strategic goals, operational effectiveness and our competitive position.This position is specifically responsible for implementing, supporting and optimizing Epic and other clinical applications that, together, comprise CHRISTUS’ electronic health record (EHR). Additionally, this position will be responsible for ensuring all pertinent applications are deployed, utilized and achieve maximum operational efficiency as well as cost effectiveness. This position will also work very closely with the Super User community to ensure that all associates are fully competent in current applications. Education:Bachelor degree in Computer Science, Management Information Systems, Healthcare, business or related field; Clinical degree preferred. Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes. ITIL Certification preferred.Financial skills related to budgeting, forecasting and managing multi-million-dollar departmental budgets.Experience:Minimum 7 years of experience with IT systems and IT management at senior director level in large and diverse business settings. At least 5 years of experience as an executive supporting Epic strongly preferred. Experience in management of Epic Ambulatory implementations for a large physician provider group is strongly preferred. Experience specific to Epic Ambulatory, Healthy Planet, and Compass Rose. Executive must be a self-starter with excellent interpersonal, change management, and communication skills.Education and experience in relevant ITIL support and delivery processes.Proven ability to develop, participate in, and implement a successful matrix team structure to support large EPIC install minimizing costs, maintaining quality of product, and a focus on resource utilization management using lean methodologies and optimizing staff where relevant.Experience in providing and managing customer support in a highly matrixed organization.Experience within health care industry.Ability to work in a collaborative way across a diverse, geographically and culturally, organization.Experience in working through major, continuous organizational change.Skills:Exceptional verbal and written communication skills.Leader with the demonstrated ability to motivate others in the work environment.Ability to perform in a rapidly changing and stressful working environment.Timely and dependable follow-up on problem resolution.A track record of working in a geographically diverse organization.A track record of successful large project implementations.Demonstrated business savvy to work effectively with other executives to achieve key business and technology goals.EEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.Requirements:Graduate of a Registered Nursing program, Bachelors of Science in Nursing required Master's degree in Nursing, Health Administration, Business Administration, Nursing, or related advanced degree in health related field preferred Minimum of 3-5 years of clinical patient care experience in a relevant settingMinimum of 2 years of healthcare leadershipRN license in good standing in state of employment or a compact state , if applicableRegistered Nurse (RN) requiredBLS - American Heart AssociationAdditional certifications required in accordance with Registered Nurse certification requirements for the unit(s) the Clinical Director is responsible for.Work Type: Full Time

DescriptionSummary:The RN Supervisor is accountable for supervising the delivery of high-quality, cost-effective care to patients. Responsible in assisting the Director for analyzing, planning, implementing, evaluating, and communicating processes and programs which enhance, strengthen and integrate the services comprising the nursing department. Responsible for participation in the development and implementation of the service line strategic business plans; and for creating an environment, which continuously supports improvement of operational, financial, and clinical components.Assumes primary responsibility for effective supervision of nursing activities of assigned area(s). Assists management of financial and human resources to ensure services meet established quality and productivity standards. Provides feedback and assistance concerning customer satisfaction, staff development, and associate performance and satisfaction.The Supervisor is responsible for the daily operations of a Nursing department on a 24-hour basis. The Supervisor collaborates with other clinical and ancillary departments to meet organizational and department-specific Quality and Safety Measures, Community Values, Business Literacy, and Service Excellence goals. The RN Supervisor is accountable for supervising the delivery of high-quality, cost-effective care to patients. Responsible in assisting the Director for analyzing, planning, implementing, evaluating, and communicating processes and programs which enhance, strengthen and integrate the services comprising the nursing department. Responsible for participation in the development and implementation of the service line strategic business plans; and for creating an environment, which continuously supports improvement of operational, financial, and clinical components. Assumes primary responsibility for effective supervision of nursing activities of assigned area(s). Assists management of financial and human resources to ensure services meet established quality and productivity standards. Provides feedback and assistance concerning customer satisfaction, staff development, and associate performance and satisfaction. The Supervisor is responsible for the daily operations of a Nursing department on a 24-hour basis. The Supervisor collaborates with other clinical and ancillary departments to meet organizational and department-specific Quality and Safety Measures, Community Values, Business Literacy, and Service Excellence goals.The CHRISTUS Children’s Hospital, established in 1959, was the first children’s hospital in South-Central Texas. Located downtown, this 190-plus-bed hospital serves more than 70,000 children annually from San Antonio, South Texas and around the world. The hospital (in partnership with Baylor College of Medicine) is the only academic children’s hospital in San Antonio. Our highly specialized services meet the unique medical needs of children, from Pediatric and Neonatal Intensive Care to Children’s Emergency Services, the latest treatments for deformities of the spine including titanium rib implants and halo traction, a Heart Center, a specialized asthma program, a highly regarded Cancer and Blood Disorders Center, and growing maternal services to include consultation, delivery, and maternal fetal medicine.Responsibilities:• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.• Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families.• Ensuring consistent application of nursing services policies and standards throughout the organization.• Monitoring patient outcomes and quality and effectiveness of nursing care.• Overseeing the performance of teams; identifying and addressing staff training and development needs.Standard I. Human Resources Management • Evaluates and specifies the critical resources required to accomplish the team's objectives.• Initiates requests for required resources based on staff competency with patient acuity.• Allocates team resources responsibly and equitably within the scope of labor laws.• Discovers opportunities to improve resource utilization.• Implements changes in role consistent with scope of practice.• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.• Resolves conflicts in a wide variety of situations, such as workload or resource allocation, patient and family concerns, patient through-put and capacity needs, associate engagement challenges, etc.• Adjusts management and personal style to fit the needs of different people and different situations.• Explores motivational factors and tailor's motivational efforts to individual needs and situations for the department.• Conducts evaluations on personnel performance at the workplace and recommends improvement plans.• Coaches others on operating personnel management systems and their processes.• Manages day-to-day labor needs by maintaining optimum staffing levels.Standard II. Relationship Management and Influencing Behaviors• Applies principles of crisis management to identify issues that require immediate attention, handle situations as necessary, and manage conflict.• Mentors and coach's staff.• Encourages participation in professional organization.• Embraces principles of self-awareness.• Fosters a healthy work environment and encourages stress management.• Promotes Diversity and team dynamics and understands the components of cultural competence as they apply to the workforce.• Capitalizes on differences and maintains an environment of fairness to foster highly effective work groups.Standard III. Performance Improvement/Safe Practice/Quality Care/Regulations• Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues.• Provides direct service to internal or external customers and facilitates the resolution of customer problems, issues, or concerns.• Monitors and promotes workplace safety requirements resulting in positive patient outcomes.• Supports nursing research and quality improvement activities.• Provides evidence-based nursing care.• Promotes and communicates patient information effectively across the continuum of care.Standard IV. Leadership• Serves as a leader of patient care.• Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.• Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence.• Manages own behaviors during interactions, such as feedback giving, to shape workplace events.• Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity.Clinical Performance Improvement• Shares experiences with process performance improvements across multiple areas.• Recognizes recurring and difficult problems and explores new or innovative solutions.• Leverages technology to facilitate the sharing of clinical performance or outcomes data.• Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff.• Implements and supports improvement initiatives at the unit level.Clinical Policies and Standards• Monitors different types of clinical practice to ensure compliance with standards and their impact on the organization.• Informs others on advanced clinical standards and policies across medical specialties.• Collaborates with other functions in establishing and documenting joint standards.• Participates in the development of clinical policies and practices.Healthcare Policy and Ethics Compliance• Shares experiences with addressing diverse problems in healthcare policy compliance.• Demonstrates best practices for dealing with complex compliance or non-compliance situations.• Guides others in making correct decisions when faced with ethical dilemmas.• Supports and coaches on mechanisms that encourage attention to compliance issues, all clinical activities.Healthcare Regulatory Environment• Implements programs as needed to comply with diverse healthcare laws or regulations.• Monitors regulatory compliance of all healthcare practices in preparation for external audits to ensure no violations.Requirements:Bachelor of Science Degree in Nursing required for Magnet facilities, otherwise preferred.2 years of clinical patient care experience in a relevant setting.Previous Lead or Supervisor experience overseeing work of assigned units, preferred.Previous healthcare management experience preferred.BLS required.RN License in state of employment or compact. Work Schedule:VariesWork Type:Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

We're looking for an experienced leader to join us in continuing to build our services in a fast-paced environment. If you are team-oriented, a visionary, and excited to usher in the new era of technology and services, this is the place for you!Title: IT Service Delivery Manager Location: San Antonio, TX (Onsite full time)Duration: Open ended/ No end date Shift: -M-F 8 AM-5 PM CentralJob Duties -• Ensure the effective delivery of solution-based services, which are assigned to them:• Performs Business Management role for specific engagement• Manages client's expectations• Regularly participates and assist in the preparation for formal Quality review meeting with client (monthly)• Provides information relevant to - Continuous / Quality Improvement milestones, obtains acceptance of adjustments, with client and Delivery Director• Manages service projects and implementations as requested• Performs standard timesheet review and processing• Identify and escalate to the Delivery Director, future business opportunities, within existing engagements• Discusses key issues and provides mentorship and coaching to engagement team to resolve both engagement specific and professional issues• Full understanding of all Service Level Agreement/Objectives defined within the SOW, resolves issues if found, and escalates priority issues• Reviews significant deliverable, which are linked to contractual liabilities and/or likely to have an impact on client perceptions, or services• Responsible for keeping costs within outlined budget, identify areas for greater efficiencies• Responsible for managing non billable OT and Cost of Service Desk. Required frequency may vary weekly, monthly, quarterly, etc. Identify any report any influx of possible decrease or increase in cost or revenue.• Evaluate departmental procedures with regards to customer service and productivity issues• Take appropriate action to identify deficiencies and make recommendations for improvement so that department standards and objectives are achieved. Ensure that these initiatives are carried out by all staff• Develop and utilize reports to identify, develop, and implement standard processes and procedures to ensure world-class customer service is delivered• Utilization of appropriate interpersonal styles and methods in guiding staff members toward the appropriate engagement goals and objectives.• Counsel employees on company policy and procedures and take corrective actions, including imposing discipline when appropriate• Conduct new employee site orientation and participate in ongoing training of employees.• Interview, evaluate and make employment recommendations on the hiring of site employees as per company guidelines.• Recommend final decisions regarding discipline and termination of all engagement staff assigned• Escalates personnel conflicts to HR and Delivery Director• Other duties as assignedJob Requirements • BS/BA degree• 5+ years of previous Help Desk/Service Desk management• ITIL or Six Sigma Experience/Certifications• HDI Best Practices

DescriptionSummary:This position is responsible for the operations of the Cardiac Cath Lab, with a primary focus on facilitating operations and clinical excellence. Responsible for service line growth, physician alignment, clinical standardization, patient satisfaction, clinical efficiencies and stewardship, and supportive of regional and facility-specific strategy. Develops and maintains an evidence based, family-oriented care delivery model across the continuum of the patient care experience. Manages care by maintaining effective lines of communication with all stakeholders. In addition, the Manager is responsible for excellent communication across the team that consists of Associates and medical staff and ensures that the services provided are responsive to the patients' needs and integral to the achievement of the CHRISTUS Health mission and vision. The Manager will also analyze, plan, implement, evaluate and communicate processes and programs which enhance, strengthen and integrate the services.CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Requirements:HS Diploma required Graduate of an AMA approved School of Radiological Sciences or other accepted and approved equivalent is preferred. A minimum ten (10) years of recent clinical experience in Cardiac Cath Lab environment is required.A minimum seven (7) years recent Cardiac Services administration/management experience is required. A strong clinical background is preferred.BLS certification is required.ACLS certification is required within 90 days of employment.Texas Department Of Health (CMRT TDH) licensure is preferred.American Registry of Radiologic Technologists (ARRT) registration or Registry eligible is preferred.Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

The Sales Enablement Director is responsible for improving the productivity and engagement of Vericast sales associates and leaders by effectively developing and implementing robust sales training and enablement programs. This role will identify and execute key training needs based on role requirements, capabilities skill gap analyses and business objectives. With a focus on the highest quality of development and design of curriculum, the Director will participate in the conceptualization, development, implementation, and measurement of sales learning curriculum.KEY DUTIES/RESPONSIBILITIESWork with senior leaders to identify selling skill gaps and develop the appropriate training material to meet the needs of the associates and address our gaps.Participate in the creation of a robust 'Sales Learning and Development" Program, including design and implementation of a robust number of developmental experiences including formal training, experiential learning, workshops, targeted coaching, field activities, etc.Select the most appropriate training strategies for teams and individuals, by leveraging a variety of learning platforms (eLearning, instructor-led training, group workshops, etc.)Assist in prioritizing departmental efforts and resources towards development, education, operations, and coaching activities that are critical to the Sales Department's goals and strategic priorities.Create overall course map or activity path to identify the appropriate developmental track for associates and leaders based on a variety of factors including level, tenure with company, current knowledge and skill level, and future career path.Oversee the effective delivery of learning and development programs for the sales teams which includes managing the scheduling and logistics.Participate in the creation of structured methods to assess the quality and impact of the learning and development programs and processes using best practice methods and tools, including measuring participant reaction, degree of learning, subsequent behavioral change, impact on key outcomes, and/or ROI analysis.Development and execution of sales enablement initiatives.EDUCATIONBachelor's Degree (Required)In lieu of the above education requirements, a combination of experience and education will be considered.EXPERIENCE3 - 5 years 3+ years experience in a sales enablement role or sales training position (Required)3 - 5 years 3+ years creating sales specific training and development programs. Instructional design experience desired. (Required)Experience managing the planning, scheduling and logistics of a large sales enablement programs (preferred)Experience as a seller or sales leader (preferred)Experience collaborating, consulting, advising and planning as it relates to improving employee productivity/knowledge base/skills.KNOWLEDGE/SKILLS/ABILITIESAbility to conduct a thorough department-wide needs assessment to determine key development need areas and determine appropriate training and development solutionsAbility to design appropriate developmental solutions for individuals and teams based on results on needs assessmentsAbility to learn the business and the individual roles within Sales to ensure the appropriate training solutions are identified, created and successfully implementedAbility to manage multiple projects, initiatives and timelines simultaneously to meet strategic business solutionsAbility to meet continuously changing priorities and challengesCapability to work collaboratively in a matrixed environment across other departmentsDemonstrated analytical skills and comfort with data, metrics and statistical methodsExcellent communication skills (written, verbal)Interact professionally with various levels of associates, across business units and outside representativesPassion to support a sales organizationStrong training facilitation skillsThorough understanding of instructional design and training deliveryEQUIPMENT/SOFTWARE UTILIZEDWorking knowledge of Microsoft office.COMMUNICATION AND CONTACTSCommunication with clients and internal co-workers - all levels of management, business leadership, , suppliers and other internal/external entities as requiredDECISION MAKINGAbility to make recommendations and bring out-of-box recommendations and solutionsRequires broad conceptual judgment and ability to deal with complex factorsOTHERPerform additional responsibilities as needed. Ability to travel as needed.Salary: $120,000 - $130,000\n\nVericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!At Vericast, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community.As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at [email protected] . EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf #LI-TT1\n#LI-REMOTE