We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Delivery Manager Salary in San Antonio, TX

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Delivery Helper
Glazer's Beer and Beverage, San Antonio
OverviewThe Delivery Helper assists delivery drivers with assigned route delivery functions.Duties and ResponsibilitiesDeliver products as invoiced to specified licensedretailersCheck-in invoiced orders with customers in a friendly, courteousmannerCollect and return all payments asrequiredAccount for all invoices of merchandise delivered and merchandisereturnedCollect empty boxes to be used for redelivery, asneededEnsure delivery logs are completed asrequiredEnsure check-in procedures are followeddailyAttend monthly safetymeetingsTake only safety courses and other classes asneededReport all moving violations tomanagementDrive equipment in a professional and safe manner, as needed within licensingrequirementsPerform otherjob-relatedduties asassignedMinimum QualificationsHigh School diploma or equivalency; or an equivalent combination of education andexperienceThree (3) months of experience in a warehousingenvironmentMust be able to lift 40-50 lbs. for an extended period of time.This does not reflect the full extent of the physical requirements. For further detail please visit SharePoint site under HR resources for a detailed look at the physical requirementsPreferred QualificationsAbility to obtain Class A or B Commercial Driver’sLicenseAbility to navigate the assigned driving area in an efficientmannerCustomer service oriented, friendly, helpful, and have a professionaldisposition“Glazer’s Beer and Beverage provides equal employment opportunities toapplicants and employees without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, protected veteran status, or disability.”http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.Please note that job application deadlines will vary by position. The ability to enter and submit an application in Ultipro will not guarantee that the position is still open and that your application will be reviewed and considered. If you have questions regarding a specific job application deadline, please [email protected](for internal candidates – contact the hiring manager).
Procurement Manager
CarbonFree, San Antonio
Company: CarbonFreePosition: Procurement ManagerLocation: San Antonio, TX (On-Site)We only have one planet to protect, and here at CarbonFree, we are ready to roll up our sleeves and be part of the solution to carbon emissions. Operating since 2016, SkyMine is the world's first and largest industrial-scale carbon mineralization facility. Our SkyMine plant can capture up to 50,000 metric tons of CO2 per year from cement flue gas, transforming it into sodium bicarbonate. CarbonFree is at the forefront of technological innovation, and we expect to be a leader in carbon capture, utilization, and storage, empowering industrial manufacturing plants to reduce their CO2 emissions while we manufacture the greenest chemical products in the world.Position Overview: CarbonFree in San Antonio is dedicated to supporting environmental sustainability. We are seeking a dynamic Procurement Manager to join our team and contribute to our mission. This role will report directly to our Director of Procurement.Responsibilities:Sourcing and Contract Management:Oversee the sourcing of goods and services for plant operations.Manage procurement plan and pricing strategy to align with operational budgets.Prepare and review RFQs, negotiate with suppliers, and ensure compliance with requirements.Maintain and enhance supplier relationships.Team Management and Collaboration:Lead and manage the Procurement Team.Collaborate closely with the operations team to ensure seamless procurement processes.Work with department heads to establish new part numbers, reorder points, and commodity levels.Order Management and Expediting:Manage the process of ordering goods, services, supplies, equipment, and raw materials.Monitor open orders and expedite as necessary to meet operational needs.Facilitate resolution of commercial, quality, and technical issues related to sourced goods.Performance Monitoring and Optimization:Monitor and manage procurement KPIs.Implement and manage stocking programs such as VMI and consignment.Assist in developing capital project budgets and provide commercial support.Qualifications:Bachelor's degree in supply chain, business, or technical field, or equivalent education and experience.5-10 years of experience as a Procurement Manager, including team leadership.Proficiency in SAP or other MRP systems.Working knowledge of international shipments, brokerage, and customs clearance.Proficient in Microsoft Office Suite or related software.Strong negotiation skills and strategic thinking abilities.Excellent organizational, verbal, and written communication skills.Self-starting with exceptional attention to detail.Ability to thrive in a fast-paced environment with a focus on on-time delivery.Physical Requirements:Prolonged periods of sitting at a desk and working on a computer.Must be able to lift 15 pounds.If you are a strategic thinker with a passion for sustainability and the skills to drive effective procurement processes, we want to hear from you. Join us in making a difference at CarbonFree!
Delivery Driver
CAVA, San Antonio
Company Profile:At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.We foster a culture built on five core values: Generosity First: We lead with kindness. Our best work happens when we act in service of others.Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.Passion for Positivity: We greet each day with warmth and possibility.Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.Delivery Driver:As our CAVA Catering Delivery Driver, you will constantly be in motion delivering mind-blowing meals to our guests. In addition to ensuring the successful execution of all catering orders, you will serve as a brand ambassador ensuring that every interaction with our guests and teammates is one that is friendly, warm and generous. What You'll Do:Deliver friendly, prompt and first-in-class customer serviceSuccessfully run all aspects of the Curbside, Take-Away and Delivery activities to maintain productivityDeliver meals in various weather conditions within a designated radius of the RestaurantVerify order accuracy with customers to ensure customer satisfactionObserve and maintain all food safety, sanitation, and quality proceduresAdhere to safety and sanitation procedures and all CAVA standardsRestock stations and keep them clean and organizedAbide by policies and procedures that support the service mindsetManage timeline expectations within and across teams, deliver on our responsibilities accordinglyEarn the trust of Team Members and Managers by consistently embracing CAVA's valuesShow discipline in bringing consistent performance, communication, and attitude to the job every dayActively contribute to your department in order to complete tasks and meet company goalsRecognize the emotional stake each Team Member has in personal and organizational success of this businessThe Competencies you'll exhibit:Executes with a Service MindsetUnderstands the guest is the root of all processes and decisions that are made at CAVAAbides by policies and procedures that support a service mindsetTreats all guests according to CAVA values and works to make guests feel our generosity first, alwaysTreats all internal and external stakeholders; communicates with respect and kindnessExecutes for ResultsStructures and achieves goals in collaboration with cross-functional teamsTakes initiative on designated responsibilities without needing reminders from managersManages timeline expectations within and across teams, delivers on our responsibilities accordinglyProvides timely updates and support to colleaguesEmbraces Cultivating DiversityEmbraces CAVA's view of diversity as a crucial element of the organization and not just a buzzwordEarns the trust of their Team Members and Managers by consistently embracing CAVA's valuesIntervenes and reports instances where guests or Team Members aren't being treated equitablyExudes Self Awareness and DisciplineDedicates themselves to celebrating the success of the team over personal achievementsTakes constructive feedback in stride as a part of their developmental processRecognizes all team members across the organization are working toward common goalsActively contributes to their department in order to complete tasks and meet company goalsPlays for the TeamDedicates themselves to celebrating the success of the team over personal achievementsTakes constructive feedback in stride as a part of their developmental processRecognizes all Team Members across the organization are working toward common goalsActively contributes to their group in order to complete tasks and meet company goalsExecutes with Innovation and GrowthEvaluates new opportunities for calculated risk-taking to increase the functionality of our role and teamAdapts to new processes and directives; communicates these changes efficiently and effectivelyAdapts to support the needs of the team in roles that may not fall under primary job descriptionExecutes with Emotional ResilienceRecognizes the emotional stake each Team Member has in the personal and organizational success of the businessPossesses the emotional intelligence to treat guests and Team Members in accordance with our values, even in situations when emotionally taxed themselvesPossesses the emotional resilience to bounce back from possible mistreatment by guests or Team Members without losing their coolThe Qualifications:Must have a valid and current Driver's License with an acceptable driving recordAbility to understand and operate GPS technology and other relevant applicationsExperience in a customer service, delivery service or Restaurant experience is desiredAbility to cross train across the restaurant to ensure rapid growth100% Travel Required & may lift up to 50 poundsPhysical Requirements:Ability to maintain stationary position to be able to operate a computer and other office equipmentMust be able to identify, analyze and assess detailsFor certain positions, must be able to occasionally move or transport items up to 50 poundsAbility to communicate with others and exchange information accurately and effectivelyConstantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicableAbility to work in a constant state of alertness and in a safe manner What we offer:Competitive salary, plus bonus and long-term incentives*Early Wage Access!Unlimited PTO, paid parental leave, plus paid opportunities to give back to the communityHealth, Dental, Vision, Telemedicine, Pet Insurance plus more!401k enrollment with CAVA contributionCompany-paid STD, LTD, Life and AD&D coverage for salaried positions*Free CAVA foodCasual work environmentThe opportunity to be on the ground floor of a rapidly growing brand*Indicates qualifying eligible positions onlyCAVA - Joining "A culture, not a concept"As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
Manager, Software Engineering ( Remote ) - Salesforce
AssistRx, San Antonio
A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist?, AssistRx's flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand - accuracy, adherence and, most importantly, access and speed to therapy.Requirements Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers Experience with short release cycles, feature toggle implementations, and continuous integration Experience with a microservice architecture and platform-based development Reponsible for development process improvement and removing impediments Contributes to development tasks such as coding and feature verifications to assist teams with release commitments Coaching and mentoring leads through technical and nontechnical challengesBachelor's degree in Computer Science, Business Information Systems or related field or equivalent work experience is required6+ years experience in software developmentLeading a teamExperience(s) as a technical or team lead or equivalent experienceWorking knowledge of unit testing, user stories or use cases, design patterns or equivalent experience, and object oriented software designDesire to be a team player and work in a fast-paced environmentAdvanced knowledge of Salesforce.com CRM platformExperience with developing using Apex, Flows, Lightning components, and integrations with third parties (internal and external) using platform eventsProven advocate for best practices in software design and developmentSalesforce certification(s) a plus!BenefitsSupportive, progressive, fast-paced environmentCompetitive pay structureMatching 401(k) with immediate vestingMedical, dental, vision, life, & short-term disability insuranceAssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Care Manager - Case Management - PRN
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:The Care Manager (CM) PRN works in collaboration with the patient/family, physicians, and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating, and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating the efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies, and procedures, and continually assures regulatory compliance.The CHRISTUS Children’s Hospital, established in 1959, was the first children’s hospital in South-Central Texas. Located downtown, this 190-plus-bed hospital serves more than 70,000 children annually from San Antonio, South Texas and around the world. The hospital (in partnership with Baylor College of Medicine) is the only academic children’s hospital in San Antonio. Our highly specialized services meet the unique medical needs of children, from Pediatric and Neonatal Intensive Care to Children’s Emergency Services, the latest treatments for deformities of the spine including titanium rib implants and halo traction, a Heart Center, a specialized asthma program, a highly regarded Cancer and Blood Disorders Center, and growing maternal services to include consultation, delivery, and maternal fetal medicine.Responsibilities:• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.• Interviews patients/families to obtain information about social, emotional, and financial factors which may impact health status both prior to, and after, discharge and assess the patient’s current formal and informal support system as well as available benefits and resources.• Works with the CMII or CMIII to develop and monitor the patient’s plan of care to ensure effectiveness and appropriateness of services.• Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner.• Serves as resource, provides support, and acts as an advocate on behalf of the patient related to treatment decisions and end of life issues.• Closely monitors patient length of stay and communicates/collaborates with appropriate interdisciplinary team members to remove barriers and expedite discharge.• Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner.• Works to resolve identified delays to discharge.• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.• Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: • Acute Rehabilitation Placement • Nursing Home or Skilled Nursing placement • Psychiatric or Substance Abuse placement • New Dialysis • Child/Adult/Domestic Abuse • Home Health/Hospice Referrals • Legal issues (adoptions, guardianship) • Assistance with Advance Directives • Community Resource needs • Financial Issues/Funding options • DME Referrals and Coordination • Social Determinants of Health • Ensures appropriate communication and updates are provided to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.• Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population.• Provides information and support to patients and families, helping them access needed resources within the medical center and community.• Ensures and maintains plan consensus from patient/family, physician, and payor.• Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources.• Actively participates in Multidisciplinary/Patient Care Progression Rounds.• Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director.• Documents in the medical record per regulatory and department guidelines.• Assumes responsibility for professional growth and development.• Must have excellent verbal and written communication and ability to interact with diverse populations.• Must have critical and analytical thinking skills.• Must have demonstrated clinical competency.• Must have ability to Multitask and to function in a stressful and fast paced environment.• Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement.• Must have understanding of pre-acute and post-acute levels of care and community resources.• Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families.• Must have understanding of internal and external resources and knowledge of available community resources.• Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment.Requirements:One of the following education is required:Certificate, Associate, or bachelor’s degree in nursingBachelor’s or Master’s degree in Social WorkExperience in the clinical or acute care setting preferred.LVN/LPN, RN, LBSW, LMSW, or LCSW in the state of employment is required.BLS preferred.Work Schedule:PRNWork Type:Per Diem As NeededEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Manager Registered Nurse - Pedi Administrative
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:Assumes primary responsibility for effective implementation of nursing and business operations for CSR Emergency Room (Bitters/Banders). The nurse manager affects departmental outcomes through interpretation, implementation, and evaluation of hospital and departmental outcomes philosophy, policies, and procedures. Facilitates intra and interdepartmental communication and collaboration to promote excellence in patient care and enhance patient outcomes. Effectively manages utilization of staff and material resources so that the most therapeutically effective patient care is provided in a cost effective manner. Promotes the professional development of patient care and administrative support staff assigned to the clinic.The CHRISTUS Children’s Hospital, established in 1959, was the first children’s hospital in South-Central Texas. Located downtown, this 190-plus-bed hospital serves more than 70,000 children annually from San Antonio, South Texas and around the world. The hospital (in partnership with Baylor College of Medicine) is the only academic children’s hospital in San Antonio. Our highly specialized services meet the unique medical needs of children, from Pediatric and Neonatal Intensive Care to Children’s Emergency Services, the latest treatments for deformities of the spine including titanium rib implants and halo traction, a Heart Center, a specialized asthma program, a highly regarded Cancer and Blood Disorders Center, and growing maternal services to include consultation, delivery, and maternal fetal medicine.Requirements:Bachelors degree required. Graduate of an accredited school of nursing is required.5 years clinical nursing experience required 5 years of ambulatory services preferredCurrent RN Licensure to practice nursing in the state of Texas CPR Certification (AHA)Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Delivery Supervisor
Glazer's Beer and Beverage, San Antonio
Duties and ResponsibilitiesWork with Driver helpers on a predetermined plan, agreed upon with direct supervisor, a minimum of one full day per week in the field, training and assisting Delivery Department on Glazer’s delivery policies.Support Transportation Manager with these key duties:Personal involvement in resolving discrepancies issued to Delivery personnel by the Cashier Department, andfollow upon all complaints relating to delivery personnelConduct monthly safety training meetingsConduct performance evaluations for all members of the Trans. DepartmentEnsures that fleet related issues are reported to Operations Manager and Mechanic for corrective action takenEnsure that DOT files and MEDICAL CARDS are current for all Drivers with a CDL licenseEnsure that all Trans Drivers are logged ontoRoadneteach morningSchedules all Vacation Requests and tracks all time off requestsProcesses all uniform orders for all department personnel as neededProcesses all payroll documents as needed to ensure proper payment to employeesPerforms other duties as assignedMinimum QualificationsHigh School diploma or equivalency; or an equivalent combination of education and experience3 Years in Delivery Driver positionMust be 21 years of ageCDL preferredPreferred QualificationsStrong communication skills - verbal, written, andpresentationProficiency in Microsoft - Word, Excel, OutlookStrongleadership and management skillsKnowledge ofRoadnetpreferredPhysical RequirementsMust be able to drive a delivery vehicle up to 10 hours at a time.Must be able to lift between 40-50 lbsThis does not reflect the full extent of the physical requirements. For further detail please visit SharePoint site under HR resources for a detailed look at the physical requirements“Glazer’s Beer and Beverage provides equal employment opportunities toapplicants and employees without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, protected veteran status, or disability.”http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.Please note that job application deadlines will vary by position. The ability to enter and submit an application in Ultipro will not guarantee that the position is still open and that your application will be reviewed and considered. If you have questions regarding a specific job application deadline, please [email protected](for internal candidates – contact the hiring manager).
Branch Manager
Dean Foods, San Antonio
Job TitleBranch ManagerLocationSan Antonio, TexasDescriptionGENERAL PURPOSEManage the daily transportation operations of a location and/or distribution center. Interact with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions. Conduct necessary audits to ensure federal and state regulatory compliance as well as DFA programs and policies. Develop and promote safety, customer service, and operational excellence.JOB DUTIES AND RESPONSIBILITIES· Manage transportation and/or distribution operations activities in compliance with company and regulatory rules and regulations, including operational efficiency, safety, and a professional and organized atmosphere· Monitor daily operations to make necessary adjustments while effectively communicating with members or customers, drivers, dispatch, and/or other DFA transportation or distribution locations· Monitor and control costs for labor, supplies, and maintenance; approve expense reports and department expenditures within established guidelines· Analyze and document business processes and problems; develop solutions and procedures to improve the operating quality and efficiency with the department and with other operating facilities· Establish positive working relationships with members or customers to ensure optimal service· Hold supervisors and drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; handle escalated customer inquiries/concerns or internal issues· Assist in environmental, safety, and transportation compliance and reporting for assigned location; direct staff in the preparation and distribution of operational reports (KPI’s)· Inspect and schedule fleet maintenance to ensure preventative maintenance/repairs are done in a timely and efficient manner; ensure equipment is maintained and cared for properly· Interview and hire new employees and identify training needs to continually develop and improve the workforce in conjunction with human resources· Function as a resource and coach to transportation supervisors. Support employees to reach performance expectations through training and coaching. Establish and communicate department goals.· Work with leadership and/or human resources on investigations and corrective actions in response to injuries, accidents, audits, or employee concerns.· The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as requiredRequirementsEDUCATION AND EXPERIENCE· High School Diploma or equivalent· Undergraduate degree preferred· 5 to 8 years of distribution, logistics, and/or transportation experience, including team leadership or supervisory experience· Certification and/or Licenseo Class A commercial driver’s license in state of residence as requiredo Have or able to obtain tanker endorsement, as required, and within 30 days of employment, as requiredo Have or able to obtain doubles or triples endorsement as requiredo Have or able to obtain state issued milk sampler/hauler license as requiredo Have current medical card as requiredo May be required to obtain and maintain other certifications and/or licenses for continued employmentKNOWLEDGE, SKILLS, AND ABILITIES· Solid knowledge of dairy industry production practices, processes, regulations, and equipment· Solid knowledge of distribution and transportation practices· Strong understanding of DOT transportation regulations related to lawful operation· Solid understanding of industry, safety, quality, etc., policies (PMO, OSHA, SQF, GMP)· Knowledge of geographic area (pick-up and delivery area)· Knowledge of principles and practices of supervision, training, and personnel management· Skill in leadership, coaching, and team building· Able to use company computer applications, such as Microsoft Word and Excel, routing software, telematics and handhelds· Able to communicate clearly and effectively, both verbally and in writing· Able to adapt and manage to change effectively· Able to determine direction though ambiguous situations· Able to consider impact of actions and decisions on employees, coworkers, and customers· Able to multi-task and problem solve· Able to handle challenging or conflict situations with tact and professionalism· Able to organize time, energy, and activities effectively to achieve goals (i.e., organizational skills)· Able to interact positively and work effectively with others (interpersonal skills)· Able to demonstrate strong initiative and follow through on day-to-day responsibilities· Able to prioritize and meet deadlines· Must be able to read, write and speak EnglishAn Equal Opportunity EmployerPay RangeCompetitive
Department Manager
H&M, San Antonio
Job DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.This position reports to the Store Manager and has the following direct reports: Department Supervisor, Sales Advisor.Your Day to Day*Sales and ProfitRegularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful executionTogether with the store management team, secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial HandbookEnsure H&M Customer Service standards are always delivered through active coaching and leading by exampleActively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves, and price changeActively prevent loss and ensure the department follows appropriate safety and security guidelinesGive input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscapePeople and TeamsManage the recruitment, training, development, and succession planning team in line with H&M best practicesEvaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and follow-ups and take actions to improve performance and develop the teamDeliver clear communication to Store team on business performance, company culture, and training focuses through daily Behind The Seams meetings and participating in weekly Leadership MeetingsEnsure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all timesCarry out supervisory responsibilities in accordance with H&M policies and applicable laws including time-off requests, pay, conducting terminations & corrective actions, and making employment decisionsAbility to maintain overall store responsibility in absence of a Store ManagerStrengthen our Company Culture by promoting feedback in our daily work and coach your team to do the sameQualificationsWho You AreInclusive, positive, creative, and willing to learn on the job!Passionate for customer service and helping people find their styleA multi-tasker who enjoys working in a fast-paced environment with an eye for detail1-2+ years of transferrable experience welcomeYou have the ability to lift in excess of 20 poundsAbility to coach and counsel staff on management and progressive discipline techniquesAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolOpen availability including evenings and weekendsBasic computer skills such as browser navigation, software interaction, and data entry are neededMay be required to travel to support other stores and for trainingAdditional InformationAll your information will be kept confidential according to EEO guidelines.
Information Technology Service Desk Manager
Randstad Digital Americas, San Antonio
We're looking for an experienced leader to join us in continuing to build our services in a fast-paced environment. If you are team-oriented, a visionary, and excited to usher in the new era of technology and services, this is the place for you!Title: IT Service Delivery Manager Location: San Antonio, TX (Onsite full time)Duration: Open ended/ No end date Shift: -M-F 8 AM-5 PM CentralJob Duties -• Ensure the effective delivery of solution-based services, which are assigned to them:• Performs Business Management role for specific engagement• Manages client's expectations• Regularly participates and assist in the preparation for formal Quality review meeting with client (monthly)• Provides information relevant to - Continuous / Quality Improvement milestones, obtains acceptance of adjustments, with client and Delivery Director• Manages service projects and implementations as requested• Performs standard timesheet review and processing• Identify and escalate to the Delivery Director, future business opportunities, within existing engagements• Discusses key issues and provides mentorship and coaching to engagement team to resolve both engagement specific and professional issues• Full understanding of all Service Level Agreement/Objectives defined within the SOW, resolves issues if found, and escalates priority issues• Reviews significant deliverable, which are linked to contractual liabilities and/or likely to have an impact on client perceptions, or services• Responsible for keeping costs within outlined budget, identify areas for greater efficiencies• Responsible for managing non billable OT and Cost of Service Desk. Required frequency may vary weekly, monthly, quarterly, etc. Identify any report any influx of possible decrease or increase in cost or revenue.• Evaluate departmental procedures with regards to customer service and productivity issues• Take appropriate action to identify deficiencies and make recommendations for improvement so that department standards and objectives are achieved. Ensure that these initiatives are carried out by all staff• Develop and utilize reports to identify, develop, and implement standard processes and procedures to ensure world-class customer service is delivered• Utilization of appropriate interpersonal styles and methods in guiding staff members toward the appropriate engagement goals and objectives.• Counsel employees on company policy and procedures and take corrective actions, including imposing discipline when appropriate• Conduct new employee site orientation and participate in ongoing training of employees.• Interview, evaluate and make employment recommendations on the hiring of site employees as per company guidelines.• Recommend final decisions regarding discipline and termination of all engagement staff assigned• Escalates personnel conflicts to HR and Delivery Director• Other duties as assignedJob Requirements • BS/BA degree• 5+ years of previous Help Desk/Service Desk management• ITIL or Six Sigma Experience/Certifications• HDI Best Practices