Quantitative Analyst Salary in Redwood City, CA

Senior Analyst, Business AnalyticsJob LocationsUS-CA-Redwood CityReq No.2020-6527CategoryBusiness AnalyticsTypeRegular Full-TimeSummary of Major ResponsibilitiesThe Senior Analyst, Operational Analytics is a cross-functional internal consultant to the business that will work across several business units, with a primary internal customer group, but will also support other functions, as needed.  This role is responsible for completing a wide range of quantitative and qualitative analyses to help inform company strategy and run the business more effectively.  Essential Duties and ResponsibilitiesSupport multiple business units and supporting functions in making key strategic decisions.Liaise cross-functionally beyond primary internal customer group; including, but not limited to, finance, HR, business development, sales, marketing, IT, and R&D.Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives.Build and maintain analysis, models, or dashboards to support forecasting, capacity planning, economic optimization, process optimization, and performance management processes.Analyze company data to identify trends, issues, and opportunities for improvement.Evaluate the economic and/or operational impact of new products and/or strategies.Effectively compile and communicate findings to leadership or stakeholders verbally, visually, and in writing.Perform ad hoc reporting and analysis, as needed.Strong analytical skills, business intuition, and ability to build consensus across functions.Excellent interpersonal and communication skills; ability to operate in a matrixed cross-cultural and cross-functional environment. Adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances.Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day.Ability to travel 10% of working time away from work location, may include overnight/weekend travel.QualificationsMinimum QualificationsBachelor’s degree in Business Administration, Math, Science, Engineering, Finance, or related field.5+ years of relevant business experience.3+ years of direct business analytics experience.Proficient in Microsoft Office, especially Excel and PowerPoint.Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship.Preferred QualificationsMBA degree.Management Consulting Experience.Experience with data analytics software, such as Tableau.Experience writing SQL queries.Experience with laboratory, healthcare, or medical device industries.Working understanding of database design.Working understanding of statistical methods for data analysis.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

Immediately hiring for a Sr Manager of Medical Imaging Services & Customer SuccessPosition type: Full-time Perm Role Location: Redwood City, CAAs a Sr Manager of Medical Imaging Services & Customer Success you will: Someone who has been in the field integrating imaging into the hospital systems... change management In this role you will get to: Manage installation and infosec review process and questionnaires for new customers and track any remediation activities to closure. Perform quarterly access reviews of all customer, service, and administrative accounts and document any actions taken. Ensure that account access is limited to the minimum access required per account type. Routinely review SOC2 policies and other security requirements and ensure that compliance is maintained per the prescribed time intervals for each requirement. Manage account creation, configuration, and maintenance. Supervise production service and manage service provider vendors. Work with third party CT transfer service and QCT analysis providers to maintain the system and troubleshoot and resolve any issues that may arise. Maintain a support ticketing system and ensure all tickets are responded to and closed in a timely manner. Accurately document issue, troubleshooting steps, action plans, resolution and any follow-up in internal ticketing system. Promote customer satisfaction through the timely response to customer calls and providing clear and effective communications with internal and external customers. Support end users and Commercial team on a day-to-day basis answering questions as necessary, responding to help-desk tickets related to scan acquisition, scan uploading, and all aspects of the workflow including technical support related to the quantitative CT reports. Report on ticketing trends and identify issues that need to be resolved. Responsible for the functional management of support personnel. Recruit, hire, supervise, and train additional support personnel. Obtain a working knowledge of the system and provide technical support for customers and employees as required. Ensure CRM data updates are functional and escalate tickets to development team. Collaborate with R&D and Marketing to provide input towards new product development. Communicate with staff, vendors, and consultants to effectively complete required responsibilities. Maintain regular communication with direct manager, internal team members, and commercial team members for any customer matters requiring attention including escalating any trending customer and/or service issues to the appropriate team members. Self-management of schedule and work priorities to ensure that urgent customer requirements are addressed appropriately, and customer satisfaction is optimized. Assist Marketing in developing and analyzing metrics related to usage. Requirements: Minimum Associate Degree required. Bachelor's Degree preferred Minimum of one year experience with SOC2 and/or ISO 27001 compliance and hospital information security review process. Minimum 5 years of experience in technical support or customer service role. Previous experience in large medical device field support or customer service strongly preferred. Minimum of one year people management experience. Credentialing from the American Registry of Radiologic Technologists (ARRT) in Computed Tomography or the American Board of Imaging Informatics (ABII) a plus Experience with CT scan analysis including DICOM format, scan acquisition parameters, DICOM viewer software, and PACS file sharing a strong plus. Ability to communicate complex information to a wide range of audiences including customers, marketing and sales team members, service providers, and engineering team. Strong troubleshooting skills. Ability to learn new software platforms quickly as required to perform job duties Ability to discuss key CT technical topics i.e. artifacts, radiation dose, iterative reconstruction across multiple scanner platforms a strong plus. Excellent oral and written communication skills. Fluent with Microsoft Office Suite; Word, Excel, and PowerPoint. Ability to work in a cross functional environment with team members with various skills Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Preeti Sehgal [email protected] RANGE AND BENEFITS: Pay Range*: $130,000 - $190,000 annual base salary dependent upon experience *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Medical, Dental, Vision and 401k Employee Assistance Program, FSA and Dependent Care Benefits Tuition Reimbursement Commuter Program Equity Program Employee Referral BonusABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.