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Contact Manager Salary in Palo Alto, CA

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Description Innovation Director & Chief of Staff, Corporate Enterprise - Legal/Digital Location: Palo Alto, CA, Chicago, IL, Atlanta, GA, Indianapolis, IN, or Boston, MA. Elevance Health supports a hybrid workplace model (virtual and office) with PulsePoint sites used for collaboration, community, and connection, with the minimum in-office commitment being 2-3 days in the office per week. The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. The Innovation Director & Chief of Staff, Digital and Corporate Enterprise Legal will be responsible for driving innovation strategy at the intersection of healthcare, technology, and law. The incumbent will be responsible for supporting business growth, operational excellence, and cross-functional strategic alignment. 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Associate General Counsel Sr. - Information Security
Elevance Health, Palo Alto
Description Associate General Counsel Sr. - Information Security Preferred Location: Palo Alto, CA; Chicago, IL; Boston, MA; Atlanta, GA; New York, NY; or Indianapolis, IN. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. Elevance Health supports a hybrid workplace model (virtual and office) with PulsePoint sites used for collaboration, community, and connection, with the minimum in-office commitment being 1-2 days in an office per week. The Associate General Counsel Sr. is responsible for providing legal advice on enterprise-wide information security matters and will effectively assist and advise the office of the CISO on recommended courses of action and legal risk. How You Will Make an Impact: Primary duties may include, but are not limited to: Work closely with the CISO's office on Incident Response in managing and coordinating legal aspects of any cybersecurity incidents. 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Description Referral Specialist Lead Location: Within 50 miles of an Elevance pulse point in TN, IL, IN or CA Hours: Monday - Friday, an 8-hour shift between the hours of 7 am -8 pm CST . One weekend shift (Saturday and Sunday from 8 am - 12 pm CST ) is required. You will also be required to work up to two closing shifts per month from 1 pm - 9 pm CST . The Referral Specialist Lead is responsible for providing technical guidance to Referral Specialist Reps who handle correspondence and assist callers with issues concerning contract and benefit eligibility for precertification and prior authorization of inpatient and outpatient services. How you will make an impact: Motivates and encourages Referral Specialist Reps while providing technical guidance. Suggests methods to improve productivity. Understands specific workflow, processes, departmental priorities and guidelines. Monitors daily phone activities to exceed NMIS standards and improve customer service levels. Provides direction and guidance to less experienced team members. May assists manager with PTO scheduling and monitoring attendance. Handles escalated and unresolved calls from less experienced team members. Handles complex situations and ensures Referral Specialists Reps are directed to the appropriate resources to resolve issues. Keeps team members informed of any changes. Assists management by identifying areas of improvement and recommends solutions. Keeps manager informed of changes or problems. Keeps departmental manuals up-to-date. Knowledge of health plans, including familiarity with prior authorization and precertification process. Knowledge of contracts and strong knowledge of managed benefit programs. Minimum Requirements: Requires a minimum of 3+ years of experience in complex customer service or call center environment; or any combination of education and experience which would provide an equivalent background. 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Retail Sales Professional
Comcast, Palo Alto
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary$26.39+ Hourly (Salary is $18.70 Base + Targeted Commission)Who we are:* Great Places to Work has named Comcast NBCUniversal one of its '100 Best Companies to Work For'* For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn* Comcast is named a top 20 company on DiversityInc's 'Top 50' List At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.Job DescriptionWhat you will be doing:Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations.Providing outstanding customer service with all customer interactions.Helping customers interpret and clarify their account statements and pay their bills in the store.Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.Acting as brand ambassador to promote Comcast/Xfinity products.Providing expert-level understanding and passion around technology, especially around Comcast products and services.Maintaining detailed sales product knowledge, including competitive information.Contributing to a fun and competitive environment! We aim to connect our products and services to our customer's everyday lifestyles.If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we've got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you're made of!We are hiring immediately. Join Comcast and be a Part of Something Big.Compensation: Total Target Compensation (includes Base Pay plus Targeted Commission): $23.69 - $26.39 (annually: $49,280 to $54,896) Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Pay ranges are based on geography (or work location).What you will need to haveHigh School Diploma or equivalentGenerally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experienceAbility to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store.Regular, consistent, and punctual attendance.Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.Perks and benefitsComcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan - with up to 6% dollar-to-dollar matching....and much moreDisclaimerThis information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience2-5 YearsPDN-9bd37f7f-76d0-446e-8d83-a6543bce4d02
Nurse Reviewer I
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Description Nurse Reviewer I Location: Within 50 miles of a pulse point Shift : Sunday - Thursday and/or Tuesday - Saturday from 8:30 am - 5 pm CST The Nurse Reviewer I is responsible for conducting preauthorization, out of network and appropriateness of treatment reviews for diagnostic imaging services by utilizing appropriate policies, clinical and department guidelines. Collaborates with healthcare providers, and members to promote the most appropriate, highest quality and effective use of diagnostic imaging to ensure quality member outcomes, and to optimize member benefits. Works on reviews that are routine having limited or no previous medical review experience requiring guidance by more senior colleagues and/or management. Partners with more senior colleagues to complete non-routine reviews. Through work experience and mentoring learns to conduct medical necessity clinical screenings of preauthorization request to assess assessing the medical necessity of diagnostic imaging procedures, out of network services, and appropriateness of treatment. How you will make an impact: Conducts initial medical necessity clinical screening and determines if initial clinical information presented meets medical necessity criteria or requires additional medical necessity review. Conducts initial medical necessity review of exception preauthorization requests for services requested outside of the client health plan network. Notifies ordering physician or rendering service provider office of the preauthorization determination decision. Follows-up to obtain additional clinical information. Ensures proper documentation, provider communication, and telephone service per department standards and performance metrics. Minimum Requirements: Requires AS in nursing and minimum of 3 years of clinical nursing experience in an ambulatory or hospital setting or minimum of 1 year of prior utilization management, medical management and/or quality management, and/or call center experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities, and Experiences: Familiarity with Utilization Management Guidelines, ICD-9 and CPT-4 coding, and managed health care including HMO, PO and POS plans strongly preferred. BA/BS degree preferred. Previous utilization and/or quality management and/or call center experience preferred. Previous experience working with DMEPOS preferred. The ability to multi-task and toggle between multiple screens while on a call is preferred. ** For candidates working in person or remotely in the below locations, the salary* range for this specific position is $30.74 to $55.32 Locations : California; Nevada; Washington State In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.
Program Coordinator II
YWCA Golden Gate Silicon Valley, Palo Alto
Full-Time (40 hours/week), Salary, Exempt. Annual Salary: $68,021.43/yr.Location: YWCA Golden Gate Silicon Valley, Palo Alto, CAWebsite: www.yourywca.orgDepartment: Support Services (Pending name change to Healing & Justice)Program: Community Support - NorthJoin a passionate, dynamic team dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. For over 100 years, YWCA Golden Gate Silicon Valley has provided programs and services that form a critical continuum of response, healing, and prevention. Our dedication to the people we serve is unparalleled. We have an exciting future, and the team to deliver on that lasting change for the people we serve. To encourage survivor self-determination, services are delivered through a strengths-based, non-judgmental, and trauma-informed lens that aligns with our mission. Be a key part of shaping this future as our new SURVIVOR ADVOCACY (program) COORDINATOR II (North) in our Support Services department. Reporting to the Community Support Manager, the Survivor Advocacy Coordinator II (North):• Provides direct advocacy and accompaniment, counseling, case management, and community referrals to adults and children impacted by sexual assault, domestic violence, and human trafficking both in person and on the phone using a strength-based, client-centered, trauma-informed approach.• Supports the work of the team by coordinating the daily management of community support activities, including but not limited to, referral response, classifying and distributing cases, connecting with community partners, and triaging community requests• Organizes the daily coordination of services, including requests for community support and advocacy services and distribution assignments and referrals among the team to ensure appropriate caseloads, as well as supervise a team of advocates• Build relationships with law enforcement agencies and community organizations by providing training and outreach to increase community awareness of survivor services.• Serves as a point of contact for after-hours emergencies as Manager on Call.We are seeking a compassionate, organized, and reliable individual with a high level of self-awareness and emotional intelligence. Essential to this role is a demonstrated ability to work with culturally and economically diverse individuals and families and the ability to work with those impacted by trauma; a demonstrated ability to function effectively in a fast-paced environment and to respond appropriately to unexpected situations.Candidates must have excellent interpersonal skills to work independently and as part of a team. You must have an understanding of feminism and a strong commitment to social justice. Additionally, an ideal candidate will possess knowledge of and sensitivity to domestic violence and sexual assault issues, trauma, gender equity, and client-centered service provision.Candidates must have a Bachelor's Degree in a social services field or an equivalent combination of education and experience. Key to success is the ability to be present in a changing work environment; the ability to work independently and as a member of a diverse team with flexibility, initiative, and a sense of humor; and the ability to prioritize effectively and model healthy boundaries with empathy and compassion. Candidates should be competent in using Microsoft Office (Word, Outlook, Excel, PowerPoint) and have experience in confidential data management and record keeping.The ideal candidate is a warm, self-starter deeply committed to providing services from a strengths-based, social justice and anti-oppression framework. Prior advocacy-based counseling and case management experience is a plus. Bilingual, bi-cultural, and bi-literate skills are preferred (Spanish, Mandarin, or Vietnamese strongly preferred).Delivery of service includes overtime to accomplish the task at hand. This position is in-person and in the office. On-call duties are required during evenings and overnight on a rotation. Work includes lifting up to 30 pounds. Susceptible to compassion fatigue and/or vicarious trauma.Required: Cleared background check (fingerprinting), valid TB test, valid 3+ years California driver's license, and auto insurance. Must have completed or be willing to complete a 75-hour California State Domestic Violence and Sexual Assault Counselor certification. (Training will be provided). This position requires a Covid-19 vaccination due to the in-person interfacing required, and to promote the health and safety of others in the workplace and our community.YWCA BENEFITS:• A competitive benefits plan: Employer covers employee's premium for health, dental, vision, and life insurance (depending on the plan you choose)• A high deductible medical plan available including employer contributions and optional employee contributions and a limited Flexible Spending Account available• 15 paid holidays are made available each year: New Year's Eve, New Year's Day, Martin Luther King Day, President's Day, Women's International Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples Day, Veteran Day, Thanksgiving, and the day after Thanksgiving, Christmas Eve and Christmas Day.• 22.5 days of annual accrued PTO to start• Employee Assistance Program (EAP) and Talkspace for employees and their household members• Immediate Employee contributed 403b, and an Employer Contributed 401a Retirement Plan with optional employee contributions after eligibility is met• Parental leave for eligible employees for up to the first eight weeks• Annual Retention Bonus• Employee Discounts with TicketsatWork• Free Access to the Calm App• With access through Kaiser for the Ginger App and Class Pass
Business Information Developer Consultant
Elevance Health, Palo Alto
Description Business Information Developer Consultant Location: This position will work a hybrid model (remote and in office 1 - 2 days per week). Ideal candidates will live within 50 miles of one of our Pulse Point locations in Palo Alto, CA, Walnut Creek, CA, Cerritos, CA, Chicago, IL, Indianapolis, IN, Atlanta, GA, Norfolk, VA, Denver, CO, Seattle, WA, Dearborn, MI, Houston, TX and Jacksonville, FL The Business Information Developer Consultant is responsible for developing and executing more complex data mining analyses. How you will make an impact: Works with Data Science/Carelon Digital to develop Clinical Artificial Intelligence (AI) solutions for the Medical Management team. Leverages Large Language Models (LLMs) to develop and implement solutions. Leverages clinical knowledge and experience to guide clinical Large Language Models (LLMs) applications. Optimizes procedures and processes for clinical AI development with the end goal of transforming the case review model. Works with end users to gather requirements, feedback, and solution enhancements. Minimum Requirements: Requires a BS/BA degree and a minimum of 4 years related experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Healthcare experience strongly preferred. Experience working with Large Language Models (LLMs) strongly preferred. Ability to work collaboratively with cross functional teams strongly preferred. Clinical AI development experience preferred. Python programming language experience preferred. Experience in standard Business Information tools and programming/query languages preferred. PC, spreadsheet, and database skills preferred. If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed. For candidates working in person or remotely in the below locations, the salary* range for this specific position is $97,520 to $175,536 Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws . * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.
Senior Manager Regulatory Affairs
Proclinical Staffing, Palo Alto
Senior Manager Regulatory Affairs - Remote - PermanentProclinical is actively seeking a Senior Manager for Regulatory Affairs. This is a remote permanent position. This role is integral to the ongoing development, registration, and life-cycle management of our product candidates.Primary Responsibilities:The successful candidate will be responsible for supporting regulatory strategy, systems, processes, submissions, and health authority interactions. This role requires close collaboration with cross-functional team members within the company.Skills & Requirements:In-depth knowledge and high level of technical competence of regulatory systems (e.g., Veeva RIM and StartingPoint templates).Strong communication and collaboration skills.Experience in regulatory affairs within the pharmaceutical/biotechnology industry.The Senior Manager will:Support the implementation of the regional regulatory strategy and regulatory submission plans in line with business objectives.Facilitate tactical implementation at the regional level and contribute to effective communications with regional and global teams on product activities and issues.Participate in the preparation for meetings with regional regulatory agencies.Support communications with FDA in support of submissions.Prepare, review, and provide input on documents for submission to regional regulatory agencies.Collaborate with regulatory team members and functional subject matter experts to build and maintain the content plan for INDs, NDAs, etc. to ensure timely delivery of submission components.Maintain current IND, ODD, and NDA submissions by ensuring timely and appropriate submission of required information within eCTD sequence as well as maintaining logs.Contribute to the management of product lifecycle submissions (e.g., DSURs, IBs).If you are having difficulty in applying or if you have any questions, please contact Nicholas Walker at (+1) 646-367-2908 or [email protected] is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.Proclinical Staffing is an equal opportunity employer.
Senior Product Manager, Upstream (Product Innovation) (REMOTE - USA)
Cepheid, Palo Alto
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.Learn about the Danaher Business System which makes everything possible.The Sr Product Manager, Product Innovation is responsible for visualizing and bringing the product vision to life for new product development by translating customer needs into prioritized innovation and technology roadmaps. You will have the opportunity to ensure alignment of pre-concept R&D efforts (Innovation org) to strategic business needs, tech roadmaps, and product roadmaps.This position is part of the Global Product Management Organization and will be based Sunnyvale, CA as a remote role. At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.In this role, you will have the opportunity to:Be on the vanguard of development of NextGen products for Cepheid, especially software / UI.Develop and present business cases for NPD (own file and drive process); define market requirements and write product definitionsContribute to rationalized roadmap, IPV and Innovation Growth Equation tasks; aligned with Strategic Plan, balance risk, meet IPV targets, articulate through dashboardsGather and represent the voice of customer and voice of business on NPD core teams (and at PPG/phase gate exits/design reviews) - manage risk and tradeoffsEstablish leadership in cross functional NPD core teams and ensure adherence to market and product requirements from pre-concept tollgates through product design lock.Success will be measured by meeting IPV/IFV targets, on-time-delivery (OTD), Revenue Achievement, and NPD Funnel Velocity goals.The essential requirements of the job include:Bachelor's degree with 5+ years of related work experience in Upstream Marketing or Product Management in the medical products industries especially diagnostics OR Master's Degree with 4+ years of related work experience OR Doctoral degree with 3+ years of related work experienceDemonstrated experience of translating customer needs into product requirements and ensuring product designs meet customer needs.Experience in developing and presenting business cases to top management and leadershipKnowledge of the molecular diagnostic testing and instrumentation marketplace highly desired.It would be a plus if you also possess previous experience in:Strategic marketing and/or product management experience is preferredDemonstrated ability to influence without direct authorityExcellent presentation skills; able to multi-task across broad number of products and lab environmentsCepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, REMOTE working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a REMOTE work arrangement in which you can work remotely from your home. Additional information about this remote arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.The salary range for this role is $160K - $165K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.This job is also eligible for bonus/incentive pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.
Keyholder, Part-Time - Palo Alto
Warby Parker, Palo Alto
Job Status: Part-TimeWarby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!What You'll DoCommunicate Warby Parker's values and brand philosophy to customersPromote an efficient, inclusive, and service-minded retail environmentDemonstrate exceptional product knowledge and offer thoughtful, honest style adviceDream up innovative and entrepreneurial ways to reinvent the glasses-shopping experienceAn upbeat, flexible team player who leads by exampleLead the selling on the floor, front-of-house operations, and team touchbases when a manager is not presentOpen and close the storeHelp foster an inclusive culture by treating customers and colleagues with respectWho You AreBacked by professional retail experience at a customer-focused company, plus 6+ months in a management positionEquipped with exceptional interpersonal and communication skills to deliver top-notch customer serviceCool under pressure and able to adapt quicklyA go-getter with an entrepreneurial spiritCurious and eager to learnA team player who is passionate about helping customers and teammates alikeAn innovative, proactive problem-solverProud of your work and self-motivated to be a top performerAble to bring a positive, fun energy to the workplace, even when working long hoursNot on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.Pay Range$19-$21.75 USDIf you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").About UsWarby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.