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Scheduling Manager Salary in Palo Alto, CA

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Assistant General Manager
Innovative Dining Group, Palo Alto
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Restaurant Team Member
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Elevance Health, Palo Alto
Description Referral Specialist Lead Location: Within 50 miles of an Elevance pulse point in TN, IL, IN or CA Hours: Monday - Friday, an 8-hour shift between the hours of 7 am -8 pm CST . One weekend shift (Saturday and Sunday from 8 am - 12 pm CST ) is required. You will also be required to work up to two closing shifts per month from 1 pm - 9 pm CST . The Referral Specialist Lead is responsible for providing technical guidance to Referral Specialist Reps who handle correspondence and assist callers with issues concerning contract and benefit eligibility for precertification and prior authorization of inpatient and outpatient services. How you will make an impact: Motivates and encourages Referral Specialist Reps while providing technical guidance. Suggests methods to improve productivity. Understands specific workflow, processes, departmental priorities and guidelines. Monitors daily phone activities to exceed NMIS standards and improve customer service levels. 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Preferred Skills, Capabilities, and Experiences: Strong leadership skills are preferred. Someone with experience working in the front and back office as an RSA is preferred. Understanding of Medical terminology is preferred. Experience with plan specific guidelines is preferred. Minimal Travel to worksite may be necessary. *** For candidates working in person or remotely in the below locations, the salary* range for this specific position is $22.39 to $36.62 Locations : California In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. 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Palo Alto Plumbing Heating and Air, Palo Alto
Company DescriptionFamily owned Plumbing and HVAC Company. Role DescriptionThis is a full-time on-site role for a Dispatcher/ Office Manager at Palo Alto Plumbing Heating and Air located in Palo Alto, CA. The Dispatcher will be responsible for coordinating and scheduling service calls, dispatching field technicians, and providing exceptional customer service to both internal and external teams. The Dispatcher will be responsible for maintaining accurate records of service calls and ensuring timely and efficient delivery of services.QualificationsExceptional communication and customer service skillsAbility to multi-task and work in a fast-paced, on-demand environmentProficient in computer systems and various software applications, including Microsoft Office Suite and scheduling softwareExperience in dispatching, scheduling, or customer service is preferredPositive attitude and team player mentalityAbility to remain calm and collected during emergency situationsHigh school diploma; post-secondary education is a plusBilingual in Spanish and English is a plusCompetitive Salary, 401K matching, Excellent Benefits, Fastrak if needed.