We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Installation Manager Salary in Oklahoma City, OK

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Найдите подходящую статистику

Administrative Manager

Смотреть статистику

Agency Manager

Смотреть статистику

Analytics Manager

Смотреть статистику

Application Development Manager

Смотреть статистику

Area Manager

Смотреть статистику

Asset Protection Manager

Смотреть статистику

Assistant Manager

Смотреть статистику

Assurance Manager

Смотреть статистику

Branch Manager

Смотреть статистику

Building Manager

Смотреть статистику

Campaign Manager

Смотреть статистику

Certification Manager

Смотреть статистику

Chef Manager

Смотреть статистику

Chief Operating Officer

Смотреть статистику

Collection Manager

Смотреть статистику

Compensation Manager

Смотреть статистику

Contact Manager

Смотреть статистику

Controls Manager

Смотреть статистику

Credit Manager

Смотреть статистику

Customer Experience Manager

Смотреть статистику

Department Manager

Смотреть статистику

Deployment Manager

Смотреть статистику

Design Manager

Смотреть статистику

Development Manager

Смотреть статистику

District Manager

Смотреть статистику

Education Manager

Смотреть статистику

Escalation Manager

Смотреть статистику

Evaluation Manager

Смотреть статистику

Executive Manager

Смотреть статистику

Fuels Manager

Смотреть статистику

General Manager

Смотреть статистику

Hotel Manager

Смотреть статистику

Implementation Manager

Смотреть статистику

Incident Manager

Смотреть статистику

Information Manager

Смотреть статистику

Insurance Manager

Смотреть статистику

International Manager

Смотреть статистику

Loan Manager

Смотреть статистику

Location Manager

Смотреть статистику

Manager

Смотреть статистику

Night Manager

Смотреть статистику

Operations Manager

Смотреть статистику

Practice Manager

Смотреть статистику

Process Manager

Смотреть статистику

Procurement Manager

Смотреть статистику

Program Manager

Смотреть статистику

Proposal Manager

Смотреть статистику

Purchasing Manager

Смотреть статистику

Receiving Manager

Смотреть статистику

Regional Manager

Смотреть статистику

Release Engineer

Смотреть статистику

Reporting Manager

Смотреть статистику

Resident Manager

Смотреть статистику

Revenue Manager

Смотреть статистику

Scheduling Manager

Смотреть статистику

Section Manager

Смотреть статистику

Software Manager

Смотреть статистику

Sourcing Manager

Смотреть статистику

Strategy Manager

Смотреть статистику

Territory Manager

Смотреть статистику

Test Manager

Смотреть статистику

Transaction Manager

Смотреть статистику

Travel Manager

Смотреть статистику

Unit Manager

Смотреть статистику

Website Manager

Смотреть статистику

Zone Manager

Смотреть статистику
Show more

Recommended vacancies

Environmental Compliance Program Manager
Oklahoma State University-Oklahoma City, Oklahoma City
Position Details Req ID: req17265 Position Title: Environmental Compliance Program Manager Position Type: Staff Full-Time Position Number: 531247 OSU Campus: Stillwater Department: Environmental Health & Safety Location Address: Oklahoma State University Stillwater, Oklahoma, 74078United States Hiring Supervisor: Kim Southworth  Hiring Range (Contingent upon available funding): 65,000.00 - 90,000.00, Salary Work Schedule: M - F / 8 - 5 / occasional after hour events Faculty Appt Period: Job Summary: Under the direction of the Director of EHS, provides professional expertise in the operation of Environmental, Health and Safety programs to help ensure compliance with regulatory requirements, national consensus standards and OSU safety policies and procedures. The Environmental Compliance Program Manager oversees activities related to environmental regulations including but not limited to ODEQ and EPA. Monitors organizational performance, develop policy and compliance strategies, maintain necessary permits, perform facility audits, train managers and employees and assess and apply strategies for continuous improvement.*Direct environmental programs, such as air compliance, aboveground or underground storage tanks, spill prevention and control, solid waste recycling, and hazardous waste disposal.*Provides management oversight for the operations and staff of the Hazardous Waste Disposal section.*Liaison with federal, state and local agencies on environmental reporting and audits.*Prepares annual environmental reports including Tier II and Air Emissions.*Conducts internal reviews or audits to make sure that compliance procedures are being followed. *Develop or implement environmental compliance plans for programs, such as air quality and pollution prevention.*Keep informed about industry trends and best practices. Assess the possible impact of any changes on organizational processes.*Obtain, maintain and revise necessary environmental and some operating permits.*Provide regulatory guidance to facility management and other relevant departments.*Review or change policies to comply with changes to environmental standards or regulations. *Oversee and assist leadership during facility restructuring projects/major process changes to verify that environmental permits are obtained at the facility prior to the installation or modification of equipment/process change.*Work with leadership to develop EHS audit program requirements and facilitate EHS audits to support compliance certification as required.Supervisory responsibilities: Two full-time staff and possibly a student employee.Must pass post-offer physical and annually thereafter. Must be able to pass respiratory fit test, be able to work while wearing a respirator and comply with OSHA requirements. Regular exposure to physically demanding and hazardous tasks including walking for long periods of time, bending, stooping, lifting, standing, reaching and climbing stairs/ladders. Must be able to lift in excess of 30 pounds. Working conditions range from clean to dirty atmospheres under all types of conditions and weather.Handles all types of hazardous materials including, but not limited to, flammables, acids, caustics, carcinogens, pesticides, teratogens, explosives, etc. Also, obtains and analyzes samples of dangerous chemicals and substances. Oversees chemical spill cleanup.Required to work after hour events (given advanced notice) as a first aid responder. On emergency call 24 hours per day, 7 days per week. Due to communication expectations of the position, the incumbent will be required to carry a department-issued cell phone. Special Instructions to Applicants Please attach resume, cover letter, and 3 - 5 professional references. Education & Experience Position Qualifications: Minimum Qualifications: Bachelor's degree in Environmental Science, Engineering, or a related field, and three years of experience with administering and managing environmental compliance programs.  Valid driver's license. A valid driver's license must be maintained for the operation of an OSU vehicle, which is required in the performance of job duties as assigned.Certification in CPR, First Aid, and AED. If needed, certifications will be provided by the department within six months of employment. Additional recertifications will be provided throughout employment as required to remain up-to-date. 24 hour HAZWOPER certification. If needed, certifications will be provided by the department within six months of employment. Additional recertifications will be provided throughout employment as required to remain up-to-date. Ability to communicate well with administrators, faculty, staff, students and others efficiently, effectively and in a professional manner. Ability to analyze complex problems and develop practical cost-effective solutions. Ability to understand and interpret complex state and federal laws and regulations. Ability to operate calmly under emergency and stressful conditions. Expert knowledge of ODEQ and EPA. Ability to communicate well (verbally and written) with good report writing skills. Computer skills to include operation and utilization of various software programs to include MS office. Preferred Qualifications: Master's degree in Environmental Science, Engineering, or a related field. Over five years of experience with administering and managing environmental compliance programs. 24 hour HAZWOPER certification. If needed, certifications will be provided by the department within six months of employment. Additional recertifications will be provided throughout employment as required to remain up-to-date. Certified Hazardous Materials Manager (CHMM). Certified Hazardous Materials Practitioner (CHMP). Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.
Lead Installer Res Light Comm
Service Experts, Oklahoma City
Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities, depending on the positionOur Top Installers earn over $80,000 annuallyUp to $1,500 sign on bonusGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities:Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer's homeInstalls heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. Designs, fabricates, and installs various ducts and duct fittings as required Performs start-ups on air conditioning and heating systems and other components Delivers excellent customer service and sustains high levels of customer satisfaction. Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Responsible for delivery and removal of equipment needed to complete the installation work Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for • Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer Represents the company professionally, honestly, and ethically in all business matters and concerns Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional image Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities. Assists the Field Supervisor or General Manager with site supervision, planning, and estimating Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction Trains other installers in technical skills and company procedures, as assigned Performs similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devices or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents Does not perform any act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Qualifications:High school diploma or GED with additional training and 5 plus years' experience in HVAC technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories Proficient in the layout and installation requirements of duct work and duct fittings Advanced mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various installation projects Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Ability to calculate heat gain and loss on buildings using approved methods Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
HVAC Installer (Res/Light Comm)
Service Experts, Oklahoma City
Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities, depending on the positionOur Top Installers earn over $80,000 annuallyGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities:Works under minimal supervision to install HVAC equipment and accessories in the customer's home Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. Designs, fabricates, and installs various ducts and duct fittings as required Performs start-ups on air conditioning and heating systems and other components Delivers excellent customer service and sustains high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Responsible for delivery and removal of equipment needed to complete the installation work Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer Represents the company professionally, honestly, and ethically in all business matters and concerns Responsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company's professional image Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devices or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents Does not perform acts that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Qualifications:High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessoriesProficient at installing heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervision Knowledge of the layout and installation requirements of duct work and duct fittingsProficient mechanical aptitude and the ability to operate all necessary tools and equipmentProficient and able to operate all necessary tools and equipment (including operation of a company vehicle) to perform various installation projects Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on HVAC equipment Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skillsValid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
Plumber II
Service Experts, Oklahoma City
Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities, depending on the positionUp to $130,000 on average First Year Total Compensation" Total Compensation is Hourly plus Spiffs/Commissions***Depending on Center this could be moreGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Job Summary: We are currently seeking a highly skilled and experienced Plumber II to join our Service Experts HVAC and Plumbing team. In this role, you will be responsible for leading plumbing projects, performing advanced installations, repairs, maintenance, and troubleshooting of plumbing systems. The ideal candidate should possess extensive knowledge of plumbing codes and regulations, exceptional problem-solving abilities, and strong leadership skills.Responsibilities:Lead plumbing projects, including new installations, remodeling, repairs, and maintenance of plumbing systems.Interpret and analyze blueprints, technical drawings, and specifications to plan plumbing system layouts and installations.Ensure compliance with plumbing codes, regulations, and safety standards.Estimate materials, equipment, and labor costs for plumbing projects.Collaborate with clients, contractors, and team members to discuss project requirements, timelines, and progress.Supervise and provide guidance to junior plumbers and apprentices.Clean up job sites and ensure proper disposal of waste materials.Install, repair, and maintain plumbing systems, including pipes, fixtures, drains, and water heaters.Cut, thread, and bend pipes using advanced tools and techniques.Weld, solder, or join pipes using approved methods.Conduct thorough inspections of plumbing systems to identify and diagnose complex issues or defects.Troubleshoot plumbing problems and provide effective solutions.Coordinate with suppliers to procure plumbing materials and equipment.Keep accurate records of work performed, materials used, and project progress.Train and mentor junior plumbers, apprentices, and helpers.Stay updated with industry trends, advancements, and regulations.Health & Safety Roles & Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Requirements:High school diploma or equivalent.Proven experience as a Plumber I or 5-10+ years in a plumbing role.Thorough knowledge of plumbing codes, regulations, and best practices.Extensive experience in interpreting and analyzing blueprints and technical drawings.Strong understanding of plumbing systems, materials, and tools.Exceptional problem-solving and troubleshooting abilities.Effective communication, leadership, and organizational skills.Ability to work independently and as part of a team.Physical stamina and the ability to lift heavy objects.Valid driver's license.Working Conditions:This position may involve physical labor and working in confined spaces or at heights.Work may be performed indoors or outdoors, depending on the project.Exposure to various weather conditions, including heat, cold, and humidity.May be required to work in hazardous environments or with potentially dangerous materials.Availability to work evenings, weekends, and on-call shifts as needed.
Journeyman Plumber
Service Experts, Oklahoma City
Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Top Pay for Top Performers, including incentive and bonus opportunities, depending on the positionUp to $130,000 on average First Year Total Compensation" Total Compensation is Hourly plus Spiffs/Commissions***Depending on Center this could be moreGenerous PTO provided:20 paid days off within your first year of employment (vacation & national holidays)25 paid days off after your 2nd year of employment No layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Under general supervision, performs diagnostic, service, and installation of plumbing in residential and light-commercial environments. Holds plumbing and/or gas license as required by governmental regulations. Ensures that work is performed in accordance with relevant codes. Assembles, installs, or repairs pipes, fittings, or fixtures of heating, water, or drainage systems in accordance to specifications and plumbing codes. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities:Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks. Maintains and repairs plumbing systems carrying water, steam, chemicals and fuel in heating, cooling, lubricating and other process piping systems by replacing defective washers, replacing or mending broken pipes, or opening clogged drains. Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks, open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings. Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions. Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment. Weld small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication. Locates and marks the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels, and cuts openings Installs pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools. Anchors steel supports from ceiling joists to hold pipes in place. Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools. Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machine Installs underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbing Reviews blueprints, building codes, or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring. Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks Directs helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components Ensures company property, vehicles, and tools are being used, maintained and properly accounted for Maintains current plumbing and/or gas license in accordance with governmental regulations Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed Represents the company professionally, honestly, and ethically in all business matters and activities Performs similar/other duties as needed or assigned Health & Safety Roles and ResponsibilitiesReports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Does not perform any act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Qualifications High School diploma or equivalent with on-the-job and formal classroom training in plumbing work in construction, maintenance, commercial, and residential environment Four years' experience in plumbing repair, maintenance, and installation in addition to on-the-job training Plumbing and/or gas license as required by local, state, provincial, or national governmental regulations EPA and safety certifications required Current knowledge of and continuing education in national, state, and local plumbing code regulations Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures. This knowledge includes machine and tools design, uses, repairs, and maintenance. Working proficiency in basic mathematics and metric and standard measurements Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Familiar with the HVAC industry is preferred Must be willing to train new plumbers in technical skills and company procedures Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 100 pounds with assistance and ability to lift and carry items weighing up to 50 pounds
Plumbing Field Supervisor
Service Experts, Oklahoma City
Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Supervises and provides technical and sales support for Journeyman plumbers who install, maintain, service, or clean plumbing fixtures, systems, or equipment. Assists plumbers with unusual or difficult assignments, trains and coaches Journeyman plumbers, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the General Manager, Master Plumber, or Plumbing Manager. Key Responsibilities:Assists Journeyman plumbers with major, unusual or difficult assignments and/or problems. Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness. Trains Journeyman plumbers on skills, company processes and procedures, as well as safety practices in preparation for them in becoming Master Plumbers Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Ensures company property, vehicles, and tools are being used, maintained and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes material requisition forms and other related administrative activities. Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiatives Assists the General Manager with administrative tasks and other duties as needed or assigned As needed to meet customer needs, performs service, maintenance, and installation work Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and ResponsibilitiesReports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE)as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devises or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents Does not perform any act that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Desired Skills and Qualifications:High school diploma or GED with additional training and 5 plus years' experience in Plumbing Demonstrated basic leadership skills Demonstrated ability to train others in technical skills and effective customer service Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Current knowledge of and continuing education in national, state, and local plumbing code regulations Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures. This knowledge includes the machine and tools design, uses, repairs, and maintenance. Working proficiency in basic mathematics and metric and standard measurements Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment Familiar with the HVAC industry is preferred Advanced skills in servicing plumbing equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects Proficient and able to operate all necessary tools and equipment to perform various service projects Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 100pounds and ability to lift and carry items weighing up to 50 pounds What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities
Engineering Technician IV
Chickasaw Nation Industries, Oklahoma City
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.SUMMARYThe Engineering Technician IV provides engineering and installation support to the Federal Aviation Administration (FAA) Power Systems contract. This position provides construction and operation system support for the installation and engineering of various electrical power equipment and fuel systems. This position will travel up to 80% of the time.ESSENTIAL DUTIES AND RESPONSIBILITIESEssential duties and responsibilities include the following. Other duties may be assigned.Assists in the enhancement and/or maintenance of existing power systems at various FAA facilities.Performs installation of various electrical systems included but not limited engine generators (EG), EG fuel system(s), EG fuel tank(s), Uninterruptible Power Supply(s) (UPS), Static Transfer Switch, electrical distribution equipment, associated power system support equipment such as, power systems control hardware/software, HVAC, physical facility, and lighting.Performs surveys of existing power systems and associated equipment as well as the physical facility for adequacy of exiting equipment and to ensure new power system requirements are accommodated at the FAA facilities.Troubleshoots failures in equipment and systems.Provides support in the demolition and disposal of current powers system equipment, such as EG, UPS, electrical distribution equipment, fuel systems and fuel tanks.Examines and provides maintenance services for existing powers systems.Analyzes and conducts performance tests of electronic systems.Produces engineering technical documentation.Provides survey reports with assessments and technical data in accordance with FAA Facility Power Systems Program.Designs and develops engineering documents for specific electrical power system equipment installations that are included but not limited to: engine generators (EG), EG fuel system(s), EG fuel tank(s), Uninterruptible Power Supply(s) (UPS), Static Transfer Switch, electrical distribution equipment, and associated power system support equipment such as, power systems control hardware/software, HVAC, physical facility, and lighting.Helps provide construction estimates, schedules, and project oversight.Oversees/inspects construction related tasks (i.e., utility installation, general electrical, heavy equipment operation, welding, mechanical, etc.).Ensures all safety requirements are met by the FAA and OHSA standards.Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.Responsible for aiding in own self-development by being available and receptive to all training made available by the company.Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.CNI CORE COMPETENCIESResponsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.COMPLIANCE Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.EDUCATION/EXPERIENCEBachelor's degree in Electrical/Electronics Technology or a related field of study and nine (9) years' relevant experience, or equivalent combination of education/experience. Experience should include working in a construction related discipline (i.e., utility installation, general electrical, heavy equipment operation, welding, mechanical, etc.).CERTIFICATES/LICENSES/REGISTRATIONCDL License PreferredObtain and maintain any required state and local licenses for electrical work preferred.JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIESRelevant technical documentation experience. Relevant experience includes working with engineers in a prototype design development and testing environment and experience in writing / revising technical documentation for electronic / electro-mechanical systems and equipment.Can work as an electrical engineer focusing on power distribution systems.Knowledge of maintenance and operation procedures of power systems and equipmentOperational knowledge of Personal Computer Systems and Microsoft Office SuitePractical knowledge of construction, service maintenance and operation procedures of related systems and equipmentPractical knowledge of engineering methods and techniquesPractical knowledge of the construction, application, properties, operations, and limitations of engineering systems, processes, structures, machinery, devices, and materialsKnowledge of equipment fabrication, prototype assembly and testingKnowledge of computer systems, data processors, software and firmware applications with ability to understand FAA engineering programs, systems and equipment.Technical proficiency and effective problem-solving skillsExcellent verbal and written communications skills with ability to create and interpret a variety of technical materials.Excellent customer service and relationship-building skills and ability to effectively interact with others in the performance of assigned duties.Ability to prepare, read and interpret engineering drawings, schematic diagrams, and technical directives.Ability to plan, organize, coordinate, and execute work.Willingness and ability to learn new concepts and techniques.Ability to effectively work both individually and in a team environment.Ability to travel to client worksites on as needed basis (approximately 80% of time)Ability to lead and manage employees on the jobsite if necessary.LANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.to print and speak simple sentences.MATHEMATICAL SKILLSAbility to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITYAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in a factory, machine shop or construction environment. The ability to verbally communicate alarms or warnings clearly, concisely, loudly, and quickly, to clearly and quickly hear or otherwise sense alarms or warnings and take appropriate action. Frequently required to maintain equilibrium to prevent falling when moving, walking, standing, kneeling, or crouching - particularly on narrow, uneven, irregular, slippery surfaces, going up or down ladders, stairs, scaffolding, ramps, poles, or other objects using hands, arms, feet or legs. Frequently required to bend the body downward and forward, bending leg and spine - working in a bent over position. Frequently required to sense physical attributes such as size, shape, temperature, texture, or sharpness of an object by touching. Frequently required to grasp, grip, or apply pressure to an object with the fingers and palm, holding an object in the hand. Frequently required to lift, raise, or lower objects in a vertical direction, particularly heavy or bulky objects. Moving objects backward, forward, in or out in a horizontal direction, particularly heavy or bulky objects. Pulling, exerting a steady backward, downward, upward, or outward force against an object - jerking, plucking, wrenching, stretching, towing, drawing, dragging or tugging objects in a sustained motion. Pushing, pressing against something with steady forward, downward, upward, or outward force - shoving, pushing, compressing, squeezing, mashing, packing, pressing, jamming, compacting, or squashing objects in a sustained motion. The ability to see and distinguish colors, to visually distinguish shapes and patterns, to accurately sense distances (depth perception), to accurately see objects and detect motion at wide angles (peripheral vision). Frequently uses the lower extremities and back muscles and moving on foot, particularly for long distances. May have exposure to indoor/outdoor adverse weather conditions. Frequent exposure to noise - workers must wear protective hearing equipment or frequently shout in order to be heard above the ambient noise level. Exposure to pollutants or allergens which can adversely affect the skin and/or the respiratory system such as gases, smoke, odors, mists, fumes, dust, chemicals, oils or solvents. Exposure to hazardous working conditions including moving machinery, electricity and/or working in high places. May be exposed to hot objects, flames or sparks. The job requires the use of protective equipment such as hard hats, respirators, aprons, gloves, special clothing, safety shoes and safety glasses.EQUAL EMPLOYMENT OPPORTUNITY STATEMENTAll qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Precision Measurement Service Technician
Cross Technologies, Oklahoma City
Job Summary: Responsible for performing quality calibrations adhering to corporate quality standards and procedures. Cross Company is a 100% employee owned company with competitive benefits - Medical benefits after 30 days of employment401KESOP - Employee Stock Ownership Plan3 weeks of PTOcompany vehicle and more! Essential Functions: Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Frequency, Radio Frequency, Torque, Force and Dimension. Additional training will be provided post-hire as needed. Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned. Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required. Person must ensure all company issued tools and property are in proper working order and in calibration. Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality. Perform quality inspection of calibrated equipment as approved by the Quality Manager. All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.) Keep in good order all tools and equipment, practice good housekeeping Maintain a safety and customer service mindset at all times Consistently maintain good work attendance and productive work ethic. Will perform other duties as assigned by the Service ManagerMinimum Requirements/Qualifications: A strong understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles. Be proficient in gage management software Be computer proficient in all Microsoft Office applications Have a strong understanding of computer system peripherals and communication configurations Demonstrate excellent interpersonal and customer service skills Have excellent written and oral communication skills, both internally and externally Demonstrate self motivation, initiative, honesty, integrity, and attention to detail Have a valid driver's license and clean driving record Associates Degree in a technical discipline preferred; Instrumentation, Industrial, Mechanical, or Electronics Engineering, for example. Navy or Marine Corp GCAMS / ACTS , AF PMEL, or Army MOS - 94H Test Measurement & Diagnostic Equipment Support SpecialistCore Competencies Commitment to Excellence - Check your work Customer Relationship Management - communicate with customers to deliver better service Methodical Approach - troubleshooting Team BuildingPhysical Demands: Stands greater than four hours at a time May require walking 2 - 4 miles during an 8 hour period Stoops and bends below knee level 2 - 4 times an hour Lifts and carries less than 50 pounds but greater than 25 pounds repetitively Climbs stairs more than four times in an eight hour shift Pushes / pulls objects greater than 25 pounds Reaches out Reaches overhead Repetitively uses feet Repetitively uses hands (computer keyboard) Grips with hands
Sales and Service Coordinator
Service Experts, Oklahoma City
Position Title: Sales and Service Coordinator Reports To: General Manager, Sales Manager, Operations Manager, or Office Manager Status: Full-time, Regular position Category: sales/ admin/ dispatchLocation Name: Service Experts - GordonsLocation Address: 12354 S Sunnylane Rd, Oklahoma City, OK 73160Pay: $21.15-$26.44 per hour depending on experience Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff. Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants. Work is performed, under general direction, in accordance with established processes and procedures in a fast-paced, constantly changing environment. What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company-matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Key Responsibilities:Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks. Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls Efficiently and effectively plans and routes technicians to service calls based on technician availability and skill sets, customer equipment and needs, geographical location, and latest information in the Capacity Planning System and on the Dispatch Board. When applicable, schedules Residential Sales Consultant to meet with technician at the customer's home whose equipment is older for upgrade opportunity. Ensures the capacity planner is maintained and proactively fills appointment gaps due to customer cancellations/rescheduling in order to maximize capacity planning Ensures Sales Dispatch Board and other related modules in STARS are updated as required Promptly responds to service technicians' requests, both by radio and telephone Represents the company professionally, honestly, and ethically in all business matters and concerns Contacts next customers to confirm appointments and page calls to the assigned technicians Identifies issues/problems/concerns regarding technician and support center productivity based on continual communication and working with technicians and the Support Center. Informs General Manager and/or operations/office manager of issues/problems/concerns requiring their attention and action. Receives customer lead information from the technicians, the Support Center, marketing efforts, and directly from the customer. Enters sales appointment details into appropriate system(s) to document lead. Updates sale appointment details in system(s) as necessary due to appointment cancellations/rescheduling. Prior to or after the sales call, may explain financing options and gather customer information to complete financing forms or assist customer in completing financing forms. Ensure completed financing forms are sent to the financing vendor. Calls the customer to confirm to customer the arrival time of the Residential Sales Consultant. Enters appropriate scheduling information on the Sales Dispatch Board. As needed, performs outbound calls to customers who were identified as a lead but who did not schedule a sales call-in order to attempt to schedule the sales call. Assigns sales leads to Residential Sales Consultants in accordance with the company Lead Distribution Policy. Utilizes the computer-aided dispatch system to dispatch Residential Sales Consultants to sales calls. Updates the Residential Sales Consultant capacity in the Support Center portal to ensure up-to-date information on sales staff availability. Creates the quote ticket (Q-Ticket) in STARS to document customer information for the Residential Sales Consultant prior to the sales call and to create the placeholder on the Sales Dispatch Board Gathers information from the Residential Sales Consultant after the sales call presentation to document the sale details (or what was quoted if no sale) and enters pertinent details into the sales tracking system. Based on the scheduled installation time, schedules follow-up referral call. After installation, calls customer to schedule/confirm the Residential Sales Consultant follow-up referral visit. After the follow-up visit by the Residential Sales Consultant, call customer to obtain feedback on the follow-up call and to ensure any customer requests are handled appropriately and in a timely manner. Assigns and coordinates technicians and Residential Sales Consultants to support activity model Debriefs all Residential Sales Consultants and updates lead information When notified by the Support Center or the customer of a scheduling issue, missed appointment, or customer complaint on the sales appointment, documents the issues and communicates with appropriate co-workers or management to resolve the problem or issue. Maintains communication with the customer to ensure that the problem/issue is resolved to the customer's satisfaction. Keeps the General Manager or Sales Manager abreast of issues, problems, and other pertinent information Completes and distributes the Daily Sales report; reviews sales reports for errors/omissions and enters corrections in system(s); updates any lead errors; and checks Web Portal for messages As requested/required, generates reports from systems. As needed/required, tracks activities for center or region-specific contests/events and to distribute relevant information to Residential Sales Consultants, Sales Managers, and others. Performs similar/other duties as needed or assigned Qualifications:High school diploma or equivalent with 2 years' experience working in customer service or another customer-facing environment. Prior experience dispatching is desirable. Experience or training in the use of computers and related systems in an administrative office environment. Prior experience with an AS400 system desirable. Must be able to multi-task and work effectively in a fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Excellent customer service, communication, and interpersonal skills Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population. Ability to work effectively in both a team and an independent environment Ability to learn and to practice proper radio-communication techniques and to utilize pager systems Knowledge of, or ability to learn, local geographical areas (streets, highways, cities, and towns) Ability to make decisions based on established guidelines and procedures Effective organizational and time-management skills. Must be able to prioritize work based on service demands An understanding and knowledge of the HVAC/Refrigeration Industry is an asset
Engineering Technician I
Akima, Oklahoma City
OverviewWork Where it MattersFive Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At FRA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders, FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers, FRA delivers streamline operations in support of an increasingly fast-paced, complex, and dynamic digital environment.As a FRA employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.Job Summary:The Engineering Technician is a member of a multi-functional team providing Technical Support Services to the Federal Aviation Administration Logistic Center (FAALC) at the Mike Monroney Aeronautical Center Logistic Center in Oklahoma City, OK.The Engineering Technician's technical, operational, and functional tasks spectrum includes providing engineering technician services to the various FAALC Product Divisions to help assure that electrical, electronic, and mechanical equipment meets serviceability, reliability, and availability requirements including assembling, repairing and refurbishing equipment, components, test fixtures, and prototypes; performing equipment performance analyses and data collection and reporting; and installing equipment and modifications in accordance with applicable FAA and FAALC standards, orders, technical instructions, and quality procedures.Standard individual administrative tasks including individual time, timesheet, leave, and training completion; performance management; compliance with customer organization and company standards; performing other tasks as assigned and demonstrating proficiency, accuracy and attention to detail in assigned duties.ResponsibilitiesJob Responsibilities:Works under the functional/operational supervision of the Shop Lead and/or Technical Manager/Project Manager. Assembles and repairs electrical, electronic, and mechanical systems, subsystems, and components.Equipment assembly processes may require a combination of design, fabrication, and/or construction functions for items such as power and signal cables, circuit boards, electrical and mechanical components, test fixtures, and engineering prototypes. Equipment repair processes may include functions such as performance analysis, equipment disassembly/assembly, troubleshooting and correction of electrical, electronic, or mechanical malfunctions, parts replacement, painting and composite structures. Completes applicable adjustment, testing, and certification processes on all items assembled or repaired. Performs and documents all tasks and functions as specified in the technical documentation applicable to the system/subsystem/component. Performs equipment and component performance analyses to determine operating characteristics and parameters, to aid in fault isolation and identification, and to verify equipment functions under variable conditions; collects and records appropriate engineering data to document results of the analyses; extracts, produces, compiles, and presents a variety of systems data and logistics support information obtained from various sources. Installs electrical, electronic, and mechanical systems, subsystems, components, test fixtures, modifications and engineering prototypes; performs adjustment, test, and certification functions for this equipment. Installation of electronic and mechanical systems and components on NAS and Inter-Agency systems.Preventative Maintenance on electronic and mechanical systems and components for NAS and Inter-Agency systems.QualificationsMinimum Qualifications:Minimum High School diploma/GED with completion of formal technical training courses. Dedication to quality work and a strong work ethic. NACI Clearance - ability to obtain Public Trust. Travel up to 75%.Desired Qualifications:Rope repelling / on rope work at heights. Installation of electronic and mechanical systems and components. Preventative maintenance and replacement of tower, radome and cab glass components. Installation of electronic and mechanical systems and components. Experience with:Operation of boom man lifts. Operation of motorized forklift. Ability to work at heights. Completion of trip reports.\#CJP-1234We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at [email protected] or 571-353-7053 (information about job applications status is not available at this contact information).Job: Installation, Maintenance & RepairTravel: Yes, 75% of the timeOrganization: Five Rivers AnalyticsClearance: Able to Obtain Public TrustWork Type: On-SiteRemote: NoReqID: 2024-8335