Benefits Specialist Salary in New York, NY

DESCRIPTIONThe Amazon Web Services (AWS) Marketplace team is looking for a Technical Operations Specialist to join our fast-paced Vendor Finance Success team. The AWS Marketplace is an online store that helps customers find, buy, and immediately start using software and services that run on the AWS Cloud. This is an exciting opportunity to help deliver on our mission to bring Amazon’s e-commerce expertise to cloud software and fundamentally change how software is discovered, purchased, and deployed by AWS customers.10010 The Technical Operations Specialist role will own and execute the revenue recognition processes for the Marketplace Private Offers program. The role requires someone who can learn concepts quickly, and apply them to problem solve and come up with creative solutions. You will drive operational improvements to add value, eliminate waste, and improve the CX. There is opportunity to drive change and improvement, and to join a growing team. You will interact with external customers to resolves escalated issues, take on a high level of ownership, and a drive to improve current processes.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Job responsibilities · Perform the operations to drive business performance, meeting quality and service level goals. · Perform the seller and customer escalation and support process. · Perform quality control functions to ensure high quality output. · Collaborate with multiple stakeholder to maintain successful operations. · Manage internal and external Accounts Receivable inquiries. · Manage and research invoice discrepancies. · Maintain Customer relationships by responding timely and accurately to both internal and external questions and requests for information. · Create and implement standard operating procedures and process workflows. · Timely publish report via weekly metrics and provide status updates on projects · Participate in operational excellence activitiesWe are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Austin, TX, USA | New York City, NY, USABASIC QUALIFICATIONS- Bachelor's degree- Experience troubleshooting and debugging technical systems- 1+ year of program or operations experience, preferably within sales or technical organizationsPREFERRED QUALIFICATIONS- Experience working with Accounts Receivables and Collections teams.- Experience with Financial and Revenue Recognition processes.- Experience building new programs and initiatives.- Experience working with Product Management and Engineering teams to deliver new technical features of a Product.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $63,200/year in our lowest geographic market up to $158,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Feel the Pulse of Amazing Things:Cardiovascular Imaging Makes It PossibleNewYork-Presbyterian is a shining example of premier, personalized care. It's where foremost medical minds make time to know patients - and each other. It's a leading institution, with a heart for the community. Now, you can help Make It Possible.Cath Lab Technologist/AngioplastySpecialist (RCIS)Bring your passion and professionalism to the center ranked #3 in the nation for Heart and Heart Surgery. Create high-quality images and play a vital role in world-renowned care.Preferred CriteriaRegistered Cardiovascular Invasive Specialist (RCIS) registrationAssociates DegreeRequired CriteriaHigh School Diploma/GED3 years experience as a Cath Lab Tech1 year experience scrubbing in Cardic Catherization Lab.Excellent clinical judgement and ability to apply new concepts and skills in interventional practice.Ability to educate staff, patients and families in invasive cardiologyKnowledge of Interventional Cardiology, Hemodynamic Monitoring, Cardiovascular Anatomy and PhysiologyJoin a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.2024 "Great Place To Work Certified"2024 "America's Best Large Employers" - Forbes2024 "Best Places to Work in IT" - Computerworld2023 "Best Employers for Women" - Forbes2023 "Workplace Well-being Platinum Winner" - Aetna2023 "America's Best-In-State Employers" - Forbes2022 "LGBTQ+ Healthcare Equality Leader" - Human Rights Campaign2022 "Top 50 Companies for Diversity" - Diversity Inc.2022 "Best Company for Multicultural Women" - Seramount2022 "Top Company for Executive Women" - Seramount"Silver HCM Excellence Award for Learning & Development" - Brandon Hall Group2022 "Best Adoption Friendly Workplace" - Dave Thomas FoundationNewYork-Presbyterian Hospital is an equal opportunity employer.Salary Range:$112,500-$149,000/AnnualIt all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

Hiring Range: This position's hiring range is anticipated to be $21 per hour to $24 per hour, depending on experience, plus great benefits!Location: New York City (Soho) - OnsiteThis is a Temporary and Part-Time role.Interviews will occur weekly until the position is filled.Position Summary: Lifesaving & Care Specialists are responsible for the daily functions, and growth of lifesaving programs such as adoptions, as well as providing basic animal care for animals in our program locations. Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society's no-kill mission and organizational success. Specialists may receive intensive assignments in a particular program, based on organizational needs.Essential Duties Responsibilities:Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict.Responsible for the daily functions, and growth of lifesaving programs such as adoptions, as well as providing basic animal care for animals in our program locations. Promote and facilitate pet adoptions, providing superior customer service, new pet parent counselling, and post-adoption support throughout.Deliver superior customer service, assist adopters, fosters and transfer partners by gathering information to match them with appropriate animals; develop general knowledge of the animals in the Best Friends' care, and in our partner shelters' care, when necessary, to best match both animal and client needs.Work directly with and support volunteers on all aspects and protocols of lifesaving care and outcome programs, including but not limited to program protocols, cleaning protocols, specific animal behavior and care, animal handling, transportation requirements and procedures, data entry, and communications.Work collaboratively with Best Friends' team members in all areas of operations to achieve lifesaving goals; follow Best Friends policies, procedures, and task lists for daily lifesaving outcome assignments, including accurate and timely communications, work completion, data entry, and recordkeeping.Maintain a safe workplace, value, and model safe work practices, adhering to organizational safety practices and rules, and communicate to leadership about unsafe practices and conditions.Skills and Experience:Previous experience working with and/or volunteering with cats and dogs is required. Ability to work with, leash, kennel, walk, and handle cats and dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats. Fear free certification is a plus.Bilingual or multi-lingual skills preferred but not required.Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with a conversational adoption process.Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations.Abilityto work in a fast-paced environment withwell-developedorganization skillsto juggle multiple competing tasks and demands.Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved.Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn.Physical Requirements:Must be able to:Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion.Work indoors and outdoors in a variety of weather conditions including extreme heat and cold.Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status.Valid driver's license, meeting Best Friends Animal Society's driver qualification standards; ability to travel, including overnight stays, when needed.Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights, and holiday work.Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do.

DESCRIPTIONAre you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help our customers build and deploy GenAI enabled applications using Amazon Bedrock and SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services. At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.AWS is looking for a Generative AI Solution Architect, who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. As part of the Worldwide Specialist Solutions Architecture team, you will work closely with other Specialist Machine Learning Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for ML/AI platforms. You will interact with other Solution Architects in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage ML/AI on Amazon Web Services. You will also create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services ML solutions into customer architectures. . You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You may continue to sponsor the creation of new products and features from these requirements, working closely with product and engineering teams to minimize requirements drift from your customer’s needs.You must have deep technical experience working with technologies related to multimodal, image generation, from model fine-tune to prompt engineering. A strong developing machine learning background is preferred, in addition to experience building application and architecture design. You will be familiar with the ecosystem of software vendors in the AI/ML space, and will leverage this knowledge to help Amazon Web Services customers in their selection process.Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. Previous experience with Amazon Web Services is desired but not required, provided you have experience building large scale solutions. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation.Key job responsibilities- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.- Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and providing guidance on their customer engagements.- Act as a technical liaison between customers and the AWS SageMaker services teams to provide customer driven product improvement feedback.- Develop and support an AWS internal community of ML related subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services GenAI solutions into customer architectures.- Customer Advisor- Implement, and deploy state of the art machine learning algorithms under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers and with the academic community.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Atlanta, GA, USA | Austin, TX, USA | Chicago, IL, USA | Dallas, TX, USA | Irvine, CA, USA | New York, NY, USA | San Francisco, CA, USA | Santa Clara, CA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experiencePREFERRED QUALIFICATIONS- 5+ years of infrastructure architecture, database architecture and networking experience- Experience working with end user or developer communities- Experience managing data pipelines- Experience as a leader and mentor on a data science team- Active in the open source community, such as HuggingFace, StableDiffusion, etc- Large models pretrain/fine-tuning experience, familiar with distributed trainingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $122,900/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

It's fun to work at a company where people truly believe in what they are doing! Job Description: Service Specialist position provides excellent customer service and is responsible for taking care of all clients print, copy, and office service needs. Supply management experience a plus. Responsibilities Process work as requested through the digital job submission system, received via email or in-person Print, scan, copy and bind projects as requested Restock supplies and paper as needed in copy machines Comply with confidentiality policy and maintain documents in a secure area Assist with basic maintenance of office hardware as needed and notify appropriate personnel regarding any advanced maintenance that needs to be scheduled Quality check all work and escalate issues to Manager Requirements High School Diploma or GED Great customer service skills, ability to multi-task with attention to detail Good verbal and written communication skills Computer skills and experience working with MS Word, Excel and Outlook Walking, bending, kneeling, standing and sitting for extended period of time Ability to lift up to 50 lbs. The Compensation range for this role is 16.75 to 20.94 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Insight Global is assisting a Union Benefits company in New York City in identifying individuals for multiple Benefits Specialist positions that they have open at the moment. This role will be assisting Union Members through inbound calls regarding their benefits plan and any issues/questions they have. The right candidate would succeed in this role if they are passionate about customer service and building long lasting relationships with the members.Requirements:* 1+ years of Customer Service/Receptionist Experience * Must demonstrate excellent oral and written communication skills. * Must meet performance standards including attendance and punctuality * A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications. * Excellent organizational and prioritizing skills. * Associates Degree or Some CollegeSalary: $50,926

DESCRIPTIONAt Amazon, we're working to be Earth's most customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. Within AWS, the AWS Industries Migration Advisor Specialist team helps global and industry customers deliver business outcomes by migrating workloads and data centers to AWS. We work closely with our technology domain specialists, sales and marketing teams, legal & program teams, solution architects, customer solution managers, partner solution managers, professional services, and customer stakeholders to deliver cloud migrations at scale. We are seeking an experienced Cloud Migration Advisor Specialist to drive customer engagement and gain commercial commitment to migrate to AWS, coach and develop our migration go-to-market v-teams, and work with cloud specialists, industry sales directors, and account teams to deliver customer outcomes. You must be effective at leading technical sales teams and in working with customers to describe and quantify the business opportunity from migrating to the cloud, and the methodologies that have been developed to reduce risk and help customers achieve their outcomes. You should be comfortable working with cross functional global teams in dynamic organizations as the engagement model will have interdependencies with other teams within AWS. The right candidate will have experience working with enterprise customers at multiple levels of seniority on identifying, sizing, and planning large scale migrations and transformation projects and leading/developing technical solutions teams. This involves a customer-obsessed and collaborative approach, strong technical acumen to provide confidence to customers and answer their questions, an ability to engage and help customers crystallize business benefits of their migrations, and demonstrating a deep understanding of cloud solutions, and a passion for helping customers transform using cloud technologies. This role can be located in New York, NY, Seattle, WA, or San Francisco, CA.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Key job responsibilities• Lead a v-team that drives customer engagement to identify and create opportunities for large-scale cloud migrations to AWS, and the associated customer business outcomes.• Convey the value of the AWS Migration Acceleration Program to senior customer stakeholders.• Engage senior customer technical and business decision makers on the benefits of migrating to AWS.• Help customers make the case for change and develop business cases for migrating to AWS.• Deliver workshops that help customers assess their current state, define their future state, and develop cloud migration plans.• Build compelling proposals to help customers achieve business value from migrations, then create and deliver commercial agreements to customers.• Log and track opportunities in our sales opportunity tracking system.• Keep management updated on the status of the migration go-to-market in your assigned territory using Amazon writing mechanisms.• Oversee customer migration success post-commercial commitment.• Conduct customer briefings, present at customer and AWS events, further AWS thought leadership in the IT and business transformation domain.We are open to hiring candidates to work out of one of the following locations:New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5 years of experience as a manager of customer facing roles leading large scale transformation programs or extensive customer engagements.- 10 years of relevant work experience in technology enabled consultative, delivery, solutions, or business development roles focused on enterprises.- 5 years of experience in cloud technologies – deep understanding of public and hybrid cloud platforms.- 3 years of experience developing, implementing, managing and executing field programs.- Working knowledge of software development practices and data center / infrastructure / networking technologies.PREFERRED QUALIFICATIONS- 7 years of experience as a manager of customer facing roles leading large scale transformation programs or extensive customer engagements.- 12 years of relevant work experience in technology enabled consultative, delivery, solutions, or business development roles focused on enterprises.- 10 years of experience in cloud technologies – deep understanding of public and hybrid cloud platforms.- 5 years of experience developing, implementing, managing and executing field programs.- Education- an MBA is highly valued as is a technical background with Computer Science, and/or Engineering/Math background.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $140,800/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

About The Princeton Review: The Princeton Review/Tutor.com is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram. Summary of Position: The Operations Specialist manages the many moving pieces for a specific role within operations. Flexibility and a wide range of expertise are the hallmarks of a strong candidate. The position requires the ability to handle the daily responsibilities of meeting and exceeding student and teacher expectations, delivering on operational and financial metrics, and keeping track of the assigned objectives for the role. The hallmark of a great Princeton Review experience is a seamless, frustration-free, and compelling journey and the Operations Specialist is the vital team member to ensure those experiences for our students and teachers.           Major Responsibilities: Manage tutorials for College Prep Tutoring programs, maximizing customer communication, and providing superior customer support. Match tutoring students with skilled tutors based on test type, student preference, location, and other factors. Oversee in-person and live online tutorial program logistics to ensure efficient and cost-effective operations with a focus on outstanding student outcomes. Deliver effective tutor communications by posting product updates and tutorial details, and retraining. Deliver effective student communications with timely, accurate, and compelling information using the brand’s voice. Support enrolled students and their parents across all TPR programs through outstanding phone, and email customer service aimed at ensuring a delightful and frustration-free experience. Regularly review bookings, enrollment, student satisfaction, tutor satisfaction, and staffing data to understand trends, identify gaps, and assist in developing strategies and tactics to respond to operational inefficiencies, market dynamics and competitor activity. Rigorously review student satisfaction, case management, test result, and usage data to drive continuous improvement and assist in decision making. Document all student, parent, and tutor contact to ensure continuity of customer service and provide data to improve all aspects of the customer experience. Respond to calls, requests and needs of students/parents/tutors in a timely and professional manner. Input and maintain tutorial details accurately in internal systems, track customer interactions using cases and workflows. Collaborate within the team and with the Operations Manager to meet and exceed the needs of our students and tutors. Undertake daily administrative tasks to ensure the functionality and coordination of department's activities. Provide great advice, support, and follow-up to prospective students and their parents to ensure that they choose The Princeton Review for their test preparation, academic prep, and admissions needs. Communicate and apply strategy, initiatives, and programs directed by the Retail Operations Team leadership. Other duties as assigned.   Education, Background, Experience & Qualifications: Bachelor's Degree preferred At least one year of professional experience in operations, customer/client services, or related roles. This experience can include part-time positions or internships Enthusiastic, confident and optimistic demeanor with an ability to thrive in a fast-paced environment An attention to detail, not letting anything fall through the cracks and a knack for anticipating problems and issues before they happen Ability to manage your own time and work remotely from your manager, teammates, and clients Strong written and oral communications skills Ability to deliver strong customer service with empathy and compassion for students and parents Experience working collaboratively to achieve objectives An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team Modern tech fluency, including the ability to manage your responsibilities using various communication platforms, Microsoft Office tools, and proprietary platforms Experience in the fields of test preparation, academic support, or online education a plus Salary: $44,500 – $66,560 per year, based on a 40 hour work week. The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming. The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.   The Princeton Review is a drug free workplace. See job description

It's fun to work at a company where people truly believe in what they are doing!Job Description:A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services.Essential Job ResponsibilitiesMail Services include metering, sorting, and distributing mail and accountable packages per scheduleCopy Services include accurately producing copy, print, and scan projects per written instructionsFloor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenanceQualifications & RequirementsHigh School Diploma or GEDMinimum of 1 year work experience in a customer services fieldAbility to multitask with attention to detailAbility to resolve issues with professionalism and tactAbility to lift or move 40 lbs. or greaterAbility to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand, or sit for an extended period of timePreferred Shift: 9 am to 6 pm Monday to FridayThe Compensation range for this role is 16.26 to 24.39 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.Click here to learn about Epiq's Benefits.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

MANATT, PHELPS & PHILLIPS LLP is one of the nation's premier law and consulting firms known for quality and extraordinary commitment to clients & integrated, relationship-based services. We are notably progressive and entrepreneurial and are deeply committed to diversity, public service, and excellence in all we do. We currently have a great opportunity for a Legal Biller in our Los Angeles, Orange County or New York office. This position will process a large volume of bills on a monthly basis. Bills will need to be processed accurately and timely in accordance with billing professional instructions, client guidelines, and billing department policies and procedures. Essential Job Functions: Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing and multiple discounts by matter for client-level bills. Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements. Create and maintain accurate and up-to date client and/or billing professional specific billing instructions. Review client and matter setup for accuracy and consistency. Review and edit pre-bills according to billing professional instructions and client billing guidelines. Communicate effectively with billing professionals, assistants and clients to solve problems that arise during the billing process to ensure that bills are mailed timely. Escalate to the Lead Billing Specialist, if necessary, clearly articulating the issue and possible solutions. Actively listen to issues raised by billing professionals and offer suggestions to the Lead Billing Specialist on process changes that address the issues. Clearly articulate Firm's billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants. Monitor carry forwards and write-offs and alert Lead Billing Specialist of problems. Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs. Troubleshoot with Collections to resolve billing issues resulting in payment problems. Create billing schedules and bill and payment analyses as required. Assist with special billing projects as needed.Qualifications: Must have a minimum of two years of legal billing experience. Self-starter who proactively focuses on providing excellent and responsive client service. Quickly grasps processes and procedures and applies them to everyday tasks. Prioritizes and organizes workflow to complete tasks in a timely manner. Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions. Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines. Communicates effectively with all levels of the organization both verbally and in writing. Works well under pressure and stays focused on accomplishing the task. Exercises good judgment. Works well both independently as well as part of a team. Knowledge of billing systems such as Aderant or Elite. Experience with e-billing. Solid basic math skills, including adding, subtracting, multiplication, division and calculating percentages. Excellent spelling and grammar skills. Demonstrated proficiency with Word and Excel. Strong attention to detail and ability to follow instructions accurately.The base annual pay range for this role is between $60,000-$95,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered.EEO/AA EMPLOYER/Veterans/DisabledManatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).Apply NowWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.VEVRAA Federal Contractor We Request Priority Protected Veteran and Disabled Referrals for all of our locations Please contact Holly Brown at 310-231-5409 or [email protected] with any questionsPDN-9bdf77ed-bb7b-4180-ab04-e2287ae749b5