Customer Care Salary in State of New York, USA

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.Dal-Tile is currently seeking an exceptional Customer Experience Specialist to join our TEAM! As the Customer Experience Specialist, we need someone who is ready to provide a variety of support such as assist showroom efforts with lead generation and business research/development while maintaining accurate customer records in all software systems like CRM, Oasis, SAP, Mircosoft Office and other programs.Primary ObjectiveEnsure our customers have the best showroom experience from initial contact to sales closure thus increasing sales and repeat business.Major Function and Scope Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement. Provides customers with selection advice and product expertise. Facilitates tile and stone selection and project development. Communicates with customers and internal teams to follow lead and capture sale. Supports sales growth by performing various duties including CRM reporting, answering phones and customer inquiries, setting appointments, quotes, sales transactions, sales reports, and customer contact lists, to enhance the shopping/buying experience. Assists in the operations of the showroom including ordering, receiving, and shipping samples for customers and maintaining samples and displays within the showroom. Assists showroom efforts with lead generation and business research/development. Maintains showroom samples/sample room and product labels. Assists in planning and coordination of social media posts and significant showroom events. Performs other related duties and special projects required to help move the paradigm of the customer selling experience as required.Experience and Knowledge Required Requires High School diploma or GED Associates degree preferred but relevant work experience considered in lieu of degree 2 years retail/design showroom/tile industry/customer service or project management required Proficient at reading blueprintsCompetenciesSuperior interpersonal and written/oral communications skills with the ability to relate well, and cooperate with others in a strong team environment to effectively coordinate activities and accomplish goals. Exceptional organizational and time management skills Working knowledge of Microsoft office including Excel and PowerPoint. Familiar with various social media platforms.Other Pertinent Job InformationDisclaimer: The information on this description was prepared by Compensation and department management and is designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Williamsville, NY, USAFull time2024-04-09R24_0000005828Job DescriptionDrives positive customer experience and repeat business. Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.ResponsibilitiesSupervises the keeping of records within a company standard system of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Resolves customers' ordering, shipping and billing complaints by performing activities to resolve the problem.Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.Contacts customers to respond to inquiries or to notify them of investigation results or any planned adjustments.Recommends improvements in products, services, delivery, shipping, or billing methods and procedures to prevent future problems.Solicits repeat and add-on sales of new or additional services or products.Manages customer satisfaction through a reach out program.Confers with customers by telephone, email or in person to provide information.QualificationsBachelor's degree or equivalent experience a plus, with emphasis in related discipline (business, supply chain, accounting).HS Diploma or equivalent required.4 years + of relevant experience with customer relations, customer service and accounting / back office with increasing levels of responsibility.Must be able to work in a team environment.Must be detail minded.Must be able to problem solve.Must be able to make decisions.Must have excellent phone skills.Must have great communication skills.Must have complaint handling skills.Able to speak clearly and listen attentively.Must be self-motivated.Must have clear handwriting skills.Capable of recognizing and distinguishing letters and numbers (both visually and orally) and remembering their sequence.Must demonstrate professional business etiquette.Must know Internet Explorer/web navigation.Must know PC's / Windows (PDF, XLS, DOC, TXT, JPEG, BMP, GIF, TIF file formats).Must know Outlook. * Must know Microsoft Excel (basic formulas and workbook set up).Must know Microsoft Word (including object insertion).Document management systems experience is a plus. Must know office equipment (copying, scanning). Experience with incident tracking systems a plus.Working ConditionsSalary $66,000 per yearNot the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.See DescriptionPI239377224

Who we are:Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.Current opportunity: Customer Care RepresentativeOnsite/Hybrid/Remote: RemoteShift: will need availability for weekend or eveningSalary: $15.87 per hourWhat you will do:The Customer Care representative position provides telephonic support in various areas of customer assistance. The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program. The representative will receive frequent inbound and make outbound phone calls throughout the workday.Qualifications/Skills:To excel in this role, you will need the following qualifications and skills:High School DiplomaMinimum 1 year customer service experience preferredProficiency in Microsoft Office (primarily Outlook)Telephonic troubleshooting abilityExceptional time management, communication, and organizational skillsAbility to learn various computer-based case management systems?Schedule flexibility - Shifts may include evenings and/or weekends. Partial holiday coverage will be required.What we offer:At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:Full benefits package, Paid time off, 401k match, Training/tuition reimbursement, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange programme, Comprehensive training provided for this position.At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.For further details about WPO please check out our website www.workplaceoptions.com and this short video gives a great overview of what we do https://youtu.be/hJEOFUJ6QHU

About Us:How many companies can say they've been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What's the role?Be a key member of the team delivering industry leading customer care and technical support for ZEISS Consumer Products. While coordinating with repair, dealer service and sales teams, resolve consumer issues and drive high levels of customer satisfaction. Develop expert-level product knowledge to troubleshoot technical challenges, and effectively inform consumer purchase decisions. With the highest level of professionalism, be the resource our customers contact via phone and the web for assistance on all things ZEISS.Sound Interesting?Here's what you'll do:Present and available to answer customer phone calls, advising customers on sending product for repair, the repair process, warranty coverage, exchanges, technical support, and any other customer queriesCoordinate customer activities with the other consumer products teams, keeping the Customer Care Manager aware of potential problems and escalations.Provide exceptional technical support to consumers for the entire catalog of ZEISS sports optics products.Maintain a "can-do" attitude while fielding, and driving the resolution of, customer issues.Be a key point of contact for consumers via phone, email, web-based inquiries, and voice mail messages.Coordinate with the service center to recommend appropriate product replacements and upgrades.Enter warranty replacement, repair estimate and sales orders into SAP as required.Accurately update service cases in Salesforce as contacts with customers occur.Receive consumer spare part requests and accurately process spare parts orders.Infrequently attend events or trade shows, as required.Other duties or projects as assigned by the Customer Care Manager.Do you qualify?HS Diploma or GED required; Associate degree preferred.3 - 5 years experience in customer care, technical support or a related field preferred.Experience using hunting or nature observation optics (riflescopes, binoculars, spotting scopes) is required.Knowledge of hunting firearms and ballistics is preferred.Excellent interpersonal skills (verbal & written) to effectively serve all customer mentalities.Strong trouble shooting skills; Problem solving mindset with attention to detail.SAP and Salesforce experience is strongly preferred. Aptitude to quickly become proficient with these applications is required.Proficiency with Microsoft Office products (Outlook, Excel, Word, Power Point, Teams)The annual pay range for this position is $61,000 - $65,000The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.Restrictions• Position is based in White Plains, NY or Hebron, KY*Your ZEISS Recruiting Team:Maria KhalilZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

About Pockyt Pockyt aims to shape a more inclusive global payments future by connecting 200+ locally preferred payment methods via one API. Thousands of brands and marketplaces rely on Pockyt for smooth payment acceptance from emerging market consumers and borderless payout to creators, vendors, and sellers in 100+ countries. About this Role Pockyt is seeking a passionated Customer Success Specialist to join our growing team! In this pivotal role, you will play a crucial part in ensuring our customers achieve their goals and maximize the value of Pockyt. You will become a trusted advisor, proactively identifying their needs and opportunities for growth, while fostering strong relationships with assigned accounts. Responsibilities Collaborate with sales team/channel partners to onboard new customers and ensure a smooth transition to using Pockyt effectively. Become a trusted advisor to customers, proactively identifying their needs and opportunities for growth within the Pockyt ecosystem. Provide ongoing support and guidance to customers, troubleshooting any issues and ensuring their satisfaction with Pockyt's solutions. Track customer health metrics and identify at-risk accounts, taking proactive steps to prevent churn and ensure customer retention. Collaborate with internal teams (e.g., product, sales, Solutions Engineering) to ensure customer success and identify areas for improvement within the Pockyt experience. Develop and maintain strong relationships with key customer contacts. Gather customer feedback and translate it into actionable insights for product development and service improvement. Qualifications Minimum 2 years of experience in a customer success or account management role. Proven track record of building strong relationships and exceeding customer expectations. Excellent communication, both written and verbal, with the ability to tailor messages to different audiences. Strong analytical and problem-solving skills. Proficient in CRM software and comfortable working with data. Deep understanding of the payments industry (a plus). Passion for building successful customer relationships and driving growth. Benefits Competitive salary and benefits package. Opportunity to work in a fast-paced and dynamic environment. Be part of a team that is passionate about making a difference. Make a real impact on the success of Pockyt and our customers.

DESCRIPTIONThe Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Vendors on the Amazon Store, ensuring Vendor satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Vendors; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Vendors to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Vendors experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Vendor business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action, and/or provide advice on how to improve business input metrics that drive growth and improve the end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit impacted Vendors.• Analyze data and trends to identify, action, and/or influence long term to maximize potential for your assigned portfolio of Vendors.• Act as a strategic and influential partner for your Vendors. Proactively seek out new opportunities for customers and Vendors. Create tailored solutions and recommendations where out of the box thinking is necessary. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Vendors to find joint areas of opportunity that drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not always defined. Make tradeoffs between short term customer needs and long term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Vendors. Use these metrics to guide your work and uncover hidden areas of opportunity.Vendor Relationship Management• Build effective working relationships with your Vendors; be a trusted advisor and a business advocate.• Deliver timely, accurate, and professional operational support to all Vendors in your portfolio within a specified service level.• Drive optimal program satisfaction and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Vendor issues and questions quickly, and with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Vendor. Follow up, escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization and deliver value across a large customer set.• Educate Vendors on how to drive incremental growth on Amazon through frequent education on tools, policies, products, and programs. Maintain in-depth knowledge in these areas to keep Vendors informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Vendors in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures, and processes of Vendor services.• Identify, quantify, and define feature enhancements and new products to improve Amazon products based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate as the voice of the Vendor with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Vendor(s) in your weekly call.• Educating a new contact at your Vendor on how to better leverage Amazon tools and systems.• Deep diving and resolving an item buyability issue that was surfaced by your Vendor.• Following up with internal Amazon teams who you are dependent on to deliver tasks for your Vendor(s).• Meeting with your Retail Category Manager to understand Category strategy and discuss your Vendor’s role in their strategy.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Vendors services in one of five major categories: (1) A designated Sr. Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advanced Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Manager supporting one to Vendors within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Vendors supported by this role may span numerous Brands, end Customer segments, and product categories.**This role is posted to a specific Consumables Hub. The Hubs include: New York, NY, Santa Monica, CA, Arlington, VA and Austin, TX. Please leverage the posting for the location you are most interested in**We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Austin, TX, USA | New York, NY, USA | Santa Monica, CA, USABASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success, Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree • Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm.PREFERRED QUALIFICATIONS• E-Commerce experience.• Retail experience.• Strong attention to detail with a proven ability to effectively manage multiple projects and priorities in an ambiguous, fast-paced/deadline-driven environment.• Able to root cause issues and identify scalable solutions to address. • Experience with partnering cross functionally to drive results including continuous improvement initiatives. (process improvement techniques such as Kaizen, Lean Manufacturing, Six Sigma, PDCA, DMAIC)• 4+ years’ experience in account management, marketing, buying, or customer success delivery in related industries like retail, telecom, technology or hospitality. • Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Excel, Microsoft OneNote, and Microsoft SharePoint.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,000/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

At CoreLogic, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.Job Description:Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you'll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. As the face of our company, you will exude professionalism in every customer interaction, prioritizing satisfaction above all else. You have an innate ability to effectively address concerns, craft effective solutions, and proactively anticipate further inquiries. Your primary responsibilities will include effectively using multiple communication vehicles to connect with customers, which may include telephones, email, and chat. You can handle challenging customers effectively, with confidence, and exhibit less reliance on additional support. To excel in this role, showcasing an unwavering positive attitude and communicating with clarity and ease in every interaction will be essential to your success. We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential.JOB DUTIESManages inbound inquiries on behalf of client, acting as an extension of our clientActs confidently in their role with little reliance on additional supportActs in a professional and appropriate manner while assisting with a resolution/answer to the issueActively and accurately participates in new hire training support (i.e. chat, side by sides, etc.)Builds product and process knowledge to effectively interact with customers, within business guidelinesIdentify customers' needs, research client systems, utilize tools to interpret and analyze dataComplex use of multiple systems in order to service customer inquiries (can be up to 10 systems)Ability to handle challenging customers effectivelyProvides accurate solutions and guidance, and uses the opportunity to educate customers where appropriateBuilds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriateActively and accurately document discussions of inquiries and leverage internal tools for next-level resolution needs.Consistently meets or exceeds inquiry response times, some may be required by client contractual service levelsMay assist with escalated issues per business guidelinesMeet personal/team production metrics and quality targetsMust adhere to strict schedule and meet attendance guidelinesJob Qualifications:JOB QUALIFICATIONSHigh school diploma, GED or equivalent is required; bachelor's degree preferred3+ years previous experience in a customer support role requiredTax/banking/mortgage/real estate Industry experience requiredPassion for service excellenceStrong written and verbal communication skills along with excellent customer service and active listening skillsStrong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to changeStrong computer skills to retrieve, query, update systems using multiple screens simultaneouslyOrganization and time management skills to operate effectively in a fast paced, high-volume environment.Typing ability of 35wpm+Demonstrated knowledge of and experience with MicrosoftAbility to work in a structured, high volume, fast-paced environment while maintaining attention to detailAbility to identify customer issues and identify appropriate tasksMust successfully adhere to schedule, attendance and required deliverables/deadlines.Demonstrates patience and empathy and have the ability to work collaboratively with othersAnnual Pay Range:37,700 - 41,600 USDCoreLogic benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.CoreLogic's Diversity Commitment:CoreLogic is fully committed to employing a diverseworkforce and creating an inclusive workenvironment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences. EOE AA M/F/Veteran/Disability:CoreLogic is an Equal Opportunity/Affirmative Actionemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. CoreLogicmaintains a Drug-Free Workplace.Please apply on our website for consideration.Privacy Policy - http://www.corelogic.com/privacy.aspxBy providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.

Join Our Energetic Team at the Forefront of Additive Electronics ManufacturingOur startup is at the cutting edge of Additive Manufacturing of Electronics (AME), and we are on the lookout for an enthusiastic Customer Support & Success Specialist to help scale our growing customer base. We are committed to revolutionizing the industry with faster, more accessible, and sustainable solutions through additive manufacturing.Industry: Electronics ManufacturingEmployment Type: Full-timeAre you passionate about electronics and helping others?Do you thrive on assisting others overcome challenges while embracing cutting-edge technology? If you're the kind of person who gets excited about innovation and enjoys making a real difference, you might just be the perfect fit for our dynamic team.Role Overview:As a Customer Support & Success Specialist, you will be the first point of contact for our customers, providing exceptional service through phone, email, and video conference. Your role is crucial in resolving queries, troubleshooting issues, creating guides, and ensuring customer success with our products and services.Responsibilities:• Address and resolve customer inquiries with empathy and efficiency.• Use our products to replicate customers' problems and promote customers' success.• Create guides, tutorials, FAQ to catalyze future problem resolution.• Liaise with appropriate departments to escalate complex issues that will contribute to our product development.• Lead the unboxing and training calls.• Keep detailed records of customer interactions.Qualifications:• 1-2 years of experience in customer service.• Proficiency in using, learning, and teaching technology.• Exceptional verbal and writing communication skills and a talent for problem-solving.• Highly organized, independent, with adept time management capabilities.• Can maintain composure and efficiency under pressure.• Affinity for electronics is a big plus.We're looking for someone who loves to engage with people and is eager to join a team that's making a tangible impact on the future of electronics.

Customer Service Representative Merrick, NY, US, 11566 **Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.** **At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.** **Purpose** Customer Service Representative will be responsible for providing prompt, accurate, professional in-person, electronic and telephone service to internal and external customers. Support other departments as needed. **Accountabilities** + Respond to all incoming customer inquiries including but not limited to: + Emergency calls + Service connects, disconnects, new service installations + Rate, billing and payment inquiries + Water quality complaints, inquiries + Resolving high bill complaints + Identifying complex meter and billing situations + Negotiating and establish payment arrangements + Provide information on products and programs offered by the Company and generate referrals to the appropriate departments + Promote low-income programs + Promote water efficiency programs + Process payments + Communicate with customers electronically and/or outgoing calls and in person + Perform back office, walk-in and cashiering responsibilities as assigned + Liaison between customer, field personnel and office staff + Expected to respond to emergency call out and extended work hours when company emergencies occur. + Ensure all working practices are compliant with Liberty Utilities’ policies, procedures, and NY PSC regulatory rules HOURLY RATE: $22.28 **Education and Experience** + High School Diploma or GED required. Associate Degree preferred. + 2-year experience working in a customer service environment handling incoming/outgoing calls required. + Knowledge of computer systems and Microsoft Office (Excel & Word) required. + Experience with accounting or billing software a plus. + Must be available during emergencies and be flexible with working longer shifts and additional hours required. + Demonstrate ability to effectively communicate with customers in a fast-paced environment while developing positive customer relations, anticipating, identifying, and responding to customer needs effectively. + Excellent written and verbal communication skills required. + Ability to set priorities, plan and coordinate work activities to accomplish work objectives. + Experience with use of cash register, receiving and posting payments. + Facilitate customer service satisfaction and a smooth flow of information between all departments. + Clearly and effectively communicate emergency information. + Communicate research results effectively with internal and external customers as it relates to customers, office, field and accounting. + Ability to communicate recommendations regarding policy development and implementation. + Experience with electronic data storage processes, ability to organize, plan and simplify business-filing systems preferred. + Work requires the ability to read and process customer applications, street addresses, computerized information and related reports, accounting terms and spreadsheets, vendor invoices, state statutes, federal laws, service area maps, correspondence and legal documents and contracts, and property legal descriptions at a college level. + Ability to perform math calculations (add, substract, estimate). Ability understand and detect errors in meter readings and billing calculations. + Work requires the ability to document customer related issues and summarize research performed as it relates to all office operations. Documentation of follow-up, prepare and maintain reports and records. + Work is widely varied, to include involvement with customers, customer service operations, field operations and accounting. Must learn and understand the interdependency of all company operations and be able to analyze and prioritize situations as they arise on a daily basis. + Capable of making decisions that are within Liberty’s business standards and guidelines; and New York rules and regulations, seeking assistance when necessary. Must be able to perform duties and function effectively with minimal supervision. + Valid driver’s license is required. **Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.** **For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.** **Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.** **With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.** **What we offer** Company funded Pension program 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

Please let me know if you are interested to consider position and send resume to Job Title: Ultrasound Technologist (Evening Shift)Domain: Healthcare- Hospital AdministrationDuration: Full TimeLocation: USA - White Plains, NYCompensation Details: Sign On Bonus: $15,000Join our dynamic team at MAGNET Community Hospital as an Ultrasound Technologist! In this role, you will play a crucial part in our Radiology Ultrasound department, conducting routine and specialized imaging procedures, diagnostic examinations, and medical sonograms. Your responsibilities will include preparing patients for procedures, assisting Radiologists as needed, and ensuring the proper operation and care of equipment. With a focus on maintaining high standards of care, you will also contribute to our commitment to exceptional customer service. As a valued member of our team, you will have the opportunity to earn a $15,000 Sign On Bonus and be part of a supportive and engaging work environment.Essential Functions and Responsibilities Include the Following:Understand and adhere to MAGNET Community Hospital's Performance Standards, Policies, and Behaviors.Prepare and position patients accurately for specific examinations, following protocols and documenting images appropriately.Assume responsibility for designated areas and procedures, producing high-quality technical images.Assist physicians during procedures as necessary.Perform equipment quality assurance and calibrations, and ensure the availability of necessary supplies.Be available for emergency procedures, on-call duty, holidays, and flexible shift coverage to maintain adequate and safe departmental coverage.Maintain cleanliness in work areas, equipment, and accessories, promptly reporting any malfunctioning equipment to Bio Med and/or supervisor.Process films and print pictures as needed.Perform routine office duties, including answering phones and documenting information in the hospital's systems.Notify transport when patients are ready for pickup or return to floors.Show radiologists all films, communicate reports to attending physicians, and document communication as necessary.May be assigned as an instructor or preceptor.Treat all individuals/staff professionally and courteously, upholding the hospital's behavioral standards.Introduce and educate patients and/or family members regarding the ordered examination.Demonstrate knowledge and skill in providing care based on the age, physical, and psychosocial characteristics of patient populations, including neonates/newborns, pediatric/adolescent, adults, and geriatric groups.Education & Experience Requirements:High school diploma/GED required.Satisfactory completion of a certified ultrasound program or Limited Permit/certificate. (ARDMS eligibility after 1 year from graduation and 1000 clinical hours).Experience preferred. Must meet continuing education requirements to maintain certification.ARDMS required for ACR accreditation compliance after January 1, 2019.BCLS (CPR) certification is required.