Customer Care Assistant Salary in State of New York, USA

Job no: 522824Work type: Staff Full TimeLocation: UMass AmherstDepartment: Transportation ServicesUnion: PSUCategories: Transportation, PSU AAbout UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. About UMass Transit UMass Transit Services (UMTS) is one of the nation's best and largest student transportation cooperatives, with over 150 student employees operating a full-service fixed route, campus ADA paratransit, and special charter services. UMTS is an operating contractor to the Pioneer Valley Transit Authority (PVTA) and carries up to 3.5 million transit passengers on a fleet of 35, 40 and 60' transit buses, including three electric. UMTS is the heart and soul for campus and regional mobility services, and we are proud to be an integral part of learning environment for UMass students, and offer a proud tradition and future of inclusivity, informality, and innovation for all co-workers, in a fun, safe and supportive culture. UMass Amherst is a subdivision of the Commonwealth of Massachusetts and part of the State Retirement Board and the Group Insurance Commission benefit programs. Job SummaryCollaborates directly with the Director of Transportation to manage the operations, transit fixed assets, and development of UMass Transit Services public transit, ADA paratransit, field trip and meet-and-greet services, including the development and implementation of policies, plans, and programs focused on ensuring safety, cleanliness, service quality, and customer experience. Essential FunctionsProvides independent operational leadership for all aspects of UMTS transit, campus ADA paratransit, and charter services for both regular and special event operations.Develops and executes employee and student staff enrichment policies and programs that foster inclusion, equity and diversity that fulfills the collective organizational need for unity, pride, and belonging.Conducts independent business analytics that support coherent, practical, and balanced transportation program recommendations that allow for thoughtful engagement with key stakeholders, including University leadership, Pioneer Valley Transit Authority and Parking and Transportation Advisory Board (PTAB) members on matters pertaining to all UMTS services.Supports the PVTA in all matters related to Federal Transit Administration and MassDOT transit program compliance, including USDOT 49 CFR Part 655 and all other elements related to Commercial Drivers License (CDL).Develops, manages and coordinates all matters related to service planning, schedules, and employee time assignment that meets the needs of the UMass and Five College academic program schedules and the PVTA.Collaborates with accessibility advocates, clients, and entities that support all ADA paratransit services, especially those services that support the UMass academic mission.Manages emergency operations management for planned and unplanned campus and regional events that may require Transportation Division resources and assets.Manage, audit, and submit monthly and ad hoc business analytics required by the PVTA, FTA, MassDOT and other relevant entities, including complex datasets for the FTA National Transit Database program.Conducts independent investigations for accident and incidents on behalf of PVTA for the purposes of risk and worker compensation management.Provides staff guidance, development, and discipline in order to meet hiring goals established by the University. Participates in discussions related to staff planning and resource allocation. Participates in sensitive employee-related matters, such as acting as a grievance hearing officer and/or conducting labor relations discussions with decision-making authority for the assigned areas. Uses access to sensitive and/or not-yet-public university-related information on in the performance or the responsibilities of position and exercises care to prevent unnecessary disclosure to others.Develops and implements strategic business plans focusing on transportation needs in cooperation and coordination with all UMTS departments involved in regional decisions.Advises the Director of Transportation and Associate Vice Chancellor on significant matters affecting UMTS transit operations and policies.Supports and coordinates a capital investment program with the PVTA and interested parties.Directs the conduct of studies, investigations, and analyses at the direction of the Director of Transportation Services and presents oral and written reports of findings and recommendations.Cultivates the UMTS safety vision; approves and adopts the agency′s safety rules, policies, and procedures; communicates safety expectations; and maintains accountability for the safety performance of the entire agency.Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of the University are carried out. Other FunctionsPerforms other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Bachelor's Degree with over 3 years experience in a related field to include 2 years supervisory experienceExcellent oral and written communication skills Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Master's Degree in related field.Managing a large diverse workforce within a resource limited entity.Class A or B Commercial Driver License (CDL) without restrictions and with Passenger Endorsement from state of legal residence, or ability to attain one within six months of hire at UMTS expense.USDOT/FMCSA Medical Card for Interstate Non-Excepted operations or ability to attain one within three months of hire at UMTS expense.FMCSA 49 CFR Part 655 Drug and Alcohol testing, including pre-employment, random, reasonable suspicion, and post-accident.Knowledge of theories, principles, and practices of bus transportation system planning and operations.Knowledge of financial, analytical, and statistical research processes and procedures.Experience in establishing, managing, and administering capital and operating budgets.Experience with local, state, and federal laws, and regulations.Interact professionally and sensitively with various levels of UMTS employees, outside representatives, and public officials.Experience with planning, organizing, and controlling the integrated work of a multi-tiered public transit organization.Providing leadership by building and managing teams. Physical Demands/Working ConditionsTypical office environment.Occasional special event and emergency operation/incident events. Additional DetailsThis position is designated as essential personnel.Occasional travel to offsite locations, including Mount Ida Campus in Newton MA.Position is a critical in-person position and therefore not eligible for full or partial remote work except for ad-hoc days for special projects. Work ScheduleFlexible start and end within a required daytime core period of 9AM-3PM Monday-Friday.Required to provide on-call coverage on a rotating basis.Required to work irregular hours, nights, and weekends when necessary. Salary InformationLevel 28PSU Hiring Ranges Special Instructions to ApplicantsAlong with the application, please submit a resume (and cover letter / optional). References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.Advertised: Mar 26 2024 Eastern Daylight TimeApplications close: Jun 28 2024 Eastern Daylight Time

Please let me know if you are interested to consider position and send resume to Job Title: Ultrasound Technologist (Evening Shift)Domain: Healthcare- Hospital AdministrationDuration: Full TimeLocation: USA - White Plains, NYCompensation Details: Sign On Bonus: $15,000Join our dynamic team at MAGNET Community Hospital as an Ultrasound Technologist! In this role, you will play a crucial part in our Radiology Ultrasound department, conducting routine and specialized imaging procedures, diagnostic examinations, and medical sonograms. Your responsibilities will include preparing patients for procedures, assisting Radiologists as needed, and ensuring the proper operation and care of equipment. With a focus on maintaining high standards of care, you will also contribute to our commitment to exceptional customer service. As a valued member of our team, you will have the opportunity to earn a $15,000 Sign On Bonus and be part of a supportive and engaging work environment.Essential Functions and Responsibilities Include the Following:Understand and adhere to MAGNET Community Hospital's Performance Standards, Policies, and Behaviors.Prepare and position patients accurately for specific examinations, following protocols and documenting images appropriately.Assume responsibility for designated areas and procedures, producing high-quality technical images.Assist physicians during procedures as necessary.Perform equipment quality assurance and calibrations, and ensure the availability of necessary supplies.Be available for emergency procedures, on-call duty, holidays, and flexible shift coverage to maintain adequate and safe departmental coverage.Maintain cleanliness in work areas, equipment, and accessories, promptly reporting any malfunctioning equipment to Bio Med and/or supervisor.Process films and print pictures as needed.Perform routine office duties, including answering phones and documenting information in the hospital's systems.Notify transport when patients are ready for pickup or return to floors.Show radiologists all films, communicate reports to attending physicians, and document communication as necessary.May be assigned as an instructor or preceptor.Treat all individuals/staff professionally and courteously, upholding the hospital's behavioral standards.Introduce and educate patients and/or family members regarding the ordered examination.Demonstrate knowledge and skill in providing care based on the age, physical, and psychosocial characteristics of patient populations, including neonates/newborns, pediatric/adolescent, adults, and geriatric groups.Education & Experience Requirements:High school diploma/GED required.Satisfactory completion of a certified ultrasound program or Limited Permit/certificate. (ARDMS eligibility after 1 year from graduation and 1000 clinical hours).Experience preferred. Must meet continuing education requirements to maintain certification.ARDMS required for ACR accreditation compliance after January 1, 2019.BCLS (CPR) certification is required.

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family!Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

At CoreLogic, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.Job Description:Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you'll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. As the face of our company, you will exude professionalism in every customer interaction, prioritizing satisfaction above all else. You have an innate ability to effectively address concerns, craft effective solutions, and proactively anticipate further inquiries. Your primary responsibilities will include effectively using multiple communication vehicles to connect with customers, which may include telephones, email, and chat. You can handle challenging customers effectively, with confidence, and exhibit less reliance on additional support. To excel in this role, showcasing an unwavering positive attitude and communicating with clarity and ease in every interaction will be essential to your success. We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential.JOB DUTIESManages inbound inquiries on behalf of client, acting as an extension of our clientActs confidently in their role with little reliance on additional supportActs in a professional and appropriate manner while assisting with a resolution/answer to the issueActively and accurately participates in new hire training support (i.e. chat, side by sides, etc.)Builds product and process knowledge to effectively interact with customers, within business guidelinesIdentify customers' needs, research client systems, utilize tools to interpret and analyze dataComplex use of multiple systems in order to service customer inquiries (can be up to 10 systems)Ability to handle challenging customers effectivelyProvides accurate solutions and guidance, and uses the opportunity to educate customers where appropriateBuilds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriateActively and accurately document discussions of inquiries and leverage internal tools for next-level resolution needs.Consistently meets or exceeds inquiry response times, some may be required by client contractual service levelsMay assist with escalated issues per business guidelinesMeet personal/team production metrics and quality targetsMust adhere to strict schedule and meet attendance guidelinesJob Qualifications:JOB QUALIFICATIONSHigh school diploma, GED or equivalent is required; bachelor's degree preferred3+ years previous experience in a customer support role requiredTax/banking/mortgage/real estate Industry experience requiredPassion for service excellenceStrong written and verbal communication skills along with excellent customer service and active listening skillsStrong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to changeStrong computer skills to retrieve, query, update systems using multiple screens simultaneouslyOrganization and time management skills to operate effectively in a fast paced, high-volume environment.Typing ability of 35wpm+Demonstrated knowledge of and experience with MicrosoftAbility to work in a structured, high volume, fast-paced environment while maintaining attention to detailAbility to identify customer issues and identify appropriate tasksMust successfully adhere to schedule, attendance and required deliverables/deadlines.Demonstrates patience and empathy and have the ability to work collaboratively with othersAnnual Pay Range:37,700 - 41,600 USDCoreLogic benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.CoreLogic's Diversity Commitment:CoreLogic is fully committed to employing a diverseworkforce and creating an inclusive workenvironment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences. EOE AA M/F/Veteran/Disability:CoreLogic is an Equal Opportunity/Affirmative Actionemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. CoreLogicmaintains a Drug-Free Workplace.Please apply on our website for consideration.Privacy Policy - http://www.corelogic.com/privacy.aspxBy providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.

OVERVIEWThe Social Edge's CEO is looking for an organized, proficient and experienced Assistant to support in a mixture of both personal and professional capacities.WHO WE AREThe Social Edge curates and distributes the most entertaining and informative stories for a daily online audience. We publish via a robust network of digital channels and social media properties, including George Takei's social media. Each month, both our media properties and videos are visited and viewed by millions of people. JOB DESCRIPTIONThe Social Edge's CEO is seeking an experienced Assistant to lend support in a mixture of both personal and professional capacities. The day-to-day will include overseeing personal and professional calendars, managing hired contractors and staff, support executive tasks, basic budgeting, coordinating travel, daily household and family operations, and more. The ideal candidate for this role is equally skilled at self starting as they are managing directive. We seek a highly organized, proficient, kind, and positive individual to support his changing needs. This role will work side by side with our CEO in his New York, NY residence. Must be great with very young children and very cute pets.ABOUT YOUSelf-starting, organized and a good problem-solver, able to eliminate obstacles through innovative and adaptive approachesReady to deal with the outside world on behalf of a busy executive and popular writer with a highly engaged fan and subscriber baseCreative and flexible, with a sense of style and humor Willing to travel / vacation with the family periodically A task master who enjoys checking things off the listAnticipates questions and painpoints and offers effective solutionsKind and positive outlookPlus - interests in digital media and / or Broadway CORE RESPONSIBILITIESExecutive SupportProfessional calendarCustomer inquiriesBilling, expenses, budgetsBook / manage travelLiaison with accountantsSocial media support and engagement Manage HouseholdPersonal + family calendar(s)Manage staff / vendors (including nanny, sitters, cleaner, contractors, etc.)DeliveriesHome Inventory - supplies, food, etcOther SupportChildren - arrange with nanny and sitters, day care, pre-school, arrange transport, clothes, supplies, appointments Veterinary check upsEvent planning - houseguests, company dinners, children's birthdays and holidays, etcQUALIFICATIONS2+ years of professional assisting or home management experienceMust live in New York City or able to commuteMust be comfortable around children and petsSupreme organization skillsStrong written and spoken communication with peers, customers, vendors, etcAAP/EEO STATEMENTThe Social Edge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Social Edge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.BENEFITSThe Social Edge offers competitive benefits, including:Subsidized Health insuranceFully covered basic dental, vision & life insurance401k with 4% matchWellness memberships ( Crunch or ClassPass)Discounted Citi Bike membershipPaid Family LeaveWORK ENVIRONMENTThe Social Edge is a remote working company. Employees must be able to work from home. This role requires use of an Apple MacBook laptop, which will be supplied to you by the company.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move household or office products and supplies, up to 50 pounds.POSITION TYPE & EXPECTED HOURS OF WORKThis is a full-time position. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 9:00 a.m. to 6:00 p.m. TRAVELOccasional family vacation trips (all expenses paid, economy fare travel)ADDITIONAL ELIGIBILITY QUALIFICATIONSMust live in or have the ability to commute to New York, NYWORK AUTHORIZATIONIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.SALARY RANGEIn addition to a suite of benefits including subsidized health insurance, dental insurance, unlimited PTO, a work-from-home stipend and more, we are offering an annual base salary in the range of $70,000 - $75,000 USD..

New Store OpeningJob Status: Full-TimeWarby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on!What You'll DoCommunicate Warby Parker's values and brand philosophy to customersOwn troubleshooting for our point-of-sale systemOversee the store's inventory management proceduresDevelop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiencesManage and implement daily zoning schedulesOpen and close the storeLead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as neededDirect a team of 8-10 team members, consistently demonstrating what great service looks likeHelp conduct team members' biannual performance reviews with the Store Leader and Associate Store LeaderAssist with new hire on-boarding and ongoing trainingTreat all of our customers with respect and cultivate an inclusive, service-minded work cultureWho You AreSteeped in Retail experience, with 1+ year in a management positionEquipped with exceptional interpersonal skillsBacked by managerial experience in sales or operations at a complex, customer-focused retailerA self-starter with an entrepreneurial spiritEager to learn new skillsAn upbeat and empathetic team playerDriven to do what it takes to be a top performer time and time again-and help your teammates reach their targets along the wayAble to bring a positive, fun energy to the workplace, even when working long hoursNot on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)Some benefits of working at Warby Parker for full-time employees:Health, vision, and dental insuranceLife and AD&D InsurancePaid time offPaid HolidaysRetirement savings plan with a company matchParental leave (non-birthing parents included)Short-term disabilityEmployee Assistance Program (EAP)Bereavement LeaveOptical Education ReimbursementSnack PantryAnd more (just ask!)Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.Pay Range$23.65-$26 USDIf you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").About UsWarby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Description SCA Customer Care Rep I Location(s): This is a virtual role, the ideal candidate will be located within 50 miles of one of the following NGS Elevance Health office locations; Indianapolis, IN, Denison, TX, Harrisburg, PA, Hingham, MA, Syracuse, NY and Manchester, NH. Pay: the pay for this position varies by location, is set by the government, and is non-negotiable . The pay is as follows: Indianapolis, IN-$17.20 Denison, TX-$17.20 Harrisburg, PA-$17.20 Hingham, MA-$17.20 Syracuse, NY- $17.20 Manchester, NH- $17.20 National Government Services is a proud member of Elevance Health's family of brands. We administer government contracts for Medicare and partner with the Centers for Medicare and Medicaid Services to transform federal health programs. The SCA Customer Care Rep I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make an impact: Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background. This position is part of our NGS (National Government Services) division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years. Preferred Skills, Capabilities, and Experiences: For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Medicare/Healthcare knowledge is preferred but not required. Call center experience is strongly preferred. For candidates working in person or remotely in the below locations, the salary* range for this specific position is $17.20 Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance.

Vassar CollegeAssistant Director of Annual Giving, Volunteer and Reunion ProgramsDepartment: Office of AdvancementDuration of Position: Full year / Full timeWork Schedule: Employee Type: AdministratorPosting Date: 05/10/2024Union Representation: Not ApplicablePosting Number: AS488PPay Rate: Compensation: The starting annual base salary range for this position is $58,458.40-$66,000 (USD).When extending an offer, Vassar College considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, budget, and other market and organizational considerations. The starting salary range represents the College’s good faith and reasonable estimate at the time of posting.About Vassar CollegeLocated in the scenic Mid-Hudson Valley, Vassar College is a highly selective, residential, coeducational liberal arts college. Vassar stands upon the homelands of the Munsee Lenape.Vassar College is deeply committed to increasing the diversity of the campus community and to promoting an environment of equality, inclusion, and respect for difference. The College is an Equal Opportunity and Affirmative Action employer, and especially welcomes applications from veterans, women, individuals with disabilities, and members of racial, ethnic, and other historically underrepresented groups.Vassar College is a smoke-free, tobacco-free campus.Vassar College offers a comprehensive benefits package for administrators which includes:22 vacation days for full time employees – prorated if not full time, unlimited paid personal and sick time for use at the supervisor’s approval.14 paid holidays per year which includes the week between Christmas and New Year’s Day.A choice of three health plans (EPO, PPO, High Deductible), Participation in FSA, Dependent Care, and Transit programs.Voluntary, employee paid dental insurance plan.Life Insurance and Voluntary Supplemental Life InsuranceEmployer paid short-term and long-term disability programs.403(b) defined contribution plan after one year of service. For more information, visit: https://offices.vassar.edu/human-resources/benefits-and-wellness/retirement/New hires will be automatically enrolled in the SRA at a 4% employee contribution per paycheck.Tuition benefits for undergraduate programs: Eligible after applicable waiting period. For more information, visit: https://offices.vassar.edu/human-resources/benefits-and-wellness/tuition/Position Summary and ResponsibilitiesVassar College is mid way through its ambitious and historic $500 million comprehensive campaign that will deepen our investment in financial aid and student life, expand research opportunities for our world-class faculty, and provide critical support for curricular innovation, racial justice and community engagement, environmental sustainability, admissions and career education. The successful candidate will join a dynamic and ambitious team that is charged with growing Vassar's participation and raising $71 million across our five-year campaign.The Assistant Director will report to the Associate Director of Annual Giving, Volunteer & Reunion Programs. As a strategic member of the Annual Giving team, the Assistant Director will play an important role in co-managing an annual giving volunteer program that includes personalized cultivation, solicitation, and stewardship of young alums in both annual giving and reunion giving programs.Our alumni volunteers are wonderful, passionate supporters of the College and high-priority donor prospects. A key responsibility for this position will be to identify new volunteer prospects who can increase peer-to-peer donor engagement within their classes with specific focus on reunion years.Responsibilities: Manage 10-15 classes of young alum volunteers, including 4-5 reunion classes. Recruit and engage young alum volunteers. Demonstrate to volunteers the impact of their giving. Provide information on college developments and programs relative to their interests. Solicit volunteers to renew, give monthly and/or upgrade. Promote philanthropic opportunities, such as college giving priorities, crowdfunding projects like Generation Vassar, etc. Develop and maintain a broad knowledge of the college, such as admissions, athletics, the arts, etc. Maintain access to a volunteer management system/platform. Collaborate effectively with other members of the Annual Giving team, Advancement Communications, et al. as part of a comprehensive multi-channel marketing program, including direct mail, email, social media and tele fund channels. QualificationsRequired Two years of professional experience in direct sales, fundraising or marketing. Education and experience equivalencies will be considered. Commitment to working collaboratively with people of diverse interests and backgrounds. Demonstrated experience cultivating and advancing relationships strategically and proactively. Personal capacity to thrive in a fast-paced work environment. Strong oral and written communication skills. Preferred Bachelor’s degree. Higher education fundraising experience. A proficiency with Customer Relationship Management (CRM) databases and data-reporting tools. Special Instructions to ApplicantsTo complete your on-line application, you will be required to attach your resume, cover letter, and contact information for 3 professional references. All attachments must be in PDF format. Review of applications will begin immediately. If you have any questions, please contact Human Resources, 845-437-5820.For full consideration applicants should apply by: All applicants must apply online at: https://employment.vassar.edu/postings/3850.Copyright ©2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-f58bb8e12b697d4299c5d4ffaf0def3f

Job DescriptionThe Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.??As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our Lighthouse team as a Lighthouse Case Coordinator. Lighthouse is a fully functional 3D Print digital prosthetic lab supporting Aspen Dental Branded practices for removable prosthetics inclusive of surgical guides, night guards, and digital dentures.Responsibilities:Maintain Lighthouse Queue and the Lighthouse Tracker spreadsheet- Research cases in Lighthouse Print queue that are missing CAM files, 3ShapeCommunicate and or LabRx supporting data.Prepare LabRx scripts for cases in Lighthouse Queue to be printed at Lighthouse Print.- Print LabRx scripts and sort based on print material batching.Maintain the Lighthouse Billing Tracker.Enter all cases from Lighthouse Portal into Lighthouse Case Tracker spread sheet which includes:- Ensuring design files are current and adequately stored for printing.- Suppling an all-encompassing reference list.- Ensuring accuracy for Finance to use for monthly billingMaintain Lighthouse queue support which includes:- Case tracking inquiries.- Responding to any office inquiries of case location, approximate delivery dates, and any additional questions- Contacting designer or Lighthouse team to determine delivery estimationManage Lighthouse Portal which includes:- Cross checking cases in the Lighthouse Portal (3Shape) for matching lab script in the to Designer Queue (LabRx).Manage To Designer Queue which includes:- Cross checking cases in the To Designer Queue for matching cases in the Lighthouse PortalInstruct office team members on 3Shape Communication and LabRx protocols as neededCustomer service support via phone, live chat agent, and ticketing systemRequirements:High School Diploma or equivalent requiredFlexibility around scheduling for weeknight evenings and Saturday morningsExperience working in a fast paced, customer driven environmentDesire to exceed customer service expectationsData entry experienceProficient with Microsoft ExcelOrganized and detail-orientedSalary $19-21/hr

Welcome to Ross Stores, Inc., where our differences make us stronger... At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!GENERAL PURPOSE:Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.Communicates any variances to Company standards to the Store Manager.Ensures proper scheduling of Associates to meet business objectives.Ensures compliance with all State, Local and Federal regulations.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Accepts special assignments as directed by Leadership.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:Assists in recruiting, hiring, training and developing non-exempt Associates.Ensures compliance of Ross personnel policies and procedures.Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget.Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do.Ensures all Associates understand and can execute emergency operating procedures.Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.Assists in the facilitation of monthly safety meetings.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand:Represents and supports the Company brand at all times.Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.Manages Store to ensure a clean, neat, easy to shop environment.Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Ensures merchandise is presented and organized according to Company merchandising guidelines.Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals.As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.Assists in leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.Ensures Public View Monitor (PVM) system is maintained properly.COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment.Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.Ability to set priorities and exercise independent judgment.Maintain high quality of Customer service.Fluency in English.Ability to work evenings and weekends.Ability to perform basic mathematical calculations commonly used in retail environments.PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.