Security Administrator Salary in Nashville, TN

Job DetailsAre you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!SummaryHSAG is nationally recognized as an industry leader in the areas of audits, data analysis, measure development, and patient satisfaction surveys. We are in search of talented individuals who are interested in a career in healthcare performance measure auditing as an Auditor, Sr. in HSAG's Audits department within the Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. The Auditor, Sr. position benefits from HSAG's desire to grow its staff into future leaders of healthcare quality improvement in the nation. HSAG's auditors are provided formal training in an assortment of healthcare-related topics, including health policy, clinical concepts, overview of analytic methods, data sources, and management techniques. HSAG offers:A comfortable work-life balance, and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k).The Auditor, Sr. is a primary contributor to the Audit department's work that spans the broad spectrum of healthcare performance measurement projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, this position performs-under supervision-healthcare auditing, data validation, and performance measurement projects through various stages including implementation, day-to-day operations, audit support, evaluation, and reporting. Activities include independently developing work plans, report templates, and timelines; independently leading contracts and project tasks; guiding coordination and Auditor I, II, and III staff in oversight and maintenance of project files and other project tasks; leading client teleconferences and meetings; performing online research on healthcare topics; leading performance measure validation audits; and providing regular progress reports to Data Science & Advanced Analytics management staff.Details regarding potential project assignments will be discussed with potential candidates during the interview process.Essential Competencies, Duties and ResponsibilitiesServe as a primary contributing member of HSAG's Audits department within DSAA.Serve as a lead auditor for all performance measure validation audits.Lead and manage multiple client contracts as primary point-of-contact and subject matter expert.Mentor and train junior staff with limited supervision.Provide oversight of supplemental Healthcare Effectiveness Data and Information Set (HEDIS®)[1] audit operations.Independently act in a liaison capacity between appropriate management personnel and staff, transmitting decisions and information to organizational units as appropriate, as well as outside agencies and organizations.Lead project management tasks, including communication (written, phone, fax).Communicate directly and manage project partners, consultants, subcontractors, and other entities on audit and performance measure validation-related projects.Maintain, tag, and sort documents for assigned projects on appropriate SharePoint team sites and HSAG's corporate and federal networks following HSAG prescribed governance rules.Prepare project deliverables and lead documentation and submission of deliverable using the appropriate mechanism (i.e., electronic, hard copy, direct data entry etc.).Develop and adhere to project time and task schedules, identify opportunities to improve the project process, and develop quality improvement activities accordingly.Meet agreed-upon deadlines in a timely fashion and independently and accurately prepare and type deliverables, reports, various project documents, letters, and other material.Lead and complete the development of written and data-oriented reports in Microsoft Word and Excel.Conduct research via the Internet including literature searches of clinical topics as assigned.Participate in and lead pertinent healthcare educational and training presentations as required.Conduct Internal Quality Control (IQC) monitoring regarding efficiency/effectiveness of activities conducted. Present issues and recommended solutions and take corrective actions as indicated.Serve as a subject matter expert to HSAG staff and clients on HEDIS measures and non-HEDIS performance measures as applicable.Represent HSAG in a professional manner at all times.[1] HEDIS Certified Measures® is a registered trademark of the National Committee for Quality Assurance (NCQA).Compensation: 101,000 to 125,000/annually DOEJob Requirements:Education and/or ExperienceMaster's degree in business, science, or healthcare-related field.At least seven years of work experience in healthcare and a minimum of ten years of work experience are required.Certified HEDIS Compliance Auditor (CHCA) required.At least five years of auditing experience and four years of experience as a lead auditor; at least four years in HEDIS auditing and/or data validation, with at least one year as a lead are required.Advanced knowledge of performance measures is required.Experience writing client reports as a lead author and report designer is required.Prior experience leading multiple medium and large projects or contracts is required.Experience writing responses to requests for proposals is required.At least two years of supervisory experience, including experience mentoring junior staff.Other QualificationsProficient English/communication skills (i.e., public speaking, spelling, composition, grammar, proofreading and editing).Proficient interpersonal skills.Experience in Microsoft Word, PowerPoint, and Outlook.Experience in Microsoft Excel.Experience in conducting research via the Internet.Ability to handle several projects simultaneously and work with multiple teams.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.HSAG All User Information Security ResponsibilitiesAll workforce members, volunteers, contractors or third-party agents of HSAG, Inc. who are authorized to access information systems and/or associated company data on paper or in electronic format are responsible for the following:Adhering to policies, procedures and guidelines pertaining to the protection of HSAG Company Data.Reporting actual or suspected breaches or vulnerabilities in the confidentiality, integrity or availability of HSAG Data to your immediate supervisor/manager, Corporate Compliance or Information Technology/Security Personnel.Reporting actual or suspected breaches or vulnerabilities in confidentiality, integrity or availability of Corporate Data, may be reported anonymously, via the NAVEX Global Compliance hotline at 1-800-992-9892.HSAG publishes various policies, guidelines and procedures related to the protection of Corporate Data and Information Systems. They can be found on the corporate SharePoint website. Information on requirements that may be unique to your business unit or a system you have access to can be found by talking to your supervisor/manager or designated system administrator.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us. 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Our work depends on a Senior DevSecOps engineer joining our team to support a US Air Force program that is playing a major role in strengthening and modernizing America's Ground-Based Strategic Deterrent. Our client will develop and deliver a digital engineering design solution that enables and integrates the program's complete set of data, tools, and model-based systems engineering (MBSE) activities, and makes them available to internal and appropriate external engineering and programmatic stakeholders throughout the program's lifecycle. This Senior DevSecOps Engineer position will directly contribute to building and supporting the containerized infrastructure, CI/CD pipelines, and software factory components of the digital engineering environment. This position is remote with up to 40% travel to the greater Salt Lake City, Utah area. How a Senior DevSecOps Engineer will make an impact:Building and maintaining containerized infrastructure in Amazon Web Services (AWS)Deploying and maintaining Kubernetes clustersDeploying and configuring DoD-accredited suite of tools via big bang methodologyBuilding Software Factories for developers and end usersSupporting the ongoing lifecycle maintenance of the DevSecOps tool chainArchitecting and maintaining software / infrastructure build, test, and deployment CI/CD pipelinesWorking daily with Development teams to integrate dependencies and backend components via automated pipelinesTroubleshooting application deployments to Kubernetes clustersAssisting teams with DevSecOps issues related to performance and configurationIdentifying and implementing improvements to how we securely build, deploy, and monitor software projectsProvide insight and guidance for the preparation and maintenance of all documentation for processes and procedures related to engineering projects What you'll need to succeed: Required experience/skills:Active Secret clearance with ability to upgrade/maintain a Top Secret clearanceDoD 8570 IAT Level II Certification: Security+ CE, CND, SSCP, GSEC, GICSP, CySA+, or CCNA Security.Experience with Linux based environments and bash scriptingExperience with Kubernetes and Helm - building, deploying, maintaining and troubleshooting K8s clustersExperience with Gitlab and Gitlab CI/CD pipelines end-to-end, from code commits to productionExperience with Software Engineering and Continuous Delivery and/or DevOps related practices including software development life cycle (SDLC)Experience with Git version controlExperience with Docker, containerization build technologies, and container registriesMust be detail oriented, critical thinker, possess excellent problem-solving skillsDesire for continuous improvement and a commitment to best practicesBachelor's Degree in computer science, computer engineering, systems engineering or any related field/major, or additional years of experience in information technologyDesired:Experience with Amazon Web Services (AWS) architectureFamiliarity with Flux and GitOps practicesExpertise applying true DevSecOps practices and Infrastructure-as-Code (IaC) automationKubernetes Certification (Certified Kubernetes Administrator - CKA)AWS Certification (Certified DevOps Engineer - AWS-DOP)Active Top Secret clearanceBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

An experienced Microsoft Azure cloud engineer who has expertise in the strategy, design, development, and implementation of large-scale projects primarily focused in the cloud. The ideal candidate will have a firm grasp of emerging technologies, platforms, and applications and an ability to customize them to help Meharry Medical College become more secure and efficient. Extensive knowledge of cloud maintenance, experience in multi-team collaboration, and advanced industry knowledge are essential to help us achieve our goalsAn experienced Microsoft Azure cloud engineer who has expertise in the strategy, design, development, and implementation of large-scale projects primarily focused in the cloud. The ideal candidate will have a firm grasp of emerging technologies, platforms, and applications and an ability to customize them to help Meharry Medical College become more secure and efficient. Extensive knowledge of cloud maintenance, experience in multi-team collaboration, and advanced industry knowledge are essential to help us achieve our goals. The cloud engineer will have an immediate impact on the day-to-day efficiency of IT operations and an ongoing impact on growth.To be successful as a cloud engineer, one should be able to identify the most optimal cloud-based solutions for the business needs of Meharry Medical College and maintain cloud infrastructures in accordance with best practices and company security policies. A top-notch cloud engineer should have excellent troubleshooting skills, stay current with industry trends, and should be a team player.The Cloud Engineer will work in tandem with our network and systems' team to identify and implement the most optimal cloud-based solutions for the company. Also, defining and documenting best practices and strategies regarding application deployment and infrastructure maintenance. Provide guidance, thought leadership, and mentorship to fellow coworkers to build their cloud competencies. They will manage cloud environments in accordance with company security guidelines while also ensuring application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design. Education and Experience:Bachelor's degree in Computer science, engineering, or a related field is required.At least 4-7 years of relevant work experience in Cloud engineering is preferred.Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert or Microsoft Certified: Security, Compliance, and Identity Fundamentals are preferred.Proven experience as a Cloud engineer or similar role, with a strong background in supporting and troubleshooting Cloud services.In-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, Power Platform (Power Apps, Power Automate, Power BI), and related technologies.Proficiency in Microsoft 365 administration, configuration, and customization, using tools such as PowerShell, SharePoint Designer, and Microsoft 365 admin center.Familiarity with Cloud security and compliance features, including data protection, information rights management, and data loss prevention.Experience supporting migration projects utilizing Microsoft Azure, including technical assistance and familiarity with migration tools and methodologies.

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations. What does our values-based culture offer you? A collaborative work environment A mission-oriented mindset Work-from-home flexibility A chance to grow your career All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation! We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use. We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you! We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments. Your Role As a HealthStreamer Position Summary The Success Manager plays a pivotal role in assuring a meaningful experience for our customers as they strive to solve big problems using HealthStream products and solutions. By proactively engaging with customers in purposeful dialogue, the Success Manager helps to ensure optimal adoption of solutions in alignment with the customers organizational goals. Essential Duties and Responsibilities You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training. Develops and maintains an ongoing consultative relationship with the customer through regular engagement with key stakeholders to review satisfaction and utilization of products/solutions, share best practices, determine progress to organizational goals, and identify ongoing customer needs. Solicits regular customer feedback and communicates responses accordingly to HealthStream internal stakeholders, including sales, product management, training, onboarding, and operations. Utilizes data to analyze product utilization and adoption Proactively intervenes where opportunities exist to improve utilization/adoption and ensure ongoing customer retention and growth Maintains Salesforce documentation of customer engagement activities to ensure service continuity Collaborates with sales, product management, onboarding/implementations, customer service, and other success management team members to ensure seamless interactions with our customers Collaborates with product managers/owners of assigned solutions to ensure ongoing understanding of product design and metrics for customer success Collaborates with implementations teams to develop onboarding plans for assigned products Collaborates with sales and other Success Managers on account renewal strategy Provides advisory support in pre-sales discussions to articulate the role of the Success Manager in supporting the customer Collaborates with product, development, and content teams to develop customer facing materials for assigned products Maintains the customer community site to support customer self-service by ensuring up-to-date product guides and templates, advertising webinar topics, and encouraging and engaging in discussions with and between customers Collaborates with members of the HealthStream Community team to ensure customer resources on the community are effectively addressing their needs for self-service Leads strategies to increase assigned product adoption on both a one-to-many and one-to-one basis with our customers Identifies and nurtures referenceable accounts and assists to capture the customers success story and ROI Collaborates with onboarding teams to develop onboarding plans for assigned products Qualifications What You Will Need to be Successful Education, Experience and Knowledge Required Experienced professional with a minimum of a bachelor's degree in healthcare, business, or technical field Nursing degree, RN, and/or clinical experience strongly preferred Minimum 3 years in a B2B customer success/sales or related role Experience in healthcare organization preferred Experience with HealthStream products from an administrator level is a plus Experience in a SaaS business desirable Skills and Abilities Required Experience with Salesforce and a success management tool (such as Totango or Gainsight) is desirable Proficiency in use of Microsoft Office Products Excellent verbal and written communication skills Understanding of data and its application to defining customer success Technical acumen to support development of an in-depth understanding of assigned products/solutions Function independently and use critical thinking to analyze and help resolve customer challenges with product utilization and adoption Seek guidance from more experienced team members when encountering new/challenging situations Effectively present information to management, customer groups, and HealthStream internal stakeholders Collaborate as part of a team to optimize solutions and a seamless delivery approach Interact and build relationships at various levels of customer organizations to identify their needs and work with them to find solutions that fit within their organizational strategy, culture, and constraints Utilize data to demonstrate customer performance to desired outcomes Coordinate activities across a number of customer accounts Adapt to changes in strategy or approach as needed in a fast paced, innovative environment Willingness to learn a variety of HealthStream platforms and products, and to commit to ongoing learning to maintain competence in assigned products/solutions Travel up to 20%, staying overnight as needed to meet customer and internal company needs. Seek guidance from more experienced team members when encountering new/challenging situation Benefits HealthStream offers a comprehensive benefits package to eligible employees, including: Medical, Dental and Vision insurance Paid Time Off Parental Leave 401k and Roth Flexible Spending Account Health Savings Account Life Insurance Short- and Long-Term Disability Medical Bridge Insurance Critical Illness Insurance Accident Insurance Identity Protection Legal Protection Pet Insurance Employee Assistance Program Fitness Reimbursement If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.About the Opportunity Are you ready to be at the forefront of innovation in the Data industry? Join our dynamic team, where you'll help scale an already stellar sales funnel tech stack. If you're passionate about driving excellence in these critical areas and thrive in an innovative, forward-thinking environment, we invite you to embark on this exciting journey with us. The Business Systems Administrator will be responsible for administering the systems that facilitate lead generation to deal creation, leveraging best in class functionality from Salesforce, Outreach, RingLead and Allbound PRM, to name a few of our pillar technologies. You will work with system analysts, developers and business stakeholders to build elegant and effective technical solutions. We are looking for a rock star Salesforce administrator for whom problem solving and declarative building are core strengths and programmatic development is a future career aspiration.You will be a key contributor to our centralized Enterprise Applications team, partnering closely with our Marketing, Sales Development and Channel functions. Strong problem-solving skills and a strategic mindset focused on improving business processes are key to this role's success. The role reports to the Director of Enterprise Applications. What You'll Accomplish As a Business Systems Administrator at Cribl, you will assist in the administration of our lead to opportunity systems. Your contributions will be instrumental in streamlining operations and driving efficiency across the organization. Specifically, you will: Systems Administration:Take ownership of Salesforce Sales Cloud (Lead to Opportunity), CPQ, Allbound PRM and RingLead administration to optimize their functionality, ensuring seamless operations and data accuracy. Data Quality:Implement solutions to enhance data quality, ensuring that our systems are populated with clean, accurate, and up-to-date information. Maintain Cribl's robust deduplication, enrichment and normalization capabilities on the RingLead platform. Partner Portal:Enhance and maintain Cribl's Partner Portal and integrated systems, enabling efficient collaboration with our partners. Technical Mastery:You will excel as an administrator and acquire new skills through continual learning and peer mentorship on your way to becoming a proficient Salesforce developer. Product Understanding:Develop a deep understanding of Cribl's business and product offerings to better support and align with the organization's goals. Complex Issue Resolution:Work collaboratively across all assigned segments of the business to resolve a wide range of complex business and product-related requests, significantly reducing time to deliver solutions.What You'll Bring To excel in this role, you should possess the following qualifications and qualities: 3+ Years of Progressive Experience:You have at least 3 years of hands-on experience in Salesforce and GTM systems administration, demonstrating continuous growth and expertise in the field. Salesforce Sales Cloud & Data Management Proficiency:You are proficient in Salesforce Sales Cloud and CPQ as well as CRM data management, with a proven track record of leveraging CRM and integrated tools to enhance business operations. MAP Integration Knowledge:You have a solid understanding of how Marketing Automation Platforms (MAP) integrate with Salesforce, enabling you to thrive as a Marketing Operations partner and optimize marketing processes. Technical Prowess:You have mastered declarative technical skills, including objects, layouts, flows, validations, and no-code integrations and can apply these skills effectively across our tech stack. You are an Excel power user capable of analyzing complex datasets. Time Management and Adaptability:You can successfully manage your time, prioritize workloads and adapt to changing project demands. You navigate through ambiguity, overcome roadblocks, and find alignment on next steps. If you are a motivated, tech-savvy professional with a passion for optimizing business systems and processes, we invite you to apply for this Business Systems Administrator position at Cribl. Join our team and play a key role in driving our business forward through system efficiency and data management excellence.Preferred Qualifications Working experience at a fast-growing SaaS company Experience scaling a function at a remote first company Proficiency with Salesforce CPQ Outreach administration experience VS Code beginner to intermediate Basic understanding of integration frameworks, RESTful APIs Excited about the data space Good jokes, or maybe better, bad jokes A love for goats Salary Range ($111,000 - $158,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.Bring Your Whole SelfDiversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

We are seeking Sr. Linux Server Engineer who has a passion around vulnerability management, automation and experience implementing STIGs. This person should be experienced in server hardening best practices, creating Ansible playbooks, vulnerability scans, developing fixes, implementing those fixes, responding to audits, audit remediation, rolling out O/S sub level step by step and scripting with Ansible Tower and Bash. This person should know how to follow enterprise change and release management best practices and be able to work across infrastructure and information security teams to meet project deadlines. This is a great opportunity to work on a large scale roll out of STIGs with a great company. Required Skills: Must have at least 3 or more years experience as a Linux Server Engineer in an enterprise organization with at least 300+ serversExperience implementing STIGs or CIS standardsExperience performing vulnerability remediation including reviewing the scan results, developing, and implementing fixes, etc.Should have experience using Ansible Tower, Satellite including playbooks from scratchStrong knowledge and experience performing server hardening following CIS and/or STIGsStrong knowledge of best practices surrounding Change Management and Release ManagementBash scripting skills Desired Skills: Experience implementing STIGS on Red Hat 9 a huge plus but not requiredBachelors Degree in related field a plusBeacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future (TM)

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations. What does our values-based culture offer you? A collaborative work environment A mission-oriented mindset Work-from-home flexibility A chance to grow your career All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation! We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use. We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you! We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments. Your Role As a HealthStreamer Position Summary HealthStream Customer Success is dedicated to helping our clients derive maximum value from their HealthStream investment. Our mission is to provide unparalleled support at every step of the customer journey, ensuring the effective utilization of our solutions to help our customers achieve their strategic priorities. As a Success Manager, Account Success, you will play a pivotal role in driving customer satisfaction and fostering the widespread adoption of our products to support revenue goals. This will involve close collaboration and coordination with Account Management, Product Success Management, Customer Service, and other cross-functional teams. Essential Duties and Responsibilities You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training. Develops and maintains an ongoing consultative relationship with the customer through regular engagement with key stakeholders to review satisfaction and utilization of products/solutions, share best practices, determine progress to organizational goals, and identify ongoing customer needs. Presents Quarterly Business Reviews (QBR's) in coordination with Account Management to review product utilization, success metrics, and align on future objectives and strategies for mutual success. Develops and implements documented remediation plans for at-risk renewals, ensuring proactive measures are taken to address identified issues in order to facilitate successful renewals. Monitors and tracks the execution of remediation plans, regularly assessing progress against established milestones and adjusting strategies as needed. Evaluates the effectiveness of remediation strategies and lessons learned to inform future renewal risk mitigation efforts and improve overall customer satisfaction. Solicits regular customer feedback and communicates responses accordingly to HealthStream internal stakeholders, including sales, product management, training, onboarding, and operations. Maintains documentation in the customer success platform for all customer engagement activities Collaborates with sales, product management, onboarding/implementations, customer service, and other success management team members to ensure seamless interactions with our customers. Collaborates with sales and Product Success Managers on renewal strategies. Utilizes the community to support customer self-service by maintaining up-to-date product guides and templates, advertising webinar topics, and encouraging and engaging in discussions with and between customers. Collaborates with members of the HealthStream Community team to ensure customer resources on the community are effectively addressing their needs for self-service Identifies and nurtures referenceable accounts. Qualifications What You Will Need to be Successful Education, Experience and Knowledge Required Experienced professional with a minimum of a bachelor's degree in healthcare, business, or technical field 3-5 years in a customer service/customer success or related role Experience in healthcare organization preferred Experience with HealthStream Learning Center (HLC) from an administrator level is a plus Experience in a SaaS business desirable Experience with Salesforce and customer success platforms (Totango) is desirable Skills and Abilities Required Proficiency in use of Microsoft Office Products Excellent verbal and written communication skills Excellent presentation skills Understanding of data and its application to defining customer success Technical acumen to support development of an in-depth understanding of assigned products/solutions Function independently and use critical thinking to analyze and help resolve customer challenges with product utilization and adoption Mentor and support less experienced team members as they encounter new/challenging situations Effectively present information to management, customer groups, and HealthStream internal stakeholders Collaborate as part of a team to optimize solutions and a seamless delivery approach Interact and build relationships at various levels of customer organizations to identify their needs and work with them to find solutions that fit within their organizational strategy, culture, and constraints Utilize data to demonstrate customer performance to desired outcomes Coordinate activities across 10-15 assigned customer accounts Adapt to changes in strategy or approach as needed in a fast paced, innovative environment Willingness to learn a variety of HealthStream platforms and products, and to commit to ongoing learning to maintain competence in assigned products/solutions Benefits HealthStream offers a comprehensive benefits package to eligible employees, including: Medical, Dental and Vision insurance Paid Time Off Parental Leave 401k and Roth Flexible Spending Account Health Savings Account Life Insurance Short- and Long-Term Disability Medical Bridge Insurance Critical Illness Insurance Accident Insurance Identity Protection Legal Protection Pet Insurance Employee Assistance Program Fitness Reimbursement If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!

Resource 1 is in need of a Salesforce Apex Developer with Administrator skillsfor a remote 3-month contract.Consultant will be responsible for working through client's user story backlog. The work will consist of about 80% Apex development/ Administrator tasks and 20% Lightning Web Component (LWC) development. Our client's code base is 70% Apex, 20% Visualforce and 10% SOQL. They currently have 2,000 Salesforce users company-wide. Selected developer must have strong communication skills and work collaboratively with team members, as well as be proactive in completing tasks. Responsibilities:Develop Apex classes, triggers, controllers and Visualforce pages to meet business requirementsPrioritize and complete tasks from the JIRA user story backlog, ensuring timely delivery of features and enhancements as per project timelines and stakeholder expectationsBacklog items will focus on admin configuration (creating fields, updating permissions, etc.) and functionality/ UI enhancements (changing layouts, templates, etc.) Make modifications and enhancements to Lightning Web Components (LWC)Utilize Salesforce CLI (Command Line Interface) to efficiently manage and automate Salesforce development tasksParticipate in Scrum meetings, planning meetings, design reviews and refinement meetingsParticipate in code reviews, ensuring code quality, performance and security best practicesUse GitLab for code repository Qualifications:7+ years of overall development experience and 5+ years as a Salesforce Developer/ Administrator with a focus on Apex development Ability to troubleshoot and resolve technical issues related to Apex and Lightning Web Components (LWC)Relevant Salesforce certifications would be a plus (e.g., Certified Admin, Certified Platform Developer)Environment: Salesforce, Apex, Lightning Web Components (LWC), Salesforce CLI, Visualforce Pages, SOQL, Git/ GitHub/ GitLab, Visual Studio Code (VS Code) & JIRA.

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.Connected Care Implementation Specialist Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.We are considering fully remote candidates for this role. Preferred locations include the northeastern United States and western United States. This role requires 75% travel.About the role In order to help Cochlear make a difference in people's lives and support our customers, we are recruiting for a Connected Care Implementation Specialist. Your success in this role is measured by providing a world class customer experience to Cochlear's recipients and their clinicians by ensuring efficient and effective implementation of Connected Care services and solutions in-clinic or hospital.Key ResponsibilitiesAct as the Connected Care implementation subject matter expert internally and externallyParticipate in customer discovery meetingsDevelop proposal for Connected Care services and solutions, including recommendations for products, process and timeframe for implementation and metrics to measure successProject manage implementation process for customers and internal teamsPartner with operations, compliance, data privacy and security and other cross-functional teams to ensure successful Connected Care implementationAct as liaison between customer and internal teamsExecute approved implementation plans, such as identifying core customer team, conducting customer training and software testing and patient communication recommendations across a variety of clinicsBe on-site with customer team at key project milestones and as neededDefine and document sustainable adoption and utilization models for Connected Care portfolio across a variety of clinicsLead ongoing and future development of Connected Care Implementation TeamIdentify new tools, services or materials that will be needed to offer best-in-class customer experienceConduct ongoing refinement of the implementation process based on experience and metricsReporting of progress and feedback to leadership, sales, product and collaborating teamsConduct post-implementation customer follow up to ensure successful adoptionKey Requirements To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:Requirements:Minimum of 5 years of experience working with clinics or hospitals to implement new technologies or in clinical operationsExperience in Audiology or ENT clinics a plusAble to run multiple implementation projects at various stages simultaneouslyCollaborate successfully with customers and cross-functional internal teamsCan effectively and professionally interact with patients, clinicians and administrators as neededExperience with clinic and hospital protocols, workflows, and EMR and IT systemsPrior experience implementing digital health solutions a plusCommunicates implementation projects status and risks to appropriate cross-functional teamsDemonstrate professionalism and can ensure high-level of customer satisfactionTravel up to 75%Total RewardsIn addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.Pay Range in the United States: $85,000 - $93,000 based upon experience, as well as an annual bonus opportunity of 7.5% of base salary. Exact compensation may vary based on skills, experience, and location.Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.Who are we?Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.Physical & Mental DemandsThe physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.The work environment is a home/office environment and represents those an individual may encounter while performing the essential functions of this job. Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more. Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.Last date to apply is Friday, May 3, 2024