Desktop Support Analyst Salary in Minneapolis, MN

POSITION SUMMARY: Please apply online using a laptop or desktop computer. The Principal Research Informaticist at the Center for International Blood & Marrow Transplant Research (CIBMTR) is a critical role focused on the integration, management, and transformation of health data. Leveraging key health data standards such as HL7 FHIR, this position will oversee the acquisition of data from transplant center source systems, utilizing and optimizing our Clinical Knowledge Management system for effective mapping / integration to internal systems and external standards. This is a remote position (US). #LI-Remote Check out our video Saving Lives: It's the Best Job Ever ACCOUNTABILITIES: Architect and implement data integration strategies using HL7 FHIR / mCode, and other relevant health data standards, leveraging vocabularies & terminologies like SNOMED CT, LOINC or ICD-10. Manage and enhance Symedical for Knowledge Management, ensuring efficient data mapping and correlation to standards like OMOP, NCI Meta Thesaurus, and others. Collaborate with interdisciplinary teams to identify data needs and ensure technical solutions align with both clinical and research objectives. Provide training and support to internal teams and external partners on data interoperability standards, tools, and best practices. Provide expertise in health data transformation and standardization, supporting advanced research and clinical decision-making. Develop a strategic roadmap for advancing health informatics, focusing on innovation, efficiency, and compliance with evolving data standards. Provide strategic vision and technical direction in enabling seamless data exchange between transplant center source systems and our data repositories. Ensure adherence to regulatory requirements and best practices in health data management, including HIPAA and GDPR where applicable. Collaborate closely with internal stakeholders, including IT teams, data analysts, and healthcare professionals, to understand requirements and drive alignment on technical solutions. Develop and maintain relationships with software vendors and service providers, ensuring alignment with CIBMTR's technological needs and goals. Actively partner with standards communities (e.g., HL7 FHIR, Codex Accelerators) to influence and drive standards evolution in line with CIBMTR's objectives. Engage with vendors, including Symedical and other technology providers, to evaluate capabilities, recommend solutions, and ensure effective integration with existing systems. REQUIRED QUALIFICATIONS: Understanding of research informatics techniques and applications for high volume data and clinical associations. In addition to HL7 FHIR, must have knowledge or experience of biomedical vocabularies (SNOMED CT, LOINC, NCI Thesaurus, UMLS, UCUM, etc.), and common data models (BRIDG, OMOP, i2b2, etc.). Proficiency in Knowledge Management systems (e.g. Symedical). Advanced coding and documentation skills and in-depth knowledge for handling of complex datasets. Must be fluent in at least one modern programming language used for health informatics (Python, R, Java, Ruby, Perl) and be able to work with the others. Must have skills working with SQL and noSQL databases (Mongo, Neo4j, Redis). Proven leadership in technical teams and informatics projects. Excellent communication skills, able to effectively engage with diverse stakeholders. Analytical thinker with strong problem-solving skills and attention to detail. Established track record of solution delivery. Education and/or Experience: Bachelor's or Master's degree in Health Informatics, Computer Science, Information Systems, or related field. 8 years of experience in Informatics, IT or a related discipline. 5 years of experience in health informatics, clinical knowledge management and direct expertise in HL7 FHIR. PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) Experience in blood and marrow transplant data in a research or clinical setting. Experience with the development of ISO 11179-compliant data elements Knowledge of data privacy and security regulations in healthcare, such as HIPAA and GDPR. Familiarity with data warehousing, big data technologies, and cloud computing in healthcare settings (e.g. Snowflake, AWS). Advanced analytical and data visualization skills, using tools like Looker, Qlik, Tableau or Power BI. DEI COMMITMENT: As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information

POSITION SUMMARY: Please apply online using a laptop or desktop computer. NMDP is a non-profit organization in the exciting and rapidly evolving cellular therapy industry. We seek an Information Security Architect to maintain and improve our security practice with system integration, software development, and application deployment pipelines. The Information Security Architect is responsible for the definition, standardization and reuse of practical security architecture patterns for internally developed applications, integration of third-party applications and the supporting infrastructure. This role is responsible for ensuring that solution security patterns are in alignment with NMDP's Enterprise Architecture, Infrastructure and Information Security strategies, as well as with company's business strategies and product roadmaps. The successful Information Security Architect will work across the global corporate organization to translate business requirements into security architectures and requirements, build security blueprints and roadmaps, provide long-range guidance on technology selection and implementation within one or more shared systems, and will assume a technical leadership and mentoring position on large development initiatives. This is a hybrid position in Minneapolis. #LI-Hybrid Check out our video Saving Lives: It's the Best Job Ever ACCOUNTABILITIES: Collaborates across all areas of Information Technology to ensure solution patterns, technologies and toolsets align with the Enterprise Security and Information Technology strategic plans and budgets. Mature the DevSecOps solutions and practices to maintain and accommodate the changing needs of Application Development teams. Provides architecture support and guidance to the project delivery teams. The Information Security Architect will: Provide technical guidance, analysis and direction, for enterprise wide key projects and strategic initiatives as it relates to information security and privacy. Find common ground and gain cooperation when conflicts arise and provide process improvements. Influence the integration of information security principles in the solution design, processes, and standards, based on business, regulatory, or customer requirements. Define and specify the artifacts and the requirements to be met at the project level and to be included in project plans. Manage the relationship with project teams by providing positive and solution-oriented leadership. Provide support on use of the Enterprise Security architecture standards and promote their use and enhancement with new or existing solutions. Assess solution architectures for new or existing solutions and conduct security reviews at various stages during the project life cycle. Identify security risks, through threat modeling, associated with solution architectures, and recommend actions and mitigation strategies to address them. Create security architecture documentation that provides a comprehensive overview of a system's security plan. Coach engineering and related teams on securing CI-CD/DevOps practices. Assists Enterprise Architecture with the definition and management of the organization's security architecture, its roadmap and its realization through application and infrastructure development lifecycles. Other duties as assigned. REQUIRED QUALIFICATIONS: Knowledge of: Deep understanding of the relationship between application design, data and infrastructure environments. Demonstrated experience working across security competencies, such as Identity and Access Management, Cloud Security, Data Security, Container Security, and Application Security. Strong understanding of secure software development practices and technologies, including vulnerability detection/identification/remediation. Intimate knowledge of threat modeling (OWASP, MITRE). General knowledge of security frameworks (ISO, NIST, HIPAA, etc.) Ability to: Demonstrate strong business and technical skills in the planning, administration, and management of information systems, administrative and technical security controls; and security risk analysis, threat modeling and management. Demonstrate strong interpersonal and organizational skills; demonstrated success in working both independently and in a team environment. Above average written and oral communication skills. Demonstrated strong analytical and creative problem solving, and the ability to manage multiple and rapidly changing priorities. Demonstrate excellent written and oral presentation skills. Excellent facilitation, collaboration and negotiation skills. Education and/or Experience: Bachelor's degree in computer science, management information systems, or related field. However, upon evaluation, equivalent related experience and/or education may be substituted for the degree. Eight years of Information Security experience with responsibilities spanning many Information Security disciplines. Prior health care experience strongly preferred. PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) At least one Information Security industry certification (e.g., CISSP, GIAC, CISM) is strongly preferred. Cloud security and risk assessment experience preferred. Experience with Salesforce a plus. DEI COMMITMENT: As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information

WSB & Associates, Inc. dba WSB Forge ahead with WSB. WSB was founded on the understanding that culture drives results and we’ve dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas. We’ve inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow. We invite you to forge ahead with us.This position will be located at one of our Twin Cities Offices: Minneapolis, St. Paul, or BurnsvilleWhat You Will Do:Create high-quality maps, reports, and presentations that effectively communicate spatial information.Continue to foster relationships and work with municipal clients in Minnesota.Assist Project Managers to develop detailed scopes of work for GIS projects and tasks.Support GIS Project Managers with mapping, data management, and high-level project tasks.Collaborate with other WSB GIS staff on projects.Provide technical guidance to WSB’s internal GIS Users.Develop, maintain, and update feature classes and GIS databases.Perform desktop editing, data creation, and data entry within the ArcGIS Platform.Be involved in post-processing, data management, and quality control of field collected data.Perform spatial and tabular data analysis.Create high quality online mapping applications.What You Will Bring:Strong experience using Esri ArcGIS software: ArcGIS Pro, ArcGIS Desktop, ArcGIS Online.Experience with scripting in Arcade, Python, Esri Model Builder.Excellent communication and analytical skills.Sound data management practices.Familiarity with cartographic methods and ability to read and understand maps.Bachelor’s Degree in Geographic Information Systems (GIS), Cartography, Computer Science, or related field.Minimum of five years of professional experience in GIS field.Our preferred candidate will have:Experience in the Municipal (local government) sector, the Oil & Gas industry, or the renewable energy market.Ability to read and interpret engineering record drawings.Experience working with AutoCAD Civil 3D to export/extract data.Proficiency working in ArcGIS Online including ArcGIS Hub, Story Maps, Esri’s field solutions including Field Maps.Knowledge and working experience with ArcGIS Server and similar RESTful map services.Experience with GPS hardware and/or drone data collection.Experience working with database management systems; SQL Server and PostgreSQL.Who We Are: WSB is a design and consulting firm specializing in engineering, community planning, environmental, and construction services. We provide solutions for the places, spaces and systems that support our lives. We offer services in more than 30 complementary areas across the nation.WSB does not accept resumes from third parties. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. PI239659273

Associate Customer Support AnalystUS-MN-MinneapolisJob ID: 2024-8560Type: Regular# of Openings: 1Category: Customer SuccessSPS Commerce, IncOverviewAssociate Customer Support Analyst** Hiring NOW for July 2024! ** The Associate Customer Support Analyst engages with customers to educate and solve problems via multiple support channels including phone, email, and chat. This role is responsible for providing great customer service though root cause analysis and issue resolution while building their skill set and SPS Commerce acumen. Essential Responsibilities / Duties· Facilitate problem identification and research, and drives resolution, advocating for customer success· Assist customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services· Assess nature of customer needs and work to resolve issues ranging from basic to moderate complexity· Refer and escalate to appropriate internal teams as necessary· Log and track customer interactions using the designated customer resource manager (CRM)· Demonstrate agility by acting as a flex resource as necessary across multiple contact channels· Adhere to provided schedules to ensure availability for customer needs and adapts to changes when needed Minimum Requirements· Bachelor’s degree or equivalent combination of education and experience· Strong verbal and written communication skills· Ability to understand and work effectively with technical processes and data· Ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment· Excellent customer interaction skills and demonstrated ability to work effectively in a team environment· Demonstrated computer knowledge (Internet and Microsoft Office-Word, Excel and Outlook)· Proven organizational skills with ability to effectively manage multiple projects· Ability to work off-peak hours which includes some evening and weekend shift work Preferred Experience· Prior customer support experience or technical/help desk experience preferred **EOE including disability/ veteran**PI239722785