FIELD SERVICE MANAGER – Milwaukee, WI area - Full-Time $22 / hour Servicing Milwaukee Airport (MKE), Southridge Mall, Mayfair Mall, plus some fitness centers Approximately 30 - 40 hour a week Nights and weekends required as needed Full-time benefits; Bonus eligible! BENEFITS Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program. COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore. Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint. BASIC FUNCTION The Field Service Manager is responsible for the service and maintenance of equipment at Milwaukee Airport (MKE), Southridge Mall, Mayfair Mall, and approximately 13 fitness center locations that require massage chair service maintenance. KEY RESPONSIBILITIES Maintenance and repair of equipment Maintain clean equipment Maintain policy and procedure expectations of the facility and Smarte Carte Maintain regular contact with District Service Manager Improve revenue of location consistent with traffic changes and corporate performance levels Maintain a safe working environment by ensuring all equipment is in good repair and working as designed Maintain a positive relationship with the facility management Other assignments as needed. EDUCATION Technical degree preferred SKILLS Working knowledge of equipment Electrical and mechanical equipment repair Excellent verbal and written communication Maintain accurate records Compile reports Proficient in computer and Smartphone use LICENSES & CERTIFICATIONS Valid Drivers license required Ability to get an Airport badge required PHYSICAL REQUIREMENTS Lift 40 lbs. to waist height Push/Pull 75-100 lbs. Bend and stoop, walk and stand for long periods of time Visual acuity/manual dexterity to perform mechanical and electrical repairs Experience Required Electrical, mechanical equipment repair and maintenance Education Preferred Technical/other training or better in Electronics Technology or related field Licenses & Certifications Required Airport Badge Drivers License Skills Required Troubleshooting Computer Cleaning Time Management Reporting Prioritizing Flexibility Customer Service Communication Preferred Attention to detail Behaviors Required Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Preferred Innovative: Consistently introduces new ideas and demonstrates original thinking Enthusiastic: Shows intense and eager enjoyment and interest Motivations Required Self-Starter: Inspired to perform without outside help See job description