Operational Analyst Salary in Irving, TX

Location: Irving, TXSalary: NegotiableDescription: Targeted Years of Experience: 5-7 years This position is responsible for Implementing strategies for the Global Supply Chain Systems Team. In this role you will be responsible for leading Strategic Projects, creating, designing, and conceptualizing Strategic initiatives and programs that focus on process re-design and advancement of the various system capabilities within the Global Supply Chain, third party logistics vendors (3PL) and Company's legacy systems. You will liaison between business partners and internal/external systems contacts and foster collaboration. A successful candidate will need to create and innovate ideas that support corporate objectives, financial targets, and timeliness across the supply chain in the areas of planning, forward & reverse inventory & 3PL vendor management, wireless and/or wireline customer fulfilment and distribution centres. This position has responsibility for project managing several strategic projects and programs simultaneously across the various process and systems work streams, driving strategies to align process and systems strategies with impacted (internal/external) teams. Strong focus on requirements gathering, testing, implementation, and production validation of highly visible / high impact strategic programs. This position leads, champions, develops, influences, and fosters key relationships that are critical to the success of the Global Supply Chain's strategic and transformational initiatives. Candidate must have excellent interpersonal skills, experience influencing peers, vendors, subject matter experts and executives within his/her own organization, as well as outside the organization. Preferred experience collaborating with Supply Chain planning and operations, Finance, Retail, Product Marketing, Engineering, Sourcing and Network teams. This position has no direct reporting resources but will be responsible for leading members on project teams. Responsibilities: • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. • Designs new computer programs by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. • Improves systems by studying current practices, designing modifications. • Recommends controls by identifying problems, writing improved procedures. • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. • Maintains system protocols by writing and updating procedures. • Provides references for users by writing and maintaining user documentation; providing help desk support; training users. • Maintains user confidence and protects operations by keeping information confidential. • Prepares technical reports by collecting, analysing, and summarizing information and trends. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies. • Contributes to team effort by accomplishing related results as needed. • Has knowledge of commonly used concepts, practices, and procedures within a particular field. MUST HAVE SKILLS (Most Important): - Hands on experience on SAP SD/IM/LE module: (2+ years) specialization on supporting SD/IM/LE processes. - Hands on experience on supporting in production environment including, order creating thru interfacing systems, Idoc monitoring and error analysis, outputs, query building, table look up, serialization, goods movements, Delivery monitoring and Reconciliation etc. - Experience reading, editing functional spec documents, testing processes end to end. - Experience on working with cross functional teams, development teams on requirements validation, testing coordination and test data setup. - Should have exposure developing of new reports with various options of uploading /downloading like workstation download, logical destination, FTP, EDI etc. - Should have experience on monitoring tools, JIRA, and other defects managements tools. EDUCATION/CERTIFICATIONS: • Strong knowledge of System analysis and Workflow Management. • Possible Certifications: Certified Business Analysis Professional (CBAP) PMI- Project Management Professional (PMI-PMP) PMI- Professional in Business Analysis (PMI-PBA) Certification of Competency in Business Analysis (CCBA) • Degree in computer science, information technology (IT) or a comparable discipline highly preferred. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

DescriptionSummary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.Adhere to organization standards for system configuration and change control.Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities3+ Years of experience2+ years within healthcare, business, or information systemsSolves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine casesWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop approaches and solutionsMentors and may train team members within own functional or applicationAssociated certifications on area of focus, preferredFor Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary.Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice.Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting.Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations.Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual.Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions.Adhere to organization standards for system configuration and change control.Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience.Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions.Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work.Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed.Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application.Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities5+ years within healthcare, business, or information systems Requires minimal instruction on day-to-day work and general direction on more complex tasks and projectsDevelops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project. Regularly serves as mentor or knowledge resource to peers across community Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and writtenAssociated certifications on area of focus, preferredFor Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for a Customer Intelligence Analyst who will: You will report to the Customer Relationship Manager Lead and will be providing key data reports on a defined schedule to applicable Forte teams related to customer intelligence.Design and develop customer surveys, forms, PowerPoint presentations, communication for upsell/cross-sell opportunities, and applicable distribution lists.Leverage key data gathered through customer surveys, Business Reviews, product usage, and ticketing systems to create recommendations and action plans that can improve the customer experience.Conduct research and deep dive analysis to understand customer trends, anomalies, and insights that will help drive operational improvements and increase customer retention.Create benchmarks and manage KPIs to show progress related to customer data and implement action plans.Communicate and share research findings through presentations, dashboards, and executive summaries.Respond to unique business opportunities by analyzing existing feedback or developing new feedback sources.Engage stakeholders to ensure customer feedback factors into processes and system design.Assist in Managing projects for the Relationship Management Team and keep the Team and department leaders informed of any obstacles, milestones, and subsequent plans impacting agreed-upon outcomes.Participate in Forte Product roadmap sessions to assist with defining and advocating the needs for future product offerings based on customer feedback.Gaining a deep understanding of Forte products and customer use cases is necessary to create recommendations for improvements.Provide guidance on design and approach based on customer feedback. Creates and executes project work plans and revises, as appropriate, to meet changing needs and requirements. Identifies resources needed and assigns individual responsibilities.Is this opportunity right for you? We are looking for candidates with: Bachelor's degree, or equivalent experienceProficiency in English in a business environment.2-3 years of Project Management, product, solutions, and/or technical customer support experience in a comparable environment.Strong issue management skills: analytical, technical, and problem-solving skills to identify and facilitate problem resolution in a timely manner.Ability to establish and maintain relationships with internal/external clients at all levels of the organization.Advanced experience with Microsoft Excel and Power BI (pivot tables, advanced modeling, creating charts/graphs) and PowerPoint.The ability to analyze large amounts of data and draw meaningful insights and deliver first-level conclusions and recommendations for our customers.Self-starter who can translate research into action for cross-functional teams and handle multiple projects simultaneously.Strong capacity for creativity; ability to brainstorm to come up with creative solutions to business and research problems.Ability to travel up to 10%Highly organized and detail-oriented with the flexibility and adaptability to respond to changes.Ability to prioritize deliverables and meet deadlines.PCI - Understands and adheres to all applicable regulations, laws (including the Bank Secrecy Act), card association rule, CSG Security and Compliance standards as referenced in internal policies and procedures including the Information Security, Acceptable Use, Code of Conduct, and other corporate policies. Keeps abreast of all applicable regulations, laws, and policies as they presently exist and as they change or are modified. Understanding accessibility and security compliance.Our Guiding Principles: Impact Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.Integrity Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.CSGer Perks & Benefits:Work from Home, in-office, or hybrid.Employee Belonging GroupsHealthcare: Dental, Medical, and VisionPaid Vacation, Volunteer, and Holiday Time OffAnd so much more!View More Benefits If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use, and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.#LI-RemotePosition Pay Range:This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.$59,034.83-$94,454.89This role is eligible for a bonus opportunity.Location(s):United States Remote

Gexpro Services The Financial Analyst position is responsible for the analysis, review, commentary, and reporting of the financial results as well as projections for the business. In addition, this position is responsible for applying finance and accounting principles to analyze the operating results of the operations. This position analyzes numerous attributes of the business to provide management with a quick synopsis of the overall results and the effect on forecasts and budgets. Specific responsibilities include:Maintain accuracy and integrity of data within the financial reporting system and ERPWork with the Finance team and IT to ensure the reporting system design is representative of the organization’s reporting needsData input into headquarter consolidation tool for forecasts, budgets and recastsMonthly analysis of operational results vs. forecast, budget and prior yearMonthly preparation of summary results and management reporting packages Daily monitoring of key economic indicators that affect our overall businessDevelop financial models and tools to perform data analysisUnderstand accounting principles applied and their effect on the overall financial resultsMonitor and analyze variances and trends vs. budget and prior yearSupport, research and assist in special financial projects as assigned Essential ResponsibilitiesStrong organizational skills and ability to effectively manage multiple priorities, tasks, and initiatives Strong communication and presentation skills including the ability to work across multiple businesses in multiple locationsStrong database management skills and ability to organize data in a clean formAbility to work overtime and some weekends as requiredStrong financial analysis skills working with all aspects of financial statements and internal reporting as well as and understanding of best practices in the area of shared servicesHigh energy level, self-starter, proactive and results oriented Operates with full openness and transparency and unquestioned integrityUnderstands and maintains assigned SOX process and control documents to ensure operating effectiveness. Performs control reviews on a timely basis and responds to document requests from the auditors, providing adequate evidence to prove the control is operating as designed. Communicates immediately to Internal Audit when a testing exception occurs, indicating the control is not operating effectively. Skills, Knowledge, and EducationBA/BS degree in finance, accounting or a related field with a minimum of one year experience in finance or related functionsMaximum proficiency using common software packages such as Oracle, Cognos (TM1), Excel, Word, PowerPoint, and Microsoft Outlook is mandatoryDISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.“Gexpro Services (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” PI239551579

Location: Irving, TXDescription: Our client is currently seeking a Software Application Developer/Analyst - III Title- Sr. Software Developer Location- Irving, TX & Piscataway NJ (HYBRID) Position Type: contract.JOB OVERVIEW: The roles and responsibilities of this position shall include implementing Software Development Life Cycle to achieve the highest quality and to assign tasks and responsibilities using Agile (Scrum) methodologies and JIRA tool; Design and Build Micro Services using AWS that create, update, delete and get the assignment information from backend; Developing JPA modules to interact with Oracle database; Developing Message Listener which listens to Queue and passes the message to the consumer which then writes to backend database; Creating Maven modules, releasing snapshots, creating build plans for maven modules; Developing the unit test cases using JUnit and Mockito; Working with the middleware team in fixing the issues encountered during the code deployment phases; Using GIT as a source code repository; Using POSTMAN, REST Client for testing the Restful services; Doing continues build and deployments using Jenkins build script; Deploying the war files onto tomcat server and configuration JNDI data source to connect with ORACLE database. 6 years of progressive experience designing and developing applications and/or systems using Core java/J2EE, Microservices framework, SOAP, REST, Web services. JOB DUTIES: Develop, create, and modify general computer applications software or specialized utility programs. Analyse user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyse and design databases within an application area. Assisting Lead developer and developers. Assisting the project management and testers in creation of the test plan and test scenarios whose scope includes new code or changes in the existing code. Providing input to technical lead and architect on development solutions; Monitoring and supporting high volume batch file and web service integrations. Creating wireframes, graphical templates and other graphical elements for various web-based projects Ensure site design integrity and quality control consistency throughout a project life cycle. Designing graphic or related field Working on cutting-edge websites and web-based applications, Managing time effectively, and work on multiple project timelines simultaneously in a demanding deadline driven environment. Use project management tools such Jira, confluence to create and track project tasks, defects. Working on web application development, design, unit testing and implementation. Proficiency in core java/j2ee and microservices. Implementing java microservices based application Working on React JAVA, J2EE, microservices, build tools such as ant, maven, SCM Tools, Enterprise class web application. Working Spring Cloud, Microservices, spring boot, redis NoSQL database, spring security, REST Web services, Netflix Eureka, Zulu API gateway, Hibernate, Spring Data, JPA. React technologies. Experience working on system integrations Working on Front-end (React, HTMLS, CSS, JSON) or backend (core Java) development skills (ideally, experience in both). Develop business logic using tools such as Spring framework, JPA implement restful web services, micro services. MUST HAVE SKILLS: Core Java/J2EE - 5+ years Microservices - 3+ years Web Application Development - 5+ Spring - 5+ JPA - 3+ DESIRED SKILLS: React - 2+years Angular 2+ - 3+ years AWS - 2+ Redis - 2+ EDUCATION/CERTIFICATIONS: Bachelor's degree in computer science, software engineering, or another related field REQUIRED SHIFT: Standard: 9-5 In rare cases may need Weekend work by on call or onsite presence based on business-critical items. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

DescriptionSummary:The Application System Analyst I serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst I will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst I must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Communicates interdependencies with project leadership to proactively ensure quality and interoperability of design, configuration.Applies basic understanding of information technology, including systems, applications, operations, and support. Utilizes application training, application web site and application resource materials regularly and effectively.Cleary understands customer needs and expectations. Accurately documents business processes and workflows; communicates these with project team and stakeholders. Maintains a working level understanding of assigned department operations, processes, and environment.Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs basic process and requirement analysis, including process mapping though current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions. In addition, using current and projected data, provides recommendations in assigned application. Responsible for completing basic gap analysis, and providing recommendations.Consistently follows up with end users. Able to ask the right questions to obtain understanding of end user issues and needs. Seeks information from others when end user issues appear to pose significant risks.Demonstrates decision making based on facts (vs assumptions); Routinely researches multiple avenues to identify viable options. Contributes to strategy discussions by identifying options with associated pros and cons with team members.Adhere to organization standards for system configuration and change control.Demonstrates core technical proficiency in application. Able to independently design and configure application. Has a basic understanding of and performs fact/data gathering and analysis with limited direction. Designs basic workflows. Begins to demonstrate mastery of at least one application.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues.Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation requires minimal to no edits, has the confidence of the requestors and project team.Associate is able to recognize he/her skills, habits, work ethic, and behaviors and use them to manage his/her work. Associate is able to receive and process constructive feedback and affect adjustments to his/her skills, habits, work ethics or behaviors in a positive way.Proactively and independently troubleshoot and resolve minor incidents and requests.Completes task with attention to detail and high level of quality. Performs self-review process prior to completion. Design configuration require minimal additional QA by peer or lead analyst.Manages low to medium complexity projects/requests. Collaborates with team members as needed.Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Ensures vendors meet agreed upon SLAs and follow processes.May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements:Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities1+ Years of experience within healthcare, business, or information systems disciplineSolves minor to moderate incidents with directionDevelops new functionality for requests with directionAssociated certifications on area of focus, preferredFor Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Application System Analyst I serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst I will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst I must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Communicates interdependencies with project leadership to proactively ensure quality and interoperability of design, configuration.Applies basic understanding of information technology, including systems, applications, operations, and support. Utilizes application training, application web site and application resource materials regularly and effectively.Cleary understands customer needs and expectations. Accurately documents business processes and workflows; communicates these with project team and stakeholders. Maintains a working level understanding of assigned department operations, processes, and environment.Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs basic process and requirement analysis, including process mapping though current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions. In addition, using current and projected data, provides recommendations in assigned application. Responsible for completing basic gap analysis, and providing recommendations.Consistently follows up with end users. Able to ask the right questions to obtain understanding of end user issues and needs. Seeks information from others when end user issues appear to pose significant risks.Demonstrates decision making based on facts (vs assumptions); Routinely researches multiple avenues to identify viable options. Contributes to strategy discussions by identifying options with associated pros and cons with team members.Adhere to organization standards for system configuration and change control.Demonstrates core technical proficiency in application. Able to independently design and configure application. Has a basic understanding of and performs fact/data gathering and analysis with limited direction. Designs basic workflows. Begins to demonstrate mastery of at least one application.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues.Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation requires minimal to no edits, has the confidence of the requestors and project team.Associate is able to recognize he/her skills, habits, work ethic, and behaviors and use them to manage his/her work. Associate is able to receive and process constructive feedback and affect adjustments to his/her skills, habits, work ethics or behaviors in a positive way.Proactively and independently troubleshoot and resolve minor incidents and requests.Completes task with attention to detail and high level of quality. Performs self-review process prior to completion. Design configuration require minimal additional QA by peer or lead analyst.Manages low to medium complexity projects/requests. Collaborates with team members as needed.Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Ensures vendors meet agreed upon SLAs and follow processes.May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements:Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems.Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities1+ Years of experience within healthcare, business, or information systems disciplineSolves minor to moderate incidents with directionDevelops new functionality for requests with directionAssociated certifications on area of focus, preferredFor Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type:Full TimeWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.Adhere to organization standards for system configuration and change control.Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements: Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities3+ Years of experience2+ years within healthcare, business, or information systemsSolves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine casesWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop approaches and solutionsMentors and may train team members within own functional or applicationAssociated certifications on area of focus, preferredFor Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

DescriptionSummary:The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.Responsibilities:Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts.Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice.Adhere to organization standards for system configuration and change control.Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.Collaborate and develop strong relationships with end user communities, customers and business partners.Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.Share industry best practices from vendors with Operational Leaders.Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.Follows strict change management processes ensuring proper approval, testing, and validation of system changes.Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership.Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments.Proactively and independently troubleshoot and resolve moderate incidents and requests without direction.Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables.Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties.May be required to work additional hours as needed during critical problems.Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues.Performs other duties as assigned.Requirements:Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities3+ Years of experience2+ years within healthcare, business, or information systemsSolves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine casesWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop approaches and solutionsMentors and may train team members within own functional or applicationAssociated certifications on area of focus, preferredFor Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version trainingWork Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.