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Customer Engineer Salary in Irvine, CA

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DevOps Infrastructure Engineer (Remote/Hybrid)
FIA Tech, Irvine
Job Title DevOps Infrastructure Engineer (Remote/Hybrid- Report to an office once a month in tandem with your team)Location: Washington DC or Tri-State AreaFIA Tech is a dynamic and growing Software-as-a-Service technology company that supports over 8,000 global finance and trading firms. Our systems solve the most pressing operational and technological challenges for participants, including buyside firms, end users, Futures Commission Merchants (FCMs), introducing brokers, and market makers. Our mission is to bring much needed innovation, standardization, and technology to derivatives trading and clearing to streamline costs, increase efficiency, and reduce risks. Some of our benefits include company-paid medical, dental, and vision benefits, a 9% company contribution into your 401k, and rich parental leave benefits. Our employees also enjoy having the period from Christmas Eve to New Year's Day off every year. FIA Tech is proud to be Great Place to Work Certified.OverviewThe DevOps Infrastructure Engineer reports to the Director of Technical Operations, and is responsible for creating, maintaining, and provisioning datacenter and cloud resources using Infrastructure as Code principles. The DevOps Infrastructure Engineer will work with the TechOps team, product owners, developers, and the quality assurance team to ensure that FIA Tech delivers only the highest quality products to our customers.Responsibilities:Establish Infrastructure as Code (IAC) processes for data center and cloud resource provisioning and management.Create and manage detailed build and automation guides and documentation.Development, implement, and maintain highly available systems via automation.Provide infrastructure and application support for FIA-Tech's datacenters, clouds, and SAAS applications.Position Requirements:Bachelor's degree or equivalent, preferably Comp Sci or other STEM2-5 years or more of DevOps and automation experience, preferably in the finance industry.Desired skills include:Mastery of Infrastructure as Code (IaC) and configuration management skills and principles utilizing Terraform, AWS Cloud Formation, Ansible, Chef, Puppet, and/or other scripting languages.Expert AWS skills deploying and managing cloud resources (GCP & Azure a plus)Strong VMware vSphere, VMC, NSX, and vSAN skillsKnowledge of Kubernetes, and Kubernetes cluster management using Helm Charts, Flux, Docker, and similar toolsDevelop CI/CD pipelines with Azure DevOpsLinux & Windows sysadmin skillsParticipate in technical requirements gathering, technology selection, data modeling, Azure/AWS infrastructure design, and DevOps & CI/CD process design with guidance from our technical and architecture leadership.Excellent written and oral communication skills.Set and manage priorities judiciously.Be self-motivated and self-directed.Participate in the on-call rotation and carry a smart phone with PagerDuty.Salary range: 155-175K bonus eligible
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Amazon, Irvine, CA, US
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DevOps Engineer, Ring Continuous Improvement
Amazon, Irvine, CA, US
DESCRIPTIONRing has an exciting opportunity for a DevOps Engineer to help build enterprise solutions, automation, and tooling for it's mobile service teams. This individual will join a first-class team of engineers to help solve complex architectural challenges. They will have direct access to industry leading solutions architects that will help develop great technology. The ideal candidate will be excited to work in a fast-pace, challenging, and rapidly scaling environment.Responsibilities- Provide solutions, automation, and tooling for multiple service teams- Administer, monitor, and deploy large scale systems and service solutions on AWS- Collaborate with developers and engineers to integrate end-to-end design that's well documented- Recommend alternative design and platform options- Monitor communications channels, monitoring tools, and related systems to ensure awareness of system stability, health, and performanceKey job responsibilities- Automating Deployment: Create and maintain automated deployment pipelines to streamline the release of software applications and updates.- Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to facilitate frequent and reliable software releases.- Monitoring and Logging: Set up monitoring systems to track the performance and health of applications, and manage log data to troubleshoot issues.- Maintenance: Remediate issues related to system updates and issues reported by security/compliance scanners.- Documentation: Document processes and configurations to ensure knowledge sharing and consistency within the team.- Problem Resolution: Troubleshoot and resolve issues related to deployments, configurations, and performance.- Scripting and Coding: Write scripts and code to automate tasks and create custom solutions for specific needs.- Education and Training: Stay updated on the latest DevOps tools and practices and provide training to team members.- Cost Optimization: Optimize infrastructure costs by scaling resources as needed and making cost-effective choices.- Containerization: Work with containerization technologies like Docker and container orchestration platforms like Kubernetes.A day in the lifeA Ring DevOps engineer's day is a blend of project tasks, operational tasks, service team support and design research. I unblock service teams by delivering solutions for feature development. I drive standardizations to create infrastructure patterns that lower total cost of ownership. We participate in organizational level excellence meetings. I effectively communicate with program managers, engineers, and leadership to provide best practice guidance. Troubleshooting and issue resolution round out the day, fostering operational excellence. It's a demanding yet rewarding role, where every day brings new opportunities to optimize development, enhance automation, and support the team's success.About the teamOur customers are "Always Home" with Ring, so we must maintain exceptionally high standards for our systems. To fulfill our customer promise, the Ring Continuous Improvement Team (RCIT) drives backend service uptime improvements, implements bar-raiser programs, improves productivity and collaboration tools, and drives down infrastructure costs through efficiency campaigns and tooling.RCIT drives Ring Excellence across these four pillars:- DevOps- Operational and Engineering Excellence- Infrastructure Cost and Efficiency- Information TechnologyWe are open to hiring candidates to work out of one of the following locations:Irvine, CA, USABASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, RubyPREFERRED QUALIFICATIONS- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodologyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,400/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
A/V Engineer- Irvine, CA
CoStar Group, Irvine
Job DescriptionA/V Support Engineer- Irvine, CAOverviewCoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.CoStar Group Is Currently Seeking An Experienced And Professional Audio-Visual Support Engineer. The Audio-Visual Support Engineer Is Responsible For Supporting And Maintenance Of Our 400+ Conference Rooms And 80+ Offices Globally. The Current Infrastructure Includes:170 Polycom and Windows based MTR endpoints and a 300-port RMXAvaya CM 8.1 with 80+ gatewaysAvaya Contact Center Elite Multichannel, Nice recordingMicrosoft Teams and Zoom3,000 iPads, Polycom, and One-X4,500 employees and 400+ call center agents6 data centers, 3,000 VM hosts, F5 load balancers, and Checkpoint firewallsThis position is located in our Irvine, CA office and requires you to be on-site 5 days a week.This position will require travel to our multiple offices across the country. Travel requirements will be up to 60% of the time.ResponsibilitiesInstallation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologiesIntegration and configuration of videoconferencing and A/V equipment with Extron control systemsIntegration, test, configuration and troubleshooting of IP and ISDN networks in support of videoconferencing and A/V equipmentTrouble-ticket reports and maintenance of customer service profilesMonitor construction activities and materials delivered to sitesSchedule punch walk with management and ensure punch list items are completed by subcontractors and other teamsSchedule final walk with managementEnsure all work meets or exceeds the specifications and standard of excellence of our teams.Basic QualificationsBachelor's Degree required from an accredited, not for profit university or college A track record of commitment to prior employers3+ years of related experience in support and troubleshooting of videoconferencing and A/V technologies and networksStrong knowledge of Polycom, MS Teams Rooms, Zoom and legacy videoconferencing systems requiredExperience with MCUs, gateways, gatekeepers, and infrastructure hardware and softwareKnowledge and familiarity with the installation, configuration and trouble-shooting Extron control systemsDemonstrated knowledge of H.323, H.320 and SIP networksWorking knowledge of videoconferencing standardsProficient in the use of Microsoft's Office SuiteMay require occasional lifting (up to 50 lbs.)Preferred Qualifications And SkillsVoIP and networking experience a plusStrong customer service and organizational skillsDemonstrated ability to work independently and exercise good judgmentCAD and Visio skills a plusDetailed oriented, and ability to handle multiple tasksStrong oral and written communication skillsSolid problem solving and consultative skills in a fast-paced environmentSolid organizational skills, including multitasking and time-managementAbility to work with and communicate effectively with subcontractors, engineering staff, consultants, designersAbility to perform under-pressureExcellent customer service skillsAble and willing to work early and late hours as neededWhat's In It For YouWhen you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.Our Benefits Package Includes (but Is Not Limited To):Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription DrugLife, legal, and supplementary insuranceVirtual and in person mental health counseling services for individuals and familyCommuter and parking benefits401(K) retirement plan with matching contributionsEmployee stock purchase planPaid time offTuition reimbursementOn-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classesAccess to CoStar Group's Diversity, Equity, & Inclusion Employee Resource GroupsComplimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacksThis position offers a base salary range of $73,400-$122,600 based on relevant skills and experience and includes a generous benefits plan.We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing