Mortgage Loan Area Manager Salary in Houston, TX

Position:Corporate Accounting Technical Business ConsultantJob Description:Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals.Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.JOB FAMILY DESCRIPTIONServes as a senior contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects.GENERAL DUTIES & RESPONSIBILITIESWorks individually or within a team on technology business consulting projects to meet specific client requirements.Serves as liaison between end-users and the information technology organization consultants during IT and technology consulting projects.Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications.Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.Creates detailed specifications from which programs will be written.Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures. Provides recommendations on best practices and changes in technology accordingly.Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process problems related to computer equipment capacity and limitations, operating time, and form of desired results.Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained.Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met.Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.Consults directly with the client and may travel to the client site.Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projects. May mentor, guide, advise and/or check the work of less experienced Technology Business Consultants.May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures.Assists with delivering training either one-on-one as knowledge transfer or in a classroom setting, depending on the number in the audience and client preference.May serve as pre-sales support specialist when needed.May require travel.Performs other related duties as required.EDUCATIONAL GUIDELINESA Bachelor's degree or the equivalent combination of education, training, or work experience.ADDITIONAL EXPERIENCE REQUIREMENTSPrior Mortgage or Home Equity Servicing experience highly preferredFunctional knowledge in the following area(s) may be required:Customer ServiceDefaultEscrowSpecial LoansInvestorYear EndCashGENERAL KNOWLEDGE, SKILLS & ABILITIESFamiliarity with Black Knight products and servicesIn-depth knowledge of mortgage-and home-equity services industry and associated regulatory and compliance requirementsKnowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technologyProficiency in business modeling and requirements definition disciplinesProficiency in quality management methods, tools and technologiesAwareness of system-development protocolExcellent customer service skills that build high levels of customer satisfaction for internal and external clientsExcellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)Willingly shares relevant knowledge and expertise to other resourcesExcellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills * Ability to persuade and influence others on the best approach to takeProject management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completedIs resourceful and proactive in gathering information and sharing ideasTechnology Business Consultant II Intermediate professional role. Moderate skills with high level of proficiency. Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in one or more technologies. Possesses knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically requires at least three years of demonstrated business analysis/consulting experience, a minimum of three years of mortgage and home equity services consulting or management experience, and demonstrated technical capabilities.Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.Location:Jacksonville, FLTime Type:Full time

This is an ON-SITE position**The Sr. Online Lending Services Specialist will serve as a resource for the department. This person will be a point of contact for questions or escalated issues that may arise. The Sr. Online Lending Services Specialist will respond to incoming calls, process online loan applications and requests, and take advantage of cross-sell opportunities. This job requires knowledge of Texas Home Equity loan origination, as well as basic mortgage origination. This position will consist of originating first and second lien Texas Home Equity loans as well as consumer loans. They will be required to have or obtain a NMLS registration. They should exhibit strong work ethic, excellent communication, organizational skills, and superb multi-tasking skills.Reviewing and processing loan applications submitted online by member and non-members, assist members over the phone with new and existing loan applicationsPerform account research for members and other departments/branches within the credit union, conduct detailed examinations of credit worthiness and effectively communicate approval requirements or denial reasons, while staying well within the controls of credit union policies and proceduresAccurately review and execute any cross-sell opportunities available with the member-owners credit, and train immediate team members, as well as employees within the branch network on how to properly review and sell from a credit reportProvide support for members over the phone and take ownership of every call whether it requires a call back, extended research, or assistance from other departmentsProcess Texas Home Equity loans, basic mortgage origination and consumer loansMust comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets controlRequirementsExperienceThree years to five years of similar or related experience, including preparatory experience.Education/Certifications/LicensesA high school degree or equivalentInterpersonal SkillsA significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.Physical RequirementsIs able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.Working ConditionsMust be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.Mental And/or Emotional RequirementsMust be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.BenefitsSmart Financial Credit Union offers a competitive salary and excellent top-tier benefits. In addition, Smart Financial Credit Union has a tuition reimbursement program; full-time employees can receive up to $4,000 per year in tuition reimbursement.Smart Financial Credit Union was ranked as Houston's Best Places to Work! Five consecutive years in a row!Source: Houston Business Journal, 2011, 2012, 2013, 2014, and 2015.Smart Financial Credit Union was ranked USA Top Workplaces (National Award)!Source: Houston Chronicle - 2021Smart Financial Credit Union was ranked Top Workplaces (Regional Award)! Five consecutive years in a row!Source: Houston Chronicle - 2016, 2017, 2019, 2020, 2021, 2022 and 2023Smart Financial Credit Union was also ranked as Best Companies to Work for in Texas! Four consecutive years in a row!Source: Texas Association of Business (TAB) and Texas Monthly Magazine - 2014, 2015, 2016, and 2017 Applicants must submit a resume in order to be considered for the positionSmart Financial does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.Smart Financial Credit Union (SFCU) commits to fostering a diverse, equitable, and inclusive workforce and member base where a sense of belonging is evident. Our core values and purpose compel us to invest in our culture, with the objective that all who interact within and with the credit union can be appreciated for their unique individuality and thrive in the environment, with respect for each other and our greater community.https://www.eeoc.gov/sites/default/files/2023-06/2...https://www.dol.gov/sites/dolgov/files/WHD/legacy/...https://www.dol.gov/sites/dolgov/files/ofccp/regs/...https://www.dol.gov/sites/dolgov/files/WHD/legacy/...

Company DescriptionPart of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission!Job DescriptionAs a Field Area Manager at Veolia Water Technologies and Solutions, you are a dynamic leader responsible for driving operational excellence and customer satisfaction within your assigned geographic region. In this pivotal role, you will inspire and empower a team of Field Service Employees, fostering a culture of continuous improvement, innovation, and unwavering commitment to delivering exceptional water treatment solutions.Key Responsibilities:Lead a dispersed team of Field Service Employees within an assigned geography / contracts portfolioManage contracts and operations at our customer sites to ensure a safe working condition, contract compliance, and financial performanceResponsible for staffing and the development of Field Service Employees within your geography / contracts portfolioResponsible for operational metrics such as Environmental, Health and Safety performance, employee utilization, overtime and operational costsHelp build strong relationships with our customer baseQualificationsCore Requirements: BS degree in a technical field - for example Chemistry, or Chemical, Mechanical or Electrical Engineering, or five years' experience and relevant leadership experience in industrial water, wastewater, or food & beverage water treatment solutions or related fieldAbility and willingness to travel within assigned geography, with an estimated travel of 30-60%Experience with large scale equipment commissioning and operationsPrevious Leadership experience with a field-based teamDemonstrated ability to communicate with those you work withGood troubleshooting skills - ability to analyze and resolve problemsIntermediate skills with Microsoft Office suite of applications. Additional InformationAll your information will be kept confidential according to EEO guidelines.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Who We AreShellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.Primary FunctionThis position provides quality control, audit oversight and risk identification for the functions performed within the Foreclosure department. The auditor will work closely with the functional area managers to ensure appropriate review and remediation of defects identified.Direct ReportsN/APrincipal DutiesAssist in identifying operational risks and escalating issues to management.Performs reviews of proposed judgment orders pre-filing to ensure accuracy and compliance to state and client regulations.Performs reviews of other foreclosure related documents to ensure accuracy as needed.Regularly enters file level attorney firm discrepancies errors are identified and reviews monthly firm scorecards of highest error rate firms.Work with Attorney Network department to develop Performance Improvement Plans when firm quality issues are identified.Recommend procedural changes and/or policy updates.Identifies trends and potential training opportunities based on quality control oversight.Research and review accounts, items, or processesQuality Assurance liaison with functional areasProvides on-site expertise to assist staff with foreclosure processing and document related questions specific to the quality oversight review.Reviews and identifies areas of opportunity from trends in QA analysis, provides information to management on root cause analysis and trends.Assist with generation of error reports and monthly reporting of QA key performance indicators.Complete monthly workflow auditsMaintain and improve quality results by following standards, identifying, and recommending areas of improvement or additional oversight.Compiles daily, weekly, and monthly loan level quality review results and trendingParticipates in special projects for the department as assigned.Performs related duties as assigned by supervisor.Education And Experience RequirementsHigh school diploma or equivalent required.College degree or equivalent experience required.4+ years of mortgage servicing or foreclosure experience required.Knowledge, Skill, and Ability RequirementsDetail oriented, excellent organizational skills and ability to handle multiple tasks.Able to effectively interact with managers and members of the functional areas including but not limited to Foreclosure and compliance.A self-motivated work style and a strong desire to exceed expectations.Excellent written and verbal communication skillsAble to work with minimal supervision.Ability to meet timelines.Must possess excellent attention to detail and problem-solving skills.Above average skills in quality and production ratesBKFS/LoanSphere experience required.Proficiency in Microsoft Office- Outlook and ExcelWhile this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.Company Perks 15 Paid Time Off (PTO) days and 18 after 1st anniversary! 9 Paid Holidays Employee Engagement ActivitiesCompany Benefits Medical (including Health Savings Account & Flexible Savings Account) Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan Performance-based Incentives Pet Insurance Advancement OpportunitiesNewrez NOW Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributionsEqual Employment OpportunityWe're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.CA Privacy PolicyCA Notice at Collection