Campaign Manager Salary in Glenview, IL

Envoy SolutionsTitle: Customer Service & Parts CoordinatorEnvoy Solutions SubsidiaryNorth American Position OverviewThis position is responsible for – assisting with all functions of the Equipment Sales and Service department by coordinating parts and service requests within a fast-paced environment while maintaining excellent communication internally with sales and management, and externally with technicians and vendors.Responsibilities Include:Responsible for prompt communication with clients, including, preparing parts and service quotations, order entry, data entry, generating purchase orders, scheduling, monitoring of open parts order reports, service billing.Work with the client so they understand any company requirements for them to receive superior customer service.Uncover up selling sales needs, including follow-up calls to customers during marketing campaigns, providing spare parts kits quotes to all equipment customers, with a focus on generating additional business to the account.Ship internal parts orders, maintain running inventory on mandatory items, re-ordering as required.Receiving parts orders, generating RMAs, and returning parts to vendors.Work with service technicians, vendors, and sales to ensure client’s needs are met in a timely fashion.Responsible for inventory control, reporting and maintaining technician car stock.Coordinate with technicians to ensure all components needed for installations are ordered and all necessary tools have been shipped.Involved in other duties and projects as assigned by management.The ideal candidate will have:High School diploma or equivalent required, some college or associate degree preferred.2 – 4 years’ experience in a business environment Strong business communication and organizational skills Must be customer service focused with attention to detail.Excellent phone skills and time management.Speed with purpose and problem-solving ability.Proficiency in Microsoft Word, Excel, Outlook.Salesforce experience preferred but not required.LI-ES1#IndeedBradyPLUS1 BradyPLUS (and its subsidiaries) is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.BackShareApply NowPI241034275