Promotions Assistant Salary in Fort Myers, FL

Territory: Fort Myers, FL - Neurology Target area for territory is Fort Meyers - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Sarasota to Naples. SUMMARY:Are you a results-driven pharmaceutical sales professional looking to be part of a collaborative, agile and patient-focused organization? At Lundbeck, we are tirelessly dedicated to restoring brain health, so every person can be their best. Inspired and driven by our purpose, we are the only global biopharmaceutical company focused solely on brain diseases. We have a robust and innovative pipeline, bringing forward transformative therapies to address unmet needs in neurology and psychiatry. It is a very exciting time to join our team as we lead the way in creating positive customer experiences! As a BioPharmaceuticals Account Manager, you lead the promotion of our infusion product, driving demand creation by providing comprehensive clinical knowledge, executing sales and marketing strategies in the local market and partnering to deploy approved services necessary to meet the needs of each account/customer. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS:Business Planning & Account Leadership - Ability to use digital tools and apply customer and data-based insights to build opportunities, develop strategy & tactics and prioritize resources to enhance territory effectiveness in competitive markets.Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Engage with multi-disciplinary customers using a total office call approach to communicate value proposition of a new delivery method.Customer Development - Entrepreneurial mindset to gain access, build and maintain productive internal and external relationships through effective communication and collaboration based on customer needs and organizational goals.Payer Access - Ability to grasp sophisticated reimbursement and distribution processes in a complex coverage landscape. Anticipates and communicates impact on product portfolio to key internal and external partners and effectively addresses payer access issues (Medicare, Medicaid, Commercial) using Lundbeck resources.Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Demonstrates a clear and detailed understanding of the disease state and its impact on customers and patients including the full range of treatment options available.Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. Ability to apply knowledge of overall healthcare economy and industry practices. Accountability and adherence to corporate, FDA, and PDMA guidelines. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 5+ years of Specialty Sales experience in Pharmaceutical, Biopharmaceutical, Biologics or Medical Device sales experience Ownership and accountability for the development and execution of a fully integrated account plans Self-starter, with a strong work ethic and outstanding communication skills Proven track record of consistent sales performance Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Must be computer literate with proficiency in Microsoft Office Software Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Infusion/rare disease sales experience in both the Outpatient Infusion setting and Specialty Pharmacy channel with a strong understanding of pricing and reimbursement. Neurology experience specific to migraine Experience in both the medical or specialty pharmacy benefit market Experience working with high influence customers in physician clinics, integrated health systems, infusion centers and alternative sites of care Product launch or expansion experience, particularly in a new therapeutic class Strong analytical background, and experience using sales data reporting tools to identify trends Strong leadership through participation in committees, job rotations, panels and related activities TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Supervisor, additional duties may be assigned. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by developing Service & Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention. Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary. Navigate basic questions about membership, services, and billing inquiries. PERFORMANCE MANAGEMENT Hold yourself and the SSR team accountable to high standards of operational excellence. Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development. Willingness to have courageous conversations with team members as needed in accordance with company policy. Exhibit the ability to lead and inspire cooperation and influence behavior. EMPLOYEE RECRUITMENT AND DEVELOPMENT Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. CLUB OPERATIONS Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily. Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options. Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience. Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader. Be available to SSRs to address questions and concerns in partnership with the GM/AGM. Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations. Always report to work on time and in proper uniform to best represent the brand. COMMUNICATION Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership. Contact prospective members and member referrals via call drives to help them begin their fitness journey with us. PRODUCT KNOWLEDGE Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business. Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to drive results. POSITION REQUIREMENTS & EXPERIENCE 2-3 years of face-to-face customer service experience. At least 1 year of supervisory experience in a fitness, hospitality, or retail environment. Child & Adult AED/CPR certified. Ability to learn and maximize our POS/timekeeping/membership systems. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. A sense of urgency regarding customer service and sales results. Demonstrated communication and interpersonal skills. Highly organized with detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Prolonged periods of standing at the Welcome Desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. This full-time position adheres to a weekly opening/closing schedule and working weekend shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing to ensure a proper facility walkthrough.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Supervisor, additional duties may be assigned. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by developing Service & Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention. Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary. Navigate basic questions about membership, services, and billing inquiries. PERFORMANCE MANAGEMENT Hold yourself and the SSR team accountable to high standards of operational excellence. Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development. Willingness to have courageous conversations with team members as needed in accordance with company policy. Exhibit the ability to lead and inspire cooperation and influence behavior. EMPLOYEE RECRUITMENT AND DEVELOPMENT Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. CLUB OPERATIONS Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily. Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options. Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience. Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader. Be available to SSRs to address questions and concerns in partnership with the GM/AGM. Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations. Always report to work on time and in proper uniform to best represent the brand. COMMUNICATION Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership. Contact prospective members and member referrals via call drives to help them begin their fitness journey with us. PRODUCT KNOWLEDGE Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business. Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to drive results. POSITION REQUIREMENTS & EXPERIENCE 2-3 years of face-to-face customer service experience. At least 1 year of supervisory experience in a fitness, hospitality, or retail environment. Child & Adult AED/CPR certified. Ability to learn and maximize our POS/timekeeping/membership systems. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. A sense of urgency regarding customer service and sales results. Demonstrated communication and interpersonal skills. Highly organized with detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Prolonged periods of standing at the Welcome Desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. This full-time position adheres to a weekly opening/closing schedule and working weekend shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing to ensure a proper facility walkthrough.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Weekend Lead (Part-Time) position provides a welcoming and safe environment for members and guests during our opening/closing weekend hours through a high level of customer service. This position is a 2 day per week/16 hours a week position working a combination of shifts between Friday, Saturday, and Sunday. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Weekend Lead will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Weekend Lead, additional duties may be assigned. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by developing Service & Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles.Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention.Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary.Navigate basic questions about membership, services, and billing inquiries. PERFORMANCE MANAGEMENT Hold yourself and the SSR team accountable to high standards of operational excellence.Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development.Willingness to have courageous conversations with team members as needed in accordance with company policy.Exhibit the ability to lead and inspire cooperation and influence behavior. EMPLOYEE RECRUITMENT AND DEVELOPMENT Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success.Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. CLUB OPERATIONS Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily.Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options.Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience.Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members.Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional).Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader.Be available to SSRs to address questions and concerns in partnership with the GM/AGM.Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations.Always report to work on time and in proper uniform to best represent the brand. COMMUNICATION Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media).Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership.Contact prospective members and member referrals via call drives to help them begin their fitness journey with us. PRODUCT KNOWLEDGE Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business.Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club.Resolve customer complaints by providing customer service-focused solutions to members in a timely manner.Partner with management team to identify and remove barriers to drive results. POSITION REQUIREMENTS & EXPERIENCE 2-3 years of face-to-face customer service experience.At least 1 year of supervisory experience in a fitness, hospitality, or retail environment.Child & Adult AED/CPR certified.Ability to learn and maximize our POS/timekeeping/membership systems.Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments.Successful track record of working in a team-oriented environment.Ability to handle challenging member issues with patience, tact, and the utmost professionalism.A sense of urgency regarding customer service and sales results.Demonstrated communication and interpersonal skills.Highly organized with detail-orientation and proven follow-up skills.Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency.Prolonged periods of standing at the Welcome Desk and working on a computer.Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. This part-time position adheres to a weekly opening/closing schedule working Friday, Saturday, and Sunday shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing shifts to ensure a proper facility walkthrough.