Configuration Analyst Salary in Detroit, MI

Perform functions to include but not limited to business and systems analysis, application development and process improvement. Serve as a liaison between the business area and the IT organization when needed. Identify, document and communicate system and process changes necessary to improve system and operational performance measures. Possess an in-depth knowledge of line of business while contributing to the identification, analysis and recommendation of technical process improvement initiatives. Support highly complex business processes requiring design or integration of technical solutions that may cross multiple functions of the business. Design, create and implement technical solutions. Serve as a lead role.Business Analysis Conduct data gathering and analysis to understand business strategy requirements. Provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction. Evaluate ongoing department activity and propose new tools or technologies. Application Development Assist in the business process redesign and documentation as needed for new technology. Assist in the application development process for multiple applications to ensure application software is delivered on time and within budget. Ensure all system development lifecycle processes and standards are followed. Design, code, test, debug, document, implement and maintain complex business applications. Provide ongoing maintenance of applications. Provide analytical support related to business applications, infrastructure and technology related activities. Systems Analysis May serve as subject matter expert related to interface problem identification, triage and resolution of complex inquiries. Discuss users' needs and determine vulnerabilities or areas of poor performance to boost productivity, efficiency and accuracy in our computer systems. Develop system solutions by preparing and evaluating alternative workflow solutions. Perform release management and end to end testing of system changes. Identify, investigate, resolve and escalate problems a needed. Gather data to support recommendations to address problems. Procure additional technical assistance to help in problem resolution. Process Improvements Work as a team member or lead on medium or large process complex improvement initiatives supporting the business customer(s)/services(s). Analyze and evaluate business requirements and current processes and interfaces to identify gaps and areas of improvement. Develop process requirements and recommendations and communicate for the implementation of technical business solutions. Other Duties and Responsibilities Design and develop reports and data delivery to accommodate changing business requirements. Investigate, resolve and escalate problems. Adhere to policies and procedures supporting audits to ensure compliance with regulatory requirements. Train and educate users on new and existing tools. Coach and transfer knowledge to less experienced team members. Other duties may be assigned. "Qualifications" Bachelor's degree in related field preferred. Five (5) years of relevant technical or business work experience required. Experience in managing cross functional teams or projects required. Advanced knowledge preferred in : system development life cycle process design, re-engineering, and organization transformation, Six Sigma, CMMI or ITIL computer programming languages Basic knowledge of business operations and systems requirement processes. Strong technical, analytical, systems skills. Display innovation in identifying, proposing, and overseeing the execution of business solutions. Written and verbal communication skills interpersonal skills. Ability to provide technical or business guidance to clients, both internal and external. Ability to work independently, or within a team environment. Other related skills and/or abilities may be required to perform this job. Departmental Duties and Responsibilities: Partner with MDSS, Architecture, Inter-Plan Admin & Relations, Legal, EDI, Compliance and key business areas to provide pre-project consultation and solution development. Build cross-functional partnerships with MDSS, Architecture, Enterprise Business Readiness, Business Segments, Operational Business areas, BCBSA, Blue Plans and other corporate areas to ensure compliance with Association, Federal and State Guidelines in project designs or changes to the guidelines themselves. Provide solutions to complex problems and make recommendations to resolve (improve strategic initiatives and technical processes). Act as an internal PIU consultant to corporate areas as needed. Ensures that programs/ projects with changes to many system applications, data flow and interfaces, data configuration, products, provider networks and business processes that are utilized throughout the organization are designed with an 'end to end' perspective. Provide input and design operational capabilities required to support enterprise objectives and segment-specific business strategies. Support operational capability execution through delivery lifecycle to ensure implementation activities remain aligned to target design. development of business cases to secure funding to enhance systems or resolve an issue. Coach and mentor individuals on project teams and to provide a model for implementing or improving end to end knowledge. Working independently within guidelines, responsible for initiating, planning, executing, controlling, and closing application and system implementation projects using a formal project management methodology. Represent Payment Integrity on corporate projects as needed. Present payment policy opportunities to executives. Departmental Qualifications: Expert knowledge of InterPlan Policy and National Programs Payment Integrity is preferred. Strong ability to manage and analyze data in multiple environments using a variety of scripts, potentially including but not limited to SQL, Alation, InterPlan Data Solutions, Cognos is preferred. Knowledge and experience of conducting corporate and InterPlan audit reviews to ensure data and financial accuracy is preferred. Knowledge of clinical editing systems and concepts is preferred. Familiarity with claims processing and payment policy on NASCO, Facets and Ika is preferred. Demonstrates extensive and broad base knowledge of NASCO claims end to end from a system and business perspective is preferred. Expert knowledge of BlueCard policies, procedures and system design is preferred. Experience with review and providing input to testing strategies, test scenarios, regression testing, execution, validation, and approval is preferred. Experience with implementation of ITS Releases, NCCI billing standards, and CMS mandates is preferred. Demonstrated ability to ensure compliance to Association, Federal and State Guidelines are met in project designs or changes to the guidelines themselves is preferred. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

Responsible for maintenance of fee schedules and pricing updates, fund stamping programs, reimbursement rules and participating in Medical Coding group decisions to support fund stamping and capitation development. Audits claims paid to providers verifying amounts paid and charged against the various MCG risk funds. Performs routine maintenance, audits and provides decisions based on corporate contracts, fee schedules and reimbursement tables. Performs user acceptance testing related to claims and Facets pricing; ensures contracts are being administered correctly once implemented. Documents support required for new pricing, initiatives and detailed design. Represent department on corporate workgroups and committees. Performs fee schedule impact analysis for modeling purposes and decision making; re-price claims due to retroactive pricing updates. Assist in resolving issues related to the IPA/PHO/MCG medical funding or claim funding; work with adjustment team as needed to review disputes. QUALIFICATIONS Bachelor's Degree in related field required. Four (4) years systems analyses experience required including (1) year of managed care systems configuration and/or pricing analysis. Thorough understanding of managed care physician provider reimbursement and risk funding arrangements required. Knowledge of Microsoft Office Suite software (Access, Excel, and Word) required; Business Object preferred. Excellent verbal, written and presentation skills Knowledge of funding arrangements between BCN and IPAs required. Demonstrated knowledge of claim processing system analysis and configuration required; Facets preferred. Detailed knowledge of claims, pricing, benefits and provider mainframe computer systems required, including BCN mainframe claims subsystem (Facets) interaction. Ability to perform complex pricing and system research and analysis and develop detailed audit reports to support the results. Knowledge of Commercial/CMS payment methodologies and intermediate SQL knowledge.

Blue Cross Blue Shield of Michigan (BCBSM) has an exciting IT Engineer II opportunity available within our Enterprise Information Security area. Abou the Role The IT Engineer II role is an integral part of the Security Engineering team, contributing expertise to the design, deployment, and maintenance of a suite of critical security tools utilized by the BCBSM Security Operations Center (SOC) and Incident Response teams. Collaborating closely with senior engineers and security professionals, the IT Engineer II will play a key role in ensuring the effectiveness, reliability, and scalability of these tools in safeguarding BCBSM's digital assets and infrastructure. In this IT Engineer II opportunity, you will: Collaborate with the Security Engineering team to design and architect security tool solutions that align with BCBSM's security requirements and objectives. Serve as a subject matter expert on security tool functionality and capabilities, providing guidance and support to internal stakeholders as required. Configure and optimize security detection rules and policies based on evolving threats and organizational needs. Play a hands-on role in the ongoing maintenance, monitoring, and optimization of security tools to ensure optimal performance and efficacy. Provide technical expertise and guidance during the evaluation and selection of new security tools and technologies. Develop and maintain documentation, including standard operating procedures and configuration guides, for security tools and processes. Monitor security tool vendor notifications and advisories for vulnerabilities and patches, and coordinate patching efforts with relevant stakeholders. Please Note: Hybrid work structure, which requires working minimum 1-day per week on-site at our downtown Detroit office (we provide free parking that is within covered structure connected directly to our building). Aspects/elements of the role may include: Design, implement and maintain core security tools and capabilities supporting the cyber intelligence, detection, and response domains. Identify and drive process automation and improvements across the team. Participate in short- and long-term planning effort with stakeholders IT groups. Provide leadership, coaching and mentoring to less-experienced team members. "Qualifications" EDUCATION AND/OR EXPERIENCE Bachelor's degree in Computer Science, Information Technology, orrelated field preferred. 5 years of relevant technology work experience required. OTHER SKILLS AND ABILITIES Security Tool Expertise: Proficiency in deploying, configuring, and maintaining security tools such as CrowdStrike, Symantec Endpoint DLP, Skybox, Akamai, DMARC, etc., is essential for effectively supporting the Security Operations Center and Incident Response teams. Strong Communication Skills: Excellent written and verbal communication skills are essential for effectively collaborating with cross-functional teams, documenting procedures, and conveying technical information to both technical and non-technical stakeholders. Self-Motivated and Driven: The ability to work autonomously, take initiative, and drive projects to completion is crucial in a dynamic and fast-paced environment where priorities may shift rapidly. Analytical and Problem-Solving Skills: Strong analytical skills and the ability to think critically are necessary for analyzing security tool data, identifying patterns or anomalies indicative of potential security threats, and devising effective solutions to mitigate risks. Attention to Detail: A meticulous approach to tasks, coupled with a keen eye for detail, is essential for ensuring the accuracy and reliability of security tool configurations, monitoring alerts, and documentation. Adaptability and Continuous Learning: Given the ever-evolving nature of cybersecurity threats and technologies, a willingness to adapt to new challenges, learn new tools and techniques, and stay updated on industry trends is vital for success in this role. Positive attitude. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

Position: ServiceNow ITAM AdminLocation: Detroit, MI / Charlotte, NC (Onsite)Duration: FTEJob Description:The position will assist in delivering IT Asset and Configuration Management as an operational program in IT Operations. The hardware asset management specialist will be involved in various activities within IT Asset Management (ITAM) - Hardware Audits, physical asset verification and location, asset custodianship, process documentation, configuration analyst, and process integration activities. Ideal candidates will have a strong technical background (with prior experience in IT) either in end point device support and management or administration related roles for infrastructure of network devices. Responsibilities: Ensure hardware asset and configuration items mapping are complete and accurateWork with Sustain teams on education and process adherence to ensure asset data integrity is managed properly throughout the ITAM Enterprise Lifecycle ManagementLead/Participate in internal and external audits and physical asset verification projectsImprove and maintain Hardware Asset Management process documentationCollaborate with cross-functional teams in program-wide asset management and configuration management activitiesProvide recommendations and best practices to improve existing hardware asset management processes, configuration management updating and procedures