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Delivery Salary in Dayton, OH

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Interventional Cardiology Near Dayton, OH
Atlantic MEDsearch, Dayton, OH, US
Busy well-established Cardiology practice seeks another interventional cardiologist. Join a collegial group & work alongside 2 other Interventionalists & an APP. Incoming physician will actively participate in clinical care delivery, quality outcomes, program development, research coordination & outreach. Share call equally. Compensation includes include very competitive salary, incentives, relo/vaca/CME, benefits, malpractice, retirement, sign-on bonus & student loan assistance. Area services over 100K residents. Hospital offers a full range of specialized services, including ER services, diagnostic & interventional radiology, oncology & surgery (including general, ortho, Ob/Gyn). Enjoy easy access to Dayton OH & surrounding communities. For more details on this position & others we have, email us or call 954-344-0606.
Online Orderfilling & Delivery
Walmart, Dayton
What you'll do atDo you enjoy shopping?Online orderfillers and delivery associates get to do just that every day. Online orderfillers have the opportunity to shop for our customers and choose just the right apple, or select their favorite cereal. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders.Order fillers and delivery associates also get to dispense orders to our customers and engage them in conversation throughout the dispensing process. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle shopping for our online customers while stopping to help our in store customers. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $14.00 to $26.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities Acknowledge and greet customers with a smileAnswer customer questionsHelp customers find the products they are looking forAssist fellow associates as needed throughout the storeKeep your area stocked, clean, and safe* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
ROUTE SALES & DELIVERY
Worldwide Equipment, Dayton
POSITION SUMMARYTravels to customer locations to deliver, promote, quote and sell products and services offered by the company. Will follow a defined delivery route to deliver Parts to established customers while developing the skills needed to transition into an Outside Parts Sales position. Will be assigned 5 accounts to sell to, develop immediately, and gain accounts as experience and skills allow. Develops sales plans based on knowledge gained on sales calls, implements those plans to achieve a greater market penetration.Utilizes Time and Territory management skills to efficiently canvas the territory and ensure that the bulk of time spent is spent with customers. Works with customers to ascertain future Parts, Service, Truck and technology needs. This position is responsible for achieving 50K in monthly sales OR 15 assigned accounts with an average of 3K monthly sales within 18 months in the position. Once a 3-month trend is achieved at these performance numbers this position is eligible to transition into an Outside Parts Sales (DP410).ESSENTIAL DUTIES and RESPONSIBILITIES• Runs a daily Delivery route and delivers parts to both assigned and unassigned accounts• Utilizes knowledge of Territory and Customer to establish and continually revise:o Time and Territory Schedulingo Sales Planningo Weekly Promotionso Vendor supported selling and training• Implements and executes on all planning, scheduling and promotions.• Sees every customer at a minimum of weekly to maintain a relationship• Follows all processes and protocols associated with both safely, effectively and efficiently delivering parts.• Quotes Parts and Services to each customer based on their needs• Provides one Quote each month for each customer on a primary product line to Management.• Monitors quote to close ratio and works to improve that effort vs reward• Accountable for searching out new customers within assigned territory and making sales calls to those customers.• Other Duties as assigned by SupervisorSUPERVISORY RESPONSIBILITIES / ORGANIZATIONAL STRUCTURE• Reports to the Assistant PM - Sales or the Parts managerQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EDUCATION and/or EXPERIENCE• High School diploma or equivalent• Excellent Verbal and Written communication skills• Experience dealing with customer in a sales and / or service capacity.REQUIRED SKILLS• Ability to call on customers in their workplace and maintain a high level of professionalism.• Ability to work with others in a team environment and fosters healthy working relationships• Ability to take directions in a fast-paced work environment• Stays focused on and completes assigned tasks in a timely manner• Customer friendly appearance and mannerism, Represent the company in a professional mannerPHYSICAL DEMANDSPosition requires extended periods of standing, walking and lifting and driving.
Phlebotomist II
American Cybersystems, Inc., Dayton
Innova Solutions is immediately hiring for a Phlebotomist II Position type: Full-time Contract, Contract to possible hire Title: Phlebotomist II Duration: 02+ months of contract Location: Huber Heights, OH USA 45424 Shift Schedule: 8:30 AM - 5:00 PM, Monday - Friday Job Description: Summary: The main function of a phlebotomist is to assist in performing various assigned duties, trouble shooting, training and making work flow recommendations. Position Responsibilities: Experience doing blood draws, labeling specimens, centrifuging specimens, recording maintenance data and decontamination, updating patient information, etc. Collects and stores specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Demonstrate technique/s using straight needles and/or butterfly needles. Fully understand all of the physicians' orders. Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order. Check all test requisitions or computer label against script to ensure 100% correct. Package specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Understand and comply with OSHA and DEP regulations. Attend annual department trainings. Answer telephone calls, read laboratory results to satisfy inquiries. Minimum Qualifications: Valid Phlebotomy certification for the state where you will be employed as required in some states. Minimum of 6 months' work experience performing venipunctures in a fast paced lab or hospital setting. Proficiency with Microsoft Office Suite. High School Diploma or GED 2-3 years of experience Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Thank you! Vardhraj Rathore Associate Recruiter PHONE: (+1) 678-207-5297 EMAIL: [email protected] PAY RANGE AND BENEFITS: Pay Range*: $20/hr to $22.50/hr. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their field Recent Recognitions: One of the Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) Clearly Rated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Senior Electrical Engineer #2564
Amarx Search, Inc., Dayton, OH, US
Direct Hire - Full Time position in Dayton, OHPosition ID: 2564An excellent position with an international provider of food and agricultural products* Senior Electrical Engineer *Please apply ONLY if you have an Engineering Degree or related and 4+ years of manufacturing experienceVisa sponsorship is not available for this positionWe can ONLY consider your application if you have:1: Bachelor's degree in Engineering or Science2: 4+ years of manufacturing or industrial experience3: Industrial electrical background4: Continuous improvement training (Lean Six Sigma)We are looking for an outstanding Senior Electrical Engineer to provide technical support and specialist knowledge for overall governance for electrical engineering standards, applications, gaps, solutions and measurements to increase production quality, efficiency and volume for the business.The person in this role will participate in complex activities related to electrical engineering to enable projects and improve our capabilities by providing engineering support for the organization.DESIRED (not required) SKILLS::: Experience or knowledge of SAP systems:: Experience working on Capital Projects:: Project Management and process safety management experience:: Background in milling, oil and gas, petroleum or miningDuties and Responsibilities== Support the development of the most effective approach to identify, monitor and implement electrical engineering standards, policies, procedures and job aids as well as to be the technical authority from an electrical perspective.== Provide input to cross functional teams to select and implement tools and methodologies that will enable best practices.== Provide direct support and delivery of services for the organization.== Support providing leadership to the planning and implementation of electrical engineering standards and deliverables in capital project.== Execute the tactical development and delivery oversight of vision, direction and strategy for electrical engineering.== Identify opportunities and bridge electrical engineering gaps in applications by establishing auditing control mechanisms.== Propose and develop recommendations in areas of improvement by implementing solutions to improve performance and identify acceptable risk tolerance.== Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.== Other duties as assigned.Please send resume to Amarx Search, Inc. amarx.com
Business Development Manager - Air Force
The Judge Group Inc., Dayton
Location: Dayton, OHDescription: The Judge Group is currently seeking a Business Development Manager with experience cultivating a new business pipeline within the Air Force at WPAFB. For immediate consideration email your resume to [email protected] Robbie KissingerAs the BDM, you will play a vital role in supporting the Air Force's mission to "to fly, fight and win - airpower anytime, anywhere" through the integration of leading-edge technologies. In this role, you will have the unique opportunity to directly contribute to the success of the Air Force by driving company growth trajectory within the service. If you are a proactive and results-driven professional with a passion for business development and a commitment to supporting the mission of the Air Force, we invite you to join our team and make a meaningful impact on national security and defense.• Bring existing - and cultivate new - customer relationships across the Air Force to build client's brand awareness within the service, coordinated with our Defense operations teams, that result in organic and new business growth.• Conduct regular office calls with Air Force leadership and program management teams, as well as program-level and acquisition officials - with a priority focus on PEO C3I&N, PEO Mobility and Tankers, and PEO Fighters and Bombers.• Identify, qualify, and support the capture of new business within the Air Force. Build and maintain a 3+ year sales pipeline of qualified business opportunities by consistently identifying and qualifying new opportunities.• Support the development of and implementation of the Air Force account plan (in coordination with the Air Force Growth Lead and delivery team), new business pipeline, and client call plans.• The ability to quickly build personal, in-depth knowledge of client's capabilities, technology, and business objectives. Use this knowledge to design and execute creative and differentiated growth strategies and client engagements as well as influence future capability development efforts.• Bring existing business relationships with other industry partners to facilitate teaming and thorough awareness of the competitive market.• Participate in Department of the Air Force industry events• Have 5+ years business development experience working with the Air Force and existing client relationships Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com
Estimator - Commercial
Michael Page, Dayton
Solicit and maintain strong relationships with current and potential clientsPrepare and submit proposals, within time-frame and following up until closedFacilitate an effective hand-off to the project manager, engineers and architectsMonitor budgets throughout the construction processEvaluate and prepare pricing for change orders.Manage bid pricing from all vendorsPrepare cost analysis for internal teamCommunicate with trade partners and team members regarding new projectsUpdate & maintain accurate pipeline reports, track leads, bookings, forecasting, reportingBuild out a small department of other estimating professionalsFlexible enough to handle some project management dutiesAbility to lead from the frontUtilize technology to actualize on effective project and cost deliveryInterview and hire for the estimating teamRepresent the company in all Pre-construction meetings with external partiesMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Bachelor's degree in Construction Management, Civil Engineering, Architecture, or related fieldMinimum of 2 years of experience in Estimating or Pre-construction at a local General Contractor or Real Estate DeveloperThe title of the role will depend on the individuals experience. All levels of estimators are welcome to apply.Proficient with MS Word, Excel, and other Construction Software'sAbility to read architectural plans and develop cost estimatesAbility to work hand-and-hand with in-house architects, engineers and designersExperience with conceptual and design-build estimatesExperience maintaining strong relationship with local subcontractors, architects, and clientsPotential interest in ownership or director level supervision preferredLeadership capabilitiesImpeccable problem-solving skills
Director, Program Management & Innovation
Vinebrook Homes, Dayton
DIRECTOR, PROGRAM MANAGEMENT POSITION SUMMARY/OBJECTIVE  The Director of Product Management & Innovation is responsible for the delivery, implementation, configuration, user adoption, and maintenance of the organizations enterprise and web applications, including Customer Relationship/Service Management, Enterprise Resource Planning (ERP), Human Resources HRIS/HCM, Knowledge Management (KM), company intranet, and public-facing websites and apps. This role utilizes a comprehensive and deep background in project management, property management, accounting/finance, real estate acquisition, and IT operations to deliver solutions that align with the business goals.  This position manages a team of project managers, learning development specialists, and marketing content specialists who are responsible for ensuring the company realizes the maximum business value from its investments in IT applications. This position works closely with the CTO and business team leaders to select, implement, and support technical solutions to business operational processes.  It is incumbent on this individual to stay abreast of changing technologies, project management strategies, and IT-related business opportunities to support the CTO and serve as a pathfinder to the IT team and the company leadership. This position will be based out of our corporate headquarters in Dayton, OH with strong consideration given to remote candidates in major hub cities including Columbus, Cincinnati, Dallas, Phoenix, and other markets where we have business operations. ESSENTIAL DUTIES AND RESPONSIBILTIES Develop and implement an overarching project management framework that ensures solutions are delivered in a timely fashion while maintaining the right balance between quality assurance and performance Utilize a deep understanding of business needs, processes and risk posture, which realizes the IT strategy within existing resource constraints, leveraging commercial and internally developed software solutions, data structures, and infrastructure to create an information technology environment that furthers enterprise goals and objectives Work closely with business leads to understand their business objectives and processes, providing guidance in leveraging applications to increase mission impact, effectiveness, and efficiency Working closely with key stakeholders to identify viable options for meeting business needs and opportunities to further realize the organizations Information Technology and Business strategy Work closely with senior leadership, the IT team and other stakeholders to implement, configure, integrate, design, build, deploy applications Ensure appropriate confidentiality, data integrity, availability, authentication, and access control methods are in place Act as an advocate for security and performance while maintain compliance with standards Enthusiastically builds synergy and focus for all IT staff members across applications, databases, security, infrastructure, and server maintenance responsibilities Ensures effective issue tracking, handling and documentation processes are well implemented and executed Work within IT, cross-functionally and with vendors, to successfully identify, prioritize, and resolve issues MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS AND ABILITIES) Excellent working knowledge of package enterprise-class CRM, ERP, and Collaboration solutions including Yardi, SalesForce, and Web Applications Possesses high level understanding in the areas of business process management and project management methodologies Experience in a management role that supervisory experience of project managers and content development specialists Ability to understand internal and external customer needs, to establish and maintain a high level of customer trust with all staff and confidence in the team’s knowledge of and concern for business requirements and user experience Ability to analyze and rapidly assimilate constantly evolving technologies and apply them as potential solutions to business opportunities and needs A passion for providing outstanding User Experiences and Customer Service for internal and external customers Ability to navigate amongst competing priorities in a fast paced dynamic and growing business environment with focus on delivery usable solutions 10+ years’ experience working with enterprise level business applications including Yardi and/or other property management ERP systems 6+ years’ experience with SalesForce; Service Cloud Preferred 5+ years’ experience managing a team consisting of analysts, project managers, content designers, QA/testers, and administrators Demonstrated ability in people management, strategic planning, risk management, change management, and project management Experience with scrum and other agile development methods is a must A track record as a coach, mentor, and developer of talent Excellent judgment, analytical thinking, and problem-solving skills Natural improver, always striving to improve processes, technology, and systems Strong cross-functional collaboration skills, relationship building skills, and ability to achieve results Possesses excellent verbal and written communication skills and the ability to interact professionally with a diverse group of developers, business owners, and subject matter experts Strong sense of personal responsibility and accountability for delivering high quality work aligned with organizational mission and strategy, both personally and at a team level Experience in Property Management, Real Estate and Construction businesses is required Bachelor’s degree or equivalent experience, Master’s degree desirable Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITY Yes. TRAVEL Up to 25%. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a Drug Free Work Place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration. Information Technology
Mechanical Design Engineer
Engtal, Dayton
Mechanical Design Engineer Dayton, OH$90K-$110KPermanent Overview: As the lead mechanical designer, the incumbent is tasked with carrying out 'Essential Responsibilities' with minimal direct supervision. The incumbent will oversee the complete mechanical design 'Scope of Work' for automation projects, starting from pre-sale concept and budgeting, through detailed design, and to final project implementation. Additionally, they will provide training, mentorship, and coaching to interns and junior-level Mechanical Design Engineers.Essential Responsibilities:Pre/Post-Sale Team Roles:Collaborate on developing feasible automation concepts.Generate system design and layout concept drawings.Prepare budgets for the mechanical 'Scope of Work', covering:Design and detailing labor costs.Costs of purchased and fabricated content.Estimating assembly costs.Mechanical/controls interfaces.Gather pertinent facts and design performance criteria.Define performance attributes (e.g., speed, space constraints).Coordinate with controls engineers to integrate controls into designs.Implementation Roles:Coordinate/expedite delivery of purchased mechanical components.Assist in the assembly of mechanical hardware and assemblies.Troubleshoot performance issues.Finalize 'as-built' documentation.Support long-term resolution of field-service issues.Provide on-site field service support as required.Maintain division records and files orderly.Assist, support, or perform other job functions within the department or other work areas as needed.Essential Qualifications:Two-year mechanical engineering technology and/or mechanical engineering degree required; four-year degree preferred.Five to ten years of hands-on experience in a mechanical design environment.Proficiency in AutoCAD and Solidworks software.Experience in designing automated systems based on industrial robots.Ability to design and size robot end-of-arm tooling.Familiarity with designing conveyor systems, material handling, and pick & place devices for robot interaction.Knowledge of cost-effective alternative machining and fabrication processes.Demonstrated project management skills.Excellent personal and interpersonal communication skills.Ability to multitask and prioritize personal tasks effectively.Initiative and commitment to meeting deadlines.Attention to detail, thoroughness, and accuracy.Desirable Experience and Qualifications:Experience in tool, die, and fixture design.Proficiency in machine tool setup and operation.Knowledge of industrial robot programming.Experience in CNC machine tool programming.
Desktop Support Specialist
Planet Technology, Dayton
Desktop Systems AdministratorOnsite- Dayton, TNTravel- Up to 25%-30%Schedule- 8 am-5 pm, weekends, holidays, early mornings, and late nights as neededThis position is responsible for supporting end-user issues escalated by the Service Desk and fulfilling end-user service requests for hardware and software needs. This includes the installing, configuring, diagnosing, repairing and upgrading all user systems while ensuring optimal performance.Must Have Requirements:• Bachelor's degree in information technology, Computer Science or related with 2-4 years of relevant experience or equivalent• Proficiency in Microsoft Office.• Familiar with various operating systems protocols and tools.• Ability to work independently or with limited direction.• Ability to provide support during non-core business hours including weekends and holidays, as required.• Ability to establish and maintain a high level of customer trust and confidence.• Capable of performing tasks in dynamic/changing situations and under stress.• Familiar with network protocols• Familiar with Apple operating systems and hardware.Responsibilities:• Responsible for troubleshooting hardware and software related issues. Ability to interpret the symptom or issue being reported and diagnose the root cause. May be required to engage technical resources from hardware and software vendors to diagnose complex issues. Must provide end-user with resolution and / or workaround in a timely manner.• Responsible for fulfilling Service requests for new or replacement hardware. Must follow standard process and procedures to image, configure and install software. Ensures equipment is added to the domain and anti-virus and patches are at current levels. Manages deployment of equipment to end-user, performing data transfer when necessary and an overview to end-user on the operation of new equipment and software.• Responsible for reviewing accuracy of incidents received via the Service Desk and Self-Service assigned to the desktop group. Ensure all subsequent actions taken to investigate, diagnose or resolve the incident are recorded in the work notes. This information is essential for further investigation if escalation is required. May assist in reducing MTTR on future incidents of the same nature. Must keep end-user updated with current status through ServiceNow.• Responsible for supporting business events. This includes planning and delivery of support at High Point fall and spring markets, Business Update meetings, events hosted both on-site at Monroe HQ and at off-site locations.• Participates on Business Projects requiring desktop support for hardware and / or software deployments. May be requested to participate in developing documentation for new software installation procedures. Provides assistance to remote IT resources, when necessary.• Ability to implement small system installations without immediate supervision.