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Finance Project Manager Salary in Connecticut, USA

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Applications Project Manager

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Assistant Project Manager

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Associate Project Manager

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Business Project Manager

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Capital Project Manager

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Clinical Project Manager

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Customer Project Manager

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Design Project Manager

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Digital Project Manager

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Electrical Project Manager

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Facilities Project Manager

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General Project Manager

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Global Project Manager

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Healthcare Project Manager

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Implementation Project Manager

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Infrastructure Project Manager

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International Project Manager

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Marketing Project Manager

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Principal Project Manager

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Program Coordinator

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Project Assistant

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Project Control Manager

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Project Controls Manager

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Project Coordinator

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Project Integrator

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Project Management Consultant

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Project Manager

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Project Officer

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Project Specialist

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Security Project Manager

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Software Project Manager

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Support Project Manager

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Systems Project Manager

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Technical Project Manager

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Technology Project Manager

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Testing Project Manager

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Training Project Manager

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Utilities Project Manager

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Senior Business Project Manager - Cigna Healthcare - Hybrid
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The Senior Business Project Manager will provide end-to-end project management for initiatives from inception, through execution, and implementation ensuring all project objectives are achieved. This role directs the planning and execution of project activities optimizing delivery of the portfolio projects enabling the enterprise strategy. This position will require leadership skills to drive the end-to-end project delivery plan for both large initiatives and smaller enhancements in a matrixed environment. The Project Manager aligns to Core Solutions department project delivery best practices, supporting all delivery methodologies (Agile, Waterfall, Hybrid), ensuring efforts complete with intended scope, quality, and within allocated budget and timing constraints.This role works within the Cigna Pharmacy / Core Solutions organization, collaborating with Clinical, Product, Go-To-Market/Sales, Pricing, Underwriting, Digital, Marketing, Communications, Analytics, Finance, Evernorth, Service Operations, Technology, Quality Engineering, Legal, Compliance etc. to deliver complex, cross-functional projects. The ability to partner with peers, as well as external suppliers, to ensure innovative, quality solutions is essential.Primary ResponsibilitiesLead Enterprise projects from end to end using best practices and disciplines. Partner with cross-organizational areas in implementing project initiatives. Provide leadership and management guidance to the team and across multiple areas.End-to-End Project Management Delivery Responsible for delivering mid to large scale project initiatives.Build and manage a detailed project plan, with key milestones, priorities, dependencies/sequencing, from inception to closure. Plan will incorporate tasks that represent all work needed for a successful implementation.Identify, track, mitigate and escalate (when appropriate) project risks, issues, and decisions. Develop contingency plans and triggers to invoke.Drive to market delivery timelines, while also adapting to a dynamic work environment; set priorities to best support organization performance and impact.Provide transparent and accurate project status reporting at all times, in alignment with stakeholder and sponsor input.Identify and develop relationships with sponsors and key stakeholders to establish and monitor progress against goals and objectives. Understand communication dynamics and build/execute a plan to meet stakeholder needs.Identify and work to remove barriers that slow or prevent the successful attainment of project goals.Utilize and contribute to best practices and governance within the Project Delivery team. 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Qualifications/Knowledge 8+ years of project management experience leading medium and large cross functional initiatives.Exemplary core project management skills including multiple aspects of the PMBOK and the Scaled Agile Framework (certification a plus).Ability to lead, manage and influence teams in a heavily matrixed environment.Strong oral, written, presentation and communication skills.Strong collaboration & relationship building skills.General understanding of the PBM and/or Commercial Healthcare landscape.Quickly comes up to speed on business and project knowledge.Process-oriented with quality mindset.Strong organization and planning skills.Ability to negotiate with peers and senior leaders to solve problems.Demonstrated ability to drive results.Embraces change and drives through ambiguity.Customer-orientation and customer insight/experience skills.Conveys complex information in an understandable way to various audiences.Ability to interpret and synthesize data and insights.Strong problem-solving skills; solution identification & development.Ability to perform contingency planning.Ability to interact effectively with all levels of the organization.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. 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Paradise Valley Estates (PVE) is a 76 acre, premier life plan community located in the foothills of Napa Valley in Fairfield, California. Founded originally as a military community, PVE has evolved to include all members of the community but the military heritage and values of Honor, Authenticity, Collaboration and Service still exist.Reporting to the CEO, the Project Manager will primarily assist the capital team with coordinating site plans, fixture plans, and performing project due diligence. The Project Manager will aid in other campus wide infrastructure projects. This position will update budgets, review vendor performance, monitor and hold contractors accountable, expedite, anticipate, and prevent problems. The Project Manager will also review and authorize requisitions and payment requests. The ideal candidate will have exceptional project management skills, regulatory knowledge, and the ability to collaborate effectively with cross-functional teams, ensuring timely and compliant completion of projects.Job Responsibilities and Competencies:• Develop detailed project plans, outlining key milestones, timelines, resource allocation and responsibilities.• Collaborate with internal teams, architects, contractors, and any necessary external partner to ensure seamless execution of project activities. • Monitor project progress, identify potential risks, and implement mitigation strategies to maintain project schedule and quality standards.• Engage with various departments, including operations, finance, and marketing to align strategies and ensure smooth transitions.• Facilitate effective communication and collaboration among team members towards achieving project goals.• Prepare, review, and submit all necessary documentation and applications required for regulatory approvals.• Work closely with regulatory agencies, authorities, and inspectors to address inquiries, provide information, and facilitate site visits.• Manage project budgets, track expenditures, and ensure cost-effective allocation of resources throughout each phase.• Identify possible cost-saving opportunities and manage financial aspects of the project.• Implement quality assurance measures to ensure compliance with regulatory standards and organizational expectations.• Proactively identify project risks and issues, develop mitigation plans, and address challenges.• Other duties as assigned.Job Qualifications:• Bachelor's degree in engineering, construction management, architecture, or management.• CAPM or PMP certification preferred.• Three to five years experience in project management.• Strong leadership, self-motivation and ability to work independently including extensive project experience.• Understanding of all aspects of construction processes and practices.• Excellent time management skills.• Excellent communicator. Perks of working at PVE:The mission of Paradise Valley Estates is to be pioneers of quality living and champions of person-centered services. When you join PVE, you join not only a company but you join a family. We strive to provide the experience of a life-time for a lifetime with the vision of maximizing the quality of every life we touch. Our core values of Authenticity, Honor, Collaboration, and Service are who we are and how we treat all who enter the PVE Community. In addition to competitive salaries and benefits, we celebrate special occasions, have team member mixers, monthly team member town halls, barbeques, and so much more. More importantly, we believe in investing in our people and provide opportunities for advancement and support for team members in need. Additional Ways PVE invests in Team Members:• Health & WellnessoMedical, Dental, and Vision plansoFlexible Spending and Health Savings AccountsoHealthy Lifestyle IncentivesoCompany Paid Group Term Life & AD&D InsuranceoShort & Long Term DisabilityoTerm Life InsuranceoAccident InsuranceoCancer InsuranceoMedical Bridge InsuranceoCritical Illness InsuranceoLegal and Identity InsuranceoPet Insurance• Financial Supporto401k with a Safe Harbor MatchoScholarship ProgramoCEU program through ReliasoTeam Member Relief Fund• Work Life BalanceoPaid Time OffoHoliday PayoEmployee Assistance ProgramoCommunity Involvement OpportunitiesIf you want to join a team that pushes you to become the best version of yourself, email a copy of your resume to [email protected], or fax to 707-862-8997. You may also pick up and drop off an application at the front gate.Paradise Valley Estates is an Equal Opportunity Employer.
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Please note that specific compensation decisions are based upon a variety of job-related factors as permitted by law, including geographic location, credentials, skills, education, training and experience.Wilton Re strives to attract, develop, and retain a diverse workforce. We are committed to providing an inclusive and accessible work environment where all associates feel valued, respected, and supported. Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current associates, without discrimination. A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about accommodation will be treated as confidential.To All Recruitment Agencies: Please do not send any resumes or solicitations regarding open positions to Wilton Re employees unless you have been requested to work on this position or other positions with Wilton Re; please reach out to your main point of contact. Wilton Re is not responsible for any fees related to unsolicited resumes.
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Job InformationThere is one opening for a Finance Sales Manager role which requires the employee to be located in PA, MA, NY, or NJ.Doosan Bobcat Capital Solutions (DBCS) is the financing arm to support Bobcat in North America. The Finance Sales Manager position exists to implement financing programs and solutions to stimulate sales in the territory through DBCS. A key component of this job is to provide financial and lease training to Business Unit and Distributor sales teams.Role & ResponsibilityRepresent all DBCS programs, policies, and systems in assigned territoryTrain distributor personnel along with business unit sales teams in the use of financing and leasing solutions to drive equipment salesWork with business unit marketing and sales to develop and implement financial merchandising programs to meet business unit objectivesCommunicate finance programsKnowledgeable about all funding source product and the ability to match those products to customer needs.Work with distributor and company sales and marketing personnel to structure finance and lease transactions to allow Doosan to win competitive and incremental salesAssist sales staff and distributor personnel to obtain financing for customers with marginal credit.Drive finance penetration by utilizing national programming, designing local promotions, and monitoring competitive activityWork with distributor and company sales personnel to structure and manage large and/or strategically important opportunities in the territoryWork with distributor personnel and DBCS credit teams on strategies and structures to drive high approval ratesManagement of floor plan lines for distributors in assigned territoryJob RequirementEducation Required: Bachelor's Degree5-7 years of experienceTravel required: >75%5 to 7 years experience lease training knowledge of secured transactions and finance5 to 10 years in the equipment finance industry (Captive/ Vendor experience preferred). Willingness to work in a fast paced, challenging environmentStrong consultative and solution selling skills and demonstrated record of successStrong relationship management skillsDeal pricing and structuring expertiseUnderstanding of creditOutstanding verbal presentation, negotiation, and written communication skillsFrequent, regular travel within region or to other locations in the US for meetings is requiredValid driver's license with clean Department of Motor Vehicle driving recordThe salary range for this position is $100,991 - 151,487, depending on experience and other factors. We are Doosan Bobcat. At Doosan Bobcat, you are part of the team that empowers people to accomplish more. We offer a total rewards package that will offer you salary plus potential of annual bonus based on your performance. Benefits include medical, dental, vision, prescription, 401(k) match, short & long term disability, health & flexible spending accounts, employee assistance program, life & AD&D insurance, military and jury duty differential pay, tuition reimbursement program, work flex policy, equipment rental program, paid volunteer opportunities, community non-profit donation match, along with paid vacation, holiday, sick, bereavement and parental leave. *Disclosure as required by state/local law. As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.Doosan is committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.Beware of Fraudulent Job Offers and SolicitationsAny legitimate job offer will be preceded by an official selection process.
Technical Product Manager
FactSet Research Systems Inc., Norwalk
Locations: Norwalk, CT | Boston | New York CityThe Enterprise Architecture team at FactSet is looking for a Technical Product Manager to drive product requirements and influence the architecture of our various client documentation management systems. Client documents are some of our customers' most valuable assets and are relevant to a number of FactSet's product offerings. FactSet's stewardship of these documents and their ingestion pipelines require a strong eye toward security and FactSet's value-added capabilities. The position will exist within our core technology platform team and will work to create a coherent vision for existing & future client document ingestion systems, which currently span multiple product lines and business units.As the Technical Product Manager, you will own the delivery of key project components to fulfill our client document ingestion system. You will manage complex projects to completion through planning, organization, communication, and coordination. You will perform vendor and solutions analysis tasks by identifying opportunities for improvements in existing systems, mainly where external solutions could be leveraged and where existing internal systems should be re-used or standardized.Responsibilities:Drive business requirements gathering and tailor solution designs in collaboration with clients, stakeholders, engineers, and architects.Plan product releases, prioritize features, define tasks, and measure success by making data-driven decisions.Understand end-user roles and responsibilities, including external clients, internal team consumers, and providers.Assess product success metrics including user engagement, adoption rates, performance, and financial factors such as cost of support and infrastructure.Lead a senior leadership SteerCo informing key stakeholders and participants. Create product roadmaps to align cross-functional teams, providing clear timelines for key milestones.Clarify user needs and acceptance criteria, regularly interacting with development teams to prioritize tasks and provide clarity on solutions.Align an agile team to deliver on vision, goals, and strategy.Act as a trusted advisor to challenge the status quo, driving innovation and quality of service.Assess team resource needs, drive strategic resource decisions, and address skill gaps while providing constructive feedback to cross-functional team members where necessary.Required Skills:Bachelor's degree in STEM, finance, economics, or another relevant field.10+ years' experience in product management with a strong track record of delivering complex projects in a fast-paced, Agile environment.Prior experience implementing or designing scalable and performant Document Management systems.Prior experience within the financial services industry.Operate with a client-first mentality and demonstrate a proven ability to prioritize and promptly respond to both external and internal customer needs in an efficient manner.Flexibility to meet continuously changing priorities and challenges.Ability to drive projects/issues to completion.Strong overall technical background with experience in at least some of the following:AWS, Azure & Google Cloud technologiesDatabricks and SnowflakeETL, Datalakes, Informatica, OCRGenerative AI, Natural Language Processing, Vector DatabasesApplicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.The budgeted salary range for this position in the State of Connecticut and in New York City is $140,000 - $185,000. At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-VerifyFactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender IdentityVEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or [email protected] Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.PDN-9bf59424-924f-440a-83c7-1a109314b791
340B Account Manager - Verity Solutions - Hybrid
Cigna, Bloomfield
340B Account Manager - Verity Solutions Job SummaryResponsible for owning the ongoing account relationship and regular communications with a group of Verity Solutions accounts. Educates, guides and set appropriate expectations with customers on maximizing Verity Solutions products for cost savings and compliance with 340B program guidelines.Duties and Responsibilities • Develop ongoing account relationships and serve as the key contact with assigned customers to understand their 340B program, compliance obligations, concerns and other pertinent data to develop clear service solutions.• Consistently apply the client business review standards and expectations for consistent communication with assigned accounts, including frequency of scheduled contact and topics for review.• Establish routines to review and analyze key savings metrics and account elements to maintain compliance and visibility to account performance including, but not limited to multipliers, ignores, unknowns, and savings reports.• Educate and train customers on platform interaction specifics and new features/functions of all Verity products.• Proactively report on findings for data anomalies to the appropriate team members and advise on next steps for resolution when possible.• Use primary client management toolset (Salesforce) to manage and document all client interactions and projects as assigned.• Respond timely and completely to customer cases as assigned, ensuring our service level standards are achieved.• Support and promote the Verity Solutions performance standards and values through positive interactions with both internal and external stakeholders on a regular basis.• Support occasional after-hours/weekend on-call support expectations• Attend to other initiatives and goals as assignedExperience, Skills and Qualifications • BA or BS in Business or related field or equivalent work experience.• 3+ years in a customer support, technical support or SaaS account management position.• Strong written business communication skills, including proven ability to deal with competing goals, ability to lead difficult conversations, and the ability to achieve compromise outcomes.• Aptitude to analyze data issues and troubleshoot problems with customer data.• Strong experience and comfort level with MS office products, especially Excel.• Experience using a CRM toolset, preferably SalesForce.com• Ability to professionally and calmly communicate in both written and verbal forms with all levels of customer staff and management.• Ability to be a self-starter, including strong multi-tasking capability, track record of managing multiple client accounts with shifting priorities and details in a fast-paced environment.• Passion for working with customers, proactive problem-solving, and embodying a culture to exceed expectations.• Experience working in a goal oriented, delivery focused, and dynamic environment.• Experience in a hospital or pharmacy environment a major plus.This is a hybrid role and will require the ability to work in-person. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 61,200 - 102,000 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Tax Accounting Manager - Investment Management - Westport, CT
Michael Page, Westport
Responsibilities:Responsible for coordinating tax processes for the company's open mutual fundReviewing tax returns, work papers and K-1sWork directly with third party administratorsCoordinating audit processesResponsible for completeness & accuracy of daily/monthly/annual accounting & performance reporting for all products and accountsParticipate in special projects and other duties as assignedMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Qualifications:6-8 years of relevant experience within partnership Bachelor's or Master's in Accounting requiredCPA strongly preferredBig 4 or private background preferredStrong and effective communicator
Project Finance Analyst
Greenskies Clean Focus, North Haven
Project Finance AnalystWork closely with multiple departments to bring together and translate project information into financial models to create winning bids. The analyst position is designed for a recent graduate that has a passion for renewable energy, is highly motivated and has a strong academic record with financial or mathematical coursework. The position commences with a 4 to 8 week training period rotating through multiple departments within Greenskies.Location: North Haven, CTResponsibilities:Maintain and update financial models for internal analysisAssist in the development of client-facing financial analysisInteract with Business Development, Engineering and Design, Legal, Construction, and Project Funding teamsAssist with the consolidation, detailed review, and organization of project-level information from various internal and external groupsGain an understanding of REC/incentive programs and associated requirements, and translate such programs into a financial model for project analysisSupport the review legal documents including power purchase, maintenance, and construction agreements.Qualifications:Recent graduate with bachelor's degree in related field. Degree in engineering or finance is preferred.Interest in renewable energy.Proficiency in Microsoft Office with advanced understanding of Microsoft ExcelPersonable with high energy and action-oriented work styleStrong organizational skills and attention to detailMust treat deadlines and commitments with the utmost seriousness and urgencyProject Finance Analyst - New BusinessThe project finance analyst will work closely with the business development group and project finance team on the preparation of proposals for commercial solar projects. The analyst position is designed for a recent graduate that has a passion for renewable energy, is highly motivated and with strong communication and mathematical skills. The position commences with a 4 to 8-week training period rotating through multiple departments within Greenskies.Location: North Haven, CTResponsibilities:Support the project finance team and business development manager in the preparation of RFP responses for solar projects.Assist in the development of client-facing financial analysis.Assist with the consolidation, detailed review, and organization of project-level information from various internal and external groupsOrganize proposal materials and track opportunities.Qualifications:Recent graduate with a bachelor's degree. All majors welcome, but significant coursework in a business-related fields or engineering is preferred.Interest in the renewable energy space.Excellent verbal and written communication abilitiesStrong organizational skills and attention to detailMust treat deadlines and commitments with the utmost seriousness and urgencyProficiency in Microsoft Office with solid understanding of Microsoft ExcelThese duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business.It is the policy of Greenskies to ensure nondiscrimination and equal opportunity for all applicants and employees without regard to race, color, sex (including pregnancy, child birth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief.
Technical Account Manager
ReferWell, Stamford
Technical Account Managers (TAM) provide deep technical and product expertise to our strategic clients. They work closely with our clients and Client Operations Team to drive product adoption and coach our largest and most technical clients on best practices. Ultimately, our TAMs are a critical part of ensuring the success of our customers' technical strategies, creating a best-in-class customer experience, and maintaining revenue for our business.As a Technical Account Manager, you need to be able to find the balance between the client's requirements and the company's capabilities, in order to work efficiently while delivering excellent customer service. Moreover, while our Client Operations Managers work directly with the client and pass on their business demands, TAMs need to have the soft skills to communicate proficiently, the business knowledge to translate the concepts into a more technical language and also the know-how to put those ideas into practice and deliver a functional project. Further, TAMs debug and consult on highly complex technical integrations, and collaborate with the Product & Engineering teams to surface feature requests that enhance the overall customer experience.The ideal candidate has inherent enthusiasm and curiosity and generates the trust, confidence, and excitement essential for a great customer experience, while establishing credibility for ReferWell, its solutions and its brand. Success in this position will require drive and energy combined with knowledge of the product and attention to detail that delivers revenue growth and operational efficiency.PRIMARY RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):Working proactively with strategic customers to develop a deep understanding of their business objectives and helping them achieve value in our products by conveying best practices and ensuring their product needs are met.By understanding customers' requirements and desired outcomes, follow up as needed internally through the development and release cycles to ensure we meet and exceed them, monitoring the project and tasks to ensure we remain on track.Learning customers' setup, typical workflows, goals, and how they can use our products or services to better serve their tasks and goals.Helping enterprise customers solve technical challenges as they arise, providing overall technical support before and after the sales process. In short, helping customers attain value from the products or services they've purchased, ideally assisting them in gaining more value than they anticipated.Influencing the future of our products by funneling feature requests, product enhancements, and bug fixes to the Product organization, and influencing our sales success by assisting sales and marketing with information about product specifications.Analyzing customer data to identify and propose new ideas and processes and to increase product adoption.Leading customer support to research, troubleshoot, diagnose, and resolve technical issues and communicating internally to answer technical or product questions.Leading custom training and demos as required to assist customers with product understanding and advice, including responses to technical customer support issues.Providing technical help and answers to Operations for customers that do not require direct communication.Acting as an advocate, quarterbacking the solving of complex technical issues when appropriate. You are the voice of the customer within the technical organization.Creating and maintaining a technical solutions library to provide customers and team members with guided and reusable solutions in the future.Monitoring common technical support questions and creating scripts for handling those support requests at scale.Writing and editing in-app notifications together with the assigned CS Ops representative.Explore and learn the latest technologies to provide new capabilities and increase efficiency, especially with EHRs (starting with Athena and Epic, then branching to other EHRs as well as other scheduling systems).CANDIDATE PROFILEResults oriented, organized, efficient and a resourceful team player at ease in a dynamic collaborative environment.Skilled delivery of engaging, compelling product presentations, in small and large group settings.Excellent interpersonal and communication skills, including demonstrated comfort and finesse communicating with senior leadership teams internally and externally, both orally and in writing (proposals, emails, and presentations).Strong oral and written skills.Energy and passion for teamwork and collaboration.A willingness to roll up their sleeves and a get-it-done attitude. An arm-chair leader would not be a good fit for this position.The ability to deliver results in a fast-paced, metric-driven and changing environment.EDUCATION, REQUIREMENTS, AND SKILLSYou possess a bachelor's degree in computer science, Information Technology, Engineering, or related field, or equivalent professional experience.5+ years of Technical Account Management or Professional Services SaaS experience with a technical product.Strong technical background including experience with systems architecture, RESTfulAPI usage, webhooks, multiple development languages (JavaScript or Python preferred), and the fundamentals of computer science.Deep understanding of software integration and agile development lifecycle and processes.Knowledge of clinical/administrative workflows and experience in interoperability standards - HL7, Direct Messaging and FHIR in widely used EHRs such as Athena, Epic and others.Ability to use data and statistics to identify patterns, enriching your recommendations for process/product improvements.Strong communication and interpersonal skills including the ability to quickly build rapport. You should be motivated to help your clients and our team achieve their goals.Ability to simplify and communicate complex technical concepts to non-technical audiences and to explain concepts and solutions to technical advanced colleagues and customers.The capacity for creative problem solving and ability to create innovative solutions to meet complex customer needs.Experience with advocating for your customers' needs within your organization and driving to solutions.Empathy for who you work with; you identify with their challenges and your desire to delight shines through in your communications.Willingness to Travel on an as-needed basis to be on-site to support large client go-live eventsReferWell offers a comprehensive health plan and benefits plan. ReferWell is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, or genetic information.
Installation Project Manager
Masis Professional Group, East Hartford
The Installation Project Manager is responsible for Scoping, Estimating, Project Planning / Management and Field Overview to support customer installations of Company Fuel Cells. Responsible for trusted and timely deployment and execution of the installation plan(s). Assures full support of all assigned installation requirements are met, including delivery of those services/installation processes, and the clarity and timeliness of the overall installation process. Works to verify accurate and timely procurement, delivery and deployment of required services, materials, parts, and installation services required for the installation(s). Cross-functionally coordinates assigned activities, needs and project/program progress across Sales, Engineering, Test, Supply Chain, Finance and Quality organizations.Role & ResponsibilitySupport and deliver assigned installation portion of the sales/installation contract.Provide Sample Installation Drawings. Facilitate generation of One-Line, 3-Line, Site layout and Site Design documentation.Monitor a detailed master construction schedule utilizing Microsoft Project.Perform the work necessary to meet all relevant installation requirements and coordination of support services.May develop/propose methods, guidelines, and policies to facilitate efficient, cost effective, quality installation service delivery.Compile as-built drawings, O&M manuals, and other documents to complete the closeout package.Work to assure all customer issues are satisfactorily addressed utilizing engineering, manufacturing, and other team support as required.Formulate accurate budgets for Fuel Cell Installations at various US Customer Sites.Conduct jobsite walkthroughs to verify actual field conditions / progress and assist in completing audits, inspections, daily logs (as needed).Role & Responsibility (continued)Develop RFQ's. Review all bid documents. Develop RFI's as required. Assist in awarding construction contracts.Develop a list of qualified subcontract bidders. Communicate with subcontract bidders to confirm scope coverage.Analyze Subcontractor bids as they relate to drawings, specifications, and scope of work.Qualify and Hire equipment suppliers.Procure required site electrical and mechanical installation equipment as required for contracts where Company is the equipment supplier.Education & ExperienceBA/BS degree with 5+ years of experience.Functional understanding of fuel cell technology and manufacture.Budget development and control.Construction project management support.Effective customer relations management, with strong problem-solving and negotiation skills.Computer/IT skills.Demonstrated focus on Continuous improvement and tool usage.Commercial/Industrial/Manufacturing experience.Green Energy project installation experience a plus.Experience with local, regional, national, and global customer support processes, customs and diversity of business practices.Pay: $120,000.00 - $130,000.00 per year