General Service Technician Salary in Cincinnati, OH

Job Title Mobile Maintenance Technician Job Description Summary Job Description Responsible for assisting with operation troubleshooting, diagnostics, housekeeping, and repairs on commercial buildings, industrial systems, grounds, and maintenance equipment for assigned properties/facilities. Position is mobile and requires travel to various sites.Job Description:ESSENTIAL FUNCTIONS AND RESPONSIBILITIES• Assist with troubleshooting and repairs of buildings and installed systems to include: packaging and handling machinery, plumbing systems, kitchen equipment, roofs, drains, shop, grounds equipment, and HVAC• Clean, lubricate, and service a wide variety of pumps, valves, pneumatic controls, electrical, mechanical, and hydraulic devices• Assist with installation and modification of building equipment and systems• Replace and repair building finishes such as ceiling tiles, door hardware, wall paper, and can paint walls, piping, floors and equipment• Troubleshoot, evaluate, and make recommendations to upgrade maintenance operations and/or implement savings opportunities• Possess competent knowledge of the use and care of tools and equipment used in facility and ground maintenance• Respond immediately to emergency situations and customer service requests as assigned.• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions, preventative maintenance, etc.• Maintain and operate fire and life safety systems such as; Fire alarm systems, fire pumps and related fire protection system equipment as assigned• Perform carpentry and snow removal when necessary• Comply with all applicable codes, regulations, governmental agency, and Company directives as related to building operations and practice safe work habits• Ability to use technology such as; smart phones, tablets, computers, web-based applications, building automation systems, etc.• Complete all required C&W Safety Training as scheduled annually.• Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hoursKEY COMPETENCIES• Technical Proficiency• Initiative• Flexibility• Multi-Tasking• Sense of UrgencyIMPORTANT EDUCATION• High School Diploma or GED equivalentIMPORTANT EXPERIENCE• 2+ years of related experience in a commercial property settingADDITIONAL ELIGIBILITY QUALIFICATIONS• Technical, vocational or on-the-job training in at least one of the following areas: HVAC, electrical, mechanical, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair• Possess and maintain a valid driver's license (commercial license may be required) and good driving record with periodic checks• Basic Computing Skills in Outlook, Excel & WordMay be only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or stand-by on-call dutiesWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.• Must have ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment (pumps, tools, ladders) and safely install rigging/lifting devices• Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine• Involves movement between departments, floors, and properties to facilitate work• Ability to speak clearly so others can understand you• Ability to read and understand information presented orally and in writing• Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematicsCushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

Hepaco Inc HEPACO is the premier environmental and emergency services company in the Eastern United States with coverage across 45+ regional locations. We specialize in emergency response, remediation, and industrial, marine, and waste services. HEPACO services a multitude of industries including transportation, utilities, energy, environmental consultants, industrial facilities, terminals, environmental service companies, general contractors, property owners, and the public sector through our Environmental and Remediation Services divisions. Our distinction is our strong focus on quality, safety, and customer service. Throughout our history, HEPACO personnel have led the industry with new methods and approaches. Our motivated team consistently exceeds industry standards in all aspects of our work. We offer state-of-the-art remediation technologies, equipment, and a staff dedicated to a unique standard of excellence in environmental cleanup. As an Environmental Field Technician, you’ll be a valued member of our field operations team. You’ll perform a variety of tasks associated with industrial, emergency response, and remediation projects. As you gain experience, you’ll find many opportunities to grow and develop your career within HEPACO. The ideal candidate will: Be a team-player with a focus on safety and quality Be comfortable operating a variety of tools and equipment including steam cleaners, water lasers, cascade systems, chemical mixers, generators, air saws, drills, grinders, cutting torches, etc. Be capable of performing physical labor associated with clean-up activities, sample collection, waste removal and other remediation tasks Be able to successfully complete an OSHA 40-Hour HAZWOPER training program (company-paid) Be able to obtain necessary security clearances including TWIC and eRailSafe Other Requirements You must be able to successfully pass HEPACO’s pre-employment background check, physical exam, and drug screening. This position regularly requires intermittent sitting, standing, walking, running, climbing, squatting, and kneeling. Physical strength and dexterity sufficient to perform the required task. Must occasionally lift and/or move up to 100 pounds or more with assistance. Be a part of the HEPACO Difference! Weekly pay, competitive PTO program and company-paid holidays Opportunity for overtime and emergency response premium pay Medical, Dental, Vision, Life & Disability insurance options 401k plan with company matching contributions Wellness benefits and LifeMart employee discount program HEPACO is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class. HEPACO participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. / HEPACO participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.PI238928154

Job DescriptionSummary:Ensure all process equipment is running at efficiency. Partner with designated vendors and complete regular scheduled preventative maintenance. Work on assignments that are sophisticated in nature and where considerable judgment and initiative is required. Proven experience in making repairs and recommendations based off maintenance standard methodologies. Experience with electrical, controls and mechanical systems. Ability to read, write and use complicated equipment and process drawings. Ability to use mathematics, formulas, handbooks and a variety of precision measuring instruments. Ability to provide mentorship to other employees as the need arises or requested.Essential Functions: Applies Good Manufacturing Principles in all areas of responsibilityDemonstrates and drives the Thermo Fisher values - Integrity, Intensity, Involvement and Innovation (The Four I's)Ability to read and understand electrical schematics and diagnose & repair equipment problems related to sensors & electrical wiring.Fix, repair, evaluate, and make recommendations to upgrade maintenance operations and/or implement savings opportunitiesRespond immediately to emergency situations and customer concernsPerform basic electrical work, plumbing, soldering, carpentry, and snow removal when necessaryInspect equipment for unsafe or malfunctioning conditions, preventative maintenance, etcFixing and repairing process equipment and machinesAssist with installation and modification of equipment and systemsAlign with all Company directives and regulations as related to building operations and practice safe work habitsPossess proficient knowledge of the use and care of tools and equipment used in equipment, facility and grounds maintenanceComplete required safety training on time as assigned by the companyAbility to use technology such as; smart phones, tablets, computers, web-based applications, building automation systems, etc.Conducts all activities in a safe and efficient manner.Determining the tools and supplies needed for each different type of equipment centerSupport maintenance strategy efforts for continuous improvementDocument work details through CMMS (Maximo)Other duties may be assigned to meet business needs.Education:High School Diploma or GEDExperience: 5 years of progressive experience and responsibility in the maintenance field preferredEquipment maintenance experience preferredPharmaceutical Experience PreferredGood written and verbal communication skills, customer service and mechanical/electrical skills.Equivalency: Equivalent combinations of education, training, and meaningful work experience may be considered.Competencies: Experienced with CMMS (Maximo)Excellent interpersonal, communication, and team building skills.The desire to progress, learn, grow, and succeed.Advocate for change and process improvementsWorking knowledge of related pharmaceutical equipmentStrong attention to detailAbility to approach tasks and projects with vitalityCapable of working cross functionally and modifying priorities to fit business needsFamiliar with the workings of a cGMP facilityIndustrial electrical maintenanceExperience in building maintenance or an education in the tradesStrong Mechanical proficiency and knowledge of electrical and most mechanical systems.Multi Tasks. Able to handle multiple projectsMust be able to work under pressure and in emergency situationsAbility to define problems and resolve them quicklyAbility to work in a logical, clean, and organized mannerAbility to work with and liaison with various outside vendorsBasic digital literacy and comfort using various software, apps and computer programsThe ability to lift and exert 25 to 50 pounds of force frequentlyAbility to learn new tasks and accept new responsibilities

Are you a motivated problem solver who enjoys consistent and dynamic work? Does the idea of working hands-on in protecting people, property, and wildlife interest you? If you answered YES to any of these questions, then apply now to become a Wildlife Service Technician! Responsibilities Who is Critter Control? Founded in 1983, Critter Control Operations provides industry-leading nuisance wildlife, animal, and integrated pest management services for commercial and residential properties across the nation. As a brand, we are committed to our team members. If you are a driven professional who embraces our values and drives our standards of excellence, you will achieve success and grow within our organization! What does a day in the life look like? As a Wildlife Service Technician, you will be part of a team of professionals who provides world-class wildlife management services for both residential and commercial properties. You will be heroes in your communities protecting people, property, and wildlife. A successful Wildlife Service Technician needs to be motivated, energetic, and creative with outstanding communication skills. Your daily activities include… Build strong relationships with internal and external customers Inspect and identify properties for wildlife damage including on roofs, in attics, and in crawlspaces Remove nuisance wildlife from residential and commercial properties Perform exclusion work to prevent the reentry of wildlife into homes and businesses Install and service bait stations and exclusion devices Operate and maintain service vehicle and equipment Identify and communicate any safety-related obstacles and lead with a safety-first mindset You will thrive in this role if… You are self-motivated, driven, and enjoy working outdoors You do not mind rolling up your sleeves and getting dirty You are hands-on and have a basic knowledge of power tools You enjoy building relationships and creating a bond with people You have a creative approach to problem-solving You hold yourself to high standards. Our team members exhibit the highest level of professionalism and presentation standards both on and off the job What type of benefits will you receive? Competitive pay (Hourly Earnings!) Company vehicle (gas and maintenance covered), tablet, cell phone, and uniforms Comprehensive benefits package including medical, dental, vision, maternity, & life insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry-leading, quality, comprehensive training program Ability to become a licensed Nuisance Wildlife Control Operator and Pesticide Applicator Qualifications What does the work environment look like? We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties: Safely use a ladder within the manufacturer's weight capacity Lifting and carrying up to 50 lbs. occasionally Safely access crawl spaces, attics, confined spaces, rooftops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Ability to work in different types of weather conditions What do you need to be successful? No Experience Required – Customer Service, General Labor, or Construction Experience is a plus! High School Diploma or equivalent required Valid driver’s license required with a good driving record Ability to pass a drug screen and background check is required Ability to work in the field independently, manage route-based assignments and interact with our great customers Critter Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

Summary An Field Service Tech / Commercial (AST) is responsible for performing hands-on installation, commissioning, and service (scheduled or unplanned) on commercial material handling equipment such as cranes and conveyor systems as well as the structural steel supporting them. Work will be under the direction by a more senior service technician. Products may include, but are not limited to, Steel Structures , Overhead cranes, Overhead and Floor conveyors, Vertical lifts and various industrial process equipment . The FST shall maintain a professional and positive attitude, perform quality workmanship, and be responsive to customer need s in a professional and safe manner. Principle Duties and Responsibilities ROLE • Demonstrate professional work skills in the installation, repair or overhaul of products /systems on customer sites .• Ability to work with minimal direct supervision for daily operations• May occasionally be assigned to shop duties such as general machining, part inspections, assembly, testing, and warehouse. TECHNICAL • Perform work related tasks in strict accordance with company product tech manuals.• Complete on-the-job training (OJT) on at least one product line and supporting systems within the first year in this position.• Keep current on qualifications required by the company and/or the end users of the equipment we provide . SAFETY • Operate in a safe manner in accordance with published safety guidelines.• Wear appropriate PPE as per company guidelines and in accordance with job duties• Adhere to Safety policy guidelines.• Report all work related accidents or injuries immediately to the appropriate personnel.• Complete annual safety training requirements as outlined on regional safety schedule. ADMINISTRATION • Provide accurate and timely reporting according to company guidelineso Timecards, expense reports, mileage reports, project reports, et al.• Maintain company property according to company policieso Vehicle, credit cards, PPE, test equipment, laptop, et al. CUSTOMER SATISFACTION • Perform high quality workmanship• Be responsive to customer needs and act as an FMD ambassador of customer satisfaction• Strive to provide all customers a "first time fix" for their equipment• Maintain customer satisfaction rates according to company guidelines PERFORMANCE • Complete all work in an efficient and timely manner• Adhere to company dress code and safety regulations• Maintain professional attitude and appearance. All other duties as assigned. Qualifications and Educational Requirements • Education:o HS Diploma or GED required• Knowledge and experience in rigging, structural steel erection and welding.• Possess Ta set of basic hand tools including sockets, mini sledge, tape measure, combination square and etc.• Must be able to read and interpret product line diagrams and blueprints• Basic understanding of cranes and conveyors• High mechanical aptitude• Ability to independently interpret product tech manual to troubleshoot equipment problems• Must be a reliable team player who exhibits a professional demeanor• Work experience in industrial installation sites a plus• Proficiency in English language (verbal and written)• Ability to handle stressful situations• Proficiency in Microsoft Office• Ability to travel (up to 75%) including weekends, evenings, and holidays and in emergency situations travel on short notice• This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate• Maintain valid driver's license and qualify for company credit cardPHYSICAL REQUIREMENTS:While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The AFST C frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have the ability to regularly lift at least 50 pounds.This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.

Job DescriptionWhen you're part of the team, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team and help us make significant contributions to the world.Sr. Manufacturing Equipment Maintenance Technician will problem solve, repair, and perform preventative maintenance on GMP packaging and serialization equipment.Location: 2110 East Galbraith Road, Cincinnati, OHHours: End of Week Night Shift; Thursday - Friday from 6:00pm - 6:30am.How will you make an impact?Mechanical, pneumatic, hydraulic, and 24-480v controls.Assist operators in equipment set-up, start-up, and continuous operation. Including but not limited to changeover of the production equipment related to format and serialization.Build and write work instructions, setup instructions, preventative maintenance tasks.Actively influence training of employees on various packaging equipment.Assists operators, engineers, and supervisors with equipment installation, provide suggestions for modifications and continuous improvements!Validate and verify operation of newly installed equipment to evaluate system performance under actual operation conditions.Maintain equipment files and document maintenance activities in compliance of SOPs and Good Manufacturing Procedures (cGMP). Ensure compliance of Preventative Maintenance.Identify and order equipment parts as needed.Actively participates in problem-solving sessions with focus on safety, quality, and driving efficiency improvement actions! Analyze equipment, develop and implement solutions.Knowledge of electrical: ability to diagnose control circuits, drives, PLC experience preferred but not required.Handle numerous projects simultaneously.Active participant and recommend solutions to monthly safety, quality and efficiency meetings.Required Qualifications:High School Diploma or GED Required Qualifications:2 - 3 years experience in pharmaceutical production and packaging preferred. Knowledge, Skills & Abilities:Ability to read/understand piping and instrument diagrams, schematics, wiring diagrams, equipment assembly drawings and other equipment related documentation.Job may require wearing of NFPA 70E personal protective equipment as well as Tyvek coveralls and different styles of respirators.Interpersonal skills to communicate in a team environment.Be familiar with Microsoft Office applications.Ability to work overtime as needed and be available on an on-call basis as needed.Excellent benefits packageReview our company's Total RewardsMedical, Dental, & Vision benefits-effective Day 1Paid Time Off & Holidays401K Company Match up to 6%Tuition Reimbursement - eligible after 90 daysEmployee Referral BonusEmployee Discount ProgramRecognition ProgramCharitable Gift MatchingCompany Paid Parental LeaveThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $42 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies, or growing efficiency in their laboratories, we are here to support them. Our team of more than 100,000+ colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Fisher Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.For more information, please visit www.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Job Description *THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & PORTUGUESE* Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and ResponsibilitiesProvides support via phone, e-mail and chat to employees of corporate clients. Assists users in troubleshooting Outlook. Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). Provides support for mobile devices including configuration and email sync. Handles 50-60 issues per day efficiently and appropriately. Maintains regular and punctual attendance. Utilizes Active Directory database to reset network passwords. Assists users in adding and changing network printers. Provides technical support for VPN connectivity issues. Controls user's computers utilizing remote access tools. Troubleshoots remote access connectivity problems. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. EducationTrade School Certificate or Associate Degree in related field.Experience / Technical Requirements:1 year experience in call center or service desk environment. Knowledge of various PC hardware and software applications including: - Operating Systems: Windows 7, Windows 10- Office 365 Support - User creations/terminations (tasks/requests)- End-user self-service tools- Cloud support - multiple device data syncing- ServiceNow or other ticketing systems - Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc. - Internet Service Provider (ISP), Cable Modem, and Internet Support.Effective troubleshooting and documentation skills Experience navigating a knowledgebase Proficient use of Microsoft Office applications.CertificationsNoneOther Skills and Abilities Strong technical and client interaction skills. Self-starter with excellent organizational, administrative and interpersonal skills. Ability to follow through with tasks, projects, and troubleshooting with minimal supervision. Excellent oral, written, technical, and business communication skills. Ability to multi-task and work in fast paced environment.Hardware & Software Requirements To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.Hourly Compensation Range: $16/hr to $18/hr

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and ResponsibilitiesProvides support via phone, e-mail and chat to employees of corporate clients. Assists users in troubleshooting Outlook. Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). Provides support for mobile devices including configuration and email sync. Handles 50-60 issues per day efficiently and appropriately. Maintains regular and punctual attendance. Utilizes Active Directory database to reset network passwords. Assists users in adding and changing network printers. Provides technical support for VPN connectivity issues. Controls user's computers utilizing remote access tools. Troubleshoots remote access connectivity problems. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. EducationTrade School Certificate or Associate Degree in related field.Experience / Technical Requirements:1 year experience in call center or service desk environment. Knowledge of various PC hardware and software applications including: - Operating Systems: Windows 7, Windows 10- Office 365 Support - User creations/terminations (tasks/requests)- End-user self-service tools- Cloud support - multiple device data syncing- ServiceNow or other ticketing systems - Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc. - Internet Service Provider (ISP), Cable Modem, and Internet Support.Effective troubleshooting and documentation skills Experience navigating a knowledgebase Proficient use of Microsoft Office applications.CertificationsNoneOther Skills and Abilities Strong technical and client interaction skills. Self-starter with excellent organizational, administrative and interpersonal skills. Ability to follow through with tasks, projects, and troubleshooting with minimal supervision. Excellent oral, written, technical, and business communication skills. Ability to multi-task and work in fast paced environment.Hardware & Software Requirements To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks. Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Hourly Compensation Range: $16/hr to $18/hr

Summary:The Field Service Technician (FST) is accountable for hands-on tasks such as installation, commissioning, and service (scheduled or unscheduled) on commercial material handling equipment including cranes, conveyor systems, and associated structural steel. This role operates under the guidance of a senior service technician and may include shop duties. The FST is expected to maintain professionalism, prioritize safety, demonstrate technical proficiency, ensure customer satisfaction, and adhere to administrative requirements.Principal Duties and Responsibilities:Role: Demonstrate professional skills in installing, repairing, or overhauling products/systems on customer sites. Ability to work independently with minimal supervision. May undertake shop duties as needed. Technical: Follow company product tech manuals diligently. Undergo on-the-job training (OJT) within the first year on at least one product line and supporting systems. Stay updated on qualifications required by the company and/or end-users. Safety: Operate safely according to published safety guidelines. Wear appropriate Personal Protective Equipment (PPE) as per company guidelines. Adhere to safety policy guidelines and report accidents or injuries promptly. Complete annual safety training as per regional safety schedule. Administration: Provide accurate and timely reporting per company guidelines. Maintain company property according to policies. Customer Satisfaction: Deliver high-quality workmanship. Be responsive to customer needs and represent the company positively. Aim for a "first-time fix" for customer equipment issues. Maintain customer satisfaction rates as per company guidelines. Performance: Complete work efficiently and on time. Adhere to company dress code and safety regulations. Maintain a professional attitude and appearance. Other duties as assigned.Qualifications and Educational Requirements: High School Diploma or GED. Three to five years of construction experience. Knowledge and experience in rigging, structural steel erection and welding. Basic hand tools and ability to read blueprints. Understanding of cranes and conveyors. Mechanical aptitude. Ability to interpret product tech manuals for troubleshooting. Reliable team player with a professional demeanor. Proficiency in English language (verbal and written). Experience in industrial installation sites preferred. Proficiency in Microsoft Office. Ability to handle stressful situations. Ability to travel up to 75%, including weekends, evenings, and holidays, and short-notice emergencies. US citizenship required for access to restricted information. Valid driver's license and eligibility for company credit card. Physical Requirements: Regularly perform physical tasks such as standing, walking, handling objects, etc. Ability to lift at least 50 pounds. Specific vision abilities required. Note: The job description is indicative and not exhaustive. Supervisors may assign additional duties as needed.This specification outlines the general tasks and levels of difficulty for the position, with individual duties subject to the discretion of supervisors. Essential qualifications include the ability to perform duties with or without accommodation, a commitment to effective customer service, and the ability to work well within a team.Equal Opportunity Employer/Veteran/Disabled

Field Service Manager - Workspace ServicesOnsite in Cincinnati, OH Monday-Friday 8:00 am- 5:00 pmMinimum Knowledge, Skills and Abilities Required:Bachelor's degree in information technology, Computer Science, or 3+ years of relative work experienceProven experience in IT field service management or similar roleStrong technical background in IT systems, networks, hardware/software installations.Proven leadership and team management skills with the ability to lead, motivate, and develop a diverse team of technicians.Excellent communication and interpersonal skills, with the ability to interact effectively with customers, vendors, and co-workers.Ability to work collaboratively with cross-functional teams.Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.Willingness to travel up to 25% of time to customer sites and other company locations as needed.Valid driver's license and reliable transportation required.Core Function:The IT Field Service Manager will play a pivotal role in ensuring the seamless delivery of IT services to our customers. You will lead and inspire a team of field service technicians and be responsible for managing all aspects of field service operations. In additional, the Field Service Manager will provide direction, guidance, and support to ensure optimal performance and achievement of department goals, while fostering a culture of accountability, professionalism, and continuous improvement with the team. The Field Service Manager position will be key in overseeing the scheduling and coordination of field service activities including installations, moves, repairs, and maintenance, to ensure timely and efficient service delivery. The Field Service Manager will oversee a particular area and be accountable for understanding IT service requirements, addressing inquiries, and resolving issues in a timely manner. The Field Service Manager will be responsible for overseeing all aspects of field service operations, including managing a team of field technicians, coordinating service delivery, regional projects, and ensuring customer satisfaction. Additionally, this role involves occasional travel, approximately 25% of the time, to various locations.Essential Duties & Responsibilities:The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to this position.Manage and lead a regional team of field service technicians, providing guidance, training, and support as needed. Develop field service resources with technical and soft skills.Serve as the primary point of contact for regional customers, addressing their IT service needs and ensuring a high level of customer satisfaction.Act as an escalation point or single point of contact for regional field service resources in the field. Provide technical guidance and support to regional field service resources while assisting with complex troubleshooting, problem-solving, and resolution of technical issues.Monitor and track field service performance metrics, such as response times, resolution rates, and customer feedback to implement strategies for continuous improvement.Stay current with industry trends and technologies, participating in training and professional development activities as needed.Identify opportunities for process improvement, efficiency gains, and cost reduction in field service operations. Implement best practices, training programs, and quality initiatives to enhance service delivery and customer satisfaction.Help lead, coordinate, and deliver successful installs, moves, adds, and changes on a regional level.Assist with the preparation and development of reports and dashboards summarizing key performance indicators and SLA performance to help streamline processes, enhance service quality, and exceed customer expectations.Supervisory Responsibilities:Workforce management of Field Service Technicians including time & PTO management, performance reviews, coaching, disciplinary action, and more as necessary.Physical and Mental Demands:The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical DemandsWhile performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multimedia; use hands to handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have the ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.Mental DemandsWhile performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, customers, and vendors. Employees must maintain composure in a fast-paced, high-quality environment where personal and team accountabilities are the defining factors.General Office EnvironmentWork is generally sedentary in nature, but may require standing and walking for up to 15% of the time. Work is generally performed within an office environment, with standard office equipment available.Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.