Relationship Specialist Salary in Boston, MA

Your position as the Medical Appointment Specialist supports the mission of our agency and division as you willprovide direct care services to adults living in a medically intensive Bay Cove residential program.Support will be provided in a manner that promotes the development of independent andcommunity living skills and an improved quality of life.Essential Functions of Position:• Exercises strong clinical judgement in observing, supporting, resourcing andcommunicating.• Teaches and reinforces activities of daily living (such as medication management, hygiene,cleaning, personal property management, relationship development, budgeting, and safety).• Implements and develops program activities to reinforce and develop skills which mayinclude using the teachable moment.• Follows and implements all program safety procedures including crisis assessment,prevention and needed intervention.• Schedules routine medical, dental, and psychiatric appointments in collaboration withresidential staff and supervisors.• Provides skilled coverage while accompanying individuals to medical, dental and psychiatricappointments.• Maintains programmatic documentation.Schedule: Monday through Friday 8a to 4p or 9a to 5p

About Us: As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.General Summary/ Overview:.At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.The Applications Specialist plays a significant role in the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Responsible managing several concurrent projects or initiatives related to the application and its end users. Position Summary:The Network and Satellite Application Specialist is a senior Analyst at Dana-Farber Cancer Institute (DFCI) within the Mass General Brigham (MGB) Digital Department. This member will be part of the DFCI Satellite, Network and Pediatric Oncology Clinic IS Team supporting the DFCI Regional Campuses (Satellites).The Application Specialist is a senior analyst responsible for workflow, business process, technical analysis, and support on medium to large scale projects, including the design, development and implementation of key Clinical IT initiatives with contracted hospitals that have a business relationship with DFCI. The role of the analyst is to support existing complex integration with our community partners, work closely with the user community to support workflow process with software design and implementation, participate in new interface projects and manage small to medium projects or sub-projects. Satellite integration includes patient and clinical data interfaces, as well as firewall and technical components of the integration. The Analyst must be able to create and maintain a healthy working relationship with the Satellite Clinic end users, DFCI Satellite leadership, MGB Epic Teams and the community partners' IT departments. The position will be responsible for the data interfaces and integration points between DFCI and our community hospital partners.• Develop an understanding of the Satellite Clinics' operations and the uniqueness of each satellite compared to main campus.• Exemplary analytical skills and strong written and verbal skills, supporting workflow process and software design.• Work closely with community IT departments on application access or interface issues. Troubleshoot data interface errors through technical and operational means.• Work closely with each Satellite Clinic's leadership to support the IT needs of the clinics.• Represent the needs of the Satellite clinics within the greater DFCI Clinical Information Systems team.• Provide quality customer service to the satellite clinic users. Knows when to seek and accept guidance from those with advanced experience; able to provide guidance and/or support when needed, such as orientating new staff into the group.• Strong documentation skills with attention to detail & format. Experience in developing, executing, and troubleshooting testing scenarios. • Strong analytical, problem-solving, written, and verbal skills. Must be well organized and systematic in work process. Able to develop and implement new system procedures.• Coordinate and complete multiple complex tasks to completion independently or with minimal guidance, ability to prioritize tasks with an appreciation for critical paths.• Ability to work with people cooperatively and effectively facilitating group projects towards a successful completion of goals and able to independently conduct meetings, both informal and formal, including user meetings • Able to identify complex problems, their probable causes, their impact on operations, report them to the appropriate parties, offer possible solutions, and decide on the optimal course of action; able to independently and/or collaboratively bring problems to complete resolution.Principal Duties and Responsibilities: • Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application. Offers recommendations for improvements in data collection, workflow, or other processes when possible. • Works closely with the application's vendor or developer to communicate the functional specifications, providing details to improve understanding. • Develops test plans and performs related software quality assurance tasks. • Designs the training curriculum for the software's user community. Leads the development of end user documentation. • Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues.• Provides high quality, customer-focused services.• Participates in regular team meetings to discuss team activities, issues, and updates. • Uses the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration• Other duties as assignedQualifications • Bachelor's Degree required • 5+ years of healthcare information technology experience • A combination of education and experience may be substituted for requirementsSkills/Abilities/Competencies: • Experience with the development, support, or operation of software applications in a healthcare setting • Knowledge of the workflows and operations supported by the software application(s).• Excellent oral and written communication skills• Demonstrated analytic and problem-solving skills• Strong interpersonal skills to effectively communicate with both technical and non-technical staff• Ability to learn quickly • Knowledge of Microsoft Office 365 and other popular office productivity solutions Supervisory Responsibilities: • No direct reports; may indirectly provide leadership and guidance to less seasoned and new staffFiscal Responsibility: • No direct budgetary responsibility• Demonstrates fiscal responsibility by effectively using Mass General Brigham resourcesWorking Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• This position requires occasional local travel to MGB sites, vendors, and/or conferences • Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.• Normal office working conditions. The noise level in the work environment is quiet to moderate.• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.• Specific vision abilities required by this job include close vision, distance vision and depth perception.• On-call coverage expected as business needs dictate.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Our client is seeking a Creative Services Specialist who will work alongside other internal counterparts to create, modify and prepare direct mail, email, social/digital ads and web files for clients' customer acquisition and customer relationship marketing programs. Responsibilities:Support creative initiatives related to clients' needsCollaborate with internal teams to create full & partial direct mail packages (letters, applications, envelopes, inserts, etc.), emails, web banners, search ads, social media ads or ad campaigns, print ads, flyers, convention materials, etc.Understand the marketing and creative strategy to make sure the creative aligns with the approachCreate new designs based off creative brief, brand guidelines, email templatesPlus: Ability to draft creative briefs from client provided materials, marketing plans, meeting information and online researchBe able to articulate about design and design choicesImplement edits based on internal, external and legal feedback, version out requested componentsQC review prior to delivering to client, including consistency checks, adherence to client brand guidelines, technical requirements, etc.Search for and edit photos, maintain graphic filesEnsure files are press ready or html or web compliant before releasingSupport corporate creative needs on ad hoc basisWebsite edits/updatesAssist with internal corporate and client presentationsQualifications:College degree and/or minimum 4+ years some combination of strong design/layout, email, web, print experience, art direction, basic copywriting/copyeditingMAC knowledge of Adobe Creative Suite productsStrong organizational/project management skills, capable and comfortable juggling multiple projects under tight deadlinesAttention to detail and flexibility a mustStrong communication skills; able to interface with a variety of internal and external counterpartsFinancial Experience would be a HUGE plus!Apply today to be considered!Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you.Beacon Hill. Employing the Future™

FMG is a national specialty litigation firm with thirty-six offices in twenty-one states and we are currently seeking an IT Support Specialist for our Boston location. The IT Support Specialist provides ad-hoc and planned training and support to end users across our national Firm. The primary focus is on the end user and ensuring that their needs are met so they can effectively use technology to perform their jobs. This position requires excellent customer service skills, communication skills, problem solving skills, training skills, and an expert level mastery of Microsoft Office. The IT Support Specialist works closely with other IT Team members in one or more offices, Subject Matter Experts (SME's) across functional roles, the Firm's Training Coordinator, the HR Department and the Administrative Managers. This role may at times be called on to present training to leadership or large audiences virtually or in person.The following set of success factors describe the characteristics of those who are successful in our Firm:• Helpful, Congenial, Personable, Positive• Unpretentious, Approachable, Respectful, Team Oriented• Accountable, Takes Ownership, Corrects Mistakes• Organized, Timely, Confidential, Responsive (within 24 hours)Essential Job Functions:Support for all end user technical and applications software problem resolutionMonitor ticketing system to ensure resolution of all incidents and/or appropriate escalation to firm technology resources in a timely mannerInteract with the IT team, HR and Administrative management- leverages relationships for excellent outcomes and end user support initiativesCommunicates effectively with attorneys, staff, clients and vendorsProvide support & training for VOIP & Softphones, Unified Collaboration Systems, and video conferencing systemsActive Directory, Office 365 AdministrationSupport deployment of new technologies, identification of technical needs, and effectively communicating those needs to the managing partners of the firmAccurate documentation of IT service requests to ensure ticket response and resolution as well IT Processes and PoliciesMaintain positive vendor relationship management when necessary and escalate issues to IT Support Manager as neededFacilitate the setup and relocation of offices under tight timelines (technologies include desktop and user setup, printing, application support and many others)Additional duties as assignedEducation, Experience and Skills:High School Diploma required. Bachelors' Degree preferred (IT or IS)iManage or Document Management experience preferredFive or more years' experience as an IT support specialist in a professional services environmentExpert level Microsoft Office Suite, specifically Excel, Word & Outlook. OneDrive, Teams & SharePoint are highlyExperience in training and development highly desiredLaw Firm experience a plus, working knowledge of the legal process preferredDemonstrates a high level of patience, able to meet users where they are and teach them how to self-serve to reduce their reliance on IT support going forwardSelf-motivated with the ability to work under little or no direction once basic job competencies are masteredFlexibility to work outside of business hours and overtime as requiredThis position may require travel to assigned support locations and other locations as neededWhat we offer youCompetitive compensationComprehensive benefits package, including medical, dental, and visionHSA and FSA plans available for employees and dependentsWork-life balanceGenerous PTO policy401K plan including a 3% Employer Safe Harbor contributionFirm paid life insurance and long-term disabilityEmployee Assistance ProgramYear-end bonuses and referral fee programsEEO StatementFreeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunity to all applicants and employees by maintaining a workplace free of discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or other protected group status as provided by law. FMG complies with all applicable federal, state, and local laws. Employment dependent on successful completion of a background check and drug screen.

WHO ARE YOU? You are a customer success professional with a talent for training, teaching and guiding people through the learning process when it comes to new technology. WHO ARE WE? We are passionate, lifelong learners, and creative thinkers working daily to develop culturally authentic language learning digital and print content for the K-20 education space.WHAT IS THE ROLE ABOUT? In the Customer Success Specialist role, you will be an important partner to our Higher Education customers and field sales team by being the front line of support, conducting virtual product demonstrations and responding to questions. You will also demonstrate our products potential and how to ensure optimal utilization.WHY IS THIS EXCITING? VHL is a growth organization. The Customer Success team, like all others here, is made up of a passionate, experience and dedicated group of people that genuinely care about the relationships they build with each other and with customers. IN THIS ROLE YOU WILL:Onboard new customers, act as the first point of contact, provide timely responses and identify thoughtful solutions to their challengesDeliver demos/trainings to customers that show how to optimize usage of VHLdigital tools, products and platforms Provide pre/post-sales account management support to sales team membersEnsure timely day-to-day account administration and activity updates in CRM Assist with scheduling and coordinating of customer event,demonstration, training and meeting logisticsElevate the customers experience by identifying workflow/process improvement areas Create customized sales documents, marketing collateral and presentation materials Collaborate with other departments on special projects when neededYOU MUST HAVE (MINIMUM REQUIRED SKILLS & EXPERIENCE) Bachelors degree minimum 2+ years minimum of experience in a customer success, sales support, account management or similar role1+ years of experience conducting in-person and/or virtual product demos, presentations or trainings for customersExperience using video-conferencing tools (GTM, WebEx, Zoom, etc.)Experience using a CRM (i.e. Hubspot, salesforce, or other) to manage accountsStrong client/customer relationship building and management skills Willingness to travel a couple of times/year to necessary team/company meetings IDEAL IF YOU HAVE(PREFERRED SKILLS & EXPERIENCE)Experience working and/or teaching in Higher EducationFamiliarity with digital education technology products; VHL specific a plusExperience using SalesforceLOCATION - Candidate may reside remotely. Ideal candidate will reside within commutable distance to Boston, MA office location and be willing to work a 3-day hybrid Boston in-office schedule. PI239500943

Withings revolutionized connected health by launching the world's first Wi-Fi scale in 2009. Since then, we've become known for innovative devices which pair timeless design and advanced sensing capabilities. Our award-winning ecosystem includes the world's first activity tracking analog wristwatch, an advanced sleep-tracking mat, and medically accurate devices for precise and effortless blood pressure and body temperature monitoring. Our mission is to bring the power of health and activity data into your everyday life, so you can stick around longer for your loved ones.Today, our products power a diverse and growing set of health programs, centered on disease prevention and promoting healthy habits. From chronic condition management to remote patient monitoring and clinical research, Withings has dedicated solutions that provide the richest array of accurate, real-world data, thanks to our complete ecosystem of connected devices, data connectivity options, and our remote patient monitoring platform. We are looking for talented individuals to help us build the future of healthcare.RequirementsHR/Workplace Experience Specialist This position is a great opportunity for an HR interested professional looking to gain experience in multiple verticals to support and provide engagement for our US office. Must be able to come into the office four times per week in our 225 Franklin Street, Boston Office Location. Reporting directly to the Director of HR for the US, the primary role of the HR Specialist is to align Withing's objectives with the USA workplace. The HR Specialist is responsible for the experience of our vendors, candidates, any visitors of the office and most importantly our employees. This role will curate and initiate programs across the employee lifecycle that allow the US Withings Office to operate effectively and efficiently. The HR Specialist's role works closely with stakeholders on topics such as: Employee Engagement & Support, Office Management, Employee Onboarding & Offboarding, Security & Safety, and Network & Desktop Support. The HR Specialist must be a shining role model of Withings culture, values, and mission. Employee Engagement & SupportHave a good understanding of the pulse of our team members, with the goal of improving the Withings Employee Experience and ensure Withing's remains a place where all team members feel heard and included. US office liaison with our international office managers and engagement. Curate, plan and execute team member events using our content calendar and in collaboration with the Spirit team and the French OfficeAbility to respond to a number of team member requests in a timely and professional manner Own Withings US Beta Testing Program in collaboration with the Global QA Team Participate in Employee Onboarding as stated in our Onboarding Checklist In partnership with HR, support company DEI efforts and employer branding efforts Office Management Be a security and building liaison and POC for any stakeholderManage Office & building passes and accessPOC with Real Estate relationships and moves with guidance from Finance, Legal and HR Manage Office space including lay out/art/devices, ordering of employee office supplies/kitchen items, timely maintenance requestsEnsure effective building training, including security and safety protocols. Ensure relevant and effective communication to your stakeholders on building updates. Ensure continuity between international office programs and an outstanding experience by any inter office travelers Back up Desktop Support for the US office. Including being a US Liaison with international IT team. Managing Gmail protocols for configuration and deactivation. Inventory management. Security, Safety & Compliance Efforts: US office Liaison with international Security team With guidance from HR manage office legal requirements (Examples: OSHA, PWFA, Legal Notices)Ensure a secure environment for employees, vendors, and company data and products.Liaison for audits and inspections for auditors and partners across the organization Ensure office wide compliance for security and safety protocols RequirementsEvent planning experience preferred0-2 years of experience required Bachelors degree in psychology or related field with a 3.0 GPA or higher Strong customer services skills and attitudeResults Driven : you can execute on straight forward, specialized and routine tasks that are established for you. Guidance required for prioritization and implementation of projects by deadline. Ability to respond to specialized team member requests in a timely manner. Metric Driven: you have the aptitude to interpret data, identify patterns, and draw meaningful conclusions to inform decision-making and guage performanceWithings value and mission alignment: Ability to represent and speak for the organization for the purposes of advertising and modeling our Withing's values.Figure it out attitude: We don't have all the answers. Take the initiative to problem solve your challenges as they arise. Start Up Spirit: Ability to work in a versatile, every changing and high demanding environment Foundational understanding of microsoft and apple products

Our client, an A-rated National P&C Insurance Leader, is continuing to expand their Contract Surety Bond Division and seeking to add an Executive Contract Surety Underwriting Specialist/Territory Manager to the Pacific Northwest region. This person would be responsible for developing and retaining agency relationships, territory/book growth, evaluate risk exposures, review financial statements, credit reports, bank and other underwriting documents. This person would also be able to work remotely!Contribute to company profitability and minimize losses by proper acceptance or rejection of all types of bonds, primarily contract bonds, and by effectively underwriting a large volume of submissions and the larger submissions presented to the office.Underwrite new business, select acceptable risks to class and price.Maintain good agency relations even when rejecting business by tactful handling of the situation.Act as liaison between agent, contractor, and branch to maintain good public relations and facilitate resolution of underwriting or procedural questions/problems.Prices business according to company underwriting and pricing guidelines.Understanding of financial statements and ratios used in risk analysis.Manage workflow and intricacies of underwriting more complex assigned work, utilizing company tools and systems to meet service level agreements.Ensure file handling quality and workflow efficiency with a thorough understanding of overall surety strategic direction and operating plans.Complete agency visits as appropriate to develop new accounts, service existing accounts, review agency performance and enhance agency relationship.Develop and maintain strong business relationships with agencies, producers and key groups.Requirements:7 - 10+ years of Contract Surety underwriting experienceProven track record of building strong business relationships with agents and insuredsStrong communication, analytical skills, and business acumenBachelor's Degree is strongly desired.Salary/Benefits:$140,000 to $160,000+ annual base salary plus 15 - 40% Target BonusFlex schedule and ability to work remotelyExtremely competitive Medical, Dental, Vision and Life plansEmployer matching 401(k) planGenerous PTO planEmployee Stock Purchase Plan with employer matching

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.As a Risk Adjustment Specialist, you will serve as the relationship owner and strategic partner for the Provider Market across the state of Southern California. Your primary goal is to drive provider engagement and the adoption of Optum Risk Adjustment programs through a consultative approach. If you reside in Southern California, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities:Serve as the Relationship Owner and Strategic Partner for key markets/provider groups in collaboration with Market LeadershipProvide guidance and consultative feedback to groups, MSOs and IPAs to drive provider engagement and adoption of Optum program and provide recommendations for improvement (Strategy Meetings)Partner with business owners to identify methods to execute on key goals and initiativesEffectively manage In-Office Assessment ProgramAbility to review risk adjustment key performance data (Prevalence, RAF, recapture, etc.) to assist in development of programs and initiatives for risk accuracyCollaborate and coordinate with stakeholders and project teamsDeliver effective presentations with targeted audiences that include senior leadership with groups and MSOsProvide program progress and updates to leadershipWork in collaboration with team coders to execute education at provider levelWork with senior leaders to continue to drive progress and performance. Provide guidance to team members in driving provider engagement and adoption of Optum program and provide recommendations for improvementWork with the business to develop program success metrics and ongoing performance metrics Provides solid leadership and judgment; effectively build and deepen relationships across business Create a team-oriented work climate that enables professional development and encourages creative solutions and strategies, establishes collaboration and emphasizes quality and costAbility to travel 70% of time throughout the region, mostly day tripsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:5+ years of experience working in the healthcare market 5+ years of experience working in the risk adjustment space Intermediate level of experience analyzing and interpreting data to create tactical action plansDemonstrated ability to influence and to drive projects without formal authority Proven ability to develop and present to senior leadership/executives Currently reside in the Southern California market Ability to travel 50-75% of the time within your designated territoryPreferred Qualifications:CPC, CRC or other coding certification 1+ years of coding performed at a health care facility Clinical work experience (i.e. LPN, RN, NP)Experience in management position in a physician practiceExperience within the healthcare payer market Expertise in chronic condition areas (i.e. oncology, diabetes, etc.)Knowledge of the Healthcare industry including physician practices, market access, insurance, managed care, organized delivery systems, STARs/HEDIS, Value based care and risk adjustment models Knowledge of billing/claims submission and other related actions*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyCalifornia Residents Only: The salary range for California residents is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

About UsMass General Brigham Medical Group (MGBMG) is the community-based ambulatory practice for Mass General Brigham (MGB). Focused on high quality, low cost, and innovative ambulatory care, MGBMG stems from MGB's unified system strategy to bring health care closer to patients while lowering total health care costs. MGBMG provides a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, and specialty care, both digitally as well as at physical locations across eastern Massachusetts and the surrounding region.We aspire to be people's first choice for health and care- rooted in well-being and kindness - by bringing world-class care closer to home (or at home!) and being the bridge to world-renowned hospitals and research when needed.We are looking for team members who possess not only the relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets to join our expanding team. Opportunities exist for team members to contribute both in their primary domain as well as in other areas of the organization. Our core values are shared fundamental beliefs that guide our decision-making and behavior and bind us together as a team. At MGBMG, we are:Bravely Human: We approach our work with empathy, vulnerability, and kindness.Clearly Honest: We seek to provide clarity amongst our teams and patients.Proudly Collaborative: We are all part of a team - each bringing our unique talents to bear.Intentionally Consistent: We intentionally live our purpose, providing a cohesive experience for both patients and providers.Exceptionally Creative: We continue to learn, grow, and iterate on the ways we work.The Opportunity: Scheduling Specialist, Virtual Relationship CenterWhy This Role Is ImportantUnder the direction of the Senior Clinical Manager of the Virtual Relationship Center, the Scheduling Specialist will manage incoming phone calls, referral and order management from both patients and referring providers interested in accessing care at MGBMG and perform a complete patient registration as part of the scheduling process. The key role of the Scheduling Specialist is to ensure that patients, referring providers and other customers receive timely, efficient and high-quality service. This is a fully remote telephone-based position; there is no face-to-face interaction with patients or other customers. The schedule for this position will be Monday to Friday 8:30am-5pm.What You'll Work OnFunction as the face of departments to initiate and coordinate registration and scheduling for new patient appointments.Document all patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a patient registration number and scheduling of an appointment.Answer telephones, triage calls, take accurate and detailed messages using professional and courteous customer service techniques.Provide basic information and instructions to patients regarding the practices. Arrange for transport, interpreter, and other services as required by the patients.Ensure that the medical records are available to all health care providers.Completely and accurately transcribe calls, referrals, and scheduling information in appropriate systems.Provide excellent customer service to both internal and external customers of the MGBMG ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians.Maintain confidentiality and privacy consistent with HIPAA guidelines.Keep supervisor informed of issues, especially as they relate to the interaction of the department with MGBMG practices.Perform other duties as assigned.Qualifications About YouHigh School Diploma or equivalent required, Associate Degree in Secretarial Science/Business, or a Secretarial Training Certificate Program, preferred. Completion of a certified Medical Terminology course, preferred. 1-3 years medical office or health care or other relevant experience required. Basic computer skills, including demonstrated ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality. 1 year of Epic experience strongly preferred. Prior customer service work experience, specifically in a contact/call center environment, preferredPreferred Experience We Hope You HaveService mentality, flexibility, and interest in working in an environment that promotes innovation and a culture of excellenceComfort using new technology and softwareA kind and compassionate individual who employs professional interpersonal skillsHigh tolerance and comfortability with ambiguity and shifts in responsibilities and processes.

About UsWellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.About the RoleHEDGE FUND INVESTOR RELATIONSThe Hedge Fund Investor Relations group at Wellington Management works closely with investment teams, relationship teams, and business colleagues across the firm to support our clients' investment needs. The investors that the team works with are specialized in alternative investments, including hedge funds, venture capital, private equity, and private credit. By virtue of this specialization, the investors span a wide range of disciplines, asset classes, geographies, industries, and styles. The product management function has three main objectives:PRODUCT DEVELOPMENT AND MARKETINGContributing to client growth and retention by assessing business opportunities and leading business planning, developing new products and investment solutions, creating the communication strategy for the book of business, including materials that differentiate the product relative to competitors and acting as a subject matter expert and portfolio representative for colleagues, clients and consultants. INVESTMENT INTEGRITY AND RISK MANAGEMENTActing as an independent advisor to ensure the integrity of the investment and risk management processes, as well as consistency with client parameters and objectives, conducting regular product risk and performance attributions reviews, and contributing to formal, investment review group processesBUSINESS MANAGEMENT Contributing to business management, including managing risk, capacity, pricing, and guidelines, leading the resolution of internal business challenges, and collaborating on product management business to share investment integrity, marketing and product development best practices.ROLE AND RESPONSIBILITIESThe Hedge Fund Investment Specialist will work as part of one or more product coverage teams, led by an Investment Director. The primary focus of the role is to provide analytical leverage to the team as well as be a point of contact for a variety of internal constituents regarding inquiries about the investment teams and products under coverage. Over time, the Investment Specialist may also increasingly represent products externally to clients, prospects, and consultants.Responsibilities include performing analyses related to portfolio positioning, performance and risk, market trends, competitive positioning, and pricing Additional responsibilities may include creation and maintenance of marketing and client materials, review of RFPs, responses to client questions, automation of workflow, and collaboration on the development of client solutions and new investment approaches. QUALIFICATIONS Success in the role requires a demonstrated interest in investment topics and passion for learning, as well as strong analytical skills. A positive, collegial attitude and high level of professionalism are essential, as are creativity, initiative and the ability to thrive in a fast-paced, team-oriented environment with tight deadlines.Further qualifications include:* At least 6 years of relevant industry experience and a record of achievement. Experience at a hedge fund, alternative asset manager, sell-side firm or management consultancy desirable but not required* An MBA and/or CFA is desirable but not required* Strong critical thinking skills, comfort with ambiguity, and a willingness to take initiative* Advanced analytical skill including the ability to frame issues, identify important points, and draw conclusions* Attention to detail combined with a solutions-oriented, strategic mindset* Solid judgment, intellectual curiosity, and willingness to take a differentiated perspective* Ability to write clearly and succinctly in a variety of communication settings* Articulate with an interest in developing presentation skills* Ability to work both independently and in collaboration with a global team* Strong technical skills; mastery of MS Excel and familiarity with Bloomberg and Factset are a plus but not essential* Ability to organize, manage, and prioritize time well* Grace under pressure with an ability to adapt and get things done* A global perspective and/or language skills are viewed favorably.* Willingness to travel#LI-CF1 Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at [email protected] Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:USD 80,000 - 180,000This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process. Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)PDN-9bdf82be-916d-4a27-8eab-6105118d644c