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Patient Care Assistant Salary in Austin, TX

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Pediatric Emergency Medicine Assistant Director in Austin, Texas
TeamHealth, Austin, TX, US
TeamHealth has an excellent opportunity for a pediatric emergency medicine (PEM) physician to help lead our team as assistant facility medical director at St. David's Children's Hospital in Austin, Texas. This Level 4 Trauma Center has 10 ED beds and an annual volume of approximately 29k. This is a separate emergency department, medical-surgical inpatient unit and pediatric intensive care unit for children ages 17 and under. We are staffed with pediatric emergency medicine certified physicians, pediatric hospitalists, advanced practice clinicians, intensivists and other specialists specifically trained to care for children. Excellent specialty back up is available, including pediatric surgery, neurology, urology, ENT and gastroenterology to name a few. We also have pediatric radiologists with capability for a multitude of interventional services.This position offers: W-2 employee status, full comprehensive benefits, monthly director stipend, sign on bonus and competitive compensation with night differential and bonus incentives. Clinicians work 8- and 12-hour shifts, we offer professional liability insurance and tail coverage, candidate referral incentives, and 401K. The qualified candidate will not only be ABEM/ABOEM/ABP certified as well as pediatric emergency fellowship certified or eligible, but also comes with leadership experience. Austin is so much more than the "Live Music Capital of the World"! The city offers ballet, world-class museums, shopping and a year round outdoor experience like no other. With over 300 days of sunshine, you can go paddle boarding or boating on the beautiful lakes, or take advantage of the many biking and hiking trails.TeamHealth is a physician lead and patient-focused practice. As a physician, you will receive support services, networks of communication, educational resources, and access to join a community of thousands of professionals to share and shape best practices. We harness a nationwide collection of tools, clinical resources, and collective knowledge for our clinicians who provide the best for their patients.California Applicant Privacy Act:  https://www.teamhealth.com/california-applicant-privacy-notice/- Live and work in Austin- Monthly director stipend- Sign-on bonus- No state income tax- W2 employee model with excellent benefits package including health, dental, vision, 401k, and supplemental retirement plan- Flexible scheduling- Excellent compensation- Paid professional liability insurance with tail coverage- More than 300,000 CME hours available through the TeamHealth Institute- Extraordinary network of clinicians and potential career growth opportunities
Lab Assistant - Accessioner
Veracyte, Austin
At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte – whether it be in one of our labs, corporate offices, the field – enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a results-driven environment that values innovation, collaboration, and compassion. The Position:The Lab Assistant is responsible for accurately handling all laboratory specimens and ensures specimen integrity throughout laboratory procedures. S/he will accession specimens upon receipt in the lab, perform specimen verification and tracking, and develop skills in troubleshooting difficult cases. You'll have the opportunity for ongoing training, competency assessments and sharing ideas for continuous improvement in the lab. This position's schedule will be Tuesday to Saturday, and 9:30am to 6:00pm.Responsibilities: Accession all cases received for testing. This includes matching patient information, data entry, and scanning documents into our Laboratory Information System (LIS). Review all requisitions for missing information, enter applicable information into the LIS, and escalate issues as well as provide resolution in a timely fashion per standard operating policies and procedures. Label samples and forward samples to the correct area within labAssist with the archiving and storage of patient samplesPerform quality assurance checks of samplesParticipate in other laboratory tasks such as handling deliveries, inventory, scanning documents, slide filing, etc.Actively engage in department huddles, meetings and 1:1s with managersWho You Are:You've successfully completed an accredited program or hold an associates level degree. You have demonstrated the ability to problem solve and proactively collaborate with peers. In previous roles you were known for your high attention to detail. Candidates with previous work experience (laboratory or non-laboratory) will be given preference. Medical scribes or transcriptionists are encouraged to apply. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Veracyte is a multi-state employer, and this salary range may not reflect positions that work in other states.Pay range$18.50—$25.30 USD What We Can Offer YouVeracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions. We are proud to have been named a “Bay Area Top Workplace” for ten years in a row by the Bay Area News Group and “Best Places to Work in San Diego” in 2023 by the San Diego Business Journal. About VeracyteVeracyte (Nasdaq: VCYT) is a global genomic diagnostics company that improves patient care by providing answers to clinical questions, informing diagnosis and treatment decisions throughout the patient journey in cancer and other diseases. The company’s growing menu of genomic tests leverage advances in genomic science and technology, enabling patients to avoid risky, costly diagnostic procedures and quicken time to appropriate treatment. The company’s tests in lung cancer, prostate cancer, breast cancer, thyroid cancer, bladder cancer and idiopathic pulmonary fibrosis are available to patients and its lymphoma subtyping and renal cancer tests are in development. With Veracyte’s exclusive global license to a best-in-class diagnostics instrument platform, the company is positioned to deliver its tests to patients worldwide. Veracyte is based in South San Francisco, California. For more information, please visit www.veracyte.com and follow the company on X (Formerly Twitter).Veracyte, Inc. is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. Veracyte participates in E-Verify in the United States. View our CCPA Disclosure Notice.PI239495576
Lab Assistant - Processor
Veracyte, Austin
At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte – whether it be in one of our labs, corporate offices, the field – enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a results-driven environment that values innovation, collaboration, and compassion. The Position:Due to the success of our genomic tests and our product pipeline, Veracyte is hiring an additional team member for our CLIA Cytology Lab. The Laboratory Assistant – Specimen Processor will perform routine specimen processing in accordance with established protocols. The Specimen Processor receives, inspects, and prepares cytology samples for cytological and histological testing in a high volume CLIA Laboratory. Additional responsibilities include all related clerical functions, lab maintenance and regulatory compliance tasks. You'll work alongside a highly engaged team of Laboratory Assistants and will collaborate with other groups across Veracyte. You'll have the opportunity for ongoing training, competency assessments and sharing ideas for continuous improvement in the lab. The schedule will be Full Time (Tuesday - Saturday, 12:00pm - 8:30pm).Primary responsibilities for role:Receive and process incoming thyroid FNA samplesMaintain equipment and adequate stock of suppliesKeep work area in a safe, aseptic organized mannerFulfills clerical duties which may include but not limited to specimen archival, data entry, filingProcess specimens using automated instrumentation and maintains Quality Assurance logsAbility to troubleshoot instrumentationWho You Are:You've successfully completed an accredited program or you have a two or four year degree. Candidates with previous clinical laboratory work experience will be given preference. You have demonstrated the ability to problem solve and proactively collaborate with peers. In previous roles you were known for your high attention to detail and dedication to customers and/or patients. You are seeking a role where you can contribute at your highest level, learn from peers, and be a part of new emerging technologies that improve patient outcomes.The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Veracyte is a multi-state employer, and this salary range may not reflect positions that work in other states.Pay range$22—$24 USD What We Can Offer YouVeracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions. We are proud to have been named a “Bay Area Top Workplace” for ten years in a row by the Bay Area News Group and “Best Places to Work in San Diego” in 2023 by the San Diego Business Journal. About VeracyteVeracyte (Nasdaq: VCYT) is a global genomic diagnostics company that improves patient care by providing answers to clinical questions, informing diagnosis and treatment decisions throughout the patient journey in cancer and other diseases. The company’s growing menu of genomic tests leverage advances in genomic science and technology, enabling patients to avoid risky, costly diagnostic procedures and quicken time to appropriate treatment. The company’s tests in lung cancer, prostate cancer, breast cancer, thyroid cancer, bladder cancer and idiopathic pulmonary fibrosis are available to patients and its lymphoma subtyping and renal cancer tests are in development. With Veracyte’s exclusive global license to a best-in-class diagnostics instrument platform, the company is positioned to deliver its tests to patients worldwide. Veracyte is based in South San Francisco, California. For more information, please visit www.veracyte.com and follow the company on X (Formerly Twitter).Veracyte, Inc. is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. Veracyte participates in E-Verify in the United States. View our CCPA Disclosure Notice.PI239495597
Patient Care Assistant - ATXNC PRE-OPERATIVE AND POST-ANESTHESIA CARE, SURGERY
Texas Children's Hospital, Austin
We are searching for a Patient Care Assistant - someone who works well in a fast-paced hospital setting. In this position, you'll perform a variety of routine and specialized patient care activities, as assigned, under the direction and supervision of the Registered Nurse (RN). Care will be delivered that incorporates Family Centered Care in a cost-effective manner and is developmental and age-appropriate for the patient population.Think you've got what it takes?Qualifications:One of the following required addition to the high school diploma or GED• Completion of a formal nursing assistant educational program or certification (e.g. Diploma/Course/Certificate/Associates Degree/etc. completed in a Certified Nurse Assistant, Medical Assistant, or similar clinical education program)• Currently enrolled in a BSN degree program with one clinical rotation completed at the time of hire• One (1) year of direct patient care experienceRequirements:• Assists with the collection and documentation of patient/family data• Provides high quality, cost effective patient care in collaboration with the RN and in conjunction with the patient/family• Assists in identifying patient/family response to care provided responsibilities• Maintains accountability for development of self and participates in development of others• Demonstrates commitment to team, flexibility, professional interpersonal communication, and customer service skills• Participates in achieving hospital/unit goals.Texas Children's first health care location in Austin, Texas Children's Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 10 Texas Children's Pediatric primary care practices in the greater Austin area bringing world-class pediatric services to children and their families. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services, including allergy and immunology, cardiology, ophthalmology, rheumatology, pulmonology, neurology, and more. Texas Children's also plans to build a 360,000-square-foot freestanding hospital for children and women, set to open in 2024.Our thoughtful expansion into Austin will help support a pediatric population of more than half a million and keep kids healthy and happy from birth to adulthood.To join our community of more than 14,000 dedicated team members, visit texaschildrenspeople.org. You can also learn more about our amazing culture at infinitepassion.org.Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Veterinary Technician\/Nurse Student Externship - Grand Prairie, TX
Veterinary Emergency Group, Austin
WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG is always the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!ABOUT THE EXTERNSHIP VEG's Veterinary Technician/Nurse Student Externship Program gives vet tech/nursing students hands-on experience in emergency medicine while working alongside our credentialed, emergency veterinary technicians (known internally as Veterinary Nurses). Students will focus on honing their emergency skills including obtaining patient vitals, processing laboratory samples, caring for hospitalized patients, triaging emerging cases, and collaborating in a fast-paced environment. If you're as interested in emergency medicine as we are, we'd love to have you!Note: This is an unpaid externship and rabies vaccinations are required unless your school's rabies mitigation policy allows you to be unvaccinated and still handle unvaccinated pets. Flexibility: YOU Choose the length of your externship to meet your school's requirements Location: YOU choose where you'd like to extern (depending on hospital bandwidth) Mentorship: YOU will be supported by a credentialed veterinary technician (VEG Veterinary Nurse) Focus: YOU will be fully-immersed in what emergency medicine truly entails REQUIREMENTS Currently enrolled in an AVMA accredited veterinary technology/nursing program (or one actively seeking accreditation) and will be in a class that requires externship hours and/or skills. This application is not for veterinary students or veterinary assistant students - only veterinary technology/nursing students. Your externship must need to begin within 6 months of application. You must be vaccinated for rabies unless your school's rabies mitigation policy allows unvaccinated students to handle unvaccinated animals.
Assistant Supervisor - Pre-Analytics
Sonic Healthcare USA, Austin
Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: The Pre-analytic Assistant Supervisor will provide support to the Pre-analytic Supervisor during nighttime production hours which includes direct supervision of Specimen Processing staff. As a department, Specimen Processing is responsible for receiving and processing samples from all CPL remote locations and multiple Sonic USA labs across the U.S. Specimen Processing is primarily responsible for the receipt of shipments and preparation of samples for staging or delivery to the testing benches.The Assistant Supervisor must ensure that samples are processed and handled in accordance with laboratory procedures. Promotes quality client/patient/vendor relations and creates a supportive climate by serving as a role model for behavior. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction, consults with technologists and general supervisor as needed. Operates general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and refrigerators. Effectively communicates via written, verbal, face-to-face, telephone, and computer methods. Responsibilities:Utilizes supervisor and technical skills and abilities to effectively direct the handling and processing of specimens.Follows laboratory procedures for specimen processing.Correctly identifies proper tubes, containers, transport media and storage temperature for each test type.Determines specimen acceptability, consulting with Managers of Evening and Night Shift Operations, technologists, or pathologist as needed taking appropriate action when necessary.Utilizes job knowledge, judgment, and problem solving skills to ensure quality.Utilizes appropriate resources to answer inquiries for basic customer related issues.Utilizes and participates in the budgeting of appropriate resources for proper specimen processing.Understands, enforces and follows all safety, infection control, and OSHA Bloodborne Pathogen guidelines.Responsible for departmental quality assurance programs.Participates and assists in departmental training programs. Communicates effectively with internal and external customers to ensure timely resolution of issues. Effectively utilizes departmental resourcesDevelop, update and maintain SOPs and develop staff competency.Oversees equipment to maximize efficiency and minimize down time. Responsible for monitoring performance of routine equipment maintenance.Assists to evaluate and justify equipment or automation in Specimen Processing to move away from manual processes.Perform weekly inventory of supplies and help to create better, cost saving inventory control processes.Trains and maintains team leaders/assistants to perform all critical tasks necessary to effectively operate in the supervisor's absence. Utilizes personal and professional skills to promote client relations.Communicates with laboratory staff and its clients to ensure quality patient care.Maintains and supports a service oriented relationship with its customers.Respects and maintains the confidentiality of information relative to clients and patients.Responsible for the maintaining a positive work environment.Responsible for processing staffHiring, training, scheduling, yearly evaluations, continuing education for all Specimen Processing staff.Develop and implement Quality processes and metrics to reduce staff overtime and increase productivity.Enthusiastically performs miscellaneous duties with completion in a designated time frame.Scope: This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Experience: Two years of front-end automation experience, industrial engineer degree, or Six Sigma LEAN certification.Minimum - Five years' experience in specimen collection and/or processing. Minimum - Two years' experience in a supervisory or other leadership role.Education: Preferred- BA/BS in the sciences.Skills: Ability to communicate effectively at all levels within laboratory and with laboratory customers. Ability to work accurately and confidently in a fast paced environment with no supervision.Scheduled Weekly Hours:40Work Shift:3rd Shift (United States of America)Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Lab Assistant
Sonic Healthcare USA, Austin
Job Functions, Duties, Responsibilities and Position Qualifications:You are a superhero when it comes to patient specimens. You've got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?This opportunity is full-time during third shift.In this role, you will:Perform a vital part of the patient care process by making sure laboratory specimens are properly processed, prepared, routed, and storedRecognize when corrective action is needed and implement effective solutionsWork in a laboratory environment with biological hazards and PPE requirements.Champion safety, compliance, and quality controlAll you need is:High School Diploma or equivalentPrevious training or experience in specimen collection or processingStrong reading, writing, and analytical skillsAbility to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.Bonus points if you've got:1 - 2 years of related experience in clinical laboratory, data entry, or productionWe'll give you:Appreciation for your workA feeling of satisfaction that you've helped peopleOpportunity to grow in your professionFree lab services for you and your dependentsWork-life balance, including Paid Time Off and Paid HolidaysCompetitive benefits including medical, dental, and vision insuranceHelp saving for retirement, with a 401(k) plus a company matchA sense of belonging - we're a community!We also want you to know:This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Scheduled Weekly Hours:40Work Shift:3rd Shift (United States of America)Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Lab Assistant - Histology
Sonic Healthcare USA, Austin
Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: Responsible for support functions in the Histology laboratory to include receipt and data entry of Histology laboratory specimens, ensuring specimen integrity by adhering to laboratory procedures. Serves as a resource for specimen and testing information. Prepares laboratory specimens for designated departments/locations prior to laboratory analysis. Identify, process, and resolve problem specimens. Adheres to all company and departmental policies and procedures. Other tasks as assigned.Principle Responsibilities:Must be able to troubleshoot areas of Histology SupportMust have the capability of flexing schedule to accommodate workloadMust be able to work weekends if requiredPerforms routine staining proceduresPrepares solutions and reagents for tissue processors and routine stainingCover slips and routes slides and protocols to pathologistsFiles paraffin blocks and microscopic slidesPerforms and documents scheduled preventative maintenanceMaintains records and documentation required to manage the daily workflow and provide QC/QA monitorsDemonstrates efficiency by performing procedures rapidly and determining priorityUnderstands and follows ALL safety and OSHA guidelinesCommunicates with laboratory staff and its clients to ensure quality patient careMaintains and supports a service oriented relationship with customersEffectively utilizes departmental resourcesDemonstrates ability to utilize laboratory IT systemsUtilizes appropriate supplies with minimal wasteUtilizes unstructured time constructivelyUtilizes personal and professional skills to promote client relationsCommunicates with laboratory staff and its clients to ensure quality patient careStrives to maintain a positive work environmentMaintains and supports a service oriented relationship with its customers.Demonstrates interpersonal skills required to successfully perform as a team member in a constantly changing environmentAssists with frozen sections to include tissue sample selection, cutting, cryotomy and staining at off-site frozen section laboratoriesRespects and maintains the confidentiality of information relative to clients and patientsEnthusiastically performs miscellaneous duties with completion in a designated time frameScope: Promotes quality client/patient relations and creates supportive climate by serving as a role model for behavior. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies, procedures, and regulations. Works with minimal direction, consults with supervisors, manager, and pathologists as needed. Operates general laboratory equipment, including but not limited to: telephones and computers. Must be proficient in Excel and Word. Effectively communicates via written, verbal, face-to-face, telephone and computer methods.This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Education: High school diploma or GEDExperience: Minimum - previous experience in a Histology laboratory or medical office settingPreferred - 2 years of related experience in a high volume laboratory environmentSkills: Ability to communicate effectively at all levels within the laboratory and with laboratory clients. Ability to multi-task. Ability to work independently to complete all assigned tasks. Must have excellent communication, phone, and computer skills.Physical Requirements: Requires light to medium lifting and carrying of objects weighing up to 50 pounds. Requires manipulation of tools, objects, and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down, and reaching under. Routinely requires coordination of two or more physical operations. Routinely requires visual discrimination of color, size, shape, and motility. Requires the ability to hear audible alarms on temperature monitored equipment and automated analyzers.Environmental Demands: Works in temperature controlled environment with constant exposure to biological and chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and in crisis situations.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Lab Assistant - Exception Handling
Sonic Healthcare USA, Austin
Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: Responsible for troubleshooting and solving issues for the laboratory. The Exception Handling Department is responsible for problem solving issues such as sample integrity, volume, test clarification, patient name discrepancies and/or questionable results. This position serves as a resource for specimen and testing information to both clients and/or CPL remote locations. This position also serves as a resource for specimen handling information and as a problem solver for resolution of specimen handling issues for the SW Division and all divisions of Sonic Healthcare USA (SHUSA). The Exception Handling Specialist I adheres to departmental policies and procedures to include department programs, quality improvement and safety and must project a professional image through telephone communication to clients and/or CPL remote locations and SHUSA divisions.Principal Responsibilities:Utilizes technical skills and abilities to effectively direct the handling and processing of specimens.Follows laboratory procedures in resolving problems.Correctly identifies the problem and resolves the issue internally if possible.Resolves the issue by using resources in other departments within CPL.Must be familiar with the appropriate protocol for ordering, crediting, noting out and canceling tests in the Laboratory Information System (LIS).Provides a link between the technical sections of CPL and customer service and/or CPL remote locations.Must be familiar with current work lists and how to track all ordered tests analyzed.Must be familiar with test requesting, labeling, specimen storage and retrieval, how to track all specimens received for testing.Provides specimen requirements, reference ranges and information on specimen stability.Document all communication for appropriate follow-up.Receives and initiates communication from/to customer service/CPL remote locations to discuss resolution of problems.Follows all compliance policies.Determines specimen acceptability, consulting technical staff and/or pathologists as needed.Utilizes job knowledge, judgment, and problem solving skills to ensure qualityFollows laboratory procedures for specimen processing.Understands and follows all safety, infection control and OSHA Blood Borne Pathogen guidelines.Correctly identifies proper tubes, containers, transport media and storage temperature for each test type.Determines specimen acceptability, consulting specimen requirements in the Laboratory Information System.Utilizes appropriate resources to answer inquiries for basic customer related issues.Communicates effectively with both internal and external clients to notify them of specimen handling issues. Effectively utilizes departmental resourcesDemonstrates efficiency by performing procedures rapidly and determining priority. Strives to advise and assist staff to achieve high levels of productivity.Utilizes unstructured time constructively.Utilizes personal and professional skills to promote client relations.Communicates with laboratory staff and its clients to ensure quality patient care.Maintains and supports a service oriented relationship with its customers.Respects and maintains the confidentiality of information relative to clients and patients.Responsible for the maintaining a positive work environment.Enthusiastically performs miscellaneous duties with completion in a designated time frame.Scope: Promotes quality client/patient relations and creates supportive climate by serving as a role model. Respect and maintains the confidentiality of information relative to the laboratory. Adheres to laboratory policies and regulations. Works with minimal direction, consults with technologists, supervisors and/or pathologists as needed. Operates general laboratory equipment, "including but not limited to: telephones, computers, centrifuges and front end automation equipment". Effectively communicates via written, verbal, face-to-face, telephone and computer methods.This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Education: High School Diploma or equivalentExperience: Preferred - two years of experience in a medical laboratory.Skills: Ability to communicate effectively at all levels within the organization and with organization's customers. Ability to read and write in English. Ability to work without close supervision. Ability to interact with the organization's customers in a professional, cordial manner.Reporting Relationship: Reports to the Exception Handling Supervisor.Physical Demands: Requires light to medium lifting and carrying objects weighing up to 50 pounds. Requires manipulation of tools, objects and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down and reaching under. Routinely requires visual discrimination of color, size, shape, and motility.Environmental Demands: Works in temperature controlled environment. May come into contact with contagious pathogens and hazardous chemicals. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and crisis situations.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Lab Assistant - 2nd Shift - 10% Differential
Sonic Healthcare USA, Austin
Job Functions, Duties, Responsibilities and Position Qualifications:You are a superhero when it comes to patient specimens. You've got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?This opportunity is full-time during second shift.In this role, you will:• Perform a vital part of the patient care process by making sure laboratory specimens are properly processed, prepared, routed, and stored• Recognize when corrective action is needed and implement effective solutions• Work in a laboratory environment with biological hazards and PPE requirements.• Champion safety, compliance, and quality controlAll you need is:• High School Diploma or equivalent• Previous training or experience in specimen collection or processing• Strong reading, writing, and analytical skills• Ability to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.Bonus points if you've got:• 1 - 2 years of related experience in clinical laboratory, data entry, or productionWe'll give you:• Appreciation for your work• A feeling of satisfaction that you've helped people• Opportunity to grow in your profession• Free lab services for you and your dependents• Work-life balance, including Paid Time Off and Paid Holidays• Competitive benefits including medical, dental, and vision insurance• Help saving for retirement, with a 401(k) plus a company match• A sense of belonging - we're a community!We also want you to know:This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Scheduled Weekly Hours:40Work Shift:2nd Shift (United States of America)Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.