Clinical Supervisor Salary in Austin, TX

Job DetailsAre you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!SummaryHSAG is nationally recognized as an industry leader in the areas of audits, data analysis, measure development, and patient satisfaction surveys. We are in search of talented individuals who are interested in a career in healthcare performance measure auditing as an Auditor, Sr. in HSAG's Audits department within the Data Science & Advanced Analytics division. Together we can spread positive change to make healthcare better. The Auditor, Sr. position benefits from HSAG's desire to grow its staff into future leaders of healthcare quality improvement in the nation. HSAG's auditors are provided formal training in an assortment of healthcare-related topics, including health policy, clinical concepts, overview of analytic methods, data sources, and management techniques. HSAG offers:A comfortable work-life balance, and flexible work schedules.Three weeks of paid time off and 15 company-paid holidays where staff leave two hours early prior to each holiday to get a "jump start" on holiday festivities.HSAG offers a competitive benefit package which includes medical, dental, vision, tuition reimbursement and 401(k).The Auditor, Sr. is a primary contributor to the Audit department's work that spans the broad spectrum of healthcare performance measurement projects at HSAG. Driven by intellectual curiosity and a passion for healthcare quality, this position performs-under supervision-healthcare auditing, data validation, and performance measurement projects through various stages including implementation, day-to-day operations, audit support, evaluation, and reporting. Activities include independently developing work plans, report templates, and timelines; independently leading contracts and project tasks; guiding coordination and Auditor I, II, and III staff in oversight and maintenance of project files and other project tasks; leading client teleconferences and meetings; performing online research on healthcare topics; leading performance measure validation audits; and providing regular progress reports to Data Science & Advanced Analytics management staff.Details regarding potential project assignments will be discussed with potential candidates during the interview process.Essential Competencies, Duties and ResponsibilitiesServe as a primary contributing member of HSAG's Audits department within DSAA.Serve as a lead auditor for all performance measure validation audits.Lead and manage multiple client contracts as primary point-of-contact and subject matter expert.Mentor and train junior staff with limited supervision.Provide oversight of supplemental Healthcare Effectiveness Data and Information Set (HEDIS®)[1] audit operations.Independently act in a liaison capacity between appropriate management personnel and staff, transmitting decisions and information to organizational units as appropriate, as well as outside agencies and organizations.Lead project management tasks, including communication (written, phone, fax).Communicate directly and manage project partners, consultants, subcontractors, and other entities on audit and performance measure validation-related projects.Maintain, tag, and sort documents for assigned projects on appropriate SharePoint team sites and HSAG's corporate and federal networks following HSAG prescribed governance rules.Prepare project deliverables and lead documentation and submission of deliverable using the appropriate mechanism (i.e., electronic, hard copy, direct data entry etc.).Develop and adhere to project time and task schedules, identify opportunities to improve the project process, and develop quality improvement activities accordingly.Meet agreed-upon deadlines in a timely fashion and independently and accurately prepare and type deliverables, reports, various project documents, letters, and other material.Lead and complete the development of written and data-oriented reports in Microsoft Word and Excel.Conduct research via the Internet including literature searches of clinical topics as assigned.Participate in and lead pertinent healthcare educational and training presentations as required.Conduct Internal Quality Control (IQC) monitoring regarding efficiency/effectiveness of activities conducted. Present issues and recommended solutions and take corrective actions as indicated.Serve as a subject matter expert to HSAG staff and clients on HEDIS measures and non-HEDIS performance measures as applicable.Represent HSAG in a professional manner at all times.[1] HEDIS Certified Measures® is a registered trademark of the National Committee for Quality Assurance (NCQA).Compensation: 101,000 to 125,000/annually DOEJob Requirements:Education and/or ExperienceMaster's degree in business, science, or healthcare-related field.At least seven years of work experience in healthcare and a minimum of ten years of work experience are required.Certified HEDIS Compliance Auditor (CHCA) required.At least five years of auditing experience and four years of experience as a lead auditor; at least four years in HEDIS auditing and/or data validation, with at least one year as a lead are required.Advanced knowledge of performance measures is required.Experience writing client reports as a lead author and report designer is required.Prior experience leading multiple medium and large projects or contracts is required.Experience writing responses to requests for proposals is required.At least two years of supervisory experience, including experience mentoring junior staff.Other QualificationsProficient English/communication skills (i.e., public speaking, spelling, composition, grammar, proofreading and editing).Proficient interpersonal skills.Experience in Microsoft Word, PowerPoint, and Outlook.Experience in Microsoft Excel.Experience in conducting research via the Internet.Ability to handle several projects simultaneously and work with multiple teams.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.HSAG All User Information Security ResponsibilitiesAll workforce members, volunteers, contractors or third-party agents of HSAG, Inc. who are authorized to access information systems and/or associated company data on paper or in electronic format are responsible for the following:Adhering to policies, procedures and guidelines pertaining to the protection of HSAG Company Data.Reporting actual or suspected breaches or vulnerabilities in the confidentiality, integrity or availability of HSAG Data to your immediate supervisor/manager, Corporate Compliance or Information Technology/Security Personnel.Reporting actual or suspected breaches or vulnerabilities in confidentiality, integrity or availability of Corporate Data, may be reported anonymously, via the NAVEX Global Compliance hotline at 1-800-992-9892.HSAG publishes various policies, guidelines and procedures related to the protection of Corporate Data and Information Systems. They can be found on the corporate SharePoint website. Information on requirements that may be unique to your business unit or a system you have access to can be found by talking to your supervisor/manager or designated system administrator.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Vet/DisabilityGet job alerts by email.Sign up now!

Job Functions, Duties, Responsibilities and Position Qualifications:You are made of leadership material. You have proven people skills, an eye for the big picture, and the drive to succeed. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?This opportunity is full-time during first shift.In this role, you will:Lead laboratory operations with a focus on identifying areas of opportunity and implementing action plans.Support the Manager with organizational goals and objectives, including developing and inspiring your team of employees.Interact with a variety of clients, patients, employees, and business units, with a commitment to customer-focused service.Review business indicators, optimize processes, and maximize profitability.Champion safety, compliance, and quality control.All you need is:Six (6) years of laboratory training or experience or both in a laboratory performing high complexity testing. A valid driver's license and an excellent driving record for the past three years.Exceptional communication and problem-solving skills.Ability to work in a fast-paced environment, under time constraints, without close supervision.Bonus points if you've got:Bachelor's degree in Medical Technology (Chemical, Physical, Biological, or Clinical Laboratory Science); OR qualifies as a supervisor under current CLIA regulationsCertification by the American Society of Clinical Pathologists or equivalentPrevious experience in a clinical laboratory or other service organization.We'll give you:Appreciation for your workA feeling of satisfaction that you've helped peopleOpportunity to grow within the organizationFree lab services for you and your eligible dependentsWork-life balance, including Paid Time Off and Paid HolidaysCompetitive benefits including medical, dental, and vision insuranceHelp saving for retirement, with a 401(k) that includes a generous company matchA sense of belonging - we are a community!We also want you to know:This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Aspenwood Company, a leader in the senior living industry has an outstanding opportunity for an experienced PRN LVN Shift Supervisor at our Village on the Park Onion Creek location an Independent Living, Assisted Living senior living community. The LVN position is responsible for passing medications to residents, coordinating care with physicians and families while supervising assisted living and/or memory care staff. Provides resident care services with kindness and compassion to the Residents. Must desire to work with seniors and have a tolerance for behaviors associated with dementia and other aging processes. Abides by and upholds company core values. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for medication administration for the Assisted living and/or Memory Care residents in compliance with Federal & State regulations and RCM guidelines. Communicate with physicians, other medical professionals, and/or responsible parties regarding residents' medications, treatments, and/or needs. Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, positioning, transfer, mobility and incontinence care when needed. Assures that all required medications are ordered in a timely manner and audits medication carts and narcotics frequently. May be responsible for the admissions of new resident to include all admission assessments and documentation. Responsible for completing evaluations and assisting the directors with service plans, if needed. Responds quickly to all emergencies. Maintains close communication with all departments and staff members. Monitors Medication Assistants and Care Assistants documentation to assure accuracy, timeliness and completeness. Verifies Evaluations Service plans are current and accurate as needed. Notifies Clinical Supervisor of discrepancies. Assists with data collection for all incident reports and inputs Reports as they occur. Manages and facilitates orientation process for all new employees on shift. Assures effective communications between direct care staff and client/resident families. May assist with staff scheduling with the Clinical Supervisor as needed. Attend all in-services as required. Maintains a professional appearance and good personal hygiene per company policies. Other responsibilities as assigned. EOE/M/F/D/V

Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: Responsible for entry of laboratory test results into the Laboratory Information System (LIS). Requires timely communication to other supporting departments by varying means. Information is typed into the LIS using varying applicable formats ensuring accuracy and timely reporting to the healthcare provider. Responsible for performing any assigned clerical duties. Adheres to department policies and procedures to include department programs, quality control, quality assurance, and safety.Principle Responsibilities:Accurately enters all required information presented on the referral laboratory report into the CPL LIS system in the appropriate format.Provides accurate and timely information to supporting CPL departments, clients, and patients.Prioritizes entry of older reference laboratory reports.Full range of administrative duties to include but not limited to answering phones calls, email requests, general clerical duties such as filing, organizing, and storing data, and requests for test information or test results.Uses applicable LIS documentation on every accession requiring action or follow up along with client notification information.Understands and recognizes LIS alerts and flags and takes timely and appropriate action.Investigates pending results on a structured and regular schedule which may include interfacing with reference laboratory staff or using the applicable reference laboratory electronic established systems.Interfaces with referral processing and other laboratory personnel to solve issues.Accurately enters all required information from the CPL or client EMR requisition into the LIS and is able to discern and apply timely corrective action.May act as a resource for others who require assistance and training.Follows all departmental policies and procedures related to data and test information.Recognizes personal limitations and challenges and seeks appropriate guidance from supervisors or managers when needed.Education:Minimum-High School diploma or GEDPreferred- Medical Assistant/Medical Terminology TrainingExperience: Result and/or data entry experience in a healthcare setting, preferably a laboratory.Skills: Minimum-typing of 50 wpmThis role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Reporting Relationship: Reports to assistant supervisor or other designee.Physical Demands:Requires the ability to sit for extended periods of time at a result entry station using keyboards, monitors and other peripheral laboratory equipment. Requires the ability to shift points of vision and focus from documents and the monitor. Requires manipulation of tools, objects, boxes and equipment using the following physical motions: pushing, pulling, lifting, carrying, reaching above shoulder height, grasping with one hand or both, extensive typing, twisting and reaching. Routinely requires coordination of two or more physical operations. Requires the ability to hear audible sounds via a headset or telephone handset.Environment Demands:Works in a temperature controlled environment. Works in a small, noisy environment. May be required to operate fire and safety equipment or follow safety procedures in an emergency situation. May be required to work with time constraints and crisis situations.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

SRL is the national reference laboratory for Sonic Healthcare USA. As part of this esoteric testing lab, our staff gain new experiences with a unique test menu within a culture of quality and innovation, where we focus on lean processes fueled by a belief in empowered continuous improvement. We pride ourselves on a work environment dedicated to mutual respect where trust and team spirit are an integral part of our daily routine.Position Summary:The Toxicology Team Lead is responsible for performing routine and difficult sample extractions, LCMS analysis using analytical techniques accurately and efficiently following SRL procedures. Additionally, the Toxicology Team Lead is competent in a specific area of technical expertise, such as LC-MS/MS and trains and guides scientists within the department. The Toxicology Team Lead is responsible for overall operation of the department in the absence of the department supervisor or manager.Duties & Responsibilities:Assists in general orientation and training & competency assessment of toxicology employeesAssists supervisor or manager in scheduling staff for day to day work assignmentsAssists department staff with troubleshooting of test systems and determine appropriate actionIndependently identifies problems which may adversely affect toxicology test results and notify managementOversee operations toxicology testing in the absence of the department supervisor or managerManages toxicology inventory (including calibrators and QCs)Strives to ensure TAT is met for toxicology testingProperly communicates changes in testing or responsibilities to staffCommunicates delays in testing to management as appropriatePerforms final review of drug monitoring testing results.Routinely monitors toxicology pending'sCoordinate instrument to instrument comparisonsAssists with reagent lot comparison and QC mean analysisPrepares non-critical solutions (mobiles phases and buffers)Prepares critical solutions (analyte containing) and QCsPerforms automated and routine liquid-liquid extractions, supported liquid extractions and SPE extractions or dilute and shoot extractionsWorks independently to plan and conduct laboratory workDocuments promptly and clearly all procedural processesPerform basic maintenance and setup of LC-MS/MS or HPLC instrumentsMonitors assays on LC-MS/MS instruments of HPLC instrumentsProcesses and conducts data analysis and reporting of clinical tests on LC-MS/MS and/or HPLCAbility to apply basic and intermediate troubleshooting skills of instrumentationHelp maintain lab by cleaning glassware, taking out biohazard bins, and maintenance of small equipmentAssist with filing of paperwork associated with daily production runsAssist with maintaining laboratory inventoryEducation and Experience:Bachelor's degree and/or Master's degree in a scientific field3+ year of laboratory experience preferred3+ years of extraction experience3+ years of LC-MS/MS experience3+ years Toxicology Specific ExperienceLicensure and Certifications:None requiredKnowledge, Skills, and Abilities: Ability to understand written and verbal instructionsAbility to communicate effectively will colleagues, Supervisor and ManagerExcellent attention to detailBasic computer knowledgeBasic knowledge of Microsoft Excel and WordMust be able to work with frequent interruption and fluctuations in workloadAbility to meet deadlinesAbility to perform basic and intermediate calculations as neededAbility to follow and implement policies and SOPAbility to understand chromatography on LC-MS/MS and HPLC instrument platformsPhysical Requirements: This position requires some lifting, up to 50 lbs. Frequently carrying objects up to 10 lbs. This position also requires some pushing, pulling, stooping, kneeling, bending, and sitting for extended periods. Frequent repetitive hand and arm movement, eye-hand-foot coordination, manual dexterity, finger dexterity, balance, depth perception, hearing acuity, color vision, and near and far vision acuity are also required.Work Conditions:Indoor temperature controlled environment with occasional exposure to biological and chemical hazards. Hazards: Exposure to toxic/caustic/chemicals/detergents. Exposure to moving mechanical parts. Exposure to communicable diseases. Exposure to blood borne pathogens. Gaseous exposure risk. All safety equipment and personal protective equipment is provided.

Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: The Pre-analytic Assistant Supervisor will provide support to the Pre-analytic Supervisor during nighttime production hours which includes direct supervision of Specimen Processing staff. As a department, Specimen Processing is responsible for receiving and processing samples from all CPL remote locations and multiple Sonic USA labs across the U.S. Specimen Processing is primarily responsible for the receipt of shipments and preparation of samples for staging or delivery to the testing benches.The Assistant Supervisor must ensure that samples are processed and handled in accordance with laboratory procedures. Promotes quality client/patient/vendor relations and creates a supportive climate by serving as a role model for behavior. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction, consults with technologists and general supervisor as needed. Operates general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and refrigerators. Effectively communicates via written, verbal, face-to-face, telephone, and computer methods. Responsibilities:Utilizes supervisor and technical skills and abilities to effectively direct the handling and processing of specimens.Follows laboratory procedures for specimen processing.Correctly identifies proper tubes, containers, transport media and storage temperature for each test type.Determines specimen acceptability, consulting with Managers of Evening and Night Shift Operations, technologists, or pathologist as needed taking appropriate action when necessary.Utilizes job knowledge, judgment, and problem solving skills to ensure quality.Utilizes appropriate resources to answer inquiries for basic customer related issues.Utilizes and participates in the budgeting of appropriate resources for proper specimen processing.Understands, enforces and follows all safety, infection control, and OSHA Bloodborne Pathogen guidelines.Responsible for departmental quality assurance programs.Participates and assists in departmental training programs. Communicates effectively with internal and external customers to ensure timely resolution of issues. Effectively utilizes departmental resourcesDevelop, update and maintain SOPs and develop staff competency.Oversees equipment to maximize efficiency and minimize down time. Responsible for monitoring performance of routine equipment maintenance.Assists to evaluate and justify equipment or automation in Specimen Processing to move away from manual processes.Perform weekly inventory of supplies and help to create better, cost saving inventory control processes.Trains and maintains team leaders/assistants to perform all critical tasks necessary to effectively operate in the supervisor's absence. Utilizes personal and professional skills to promote client relations.Communicates with laboratory staff and its clients to ensure quality patient care.Maintains and supports a service oriented relationship with its customers.Respects and maintains the confidentiality of information relative to clients and patients.Responsible for the maintaining a positive work environment.Responsible for processing staffHiring, training, scheduling, yearly evaluations, continuing education for all Specimen Processing staff.Develop and implement Quality processes and metrics to reduce staff overtime and increase productivity.Enthusiastically performs miscellaneous duties with completion in a designated time frame.Scope: This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Experience: Two years of front-end automation experience, industrial engineer degree, or Six Sigma LEAN certification.Minimum - Five years' experience in specimen collection and/or processing. Minimum - Two years' experience in a supervisory or other leadership role.Education: Preferred- BA/BS in the sciences.Skills: Ability to communicate effectively at all levels within laboratory and with laboratory customers. Ability to work accurately and confidently in a fast paced environment with no supervision.Scheduled Weekly Hours:40Work Shift:3rd Shift (United States of America)Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: Responsible for support functions in the Histology laboratory to include receipt and data entry of Histology laboratory specimens, ensuring specimen integrity by adhering to laboratory procedures. Serves as a resource for specimen and testing information. Prepares laboratory specimens for designated departments/locations prior to laboratory analysis. Identify, process, and resolve problem specimens. Adheres to all company and departmental policies and procedures. Other tasks as assigned.Principle Responsibilities:Must be able to troubleshoot areas of Histology SupportMust have the capability of flexing schedule to accommodate workloadMust be able to work weekends if requiredPerforms routine staining proceduresPrepares solutions and reagents for tissue processors and routine stainingCover slips and routes slides and protocols to pathologistsFiles paraffin blocks and microscopic slidesPerforms and documents scheduled preventative maintenanceMaintains records and documentation required to manage the daily workflow and provide QC/QA monitorsDemonstrates efficiency by performing procedures rapidly and determining priorityUnderstands and follows ALL safety and OSHA guidelinesCommunicates with laboratory staff and its clients to ensure quality patient careMaintains and supports a service oriented relationship with customersEffectively utilizes departmental resourcesDemonstrates ability to utilize laboratory IT systemsUtilizes appropriate supplies with minimal wasteUtilizes unstructured time constructivelyUtilizes personal and professional skills to promote client relationsCommunicates with laboratory staff and its clients to ensure quality patient careStrives to maintain a positive work environmentMaintains and supports a service oriented relationship with its customers.Demonstrates interpersonal skills required to successfully perform as a team member in a constantly changing environmentAssists with frozen sections to include tissue sample selection, cutting, cryotomy and staining at off-site frozen section laboratoriesRespects and maintains the confidentiality of information relative to clients and patientsEnthusiastically performs miscellaneous duties with completion in a designated time frameScope: Promotes quality client/patient relations and creates supportive climate by serving as a role model for behavior. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies, procedures, and regulations. Works with minimal direction, consults with supervisors, manager, and pathologists as needed. Operates general laboratory equipment, including but not limited to: telephones and computers. Must be proficient in Excel and Word. Effectively communicates via written, verbal, face-to-face, telephone and computer methods.This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Education: High school diploma or GEDExperience: Minimum - previous experience in a Histology laboratory or medical office settingPreferred - 2 years of related experience in a high volume laboratory environmentSkills: Ability to communicate effectively at all levels within the laboratory and with laboratory clients. Ability to multi-task. Ability to work independently to complete all assigned tasks. Must have excellent communication, phone, and computer skills.Physical Requirements: Requires light to medium lifting and carrying of objects weighing up to 50 pounds. Requires manipulation of tools, objects, and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down, and reaching under. Routinely requires coordination of two or more physical operations. Routinely requires visual discrimination of color, size, shape, and motility. Requires the ability to hear audible alarms on temperature monitored equipment and automated analyzers.Environmental Demands: Works in temperature controlled environment with constant exposure to biological and chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and in crisis situations.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: Responsible for troubleshooting and solving issues for the laboratory. The Exception Handling Department is responsible for problem solving issues such as sample integrity, volume, test clarification, patient name discrepancies and/or questionable results. This position serves as a resource for specimen and testing information to both clients and/or CPL remote locations. This position also serves as a resource for specimen handling information and as a problem solver for resolution of specimen handling issues for the SW Division and all divisions of Sonic Healthcare USA (SHUSA). The Exception Handling Specialist I adheres to departmental policies and procedures to include department programs, quality improvement and safety and must project a professional image through telephone communication to clients and/or CPL remote locations and SHUSA divisions.Principal Responsibilities:Utilizes technical skills and abilities to effectively direct the handling and processing of specimens.Follows laboratory procedures in resolving problems.Correctly identifies the problem and resolves the issue internally if possible.Resolves the issue by using resources in other departments within CPL.Must be familiar with the appropriate protocol for ordering, crediting, noting out and canceling tests in the Laboratory Information System (LIS).Provides a link between the technical sections of CPL and customer service and/or CPL remote locations.Must be familiar with current work lists and how to track all ordered tests analyzed.Must be familiar with test requesting, labeling, specimen storage and retrieval, how to track all specimens received for testing.Provides specimen requirements, reference ranges and information on specimen stability.Document all communication for appropriate follow-up.Receives and initiates communication from/to customer service/CPL remote locations to discuss resolution of problems.Follows all compliance policies.Determines specimen acceptability, consulting technical staff and/or pathologists as needed.Utilizes job knowledge, judgment, and problem solving skills to ensure qualityFollows laboratory procedures for specimen processing.Understands and follows all safety, infection control and OSHA Blood Borne Pathogen guidelines.Correctly identifies proper tubes, containers, transport media and storage temperature for each test type.Determines specimen acceptability, consulting specimen requirements in the Laboratory Information System.Utilizes appropriate resources to answer inquiries for basic customer related issues.Communicates effectively with both internal and external clients to notify them of specimen handling issues. Effectively utilizes departmental resourcesDemonstrates efficiency by performing procedures rapidly and determining priority. Strives to advise and assist staff to achieve high levels of productivity.Utilizes unstructured time constructively.Utilizes personal and professional skills to promote client relations.Communicates with laboratory staff and its clients to ensure quality patient care.Maintains and supports a service oriented relationship with its customers.Respects and maintains the confidentiality of information relative to clients and patients.Responsible for the maintaining a positive work environment.Enthusiastically performs miscellaneous duties with completion in a designated time frame.Scope: Promotes quality client/patient relations and creates supportive climate by serving as a role model. Respect and maintains the confidentiality of information relative to the laboratory. Adheres to laboratory policies and regulations. Works with minimal direction, consults with technologists, supervisors and/or pathologists as needed. Operates general laboratory equipment, "including but not limited to: telephones, computers, centrifuges and front end automation equipment". Effectively communicates via written, verbal, face-to-face, telephone and computer methods.This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.Education: High School Diploma or equivalentExperience: Preferred - two years of experience in a medical laboratory.Skills: Ability to communicate effectively at all levels within the organization and with organization's customers. Ability to read and write in English. Ability to work without close supervision. Ability to interact with the organization's customers in a professional, cordial manner.Reporting Relationship: Reports to the Exception Handling Supervisor.Physical Demands: Requires light to medium lifting and carrying objects weighing up to 50 pounds. Requires manipulation of tools, objects and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down and reaching under. Routinely requires visual discrimination of color, size, shape, and motility.Environmental Demands: Works in temperature controlled environment. May come into contact with contagious pathogens and hazardous chemicals. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and crisis situations.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Clinical Pathology Laboratories, Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Overview:Insight Global is actively recruiting for a HSPRS Supervisor to join the team of a client in a remote environment. This is a direct-hire role with full benefits offered. On a day-to-day basis, this individual should expect to:Lead and supervise a team of level 1 and 2 caseworkers providing case management services to UC and their sponsors.Direct and coordinate level 1 and 2 PRS services to UC.Conduct individual and group supervision with staff on a weekly or bi-weekly basis.Review, edit and approve home visit reports and other required documentation.Ensure compliance with ORR requirements and policies governing the provision of services and maintain a high standard of quality.Identify staff learning needs, coordinate and conduct training and onboarding of new staff. Provide ongoing leadership, direction, development, coaching, counseling, oversight, clinical guidance, and support to staff to ensure child welfare principles and social work best practices are central components of PRS.Identify partnership opportunities and conduct strategic outreach to local service providers to raise awareness and enhance existing support networks to children and families; andCoordinate and communicate effectively with key stakeholders.Must be available for on-call for the designated region and other regions as needed. Requirements: BS Degree in Behavioral Science (education, psychology, sociology) or Social Services/Human Services field.3+ years of progressive employment experience demonstrating supervisory and case management.Management experience of Case Managers, each with their own caseload.Demonstrated understanding and experience with case management, home placements, and child welfare.1+ years of experience with the Office of Refugee Resettlement (ORR), Post-Release Services (PRS), and/or relatedBilingual in Spanish and English

Job Functions, Duties, Responsibilities and Position Qualifications:SRL is the national reference laboratory for Sonic Healthcare USA. As part of this esoteric testing lab, our staff gain new experiences with a unique test menu within a culture of quality and innovation, where we focus on lean processes fueled by a belief in empowered continuous improvement. We pride ourselves on a work environment dedicated to mutual respect where trust and team spirit are an integral part of our daily routine.Responsible for safety, competency, evaluations, hiring, disciplinary actions, and continuing education of laboratory personnel. Acts as liaison between laboratory personnel and upper management. Coordinates vendor/laboratory activities. Develops QA/QC policies as appropriate for various processes. Ensures regulatory compliance of laboratory procedures and processes for CAP, CLIA, and State agencies.Duties & Responsibilities:Maintains adequate scheduling and coordination of workflow for assigned staffManages and coordinates the procurement of Clinical Laboratory supplies and equipmentMonitors standing orders, negotiates supply contracts, continually evaluates pricing and terminates agreements with vendors. Supervise and control inventory distributionIdentifies laboratory needs for equipment and staffingEnsures all personnel are continuously informed of changes in SOPs and company processesSelf-education in regard to developments in the laboratory fieldEvaluates employees' work performance and documents performance, training, and disciplinary actionsResponsible for the initiation, design, and completion of special projects, process improvements or new method implementation in the Clinical LaboratoryMonthly QC/QA document review on all analyzers, bench procedures, and log sheetsInitiates and participates in laboratory monthly meetingsEnsures a clean and safe environment for all Clinical Laboratory personnelEnforces universal precautions and use of personal protective equipment for laboratory personnelDevelops and follows continuing education program for Clinical Laboratory employees as required by CAP and State clinical regulatory guidelinesEnsures all workflow processes are completed within acceptable time framesEnsures CAP/State regulatory compliance is met for all applicable areasPrepares for and participates in CAP/State regulatory inspection, provides required documents and responses to investigators' requested itemsResponsible for the maintenance and organization of all documentation generated by the laboratoryPrepare new SOPs; review and update existing SOPsEducation and Experience:Education:B.S. degree in Medical Technology or Chemical, Biological, or Physical ScienceExperience:Six (6) years of pertinent laboratory experience WITH at least 4 years of specific experience in toxicology.Two (2) years of experience in technical leadership or administrative rolesLicensure and Certifications:RequiredN/APreferredCertified as Medical Technologist, Clinical Laboratory Scientist, or Molecular Biology, by the American Society of Clinical Pathologists (ASCP) OR equivalent certificationKnowledge, Skills, and Abilities: Excellent communication skills and demonstrated leadership ability amongst diverse groupsReliable professional and positive attitude, inspires positivity in otherExpert knowledge in molecular techniques, equipment, and methodsAbility to coordinate and effectively represent the company to vendor representativesExcellent attention to detail and ability to collect and analyze data using graphs, tables, charts, and mathematical calculationsAdvanced computer skills including MS Excel, Outlook, and WordFamiliar with informatics and data workflows; a demonstrated ability to work with IT and other technical personnelAbility to work with frequent interruptions and dynamic priorities/deadlinesExperienced with clinical lab regulations & Audits (CLIA, CAP, ISO, NY State) and GDP policiesAbility to handle multiple priorities and manage stress appropriatelyAbility to work independently with minimal supervisionPhysical Requirements: This position requires some lifting, up to 50 lbs. Frequently carrying objects up to 10 lbs.This position also requires some pushing, pulling, stooping, kneeling, bending, and sitting for extended periods.Frequent repetitive hand and arm movement, eye-hand-foot coordination, manual dexterity, finger dexterity, balance, depth perception, hearing acuity, color vision, and near and far vision acuity are also required.Work Conditions: Indoor temperature controlled environment with occasional exposure to biological and chemical hazards. Hazards: Exposure to toxic/caustic/chemicals/detergents. Exposure to moving mechanical parts. Exposure to communicable diseases. Exposure to blood borne pathogens. Gaseous exposure risk. All safety equipment and personal protective equipment is provided.All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required .Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Sonic Reference Laboratory, IncSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.