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Senior Real Property Agent
County of Riverside, Riverside
ABOUT THE POSITION Click Here to learn more about the incredible benefits of working for the County of Riverside! The County of Riverside's Facilities Management department has an opportunity for a Senior Real Property Agent in their Real Estate Division. The position will be focused on commercial leasing, property management, and tenant improvements.The incumbent will also provide mentorship to Real Property Agents within the division and is expected to perform the most difficult and specialized real property work within the realm of negotiating lease agreements, overseeing a real estate portfolio (portfolio management), and performing lease administration duties. Other duties may include providing technical direction and training.The Senior Real Property Agent is the advanced journey and lead level class in the Real Property Agent series. This class is distinguished from the Supervising Real Property Agent in that the latter is responsible for full scope supervision of Real Property Agents.Competitive candidates will have experience/skills in the following areas:Successful negotiation of commercial leasesCommercial property managementTenant improvementsAn understanding of lease analysis and proper contract writingMeet the Team!Riverside County Department of Facilities Management provides property management and operations services for county owned and leased facilities throughout the 7,200 square miles of Riverside County and over 14 million square feet of space. The department is responsible for keeping county buildings safe, comfortable and productive for both county staff and the public. EXAMPLES OF ESSENTIAL DUTIES • Plans, organizes, and participates in the work of real property agents; provides technical direction and training to subordinate staff.• Acts as project leader or technical expert in large-scale or complex real property assignments, including appraisals, negotiations for lease of property, tenant improvement planning and coordination with County departments, and other particularly sensitive aspects of real property work.• Prepares correspondence and financial data involved in real property leasing.• Advises and assists staff with the more technical, difficult, and unusual assignments. .• Performs the most difficult, complex, and specialized assignments; personally conducts the more difficult lease negotiations.• Identifies and evaluates consequences of real property transactions and recommends alternative actions; evaluates market data to determine trends in real property.MINIMUM QUALIFICATIONS Education: Graduation from an accredited college with a Bachelor's Degree, preferably with major coursework in economics, business or public administration, or a closely related field. (Additional qualifying experience may be substituted for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of education.)***Please Note: If qualifying using educational units, proof is required by the closing deadline. Applications without proof of degree/educational units completed will not be considered. Please see "Supplemental Information" below for guidelines.*** Experience: Three years of experience in any of the below areas:Negotiation, preparation, and management of leasing agreements.Commercial real property sales.Commercial real estate development.Other Requirements:License: Possession of a valid California Driver's License is required.Knowledge of: The laws pertaining to real property leasing; the principles and practices of supervision and training; the factors involved in appraising real property and the principles underlying the appraisal process; legal instruments and procedures of real property transactions; real property values and the effects of economic trends on value and price, and construction costs and improvements; leasing agreements and practices; methods and techniques of facility space management.Ability to: Understand and interpret legal property descriptions, property maps, engineering and construction plans, and the various legal instruments and agreements connected with real property actions; to do technical research and prepare comprehensive reports, establish and maintain effective and tactful communications with public and private officials, the general public, and other employees.SUPPLEMENTAL INFORMATION Veterans' Preference: The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. All applicants claiming Veterans' Preference status are required to submit documented proof of an Honorable or General Discharge, or certification of expected discharge under honorable conditions, to receive preference status. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.Education/Required Documents Guidelines: Upload a copy of any official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE). What's Next? This is a continuous posting. This position will remain posted until filled and applications will be reviewed in the order received. For earliest consideration, apply now. To be considered for this exceptional career opportunity, please submit an application that reflects the years and months of employment and positions held as well as relevant work experience and skills.This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the Facilities Management Department may be considered before other applicants depending on the volume of applications received.Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted so be sure to include all relevant work experience details in your application. Changes or alterations cannot be accepted. No late applications will be permitted.Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.Based on the number of applications received, this posting may close without noticeAll referred candidates must be interviewed by the Department with priority established by the order of eligible list type in the following order: LayoffAccommodationRegular Reasonable AccommodationThe County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .General InformationIf you have any questions regarding this posting, please contact Alyssa Wallace at [email protected] you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at [email protected] or toll-free 1-855-524-5627.GENERAL APPLICATION INFORMATION: Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months. CalPERS refers to all members that do not fit within the definition of a new member as "classic members".Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.Note:This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to [email protected] or by calling the Benefits Information Line at (951) 955-4981,Option 2.If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.VACATION ACCRUAL (Bi-Weekly Accrual):0< 3 year = 80 Hours (10 Days)4< 9 years = 120 Hours (15 Days)10 or more years = 160 Hours (20 Days)Maximum Vacation leave accumulation is 480 hours.SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.HOLIDAYS: Normally 12 paid holidays per year.BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
Real Property Agent II - Flood Control
County of Riverside, Riverside
ABOUT THE POSITION The Riverside County Flood Control Water Conservation District has an opportunity for a Real Property Agent II in Riverside. The Flood Control District seeks candidates who have experience in real property acquisition, negotiation, appraisal, lease, sale, or space management studies. Candidates who possess leasing, Right of Way acquisition, and other acquisition experience are encouraged to apply.Under general supervision, to do either the less complex appraising, negotiating, title examining, relocation assisting, and other work relative to acquiring and selling of real property, or to participate in real property leasing and management, and the performance of space management studies; to assist with difficult acquisitions, sales, and leases; and to do other work as required.This class is distinguished from the next higher level of Real Property Agent III in that the latter is the journey level class assigned the full scope of real property activities requiring the highest level of technical proficiency. Based on the extent and skill level of job duties required by the hiring department, Real Property Agent positions may be budgeted at any level within the series. In some departments, Real Property Agent II positions are separately allocated and a competitive recruitment process is necessary to promote to the next level of Real Property Agent III. In other departments, incumbents are expected to promote to the Real Property Agent III level after acquiring the necessary experience and education and receiving a satisfactory performance evaluation.Meet the Team! The Riverside County Flood Control and Water Conservation District provides for the control and conservation of flood and storm waters and for the protection of watercourses, watersheds, public highways, life and property from damage within its boundaries. EXAMPLES OF ESSENTIAL DUTIES • Performs the less complex appraisals and negotiations for acquiring, selling, or leasing property and rights-of-way; conducts studies relating to facility space utilization.• Assists with the more difficult acquisitions, sales, and leases; may negotiate less complex leases; secures, examines, and interprets title reports on property to be acquired and directs the preparation and execution of necessary documents to secure clear title.• Negotiates for or conducts the preparation of leases, deeds, reconveyances, quitclaims, agreements, and other actions necessary for property and right-of-way lease or acquisition.• Completes negotiations for purchase or donation of less complicated or lower valued property rights and privileges for public uses; secures and assists in the preparation of data for condemnation proceedings.• May direct the preparation of maps for use in condemnation proceedings or other acquisition transactions; prepares cost estimates for relocation of improvements.• Prepares correspondence and reports; assists with relocation assistance and sales of surplus property.MINIMUM QUALIFICATIONS Required Education: Graduation from an accredited college with a Bachelor's Degree, preferably with major coursework in economics, business or public administration, or a closely related field. (Additional qualifying experience may be substituted for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of education.)Required Experience: One year of experience in the appraisal and/or negotiation for the acquisition of real property and rights-of-way, or negotiation, preparation, and management of leasing agreements, or facility space utilization and allocation management. General experience in real estate sales and transfers will not be considered as the equivalent of the required real property appraisal and/or negotiations experience.Knowledge of: The laws pertaining to the acquisition, sale, and leasing of land, improvements, and rights-of-way; the factors involved in appraising real property and the principles underlying the appraisal process; legal procedures and documents involved in real property transactions; and common descriptions of real property.Ability to:Make accurate appraisals of land and improvements; interpret maps, legal documents, and engineering plans; learn and apply condemnation and real property laws; prepare accurate and effective reports; learn the methods and techniques of facility space management; establish and maintain cooperative relationships with other employees and those contacted in the course of work.License: A valid California Driver's License is required.SUPPLEMENTAL INFORMATION Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ . Veterans' Preference The County has a Veterans Preference Policy Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.What's Next?This recruitment is open to all and County Employees. Applicants who are current employees of the Flood Control District may be considered before other applicants depending on the volume of the applications received. Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. Include relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ). For specific questions regarding this position, contact Amanda Duarte at [email protected] . BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE. GENERAL APPLICATION INFORMATION: Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months. CalPERS refers to all members that do not fit within the definition of a new member as "classic members".Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.Note:This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to [email protected] or by calling the Benefits Information Line at (951) 955-4981,Option 2.If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.VACATION ACCRUAL (Bi-Weekly Accrual):0< 3 year = 80 Hours (10 Days)4< 9 years = 120 Hours (15 Days)10 or more years = 160 Hours (20 Days)Maximum Vacation leave accumulation is 480 hours.SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.HOLIDAYS: Normally 12 paid holidays per year.BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
Guest Service Agent - Hilton Chicago
Hilton Global, Chicago
The beautiful Hilton Chicago , in the heart of the windy city, is currently hiring a Guest Service Agent to help the team! Shift Pattern: **This is mostly a PM shift - 3pm - 11:30pm but need to have open availability for both AM and MID shifts as well Availability: Open - need to be able to work any day of the week, holidays and weekends are required Located on South Michigan Avenue and overlooking GrantPark and Lake Michigan, this hoteloffers 1,544 guest rooms and suites, 234,000 square feet of meeting and event space, and exceptional dining options.This is a great opportunity for those who want to grow and gain more experience in our industry, If you're ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team!APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.For more information on the property, please visit: Hilton Chicago Hilton Chicago Hotel (@hilton_chicago_hotel) • Instagram What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!What are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employment
Employee Benefits Customer Service Agent
The DeHayes Group, Fort Wayne
About UsThe DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group benefits, personal lines, senior benefits, wellness and financial services. The DeHayes Group represents more than 40 insurance carriers, insures over 1,300 business and 1,800 households and is responsible for the health insurance needs of more than 19,000 lives.Our mission is exceeding expectations beyond insurance. The DeHayes Group proactively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients. This is what guides us to provide you with a tailored solution for your business and personal needs, whether it be property and casualty insurance, employee benefits, personal insurance or financial services.Employee Benefits Customer Service Agent (CSA)Primary Role:Day-to-day maintenance and servicing of assigned Group Benefits accounts, including but not limited to: under the direction of assigned Account Executive, to provide Group and Individual Benefit Lines support in renewing, obtaining, expanding and servicing accounts. Will report to the Operations Manager.Duties:Maintain expiration lists and ensure all policies are renewed or rewritten. Prepare for 120-day meetings with the Account Executive.Maintain customer information in customer group folder on M Drive.Prepare proposals, complete rate comparisons, and complete census spreadsheets.Prepare quarterly and semi-annual claim reviews for self-funded clients.Order renewal policies and check in when received per agency procedure.Contact customers to obtain necessary information to quote renewals.Coordinate renewal process with Keystone Insurance Group and any other current carriers.Receive phone calls, faxes or e-mails from customers for policy endorsements and process per agency procedures.Input new customer information, maintain and update current customers in Epic.Update Epic with activities.Receive via phone, fax, or e-mail claim information from the insured and/or client, and work with DeHayes dedicated claim specialists for resolution.Follow up with the customer/insurance companies on direct bill issues.Follow and adhere to all HIPPA Privacy Procedures.Consult with Account Executive on prioritizing work flow.Participate in training meetings, seminars to improve your skills and to meet licensing continuing educations requirements.Perform other duties as assigned to assist the Producer with current customers and new business.Qualifications:Indiana Life & Health Insurance License requiredMinimum of 3 years of insurance brokerage or equivalent experienceExtensive knowledge of all lines of Group Benefits, including sophisticated and less common coverages, especially those products represented through agencyThorough knowledge of brokerage operations including claims handling, procedures, companies rating, agency management system, and applicable insurance laws/codesExperience with Applied Epic, or related agency management software, Ease and Employee NavigatorExperience and expertise in operating in electronic environment; excellent automation skills, including MIS, Outlook, Word, Excel, document management software, carrier proprietary systems, and phone systemsExcellent time management, organizational and verbal and written communication skillsHigh degree of self-motivation and self-directionHours: Monday - Friday, 8:00am to 4:30pmOffice Location: 11118 Coldwater Road, Fort Wayne, IN 46845Benefits:Competitive CompensationHealth insuranceDental insuranceVision insuranceDisability insurance401(k)Paid time offPaid HolidaysNo Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Call Center - Customer Service Agent
Kelly Professional & Industrial, Murfreesboro
Kelly Services, in partnership with Nissan North America, is currently recruiting for INFINITI Call Center Customer Service Agents to handle inbound and outbound phone calls for their Infiniti Call Center. If this sounds interesting to you read on for more details and apply today! Pay: $24.00/hrQuarterly Bonus Eligibility: $1,500 per quarterShift: Must be available 7am-7pm (Your 8 hour shift will be within these hours)This is a call center role with excellent promotional opportunities after one year! This position is a hybrid role (not 100% remote) and must live near Murfreesboro, TN.What does a typical day as a INFINITI Call Center Customer Service Agent look like? You'll be: Providing claim support to Nissan dealers by adjudicating warranty claims to ensure timely and accurate claim paymentProviding exceptional customer service over the phone, while acting with urgency regarding Nissan vehicles Working collaboratively within various departments to develop strategies and plans to provide appropriate solutions to the customerJob Qualifications:Bachelor's Degree is required Excellent computer skills coupled with strong typing skills (40+ WPM) Enhanced customer focused skills, willingness to engage in and address issues as they ariseStrong work experience in customer service preferredPerks:Weekly Pay16 paid holidays10-15 days of Paid Time OffEnhanced Medical BenefitsKelly Perks-Discount ProgramWhat happens next?Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still part of our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a INFINITI Call Center Customer Service Agent today!
Commercial Lines Account Manager / Customer Service Agent
Walton Insurance Group, Jackson
About UsSince 1951, Walton Insurance Group has provided personal, business, life and health insurance services for families and businesses of all sizes. Today, we are one of the most trusted names in insurance. Sales, service, and claims are handled in-house by 60+ dedicated employees. Known in the community as the independent insurance agency with people who "care", we pride ourselves in working for you, not an insurance company. When you are our client, we are always thinking about your business. The relationship we build together is more important than the bottom line. Whatever life brings your way, we strive to find the right solution for you, your family and your business. Most of all, your satisfaction is extremely important to us because at the Walton Insurance Group, we're here for you. We believe in honesty, family values, innovation, and community involvement. This is our culture and our course to the future.Commercial Lines Account Manager / Customer Service AgentJob SummaryThe Commercial Lines Account Manager / Customer Service Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of Agency products and programs as well as communicating effectively with team members within the Commercial Lines department; will report to the COO.Primary Duties:Responsible for day-to-day maintenance, servicing medium to large commercial lines accounts, and marketing renewals and new business.Provides timely and accurate action to incoming customer requests.Processes customer changes according to established department policies and procedures.Responds to customer inquiries (including but not limited to billing, policy changes, certificate requests, coverage questions etc.) incoming e-mail, mail and company requests in accordance with agency guidelines.Works closely with the Commercial Lines Producers, submit data to obtain rate requests from carriers.Ensures that quotes are processed in a timely manner.Maintains customer information database on Agency Management System (AMS) by processing all policies, endorsement changes, invoices, binders, certificates of insurance, documentation activities etc., according to agency procedures and within agency timelines.Scan and input all policies and documents in Agency's ImageRight software.Provides timely feedback to the Agency regarding customer concerns.Partners with the sales team to meet and exceed customer's service expectations.All other duties as assigned.Qualifications:High School Diploma or GED requiredMinimum of 2 years of insurance brokerage industry experienceActive Property & Casualty Insurance License as required by State of Michigan (as outlined in Offer of Employment)Knowledge of all lines of commercial insurance, including sophisticated and less common coverages, especially those products represented through the agencyThorough knowledge of brokerage operations including claims handling, procedures, commercial lines rating, agency management system and applicable insurance laws/codesKnowledge of AMS360 to include ImageRightProficiency with MS Office SuiteExperience and expertise in operating in electronic environment, Word, Excel, document management software, carrier proprietary systems and phone systemsProblem solving and analysis skills; results-drivenExcellent time management and organizational skills; self-motivatedStrong verbal and written communication skills; customer/client focusedComfortable working in a team environmentAttention to detailClear criminal background historyWork Environment:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, use hands to finger, handle or feel; and reach with hands and arms while seated at workstation. Lifting, standing and walking are negligible. Optional standing workstations are available.Hours: Monday-Friday, 8:30am-5:00pm and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.Location: 2929 Spring Arbor Road, Jackson, MI 49203 (Hybrid work options available)Compensation and Benefits:Competitive hourly rate plus monthly commissions and annual bonus potentialHealth insuranceDental insuranceVision insuranceDisability insuranceLife Insurance401(k)Paid time offNo solicitation statement Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third-parties for hires made.
Recruiter
MV Transportation, Baltimore
Job Description OverviewIf you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights:Notice at Collection and Privacy Policy for California Job ApplicantsCalifornia Privacy Rights Act Request FormCalifornia CPRA Authorized Agent Designation FormResponsibilitiesMV Transportation is seeking a 100% On-SiteRecruiterwho works to recruit candidates for the day-to-day operations of a paratransit facility. This position is responsible for ongoing operator recruiting, including activities in job postings, resumes review, qualifications management and employee onboarding.The successful candidate is highly organized and motivated; they are technologically adept and must possess proficiency in following and refining processes and procedures to yield efficiency in the recruiting process.Customer service skills are critical; the Recruiter serves as the first line of communication with employee candidates and must represent the company in delivering a welcoming, people-first approach.Job Responsibilities:Manage the end-to-end recruitment process for high volume driver positions, including sourcing, screening, interviewing, and onboarding.Develop and implement effective recruitment strategies to attract qualified candidates, with a focus on diversity and inclusion.Conduct behavioral interviews to assess candidates' skills, qualifications, and fit for the role and company culture.Collaborate with hiring managers and other stakeholders to understand staffing needs and develop job descriptions and requirements.Build and maintain relationships with external partners, such as driving schools, job fairs, and community organizations, to increase candidate pipeline.Coordinate and participate in recruitment events, such as career fairs, networking events, and informational sessions.Provide regular updates and reports on recruitment metrics, including time-to-fill, cost-per-hire, and candidate quality.Ensure compliance with all relevant employment laws and regulations throughout the recruitment process.Assist in developing and implementing engagement programs for new hires to ensure successful onboarding and retention.QualificationsTalent Requirements:Proven experience in high volume recruitment, preferably in the transportation or logistics industry.Strong knowledge of behavioral interviewing techniques and other best practices in recruitment and selection.Excellent communication and interpersonal skills, with the ability to build rapport with candidates, hiring managers, and external partners.Ability to work effectively in a fast-paced, deadline-driven environment with changing priorities.Demonstrated commitment to diversity, equity, and inclusion in recruitment and hiring practices.Proficiency in applicant tracking systems (ATS) and other HR software tools.Experience with community engagement and outreach initiatives preferred.SHRM or other HR certifications a plus.Experience with Indeed, LinkedIN, and other Job boards.Experience with Boolean, and Sourcing.Microsoft OfficeMV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Right-of-Way Agent
TranSystems Corporation, Long Beach
We are excited to share once again TranSystems has been recognized as a top 100 design firm by Engineering News-Record in 2023.   For more than 50 years, TranSystems has committed to a mission of performing engineering and architectural planning, design, and construction solution services in a manner that is both safe and in compliance with all applicable regulatory and client requirements.  At TranSystems, we have established and continue to nurture a culture that is committed to providing quality services for our clients.  We’re looking for top talent to grow with our firm. Responsibilities What you'll be challenged to do: The Right of Way Agent role involves implementing advanced right of way (R/W) acquisition and/or relocation programs to assist individuals and businesses affected by public and private projects. Essential Functions Include but are Not Limited to: Negotiate the acquisition of rights of way for projects by fee purchases, dedication, or stipulation with property owners, mortgage holders, corporations, executors, lease-hold tenants, or their attorneys. Provide clear explanations regarding property needs and potential impacts as indicated in legal descriptions, mapping, and appraisals; report to project manager regarding status of offers, make recommendations, and seek further guidance. Obtain project manager and/or client approval on counteroffers, negotiations, and administrative settlements when necessary. Investigate and negotiate with property owners, utility clients, or their agents in matters relating to purchase, lease, or disposal of real property. Analyze and interpret detailed appraisals for use in negotiated acquisitions, sales, leases, or condemnation suits; prepare cost estimates based on completed market research. Review project plans or engineering drawings and coordinate with project manager to obtain or prepare land exhibits. Research, prepare, and coordinate the preparation of deeds, reconveyances, agreements, maps, and other documents involving property rights; maintain complete and accurate case file documentation and journal entries. Perform title research and curative work, investigating records, documents, and reports to ascertain history and status of title to property; undertake actions or activities necessary to cure defects in title discovered during investigations. Verify the accuracy of property legal descriptions and provide licensed professional consulting services required to perform land surveying for property rights acquisition, including preparing legal descriptions and exhibits and physically locating facilities and property lines. Prepare and organize forms and legal documents required to support a project in a database, with all drafts reviewed and approved by the company prior to use. Perform tasks as necessary and at the direction of the company to secure rights of way, such as due diligence, rights changes, voluntary transfer negotiations, permitting, condemnation support, and encroachment clearance/documentation. Provide professional appraisal services, including obtaining title reports, contacting property owners, inspecting properties, gathering and verifying valuation data, developing opinions of value, and providing expert testimony for litigation and/or eminent domain proceedings.   Qualifications What you bring to our firm:   Bachelor's degree in business or other relevant program, or equivalent experience. 1-3 years of experience with right-of-way acquisition, utilities, and/or relocation. Understanding of R/W engineering, USPAP, and familiarity with the Uniform Relocation Act and eminent domain proceedings. Current and valid Real Estate license. Valid Driver’s License and proof of auto insurance required. Advanced proficiency in MS Office (Word, Excel, Outlook). Highly organized with the ability to manage multiple project components simultaneously. Excellent communication and persuasive negotiation skills. Self-motivated and maintains a positive, teamwork-oriented attitude. Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk, use hand and fingers to operate a computer keyboard, mouse, and telephone keyboard, reach with hands and arms, and drive a car. The employee is required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 80-90 pounds. Specific vision abilities required by this job include ability to adjust focus. The employee must be able to work in a variety of climates (hot, cold) and inclement weather. For individuals assigned and/or hired to work in California, Colorado, or NY City, TranSystems is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; internal peer equity; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TranSystems, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $24-$36/hourly. TranSystems is proud to be an equal opportunity / affirmative action employer and ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with all applicable laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, age, national origin, pregnancy status, marital status, sexual orientation, genetic information, citizenship status, disability, protected Veteran status or any other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).   As the employer of choice, we are committed to action and strive for a company that reflects the vast diversity of our country and the communities we serve. TranSystems is committed to embracing diversity in all forms, including race, culture, age, sexual orientation, gender identity, disability, veteran status, thought and religious background. We acknowledge the impacts of prejudice and discrimination on historically underserved communities. We commit to establishing a more diverse, inclusive and positive work environment that drives innovation. Recruiters or staffing agencies: TranSystems is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a TranSystems employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position (as a search) via our applicant tracking solution.
Purchasing Agent
QuestSpecialty Corporation, Brenham
QuestSpecialty Corporation, a national specialty chemical manufacturer selling into multiple, vertical channels is seeking a Purchasing Agent in Brenham, Texas. The purchasing agent will purchase orders for raw material and finished goods inventory, expedite purchase orders as necessary to ensure timely delivery, have the ability to negotiate pricing and be responsible for inventory.Looking for local candidates only - within commuting distance to Brenham, Texas. This is a full-time, onsite job. Company not paying for relocation or VISA sponsorship. No outside agencies or recruiters please.Qualified candidates must have at least 2 years' experience as a purchasing agent for manufacturing or similar industry, negotiating pricing for raw materials and finished goods, using Microsoft Office and ERP & MRP software. Qualified candidates will also have strong negotiating skills, excellent communication skills both written and verbal, and experience with inventory tracking and scheduling buying of goods based on production scheduling timeline. Recent college graduates with Bachelors degree in Supply Chain Management, Logistics and/or Business are encouraged to apply.Additional job responsibilities include but are not limited to:Place purchase orders for raw materials assigned by supervisor with vendors.Expedite purchase orders with vendors as necessary for raw materials. Provide adequate delivery times so deliveries are made in time for production to proceed smoothly.If the delivery of a raw material is delayed, notify all necessary personnel of the delay so necessary scheduling changes can be made.Notify Purchasing Manager of costing changes so costing can be updated, and management can be alerted to change pricing, if necessary.Update raw material costs from vendors as new quote letters are received. Keep raw material always costs up to date.Responsible for annual inventory.Support Operations Manager.Maintain Cycle counter dates.Contact suppliers on all discrepancies of in-coming materials.Benefits include competitive salary, paid holidays and vacation, medical/dental/vision/life plan and a company supported 401(k) plan.No phone calls, recruiters or outside agencies please.
P&C Personal Lines Insurance Agent
The Yurconic Agency, Allentown
About UsSince 1969, The Yurconic Agency has been focused on protecting what matters most to their Greater Lehigh Valley community, with a wide array of personal, business, life & health, and specialty insurance, including vehicle registration and driver's license services. Headquartered in Allentown, PA, The Yurconic Agency has been one of the leading insurance providers for residents and businesses across Pennsylvania, New Jersey, New York, and Florida for over 50 years. The Yurconic Agency is first and foremost a family business. Our founders believed that they could improve the insurance industry and do better. Our employees continue this tradition by caring about the customer's needs and doing the right thing. The Yurconic Agency does our work the right way, always, to ensure a smooth experience for you.P&C Personal Lines Insurance AgentJob Description:Responsible for high volume personal lines insurance sales to new customersAnswer incoming sales calls and take walk-in business with or without scheduled appointmentsGather necessary information to generate quotations for customer application submissionsPresent and explain insurance coverages to customersAnalyze insureds' current policies and counsel coverages when neededInterface with carrier representatives and customers in order to ensure that all parties receive necessary information in a complete and timely manner to ensure successful sales performanceWill report to the Personal Lines Department ManagerOther duties as assignedQualifications:Pennsylvania P&C License required (Resident or Non-Resident)High School Diploma and a minimum of 5 years of personal lines insurance sales experienceThorough knowledge of brokerage operations procedures and applicable insurance laws/codes Proficiency with AMS360 and ImageRight highly desired; may consider experience with other agency management systemsExperience and expertise in operating in electronic environment; excellent automation skills, including Outlook, Word, Excel, document management software, carrier proprietary systems, and phone systems Must be sales-driven and have the ability to work independentlyOutgoing personality, with the desire to network and build professional relationshipsExcellent time management, organizational and verbal and written communication skillsHigh degree of self-motivation and self-directionKeen attention to detailHours: Monday-Friday, 9:00am-5:00pm EST (3 days), 9:00am-6:00pm EST (2 days), and one rotating Saturday per month, 9:00am-1:00pm ESTOffice: 101 N Cedar Crest Blvd., Allentown, PA 18104Compensation and Benefits:Competitive hourly rate plus quarterly commissionsHealth insuranceDental insuranceVision insuranceDisability insurance401(k)Paid time offNo solicitation statement Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third-parties for hires made.