Service Writer Salary in USA

Assist the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Job Duties: Fields internal and external customer inquiries to the Service DepartmentOpens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoicedMaintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service ManagerMaintains Service Department filing and recordsUpdates customer profiles using equipment, hours, or other information from the customer work ordersMaintains accessories and supplies and prepares replacement ordersMay prepare Service Technician efficiency reportsMay process warranty and/or product improvement claims including the computation of charges, submission and follow-upAnd other duties as assigned Job Requirements: Basic knowledge of accounting practicesAbility to use standard desktop load applications such as Microsoft Office and internet functionsKnowledge of office proceduresGeneral understanding of mechanical/technical terms is preferredHigh School Diploma or equivalent experience Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits. Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer All positions require pre-employment screening. Must be authorized to work in the United States.

Automotive Service Writer / Service Manager Needed for our Coraopolis Location:We offer excellent wages and a competitive benefit package including: medical, vision, employee assistance program, paid vacation and holidays, paid training and more! Pay up to $25/hr depending on experienceSUMMARYService Writer Assistant Store Manager is responsible for initial meeting with customers and writing up requested customer work.ESSENTIAL DUTIES include the following. Other duties may be assigned.Greet customers in person and on the phone in a professional and courteous manner.Answers the telephone for the Service Department for customer scheduling and inquiries.Listens to customer description of vehicle problems to determine possible solutions and work procedures.Advises the expected time the unit will be in the shop and immediately informs the customer of any delays incurred.Obtains authorization for any work above and beyond the original scope given to the customer, prior to beginning work on the vehicle.Works with shop and technicians to communicate the service order.Opens and closes repair orders as needed to communicate the customer's complaint to the technician.Maintains satisfactory customer relations through expeditious, courteous, and fair handling of all customer complaints.Works with the store manager to keep abreast of new products and services offered, their features and value, and any changes in price.Provide regular updates to the customers about the progress of the repairs and any obstacles that may be incurred that would delay the completion.Provide written estimates to the customers when requested.Build, maintain and strengthen customer base through excellent communication skills.EDUCATION and/or EXPERIENCEPrior related experience preferred. High School Diploma or GED required; secondary education preferred but not required. Must have strong customer service background, both in dealing with customers in person and via phone. Must be able to use a PC to include Office and Windows software. Typing ability required. Must be able to multi-task, work in a busy environment and be a team player.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee will occasionally lift and/or move up to 50 pounds.All positions subject to drug screen and background screen.Protech Auto Group, Inc. is a family owned and operated network of repair facilities that has demonstrated consistent revenue growth for over 18 years. Protech is a tire, auto and light truck Repair facilities in the Pittsburgh and Surrounding area with a proven track record in Superior Customer Service. What makes Protech successful is our commitment to our customers and employees.If you are looking for a career with a growing company apply online or call or E-mail us today to schedule a confidential interviewScheduleDay shiftBenefitsMedical insurancePaid time offDental insurance401(k)Vision insuranceOn the job trainingBenefitsMedical insurancePaid time off401(k)

Assist the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Job Duties: Fields internal and external customer inquiries to the Service DepartmentOpens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoicedMaintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service ManagerMaintains Service Department filing and recordsUpdates customer profiles using equipment, hours, or other information from the customer work ordersMaintains accessories and supplies and prepares replacement ordersMay prepare Service Technician efficiency reportsMay process warranty and/or product improvement claims including the computation of charges, submission and follow-upAnd other duties as assigned Job Requirements: Basic knowledge of accounting practicesAbility to use standard desktop load applications such as Microsoft Office and internet functionsKnowledge of office proceduresGeneral understanding of mechanical/technical terms is preferredHigh School Diploma or equivalent experience Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits. Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer All positions require pre-employment screening. Must be authorized to work in the United States.

Assist the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Job Duties: Fields internal and external customer inquiries to the Service DepartmentOpens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoicedMaintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service ManagerMaintains Service Department filing and recordsUpdates customer profiles using equipment, hours, or other information from the customer work ordersMaintains accessories and supplies and prepares replacement ordersMay prepare Service Technician efficiency reportsMay process warranty and/or product improvement claims including the computation of charges, submission and follow-upAnd other duties as assigned Job Requirements: Basic knowledge of accounting practicesAbility to use standard desktop load applications such as Microsoft Office and internet functionsKnowledge of office proceduresGeneral understanding of mechanical/technical terms is preferredHigh School Diploma or equivalent experience Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits. Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer All positions require pre-employment screening. Must be authorized to work in the United States.

PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION – PONDERAY, IDSERVICE WRITER / ADVISOR:Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team.At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!WHAT YOU’LL DOAs our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and assist customers. To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.WHAT YOU NEED:Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.Excellent customer relations and communication skills.Ability to perform at a high level in a fast-paced and team-oriented environment.Mechanical aptitude is a plus.Compensation: $18-25/hr (Depending on Experience)Why work for Pape’:Competitive pay based on your skills, training, and experience level.Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.Equipment– We have the largest equipment inventory in the West and an unparalleled parts inventory!Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitieThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Title: Technical Writer Lv1Location: Milwaukee, WI 53225Duration: 6+ MonthsSchedule: Monday through Friday 8:00-5:00 PM; with some flexibilityDescriptionDevelop comprehensive documentation that meets organizational standards.Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.Targeting audience will be capital engineers, continuous improvement, process engineers.Must have experience in writing documents describing how to utilize and size equipment for quality and capacity purposes.Build documents for Engineers to follow installation purposes.Not SOP (Standard Operating Procedures) creation.

Assist the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Job Duties: Fields internal and external customer inquiries to the Service DepartmentOpens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoicedMaintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service ManagerMaintains Service Department filing and recordsUpdates customer profiles using equipment, hours, or other information from the customer work ordersMaintains accessories and supplies and prepares replacement ordersMay prepare Service Technician efficiency reportsMay process warranty and/or product improvement claims including the computation of charges, submission and follow-upAnd other duties as assigned Job Requirements: Basic knowledge of accounting practicesAbility to use standard desktop load applications such as Microsoft Office and internet functionsKnowledge of office proceduresGeneral understanding of mechanical/technical terms is preferredHigh School Diploma or equivalent experience Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits. Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer All positions require pre-employment screening. Must be authorized to work in the United States.

Martin Automotive Group is searching for a Service Advisor to join our team at our Nashville Subaru location! We believe our continued success and future growth is attributed to our employees.Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend needed maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirementsMust have high school diploma or GEDProven record of achieving exceptional Customer SatisfactionAt least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experienceAbove average energy levelA desire for a long term career with a growing organizationPersonal and professional integrityBenefitsMedical, Dental, Vision, Life Insurance401kPaid HolidaysWeekly PaychecksHourly plus commissions and bonusesService Advisor, Advisor, Service Writer, Customer Service, Automotive#lpmag

Overview Temp - Responsible for performing a wide range of administrative and office support activities for the Service Department of Thermo King that are critical to the efficient operation of the organization.Responsibilities Assist with answering telephone and monitor lines on hold for prompt response time. Greet service customer with a positive attitude. Inspect new trucks and trailers when brought in for any damage before we log equipment in fill out check in form. If new equipment is coming in for install alert sales staff by e-mail with VIN# and scan check in form Document customer complaints Open work order Maintain communication with service management on progress. Keep customers informed on progress of service jobs. Write up and prepare work orders for final review and invoicing get purchase orders for open accounts. Maintain a strong, personal commitment to the safety culture. All other duties as assigned. Qualifications Competencies Demonstrates quality work through accuracy, thoroughness, and attention to detail. Exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to meet established customer deadlines. Strives to continuously build knowledge and skills and share expertise with others. Commitment to a standard of excellence in customer service. Shows adaptability by effectively responding to frequent change, delays, or unexpected events. Exhibits superior dependability by consistently arriving to work on time and as scheduled. Contributes to building a positive team environment through commitment, respect, and communication. Demonstrates professionalism by acting with integrity, high moral standards, and personal accountability. Shows organizational support by consistently following policy and procedures. Ability to utilize desktop computer systems, hardware and operating systems (i.e. MS Word, MS Excel, MS Access, MS Outlook, Internet Navigation, 10-key touch, Minimum 40 WPM). Education/Experience: High school diploma or general education degree (GED) or equivalent combination of education and experience. Experience working with customers, vendors and all levels of an organization is preferred. Physical Activities & Requirements: Standard Office Criteria Working Conditions: Standard Office Criteria

PAPE’ KENWORTH – MORGAN HILL, CASERVICE WRITER / ADVISOR:Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Pape’ Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is looking for a Service Writer to join their team in Morgan Hill, CA.At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!WHAT YOU’LL DOAs our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will oversee service and warranty work orders, assist in shop workflow, check-in equipment for repair, and assist customers. To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.WHAT YOU NEED:Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.Excellent customer relations and communication skills.Ability to perform at a high level in a fast-paced and team-oriented environment.Mechanical aptitude is a plus.Compensation: $28-35/hr (Depending on Experience)Why work for Pape’:Competitive pay based on your skills, training, and experience level.Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.Equipment– We have the largest equipment inventory in the West and an unparalleled parts inventory!Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitieThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)