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Dean, School of Nursing at MGH Institute of Health Professions
MGH Institute of Health Professions, Boston
DescriptionLeadership ProfileDean, School of Nursing The MGH Institute of Health Professions (IHP), an independent, interprofessional graduate school founded by Massachusetts General Hospital and the only degree-granting member of the Mass General Brigham health system, invites applications for the position of Dean of its School of Nursing (SON). The faculty and staff of the SON are a strong and dynamic community of educators, scholars, clinicians, and administrators dedicated to excellence in research, clinical care, and nursing education. The school community also embraces principles and practices of justice, equity, diversity, and inclusion. Nursing students learn to provide holistic person-centered care, delivered in team-based environments and in a diverse and rapidly changing society.This role presents a unique leadership opportunity, as the successful candidate will lead a school nestled within a world-class integrated health system that is renowned for delivering exceptional patient care, leading innovative research, and serving as the teaching hospitals for Harvard Medical School. The IHP School of Nursing is defined by its close connection with Mass General Hospital and other members and affiliate organizations within the health system. This unique positioning paves the way for the successful candidate to design and implement program and initiatives that lead to transformative advancements in education, research, and service. OpportunitiesAfter over fifty years as a clinician, health care administrator, policy advocate, and educational leader, Professor Ken White is retiring as Dean of the SON. Dean White further strengthened the school’s relationship with Mass General Hospital to enhance clinical placements, provide scholarships, and expand the number of SON graduates joining the Mass General clinical family across the hospital’s many care units. Under his leadership, the school also designed an innovative pilot program to prepare nurses for the Martha’s Vineyard Hospital, a rurally located member of the Mass General Brigham health system. He also advanced a healthy community initiative committed to justice, equity, diversity, and inclusion. In 2023, the National League for Nursing named the IHP School of Nursing a Center of Excellence in Nursing Education.The next Dean of Nursing is positioned to build on prior successes and develop an aspirational vision for the school and support the IHP’s latest strategic plan https://www.mghihp.edu/about/mission-vision/strategic-plan-priorities. In particular, a new leader would have the opportunity to:        Develop a vision for the future of nursing education and research and implement a plan for achieving it.        Demonstrate commitment to advancing justice, equity, diversity, and inclusion (JEDI) initiatives including the recruitment of faculty and staff members from minoritized groups and mutually beneficial relationships with community organizations.        Strengthen academic-clinical partnerships to expand the quality and quantity of experiential placements for learners.        Promote community and wellbeing among faculty and staff and advocate for sufficient resources for them to fulfill their responsibilities.        Leverage interprofessional collaboration to reduce silos and increase efficiency.        Nurture nursing research, catalyze research teams, and provide professional development for all faculty members.        Diversify revenue sources through enrollment management, philanthropic giving, and/or external grants. BostonThe IHP campus occupies 180,000 square feet across seven buildings in the historic Charlestown Navy Yard, set along the beautiful Charlestown waterfront and overlooking downtown Boston, Massachusetts. Boston is a nexus for higher education, healthcare, and technology industries, boasting three dozen colleges and universities and twelve teaching hospitals within its metropolitan area. For the last two years, WalletHub, a personal finance publication, has ranked Massachusetts first among all 50 states in key indicators of livability. Conde Nast Traveler recently ranked Boston as one of the world’s top 30 greatest cities and the 6th best big city to live in the United States.   Mass General BrighamThe IHP proudly continues the legacy of the Boston Training School for Nurses, founded in 1873 at Mass General Hospital. By the time of the IHP’s founding in 1977, the training school was the oldest continuously operating diploma nursing school in the United States. When Mass General Hospital formed a partnership with a cross-town academic health center, Brigham and Women’s Hospital, the IHP became the sole degree-granting entity in an integrated healthcare system. The system has since expanded to include Spaulding Rehabilitation Network, numerous community hospitals, a health insurance plan, home healthcare services, diagnostic centers, community practices, and more. Now named after its founding institutions and home to 80,000 employees, the Mass General Brigham system is the largest private employer in Massachusetts. Mass General Brigham is also the largest hospital system-based research enterprise in America with an annual research budget of $2.5 billion. The School of Nursing’s position within this leading health system affords unparalleled opportunities for academic-practice partnerships, research collaborations, and workforce development initiatives. Massachusetts General Hospital As the IHP’s founder, Mass General Hospital (MGH) provides an exemplary environment for cutting-edge teaching and research along with numerous opportunities to serve and create value for the local and regional communities that our institution serves. The Dean of Nursing has pivotal roles not only in the Institute’s School of Nursing but the broader MGH community. The Dean holds important roles within the hospital’s nursing leadership as a member of the MGH Chief Nursing Officer Council and serves as the MGH Associate Chief Nurse for Academic Affairs.    MGH Institute of Health ProfessionsThe IHP is a not-for-profit health professions school accredited by the New England Commission of Higher Education. Approximately 1500 students are enrolled across three schools in post-baccalaureate, master’s, and doctoral programs in audiology, genetic counseling, health administration, healthcare data analytics, health professions education, leadership in nursing education, nursing, occupational therapy, physical therapy, physician assistant studies, rehabilitation sciences, and speech-language pathology. The overall graduation rate for matriculated students in 97%. In addition, nondegree students pursue online science prerequisites and continuing education and professional development. Students are supported by 260 FTE faculty, staff, and administrators. The operating budget of the IHP is $76.5 million in FY23 with an endowment of $50 million. The research enterprise includes 71 active grants with a total value of $44.6 million. For seven consecutive years, Insight Into Diversity has recognized the IHP with the Health Professions Higher Education Excellence in Diversity award. The Chronicle of Higher Education honored the IHP as a “Great College to Work for” for over a decade.  The IHP has announced an organization-wide anti-racism initiative to think boldly about race and bring together all members of the IHP community to address systemic racial injustice as well as oppression more broadly. The plan seeks to create a supportive and inclusive campus environment and better support the diverse communities the school serves. This initiative complements a commitment from MGB to stand “United Against Racism,” which holds leadership accountable for mitigating the harms of racism in patient care, workplace culture, and community health.  School of NursingThe Dean of Nursing provides strategic, academic, and administrative leadership for the faculty, staff, and students within the School of Nursing. The Dean reports to the Institute’s Provost, Vice President of Academic Affairs, and Chief Academic Officer. The Dean also serves on senior councils for the IHP, including its Academic Leadership Council, Executive Council, and the Academic and Student Affairs Committee of the IHP’s Board of Trustees. The Dean will be guided by the school’s mission: “Through excellence in education, research, scholarship, clinical practice, and service, the School of Nursing cultivates a community grounded in social justice, equity, and inclusion to prepare graduates to lead interprofessional, holistic healthcare in a rapidly changing world.”  Academic programsSON offers degrees at the bachelors, masters, and doctoral levels as well as certificates and non-degree offerings. In FY23, more than 600 students were enrolled across three degree programs, including the accelerated bachelor of science in nursing (the largest program), the direct-entry master of science in nursing (the second largest), and the doctor of nursing practice. US News & World Report ranks the master’s program third in Boston and #61 in the country. The direct-entry master’s class of 2025 achieved a 100% first-time pass rate on the National Council Licensure Examination. The DNP program is the top-ranked in Boston and #67 in the country. In 2024, SON launched an online master’s of science in nursing education for bachelor-prepared nurses. The incoming Dean will have the opportunity to assess all degree and continuing education offerings and determine how best to position the SON for future academic success and strong enrollment.Faculty and staffThe Dean will be able to rely on the talents of 54 faculty members and 11 staff members. Fifteen current and former faculty have been recognized as Fellows of the American Academy of Nursing. Four are distinguished practitioner fellows of the National Academies of Practice. Reporting directly to the Dean include the following:        Associate Dean for Academic Affairs        Assistant Dean for Administration        Assistant Dean for Student Success        Director of Community Engagement         Director of the Center for Climate Change, Climate Justice, and Health        Director of Faculty Development        Senior Executive AssistantThe school community and Dean are further supported by the Institute’s centralized support teams and offices, which includes Development and Alumni Affairs; Enrollment Services; Faculty Affairs; Human Resources; Office of Justice, Equity, Diversity, and Inclusion; Library; Operations and Information Technologies; Research Administration; Strategic Communications; and Student Affairs and Services.Research and funded projectsThe SON has established a reputation for healthcare workforce development and educational research. Faculty within the school currently hold over $10 million in federal training grants. These projects are advancing critical shortages and skills gaps within the healthcare workforce while expanding care for vulnerable populations. In the HRSA-funded Integrated Healthcare Partnership: Bridging the Behavioral Health Gap grant project, the team has developed longitudinal immersive, team-based clinical experiences for graduate psychiatric nurse practitioner students, who provide care for vulnerable, high need populations in underserved communities in the greater Boston area. In the HRSA-funded Impacting Health in Partnership: Nurses on the Move Towards Health Equity and Climate Justice project, nursing faculty lead interprofessional mobile health services to mitigate health-related consequences of COVID-19, climate change, and environmental health inequities within marginalized populations. In 2023, SON received nearly $6 million from the U.S. Department of Labor to train nurse educators and help address national nursing shortages, making it the only educational institution in New England funded to build up and diversify the nation’s nursing pipeline. In this project, more than 220 nurse educators will be trained within the MGB healthcare system and across other academic and healthcare partner institutions within the region. Nursing faculty members also received over $1 million from the Commonwealth of Massachusetts to train 140 nurses over two years to provide in-home care for children and adults who require intensive, continuous skilled nursing support in order to remain at home. Community engagementThe IHP’s IMPACT Practice Center, clinical education and pro bono center on campus, houses the Ruth Sleeper Nursing Center for Clinical Education and Wellness. The Nursing Center is a nurse-led screening, referral, education, and support resource for Charlestown and Greater Boston-area residents. Free support services are provided by MGH Institute nurse practitioner students under the supervision of licensed nursing faculty. A mobile van, designed to eliminate transportation-related access to care barriers, enhances the adult primary care services offered through the Sleeper Center by allowing prelicensure and advanced practice nursing students to engage directly with communities at client residences and various community-based sites. The Center for Climate Change, Climate Justice, and Health engages in education, scholarship, and advocacy to lead nurses and other health professionals to address the health effects of climate change.  FinancesThe SON’s annual operating budget is developed by the SON Dean in consultation with the IHP’s administrative leadership. The annual budget and long-range financial planning are aligned with the IHP’s strategic goals and are based on enrollment projections, faculty and staff requirements, and strategic initiatives. The Dean also collaborates with the other academic deans and administrative leaders to help establish tuition and fee rates. Tuition and fees are the largest revenue source for the SON, which totaled $26 million in FY23 and was accompanied by over $4.4 million in financial aid, tuition awards, and preceptor educational vouchers. The largest expenses for the school are salary and fringe benefits. The SON is also supported by several endowed funds and other gifts.  QualificationsQualifications and personal characteristics The ideal candidate will demonstrate the following competencies, knowledge, skills, and abilities.Education and licensure         An earned doctorate from an accredited institution with at least one graduate degree in nursing (Ph.D. is highly desirable).         Currently licensed or eligible for licensure as a registered nurse in Massachusetts         Track record of achievement in education, scholarship, and service, which supports appointment as Professor within the SON. Professional experience         At least five years of experience as a senior administrative leader in higher education (e.g., dean, associate dean, department chair; leadership role in academic nursing or higher education administration).         Successful leadership with a record of consistent performance and skilled administration with the ability to steward financial resources, fundraise, lead growth and entrepreneurial pursuits.          Commitment to a culture of trust, transparency, accountability, and fairness in administration and school governance.         Effective recruitment, retention, and development of faculty, staff, and students.         Knowledge of the administrative operations of academic nursing programs.         Experience in the development and successful implementation of academic programs in nursing and/or other health professions.         Knowledge of accreditation standards and a track record of successful outcomes with quality assurance for academic nursing programs.        Familiarity with the U.S. healthcare system and emerging trends, operations, and current issues.  Personal characteristics         Strategic thinker         Transparent and persuasive communicator        Effective collaborator and consensus builder         Passionate teacher, mentor, and coach        Skilled organizer who can navigate complex, dynamic environments        Reflective recipient of critical feedback in the service of continuous quality improvementElaine Tagliareni, EdD, RN, CNE, FAAN, Professor and Director of Faculty Development in the School of Nursing ([email protected]), and Peter Cahn, PhD, Associate Provost for Academic Affairs ([email protected]), are chairing the search and are available to answer questions from potential applicants. For consideration, please submit a CV and cover letter describing your relevant experience and qualifications and how they would support your success in the Dean role through the MGB careers portal or directly to Jihan Scimemi, executive talent acquisitions partner for Mass General Brigham, at [email protected]. The search committee will prioritize candidates whose credentials are received by April 15 with an anticipated start date after July 1, 2024. Primary Location: MA-Charlestown-MGH IHPWork Locations: MGH IHP (MGHCharlestownIHP)36 First AvenueCharlestown, 02129Job: Education - OtherOrganization: Massachusetts General Hospital(MGH)Schedule: Full-timeShift: Day JobEmployee Status: RegularJob Posting: Mar 4, 2024
Registered Nurse (RN), Nurse Clinician
UC HEALTH LLC, Cincinnati
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Nurse Clinician is a professional registered nurse who is responsible for the coordination of patient care in a specific area. Utilization of the nursing process helps in identification of patient needs, evaluation of patient outcomes, as well as prevention and early recognition of potential problems. This individual functions as an expert practitioner, educator, and nurse consultant to both patient and physician support staff.Minimum Required: Bachelor's Degree - Nursing. Preferred: Master's Degree - Nursing. Licensed to practice as a Registered Nurse in the State of Ohio. Current BLS required. ACLS certification Preferred. Certification in specialty area strongly preferred. Minimum Required: 1 - 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience.PATIENT POPULATION - (CLINICAL ONLY) Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Practice and Continuum of Care: Acts as an expert clinician and role model in providing quality patient care to patients and their families within his/her specialty area Utilizes the nursing process for direct patient care and assists the staff with assessment, planning, implementation, and evaluation of patient care needs Serves on nursing and hospital-wide and unit-based committees that influence the delivery of patient care (example: PPO, Documentation) Assists with developing and revising policies and procedures for nursing practice Promotes goals and objectives of Impact behaviors Maintains confidentiality of information Promotes mission, vision, and goals of UC Health and the unit Assist with implementing evidence based practice in the unit Works collaboratively on performance improvement systems hospital-wide Liaison to other departments and organizer for interdepartmental projects Demonstrates the nurse's role as a member of the healthcare team and promotes accountability, responsibility, and commitment regarding patient care standards Education: Identifies educational needs of patients/families concerning health promotion and/or maintenance, alterations in health status, disease processes, and interdisciplinary plan of care during and post-hospitalization within specialty area Collaborates with unit Managers and department nurse educators to identify the educational needs of all levels of nursing staff, and to plan and provide appropriate learning opportunities to meet those needs Identifies observational /clinical experiences for nursing students, clinical interns, and other healthcare professionals as needed Develops and delivers educational programs to medical staff as appropriate Apply current nursing literature in teaching techniques and guiding standards of care May serve as a preceptor Orientation and other education as assigned Consultation: Participates in patient rounds Promotes continuity of care between inpatient and outpatient setting through consultations with patients, families, and healthcare providers Participates in Patient Relation activities Works closely with medical Directors and Nurse Manager to coordinate and enhance the care of a specific patient population Serves as a resource within his/her own specialty for all members of the healthcare team Participates in the development and evaluation of standards of patient care Serves as a committee member in community health-related activities Research: Recruit patients for studies Assists staff nurses in identifying quality assurance and other research questions Interprets and applies current research to area of specialty Disseminates research findings to colleagues through formal and informal channels Monitors literature for research pertaining to clinical and system changes and develops and implements changes in response to these findings Remains current in research to area of clinical nursing practices Collaborates in research endeavors with other healthcare professionals Financial: Assist the business Manager in ensuring appropriate charge capture compliance Collaborate with Manager to develop operational and capital budget items Uses supplies and equipment in a responsible, cost effective manner, reducing expenses where and when possible Promotes cost effective use of human and material resources including secondary appropriate equipment and supplies PATIENT POPULATION - (CLINICAL ONLY) Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Practice and Continuum of Care: Acts as an expert clinician and role model in providing quality patient care to patients and their families within his/her specialty area Utilizes the nursing process for direct patient care and assists the staff with assessment, planning, implementation, and evaluation of patient care needs Serves on nursing and hospital-wide and unit-based committees that influence the delivery of patient care (example: PPO, Documentation) Assists with developing and revising policies and procedures for nursing practice Promotes goals and objectives of Impact behaviors Maintains confidentiality of information Promotes mission, vision, and goals of UC Health and the unit Assist with implementing evidence based practice in the unit Works collaboratively on performance improvement systems hospital-wide Liaison to other departments and organizer for interdepartmental projects Demonstrates the nurse's role as a member of the healthcare team and promotes accountability, responsibility, and commitment regarding patient care standards Education: Identifies educational needs of patients/families concerning health promotion and/or maintenance, alterations in health status, disease processes, and interdisciplinary plan of care during and post-hospitalization within specialty area Collaborates with unit Managers and department nurse educators to identify the educational needs of all levels of nursing staff, and to plan and provide appropriate learning opportunities to meet those needs Identifies observational /clinical experiences for nursing students, clinical interns, and other healthcare professionals as needed Develops and delivers educational programs to medical staff as appropriate Apply current nursing literature in teaching techniques and guiding standards of care May serve as a preceptor Orientation and other education as assigned Consultation: Participates in patient rounds Promotes continuity of care between inpatient and outpatient setting through consultations with patients, families, and healthcare providers Participates in Patient Relation activities Works closely with medical Directors and Nurse Manager to coordinate and enhance the care of a specific patient population Serves as a resource within his/her own specialty for all members of the healthcare team Participates in the development and evaluation of standards of patient care Serves as a committee member in community health-related activities Research: Recruit patients for studies Assists staff nurses in identifying quality assurance and other research questions Interprets and applies current research to area of specialty Disseminates research findings to colleagues through formal and informal channels Monitors literature for research pertaining to clinical and system changes and develops and implements changes in response to these findings Remains current in research to area of clinical nursing practices Collaborates in research endeavors with other healthcare professionals Financial: Assist the business Manager in ensuring appropriate charge capture compliance Collaborate with Manager to develop operational and capital budget items Uses supplies and equipment in a responsible, cost effective manner, reducing expenses where and when possible Promotes cost effective use of human and material resources including secondary appropriate equipment and supplies
Risk Manager, Social Responsibility
Amazon, Seattle, WA, US
DESCRIPTIONJoin us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale, speed, and ability to build, invent and simplify, a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.We are looking for a Risk Manager in the United States to develop and uphold Amazon's Supply Chain Standards. You will drive and integrate effective solutions with an eye towards automation, scalability, and efficiency.This role will work with global stakeholders on processes, mechanisms, and track key metrics to ensure long-term efficacy of interventions that enable the organization to scale. The ideal person is a strong organizer, biased for action, sees around corners can drive process efficiencies effectively across many teams. Key job responsibilities• Determine appropriate remediation approaches to uphold Amazon’s Supply Chain Standards.• Conduct deep dive analysis to identify root causes of issues, brainstorm short and long-term solutions, lead stakeholder meetings to prioritize and align on implementation timelines • Ensure implementation and execution of auditing and operating mechanisms, including tracking goals, escalations, key program metrics, and forward-looking program needs • Travel (30-50%) to logistics and operations sites to provide coaching and guidanceAbout the teamInclusive Team Culture: Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Mentorship and Career Growth: We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA | Washington, DC, USABASIC QUALIFICATIONS• Bachelor degree or equivalent in Project Management, Sustainability, Logistics • Experience defining program requirements and using data and metrics to determine improvements• 5+ years of experience in program or project management• 3+ years of experience managing social impact initiatives• 3+ years of experience working in operations, escalationsPREFERRED QUALIFICATIONS• Ability to speak Spanish• Experience working with global teams• Experience working on (or demonstrated passion for) human rights or social responsibility• Relentlessly high standards combined with strong bias for actionAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Project Coordinator II
BC Forward, Houston
Project Coordinator IIBCforward is currently seeking a highly motivated Project Coordinator II for a Remote Role.Position Title: Project Coordinator IILocation: RemoteAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 12 Months.Job Type: ContractPay Range: TBDPlease note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Summary:Exceptional communication skills in all forms to facilitate effective collaboration within the team and with external partners. Proven ability to prepare reports and communicate insights effectively. Diligent in keeping project assets up to date for accessibility and accuracy. Familiarity with JIRA is a plus, showcasing a strong understanding of project management toolsJob Responsibilities:Oversee the entire lifecycle of project ideas, from submission to operationalization, ensuring seamless execution and alignment with project goals.Oversee projects focused on enhancing the experience of contact center agents, ensuring alignment with the brand's standards and objectives.Coordinate and communicate all aspects of experimentation internally and externally, keeping partners informed on overall experiment performance.Organize and create communication and project assets, ensuring easy access for the organization.Conduct regular meetings to share updates with internal and external stakeholders, fostering transparent communication.Skills:Excellent written/verbal communication and refined listening skillsStrong team player with a focus on teamworkProficient in developing and delivering presentations to any audienceDemonstrates incredible judgment and effective problem-solving skillsProactive in taking initiative and ensuring follow-up and follow-throughAppreciation for data alongside an understanding of the human element in Customer ServiceEnjoys experimenting, taking calculated risks, and learning fastPossesses creativity and curiosity as part of the toolkitCollaborates effortlessly with cross-functional teams, fostering a positive and productive environmentAdaptable to changing project requirements and prioritiesEffective time management skills for optimizing project timelines and meeting deadlinesMeticulous attention to detail for maintaining accuracy in reports, documentation, and project assetsStrong project management skillsEducation/Experience:* Bachelor's degree in Business Administration, communication or equivalent experience in customer service.Must-Have Skills: A self-starter /self-driven who is great at engaging and building relationships - they need to have their running shoes on so to speak. Someone who wants to be in the chaos with us, ask questions, etc - not someone who comfortable sitting in the shadows is waiting for things to occur.Organizational and Project Management Skills - Great organizer of information, assets, etc. within our program and can manage their projects independently. Ability to work in ambiguity.Nice-to-have Skills:XFN experience - someone who had to work with multiple groups for projects or initiatives and are comfortable working that way.Previous contact center experienceAbility to analyze data, review insights as well as make recommendations on important data points that need to be captured.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 220994 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationHouston, TX (Onsite)Job TypeCustomer ServiceExperienceNot SpecifiedDate Posted04/05/2024
Front of Office Administrative Assistant
Informa Markets, Irving
Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Our portfolio is comprised of more than 550 international B2B events and brands in markets including Healthcare & Pharmaceuticals, Infrastructure, Construction & Real Estate, Fashion & Apparel, Hospitality, Food & Beverage, and Health & Nutrition, among others. We provide customers and partners around the globe with opportunities to engage, experience and do business through face-to-face exhibitions, specialist digital content and actionable data solutions. As the world's leading exhibitions organizer, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year.Job DescriptionResponsible for providing superior customer service to visitors and employees of Informa Markets. The Front Office Administrative Assistant will be the first point of contact for all visitors providing top notch service to our callers and visitors by greeting and assisting them in a positive, helpful, professional manner and will route customer calls and requests to the appropriate department or person in a timely manner.Candidate must have a "can-do" attitude, be willing to learn and bring an open-minded approach to a variety of projects and ideas. The Administrative Assistant supports the Irving location which consists of I&C and Central Operations Employees.Manage incoming phone calls and redirect efficiently and effectively.Greet visitors in a professional manner and notify the appropriate person or department upon arrival.Issue and maintain logs of visitor badges used.Provide administrative support to Executive including, but not limited to, travel, expense reports, transportation.Receive, sort and distribute incoming mail and packages.Prepare outgoing mail and packages for pickup for various show teamsAssist in coordinating catering activities for various department heads, update monthly employee birthday and anniversary list and post various internal communication as needed.Provide administrative support to various teams as needed. Including data entry, printing, and other clerical tasksAssist in coordinating employee engagement activities such as First Quarter Celebration, Fall Festival, Summer Fun Day, Monthly Birthday Celebrations etc.Provide access through office doors during business hours and secure front doors when front desk is not attended.Train temporary staff and backup internal staff for front desk relief or fill-in.Primary back-up for facilitiesMonitor inventory of mailroom/breakroom office supplies and refill supplies as needed.Process incoming checks for accounts receivableAdditional Responsibilities:Provide support for special projects and initiatives as assigned.Participate in applicable meetings. If not in attendance, accountable for understanding meeting discussions.Encourage a positive attitude at work and a "can-do" attitude.Operate in a proactive & professional manner.Team player with strong Customer Service oriented attitude.QualificationsEducation and Experience3-5 years experience in an administrative, front desk or customer service role.Proficiency in Microsoft Word, Excel & PowerPoint.Discretion and confidentiality when handling sensitive informationCustomer service orientation and professional demeanor.Position Qualifications:A self-starter with a high degree of entrepreneurial spirit, initiative, and drive.High attention to detail and the ability to multi-task.Organized communicator with excellent interpersonal skills and attention to detail.Proficiency in MS Office required.Additional InformationThe pay range for this position is $21-26 / hour depending on experience.About Informa:Informa is a leading business intelligence, academic publishing, knowledge and events group.We help customers in hundreds of professional, commercial and academic communities connect and learn, and create and provide access to content and intelligence so they can work smarter and make better decisions faster.Why work at Informa:Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomesall types of candidates.We are alsoflexiblewithdifferent working patternsandprioritises promotions internally. Our benefits include:Learning and development plan to assist with your career development15 days PTO plus 10national holidays, 4 days for volunteering and a day off for your birthday!Competitive Benefits with 401k matchPaid parental leaveCommuters benefitWork with a high quality of specialist products and serviceBright and friendly staff who are all "expert's experts" and additional training and development for helping you achieve your career aspirationEmployee Stock Purchase Program- become a shareholderRegular social events and networking opportunitiesWe know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.All your information will be kept confidential according to EEO guidelines.This post will expire on 05/13/2024
Real Estate Transaction Coordinator
American Community Investment, Murfreesboro
We have an exciting career opportunity for a Transaction Coordinator to join our growing team! We are a rapidly growing Real Estate Investment Company needing someone detail-oriented to coordinate an increasing number of transactions.What exactly does a transaction coordinator do? In true Type-A personality fashion, let's make a checklist.This Job Is Ideal for Someone Who Is:Dependable -- more reliable than spontaneousPeople-oriented -- enjoys interacting with people and working on group projectsAdaptable/flexible -- enjoys doing work that requires frequent shifts in directionDetail-oriented -- would rather focus on the details of work than the bigger pictureAutonomous- works well without much oversightResponsibilities:Process detailed contracts then prioritize next step decisions based on content and current workflowMaintain accurate records and conduct file auditsDevelop and track a large volume of real estate transactions to include critical dates and deadlines.Maintain checklists and all documents associated with each file.Prepare data and present in staff meetingsPerform administrative assistance and backup to other staff positionsUpdate client databaseTrack and set personal goals that contribute toward company achievementDay to DayProcess settlement statementsProcess new contracts, update tracking spreadsheetsComplete task list associated with each active contractTrack personal accuracy and errorsSend and answer emailsMake and receive phone callsRequest information and answer questions related to each active contractThere are many names for a transaction coordinator: professional organizer, facilitator, fairy godmother. Your career as a transaction coordinator will be our team's right hand, from the time we go under contract, all the way to the closing. You will keep our team organized, and make sure we have your T's dotted and our I's crossed.Wait, I don't think that's right... let me ask my transaction coordinator.Skills and Qualifications:1+ years of real estate and or similar market analysis experienceAdept with technology and awareness of industry trendsAbility to perform tasks with minimal supervisionConsistent attention with detail and demonstrated advanced problem-solving skillsProven self starter and success working within a teamExcellent verbal communication and rapport building skillsHistory of exceptional internal and external customer serviceImpeccably manage time and maintain focus on unique client detailsReport to staff and agents cumulative monthly closed dataCollaborate with staffJob Type: Part-time / Full TimeBenefits: Flexible schedule, bonuses based on team performanceSchedule: Monday to Friday - business hours.Work Location:On location/In personWork Remotely:NoSalary: $18.00 - $30.00 per hourBenefits:Health insurancePaid time offProfessional development assistanceExperience:real estate transaction coordinator: 1 year (Preferred)License/Certification:Real Estate License (Preferred)
Administrative Assistant - Sponsoring Congregations
CHRISTUS Health, San Antonio, TX, US
DescriptionSummary:This position provides assistance to the Director of the Heritage Center/Administrator of the Chapel of the Incarnate Word and works to fulfill the mission of the Sisters of Charity of the Incarnate Word (CCVI). This position also supports the CCVI Communications and Development departments. The responsibilities for this position include coordinating and organizing projects for the two areas identified, arranging equal time for each department.Provides administrative assistance to the Director of the Heritage Center and Administrator of the Chapel of the Incarnate Word. Provides assistance for the Second Sundays, other liturgies and funerals; for these responsibilities evening and weekend work is required. Works in organizing concerts and other events held in the Chapel of the Incarnate Word with possible evening/weekend work required. Provides tours through the Heritage Center and Chapel. Oversees the Madeleine Room, coordinating with meeting organizer. Coordinates with Wedding Coordinator on weddings held in the Chapel of the Incarnate Word. Provides administrative assistance to the Director of Communications/Major Gifts Officer, who oversees the Communications and Development departments. Coordinates content for communication outlets to include social media and daily internal and external correspondence to include writing daily donor acknowledgement letters. Closely works with the external public relations and marketing agency for development of marketing materials to include presentations, social media posting and creation of videos. Provides assistance in taking photos at events and other occasions to include packaging the photos into short videos for use in communications. Provides support in organizing spreadsheets for various operational projects as assigned Provides assistance in other duties as assigned. Requirements:High School Diploma preferredCertificate Program preferredCertified Administrative Professional (CAP) certification, i.e. an NCCA-accredited credential designed specifically for admin professionals, is preferred. The International Association of Administrative Professionals (IAAP) offers the CAP certification.PACE, the Professional Administrative Certification of Excellence that is offered by the American Society of Administrative Professionals, is preferred.At least 3 years of administrative assistant duties to include correspondence, public relation interaction, video production, computer literacy, excellent organizational skills and clerical skills. Must work well with Staff members, Sisters, CCCVI ministries, and the public.Work Type: Full TimeEEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
Executive Administrative Assistant - Top Global Professional Services Firm
Confidential, Beverly Hills
A leading global finance firm with beautiful offices in Century City, Los Angeles is looking for a dedicated Administrative Assistant / Client Coordinator to support their collaborative wealth advisory team. This is the ideal role for a candidate who is a natural organizer and who is highly skilled in providing a very high level of client services with a people focused approach and an eye for detail. Your drive to play an integral role in the administration and operations of our firm will make a direct impact on our client service team.You will collaborate with a team of senior level financial executives, and their HNW and UHNW clients, where you will foster relationships, coordinate extensive calendaring and meeting management, provide resources through documentation and engage in a high level of transactional support work. Your positive attitude and can-do mentality will help you as you build rapport and gain client trust. You'll also help coordinate our in-person meetings and events, holiday parties, client dinners and outings, and overall navigate logistics and any special projects.You will be entrusted to learn an intricate process of internal document management, where you will handle sensitive files, handling financial documentation and provide digital files for presentations and reporting, overall ensuring accurate information is being shared with the right parties.The right individual is seeking a high-performing team that values integrity, hard-work, commitment, a passion for people, and a natural ability to connect and drive goals. You'll have at least 2 years of prior administrative experience ideally in a corporate setting under your belt. This a multi-faceted position and you'll be working with senior leaders in the industry.What you'll do:Effectively address incoming client inquiries and concernsOversee incoming emails and phone callsCompose correspondence for team as neededManage team schedule and prepare materials for meetingsBuild financial presentations for high-level and prospective clienteleOversee the transactional process with an eye for documentation and following up on supportive materialsArrange travel and supervise expense reportingMaintain updated file archives and highly sensitive client contact informationHelp coordinate in-office and off site eventsManage logistics for various special projects as neededOther additional duties as assignedWhat you'll need:Bachelor's degree strongly preferredAt least 2-3 years' work experience in a corporate environment requiredBackground in financial services a plusDemonstrated proficiency in MS OfficePreferred experience in SalesforceEffective and polished communication skillsSuperb organizational and multitasking capabilitiesCommitment and dedication to high standard of workHybrid in office 3 days a week with 2 WFH days.Salary Range is DOE at70-75K base plus Bonus and overtime.Highly competitive medical benefits packageHours for this position are 8:00 AM - 5:00 PM with overtime as needed, depending on assigned projects.We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.
Conference Manager – National Career Conferences
Southern Company, Atlanta, Georgia, United States
The Southern Company Talent Acquisition – Campus Recruiting organization is seeking to hire a highly professional, energetic, well-organized Conference Manager – National Career Conferences. The ideal candidate would be one who possess a high-level of professionalism, strong creativity skills, a clear understanding of business objectives, and attention to detail that would require the engagement and working alongside key stakeholders. The Conference Manager would be tasked with the strategic planning and organization of conferences, managing vendors, coordinating with external contractors, working with a variety of internal/external organizations, and overseeing all other aspects of the conferences. This person would serve as the key point of contact for any issues or concerns that may arise during and after the event. This person would be responsible for providing real-time executive summary that includes key observations. This position will require travel and on occasion work extended hours. **Core skills of a Conference Manager** Company spokesperson: ability to communicate company strategy, business plan, structure and point of view on key business topics. + Candidate Relationship Management: establish relationships with candidates/stakeholders through appropriate correspondence. + Internal/External Client Relationship Management: establish and maintain effective relationships with business leaders through strong consultative skills, expertise of external labor markets and best practice sharing. + Project Management: ability to plan, organize, track and deliver results by leveraging others and personal initiative. **Job Responsibilities** **Responsibilities include but are not limited to the following:** + Build strong relationships with the various line and functional clients to ensure the ability to influence, guide and drive the recruiting process. + Coordinate with other event managers and staff members to ensure that all aspects of the event are running smoothly. + Communicate with vendors to ensure that they are aware of any issues or changes that may affect their tasks. + Must be comfortable managing mid-size to large budgets. You will manage the overall budget for each project, including expenses related to the event such as venue rental fees and catering costs, etc. + Must be social media savvy. + Provide technical support to event organizers regarding the planning, implementation, and evaluation of events. + Prepare detailed schedules for all event activities and managing employees who will be involved in the production of the event. + Develop and implement a communication plan for the event that includes marketing materials, press outreach, and other publicity efforts. + Create a detailed agenda for the event, including speakers and performers, topics of discussion, and any special activities. + Coordinate with other departments to ensure that all logistics are in place for the event. + Conduct initial planning meetings with clients to establish goals for the event and develop a budget estimate and timeline. **Job Qualifications** **Education Requirements:** + Bachelor’s degree in Human Resources, Communications, Business, hospitality or tourism, related discipline preferred. Advanced degree or PMP highly preferred. **Experience Requirements:** + Must have a minimum of 5 years of experience in one of the following areas: campus recruiting, talent acquisition/human resources, events planning/events space, and/or marketing. + Recent work experience in a fast-paced environment with high volume transactions and management of multiple projects simultaneously. + Demonstrated ability to engage, consult and partner with both external and internal clients. + Experience working with computer-based tracking systems. + Experience with any applicant tracking system. Taleo/Oracle HR preferred. + Previous participation in Campus recruiting events, technical colleges, and community at-large recruiting events. + Previous project management experience a plus **Knowledge, Skills & Abilities:** + Demonstrated ability to cultivate strong business relationships with hiring managers and HR partners in the development of strategies, leveraging market intelligence and best practices. + Demonstrated ability to develop and maintain strong working relationships with industry leaders, vendors, and community organizations, with proven ability to effectively network. + Possess strong problem-solving skills that incorporates the ability of identifying issues and developing resolutions to alleviate challenges + Demonstrated ability to recruit for a broad range of positions in a high-volume environment. + Effective verbal and non-verbal communication skills to properly interface with all levels within the company. + Effective time management and prioritization skills, resulting in effective and efficient results and outcomes. + Ability to interpret market trends and adjust recruitment strategies as needed in response to changes in the environment. + Exhibit strong leadership skills that includes motivating others to achieve a common goal. **Other Attributes** + Must constantly remain focused on personal and job safety as a top priority. + Demonstrated passion and "sales" approach to recruiting. + Customer focused. + Self-directed with strong initiative. + Willingness to do what it takes to deliver results. + Detail oriented. + Analytical skills + Flexible, open to change, and adaptable. + Respectfully and appropriately challenges the status quo. + Must demonstrate behaviors consistent with the Company's values of unquestionable trust, superior performance and total commitment. Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 5431 Job Category: Human Resources Job Schedule: Full time Company: Southern Company Services
Conference Manager – National Career Conferences
Southern Company, Birmingham, Alabama, United States
The Southern Company Talent Acquisition – Campus Recruiting organization is seeking to hire a highly professional, energetic, well-organized Conference Manager – National Career Conferences. The ideal candidate would be one who possess a high-level of professionalism, strong creativity skills, a clear understanding of business objectives, and attention to detail that would require the engagement and working alongside key stakeholders. The Conference Manager would be tasked with the strategic planning and organization of conferences, managing vendors, coordinating with external contractors, working with a variety of internal/external organizations, and overseeing all other aspects of the conferences. This person would serve as the key point of contact for any issues or concerns that may arise during and after the event. This person would be responsible for providing real-time executive summary that includes key observations. This position will require travel and on occasion work extended hours. **Core skills of a Conference Manager** Company spokesperson: ability to communicate company strategy, business plan, structure and point of view on key business topics. + Candidate Relationship Management: establish relationships with candidates/stakeholders through appropriate correspondence. + Internal/External Client Relationship Management: establish and maintain effective relationships with business leaders through strong consultative skills, expertise of external labor markets and best practice sharing. + Project Management: ability to plan, organize, track and deliver results by leveraging others and personal initiative. **Job Responsibilities** **Responsibilities include but are not limited to the following:** + Build strong relationships with the various line and functional clients to ensure the ability to influence, guide and drive the recruiting process. + Coordinate with other event managers and staff members to ensure that all aspects of the event are running smoothly. + Communicate with vendors to ensure that they are aware of any issues or changes that may affect their tasks. + Must be comfortable managing mid-size to large budgets. You will manage the overall budget for each project, including expenses related to the event such as venue rental fees and catering costs, etc. + Must be social media savvy. + Provide technical support to event organizers regarding the planning, implementation, and evaluation of events. + Prepare detailed schedules for all event activities and managing employees who will be involved in the production of the event. + Develop and implement a communication plan for the event that includes marketing materials, press outreach, and other publicity efforts. + Create a detailed agenda for the event, including speakers and performers, topics of discussion, and any special activities. + Coordinate with other departments to ensure that all logistics are in place for the event. + Conduct initial planning meetings with clients to establish goals for the event and develop a budget estimate and timeline. **Job Qualifications** **Education Requirements:** + Bachelor’s degree in Human Resources, Communications, Business, hospitality or tourism, related discipline preferred. Advanced degree or PMP highly preferred. **Experience Requirements:** + Must have a minimum of 5 years of experience in one of the following areas: campus recruiting, talent acquisition/human resources, events planning/events space, and/or marketing. + Recent work experience in a fast-paced environment with high volume transactions and management of multiple projects simultaneously. + Demonstrated ability to engage, consult and partner with both external and internal clients. + Experience working with computer-based tracking systems. + Experience with any applicant tracking system. Taleo/Oracle HR preferred. + Previous participation in Campus recruiting events, technical colleges, and community at-large recruiting events. + Previous project management experience a plus **Knowledge, Skills & Abilities:** + Demonstrated ability to cultivate strong business relationships with hiring managers and HR partners in the development of strategies, leveraging market intelligence and best practices. + Demonstrated ability to develop and maintain strong working relationships with industry leaders, vendors, and community organizations, with proven ability to effectively network. + Possess strong problem-solving skills that incorporates the ability of identifying issues and developing resolutions to alleviate challenges + Demonstrated ability to recruit for a broad range of positions in a high-volume environment. + Effective verbal and non-verbal communication skills to properly interface with all levels within the company. + Effective time management and prioritization skills, resulting in effective and efficient results and outcomes. + Ability to interpret market trends and adjust recruitment strategies as needed in response to changes in the environment. + Exhibit strong leadership skills that includes motivating others to achieve a common goal. **Other Attributes** + Must constantly remain focused on personal and job safety as a top priority. + Demonstrated passion and "sales" approach to recruiting. + Customer focused. + Self-directed with strong initiative. + Willingness to do what it takes to deliver results. + Detail oriented. + Analytical skills + Flexible, open to change, and adaptable. + Respectfully and appropriately challenges the status quo. + Must demonstrate behaviors consistent with the Company's values of unquestionable trust, superior performance and total commitment. Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 5431 Job Category: Human Resources Job Schedule: Full time Company: Southern Company Services