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Dealer Development Representative (Diesel Parts & Service Support)
Stewart & Stevenson Power Products LLC, Commerce City
Overview Stewart & Stevenson Power Products is Now Hiring Dealer Development Representative 5840 Dahlia St., Commerce City, CO 80022. Support and assist Dealer sales, parts, and service personnel. Promote Dealer product lines and improve customer service via problem solving. Ensure the dealer and customer understand appropriate policies/procedures/regulations issued by both the Dealer and Federal Government.Responsibilities Develop new Dealers, support current Dealers while promoting programs and upselling genuine parts and engines. Keep all Dealers and Distributor personnel up to date on current issues. Promote full Dealer product line to Fleets and individuals in area of responsibility to increase market share. Attend periodic meetings/conference calls and training conducted by dealer. Qualifications Self-motivated without the need for daily supervision. Ability to perform work accurately and thoroughly. Ability to give presentations to groups of varying sizes. Ability to effectively build relationships with customers and co-workers. The trait of being dependable and trustworthy. Ability to communicate in writing clearly and concisely. Ability to communicate effectively with others using the spoken word. The successful candidate may require endorsement from Allison Transmission. Education/Experience: High School Diploma or General Education (GED) and five to seven years related experience. Bachelor’s degree in business strongly preferred. Computer Skills Proficient in Microsoft Office applications (Word, Excel, Outlook). Ability to identify, adapt and manage a complex, global Learning Management System (LMS) Certificates & Licenses Certification in Dealer product lines Salary range is $85K to $100k, Stewart & Stevenson offers a comprehensive benefit package, that includes medical, dental, vision and life insurance. Plus vacation, sick time and holiday pay.
Dealer Relationship Manager - Fairfield & New Haven, CT
Santander Holdings USA Inc, Hartford
Dealer Relationship Manager - Fairfield & New Haven, CTHartford, United States of AmericaThis is an outside sales position that requires the representative to be physically living in the vicinity of Fairfield, CT or New Haven, CT for business needs. Before applying, please keep in mind that this position does not offer any relocation assistance.The Dealer Relationship Manager (Sr. Specialist, Dealer Sales) is responsible for developing and maintaining relationships with dealers in their assigned territory, advising on the Company's underwriting guidelines, programs, and products in their specific market and policies and procedures. They focus most of their time deepening relationships with their dealers by day-to-day management of dealer accounts, assisting in the loan process, and providing best in class customer service and generally acting as a liaison between their dealerships and the corporate office.Serves as the lead point of contact for all customer relationship matters.Ensures the timely and successful delivery of our solutions according to customer needs and objectives.Develops new business with existing clients and/or identify areas of improvement to meet goals.Assists with the training and development of associates, projects, peer to peer ride a longs, organizes & manages sales calls & events.Analyzes and reviews all territory reports to identify business opportunities by dealer and to prepare dealer visit objectives.Provides best in class customer service through daily interaction with all internal and external associates and dealers.Answers client queries and identify new business opportunities among existing customers.Liaises with cross-functional internal teams to improve the entire customer experience.Establishes and cultivates relationships with all dealership personnel to support growth targets.Provides training on all programs and initiatives.Establishes targets within their territory and coordinating meetings with Dealer Principals and Dealer Lending partners.Facilitates term sheet presentations and collecting financial information and required closing documents.Assists their Dealer Lending partners with portfolio and relationship management support.Educates the dealerships about new policies and guidelines.Conducts sales and finance presentations to demonstrate use of company products.Provide enhanced level of service for all captive relationships, dealer groups and new initiatives to meet defined expectations.Maintain up to date vendor management for all dealerships within assigned territory.Actively promote and support all SC digital offerings.Manage aged contract inventory to provide operational support and heightened service to dealer partners.Proactively engage dealers on continuous basis regarding SC's dealer management framework to mitigate risk, protect the company and ensure profitability.Conducts fraud and portfolio training to support SC efforts in maintaining a positive performing dealer base.Actively monitor and support internal departments regarding aged liens and outstanding money owed for all dealers within assigned territory.Negotiate impound fees to dealer partners to assist SC in recouping revenue.Provides follow up on approvals given to provide strategy input and competitive intel to internal decision makers.Communicate legal demands to Dealer Principals as needed.QualificationsWork Experience: 3+ years in Auto Finance Sales, Client Relations, Account Management, and/or Relationship Management.Education: Bachelor's degree or equivalent work experience in Business, Finance, Marketing, or equivalent field preferred. Equivalent combination of education and experience may be substituted in lieu of degree.Live within a 30 mile vicinity of Bridgeport, CT in the state Connecticut due to business needs.Flexibility to manage a territory and local travel up to 80% of the time with the occasional overnight, as required.Demonstrable ability to communicate, present and influence key stakeholders as appropriate.Direct experience demonstrating best in class customer service and relationship building skills via outbound sales calls and in person dealership visits.Excellent written and verbal communication and negotiation skills.Strong presentation and public speaking skills.Strong problem-solving skills.Ability to manage time effectively and prioritize multiple tasks.Ability to maintain confidentiality.Ability to resolve disputes to a level that satisfies all parties.At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Other English Primary Location: New Haven, CT, New HavenOther Locations: Connecticut-HartfordOrganization: Santander Consumer USA Inc.
Dealer Relationship Manager - Fairfield & New Haven, CT
Santander Holdings USA Inc, New Haven
Dealer Relationship Manager - Fairfield & New Haven, CTHartford, United States of AmericaThis is an outside sales position that requires the representative to be physically living in the vicinity of Fairfield, CT or New Haven, CT for business needs. Before applying, please keep in mind that this position does not offer any relocation assistance.The Dealer Relationship Manager (Sr. Specialist, Dealer Sales) is responsible for developing and maintaining relationships with dealers in their assigned territory, advising on the Company's underwriting guidelines, programs, and products in their specific market and policies and procedures. They focus most of their time deepening relationships with their dealers by day-to-day management of dealer accounts, assisting in the loan process, and providing best in class customer service and generally acting as a liaison between their dealerships and the corporate office.Serves as the lead point of contact for all customer relationship matters.Ensures the timely and successful delivery of our solutions according to customer needs and objectives.Develops new business with existing clients and/or identify areas of improvement to meet goals.Assists with the training and development of associates, projects, peer to peer ride a longs, organizes & manages sales calls & events.Analyzes and reviews all territory reports to identify business opportunities by dealer and to prepare dealer visit objectives.Provides best in class customer service through daily interaction with all internal and external associates and dealers.Answers client queries and identify new business opportunities among existing customers.Liaises with cross-functional internal teams to improve the entire customer experience.Establishes and cultivates relationships with all dealership personnel to support growth targets.Provides training on all programs and initiatives.Establishes targets within their territory and coordinating meetings with Dealer Principals and Dealer Lending partners.Facilitates term sheet presentations and collecting financial information and required closing documents.Assists their Dealer Lending partners with portfolio and relationship management support.Educates the dealerships about new policies and guidelines.Conducts sales and finance presentations to demonstrate use of company products.Provide enhanced level of service for all captive relationships, dealer groups and new initiatives to meet defined expectations.Maintain up to date vendor management for all dealerships within assigned territory.Actively promote and support all SC digital offerings.Manage aged contract inventory to provide operational support and heightened service to dealer partners.Proactively engage dealers on continuous basis regarding SC's dealer management framework to mitigate risk, protect the company and ensure profitability.Conducts fraud and portfolio training to support SC efforts in maintaining a positive performing dealer base.Actively monitor and support internal departments regarding aged liens and outstanding money owed for all dealers within assigned territory.Negotiate impound fees to dealer partners to assist SC in recouping revenue.Provides follow up on approvals given to provide strategy input and competitive intel to internal decision makers.Communicate legal demands to Dealer Principals as needed.QualificationsWork Experience: 3+ years in Auto Finance Sales, Client Relations, Account Management, and/or Relationship Management.Education: Bachelor's degree or equivalent work experience in Business, Finance, Marketing, or equivalent field preferred. Equivalent combination of education and experience may be substituted in lieu of degree.Live within a 30 mile vicinity of Bridgeport, CT in the state Connecticut due to business needs.Flexibility to manage a territory and local travel up to 80% of the time with the occasional overnight, as required.Demonstrable ability to communicate, present and influence key stakeholders as appropriate.Direct experience demonstrating best in class customer service and relationship building skills via outbound sales calls and in person dealership visits.Excellent written and verbal communication and negotiation skills.Strong presentation and public speaking skills.Strong problem-solving skills.Ability to manage time effectively and prioritize multiple tasks.Ability to maintain confidentiality.Ability to resolve disputes to a level that satisfies all parties.At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Other English Primary Location: New Haven, CT, New HavenOther Locations: Connecticut-HartfordOrganization: Santander Consumer USA Inc.
Dealer Trade Assistant - Toyota
Holman Enterprises, Mount Laurel
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.Holman Toyota has an outstanding opportunity for a Sales & Dealer Trade assistantto join the Holman family.What will you do?Provides administrative support for the Dealer Trade and sales team.Takes care of administrative work such as invoices, purchase orders and mail.Provides exceptional customer service at all times.Assists in planning meeting and booking rooms.General office support; including but not limited to telephone, supply ordering, and preparing mail.Qualification Criteria:High School Diploma or equivalent combination of education and customer service experience.Pleasant and engaging - must be able to project a 'smile' while speaking both in person and over the phone.Proven outstanding customer service.Listen and retain information accurately.Excellent interpersonal skills, both in person and over phone. Team-oriented and flexible/multi-tasking.What we offer:Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.EOE DFWP#LI-BM1At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Click here for Washington State benefit information.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Click here for Washington State benefit information.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $19.02 - $25.68 USD per hour.Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Dealer Development Paralegal
Volt, Jamesburg
Start working the way you have imagined with a top automotive manufacturer! Volt is immediately hiring a for a Paralegal for an immediate hybrid opportunity in Jamesburg, NJ. This position is with the a corporate auto maker heavily focused on transactional duties for their dealer locations. As a Paralegal you will: Launch dealer packages as necessary and review all dealer package submissions to determine completeness of documentation and adherence to Dealer Sales and Service Agreements, policies, procedures, guidelines and timing requirements both internally and externally including state statutes. Prepare all documentation involving new Sales and Service Agreements and applicable Provisions, Renewals, Amendments, Buy/Sells, Terminations, etc.. Update and maintain national master file database; address any related inquiries and manage all related activities on buy/sells, open points, or terminations. Additionally, monitor ongoing dealer activities to ensure the accuracy and completeness of intercompany databases and master dealer files. Understand and support the different functions within National and Region Dealer Network Development and act as a liaison with Region/National/Legal/Outside Counsel to execute and achieve Market Representation assignments in a timely manner Assist in establishing Departmental (DND) policy and procedure protocol regarding the evaluation of any proposals to achieve both short and long term company market representation objectives Generate and publish reports, identify and resolve DND systems issues, enhance communications on various Market Representation databases and websites and support requests for ad hoc projects Hours are full time, M-F from 8am- 5pm. This role is hybrid, working 3 days onsite/2 days from home. Position is temp for 12 months, possibly longer but also offers a foot in the door of a top company known to hire on our talent. The ideal candidate will have: 1-2 years experience working as a paralegal handling contracts, disclosures and agreements. Ideal skills in any of the following areas preferred: franchise agreements, corporate formations, LLC's, service agreements and NDA's, estate planning, trusts Auto industry preferred but not required. Pay Rate: $38-40/hr+ ** Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that may include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable lawJob ID : 423910
Dealer Development Paralegal
Volt, Fountain Valley
Start working the way you have imagined with a top automotive manufacturer! Volt is immediately hiring a for a Paralegal for an immediate hybrid opportunity in Fountain Valley, CA. This position is with the a corporate auto maker heavily focused on transactional duties for their dealer locations. As a Paralegal you will: Launch dealer packages as necessary and review all dealer package submissions to determine completeness of documentation and adherence to Dealer Sales and Service Agreements, policies, procedures, guidelines and timing requirements both internally and externally including state statutes. Prepare all documentation involving new Sales and Service Agreements and applicable Provisions, Renewals, Amendments, Buy/Sells, Terminations, etc.. Update and maintain national master file database; address any related inquiries and manage all related activities on buy/sells, open points, or terminations. Additionally, monitor ongoing dealer activities to ensure the accuracy and completeness of intercompany databases and master dealer files. Understand and support the different functions within National and Region Dealer Network Development and act as a liaison with Region/National/Legal/Outside Counsel to execute and achieve Market Representation assignments in a timely manner Assist in establishing Departmental (DND) policy and procedure protocol regarding the evaluation of any proposals to achieve both short and long term company market representation objectives Generate and publish reports, identify and resolve DND systems issues, enhance communications on various Market Representation databases and websites and support requests for ad hoc projects Hours are full time, M-F from 8am- 5pm. This role is hybrid, working 3 days onsite/2 days from home. Position is temp for 12 months, possibly longer but also offers a foot in the door of a top company known to hire on our talent. The ideal candidate will have: 1-2 years experience working as a paralegal handling contracts, disclosures and agreements. Ideal skills in any of the following areas preferred: franchise agreements, corporate formations, LLC's, service agreements and NDA's, estate planning, trusts Auto industry preferred but not required. Pay Rate: $38-40/hr+ ** Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that may include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Job ID : 423911
Dealer Trade Driver
Fred Beans Chevrolet, Inc, Doylestown
IMMEDIATELY HIRING DEALER TRADE DRIVERSIN DOYLESTOWN, PA Join Fred Beans Automotive Group, voted Best Places to Work 5 years running and Healthiest Employers for 2021 and 2022! The dealer tradedriver must have the ability to represent our company in a professional mannerwhile delivering and picking upvehicles to ourdealers. We consider our drivers as the Ambassadors of the company. **This Position is an On Call Position** Responsibilities include, but are not limited to the following; Maintain safe driving habits at all times and follow company safety guidelines.Maintain personal time recordsVerify delivery and pickupCommunicate with our dealersCommunicate professionally and properly to customers during delivery and pickup
Dealer Relationship Manager - Scranton, PA Territory
Santander Holdings USA Inc, Bethlehem
Dealer Relationship Manager - Scranton, PA TerritoryHarrisburg, United States of AmericaThis outside sales position requires the representative to live in or near the Scranton, PA vicinity for business needs. This position does not offer any relocation assistance.The Dealer Relationship Manager (Dealer Sales Senior Specialist) is responsible for developing and maintaining relationships with automobile dealers in their assigned territory, advising on the Company's underwriting guidelines, programs, and products in their specific market and policies and procedures. The focus is on deepening relationships with the dealers through day-to-day management of dealer accounts, assisting in the loan process, providing best-in-class customer service, and acting as a liaison between their dealerships and the corporate office.Responsibilities:Serves as the lead point of contact for all customer relationship matters.Ensures timely and successful delivery of our solutions according to customer needs and objectives.Develops new business with existing clients and identifies areas of improvement to meet goals.Assists with the training and development of associates and projects with peer-to-peer ride-alongs.Organizes and manages sales calls and events.Analyzes and reviews all territory reports, thereby, identifying business opportunities by dealer and preparing dealer visit objectives.Provides best-in-class customer service through daily interaction with all internal and external associates and dealers.Answers client queries and identifies new business opportunities among existing customers.Consults with cross-functional internal teams to improve the entire customer experience.Establishes and cultivates relationships with all dealership personnel to support growth targets.Provides training on all programs and initiatives.Establishes targets within their territory and coordinates meetings with Dealer Principals and Dealer Lending partners.Facilitates term sheet presentations and collects financial information and required closing documents.Assists their Dealer Lending partners with portfolio and relationship management support.Educates the dealerships about new policies and guidelines.Conducts sales and finance presentations to demonstrate the use of company products.Provide an enhanced level of service for all captive relationships, dealer groups, and new initiatives to meet defined expectations.Maintain up-to-date vendor management for all dealerships within assigned territory.Actively promote and support all SC digital offerings.Manage aged contract inventory to provide operational support and heightened service to dealer partners.Proactively and continuously engage dealers regarding SC's dealer management framework to mitigate risk, protect the company, and ensure profitability.Conducts fraud and portfolio training to support SC efforts by maintaining a positive performing dealer base.Actively monitor and support internal departments regarding aged liens and outstanding money owed for all dealers within assigned territory.Negotiate impound fees to dealer partners to assist SC in recouping revenue.Provides follow-up on approvals given to provide strategy input and competitive intel to internal decision-makers.Communicate legal demands to Dealer Principals as needed.Work Experience: 3+ years in Auto Finance Sales, Client Relations, Account Management, and/or Relationship Management.Education: Bachelor's degree or equivalent work experience in Business, Finance, Marketing, or equivalent field preferred. An equivalent combination of education andexperience could be substituted instead of a degree.Qualifications:Live within a 30-mile vicinity of Scranton, PA due to business needs.Flexibility to manage a territory and local travel up to 80% of the time with the occasional overnight, as required.Demonstrable ability to communicate, present, and influence key stakeholders as appropriate.Direct experience demonstrating best-in-class customer service and relationship-building skills via outbound sales calls and in-person dealership visits.Excellent written and verbal communication and negotiation skills.Strong presentation and public speaking skills.Strong problem-solving skills.Ability to manage time effectively and prioritize multiple tasks.Ability to maintain confidentiality.Ability to resolve disputes to a level that satisfies all parties.Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Santander is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.Employer Rights:This job description does not list all the job duties of the job.You may be asked by your supervisors or managers to perform other duties.You may be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time.This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.Bachelor of Science (BS) English 3 to 5 years of relevant work experience Account ManagementPrimary Location: Santander Consumer, PA, SCUSA-Remote Office-PennsylvaniaOther Locations: Pennsylvania-HarrisburgOrganization: Santander Consumer USA Inc.
Dealer Relationship Manager - Scranton, PA Territory
Santander Holdings USA Inc, Harrisburg
Dealer Relationship Manager - Scranton, PA TerritoryHarrisburg, United States of AmericaThis outside sales position requires the representative to live in or near the Scranton, PA vicinity for business needs. This position does not offer any relocation assistance.The Dealer Relationship Manager (Dealer Sales Senior Specialist) is responsible for developing and maintaining relationships with automobile dealers in their assigned territory, advising on the Company's underwriting guidelines, programs, and products in their specific market and policies and procedures. The focus is on deepening relationships with the dealers through day-to-day management of dealer accounts, assisting in the loan process, providing best-in-class customer service, and acting as a liaison between their dealerships and the corporate office.Responsibilities:Serves as the lead point of contact for all customer relationship matters.Ensures timely and successful delivery of our solutions according to customer needs and objectives.Develops new business with existing clients and identifies areas of improvement to meet goals.Assists with the training and development of associates and projects with peer-to-peer ride-alongs.Organizes and manages sales calls and events.Analyzes and reviews all territory reports, thereby, identifying business opportunities by dealer and preparing dealer visit objectives.Provides best-in-class customer service through daily interaction with all internal and external associates and dealers.Answers client queries and identifies new business opportunities among existing customers.Consults with cross-functional internal teams to improve the entire customer experience.Establishes and cultivates relationships with all dealership personnel to support growth targets.Provides training on all programs and initiatives.Establishes targets within their territory and coordinates meetings with Dealer Principals and Dealer Lending partners.Facilitates term sheet presentations and collects financial information and required closing documents.Assists their Dealer Lending partners with portfolio and relationship management support.Educates the dealerships about new policies and guidelines.Conducts sales and finance presentations to demonstrate the use of company products.Provide an enhanced level of service for all captive relationships, dealer groups, and new initiatives to meet defined expectations.Maintain up-to-date vendor management for all dealerships within assigned territory.Actively promote and support all SC digital offerings.Manage aged contract inventory to provide operational support and heightened service to dealer partners.Proactively and continuously engage dealers regarding SC's dealer management framework to mitigate risk, protect the company, and ensure profitability.Conducts fraud and portfolio training to support SC efforts by maintaining a positive performing dealer base.Actively monitor and support internal departments regarding aged liens and outstanding money owed for all dealers within assigned territory.Negotiate impound fees to dealer partners to assist SC in recouping revenue.Provides follow-up on approvals given to provide strategy input and competitive intel to internal decision-makers.Communicate legal demands to Dealer Principals as needed.Work Experience: 3+ years in Auto Finance Sales, Client Relations, Account Management, and/or Relationship Management.Education: Bachelor's degree or equivalent work experience in Business, Finance, Marketing, or equivalent field preferred. An equivalent combination of education andexperience could be substituted instead of a degree.Qualifications:Live within a 30-mile vicinity of Scranton, PA due to business needs.Flexibility to manage a territory and local travel up to 80% of the time with the occasional overnight, as required.Demonstrable ability to communicate, present, and influence key stakeholders as appropriate.Direct experience demonstrating best-in-class customer service and relationship-building skills via outbound sales calls and in-person dealership visits.Excellent written and verbal communication and negotiation skills.Strong presentation and public speaking skills.Strong problem-solving skills.Ability to manage time effectively and prioritize multiple tasks.Ability to maintain confidentiality.Ability to resolve disputes to a level that satisfies all parties.Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Santander is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.Employer Rights:This job description does not list all the job duties of the job.You may be asked by your supervisors or managers to perform other duties.You may be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time.This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.Bachelor of Science (BS) English 3 to 5 years of relevant work experience Account ManagementPrimary Location: Santander Consumer, PA, SCUSA-Remote Office-PennsylvaniaOther Locations: Pennsylvania-HarrisburgOrganization: Santander Consumer USA Inc.
Dealer Relationship Manager - Scranton, PA Territory
Santander Holdings USA Inc, Reading
Dealer Relationship Manager - Scranton, PA TerritoryHarrisburg, United States of AmericaThis outside sales position requires the representative to live in or near the Scranton, PA vicinity for business needs. This position does not offer any relocation assistance.The Dealer Relationship Manager (Dealer Sales Senior Specialist) is responsible for developing and maintaining relationships with automobile dealers in their assigned territory, advising on the Company's underwriting guidelines, programs, and products in their specific market and policies and procedures. The focus is on deepening relationships with the dealers through day-to-day management of dealer accounts, assisting in the loan process, providing best-in-class customer service, and acting as a liaison between their dealerships and the corporate office.Responsibilities:Serves as the lead point of contact for all customer relationship matters.Ensures timely and successful delivery of our solutions according to customer needs and objectives.Develops new business with existing clients and identifies areas of improvement to meet goals.Assists with the training and development of associates and projects with peer-to-peer ride-alongs.Organizes and manages sales calls and events.Analyzes and reviews all territory reports, thereby, identifying business opportunities by dealer and preparing dealer visit objectives.Provides best-in-class customer service through daily interaction with all internal and external associates and dealers.Answers client queries and identifies new business opportunities among existing customers.Consults with cross-functional internal teams to improve the entire customer experience.Establishes and cultivates relationships with all dealership personnel to support growth targets.Provides training on all programs and initiatives.Establishes targets within their territory and coordinates meetings with Dealer Principals and Dealer Lending partners.Facilitates term sheet presentations and collects financial information and required closing documents.Assists their Dealer Lending partners with portfolio and relationship management support.Educates the dealerships about new policies and guidelines.Conducts sales and finance presentations to demonstrate the use of company products.Provide an enhanced level of service for all captive relationships, dealer groups, and new initiatives to meet defined expectations.Maintain up-to-date vendor management for all dealerships within assigned territory.Actively promote and support all SC digital offerings.Manage aged contract inventory to provide operational support and heightened service to dealer partners.Proactively and continuously engage dealers regarding SC's dealer management framework to mitigate risk, protect the company, and ensure profitability.Conducts fraud and portfolio training to support SC efforts by maintaining a positive performing dealer base.Actively monitor and support internal departments regarding aged liens and outstanding money owed for all dealers within assigned territory.Negotiate impound fees to dealer partners to assist SC in recouping revenue.Provides follow-up on approvals given to provide strategy input and competitive intel to internal decision-makers.Communicate legal demands to Dealer Principals as needed.Work Experience: 3+ years in Auto Finance Sales, Client Relations, Account Management, and/or Relationship Management.Education: Bachelor's degree or equivalent work experience in Business, Finance, Marketing, or equivalent field preferred. An equivalent combination of education andexperience could be substituted instead of a degree.Qualifications:Live within a 30-mile vicinity of Scranton, PA due to business needs.Flexibility to manage a territory and local travel up to 80% of the time with the occasional overnight, as required.Demonstrable ability to communicate, present, and influence key stakeholders as appropriate.Direct experience demonstrating best-in-class customer service and relationship-building skills via outbound sales calls and in-person dealership visits.Excellent written and verbal communication and negotiation skills.Strong presentation and public speaking skills.Strong problem-solving skills.Ability to manage time effectively and prioritize multiple tasks.Ability to maintain confidentiality.Ability to resolve disputes to a level that satisfies all parties.Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Santander is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.Employer Rights:This job description does not list all the job duties of the job.You may be asked by your supervisors or managers to perform other duties.You may be evaluated in part based on your performance of the tasks listed in this job description.The employer has the right to revise this job description at any time.This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.Bachelor of Science (BS) English 3 to 5 years of relevant work experience Account ManagementPrimary Location: Santander Consumer, PA, SCUSA-Remote Office-PennsylvaniaOther Locations: Pennsylvania-HarrisburgOrganization: Santander Consumer USA Inc.