Delivery Consultant Salary in Tempe, AZ

OverviewResidential Sales ConsultantReports To: Sales Manager or General ManagerStatus: Full-time, Regular positionCategory: SalesLocation Name: [enter name]Location Address: [enter physical address]Join the team of experts and realize your true potential!Why You Should Join the Service Experts Team:Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT!Position Summary:The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines.Key ResponsibilitiesPresent comfort options of residential HVAC and water heater products and services to new and established customers.Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.Create relationships with prospective customer and referral as well initiating calls to generate sales.Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.Desired Skills and QualificationsOur Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess:At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred.Prior sales experience, with a preference for experience with direct selling to consumersStrong selling and business-development skills.A demonstrated ability to effectively communication concepts to a variety of audiences.Demonstrated commitment to the delivery of high-quality, customer-focused service.Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer. . .Valid driver's license with acceptable driving record.Ability to consistently demonstrate a positive attendance record.Available to work flexible hours and on-call shifts as needed.Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements.Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunitiesOur Average Sales Professionals earn an average of $90,000-$120,000 annuallyTOP performers WILL earn moreGenerous PTO provided19 paid days off within your first year of employment (vacation, personal holidays, & national holidays)24 paid days off after your 2nd year of employmentNo layoffs during "Slow Season"- due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provide wellness program options for free employee medical insuranceCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [email protected]

Who We AreWorking at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/Who We AreWorking at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clear air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/The primary responsibility of the Builder Support Representative Level I role is to assist the Outside Builder Sales team in the sales cycle, adding value to create customers for life. This includes problem solving, tracking orders, creating orders, communicating backorders, scheduling deliveries, trouble-shooting issues, and assisting with billing discrepancies. Most of the customer interactions will be by phone or email.Key Responsibilities ADMINISTRATIVEMaintain a full understanding of product lines, nuances to products, and be able to create complete, accurate specifications on demand.Utilize Eclipse to manage backorders communicated by writer (calling queue).Receive and execute purchase orders on behalf of customer's needs.Manage backorders by contacting vendors for updates on ETAs and communicate to the writer and the customer. Provide solutions as needed.Enter Service Now tickets for maintenance issues, technical issues.Successfully complete all assigned training within given timeframe.Schedule delivery and installWork with the builder to reconcile billing discrepanciesInterface with project managers and construction superintendents to coordinate deliveries, provide ETA, etc.Release products by "need by" datesFollow company & showroom level standard operating procedures.CUSTOMER FOCUSAnswer phones promptly (within three rings) using Reece phone etiquette.Own the call by trouble-shooting issues and following up with updates until resolved.Provide clear communication to customer as well as writer utilizing internal notes section in Eclipse and/or SalesforceWork closely with vendors to make sure product shipment /delivery dates are adhered to and communicate changes appropriately to the customer.Achieve Net Promoter Score (to be implemented) and online reviews of >4.5.Routinely share feedback with Manager, tracking trends of customer issues and communicating potential process improvements.SALESProvide sales assistance, acting in place of the outside sales team member if not available.Provide post-sale service by scheduling service calls and following up on all those requests within 1 business day.Provide proactive post-sale service to ensure deliveries and installations went well.Perform other duties as assignedKey COMPETENCIES AND SKILLS REQUIREDCOMMUNICATIONStrong verbal communication skills with the ability to convey information concisely.Strong written skills to respond professionally and concisely via email.Maintain composure and demonstrate urgency to give the customer confidence that their issue(s) can be resolved timely.Listen to understand the core issue and demonstrate empathy.Upward communication on trends, vendor issues, etc.INTERPERSONALCollaborates with Sales Representatives, Showroom and Network ConsultantsAbility to show empathy and urgency via phone.TIME MANAGEMENTEffectively managing one's time and resources to ensure that work is completed efficiently.Ability to prioritize customers based on deadlinesSelf-structure to manage workload, creating tasks in Salesforce for follow-up itemsPROBLEM SOLVINGStrong understanding of products for both showrooms and plumbingAbility to use extensive product knowledge to troubleshoot customer inquiriesMinimum Qualifications What education and experience are required?Associates degree or higher1+ years in customer service role for a complex sales cycle in similar industriesProficient in Microsoft Suite of productsPreferred Qualifications Bachelor's degree or higherMore than 1 year of experience in a similar customer service roleStrong technical knowledge and ability to learn software such as SalesforceFollowing is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods.Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition.Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression.Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.All full-time associates are eligible for the following benefits:Medical and Dental InsuranceFlexible Spending Accounts and Health Savings AccountsCompany-paid Life InsuranceShort Term Disability401(k) PlanPaid Time Off (PTO) - plus paid holidaysParental LeaveVoluntary benefits:VisionLong-term DisabilityVoluntary Life and AD&D InsuranceAdditional Voluntary Benefits through CorestreamWe're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.

Payments Internal Communications ManagerBCforward is currently seeking a highly motivated Payments Internal Communications ManagerPosition Title: Payments Internal Communications ManagerLocation: Tempe AZAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 5 Month contract with Possible extensionPosition Title: Payments Internal Communications ManagerLocation: Tempe AZ Hybrid Expected Duration:5 Months with possible extensionResponsibilitiesDrive end-to-end execution and delivery of communications, including client migration-focused messaging.Reimagine how we share information that enables engagement, understanding and collaboration between internal functions and stakeholders across a range of business areas and geographies.Write and edit internal messaging about product changes and critical readiness events, working closely with executives, product managers, readiness leads and other key stakeholders to ensure a high-quality end-to-end experience for users and partners.Work to understand voice of the employee and feedback to help spot trends and improvement opportunities where communication and change readiness will be key actions.Optimize opportunities to condense and combine messaging for improved readability.Track and report effectiveness metrics to internal stakeholders, as well as continually monitor, analyze and adjust to maximize audience engagement and minimize disruption.Provide constructive feedback and recommendations for communications best practices.SkillsStrong command of firm content quality guidelines, effective time management skills, and the ability to consistently deliver in a fast-paced cross-functional environment.Action oriented, highly responsive with ability to pivot as business and strategy needs evolve.Excellent organizational skills, meticulous attention to detail with the ability to multi-task, prioritize competing demands.Ability to synthesize large amounts of information to tell a relevant story.A passion for evolving internal communications to the next level.Energetic, collaborative culture carrier, with proven ability to work across multiple stakeholders.Qualifications6+ years of demonstrated experience in developing, executing and managing internal communications..6+ years of experience in content creation for the financial industry, preferably in the banking, technology or financial innovation space.Global communications background preferredHigh proficiency with Microsoft suite (Word, PowerPoint, Excel, SharePoint, teams).Strong understanding of Associated Press (AP) style guidelines.Bachelor's Degree preferred.Creates & executes project plans and revises when appropriate to meet changing needs/requirements. Identifies resources needed and assigns responsibilites. Manages day to day operations of the project.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforwardis a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforwardto become a market leader and best in class place to work.BCforwardis an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforwardcollects and uses personal information as part of the recruiting process, view ourPrivacy NoticeandCCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforwardwill only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 221214 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationTempe, AZ (Onsite)Job TypeAccountingExperienceNot SpecifiedDate Posted04/10/2024

BCforward is currently seeking a highly motivated Field Technical Support at Tempe, AZ 85281. Position Title: Field Technical SupportLocation: Tempe, AZ 85281Anticipated Start Date: 04/29/2024.Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 24+ Months Contract with Strong Possibility of Extension.Job Type: [FULL TIME (40 HRS WEEKLY)] [CONTRACT], [ONSITE]Pay Range: $19.50/hr - $25.00/hr.Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Job Description:This is a full-time onsite technician role at a Client campus. The candidate should be onsite 0800-1700, with potential coverage 0700-1900. The primary responsibilities include printer service and repair and customer interaction along with administrative responsibilities and metric management.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:printer service, repair, and customer interaction.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format Please reference job code 221408 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationTempe, AZ (Onsite)Job TypeInstallation - Maint - RepairExperienceNot SpecifiedDate Posted04/15/2024

Location: Tempe, AZSalary: NegotiableDescription: This is a long term contract position. It is mostly remote with in office time required so the consultant needs to be living in the area. If you are interested, send me your resume to [email protected] and call me at 215-913-8857.We are seeking an experienced Scrum Master who has experience working in Card Servicing area of a bank or credit card company. Someone familiar with tasks related to the management of credit or debit cards. These tasks can include processing transactions, managing customer accounts, handling disputes, issuing new cards, fraud, and customer service for card related inquiries. As a Scrum Master, you will apply Scrum principles to ensure high-quality work and timely delivery. If you're a strong communicator, a capable leader, and passionate about Agile frameworks, we'd love to meet you!Responsibilities:Manage each project's scope and timeline.Coordinate sprints, retrospective meetings, and daily stand-ups.Coach team members in Agile frameworks.Facilitate internal communication and effective collaboration.Act as the point of contact for external communications (e.g., customers or stakeholders).Work with product owners to handle backlogs and new requests.Resolve conflicts and remove obstacles that occur during development.Ensure deliverables meet quality standards at the end of each sprint.Guide development teams toward higher scrum maturity. If you are interested, send me your resume to [email protected] and call me at 215-913-8857. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

The Product Development team is within the Customer Program organization and is responsible for designing and implementing customer-facing programs that help our residential and commercial customers better manage their energy and meet sustainability goals. Areas of focus include energy efficiency, demand response, electric vehicles and electrification.The Product Manager role is responsible for the development and management of customer facing products/programs from inception to sunsetting. This role includes understanding our residential and commercial customers' needs, assessing the market trends and the technical viability of various products/programs, preparing the product/program design and developing the business case. It also includes identifying and selecting third-party partners to implement the offer, and providing ongoing management of the product/program to ensure it meets customer needs and established objectives throughout the program life cycle.Length: 6-month contractAssociate Vendors: We are accepting applications from candidates who are currently authorized to work in the US for any employer without sponsorship.Role & ResponsibilitiesOversee the product / program lifecycle from concept inception to sunset of the program, including conducting market research, building business strategies, developing performance objectives and outcome-based roadmaps.Participate in defining the strategic vision, product roadmaps, product prioritization, execution and product support for desired customer solutions.Understand competitive marketplace and market drivers that motivate customers, trade allies, and other market actors to purchase and participate in products and programs.Prepare product / program plans, design products, programs and processes, and conduct analyses in accordance with established customer and market needs, and requirements.Identify and secure the services of third-party partners and program implementers and actively manage their performance to ensure product / programs deliver intended results.Leverage corporate strategies to set alignment with priorities and deliver continuous improvement and workflow across multiple teams.Manage all aspects of the product / program performance, including financial, risk, operations and business performance.Experience in identifying new and existing customer/business requirements/needs, and formulating and implementing corresponding solutions while working with internal and third-party partners for rapid piloting and product / program launches.Possess product management and development experience in defining, developing, launching, implementing and supporting customer programs and products.Work collaboratively with cross-functional teams to handoff for internal development of qualified concepts. Collaborate and partner with internal cross-functional teams such as marketing, IT, customer service and external partners/implementers to prepare for product launch.Develop commercial business models and business cases to evaluate product opportunities.Facilitate collaboration between internal and external stakeholders in building consensus around common objectives for product offerings.Leader in customer collaboration across all stages of work. Ensures customer needs are consistently met.Think proactively and identify new opportunities and optimize existing solutions and product offerings to meet evolving customer needs and requirements.Utilize strategic business acumen and leverage product / program data analytics to make decisions to enhance product / program performance and delivery.Required Qualifications5 years of product management experience with a proven track record of delivering program results and outstanding customer experiences.Desired QualificationsStrong product or program management skills, with experience managing third-party vendors or consultantsExperience leading diverse, cross-functional teams with internal and external stakeholdersA customer-focused mentality and desire to want to drive an exceptional customer experienceTechnical background in the fields of sustainability, building science, and or energy managementAnalytical mindset that tracks progress, develops data-driven insights, and evaluates opportunities for improvementStrong written and verbal communication/presentation skillsHow Do I Apply?Apply on this website or send an updated resume to [email protected] Proliance:We are a technical & digital marketing staffing agency based in Seattle, WA that specializes in matching you with quality opportunities that meet your professional aspirations. We offer contract, contract to hire and direct placement services to top Fortune 500, mid-market, and emerging companies from a variety of industries. Our staffing success in the telecommunication, financial, insurance, retail, travel, healthcare, professional service and technology industries are how we've built a reputation for long-lasting, authentic relationships.Follow us on Facebook, Twitter, LinkedIn, and Google+ for recent news and current openings. Why Work for Us?Proliance Consulting offers a competitive salary and benefits package which includes the following:Medical: Proliance covers 50% of our employee's premiums and 25% of any dependents on a plan administered through Regence.Vision: Proliance covers 50% of our employee's premiums and 25% of any dependents on a plan administered through Regence. Dental: Proliance offers a plan administered by Delta Dental.Retirement: Proliance offers a matching 401K savings plan for pre-tax or Roth retirement savings.Deposit: Proliance offers direct deposit to all employees.Time Off: Proliance offers accrued paid time off to all employees.Pay Statements: Proliance offers the flexibility to view and manage your paycheck online.Referral Program: Proliance offers competitive bonuses for employee referrals.Proliance Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proliance Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.