Finance Salary in Tempe, AZ

Your Purpose:At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.Flexible Schedules Available: Day shift Night shift Weekends Weekdays Full-time or Part-time Are you: Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What you'll do here:As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms. You will also provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies. Conduct face-to-face tax interviews with clients. Generate business growth, increase client retention, and offer additional products and services. Answer client calls via our national call center routing system. Answer tax related questions and provide future tax planning to clients in a timely fashion. Collection and processing of clients' payments while ensuring timely deposits. Marketing and business generation efforts. Support office priorities through teamwork and collaboration. Mentor and support teammates, providing guidance and in some cases acting as a lead. This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business. Skills you'll bring for success: 2+ seasons of previous tax experience Experience completing individual, trust, &/or partnership tax returns Passion for providing extraordinary customer service Excellent communication and interpersonal skills Successful completion of the Jackson Hewitt Tax Knowledge Assessment Experience working in a fast-paced environment Strong attention to detail and accuracy Bachelor's degree in accounting or related field preferred Field Instructor, Remote Support, or Call Center certification a plus Tax planning and audit support experience preferred Bachelor's degree in accounting or related field a plus CPA or Enrolled Agent license is a bonus PTIN Certification: Yes

Job Title Client Accountant Job Description Summary Responsible for the performance of cash and accrual management functions, general ledger accounting, and financial reporting. Use established accounting principles to work under limited supervision and to consistently produce a high quality and accurate work product. Job Description Job Description:• Perform Full Cycle Accounting to include analysis of accounts or accounting transactions. Prepare and assist with cash management, AP and AR, Accruals and reconciliations. Prioritize and maintain organization of a high-volume workload for multiple clients.• Prepare comprehensive financial reporting packages timely and accurately in accordance with internal controls and client requirements; Includes prioritizing and maintaining high volume workload and productivity standards for multiple clients.• Apply appropriate procedures for preparation of accounting records, research of transactions and reporting.• Prepare and review fixed asset ledgers to ensure items are properly capitalized and depreciated based on owner requirements; Calculate and record straight-line rent based on client preferences.• Apply the financial policies and procedures of the company and bring inconsistencies and problems to the attention of management.• Research, analyze and effectively communicate basic accounting issues and escalate appropriately. Effectively communicate and collaborate with clients and property management in a timely manner.• Comply and assist with internal and external audits by providing appropriate documentation and information as requested.• Perform other related duties as required or requested. Education/Experience/Training: • College degree in Finance or Accounting preferred.Work Experience:• Requires some experience, but less than one year or equivalent combination of education and experience.• Specialized Knowledge/Skills - Prior experience with accounting or database software packages preferred; Basic knowledge of commercial real estate preferred; Proficient in MS Office.Competencies:• Analytical• Attention to Detail• Communication - Oral & Written• Customer/Client Focus• Financial Management• Organizational• Time ManagementCushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

JOB DESCRIPTION As a 100% employee-owned contractor, when you work at Sundt, you're not just hiring on at a company, you're joining a culture. Because everyone at Sundt is part owner, you'll join a team of people who are deeply invested in their work. From apprentices to managers, we're passionate about the details and deliberate in everything we do.At Sundt we focus on building long-term prosperity for our clients, communities, and employee-owners. We offer competitive pay, industry-leading benefits including a 401k and employee stock ownership plan, incentive programs for craft and administrative employees as well as training that focuses on your personal and professional growth. We're driven by skill, grit and purpose. Join us as we strive to be the most skilled builder in America.Job Summary As a Financial Analyst at The Sundt Companies, Inc., you will play a crucial role in supporting the finance department by providing in-depth financial analysis, forecasting, budgeting, and reporting. You will work closely with various stakeholders, including senior management and the Finance & Accounting team, to ensure the company's financial health and profitability in a highly competitive construction industry. The Financial Analyst will partner with our IT team to expand the Company's use of data analytics tools. The position will report to Sundt's Chief Financial Officer and will be based at Sundt's Corporate headquarters in Tempe, Arizona. As part of our growth strategy, we are seeking a skilled and motivated Financial Analyst to join our dynamic finance team and contribute to our ongoing success.Key Responsibilities Financial Planning and Analysis: • Conduct comprehensive financial analysis to evaluate the financial performance of the Company and its businesses, identifying areas for improvement and potential risks.• Create detailed financial models to assist in budgeting, forecasting, and decision-making processes.• Support Company's businesses with ad hoc financial analysis. Budgeting and Forecasting: • Coordinate Company's annual strategic planning and budgeting process• Validate management forecasting assumptions based on market trends, project progress, and anticipated changes in the construction industry. Cost Management: • Track and analyze expenses, including labor, materials, equipment, and overhead costs.• Recommend cost-saving initiatives and efficiency improvements to enhance project profitability. Business Intelligence: • Support preparation and distribution of management financial reporting as needed.• Partner with Company's Data Analytics Center of Excellence to optimize Company's management reporting.• Present financial results to management, highlighting key performance indicators and financial trends. Investment Analysis: • Evaluate potential investment opportunities in keeping with Company's capital allocation policy.Collaborative Partnerships:• Collaborate with various departments, including project management, procurement, business development and prequalification, to gather and analyze financial data.Minimum Job Requirements• Bachelor's degree in finance, accounting, economics, or a related field.• Proven work experience as a Financial Analyst, preferably in the construction or real estate industry.• Strong analytical skills with the ability to interpret complex financial data and draw meaningful conclusions.• Proficiency in financial modeling, forecasting, and data analysis.• Advanced knowledge of Microsoft Excel and other financial software applications, such as Microsoft Power BI.• Experience with ERP platforms and data extraction software is highly preferred. • Familiarity with construction industry terminology, cost control processes, and project management principles is a plus.• Excellent communication and presentation skills, both written and verbal.• Strong attention to detail and accuracy.• Ability to work independently and collaboratively in a team environment.Safety LevelNon-Safety SensitiveNote: Jobs with the Safety-Sensitive designation are those that include tasks or duties that the employer reasonably believes could affect the safety and health of the employee performing the task or others such as operating a vehicle, operating equipment, operating machinery or power tools, repairing/maintaining the operation of any vehicle/equipment, the handling/disposal/transport of hazardous materials, or the handling/treatment/disposal of potentially flammable/combustible materials.Equal Opportunity Employer Statement: Sundt is committed to the equal treatment of all employees, and/or applicants for employment, and prohibits discrimination based on race, religion, sex (including pregnancy), sexual orientation, gender identity, color, age, disability, national origin, covered veteran status, genetic information; or any other classification protected by applicable Federal, state, or local laws.Benefit list:Market Competitive Salary (paid weekly)Bonus Eligibility based on company, group, and individual performanceEmployee Stock Ownership Plan & 401KIndustry Leading Health Coverage Starting Your First DayFlexible Time Off (FTO)Medical, Health Savings, and Wellness creditsFlexible Spending AccountsEmployee Assistance ProgramWorkplace Wellness ProgramsMental Health ProgramLife and Disability InsuranceEmployee-Owner PerksEducational AssistanceSundt Foundation - Charitable Employee-Owner's program

Staff AccountantIndustry: HealthcareLocation: Tempe, Arizona (hybrid - after training in-office 1-2 times per month)Overview:The Staff Accountant has a key role responsible for maintaining accurate financial records, ensuring compliance with industry regulations, and supporting the overall financial health of the organization. This position requires a strong understanding of accounting principles, attention to detail, and a desire to work in a team environment.This position offers a challenging and rewarding opportunity to contribute to the financial stability and success of a healthcare organization. The Staff Accountant will play a crucial role in maintaining fiscal responsibility while adhering to the unique financial landscape of the healthcare industry.Key Responsibilities:• Maintain accurate and up-to-date financial records• Reconcile and balance general ledger accounts.• Record and categorize financial transactions in accordance with accounting standards.• Assisting in preparation of monthly, quarterly, and annual financial statements.• Analyze financial data to ensure accuracy and provide insights to management.• Reconcile and balance general ledger accounts on a regular basis.• Investigate and resolve discrepancies in a timely manner.• Assist in the preparation of annual budgets and forecasts.• Monitor budget performance and provide variance analysis.• Provide financial insights to support strategic decision-making.• Revenue recognition• Assist in the development and monitoring of annual budgets• Track and analyze expenditures, ensuring adherence to budgetary guidelines.• Work closely with department managers to review and manage expenses effectively.Qualifications:• Bachelor's degree in Accounting, Finance, or a related field.• CPA (Certified Public Accountant) or relevant professional certification is preferred.• Experience in healthcare finance or accounting is highly desirable.• Proficient in SAGE software or ERP accounting software• Proficient is Microsoft Excel Pivot Tables and v lookup• Strong analytical, organizational, and communication skills.• Ability to work collaboratively in a dynamic, fast-paced environment.Attributes:• Attention to Detail: A meticulous approach to financial data and documentation.• Integrity: Upholding ethical standards and maintaining confidentiality.• Adaptability: Flexibility in handling changing priorities and tasks.Team Player: Collaborative mindset to work effectively with cross-functional teamAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

DESCRIPTIONAmazon’s Transportation Execution & Systems Team is seeking a Transportation Analyst to join a team that identifies, creates, develops and integrates innovative solutions that lead to improvements in our North American transportation network. Amazon transportation encompasses all of the operations that deliver worldwide shipments to and from our fulfillment centers and third party locations. The Network Operations Center needs exceptionally talented, bright, and driven people to design, develop, and improve our transportation systems. Key job responsibilities- Drive continuous improvement by identifying ways to streamline processes and reduce waste- Problem solve and design solutions for Amazon's transportation network- Maintain/update internal documentation for internal training and reference- Support large scale transportation programs- Configure the inputs driving shipping decisions for packages in our North American transportation network We are open to hiring candidates to work out of one of the following locations:Atlanta, GA, USA | Tempe, AZ, USABASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvementsPREFERRED QUALIFICATIONS- 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience- 1+ years of management experience- Bachelor's degree- Experience with SQLAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

TTEC is seeking a Switch Solutions Reporting Principal Analyst to join our Enterprise Intelligence team. What you’ll be doing: The ReportingPrincipal Analyst will be considered a Data Subject Matter Expert (SME).This is a business-focused role that requires a deep understanding of thespecific needs of the organization, with heavy focus on switch solutions and howthey function and impact the business. This position is responsible for servingas an advisor and support to our Internal and External Reporting users as itrelates to new solution implementation, as well as questions or concernsrelated to metrics utilized within our reporting environment. The job functionwill require the candidate to work closely with users from the Human Capital,Finance, IT, and Operations departments. Additional components of this position include: SQL, MDX, and DAX query creationDevelopment, documentation and maintenance of existing and new processesCreation, implementation, and regulation of development standards and best practicesSkilled in problem resolution, development of business rules, system interfacesGather and document requirements in a clear and organized mannerCreate appropriate documentation to hand over operation of solutions to other teams as neededCreate intuitive visualizations and dashboards to provide insights to usersWhat skills you’ll need:Bachelor's degree of higher in Computer Science, Data Science, Business Intelligence, Data Warehousing, IT or related field from an accredited college, university or institution.6+ years' experience working with data from switch solutions (ex: Avaya, Cisco, BrightPattern, etc)Proficient with MS Office Suite applications especially Excel 2016Experience working with Finance, IT and other cross functional groups in a team environment to provide support.The ability to multi-task in a fast-moving environment across multiple functions and several dynamic projects.Strong appreciation for the importance of ensuring accuracy in all reporting technologies.Creative problem solving and collaborative team-work Who We Are: TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other. Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients. Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TTEC ’s business processes and operations. Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC . Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Who We Are:University of Advancing Technology (UAT) is an elite, intimate, private college in Tempe, Arizona, focused on educating students in advancing technology who desire to innovate for our future in disciplines such as Advancing Computer Science, Information Security, Game, and New Media technologies. Are you a technophile who loves the values of the traditional academy, but want the modern technology campus? Living on campus, students are surrounded by a true living-learning technology environment that incubates their ideas into innovations that students can patent and take to market. Students must create an innovation project to graduate.We are an entrepreneurial, results-oriented company recognized for delivering high standards of innovation and service. As an organization designed to change the lives of some of the brightest young minds, we rely on the excellence of every member of our family to continuously exceed our own standards and our students' expectations.The Role: UAT is looking for a Financial Aid Advisor that is driven to help our students finance their education seamlessly. The Financial Aid Advisor will be responsible for reaching out to our brilliant students and assisting them through the FAFSA process, discussing other financing options, completing document verification, packaging students, and ensuring students have a financial plan in place for payment of institutional charges. Our students are incredible and our Financial Aid Advisors are there to ensure students can achieve their dreams to start their journey of higher education.Responsibilities: Coordinate financial consultations with prospective students Create financial estimates and assist students with year-round financial planning Provide both prospective and current students with alternate funding options Assisting students by finding creative resources to help fund their education. Working hand-in-hand with the student to meet the needs is important as financial aid planning is not a one-size-fits-all. Educate prospective and current students regarding regulations, policies, procedures, and requirements for select financing options including federal financial aid Provide proactive, accurate, and comprehensive know-how to students while focusing on delivering a top-notch student experience Manage various student accounts to ensure timely and accurate communicationSkills/Requirements: Bachelor's degree required You have experience with the entire financial aid process including but not limited to FAFSA, assisting with all required financial aid documents, verification, packaging, entrance and exit counseling, etc. You have experience working in a high-volume financial aid department while being responsible for your own cohort of students You're smart, innovative, and see your ideas through to the finish line You're the definition of a team player. You're friendly and genuine. You show excellent interpersonal and relationship building skills You're skilled, resourceful, and a fearless problem-solver You're a master of communication and collaboration internally and cross-departmentally You maintain trustworthiness, confidentiality, and are discreet You take ownership and go the extra mile to get the job done You consistently execute deadlines while navigating through a fast-paced environmentSalary:$47,000-$55,000 / annually (depending on experience)Location and Work Hours: This is not a remote position; candidates must be willing and able to work in-person at the Tempe campus Monday through Friday, 9am-6pmSummary of Employment Benefits: Two Medical insurance options with 100% of the team member premium paid for one. UAT has your BACK, by covering 100% of the monthly premium for Short-Term and Long-Term coverage. Dental, Vision, 401k, Life Insurance, and AD&D Options Vacation, Personal Time, and over 15 Paid Holidays - we work hard, but give you that extra time to play hard as well! Competitive Employee and Dependent Scholarship Programs; we take pride in your educational background and look forward to supporting your families' academic goals and endeavors. Meal Benefit at University Café. HANGRY? Never heard of here. Come get your lunch at the café, on us, YUM! University Store Discount amongst other Discount Programs. Positive, open, and transparent Work Environment and culture that includes Kudos Program, Casual Fridays and Select Work Weeks, Employee Wellness Activities, Bring your Pet to Campus, along with Summer and Winter Happiness Events. Flexible Work Schedule: Telecommuting options based on tenure. Employee Training and Development: Essential Skills Modules are scheduled on the job, allowing for learning, working, and implementation.UAT does not discriminate on the basis of race, color, religion, national origin, sex, age, or disability. It is our intention that all qualified applicants be given equal opportunity and that the selection decision be based on job-related factors.UAT does not sponsor foreign visas. Thank you for your understanding.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.What You'll DoAll leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.Recruit, hire and develop people to drive a culture of high performance and engagementAccountable for team performance through teaching, coaching and providing meaningful feedback to build capabilitiesSupport strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivityPromote community involvementAdapt team priorities to respond to customer and business partner needsProvide front line supervision to an operational, service or administrative teamWho You AreProvides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business resultsProven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demandsStrength in driving metrics to deliver results that will meet or exceed business goalsAble to travel as requiredProbe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternativesBenefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

DESCRIPTIONThis is a full-time role and we offer our team the flexibility of a hybrid work schedule; with a minimum of three scheduled days in office and the option to work two days at home. We value in-person collaboration and time spent face-to-face. You will benefit from a schedule which incorporates a combination of work from the office and work from home days. Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Support Specialist within the Account Health Support (AHS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers.Position Description: Account Support SpecialistLocation: Tempe, AZLanguage Requirements: EnglishShift Requirements: Full time 40 hours Sunday-Saturday Training: 8-10 weeks instructor-led onsite training with the option for hybrid work schedule post training. AHS Specialists provide dedicated support to third-party Sellers. We eliminate frustration and consult with Sellers on best ways to address opportunities for their business on Amazon’s e-commerce platforms. The objective of this role is to deliver sustainable results that improve Sellers performance, while aligning to Amazon requirements. We use Standard Operation Procedure and judgment to provide guidance to Sellers on complex cases. The successful AHS Specialist will have a high degree of soft-skills, the ability to empathize with others and capable of succeeding in a fast-paced environment. AHS Specialist will also be analytical and customer service-oriented.The AHS Specialist will be required to engage in frequent written and verbal communication with Sellers, department management, risk analysts, other company associates, and third-parties to accomplish goals. The AHS Specialist will be required to contact Sellers by phone and email. Up to 70% of the day could be inbound and outbound phone contact. The successful AHS Specialist will be able to redirect difficult conversations as the Specialist engage with pre-suspension and post-suspension level Sellers who are in poor standing. Summary of Responsibilities- Demonstrates effective, clear and professional written and oral communication.- Provides prompt and efficient service to Amazon Sellers, including the appropriate escalation of Sellers’ issues.- Maintains a positive and professional demeanor always portraying the company in a positive light while effectively managing sensitive issues.- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.- Liaises with other departments as required to resolve Seller’s issues and questions.We are open to hiring candidates to work out of one of the following locations:Tempe, AZ, USABASIC QUALIFICATIONS- 1+ years of customer service experience- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in payments or e-commercePREFERRED QUALIFICATIONS- Speak, write, and read fluently in EnglishAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Business Area: Operations – Procurement We make sure Amazon gets value for money every time it buys non-inventory goods and services for its Fulfillment Centers (FCs) and corporate business. It’s a fast-paced operation that supports growth and change, works with every department and is driven by Key Performance Indicators – and there’s plenty of healthy competition. We work individually and as part of teams, meeting regularly to cement our relationships and approach. The Site Procurement Operations Center (SPOC), reporting into the Global Procurement Organization (GPO), ensures that Amazon gets value for money for non-inventory goods to provide the Fulfillment Centers with the necessary shipping supplies they need to operate smoothly. The team has two divisions: North America (NA) and Europe (EUK). As a supply chain specialist, you will provide functional support to a group of Fulfillment Centers (FCs) for all aspects of procurement. The number of FCs within a group will depend on FC size and other relevant parameters. This includes securing the constant flow of packaging goods and services, supplied at the best overall value to the business on a day to day basis, Blanket Purchase Order management, Key Performance Indicators (KPI) bridging ownership, Accounts Payable invoice hold resolution, site launch support, and escalation management. SPOC currently provides these services for ~1200 sites across 14 countries.SPOC NA is a 24/7 team (shifts both days and nights) supporting Operations & the Field Procurement team and follows Amazon Corporate guidance for hybrid schedules, allowing team members to work from home up to two days per week with the other three days spent working in our office in Tempe, Arizona. Based on business need, our Specialists are slotted into different shifts. You may be required to work Days, Nights or Weekends. You must be open to any shift.Key job responsibilities· In partnership with the Supply Chain Leadership, provide support for the fulfillment centers, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, procurement transaction and expediting support· Develop deep knowledge of non-inventory items and align with like buildings to drive best practices· Ensure best practices are being shared and implemented· Work in partnership both internally and with suppliers to develop innovative solutions to provide Supply Chain support to the Operations network· Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, labor and janitorial services, etc.. Partner with Accounts Payable, Suppliers and various internal teams to ensure timely resolution of vendor payment issuesWe are open to hiring candidates to work out of one of the following locations:Tempe, AZ, USABASIC QUALIFICATIONS· High school or equivalent diploma or equivalent professional or military experience · 1+ year working in data analysis and formula creation in Microsoft Excel · 1+ year working with Microsoft Outlook management and rule creation · Key performance indicator (KPI) reporting experience in operations · Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays on-site in Tempe, ArizonaPREFERRED QUALIFICATIONS• Completed Bachelor’s Degree in Supply Chain Management, Business Administration, Engineering, IT, or related field • Strong experience in the following Procurement domains: Materials Management, Logistics, Supply Chain Operations, and/or Shipping Supplies• Experience in supplier/ vendor relationship management• Understanding of ERP and/or MRP systems (such as Oracle, SAP, Coupa, etc)• 1+ year of inventory planning/forecasting experience• Experience as a Non-Inventory Receiver or Stores Coordinator• Any additional sourcing and/or purchasing competencies would be advantageousAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.