Trade Finance Salary in Tempe, AZ

ABOUT REPAYREPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.ABOUT THE ROLEREPAY is looking for an experienced Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners. Each interaction is an opportunity to educate our clients on our industry leading products, as well as showcase how you and REPAY are best in class with exceptional talent and service. We offer a full benefits package, a competitive compensation package, and a stellar work environment where we empower each employee to make contributions that have impact on our company's continued growth and success. This position investigates and resolves software and hardware problems of existing clients and applicants.RESPONSIBILITIES• Completed training courses and attain the knowledge required to assist our Customer Database• Effectively manage client technical, billing, and product inquiries via phone, chat, email, or CRM case• Consults with EPP vendors, programmers, IT staff, Business Development staff, to explain software errors and/or recommend changes to programs.• Contacts software and hardware vendors to request service regarding defective products.• Assists with writing or revising user training manuals and procedures for both internal and external processes. Technical training documents, integration kits, written in non-technical terms.• Troubleshoot batch upload issues; work with EPP vendors as necessary to resolve issues.• Be the primary CS professional responsible for Set Up and installation of applications and equipment. Train other CS professionals to act as a backup.• Meet and exceed service level goals set for the Customer Service Team• Follow communication procedures, guidelines, and policies• Provide appropriate solutions and alternatives to issues and follow up to ensure resolution and client satisfaction• Keep records of all client interactions• Proactively communicate with our clients to help them understand the products and services REPAY offersSKILLS & EXPERIENCE NEEDED• Proven technical customer support experience• 2+ years of merchant services / payments industry experience preferred• Ability to manage difficult or emotional customer situations. Responds promptly to customer requirements and solicits customer feedback to improve service satisfaction. • Demonstrates a positive attitude with a willingness to continually develop skills and knowledge base.• Able communicate effectively, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.• Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.• Ability to work in a ticket and metrics driven environment• Familiarity with CRM systems and practices (e.g. Salesforce)• Must be able to communicate in a clear and logical fashion verbally and in writing• Must take pride and satisfaction in helping people• Must prioritize identifying and solving problems above merely answering questionsWHY JOIN REPAY.... BECAUSE CULTURE IS EVERYTHINGGROWTH & PEOPLE-CENTERED LEADERSHIPAs the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. FUN WORK ENVIRONMENT & GREAT TEAMSWe offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.INNOVATION & EDUCATIONWe create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events. PUTTING OUR PEOPLE FIRSTWe believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity.REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

DESCRIPTIONAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.This role affords an opportunity to work on the cutting edge of innovation, while directly contributing to driving an improved experience for Amazon customers and Delivery Partners. As a Program Manager for NA Flex Business Optimization, Strategy, and Scaling (BOSS), you will own strategy and initiatives around improving areas such as cost, quality, delivery partner experience, and expansion as we work to provide faster than same day delivery across North America. To achieve your goals, you will work with functions that cut across the organization; including technology, operations, and marketing.Key job responsibilities• Own the long-term road map for improving business results• Develop and utilize data inputs and KPI’s to inform operational adjustments.• Work closely with finance, marketing, capacity management, data science, engineering, and program management on process improvement and launch initiatives• Make difficult resource trade-offs and align leadership on inputs, outputs, and priorities.• Define and create processes that will scale to meet growing business demands.• Work closely with the business to understand day to day opportunities and pain points and implement short term and long term solvesWe are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA | Tempe, AZ, USABASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teamsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

OverviewBaker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 41,000 professionals and a combined worldwide revenue of $4.7 billion. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. ResponsibilitiesAre you looking for an accounting role to launch your career?Do you want to work with privately held and publicly traded companies that occupy all stages of development?As an Audit Associate at Baker Tilly (BT), you will be a value architect delivering audit and other assurance services to clients. As one of the fastest growing firms in the nation, BT offers you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development.You will enjoy this role if you:Desire to become a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challengesWant to work for a leading CPA advisory firm whose owners have both their clients' and employees' best interests in mind and are transparent in their decisionsValue your development and want to work for a firm that provides a great work environment (ask us about My Time Off, My Development and Dress for Your Day!)Want to grow professionally and develop your client service and technical accounting skills to build a career with endless opportunities now, for tomorrowYou will have the opportunity to:Be a trusted member of the engagement team providing various assurance and consulting services:Proactively engage with your clients throughout the year to gather needed information to complete testing and respond to questions raisedPerform substantive testing on client's balance sheets and income statementsTest for deficiencies of internal controls and discussing recommendations for improvementLearn and grow from direct on-the-job coaching and mentoring along with participating in firm wide learning and development programsUtilize your entrepreneurial skills to network and build strong relationships internally and externally with clientsBuild friendships and strong work relationships while gaining valuable experienceQualificationsSuccessful candidates willhave:Bachelor's or master's degree in accounting or a related degree in business, with sufficient course work and credits to sit for the CPA exam in the state you are being consideredOutstanding academic performance required, with a preferred GPA of 3.0 or aboveRelevant internship, work experience and/or involvement with a professional organizationThe abilityto work effectively in a team environment with all levels of client personnelDemonstrated skills in the areas of time management, communication, interpersonal skills, relationship building, collaboration, and problem solvingOrganizational and analytical skills, initiative, adaptabilityProficiencywith Microsoft programs (Word, Excel, PowerPoint, etc.)Availability to travel as needed for client projectsThere is currently no immigration sponsorship available for this position

ABOUT REPAYREPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.REPAY (Realtime Electronic Payments) is currently seeking a talented Risk Support Specialist. The ideal candidate will be a detail-oriented, self-starter who will be responsible for supporting the efforts of REPAY's Risk team. Tasks include coordinating, preparing, and reviewing merchant specific reporting, examining merchant processing behavior against established benchmarks to identify escalations and organizing/prioritizing tasks for identified department initiatives. You will be responsible for:Logging and reconciling daily ACH Rejects per Risk department proceduresProcessing and scrubbing data to be used for various daily reports for Risk reviewPreparing and delivering concierge reporting for VIP level clientsAssisting with completing due diligence on merchant risk behaviors when requestedEscalate risk concerns to Senior Risk Support rep and Risk ManagementDocumenting exceptions/communicationsUpdating policy and procedure documents when changes are approvedWork with Senior Risk Support Rep/Risk Managers to maintain/improve existing projects as needed/requestedCreate efficiencies in reporting as identified/requestedFacilitate internal/external department tasks/communications as neededAccept/prioritize incoming projects from Senior Risk Support Representative and Risk ManagementAdapt to changes within department as neededSkills and experience you should possess:One to three years' experience in payments processingOne to three years' experience in Risk ManagementOne to three' experience in data entryStrong proficiency with Excel to include (e.g., pivot tables, v-lookups, compiling of mass data)Communicate effectively (written and verbally) with internal and external associatesExcellent organizational, analytical skills and note taking skillsMust be able to adhere to and meet given task deadlinesMust maintain a prominent level of accuracy in performance in a high-speed environmentMust have a demonstrated ability to work independentlyFamiliarity with CRM systems and practices (e.g., Salesforce)Proficiency with Microsoft applicationsWHY JOIN REPAY.... BECAUSE CULTURE IS EVERYTHINGGROWTH & PEOPLE-CENTERED LEADERSHIPAs the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. FUN WORK ENVIRONMENT & GREAT TEAMSWe offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.INNOVATION & EDUCATIONWe create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events. PUTTING OUR PEOPLE FIRSTWe believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity.REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.