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Human Resources Assistant Salary in Seattle, WA

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Program Manager III, Senior Program Manager, Device Digital & Alexa Customer Service
Amazon, Seattle, WA, US
DESCRIPTIONAmazon's Customer Service (CS) organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa CS (D2AS) Team. You will be a key member of the Customer Experience Solutions (CXS) team, which is responsible for driving high-visibility, global programs that directly impact customers every day. You will own and execute complex projects and programs, and will be seen as a thought leader and innovator. The role focuses on innovation, global expansion, adoption, and monitoring of Amazon’s customer service products. These product are designed to help millions of Amazon customers successfully use their Amazon devices (i.e. Kindle, Tablets, Fire TV, Echo) and digital services (i.e. Alexa, Video, Music, Photos) every day.This role is based in Austin (TX, US)/Seattle (WA, US), team. We are looking for a candidate with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive impactful customer-facing programs. The ideal candidate sees around corners, has a strategic mindset, shows bias for action in ensuring projects are set up for success, and earns trust through stakeholder engagement.Key job responsibilitiesThe candidate will have a proven record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover. Responsibilities will include:• Develop and deliver compelling presentations, product demos, sample solutions, and discussions to drive awareness and adoption of Amazon’s troubleshooting services.• Collaborate with internal teams to define the product roadmap based on feedback provided by customers using our troubleshooting services.• Define business and systems requirements working with internal customers to improve integration of D2 products within new product business lines and devices.• Liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables. • Support partner teams to refine processes and increase efficiency in line with program objectives.• Make appropriate tradeoffs to optimize time-to-market in consultation with stakeholders.• Manage multiple internal and external, cross-functional and globally distributed stakeholders.• Develop change processes associated with program rollout and ongoing support.• Track delivery against program objectives and implement proposals to improve program services and efficiencies.• Scale programs to expand coverage of existing services or programs to additional domestic and international locations.A day in the life“If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!”Benefits Summary:“Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan”About the teamAmazon revolutionized customer service, now we are changing what customers expect from technical support. We’re responsible for the Customer Experience Solutions for all Amazon Devices and Digital properties, from the Kindle and Echo, to Amazon Music and Prime Video. In this role you will support millions of customers, across many dynamic Amazon businesses.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 5+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Assistant Dean of Admissions and Financial Aid
University of Washington, Seattle
Although open until filled, priority application date is March 22, 2024.As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. Founded in 1899, the University of Washington School of Law is one of the nation's top public law schools; it also enjoys strong private support for leading programs in Asian Law, Global Health, Law & Technology, Tax, and Environmental Law.  Located in William H. Gates Hall, a new state-of-the-art facility in vibrant Seattle, the School of Law is also home to the Gates Public Service Scholars program and the Barer Institute for Law and Global Human Services.  The University of Washington is a top research institution with over 250 degrees within 150 departments & programs across 18 colleges and schools, including the new interdisciplinary College of the Environment. The main campus is located at the confluence of Puget Sound and Lake Washington.The University of Washington School of Law is seeking an experienced Assistant Dean of Admissions & Financial Aid (E S 11) to lead our J.D. admissions program.  The individual in this position will lead and direct a program that will meet the school's recruitment and admission goals. This position is charged with the development of strong relationships to attract a well-qualified, diverse entering class for the UW School of Law. The Assistant Dean of Admissions & Financial Aid holds primary responsibility for recruitment, admissions, enrollment, and financial aid for the School of Law. The position reports directly to the Dean.The successful candidate will have a passion for excellence, a commitment to building a diverse and multicultural student population, and the creativity and leadership skills to advance our admissions department to the next level of success.DUTIES AND RESPONSIBILITIESRecruitment (50%) Develops and oversees administration of the Law School's recruitment and admissions strategies, including the development of a metrics system to ensure enrollment of a diverse, highly qualified student body. In collaboration with the marketing and communications department, develops and executes marketing strategies to support key admissions goals, including the production of relevant multi-media products (e.g. website, blogs, video). Represents the school and coordinates other staff representation at national and local recruitment events. Provides information regarding academic programs offered and admissions policies and procedures for prospective and admitted students. Leads the review and evaluation of applicant files to determine the admissibility of applicants using established school admissions standards.Leadership and administration (45%) Acts as a liaison to student groups and pre-law advisors to enhance and develop programs to improve admission yield and student diversity. Oversees Admissions office annual operations and scholarship budget. Develops and oversees financial aid and scholarship administration and programming including financial aid literacy and counseling. Supervises Admissions staff, including hiring, performance management, training, discipline, merit and promotion recommendations.Other (5%) Performs other related duties as necessary.MINIMUM REQUIREMENTS M.A. degree in Education or Student Counseling AND 4-5 years of experience recruiting and retaining a diverse student class.  Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.ADDITIONAL REQUIREMENTS Public speaking experience. Excellent oral and written communications skills. Demonstrated ability to work with diverse communities. Web management skills; computer literate with word processing and database programs. Ability and willingness to travel, including over some weekends. Discretion and the ability to maintain confidentiality. Ability to collaborate across organizational boundaries Ability to work independently and professionally under the pressure of frequent deadlines in a fast-paced environment.DESIRED QUALIFICATIONS Juris Doctor Ability to work collaboratively with peers on an administrative leadership team with a commitment to excellence and the law student experience. Engaged in the higher education community, the legal education literature and accreditation standards, and expertise in best practices for recruitment and retention of law students.
Executive Assistant III, AWS HR
Amazon, Seattle, WA, US
DESCRIPTIONAmazon HR’s mission is to build a workplace where Amazonians can invent on behalf of our customers. The AWS Human Resources organization is looking for a flexible, proactive, multi-tasking Executive Assistant who wants to be part of a collaborative, innovative, customer-obsessed, multi-functional team. We are looking for someone who is motivated by helping leaders and their teams operate with greater efficiency to support the Vice President of Human Resources for Amazon Web Services. This position is located in Seattle, WA.In this role, you will have the opportunity to work with a multi-functional, global team and will support the Vice President of Human Resources for AWS by managing and optimizing calendars, supporting travel, and participating in team leadership meetings to drive effective follow-up to key actions and projects. This role will require the ability to manage multiple requests and priorities simultaneously, meet deadlines, and show flexibility to change direction when needed. You will apply your curiosity, business acumen, and judgement to effectively prioritize work and react with appropriate urgency to emerging situations. Bias for action, willingness to roll up your sleeves, and the ability to effectively communicate and collaborate across all levels of the organization will support your success in this role. A high level of integrity and discretion in handling confidential information is crucial.Key job responsibilitiesResponsibilities Include:Provide seamless support to the Vice President and leadership team to support organizational prioritiesProactively manage leaders calendars with attention to accuracy, detail, and allocation of time to promote productivity; recognizing the need to re-prioritize as appropriateCoordinate domestic and international travel in compliance with existing policies and procedures, ensuring effective use of time and resourcesOrganize and manage meetings, off-sites and team-based eventsAnticipate challenges and plan accordingly ahead of need (outside of calendaring i.e. staffing, development, talent pipeline, etc.)Understand business priorities and proactively look for ways to improve processes to create efficiency and scale for the leadership team, ranging from organizational communication mechanisms to tools to planning meetingsPlan the annual organizational calendar and facilitate the integration and prioritization of emerging prioritiesTrack and help drive completion of key deliverables and follow up on outstanding itemsReview and copy-edit business documents, communications, and presentations with a high level of accuracySupport and, at times, manage small to medium projects based on organizational needs and professional development interestsBuild relationships and work collaboratively with Executive Assistants throughout the team and across the companyProactively look around corners and take the initiative to alert leaders on future actions required of them, potential scheduling conflicts and other forward-looking items.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- Experience with Microsoft Office products and applications- Experience with C-level executive calendar management- Experience as an Executive AssistantPREFERRED QUALIFICATIONS- Experience managing teams- Experience working in a matrixed organizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,000/year in our lowest geographic market up to $176,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Litigation Legal Administrative Assistant - Temp to Hire
Beacon Hill Staffing Group, LLC, Seattle
Beacon Hill Staffing Group's client is a full-service Am Law 200 business law firm. They are looking for a Litigation Legal Administrative Assistant/Office Manager. You have an incredible opportunity to join a dynamic team with industry-leading job satisfaction. The team sets trends, breaks records, and helps clients and employees thrive. You will be a part of an extraordinary group of individuals who collaborate and find solutions together -- a team that is inclusive, makes connections, and brings their passion and pride to all they do.Location: Onsite, Seattle, WA 98101Start: ASAPDuration: open-ended with the possibility to convert to a permanent position.Hours: 40-hour workweeksRequirements:5+ years of litigation legal administrative assistant experience;Knowledge of all court rules, deadlines and policies, including e-filing procedures for U.S. District Court, State Courts, and Appellate Court;Ability to perform basic on-line research, including searching court dockets;Ability to prepare a table of contents and table of authorities;Strong knowledge of the English language including excellent spelling, grammar, punctuation, form and style;3+ years of human resources, business administration, or law office administration experience;Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint), DocuSign, Adobe or Kofax, document management, and time entry systems. iManage and Intapp a plus; andHigh school diploma or equivalent.Responsibilities:The Litigation Legal Administrative Assistant/Office Manager is responsible for supporting litigation attorneys, as well as day-to-day office management and administrative functions for our Seattle office with an emphasis on ensuring the delivery of superior client service.Drafting legal correspondence;Document preparation, compilation, and review;Interacting with clients telephonically, in-person and via email;Handling of general office administrative tasks;Nurturing a productive office in a respectful environment with a focus on superior client service;Acting as day-to-day Office Manager this position directs, coordinates, and implements routine human resources, facilities, operations, and general administrative functions for the Seattle office; Performing human resources functions for the Seattle office under the supervision of the Chief People Officer and in consultation with the Seattle Office Managing Partner, including recruiting, training, performance evaluations, counseling, discipline, orientation, exit interviews, departure checklists, and resource allocation for support staff;Assisting Facilities Manager as needed with coordination of build-outs, office moves, lease arrangements, and space planning; Overseeing workplace safety and security procedures;Assisting various departments with special event planning for promotional, client development, marketing, and in-house training events;Coordinating and assisting IT and Facilities Departments with troubleshooting, training, maintenance, and technical support for all office and computer equipment and materials;Conducting regular staff meetings to review, assess, and revise office procedures;Adheres to departmental/Firm goals and policies;Other duties as assigned.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .We look forward to working with you.Beacon Hill. Employing the Future (TM)
Executive Assistant, Internal Audit
Amazon, Seattle, WA, US
DESCRIPTIONAmazon Internal Audit is a global team that works across all of Amazon's businesses. Through audits, we help protect the company and help drive improvements across Amazon; our work is reported to senior leaders and the Audit Committee of the Board of Directors. Internal Audit is looking for an Executive Assistant who wants to work in a fast-paced, exciting, growing organization. This is a Seattle based in-office EA role supporting the Chief Audit Executive and overseeing the IA executive assistant team that supports multiple Directors and the department. This exciting role requires superior attention to detail, great organizational skills, the ability to meet tight deadlines, and to juggle multiple competing priorities and requests across internal and external stakeholders. A high level of integrity, complete discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the department is important. The ability to be flexible and to change direction at a moment’s notice is critical. You must have the ability to communicate well and to manage multiple assignments and people simultaneously.You will be able to anticipate needs, highly organized, extremely detail oriented, self-motivated, as well as a demonstrated ability to respond effectively to changing workloads and priorities.Key job responsibilities• Effectively and proactively support multiple Internal Audit Directors• Manage complex calendars and scheduling, often spanning multiple locations globally, including meetings senior executives and lines of business across the company• Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner• Track and help drive completion of key deliverables and follow up on outstanding items (including meeting action items), including preparation, review, editing of Senior Executive and Board-level documents• Work successfully in a team environment and build effective working relationships inside and outside the group • Document meeting minutes of key internal meetings. • Work closely with the Internal Audit leadership team, Recruiting, Human Resources, Finance and other Executive Assistants to provide support to the department• Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events)• Manage domestic and international travel as well as expense reporting• Management of team space, including moves and reconfiguration, catering and supply orders• Complete a high volume of tasks and projects quickly with little guidance• React with appropriate urgency to situations and events that require a quick response or turnaroundAbout the team*Team Culture*Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.*Work/Life Balance*Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.*Mentorship and Career Growth*Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of executive assistant experience- Experience with executive level calendar management- Experience with domestic or international travel coordination- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Experience leading process improvements- Experience in a fast-paced, high-tech company- Experience designing processes to maximize efficiencyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,400/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Senior Program Manager, AWS Customer Service
Amazon, Seattle, WA, US
DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Amazon’s technology business has a history and tradition of leading the world in web-related technologies and services. AWS Support provides global technical and account support to a wide range of external customers who are building mission-critical applications on top of AWS services such as Amazon S3 and Amazon EC2. The team is a self-standing P&L with our ability to drive both Amazon Free Cash Flow and deliver a world class customer experience. Our team of talented employees are located around the world and are growing rapidly.Now, with Amazon Web Services (AWS), you have the chance to help individuals and businesses with their computing and applications in the Cloud. As a member of AWS Support, you will be at the forefront of Cloud technologies and part of the world’s premier cloud services company while enjoying the culture of a start-up. You will be surrounded by people who are smart, passionate about cloud services, and believe that world class support is critical to customer success.AWS's Customer Service (CS) organization is seeking an experienced Program Manager to join their Programs team. This team proactively engages with stakeholders across the company to leverage the voice of the customer and drive continuous improvement across the people, process and technology framework. The successful candidate is self-driven, customer obsessed and results driven. Has experience managing complex business challenges and a proven record of data driven decision-making. You are highly collaborative and able to influence without authority to drive large cross-functional initiatives forward and improve the Accounts, Billing and Payment experience of our WW customers. You will also have direct influence on how thousands of Cloud Support Builders around the world leverage tools and interact with customers. The ideal candidate has solid analytical, project management, strategic thinking, relationship building, problem solving, and communication skills along with deep experience of complex project and program delivery, from ideation, design and implementation to measurement and continuous improvement in a complex and ambiguous environment. Key job responsibilitiesAnalyze to understand business challenges and identify data-driven insightsPresent findings and strategy effectively at multiple levels of business both in verbal and written formEstablish partnerships with stakeholders and relentlessly advocate for the design, build and implementation of initiatives to achieve program / business goalsCommunicate clear and concise expectations and requirements with business and technology teamsTest and learn to improve effectiveness and efficiency of the initiatives driving strategyManage change and risk mitigation effectively Monitor and measure delivery against program / business objectives Enable transparency and decision-making across AWS leadership by providing critical communication and clear status of the initiatives you ownAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience with Excel and Programming Languages: SQL, Python, or RPREFERRED QUALIFICATIONS- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Senior Program Manager, Americas Customer Experience, Worldwide Customer Service
Amazon, Seattle, WA, US
DESCRIPTIONAt Amazon, we are working to be the most customer-centric company on earth. To do this, we look for the world’s brightest minds, offering an environment in which they can advocate for customers and solve complex problems on their behalf, with ingenuity and simplicity.The Senior Program Manager, Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team proactively engages with business stakeholders across the company to leverage the voice of the customer, drive continuous improvement, and launch new programs across some of the fastest growing markets in the world. A successful candidate will have experience managing complex business challenges and have the ability to influence and drive large cross-functional initiatives forward. They will have a strong bias toward data driven decision-making, and an innate ability to understand how metrics relate to business problems.Because the person in this role will influence team members across multiple countries, you will also need to be highly collaborative and able to influence without authority. Key job responsibilities- Drive the expansion and management of a strategic roadmap involving unique and innovative customer solutions.- Define areas of focus/opportunity supported by analysis, develop solutions, identify owners, set delivery/completion dates and set up mechanisms to ensure programs are on track.- Proactively identify and resolve issues that affect customer experience and may impair the team’s ability to meet strategic, product, and technical goals.- Actively build relationships across Amazon teams to deliver on your roadmap. Partner with program/product managers, category teams, finance, legal, operations associates and engineers to deliver on your roadmap.- Operate autonomously; drive programs end-to-end including business goals, technical solutions, to improve customer experience.- Communicate clear and concise expectations and requirements with business and technology teams.- Capacity to present well-reasoned and data-driven proposals in both verbal and written form.A day in the lifeYou come into the office with a curious mindset ready to dive into complex sets of data, review customer anecdotes, and walk the store in order to find hidden problems that affect our customers and that result in Customer Service contacts and concessions. You develop well-documented and data-driven business cases based on your newly gained insights. You surface these business cases to business, product, and technical teams to influence their prioritization of solutions that fix these issues. You measure the impact of implemented solutions to celebrate the improved customer experience and the cost savings from your projects. About the teamThe Americas Customer Experience team sits within the Customer Service organization. We are on a mission to relentlessly advocate for customers and eliminate defects that affect their experience while shopping on our stores. We leverage data, customer anecdotes, process expertise, and cross-functional collaboration to improve the customer experience.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Sr. ERP Project Manager ** largely remote, hybrid role **
Amerit Consulting, Seattle
Overview:Seeking an accomplished Sr. ERP Project Manager.**************************************************************************** Location: Riverdale, CA*** Duration: 12 months contract w/ possibility of extensionNotes:Largely remote role but will require some occasional presence in office. Details regarding the amount of onsite work to be discussed with manager during interview.Job Description:As a Senior Project Manager specializing in ERP assessment projects, you will be responsible for overseeing the evaluation, planning, and execution of enterprise resource planning (ERP) system assessments within our organization. Your role will involve leading a team of project managers, analysts, and consultants to ensure the successful delivery of ERP assessment projects, meeting client requirements, and achieving project objectives.Develop comprehensive project plans outlining the scope, goals, deliverables, and timelines for ERP assessment projects.Collaborate with stakeholders to define project objectives, requirements, and success criteria.Develop and implement project strategies to maximize efficiency, mitigate risks, and ensure project success.Lead and mentor a team of project managers, analysts, and consultants throughout the project lifecycle.Delegate tasks, assign responsibilities, and provide guidance to team members to ensure alignment with project goals.Foster a collaborative and high-performing team environment, encouraging open communication and knowledge sharing.Serve as the primary point of contact for clients, maintaining regular communication to understand their needs and expectations.Manage client relationships, addressing concerns, resolving issues, and ensuring client satisfaction throughout the project lifecycle.Identify opportunities for additional services or project extensions, collaborating with sales and business development teams to pursue new business opportunities.Identify potential risks and issues that may impact project delivery and develop mitigation strategies to address them.Conduct regular risk assessments and quality assurance reviews to ensure project deliverables meet established standards and client expectations.Implement best practices and quality control measures to optimize project outcomes and minimize project risks.Monitor project progress, tracking key milestones, deliverables, and resource utilization against established project plans.Generate regular status reports, providing project updates to stakeholders and leadership teams.Proactively identify and address deviations from the project plan, implementing corrective actions as needed to keep projects on track.Stay abreast of industry trends, emerging technologies, and best practices related to ERP assessment and project management.Drive continuous improvement initiatives within the project management function, identifying opportunities to streamline processes, enhance efficiency, and optimize project outcomes.Encourage innovation and creativity within the team, fostering a culture of continuous learning and development.Qualifications:Very qualified Senior PM with currently active PMP Certification.Must have prior Government Sector experience.Proven experience of at least 7 years in project management, specifically leading ERP assessment projects.Strong understanding of ERP systems and their implementation processes.Excellent leadership, communication, and interpersonal skills.Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).Ability to effectively manage multiple projects simultaneously, prioritize tasks, and meet deadlines.Demonstrated ability to build and maintain strong client relationships.Strong analytical and problem-solving skills, with a keen attention to detail.**********************************************************************I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.Satwinder "Sat" SinghLead Technical RecruiterCompany Overview:Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
Slalom Flex (Project Based) SR DEI Project Manager
Slalom, LLC, Seattle
Job Title: Senior DEI Project ManagerLocation: Hybrid role, must be local to Seattle, WAPart-Time: (25hrs a week)DescriptionThe Senior DEI PM, will coordinate DEI learning and development and measurement, learning, and evaluation activities within the DEI center of excellence and for DEI efforts across the organization.What You'll Do• Develop processes for, and coordinate implementation of, DEI learning and development and measurement, learning, and evaluation (MLE) activities. The goal of these activities are to advance understanding of DEI concepts and to document the impact of the foundation's DEI framework, DEI CoE services, DEI division and ERG plans, and other DEI efforts. • Lead working teams, keep stakeholders updated/aligned on progress and issues, and manage meeting cadence.• Organize and support knowledge management of DEI learning and evaluation documents, tools, and resources. Includes managing foundation facing SharePoint to ensure learning resources are updated/relevant and can be easily accessed.• Develop infrastructure to identify, enroll, track, and collaborate with participants in learning and development offerings. Will include partnership with MLE to survey participants.What You'll Bring• Bachelor's degree in non-profit management and/or related field with 5+ years of experience• Experience related to diversity, equity, and inclusion • Proactive nature when it comes to information seeking and validation• Stakeholder Management • Strong communication skills, ability to effectively tailor communication to a diverse set of internal and external stakeholdersAbout UsSlalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com. Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.Slalom is committed to fair and equitable compensation practices. For this position, the base pay range is $87/hour to $95/hour. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The pay range is subject to change and may be modified at any time. EEO and AccommodationsSlalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.
Store Manager
Panda Restaurant Group, Seattle
Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success.What You'll Do As A Store Manager: You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program. What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program.How we reward you:Free meals at work while working at PandaGenerous compensation package with bonus opportunitiesDiscounts at theme parks, gym memberships, and much moreFull medical, dental, and vision insurance**401K with company matchPaid time off and paid holidays**On-going career and leadership development, including comprehensive trainingContinuous education assistance and scholarships**Lucrative associate referral bonusIncome protection including Disability, Life, and AD&D insurance**Pre-Tax Dependent Care Flexible Spending Account****Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.Desired Skills & Experience:High school diploma requiredFlexibility to work in a store within a 50-mile radiusAble to work a flexible schedule, including weekendsFood Safety: Serve Safe certifiedAssistant Manager Pay Range:$27.00- $31.00/ Hour + potential bonus*Store Manager Pay Range: $30.00 - $34.00/ Hour + potential bonus*ADA Statement:While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.Panda Strong since 1983:Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.You're wanted here:We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to Human Resources.