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Director Of Operations Salary in Salt Lake City, UT

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Laboratory Director
Eurofins, Salt Lake City
Company DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionWe are seeking a proven proactive, assertive, forward-thinking leader to direct laboratory operations at our startup Salt Lake City lab. This individual is competitive, strong minded, and likes the ability to work in environments that allow for independence and change. This process-oriented person prefers to set up and manage processes but is capable of supervising people.Laboratory Director responsibilities include, but are not limited to, the following:Under general supervision of the business unit manager, the laboratory director will:Manage daily laboratory operations and ensure analysts complete laboratory sample testing that fully meets customer requirements, turnaround time, reliability and quality targetsDevelop operational processes that maximize throughput and productivity (experience with LEAN operations is a plus)Minimize the number of production retestsDevelop and train the staffAssist with acquiring new clients and retaining current clientsContribute to presentations, webinars, newsletters, white papers, case studies, and other collateral materials to highlight our capabilities and offeringsCoordinate between the business unit manager and the laboratory team of scientists, including the R&D departmentPlan and execute the daily schedule of all testsCoordinate with principal scientists to ensure we are current on all preventive maintenance requirementsEnsure we have excellent communication and solid processes between the laboratory departmentsOptimize instruments based on method requirementsClarify and set roles and responsibilities for each department and scientist in the labOwn laboratory staffing decisions and allocates staff to meet demandContribute to quarterly and annual goal setting and CAPEX needsAdvise on cost-reduction strategies and consult on purchasing decisionsDaily initiatives:Manage laboratory staff including training, scheduling, workflow, and resolving personnel issuesStaff the laboratory effectively and ensure we have adequate coverage for vacations, holidays, and sick timeReport late samples to client services and take ownership for all unmet deliverablesResolve customer complaints, issues, and inquiries timely, professionally, and efficientlyAddress client's technical needs through verbal and written communication and by occasionally attending meetings, conferences, and conference callsAssist in the preparation of client quotations and review quotes generated by others to ensure feasibility of scope, cost, timing, and deliverables.Take full responsibility for ensuring we deliver analytical reports to clients on time, meeting all expectations and contractual agreementsQuality:Ensure we fully meet quality standards for reporting analytical resultsEnsure all laboratory staff members adhere to Quality Assurance policiesAssist Quality Assurance department with implementing principals and requirements of ISO17025 within the laboratoryCoordinate, review, write, and update department documents, training records, methods, and equipment validationsAssign preventive maintenance, monthly, quarterly, and annual tests, calibration of thermometers, micropipettes, and other equipmentResearch and implement corrective actions plans in response to Corrective Action Requests and Root Cause Analysis investigations per Standard Operating ProceduresPartner with Quality Manager to correct and implement action plans as a result of internal and external auditsEnsure the laboratory provides a clean and safe working environment to staff and visitors (Apply 5S Lean Principle)Technical:Serve as our in-house technical expert. You advise the laboratory and business unit manager on all chemistry department questionsYou are current with technology and market trends, coordinate with our R&D director on method development, and validate and implement new servicesResearch, write-up and present proposals to department leaders and business unit manager regarding new methodologies and equipmentAttend industry trade shows and seminars to act as a technical representative and Chief Science OfficerAssist Eurofins sister labs and strategic partnerships with close coordination and development as necessaryAssist business unit manager with writing and editing marketing and sales materialsWork with laboratory managers to develop training and cross-training programsCoordinate with the business unit manager to develop and closely monitor the laboratory budget, business plans, and cost analysis for new methodsEnsure laboratory staff participates in development activities to stay current with technical needs including attending relevant training programsAttend technical meetings to both represent the laboratory and advance learning to apply new testing methods to the labsDevelop and maintain high quality contacts with relevant authorities, professional organizations, and industry stakeholdersPerform monthly, quarterly, and annual reviews for all direct reportsAssist with customer service inquiries, keeping the service team informed and current on all laboratory operations and sample statusesQualificationsBasic Minimum Qualifications:Possess a Master's degree in Chemistry with a minimum of eight years in practice or Bachelor degree with 10+ years with relevant analytical methods plus quality systems and a high level of performance.Must possess extensive knowledge of food chemistry (Dietary Supplement knowledge and experience preferred).Prior experience with Microbiology is preferred.Must understand and apply analytical chemistry principles and available technology in the analysis of samplesAuthorization to work in the United States indefinitely without restriction or sponsorshipThe ideal candidate would possess:Proven experience scheduling highly variegated analytical chemistry testsTested people manager with demonstrated ability to connect with a broad range of personalitiesMust have high ethical and quality standardsExemplary Customer Service skillsExcellent Oral and Written Communication SkillsTested leader with proven experience building and leading a team of scientistsAdditional InformationPosition is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Candidates currently living within a commutable distance of Idaho Falls, UT are encouraged to apply.As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.To learn more about Eurofins, please explore our websitewww.eurofinsus.com.Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Executive Director, Sales Enablement & Operations
TheCollegeBoard, Salt Lake City
Executive Director, Sales Enablement & Operations, State & District PartnershipsCollege Board - State & District PartnershipsLocation: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office)Type: This is a full-time roleAbout the TeamState and District Partnerships (SDP) is laser focused on growing and maintaining College Board's core businesses as market dynamics change. SDP colleagues serve as the primary liaisons to states and districts which use College Board programs and services. Within SDP, the Business Planning & Operations (BP&O) team is focused on the development and implementation of efficient overall business processes within the division and with cross-organizational teams to achieve clean delivery of our programs. We use data, observation, experience, and creativity to guide decision making and process development. We serve as a resource for the planning and operations of the division; encompassing the units focused on large, state and district partnerships, International, and Unified State Strategies. Our team works to provide opportunities to students through promoting the use of College Board programs and services including the SAT Suite of Assessments, Advanced Placement, and BigFuture.About the OpportunityAs the Executive Director, Sales Enablement & Operations, you will report into the Vice President & Operating Officer, SDP. You will provide overall leadership and management for the Sales Enablement & Operations team and provide service supports and deliverables for the division. You are directly responsible for setting and executing the strategic direction of the sales operational components necessary to ensure success of SDP as a division. You will work closely with the Regional Vice Presidents (RVPs) to understand their teams' needs, lead the management of sales operations in support of the regions' strategic sales and service activities. Through your work, you will manage a team that provides sales enablement for regional account management teams, ensures successful infrastructure is developed and maintained for sales operations, and leads the organization's proposal development, response, and revenue contract processing operations.In this role, you will:Own Strategic Sales Enablement (40%)Set the overall vision and strategy to align the sales enablement systems and infrastructure to support the overarching sales strategyCreate and operate systems to enable the team to execute against a sales enablement program with a focus on increasing volumes and delivering an excellent experience for our customersOversee the development, execution, and maintenance of sales pipeline infrastructure in Salesforce, in collaboration with Technology, and related resources, trainings and synergy with Unified State Strategy (USS) and regional teamsIn collaboration with Office of the SVP (OSVP), lead and manage the development of accurate data to facilitate goal setting at the division level by clarifying metrics and ensuring goals can be accurately cascaded and measured throughout the division.Work in close collaboration with RVPs to implement sales enablement strategies. Work with regional leadership to identify customer segments and develop systems to track progress towards regional goals for various customer segmentsIdentify how public policy, communications, marketing, partnerships support our strategy and value propositionWork with regional sales leadership to develop, execute, and update/optimize overall sales enablement strategy for two to four years in the future, collaborating with SDP leadership, anticipating account management needs, and aligned to divisional and organizational priorities.Lead and design sales incentive plans, as appropriate, in collaboration with OSVP, Talent, and Finance.Create the tools and structures to monitor and support the work aggressively in service of the account managersBring new ideas and recommendations on ways to enhance our sales/service work, grounded in sales best practices, research and field intelligenceStrengthen Service delivery models by executing on efforts in consultation with account management teams to create a consistent service delivery model for standard service offerings connected to SDP playbookLead Salesforce enhancement strategy that will track and report outcomes from sales and service activities, which captures field intel, progress to goal, short-/long-term opportunities, growth/loss of business, etc.Oversee trainings on sales enablement and related processes, ensuring they are engaging, relevant, and immediately useful to account management teams to drive sales and/or service outcomesMaintain and execute a philosophy of constant improvement to simplify, eliminate, automate, or build processes that meet the demands of today's needs as well as those of one to three years in the future, working across departments and divisions with key stakeholders to plan and execute changesBuild a trusted relationship with the sales team to deliver to account management teams data that help focus their time and efforts in determining states/districts/regions with growth opportunities for our programs and servicesLead data reporting and analysis for the division, creating and delivering high quality, consistently accurate, and useful standard reports and dashboards that show progress to goals and accelerate understanding of territories with opportunities for growth. Provide ad-hoc reporting as needed.Provide Leadership and Management (40%)Lead sales enablement and operations strategy development and execution for a cross-divisional and multi-functional team to ensure alignment with organizational, divisional and regional goals related to sales and service (including with RVPs)Support on streamlined USS process to drive the effective scaling of solutions across statesProvide coaching and support to ensure the team meets its goals, remains engaged, and contributes meaningfully to our missionOversee the development of and progress towards team goals and metrics, reporting through dashboards that focus and drive actionCoach each team member to grow and develop their skills and competencies, building upon their superpowers to accomplish outstanding resultsMeet regularly with SDP and cross-organizational executives to ensure alignment in strategy with regional goals and organizational priorities, forging the scope of sales, service and implementation domestically and internationallyPartner closely with executive leaders of other teams within and outside of SDP to ensure alignment and strong collaboration/integration of sales team practices and needs (e.g. Office of the SVP, Unified State Strategy, Strategy, Programs, Legal, Technology, Operations, Marketing)Represent SDP as the Sales Operations leader, with expertise in the integration of technology platforms (e.g. Salesforce, internal BI tools, data feeds, marketing leads, etc.) in a complex organization. This will drive goal tracking, metric development, and account strategy. Serve as the subject matter expert on all things sales-related and advocate across various divisions for what SDP needs to meet and exceed sales targets in short and long term.Manage Sales Operations (20%)Ensure on-time, consistent, and highly accurate processing of all revenue contracts, data privacy agreements, district/state technology agreements, and other client forms related to the purchase of our programs and services in collaboration with programs, operations, technology, finance, legal, and other internal partnersLead the annual update of sales processes, terms and conditions language/riders, Salesforce integration, in collaboration with program, legal, technology, and other internal partners.Communicate to and train the SDP account management team on updates for each program's sales cycle so that they can effectively engage in strategic selling with our state and district clientsLead the organization's process and efforts to respond to requests for proposals and requests for information from state, district, and higher education clients, ensuring the organization and your team submits the best possible proposal to win the business by collaborating with key leaders across divisionsFacilitate internal conversations when needed to help leadership and different divisions arrive at an agreed upon approach that meets both client and organizational needsAbout YouYou have:Ten to twelve years of directly related, progressively responsible work experience at the senior levelExperience leading high-performing teams with demonstrated success in management of a cross functional teamExperience setting the vision and strategy for infrastructure that drives sales and service strategies, plans, incentives, and procedures along with experience seeing that strategy through execution by designing and implementing the infrastructureDemonstrated resourcefulness in setting priorities and guiding investment in people and systemsExceptional ability to engage and influence C-level executives and team members effectivelyStrong written and verbal communication skills, including excellent oral presentation/public speaking skillsThe ability to proactively communicate about, take on and own challenges (i.e., you are not afraid to take risks)The ability to be flexible, navigate ambiguous spaces and work on multiple, fast-moving projects while also driving toward clarity and solutionsWorking knowledge of data analysis, performance/operational metrics, sales incentive programsDemonstrable competency in strategic planning and business developmentExpertise in planning and budgetingAptitude in decision-making and problem-solvingIn-depth knowledge and understanding of primary, secondary, and higher education environments, and of educational systems (e.g., schools, colleges, departments of education, agencies) preferred, but not requiredThe ability to travel one to two times a monthAuthorized to work in the United StatesAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $144,000 to $215,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-LinkedIn#LI-Remote#LI-MR1
Associate Sales Director
Epiq Global Business Transformation Solutions, LLC, Salt Lake City
It's fun to work at a company where people truly believe in what they are doing!Job Description:Position Overview: The Associate Sales Director is an individual contributor in a junior sales role focused on hunting new business opportunities across various verticals, including Legal, Banking, Insurance, and Corporate sectors. This role entails targeting new business within an assigned geographic area and with assigned prospects. You will collaborate with internal resources throughout the sales cycle, including assisting with RFP proposals and responses. The primary responsibilities include prospecting, qualifying, and generating new sales opportunities while positioning Epiq as a trusted advisor to prospective clients. The ideal candidate will be highly motivated, quick to learn, and a self-starter capable of identifying and developing new business prospects through various channels such as cold calling, individual research, inbound marketing leads, and prospect lists.Key Responsibilities:Prospect, qualify, and generate new logo sales opportunities.Utilize various marketing campaigns and sales plays, including direct phone calls, emails, and social media, to qualify client prospects.Thrive in a fast-paced environment and initiate long sales cycles for multiple solutions.Develop qualified leads through active listening and sharing relevant solution content via LinkedIn and other social media platforms.Stay informed about current events within target accounts and the industry to effectively position Epiq's services.Maintain active engagement with prospects through creative follow-up communications and ensure accurate information is updated in Salesforce.com.Collaborate with Sales Directors, Sales Operations & Enablement Manager, and VP Sales to align prospecting strategies and meet revenue targets.Achieve assigned annual revenue and activity targets through the sale of Business Process Outsourcing Services within the assigned territory.Conduct sales calls, customer meetings, and presentations to secure new business.Attend industry trade shows and conferences to network and identify new opportunities.Adhere to company policies and submit sales reports as assigned.Required Characteristics and Credentials:Four plus years of experience in cold calling, appointment setting, and selling complex, consultative outsourced solutions.Demonstrated hunter mentality and a tenacious self-starter.Existing relationships that can be leveraged to drive new business for Epiq.History of targeting large and medium-sized organizations/law firms with deal sizes ranging from $500K to $2M ARR+.Proven knowledge of the outsourcing BPO space, including key decision-makers, support solutions, and industry trends.Strong business acumen in document management, records, and information governance.Ability to gain access to C Suite contacts quickly and articulate a value/ROI-based sale.Willingness to travel up to 50% of the time.Track record of managing a sizable prospect list and building a robust pipeline of high-potential accounts.Detail-oriented with excellent communication (verbal and written) and organizational skills.Experience with Salesforce.com (CRM).Bachelor's degree in Marketing, Business Administration, Economics, Computer Information Systems, Finance, or related discipline.Consistent track record of quota over-achievement.Effective analytical and problem-solving skills.Ability to manage multiple tasks effectively.#LI-MC1#LI-RemoteIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Salesforce Practice Director
Slalom, LLC, Salt Lake City
Who You AreSlalom Consulting is looking for an experienced, entrepreneurial, and progressive leader to drive Salesforce services and client success with our Salt Lake City clients. The Practice Director will provide thought leadership to our enterprise and mid-market clients, set strategic direction for the Salesforce practitioners and generally be accountable for ensuring the overall quality execution of business and technology consulting across all Salesforce engagements.Who You'll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.What You'll Do Accountability for the account focused practice, including driving quality, sales, recruiting, account management, consulting, and all operational aspects, including:Practice Building - Drive overall account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership.Team & Individual Development - Maximize team performance through an effective team approach that increases productivity and job satisfaction.Engagement Management - Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.Identify opportunities for growth and maturation of Salesforce.com offerings.Provide oversight and governance of all sold and managed Salesforce.com projects.Drive business development with the proper information, tools, and subject matter expertise to sell engagements within the offering.Build and develop relationships with Salesforce.com and own joint sales pursuits.Develop case studies and training materials; conduct brown bags and provides guidance for Salesforce.com Practice.Develop and deliver leading practices, delivery templates, and point-of-view papers. Create reusable collateral for sales and delivery accelerators.Maintain awareness of industry leading practices and business levers for cloud offerings and understand how Slalom practice areas interact.Oversee quality assurance of project delivery.Assign practice area development tasks when resources are between projects.Responsible for People\Career Management and project staffing.Support recruiting and onboarding of new employees.What You'll Bring 10+ years' experience in a large consulting environment.Technical understanding of Salesforce.com with demonstrated understanding of and experience with Salesforce.com architecture and APIs.Active Salesforce.com certifications or ability to achieve relevant certifications upon hire.Exposure to Agile/Scrum and Waterfall methodologies.Expert at project delivery, including all aspects of program management and the SDLC.Expert business development skills.Expert communication (verbal and written).Expert business operations (e.g., invoicing, SOWs, margins, utilization).Skilled at managing multiple complex projects at once.Excellent mentoring and leadership skills.Track record for being detail-oriented with a demonstrated ability to self-motivate and follow through on projects.Strong work ethic with the proven ability to excel in a fast-paced, highly innovative environment.About Us Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com. Compensation And Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer a yearly $350 reimbursement account for any well-being related expenses, as well as discounted home, auto, and pet insurance. Application Deadline We will accept applications on an ongoing basis until a candidate is selected for the position. EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. #LI-LP4
Director, Institutional Assessment Management
TheCollegeBoard, Salt Lake City
College Board - College Readiness Assessments / Institutional Assessment Management100% Remote (anticipated travel of 2-3 times/month)About the TeamThe College Readiness Assessments (CRA) division, comprised of approximately 40 mission-driven individuals, annually delivers the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9). The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, career, and college. We are committed to working with states, districts, schools, and community organizations to bring the opportunities that the SAT Suite provides to all students. As of Spring 2024, our assessments are now fully digital.Within CRA, the Institutional Assessment Management team is focused on day-to-day programmatic ownership of our in-school model that offers the full SAT Suite to students during the school day. Through deep understanding of the market dynamics of our States, Districts, and Schools, our seven-person team drives the use of the SAT Suite as a large-scale assessment at the state and district level. About the OpportunityAs Director, Institutional Assessment Management, you will play a critical role in the continued evolution of the digital SAT Suite. You will manage the day-to-day institutional purchasing policies and processes, business proposal development, and product functionality to support the use of the SAT Suite as a large-scale assessment at the state and district level. You are self-motivated and will use your proven ability to execute and move projects forward as you develop, influence, and implement strategies to secure new business and retain current customers. You will work closely with other College Board divisions like State and District Partnerships, Operations, Technology, Communications, Assessment Design and Development, Psychometrics, Research, and Legal.In this role, you will:Client Engagement and Business Development (65%)Build and maintain deep relationships with the largest state/district customers of the SAT SuiteSupport implementation of institutional purchasing models, policies, and processesSupport and implement a plan to ensure K-12 stakeholders are provided with information, communications, resources, and training to support their use of the SAT Suite of Assessments in collaboration with other teamsSupport and craft business proposals for competitive RFPs and RFIsInternal Collaboration and Product Development (35%)Develop and demonstrate a deep, thorough knowledge of College Board's SAT Suite of Assessments including program features, policies, platforms, systems, and dataProvide market intelligence to support general product development, roadmap prioritization, and administration policiesOrganize and facilitate cross-divisional meetings with key stakeholders to prioritize and manage the delivery of psychometric and assessment design related resources and reportsMaintain a deep level of knowledge related to education policy at the federal and state levels, with an emphasis on assessment, accountability, privacy, and fundingAbout YouYou have:7+ years of relevant and progressive experience in education or a related fieldDirect experience in strategic client engagement, product management, consultative sales and/or federal/state accountability ideally focused on products within the K-12 education spaceDeep knowledge of assessments; experience with College Board SAT Suite preferredDemonstrated experience collaborating in a cross-functional environment, managing expectations with internal and external stakeholdersPassion for education and deep commitment to the College Board's mission of promoting educational equity, access, and excellence for all studentsDemonstrated ability to build deep and meaningful relationships that influence others to action Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the teamAdept problem-solving skills, including using data to inform decisions and actionsAbility to travel 2-3 times a month to external client sites and College Board officesBachelor's degree requiredAuthorization to work in the United StatesAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $76,000 to $125,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on these criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.#LI-MS1#LI-REMOTE
Director of Food and Beverage
Davidson Hospitality Group, Salt Lake City
Property DescriptionThe iconic Asher Adams, an Autograph Collection Hotel, is an adaptive reuse of the historic Union Pacific Depot. The proposed project includes a new 8-story, 212-key infrastructure, alongside an additional 13 keys in the renovated Depot, totaling 225 keys altogether. The full-service lifestyle luxury hotel will be a first of its kind in the Salt Lake City market. The irreplaceable nature of this generational asset earned it a designation from the Historic Landmark Commission, both for its cultural significance and striking appearance. The property is located across the street from Delta Center, home of the NBA's Utah Jazz and over 150 events scheduled annually at the 18,000-person arena.OverviewWe are seeking an experienced and innovative Director of Food and Beverage to lead our dynamic team and oversee all culinary operations at our hotel or resort. In this exciting role, you will be responsible for managing our diverse food and beverage outlets, developing new menus, creating unique guest experiences, and ensuring exceptional service standards. The ideal candidate should have a passion for food and hospitality, a keen eye for detail, and a proven track record of success in managing multiple outlets. If you are a creative leader who thrives in a fast-paced environment and has a vision for culinary excellence, then we want to hear from you!QualificationsBachelor degree or equivalent experience 4+ years of experience in food and beverage management, hotels preferred Ability to interpret financial and operational data into operational planStrong leadership skills and ability to motivate and develop a team.Ability to create and execute unique food and beverage concepts.Knowledge of industry trends and techniques.Excellent communication and interpersonal skills.Ability to manage budgets and achieve financial targets.Proven track record of delivering exceptional guest experiences.BenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Three Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.#LI-KM1
AD Sales Operations
Cambia Health, Salt Lake City
AD SALES OPERATIONS (HEALTHCARE)Telecommute option - Must reside in ID, OR, UT or WAWHO WE NEEDOversees all activities pertaining to the development, implementation and management of Sales Operations support across all four Regence markets. This management position is responsible for work with all levels of staff and management throughout Cambia, to clearly define strategies, plans, tactics and timelines for multidimensional operations and projects affecting Sales. Preferred Key Experience:Strategic business acumen including understanding of market dynamics, financial/budget management, data analysis and decision makingExperienced communication, presentation and facilitation skills with employer groups, brokers preferredNormally to be proficient in the competencies listed belowAssistant Director Sales Operations candidate would have:Bachelor's degree in business administration, health administration or equivalent field10 years of management experience in member operations, business services role, strategic projects Management experienceOr equivalent combination of education and experience.FTE's Supervised:Up to 100 multi location. (Front line thru manager)YOUR ROLE:Knowledge of practices, procedures, regulations & techniques as they relate to sales, sales operations, group implementation for all group lines of business quoting, new group onboarding, renewal, and mid-year maintenance.Comprehensive knowledge of the health insurance field, including sales processes, terminology, strategic development, cost analysis, and financial reportingDemonstrated ability to perform in-depth analysis; manage complex, multifaceted projects; manage processes across multiple organizational layers while communicating ideas and directions clearly and achieving desired results. Demonstrated ability to organize and manage back-office sales and operational functions. Thorough knowledge of the interrelationships between departments and systems within Cambia.Knowledge of health insurance industry operations, trends, and technologyGeneral business acumen including understanding of market dynamics, financial/budget management, data analysis and decision making.Excellent writing, communication, and facilitation skills with all levels of the organization, including the ability to resolve issues and build consensus among groups of diverse stakeholders.Strong communication, presentation and facilitation skills with employer groups, brokers, and the ability to act as a sales advocate including the ability to resolve client and broker issues.Ability to identify issues, opportunities, and effective solutions and collaborate with other departments to improve processes and/or results.Ability to anticipate future trends accurately while maintaining broad knowledge and perspective on projects.Demonstrated expertise in strategic and tactical project planning and project management, including ability to develop and managed detailed project plans and timelines.Proven leadership skills with the ability to direct the activities of others on a direct or matrix team basis.WHAT YOU BRING:Provides oversight & direction to ensure timely and accurate delivery of group setup and enrollment transactional processing of small, mid, and large group onboarding and maintenance to include processing quotes, RFP's, implantation of all new groups, facilitation, tracking and processing of all renewing groups. This oversight includes end to end channel from quote to benefit documents and ID card generation.Ensures timely and accurate receipt of final paperwork for new and renewing groups, assignment of Group ID, member ID cards generation, facilitation of ordering and tracking of benefit document materials, SOC's, SBC's, SBS's, benefit booklets and group policy documents.Responsible for the activities performed by the Sales Operations department to assure onboarding performance goals are met including productivity, accuracy, timeliness and quality of service to our members and business partners.Provides direction, support and leadership for the Producer/Employer Service Center providing support to employer and brokers for small/mid-size groups. Strong technical skills in the production control, reporting development, requirements development for integration of seamless tools into health plan.Responsibility to direct and manage onboarding projects from visionary concept through final stages of development, implementation, and review.Facilitate the planning, development and implementation of key operational strategies and projects.Oversees project development and implementation activity including coordination with all internally affected departments and external partners, clients, or vendors.Ensure that all projects are in compliance with all applicable laws and regulations.Provides executive level onboarding reporting, monitors enrollment results, and analyzes the movement of membership to support corporate management decisions relating to product development, market strategy, broker incentives, and product- or segment-communications strategies.Provides direction for critical on-boarding functions which may include research, software training, enrollment forecasting, project management, analysis, systems, and budgeting.Provides performance reporting and training on Sales specific systems such as the proposal system or customer relationship management system. This includes sales & broker compensation programs.Coordinates with Strategic Communications, Product Development and outside vendors the testing, maintenance, and update functions of on-line applications for or all market communication tools and web sites.Works directly with Senior Executives to provide enrollment analysis or summary of project results which may include presentations in leadership meetings to present onboarding status reporting.The expected target hiring range for this position is $120k-$150k depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15%. The current full salary range for AD Sales Ops is $112k Low / $141k MRP/ $184k High .Base pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:medical, dental, and vision coverage for employees and their eligible family membersannual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)paid time off varying by role and tenure in addition to 10 company holidaysup to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)one-time furniture and equipment allowance for employees working from homeup to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.
Director Strategic Sourcing
CHG Medical Staffing, Salt Lake City
Healthcare's helping hand.CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewardingThe Director II- Strategic Sourcing will direct the strategic sourcing functional activity to manage the company's indirect spend through category specific management and support of the business. The director's responsibilities include supplier diversity programs and goals, supplier review, supplier selection and contract negotiations, including the company's third-party contract management system. Categories include corporate services, travel, information systems, digital and marketing suppliers, as well as categories to support the operation of CHG's business. The director is also responsible for putting into place best practices and new standards, and developing tangible and measurable operational metrics.Responsibilities:Understand and live CHG's purpose and core values. Lead the strategic sourcing process that leverages scale, maximizes supplier relationships, minimizes risks and drives business value. Engage with key business stakeholders in make versus buy analysis and work cross-functionally in developing and executing sourcing strategies. Establish strategic relationships with third party supply base and develop supplier management strategies. L ead contract negotiations, implement performance based contracts and identify opportunities to reduce total cost of ownership. Provide strategic input as to economic and business situations as they effect suppliers, supplier processes and CHG's ability to procure goods and services in a timely and cost effective manner. Develop support, buy-in and participation from senior executive leadership. Lead/facilitate cross-functional teams to enable strategic sourcing and supply management for assigned categories. Proven leadership capabilities of high-performing teams. Liaise with private equity firms' sourcing teams and network with portfolio company peers to identify and implement sourcing best practices, tools, etc. Develop and maintaining expert knowledge of respective supply markets. Develop annual cost reduction plans, including spend projections for input to the budgeting process. Qualifications: Proven ability to understand the business environment (business model, competitive landscape, processes, revenue/cost drivers, KPIs, etc.). Demonstrated organizational and collaboration skills and the ability to influence leadership and key internal stakeholders. Strong relationship management skills including partnering and consulting with internal and external stakeholders. Ability to present ideas and information in a group setting, including creating and delivering executive-level summary reports and presentations. Experience in negotiating large, complex multi-million dollar contracts. Strong attention to detail, follow-through, and organizational skills. Excellent analytical thinking and technical analysis. Strong written and verbal communication skills. Bachelor's degree in business management, marketing, accounting, supply chain management or related field6-8 years of progressive indirect procurement related experience4-8 years of demonstrated people leadership experience MBA Experience in a service based industry Specific category management experience in Marketing and/or Digital categories. We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $114,300 -- $276,900 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.In return we offer:• 401(k) retirement plan with company match• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.• Flexible work schedules - including work-from-home options available• Recognition programs with rewards including trips, cash, and paid time off• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling• Tailored training resources including free LinkedIn learning courses• Volunteer time off and employee-driven matching grants• Tuition reimbursement programsClick here to learn more about our company and culture.CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.What makes CHG Different?
Director of Sales
Sonesta Hotels International Corporation, Salt Lake City
Job Description Summary The Director of Sales (DOS) develops and implements sales strategy of the hotel to ensure that occupancy, average daily rate and market share goals are achieved. The DOS will work directly with the Executive Team to identify specific strategies and tactics to drive revenue according to the hotel's seasonal demand. The DOS will work with Sonesta's Marketing, Revenue Management, and Sales teams to leverage national brand strategies at the local level.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.Develop and maintain relationships with key clients in order to produce extended stay room sales by regularly selling hotel rooms through direct client contact at their place of business.Develop new accounts, maintain existing accounts, and implement sales strategies to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction. Create room allocation and pricing strategies for all Local Negotiated Accounts, collaborate with the General Manager and Regional Revenue Manager for counsel as needed.Achieve budgeted revenues and personal/team sales goals, and maximize profitability within all areas of responsibility. Participate in the preparation of the annual departmental operating budget, the hotel sales and marketing plan, and other assigned financial plans which support the overall objectives of the hotel. Produce regular reports and sales forecasts.Work as part of the senior leadership team of the hotel to positively impact the effectiveness of the operation of the hotel.If managing other Sales employees, hiring and evaluating the appropriate sales people for the hotel, directing the day-to-day activities of the team, planning, organizing and assigning work, developing and communicating strategies and goals. Create, train, and motivate those responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies to achieve revenue goals and maximize profits for the hotel, while maintaining guest satisfaction. Advise staff of formal policies and procedures. Manage all human resources-related actions in accordance with Company rules and policies.Independently create and implement hotel-level tactical sales plans that drive measurable incremental occupancy, increase average rates, and increase business volume during off-peak periods. Monitor sales activities and performance to ensure actual sales exceed the established revenue plan.Analyze current/potential market and sales trends. Coordinate all activities to maintain and increase revenue and market share through added business volume and increased rates.Coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients.Develop and maintain positive relationships with officials and representatives of local community groups. In coordination with General Manager, serve as hotel representative for media related inquiries and refer sensitive matters to the Corporate Communications as necessary.Prepare Weekly/Monthly reporting on account, individual, segment, and tier production.Act as "Manager on duty" as required.Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Three years of previous hotel sales experience strongly preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Ability to prioritize and organize work assignments.Problem solving, reasoning, motivating, organizational and training abilities.Experience with Microsoft Office, Opera and Automated Sales Systems preferred.Ability to travel including some overnight travel is required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 25 pounds.Frequently handling objects and equipment. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Assistant Director, Event Operations
TheCollegeBoard, Salt Lake City
Assistant Director, Events OperationsDivision: Global Higher Ed and MembershipLocation: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). Type:This is a full-time positionAbout the TeamThe Events team at College Board is a dynamic, high-energy team of event professionals who are committed to member-led, mission-driven events that bring together professionals and thought leaders across disciplines to address access and success issues that challenge - and inspire - educators at all levels and in all professions.. Our conferences include College Board Forum, AP Annual Conference, A Dream Deferred: The Future of African American Education, Prepárate: Educating Latinos for the Future of America, and the Native American Student Advocacy Institute (NASAI). Our conferences are solution driven, aimed at empowering educators with knowledge, perspective, and material they need to best serve their organizations. Our 6,000 member organizations include high schools, districts, higher education institutions and systems, nonprofits and government agencies.About the OpportunityAs the Assistant Director, Event Operations, you will play a critical role in connecting the dots between planning and execution. You are eager to dive into details and proactively support the teams work. If people admire you as someone who is super reliable, gets stuff done and brightens the world around them, then we want you to consider joining us. The role is for an ambitious, detail-obsessed, and personable individual at an influential, mission-driven education organization. You'll be the "first line of defense" for logistical and administrative issues, seeking to resolve them swiftly and proactively.In this role, you will:Project Management & Administration (40%)Collaborate with Executive Director and team on tasks related to project management, including updating assigned projects and identifying any challengesSupport, execute and assist with updating Project Plans by event in Microsoft 365 PlannerServe as point of contact for critical aspects of our events from email flow/marketing to procurement processes. The team will look to you to lead communications and execution of these tasksLead travel coordination for National Advisory Committee travel and/or group bookings; track and audit travel activities, expenses, and payments for committee membersProvide support and help with the events inboxes; reviewing and responding to communications receivedMaintain confidentiality and exercise superb judgment in dealing with sensitive information, and/or escalate issues as necessaryMeeting and Logistics Planning (40%)Ensure flawless execution of high-profile meetings held in conjunction with the event portfolio, including and not limited to: attendee logistics and itineraries, scheduling of rehearsals and dinners, and meeting execution, utilizing College Board technology solutionsProvide a wide range of support for GMA meeting management, such as: update event records, schedule meetings, and generate reports and divisional in-person and online meetingsCoordinate logistics of annual on-boarding of National Advisory Committee MembersProvide support and assist in compiling presentation decks and documents for monthly National Advisory Committee Meetings.Regularly engage and build strong relationships with College Board leaders, relevant support staff and external stakeholdersDatabase and Reporting (20%)Assists in the setup of event registration process on CVENT platform, including special paths for VIP groups.Maintain session updates across platforms -Cvent (website, speaker management) and Guidebook (mobile application).Fulfill routine data requests, and maintain core membership data using Salesforce, for example generate reports of key data points, process contact updates and manage rostersMaintain and have command of event attendee information in CVENT, for example: regularly generate event attendee reports, clean event registration data to ensure accuracy, researches and makes necessary updates to attendee records, and be able to answer ad hoc questions about event attendee trendsFacilitate seamless data integration across diverse platforms, to optimize information flow and enhance organizational analyticsAbout YouYou have:You are obsessed with details, highly organized, and have impeccable follow throughYou have a proactive mindset - ability and willingness to proactively solve problems, anticipate and prioritize key tasks and resolve issuesYou value and strive to provide excellent customer serviceYou have command of some of the technologies that guide our work, specifically Microsoft 365, Salesforce or like CRM, CVENT and Expense Systems (e.g. Concur) and have willingness to master allYou have systems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your timeYou are an empathetic team player who values the people they work with by acknowledging their milestones and momentsYou work well under pressure and value and seek out feedbackStrong written communicator who can go from crafting the perfect email to proofreading a stakeholder memo to presenting remotely or in-person to groups of varying sizesYou are trustworthy, have excellent judgement, and are a skilled collaboratorYou have 2-3 years experience in operations or related fieldA passion for supporting educational and career opportunities for millions of studentsWillingness to travel 10-12 times per year for internal and external meetings/eventsMust be authorized to work in the USAbout Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $44,000-$70,000.College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.#LI-REMOTE#LI-NM1