Business Process Analyst Salary in Redmond, WA

Program ManagerBCforward is currently seeking a highly motivated Program Manager remote opportunity.Position Title: Program Manager Location: RemoteAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 2 MonthsJob Type: Full time ContractPay Range: $58 to $60Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Requirements:Job Description:Title: Program Manager Location: Remote Duration: 2 Months (Potential chances for extension)OverviewThe role involves decision-making around strategy and solving unique, increasingly complex problems based on deep analysis of the business needs. This role involves a great deal of tooling autonomy and will improve efficiency across the team.Role and ResponsibilitiesDevelop and maintain a suite of Power Apps that support hundreds of daily users across the United States, empowering Engineering Talent Acquisition in managing their interviews, hiring events, candidate pipeline, and other key initiatives.Identify and incorporate Power Automate to improve workflow streams in the operations.Identify performance issues with the use of system log, network, and performance tracing.Enhance applications with new views, table relationships, collections, and batch processing with Flow.Migrate Power BI datasets to Dataflows for improved data availability, consistency in metric definition, and better performance.Personalized applications with embedded Power BI reports with row level securityCollaborate with users to identify and implement Robotic Process Automation (RPA) to simplify workstream and support the culture of continuous improvement.Assist with quarterly audits with ad-hoc SQL queries and data anonymization to ensure compliance.Modeled Dataverse tables, enforced business rules, and built data relationships.Balance quantitative and qualitative insights to gain deeper insights of customer usage, trends, and opportunities to evolve the model and help drive further adoption.Required/Minimum Qualifications:3+ years' experience in operations, project management, business analysis, Business Intelligence, Data Analytics, System Analyst, or related field OR Bachelor's Degree in business, operations, or related fieldPreferred Qualifications:Power Apps (Canvas, Model-Driven, and Converged), Power Automate, and Power BICandidate RequirementsYears of Experience Required: 3+ overall years of experience in the field.Degrees or certifications required: n/a degree is required to be eligible for this role.Disqualifiers: Candidates with Not having enough experience with power apps, power automate, and data verse. Having a background in sales or entrepreneurship that does not demonstrate technical skills will not be eligible for the role.Best vs. Average: The ideal resume would contain A best candidate would have extensive experience with power apps, power automate, and data verse, and be able to build and support various applications for different solutions and business needs within the Global Talent Acquisition team.Performance Indicators: Performance will be assessed based on deadlines.Top 3 Hard Skills Required + Years of ExperienceMinimum 3+ years' experience with Canvas apps.Minimum 3+ years' experience with Data versing.Minimum 3+ years' experience with Flow.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:Canvas, Data Verse, Flow, Power PlatformAbout BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 221427 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Salary DetailsThis salary was provided in the Job Posting.$58-$60Hourly SalaryJob SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeInformation TechnologyExperienceNot SpecifiedDate Posted04/16/2024

Business Intelligence Analyst 3BCforward is currently seeking a highly motivated Business Intelligence Analyst 3 for an opportunity in Redmond, WA-Remote! Position Title: Business Intelligence Analyst 3Location: Redmond, WA-RemoteAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 2+ MonthsJob Type: [FULL TIME [CONTRACT], [Remote]Pay Range:[$50] - [$55]Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Requirement:Minimum 5-7 years experience with mobile analytic experience - ideally in consumer mediaMinimum 5-7 years experience with campaign reportingMinimum 5-7 years experience with Basic knowledge of programming languages to comprehend reading code and basic functions.Job Responsibilities:Works with key stakeholders across functions (Acquisition Marketing Lead, Consumer Go-To-Market, Global Media, Finance, Data Science) to provide digital marketing analytics and business intelligence to further business strategies in mobile acquisition.Prepares campaign analytics and return-on-investment analyses to aid in decisions on campaign and media costing optimization.Develop standardized metrics and analyze forecasts to evaluate and benchmark short- and long-term planning that will help shape effective strategies to better meet customer needs.Demonstrates an informed knowledge of marketing and business functions to resolve problems and suggest optimization opportunities.Supports one or more highly complex business processes.Serves as a liaison between the business, Data Science, and Media agencies to facilitate technical and analytical solutions to meet business and data needs.Qualifications:Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.5-7 years experience requiredBasic knowledge of programming languages to comprehend reading code and basic functions.Ability to create business solutions that increase competitive advantage.Ability to exercise good judgment in selecting methods and techniques for obtaining solutions.Project management skills to handle diverse projects, often simultaneously, and meet aggressive deadlines.Ability to solve technical problems/ processes and understand complex details.Ability to increase operating efficiency by producing high quality technical solutions.A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level.Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:#BIAnalyst #MobileAnalytics #PowerBi #SQL #ConsumerMediaAbout BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 221473 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeInformation TechnologyExperienceNot SpecifiedDate Posted04/17/2024

BCforward is currently seeking a highly motivated Business Analyst 3 Job for an opportunity Redmond, WA, 98052 as Hybrid remote!Position Title: Business Analyst 3Location: Redmond, WA, 98052 as Hybrid remoteAnticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 02 months.Job Type: Contract and HybridPay Range:$40 - $42/hr.Top 3 Hard Skills Required:1. Minimum 3 years' experience with financial modeling, forecasting, and reporting2. Minimum 3 experience with Budget, staffing, and invoice management3. Minimum 3 years' experience with Rhythm of business cycle management and reportingResponsibilities:Business, Finance, & Product Support:Manage rhythm of business reporting for products and studio, such as monthly business reviews.Prepare forecasting cycle decks and reporting.Develop financial models and forecasts to support budgeting, investment, and performance decisions.Analyze product performance data to drive improvements in player experience, engagement, or monetization.Prepare and present reports to stakeholders, highlighting key findings and actionable recommendations.Collaborate with cross-functional teams, including developers, performance, and marketing, to align business strategies with creative vision.Perform ad hoc finance and business requests.Royalty & Revenue Support:Handle inbound and outbound invoicing and tracking.Manage revenue invoicing in collaboration with finance.Support studio royalty management.Minimum Qualifications & Skills:Bachelor's degree in business, economics, finance, or a related field.Minimum of 6 years of experience in business analysis, business management, finance, or a related field.Strong analytical skills with the ability to interpret complex data and translate it into clear, actionable insights.Proficient in data analysis tools and software.Excellent communication and presentation skills, with the ability to articulate findings to both technical and non-technical audiences.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 221259 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeAccountingExperienceNot SpecifiedDate Posted04/17/2024

Supply Chain Planner 4BCforward is currently seeking a highly motivated Supply Chain Planner 4 for an opportunity in Redmond, WA- Remote! Position Title: Supply Chain Planner 4Location: Redmond, WA-RemoteAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 2+ MonthsJob Type: [FULL TIME [CONTRACT], [Remote]Pay Range:[$40] - [$45]Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Top 3 Hard Skills Required + Years of Experience:1. 4-5 Years of Current or Experience in IT / high-tech electronics or Manufacturing / Service supply chain/ Operational work2. Candidates should demonstrate in the past that he/she was able to learn quickly3. Effective Collaboration with stakeholders to promote the businessDescription: Current Experience in IT / high-tech electronics or Manufacturing / Service supply chain Excellent communication, problem solving skills - ability to manage competing priorities, set clear expectations, collaborate, identify objectives, develop, and deliver feedback in written, oral, and presentation formats for partner teams, and senior executive management. Strong Project Management skills involving multiple global System Integrators and Internal partners. High comfort with handling multiple ongoing priorities and escalations. Strong customer-focus and attention to detail. Capable of performing complex data analysis to identify problems or opportunities to improve supply chain performance. Skilled in Customer Relationship building, and Cross-functional collaboration opportunities. Strong skills and knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies (ability to hold people accountable, and drive closure) Ability to work well in ambiguous situations and deal effectively with conflicting priorities and changes. Support organization?wide projects to improve delivery, reliability, and agility; leveraging others effectively to support internal business team goals. MS/MBA preferred.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:#SupplyChain #DemandPlanning #CrossFunctional/Collaboration #Inventory About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 221796 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeInformation TechnologyExperienceNot SpecifiedDate Posted04/25/2024

The Power Platforms Analyst, assigned to one of Pinkerton's largest global clients, will support the Global Security team by optimizing tools and processes, managing content, producing meaningful analytics, and creating geospatial products. The Analyst assists with the development and execution of processes and technology utilization which supports the dissemination, documentation, and reporting of security information across the organization. This position will be (remote) within the Redmond, Washington area.Essential Functions:Represent Pinkerton's core values of integrity, vigilance, and excellence. Support the Global Security team by providing business analytics, content management, project management, and the management and analysis of geospatial data sets in ArcGIS or other relevant mapping software. Design, build, maintain, and analyze Power BI Reports using SQL language, DAX functions, and Power Query M formula language to provide security metrics and trends to Global Security's leadership to aid in data-driven decision-making. Learn and drive new technologies as requested by the client. Function as a subject matter expert on all data, GIS, and analytical projects and questions and serve as a point of contact for projects and technology requests outside of Global Security. Produce maps and applications utilizing spatial distribution and spatial mapping to uncover patterns and trends. Manage a digital library of geographic maps and products in various file types ensuring consistent formatting and detailed tagging of information. Research and review open-source geospatial and internal data sets for accuracy and quality. Stay up to date with the newest updates and technologies by participating in training and seminars. All other duties, as assigned.Education, Experience, and Certifications:Bachelor's degree with three years of data mining, metrics-based analytics, and GIS experience preferred. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.Competencies:Proficiency in GIS data processing including coursework and/or previous work in ArcGIS Enterprise, ArcGIS Pro, and other ESRI solutions, preferred. Able to cultivate relationships with key stakeholders across functions to achieve business objectives and drive strategic change. Able to work independently with little supervision. Able to manage multiple projects simultaneously with competing priorities and deadlines. Effective written, verbal, and presentation skills. Able to analyze complex situations and recommend solutions. Familiarity with physical security initiatives including life safety, asset protection, and threat management. Knowledge of standard project management processes. Computer skills; Microsoft Office, SharePoint, Power Platform Applications, and Azure DevOps. Proficient with database programming languages such as SQL and Python.Working Conditions:With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;Exposure to sensitive and confidential information. Regular computer usage. Must be able to see, hear, speak, and write clearly to communicate with employees and/or customers. Occasional reaching and lifting of small objects and operating office equipment. Ability to adjust focus between close and distance vision. Frequent sitting and/or walking. Travel, as required.Salary & Benefits Information:Rate of pay: $85000 - $100000 / year.Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Business Intelligence Analyst 3BCforward is currently seeking a highly motivated Business Intelligence Analyst 3 for an opportunity in Redmond, WA-Remote! Position Title: Business Intelligence Analyst 3Location: Redmond, WA-RemoteAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 1+ Month.Job Type: [FULL TIME [CONTRACT], [Remote]Pay Range:[$45] - [$50]Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Requirement:1) 2+ years of experience overall supply chain experience or certification2) 2+ years of experience overall excel skills3) 2+ years of experience overall project managementSummary:The main function of a Business Systems Analyst is to perform the analysis, design, implementation, modification, and daily functional support of all applications.Job Responsibilities:Works with key stakeholders within all business functions to align technology solutions with business strategies.Gathers requirements from business units and translates those to programmers and developers.Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation.Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities.Supports one or more highly complex business processes.Works on multiple projects as a project team memberServes as a liaison between the business community and the IT organization to provide technical solutions to meet user needs.Qualifications:Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.5-7 years' experience required.Basic knowledge of programming languages to comprehend reading code and basic functions.Ability to create business solutions that increase competitive advantage.Ability to exercise good judgment in selecting methods and techniques for obtaining solutions.Project management skills to handle diverse projects, often simultaneously, and meet aggressive deadlines.Ability to solve technical problems/ processes and understand complex details.Ability to increase operating efficiency by producing high quality technical solutions.A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level.Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:#Business Intelligence #SupplyChain #MSExcel #PowerBi #ProgramManagementAbout BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 222124 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeInformation TechnologyExperienceNot SpecifiedDate Posted05/03/2024

Triumph GroupResponsibilitiesWe are looking for an experienced System Analyst who will provide operation support to the activities and resources required of computer operations and applications systems. Setup and implement software to support scheduling, reports, report generation, and data backups. Troubleshoots and resolves problems associated with these environments. • All roles specified in Systems Analyst plus the following.• Responsible for operating and other system software.• Responsible for upgrading the operating and system software and keeping patches current.• Familiarity with fundamental networking/distributed computing environment concepts• Ability to do minimal debugging and modification of programs• Execute the disaster recovery/back up procedures and archiving procedures.• Manage security for servers.• Responsible for performance tuning, capacity planning, database administration, and fault management.• Provide tier two support of the technical infrastructure.• Coordinating efforts with vendors if tier three support is required.RESPONSIBILITIES & TASKSCustomer service• Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket• Triage all service support calls while adhering to our internal protocols and escalate any issues as needed daily. • Provide the Client with basic remote troubleshooting.• Delight our Clients with a Friendly, Quick and Helpful Experience• Follow up after ticket was closed to ensure issue with a good solution. • Servant Leadership Mindset USE of our TICKETING SYSTEM• Use our Ticketing System (FIFO, SLA based) to work on and resolve Helpdesk Tickets & Service Requests• Managing and recording all work though our Ticketing System• Make sure that Documentation is well maintained.• Split tickets that have several issues into their own individual ticket• Make sure that tickets aren't stale throughout the process.USE of our MONITORING & MANAGEMENT TOOL• Review monitoring alerts and warnings, resolve or escalate as needed.PROJECT WORK• From time to time the projects team will need additional resources to help deliver projects either on site or corporate. • When opportunities arise the Support Technician may be required to help with project deliveryCommunication, Reporting & risk.• Escalate tickets that require Senior Technician support or manager.• Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.• Identify, Communicate and Mitigate potential risks to the Project Manager and Clients and manager.TEAMWORK• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues• Identify opportunities for improvement and make constructive suggestions for change.• Contribute to the process of innovative change effectively.• Undertake other duties as required by the Project Manager or leadership.QualificationsREQUIRED• 5-8 years of client facing helpdesk support• Bachelor's or associate degree or equivalent work experience with updated and valid certifications• Strong understanding of operating systems, business applications, printing systems and network systems• Strong background in manufacturing and the urgency of systems supporting the delivery of products. • An understanding of support tools, techniques and how technology is used to provide services.• Knowledge of IT Applications, Software & Hardware• Ability to simplify IT to clients through verbal and written correspondence.• A driven personality to solve problems & challenges. • Have empathy and understanding of customers at every level.• Great Communications skills, founded in being a good listener.• The ability to keep up with & adapt to the fast-paced IT world.• provide pleasant customer service.• Experience using a Ticketing system. Nice to have.• Basic to intermediate understanding of AD, DNS, CLI• Understanding the OSI model, VLAN technology, and networking configurations.• CompTIA Certifications such as A+, Network+, Security+ and/or Server+ with relevant practical experience• Experience and knowledge of working with the Microsoft 365 Platform Benefits: Medical, Dental, Vision, FSA/HSA plans, STD, LTD, Life Insurance, AD&D, EAP, Legal, ID Theft Protection, Pet Insurance, Tuition Assistance, 401k with Employer Match, Employee Stock Purchase Program, Paid Time Off (PTO), Flexible Time Off (FTO), 12 Paid Holidays and Washington Paid Sick Leave. Salary Range: $81,900.00 - $122,900.00Hiring Range and Position Pay to Commensurate with Qualifications and ExperienceLegally authorized to work in the United States without company sponsorship.Pursuant to International Traffic Arms Regulations (ITAR) and the Export Administration Regulations (EAR), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements. #LI-Onsite Triumph Group and all its divisions and subsidiaries are Equal Opportunity/Affirmative Action Employers. Triumph Group provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should [email protected] request assistance. Include the title of the position and location in the subject line of your email so we may direct your email to the appropriate person. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to."An Equal Opportunity Employer - Minorities/Females/Disabled/Veterans" We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law. Pursuant to International Traffic Arms Regulations (ITAR) and the Export Administration Regulations (EAR), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).PI240685855

Operations Consultant, Analyst IIBCforward is currently seeking a highly motivated Operations Consultant, Analyst - II for an opportunity in Redmond, WA!Position Title: Operations Consultant, Analyst - IILocation: Redmond, WAAnticipated Start Date: 05/27/2024.Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 6 Months.Job Type: Contract / HybridPay Range: $40.00 - $43.00Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Requirements:Summary:The main function of an Operations Research Analyst is to formulate and apply mathematical modeling and interpret information that assists management with decision making, policy formation, or other managerial functions. A typical operations analyst is responsible for collecting and analyzing data and developing decision support software.Job Responsibilities:Formulate mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives, and their numerical parameters.Analyze information obtained from management to conceptualize and define operational problems.Perform validation and testing of models to ensure adequacy and reformulate models, as necessary.Define data requirements and gather and validate information, applying judgment and statistical tests.Qualifications:Bachelor's degree in a technical field such as computer science, computer engineering, statistics, mathematics, or related field required.3-5 years' experience required.Experience in operations research, mathematics, probability, statistics, mathematical logic, or data modeling.Basic knowledge of business and management principles involved in strategic planning and resource allocation.Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.Basic ability to work independently and manage one's time. Top 3 Hard Skills Required + Years of ExperienceMinimum 3-5 years' experience with Excel.Minimum 3-5 years' experience with Project management.Minimum 3-5 years' experience with Budget Management.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.Keywords:#Operations #Business_Operations #Excel #Spreadsheet #Analytical #Analysis #Project_Management #Budget #Budgeting #Budget_Management #Expense #Expense_Tracking #Expense_ManagementAbout BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 222371 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Salary DetailsThis salary was provided in the Job Posting.$40-$43Hourly SalaryJob SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeInformation TechnologyExperienceNot SpecifiedDate Posted05/10/2024

DESCRIPTIONAre you ready to get in on the ground floor of Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world?It’s Day 1 for Amazon’s next billion dollar business and we are looking for an entrepreneurial minded Senior Financial Analyst to work in a start-up environment who is passionate about technology, manufacturing and FP&A, who thinks/acts globally, and has the ability to create and implement solutions, processes and controls. Project Kuiper seeks a Senior Financial Analyst to support Multimodal Logistics and Warehousing. You will have the responsibility for consolidating financial information, forecasting, reporting and analysis and will partner with the team that is designing the global logistic network to deliver terrestrial and orbital infrastructure. Success in this role will partner with and influence business owners. The successful candidate will need to be strategic, analytical, and have the demonstrated ability to work effectively with cross-functional teams in a start up like environment.Key job responsibilities- Create effective business partnerships, manages competing priorities, and provides investment guidance based on data analysis during unexpected events.- Present financial summaries and business insights to Senior Management (Business and Finance).- Develop and implement long range business planning.- Develop financial models for new business concepts and resulting financial impact to help drive data driven decision making.- Build out and enhance P&L models for new and existing businesses, develop business insights and KPI dashboards, and lead ad hoc analyses.- Work with big data and transforming it into insights and information.- Lead automation efforts of critical processes.- Identify opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.- Participate in Finance initiatives, including but not limited to process improvements, ad hoc analyses, and preparation of periodic reporting activities.We are open to hiring candidates to work out of one of the following locations:Redmond, WA, USABASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.PREFERRED QUALIFICATIONS- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience in financial modeling, P&L management or analysis- 3+ years of experience delivering cross functional projects.- 3+ years of experience working cross functionally with tech and non-tech teams.- Relevant experience in positions that require analysis and reporting financial results.- Strong command of Financial and Accounting fundamentals.- Demonstrated ability to influence decisions through effective verbal and written communication, logical reasoning and the presentation of options and their implications including insights into interactions with other areas of the business.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,900/year in our lowest geographic market up to $128,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Data AnalystBCforward is currently seeking a highly motivated Data Analyst opportunity in Redmond, WA.Position Title: Data AnalystLocation: Redmond, WAAnticipated Start Date: ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 1 Month (Potential chances for extension)Job Type: Full time ContractPay Range: $50 to $55Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).Requirements:Job Description:Title: Data Analyst Location: Redmond, WA (2-3 days a week) Duration: 1 Month (Potential chances for extension)Candidate RequirementsYears of Experience Required: 5-7 years applicable experience required in data analysis, business intelligence, or related roles.Degrees or certifications required: Bachelor's degree in a technical field such as computer science, computer engineering or related field requiredDisqualifiers: N/ABest vs. Average: The ideal resume would contain:Experience with Power Bi, Power Automate, SharePoint Lists, ExcelKnowledge of the ETL (Extract, Transform, Load) processStrong written and oral communication skillsStrong troubleshooting and problem-solving skillsDemonstrated history of successDesire to be working with data and helping businesses make better data driven decisionsProficiency in Power BI for report development and visualization.Ability to communicate complex technical concepts to non-technical stakeholders.Performance Indicators: Performance will be assessed based on Quality of WorkTop 3 Hard Skills Required + Years of Experience5-7 years applicable experience required in PowerBI and Power Automate2-3 Years of experience in data analysis and data visualization. Easy to use/easy to manipulate reports (designed well)Knowledge of the ETL (Extract, Transform, Load) processAbility to communicate complex technical concepts to non-technical stakeholders.Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.About BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code 222327 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Salary DetailsThis salary was provided in the Job Posting.$50-$55Hourly SalaryJob SnapshotEmployee TypeContractorLocationRedmond, WA (Onsite)Job TypeInformation TechnologyExperienceNot SpecifiedDate Posted05/09/2024