Service Delivery Driver Salary in Raleigh, NC

OverviewResidential Sales ConsultantReports To: Sales Manager or General ManagerStatus: Full-time, Regular positionCategory: SalesLocation Name: RaleighLocation Address: Raleigh, NCJoin the team of experts and realize your true potential!Why You Should Join the Service Experts Team:Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT!Position Summary:The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines.Key ResponsibilitiesPresent comfort options of residential HVAC and water heater products and services to new and established customers.Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.Create relationships with prospective customer and referral as well initiating calls to generate sales.Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.Desired Skills and QualificationsOur Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess:At least a High school degree or GED. A Bachelor's degree or related professional sales certifications preferred.Prior sales experience, with a preference for experience with direct selling to consumersStrong selling and business-development skills.A demonstrated ability to effectively communication concepts to a variety of audiences.Demonstrated commitment to the delivery of high-quality, customer-focused service.Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer. . .Valid driver's license with acceptable driving record.Ability to consistently demonstrate a positive attendance record.Available to work flexible hours and on-call shifts as needed.Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements.Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunitiesOur Average Sales Professionals earn an average of $90,000-$120,000 annuallyTOP performers WILL earn moreGenerous PTO provided19 paid days off within your first year of employment (vacation, personal holidays, & national holidays)24 paid days off after your 2nd year of employmentNo layoffs during "Slow Season"- due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provide wellness program options for free employee medical insuranceCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [email protected]

Purpose: Partner with assigned customers to ensure they have the right products at the right time in the right placement.Job Responsibilities:• Order products that aligns with the needs of the customer.• Responsible for effectively displaying store products.• Responsible for maintaining effective business relationships with customers.• Responsible for daily travel to customer locations.• Responsible for arriving promptly at customer locations on assigned route for service.• Responsible for rotating stock and removing out of code product.• Process merchandise returns and issue credits according to company policy.• Ensure the neat and orderly appearance of UNFI products.• Responsible for product and/or delivery notification to customers.• Assist in hanging shelf tags and promotional POS/POP materials and resets.• Sell promotional and sales programs as assigned.• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.• Follow through on customer product requests.• Keep management informed of area activities and of any significant concerns.• Attend meetings as required.• Provides backup for other field sales representatives when needed.• Performs other duties as assigned.Job Requirements:EDUCATION/CERTIFICATION:• Valid driver's license necessary• Auto insurance levels that meet UNFI requirementsEXPERIENCE:• Prior customer service experience in a retail setting• System Implementation preferredSKILLS/ABILITIES:• Excellent customer service skills• Good communication skills• Time management skills and attention to detail• Basic math abilities• Ability to work independentlyPHYSICAL ABILITIES:• Daily travel is required and access to a vehicle is necessary• Ability to get in and out of car multiple times per day• Drive to and from accounts safely in city, rural and expressway conditions• Ability to set up displays, fixtures, shelving and products• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt• Ability to lift up to 40 lbsAll qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

We have a Project Manager role available in our restoration and waterproofing division in Raleigh, NC!As a Project Manager, you will engage in all aspects of the business, from customer relationship development to estimating, contract procurement, schedule and change management, field execution and project closeout. Your primary responsibilities will be growing customer relationships through consistent project execution and delivery -- aligned with our strong customer-centered culture that includes our prospects, clients, coworkers and subcontract partners. We are seeking highly motivated individuals who are interested in establishing a long-term career with a growing company and are ready to work in a fast-paced environment. We understand the value of our employees and offer competitive compensation packages, 401K plans and comprehensive benefits. You'll find room for advancement, and managers who appreciate your work efforts and reward you for your performance.As a successful candidate, you:Have a track record of managing projects successfully with an entrepreneurial approach to making it happenMove quickly from project to project, keeping a good grasp of the details without losing perspective of the 'big picture'Enjoy handling multiple projects in various stages of completion, easily moving from project to project - handling submittals, meetings/minutes, scope, billings and costs control, quality, safety and close-outHave a high sense of urgency to address and resolve challenges that arise over the course of a projectBuild strong customer and subcontractor relationshipsHave experience in construction industry, with some knowledge of estimating, scheduling and field operationsManage projects to beat the schedule and enhance the return for the customer and the companyAre looking for the next step in your career - the step that provides you an opportunity to build on your skills and advance to your potentialYou are passionate about exceeding customer expectations and delivering projects on time and under budget. You are a collaborative team player with the potential to grow your career as we execute our growth and leadership succession plan.Qualifications & Requirements5 to 10 years of construction-related industry experience; weatherproofing/waterproofing and rehab/restoration or building envelope experience preferredExcellent communications skills and customer service experience; business development skills and experience a plusStrong understanding of project financial managementScope development and estimating / pricing experience preferredValid driver's licenseWe offers a competitive salary and excellent benefits including: Parental leave Tuition reimbursementHealth & wellness challenges and incentivesGenerous paid time off and holidaysFlexible spending account401(k) with company matchCareer Path Health (HSA & traditional), Dental, Vision, and Life InsuranceLong and Short-Term Disability Insurance

Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when you go in and collect the work! We provide detailed training to ensure you will achieve maximum efficiency in each store you will collect. You will control how much money you are able to collect per hour! Great gig to earn extra money by working independently, good for anyone with flexible time to spare! As a Store Scanning Specialist, you can enjoy the flexibility of choosing when and how much you earn. All you need is reliable transportation to start making money. Why scan with RetailData? Choose your own hours! When you work is totally up to you within our clients window Easy to get started! We will provide detailed training Earn extra money! Achieve your short-term goals or long-term collecting with RetailData Make a guaranteed hourly minimum! (only for areas with wage floor) Benefits: Training to build speed and increase pay. Ability to control what you earn. Advanced notice of work schedule. $400 referral bonus program. As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked. Employee stock purchase after 1 year of service. Independent, flexible work schedules that enable a healthy work-life balance. Travel opportunities, locally and out of state. Extra hours available in many areas. Paid drive time and mileage reimbursement. Come work for an essential business! We put an emphasis on A.R.T = A ccountability, R espect, T rust! Requirements: At least 18 years of age. High school diploma, or equivalent. Smartphone with ability to download company pricing app and collect work assignments. Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. Ability to stand throughout the work shift and lift up to 40 pounds intermittently. Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.RetailData partners with the largest retailers in the world to provide competitive intelligence solutions. With consumers dynamically shifting their purchasing patterns between the various in-store and e-commerce sales channels, we are perpetually innovating new solutions and products to meet client needs. Our industry-leading expertise in price, assortment and promotional data sets, in conjunction with our expansive technology and analytics platforms, has positioned us perfectly to help retailers navigate these unprecedented retail changes.

Job Description Summary Acts as client advocate and point person for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities Collaborates with key client staff to understand vision, requirements and needs. Collaborates with Logicalis support team, Solution Architects, Account Executives and internal Managed Services staff, to shape and drive client deliverables. Manages scope of contract delivery to contractual Service Level Agreement (SLAs) performance and communicate any failures. Leads and manages Business Review Program in accordance of the governance model on behalf of client. Manages Change Review process for clients ensuring client satisfaction and contractual integrity is maintained. Drive strategic value in business reviews to drive growth, expansion and adoptance. Enables service delivery by owning Service-Now documentation. Exceed client expectations and drive the voice of the customer within Logicalis and collaborate across service teams driving up customer experience and success. Coordinates major client work efforts with appropriate Logicalis staff. Leads effort for new client integrations and existing clients' new service and/or device integration or de-integration. Drives process improvements that increase client satisfaction. Enables support team through client specific training. Acts as communication focal point for service effecting incidents. Ensures monthly billing is accurate and time and materials (T&M) efforts are properly tracked. Esnure the customer has a positive experience when onboarding/offboarding new service portfolio items across services Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certification Education:Bachelor's Degree in a related field. Experience / Technical Requirements10 years experience in IT infrastructure management and/or vendor management; knowledge of IT provider's services and qualifying factors in order to understand how client requirements will affect delivery. 3 years of Account or delivery management experience. Exposure or training in ITIL foundations. Proficient use of all Microsoft Office applications.May consider an equivalent combination of education and experience. CertificationsProject Management Professional (PMP). ITIL V3 or more recent version.Other Skills and Abilities Reasonable technical understanding and ability to translate technical requirements and specifications into easily understood business concepts and vice versa. Ability to provide continuous improvement ideas and opportunities within boundaries of client's limitations (resource, budgetary, legal etc.). Strong organizational skills, attention to detail and flexibility. Ability to multi-task and reprioritize work efforts as necessary. Possess relationship management abilities; strong client-facing skills. Excellent presentation skills. Ability to work under pressure and strong ability to "think on your feet". Self-starter, little direct supervision needed. Outstanding oral, written, and technical/business communication skills. Good understanding of statistical and analytical principles and processes. Ability to interact successfully with all levels of client and IT provider organization.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $85,000 to $110,800 plus bonus

JOB DESCRIPTION: Inventory Management Service Rep Reports to Sales ManagerJOB SUMMARY Provide total bin management services for specified Hose Store customers. Provide quality customer service at customer site including specifying products, seeking additional business, and total customer satisfaction. Assist Territory Manager in training and special projects. Function as a contact for assigned accounts and provide exemplary customer service by taking appropriate actions to satisfy requirements promptly and accurately. Assure all requirements are met to keep the truck clean and in proper working order. Provide counter sales service at the Hose Stores as scheduled or requested. ESSENTIAL FUNCTIONS • Travel to customer locations, survey inventory, and replenish stock. • Assist Territory Manager by identifying and prospecting new business opportunities at targeted accounts. • Gather and ensure order and product accuracy for customer deliveries. • Build strong customer relationships by understanding customers' businesses and identifying their specific needs. • Perform service functions at customer's site including entering quotes and/or orders, helping resolve invoice problems, training, handling warranty claims, bin labeling, bin cleaning, and bin organizing. • Responsible for maintaining truck records, meeting all DOT requirements, and scheduling truck maintenance. • Process customer orders to meet company performance guidelines. • Expedite open orders and provide delivery information for customers. • Respond to inquiries about technical services and product training, product availability, pricing, credit terms, FOB terms, delivery, product selection & related information. • Understand the needs of accounts and be able to match the right mix of products and services to satisfy them profitably. • Review and recommend changes in stock levels for customers. • Possess comprehensive knowledge of Cross Company's strategic plan and overall service capabilities and the value we provide for our customers and discuss them with assigned accounts and counter customers. • Provide customer service support at Hose Stores as scheduled. • Complete all assigned individual performance and development goals. • Communicate all significant issues to appropriate teammates. • Travel to customer locations and events as required. • Perform various, miscellaneous tasks and projects as directed. EDUCATION & EXPERIENCE • 2-3 years industry-related experience with at least 1 of these years in a customer service or counter sales position • Clean driving record • High School diploma or GED requiredREQUIRED BEHAVIORAL COMPETENCIES • Servant Leadership • Communicates Effectively • Demonstrates Self Awareness and Self Management • Customer Focus • Team player • Resilient and confident under pressure • Courage • Drives Results • Instills Trust • Ensures Accountability • Problem Solving Abilities REQUIRED FUNCTIONAL COMPETENCIES • Recognize information required to properly specify a hose assembly or related part • Excellent thread identification abilities • Recommend the appropriate hose assembly or related part based on information furnished by the customer • Read engineering drawing and dimensional specifications • Use all HFG related equipment and ability to train customers • Recognize major features, advantages, and benefits of our products • Ability to clearly communicate value drivers to customers • Pass Cross Hose Certification requirements and earn Parker Fluid Connector Group Certification PHYSICAL & MENTAL REQUIREMENTS • Ability to drive a vehicle long distances and visit manufacturing facilities • Ability to handle packages weighing 50 pounds or more • Capacity to operate machinery • Driver's License per DOT Requirements DISCLAIMER The job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This document does not create an employment contract, implied or otherwise; employment in this job is an "at will" employment relationship.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.Applicants must be legally authorized to work in the United States. Visa sponsorship not available.Our client is seeking a Sr lead Cloud Architect (Azure Delivery) in Raleigh, NC.Role DescriptionYou will work with an experienced professional services team to help customers migrate to and operate in Azure throughout customers' entire cloud adoption lifecycles; assessments, design, proof-of-concepts, documentation, planning, execution, and optimization. This is a primarily customer-facing project delivery role.• Assessing application portfolios, planning migrations to Azure, and delivering written assessment deliverables including Total • Cost of Ownership models• They'll be involved in application migration patterns (6 R's)• They will be involved in high level project plans/work breakdown structures• They will be involved in high level infrastructure designs and diagrams• They will be tasked with Azure Well-Architected Framework reviews• They will provide hands-on execution as a member of implementation team• They will be responsible for defining and maintaining the high-level technical vision for the projects, both externally towards the customer and internally towards the project team• They will create and maintain detailed diagrams and other written configuration documentation• They will educate customers on Azure services and general cloud patterns and anti-patterns• They will collaborate with colleagues to refine and enhance the broader cloud Solutions Architecture practice• They will assist pre-sales with scoping and estimations• They will contribute to the development of processes, templates and other project collateralSkills & Requirements• 12 years of overall relevant experience without a college degree OR 8 years relevant experience with a BA or BS degree (6 with a Masters) 8+ years of diverse solutions architecture experience, and a minimum of 3 years of relevant public cloud experience Azure Solutions Architect Expert (AZ-305) Certification Hands-on experience with both lift-and-shift and greenfield Azure migrations. Intermediate level experience with one or more Infrastructure-as-Code implementations (ARM, Bicep, Terraform) Intermediate to Expert level familiarity with containerization technologies (AKS, Container Apps) Familiarity with Identity and Access models in on-prem (Active Directory) and public cloud (Entra ID, SAML SSO) Intermediate to Expert level experience with IP Networking, ExpressRoute, VPN technologies, etc.• AI-102, DP-100, DP-203, AZ-500, AZ-400 Azure Certifications PCI, HIPAA, and HITRUST compliance as related to Cloud Infrastructure Common Infrastructure as Code and DevOps patterns such as Terraform, ARM/Bicep, Immutable deployments, and CI/CD Pipelines. Familiarity with AWS and/or GCPIndustry knowledge in any of the following verticals is highly desired: such as Healthcare/HealthTech; Financial Services/FinTech, SaaS or E-CommerceBenefits/Other Compensation:Medical, Dental, Life Insurance, 401K.Why Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.Drug testing may be required; please contact a recruiter for more information.#LI-DNI #1161561 - Kimberly Moore

Position Title: Service Technician II (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Raleigh Service ExpertsLocation Address: 2815 S Wilmington St, Raleigh, NC 27603***Up to $2,500 Sign-On Bonus (for qualified candidates)***Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities (depending on the position)Our Top Service Technicians earn over $130,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be moreGenerous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2nd year of employmentNo layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer.Works under the direction of the Field Supervisor or General Manager.Key Responsibilities:Works under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devises or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposures that could cause accidentsDoes not perform act that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Summary Provides essential project support and resource management tasks for IT Professional Services Projects in support of Project Managers. Independently coordinates, monitors, and documents activity for small, minimally complex IT projects in accordance with Logicalis Statements of Work, following Logicalis Project Management Office (PMO) methodology and Resource Management Office (RMO) standard operating procedures. Essential Duties and Responsibilities Assists Project Managers by performing project coordination duties including resource assignment, scheduling, back office data management, and closeout activities including, but not limited to: Resource schedule management for assignment of engineers and/or contractors to projects; works directly with subcontractor technical resources providing assistance with project preparation, scheduling, and administrative support. Creates, and processes ongoing engagements in PSA software including contracts, change requests and other modifications. Assists with tracking and maintenance of subcontractor SOWs in the PSA tool Leads small, minimally complex projects that do not require a Project Manager, ensuring contracted delivered services are provided with quality, on time, and within budget. Initiates projects and kick-off, including:Schedules new project initiation meeting with Account Executives and Solutions Architects for knowledge transfer of the scope of work from Sales to the assigned Service Delivery Engineer(s)Coordinates and leads project initiation meeting with Customer and Logicalis Project Engineer(s) to review scope and set initial project schedule. Ensures assigned resources are scheduled and prepared for assigned workMonitors project activity and captures required data accordinglyPerforms ongoing updates and completion to project specific documents per efined standards; such as resource schedules, project labor time entry, Project Change Requests and Project Closure and Acceptance Documents Maintains continuous focus on customer service and quality assurance. Escalates issues for resolution as warranted, engaging PMO Manager for assistance with difficult issues. Responsible for coordination of the project through closure. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis demonstrating behaviors consistent with the organization's values Demonstrates teamwork and flexibility by assisting as needed with various ad hoc reporting, backfill support for peers, assistance with service improvement activities, etc. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supervisory Responsibilities None. Qualifications The requirements listed below are representative of the knowledge, skill, and/or experience required to perform the duties of Logicalis Project Coordinator. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience//Technical Requirements/Certifications Equivalent combination accepted. Education Associates Degree (or higher) in Business Management, Project Management, or Information Technology preferredProficient use of Microsoft Office applications - Excel, Word, PowerPoint, Outlook Work Experience Minimum 3 years' professional experience preferably with knowledge of project management practices.and/or in an IT Support role (eg. Service Desk, PC Desktop Support, etc.) Will consider applicants with 3+ years of relatable work experience requiring planning, customer service, resource coordination, etc. (example: Events coordinator, customer service dispatcher,or similar work requiring coordination of resources and service delivery) Certifications None required, however any industry recognized certifications in Project Management (PMI), Information Technology, or Microsoft Office training are beneficialOther Skills and Attributes Strong written and verbal skills. Must possess ability to deliver concise, professional, and accurate documentation and communications (i.e. meeting notes, ,project updates, escalations) Ability to recognize project improvement areas and adapts well to an ever changing environment. Interacts professionally and effectively across technical and business organizations in support of our collaborative and inclusive culture Excellent time management skills; ability to manage multiple tasks to defined deadline within constrained timeline. Strong planning and organization skills; detail oriented with attention to accuracy. Flexibility and willingness to embrace change in a high volume, fast paced environment. Willingness and ability to work collaboratively across functional groups with all team members of the organization and take ownership and responsibility for work performed. Maintains high integrity with strong ethics and business values.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is required to either be sitting, standing, or in a similar posture as well as talk, see, hear, and use hands and arms. The employee may occasionally be required to move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may also occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $42,000 to $53,600

Position Title: Service Technician (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Raleigh Service ExpertsLocation Address: 2815 S Wilmington St, Raleigh, NC 27603Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities (depending on the position)Our Top Service Technicians earn over $130,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be moreGenerous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2nd year of employmentNo layoffs during "Slow Season" - due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and tool replacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive company matching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary: Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer.Works under the direction of the Field Supervisor or General Manager.Key Responsibilities:Works under minimal supervision to perform residential and/or light commercial service and maintenance calls Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks Completes routine maintenance and equipment cleaning as needed or required Responsible for delivery and removal of parts and equipment needed to complete service work Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer. Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Regular, reliable attendance Health & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devises or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposures that could cause accidentsDoes not perform act that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 0 to 2 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Proficient and able to install a basic duct fitting Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds