Service Delivery Driver Salary in Pittsburgh, PA

*Work for a company that cares and receive a bonus! The Program Supervisor of Outpatient and School Based Programs may be eligible for up to a $500 (Non-Licensed) - $3000 (Licensed) new hire incentive bonus if hired and meet all qualifications. What We Offer:  (Must meet eligibility requirements- see policies/plan documents for complete requirements and eligibility) Flexible, full time position offering the ability to work remotely 1-2 days per week  Opportunities for career advancement within a growing agency  Comprehensive benefits including medical, dental, vision, paid time off, and 401K offerings with agency match Agency provided life insurance and long-term disability coverage Paid mileage for traveling between client sites and offices Paid training and administrative time Licensure Supervision for FREE! Tuition reimbursement New Hire Incentive Bonuses Employee Referral Bonus Incentives Approved Agency for Public Student Loan Forgiveness Employee Assistance Program Partnership with Capella University offering scholarships, tuition discounts, and free professional development opportunities Glade Run is Sanctuary certified we provide a supportive, respectful environment for our clients and our staff where shared governance, open communication, social learning and responsibility, non-violence, emotional intelligence, and growth and change are paramount in all aspects of our programming QUALIFICATIONS: Minimum of a Master’s degree in Counseling, Social Work or other related Human Service field. Must have completed a clinical practicum during Master’s program. Clinical license preferred; clinical license eligible. Minimum of one year of supervisory experience. Minimum of two years of clinical experience with at least one year in an outpatient setting preferably working with children/adolescents. Understanding of payroll and billing procedures. Prior experience giving coaching and feedback to employees on performance related issues. Understands program regulations and has a proven track record of following program policies and procedures. Must be able to lead, motivate and coach others in a fast-paced, family-focused environment. Prior experience working with an Electronic Medical Records (EMR) system. Must possess excellent written and verbal communication skills. Must be able to adjust hours to job requirements. Must have access to a telephone. Must have a valid driver’s license and acceptable driving record. Must have acceptable Pennsylvania State Police clearance, Pennsylvania Child Abuse History clearance and FBI clearance. Must be able to identify with the agency Mission Statement and support the agency’s Core Values. THE IDEAL CANDIDATE WILL POSSESS A DEMONSTRATED KNOWLEDGE IN THE FOLLOWING AREAS: Clinical based practices including DSM-5, clinical interventions, etc. Coaching practices Outpatient regulations Community regulations when applicable Crisis intervention strategies Department of Human Services regulations Trauma-informed care Sanctuary Model of Organizational Leadership Strategic planning Strengths-Needs-Cultural-Discovery POSITION SPECIFIC CORE COMPETENCIES: 1. Ensure consistency and fidelity with agency values and preferred clinical approaches Coach Glade Run philosophy to Therapists through direct supervision, training, coaching, and monitoring of clinical service delivery. Keep appropriate supervision logs and documentation. Implement monitoring tools to assure supervisees use the Glade Run values in service delivery. Coach supervisees to write measurable individualized goals which are tied to the individual/family definition of needs to succeed at home 2. Support Therapists to ensure strong family relations are developed and maintained Work collaboratively with Therapists to strengthen partnerships between Glade Run and families: Coach the Therapists through the development of the Strength-Needs-Cultural-Discovery (SNCD) Provide support to therapists and families to access additional resources as indicated 3. Monitor the provision of services within areas of responsibility Ensure that the health and safety of individuals served and staff is maintained in alignment with Sanctuary principles and practices, regulatory requirements, accreditation standards and agency policies. Teach/coach current best practice interventions/approaches by conducting regular observations of interventions and interactions. Review all treatment plans and related documentation to assure that treatment occurs at the established frequency and meets agency values. Assign referrals to therapists that are matched to their skill and strengths. Lead monthly supervision meetings to ensure that organizational goals, program and operating policies are communicated, understood and followed by all staff. Evaluate delivery of clinical services to ensure that highly individualized goals can be generalized home through direct observation, weekly supervision, family feedback, etc. Work collaboratively with psychiatrists to provide care that meets consumer needs. Support the transition of clients between services offered within our continuum. Attend Team Meetings at Mental Health Partnership Schools as needed. Maintain fluid communication with stakeholders and partnerships (attending monthly meetings for school buildings) Must meet program productivity expectations and standards for assigned caseload. 4. Support the Program Manager or Assistant Director of Outpatient to ensure that programming needs are met Maintain communication with the Program Manager or Assistant Director of Outpatient Participate in scheduled supervision meetings Provide critical information immediately to supervisor Provide regular feedback of Therapists’ performance via verbal exchange and written documentation Support preparation of scheduled professional development trainings/activities Provide direct clinical services to assigned clients as needed Ensure all applicable staff maintain professional licensure, credentials, and training. Review and audit consumer files in coordination with Quality and Compliance department. Facilitate and co-facilitate group supervision sessions. Maintain written minutes of internal and external meetings and upload to the Commons Monitor and manage incoming referrals and assign appropriately to staff 5. Fiscal oversight and monitoring costs of assigned program area. Monitor productivity of program staff through established tools. With Quality & Compliance, monitor insurance authorizations. With the Outpatient Program Manager or Assistant Director, determine staffing resources and program needs. Job Location(s): Pittsburgh, PA Position Type: Full-Time/Regular Who We Are: Founded in 1854 by the Rev. Dr. William Passavant in Zelienople, Pennsylvania, Glade Run has evolved over the years to meet the changing and increasingly challenging needs of children, adults and families throughout Western Pennsylvania and beyond. With a focus on education, mental health, autism, and unique therapeutic offerings, Glade Run has a long tradition of linking faith and service. Last year, Glade Run served over 5,000 individuals with impactful, innovative services in school, home, and community settings. Equal Opportunity Employer

Company NameARS-Rescue Rooter OverviewAmerican Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.LOOK at what's NEW in 2024 for full-time employees... Low-Cost Health Insurance Plans starting at $5 a week.Free 24/7 Virtual Telemedicine Services from your first day of employment.Enhanced Dental Insurance options. NEW Pet Insurance Plan - Protect all of your loved ones! NEW Legal Insurance Plan available. APPLY TODAY or CALL NOW to schedule an INTERVIEW -Sarah @713-438-5753ResponsibilitiesAt ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is high! As an AOR / HVAC Installation Mechanic, you would disassemble and remove old systems, then install, start-up and troubleshoot (if needed) new replacement HVAC systems in residential settings.Installers can expect:Year-round full-time work. Competitive pay options based on your skill and availability. Paid orientation, paid training, and weekly direct deposit payroll. NO On-Call, NO Overnight work and Flexible Shift Schedules available at most locations. Fully Stocked, Take Home company vehicle and gas card.Professional uniform and cleaning service.Comprehensive Training Opportunities provided by in-house Learning & Development team.Training including but not limited to technical, sales, safety, leadership, systems training.National Network to support professional growth & development and provide transfer opportunities.As the employer of choice, we offer an Industry-Leading Benefit Package:Choose from one of FOUR health insurance options, starting as low as $5 per week!HSA (Health Savings Account) and annual company contribution for specific plans. FSA (Flexible Spending Account) for specific plans. Dental and Vision Insurance options. 401(k) with weekly match contribution13 PTO Days + 8 Paid HolidaysCompany-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)QualificationsAt least 2 years of RESIDENTIAL HVAC Installation experience.Comfortable in a Lead role with a Helper assigned. Working knowledge of local inspection codes. EPA Certification (Certification assistance may be available).A proven work ethic with excellent customer service and communication skills. Willingness to go into attics, crawl spaces and lift heavy objects on a regular basis. Willingness to put in long, sporadic hours and/or weekends when necessary. All candidates are required to undergo pre-employment drug screen, background checks and must have a valid driver's license with good driving record.*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

The Continuous Improvement Associate, will be responsible for the collection, prioritization and execution plans for improvement ideas and will support their subsequent implementation in line with the overall finance transformation strategy. The position will work closely with leaders and subject matter experts within the finance organization and enterprise-wide to harness ideas as well as support implementation projects derived from the Finance Roadmap. The Continuous Improvement Associate will work together with the Continuous Improvement Office within the Corporate Strategy group to ensure that the financial results of all initiatives follow the methodology and framework as designed by the Corporate Continuous Improvement Office. This role requires ability to effectively adapt and improvise Finance to generate approaches that best fit operational and organizational constraints. You will be responsible for assisting the department of Finance with performance benchmarking, improvement plans, aid in root cause analysis, and support solution delivery.This role holds the potential for high impact to the Finance organization as it underpins our focus on operational excellence and in particular our objective to identify and sustain value within the organization. The ideal candidate will be joining the Finance Transformation Office and will help establish and identify financial best practices as the organization molds a new culture at DLC.Primary Duties & Responsibilities:The Accumulation of IdeasSupport the preparation all materials required to host the ideation sessions under the guidance of the Transformation ManagerCoordinating with the change management organization pre-Ideation sessions including any training requiredWorking with the business unit participants in the ideation sessionsExecuting the coordination of ideation sessions including all participantsCommunicating effectively to inform the organization and the participants of the activities of Affordability and Innovation Management (AIM) for corporate business functions including Finance, Operations Services, Human Resources, Office of General Counsel and Strategy.The Evaluation and Prioritization of IdeasCreating and/or confirming all required approvals for sustainable savings and ideation sessionsTracking of ideas that come into the sessions and handling initial.Working within the AIM team to further clarify all ideas, confirm financial and other data and prioritize ideas to be implemented at initiatives.Confirm owner, schedule, planned benefits of each idea.3. The Monthly variance analysis of initiativesReinforcing the methodology while ensuring monthly variance analyses are completed.Creating reporting needs for finance partners to utilize in support of required analyses.Understanding financial performance of initiatives and drivers of performance variancesFacilitating solutions with Financial Planning & Analysis and Operations Finance on monthly reporting and present results to executive leadership monthlyThe Tracking of Idea ImplementationA dashboard will need to be maintained and improved to track all ideas as they progress through the stage gates.Basic program management activities such as status reporting, schedules, issues, and risksWorking across the business units to follow up and assist as necessary with each initiative implementation.5. Support the Finance Transformation OfficeAlign initiatives with the finance roadmap derived from the finance health check and support with implementation.Support the Finance Transformation Manager in execution of portfolio initiatives.Collaborate with key stakeholders within and outside of Finance to understand business needs.Support in creation and updates of Finance Transformation metricsEducation/ Experience Requirements:Bachelor's degree in Finance, Accounting, Data Analytics, or other applicable disciplineFive (5) years related experiencePreferred Qualifications IncludePrevious experience in Lean Methodology, Six Sigma and Change ManagementFinancial acumen and excellent communication skillsSignificant experience in utilizing Microsoft Excel and/or data modelingProven experience interacting with cross-business units preferredPrevious experience with a highly capital-intensive industry and some experience with ideation execution and implementationScopePrimary focus is on daily deliverables, outputs and reporting. Accountable for managing one's own time and work flow but may be leading projects or project steps. Work is typically complex in nature requiring the incumbent to draw on previous knowledge to perform role. Continues to build knowledge base but has a solid foundation to act independently the majority of the time. Still draws on experts and managers when needed but less frequently. Acts as a resource to less experienced staff on routine issues.Decision ImpactProblems and issues faced are complex. Draws on past experience on a regular basis to solve problems and take new perspectives on existing solutions. Accountable for direct level of reasoning and decision making.Hybrid WorkPosition follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs. Storm RolesAll Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company. Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc. Data StewardshipMaintain accountability and oversight of data for related business area, documenting related data management procedures, methods and techniques

*Work for a company that cares and receive a bonus! The Program Manager of Outpatient and School Based Programs may be eligible for up to a $2000 new hire incentive bonus if hired and meet all qualifications. QUALIFICATIONS: Master’s degree in a counseling related field which must include a clinical practicum. Professional license (LCSW, LPC, LMFT) required (Professional license does not include Licensed Social Worker LSW). Minimum of three years of clinical experience, at least one year in an outpatient setting and at least 6 months with children. Two years supervisory experience managing in either a child welfare system or treatment of adults, children and families A proven track record of implementing clinical programs Ability to lead, motivate and coach others in a fast-paced, family-focused environment Experience working with an Electronic Medical Records (EMR) system Excellent written and verbal communication skills Must be able to adjust hours to job requirements. Must have access to a telephone. Must have a valid driver’s license and acceptable driving record. Must be eligible for PA State Police clearance, PA Child Abuse History clearance and FBI clearance. Must be able to identify with the agency Mission Statement and support the agency's Core Values. Physical Requirements: Must have audio/visual/verbal activity to provide supervision for the clients and to perform essential job function. Emotional Requirements: Must have emotional stability to perform essential job functions. Other Requirements: Ability to establish and maintain effective working relations with agency personnel and community agencies. Ability to accept supervision. Ability to work independently. Ability to protect the confidentiality of the clients. KNOWLEDGE AREAS: Clinical based practices including DSM-V, clinical interventions, etc. Special Education Law/ IEP/ 504 Plan Process Coaching practices Community regulations when applicable Department of Human Services regulations Credentialing Regulations Trauma-informed care Sanctuary Model of Organizational Leadership Strategic planning Strengths-Needs-Cultural-Discovery Individual, Family and Group Therapy Positive Discipline Therapeutic Interventions Child Protective Services Law Trauma Informed Care Behavioral Modification Clinical Supervision POPULATION SERVED: Public school students in grades K-12 who may or may not be identified as special needs. Children, Adolescents, and Adults meeting Outpatient Level of Care Criteria PROGRAM AREA CORE COMPETENCIES: School Based Roles and Responsibilities Provide supervisory oversight to assigned School Based Districts Oversee assigned School Based Supervisors Functions as an immediate supervisor at newly contracted School Based districts to help build the infrastructure and ensure that the contracted model is functioning appropriately for 1-2 years Develop relationships and maintain open communication with designated school personnel Manages Contracted School Building Referrals and Rosters along with Psychiatric Evaluations and Medication Management referrals Conducts monthly School Building Meetings Monitor the implementation of evidence-based interventions/curriculum delivered via the school-based programs (Mental Health Partnership/Therapeutic Classroom) Supervise assigned School Based therapists through individual and group supervision as well as attending to daily questions and concerns Outpatient Clinic Program Roles and Responsibilities Provide supervisory oversight to assigned OP Clinics Oversee assigned Outpatient Supervisors and Assistant Supervisors Supervise assigned OP Clinic therapists through individual and group supervision as well as attending to daily questions and concerns Manage Outpatient referrals along with Psychiatric Evaluations and Medication Management referrals OVERALL CORE COMPETENCIES: Weekly/Monthly Quality and compliance monitoring, analyzing data and running reports to evaluate effectiveness of clinical sites assigned and reporting to the Vice President of Clinical Programs Maintain responsibility for the management and compliance of Outpatient Sites by adhering to Outpatient Regulations, Managed Care Standards, and Clinical Best Practices Responsible for hiring and training of new clinical staff Oversee Outpatient and School Based Supervisory Staff as well as assigned clinicians Understand and be able to explain productivity expectations to therapists. Coach Glade Run philosophy to supervisees through weekly supervision and observation, training, coaching and mentoring techniques. Keep log or maintain appropriate documentation. Implement monitoring tools to assure supervisees’ use the Glade Run values in service delivery. Coach supervisees to write measurable individualized goals which are tied to the individual/family definition of needs to succeed at home. Implement and monitor consistency and fidelity with agency values and preferred clinical approaches Provide training to the environment related to clinical approaches and job skill sets. Complete staff payroll and billing procedures. Will help monitor and rectify errors with therapists and finance department Provide professional growth and guidance to Senior/Lead Clinicians assigned Participate in Outpatient Program Meetings, Core/ Quality Improvement Meetings and/or other work groups and committees as assigned by Vice President Responsible for problem solving issues with insurance eligibility Assist in conducting Program and Psychiatric Treatment Team Meetings Must meet program productivity expectations for assigned caseload. Work with other Program Managers to ensure policies, procedures, and program tasks are being carried out consistently across districts, clinics, and counties that Glade Run serves Monitor the provision of services/treatment within areas of responsibility Ensure that the health and safety of individuals served and staff is maintained in alignment with Sanctuary principles and practices, regulatory requirements, accreditation standards and agency policies. Teach/coach current best practice interventions/approaches by conducting regular observations of interventions and interactions. Communicate with other providers, agencies, school personnel and family members when appropriate permissions are obtained to ensure continuity of care. Communicate with Operations staff related to supporting the scheduling of clients for additional psychiatric services. Review treatment plans and related documentation to assure that treatment occurs at the established frequency and meets agency values. Lead weekly/monthly team meetings with supervisees to ensure that organizational goals and operating policies are communicated, understood and followed by all staff. Coach staff to ensure strong family partnerships Ensure the rights, dignity, and confidentiality of all clients is maintained. Coach staff to assist families to identify team/support people and that each individual are involved in decision making Support the Vice President of Clinical Programs to ensure that aspects of agency licensure are met Identify training opportunities for all disciplines based on needs assessments and regulatory mandates. Collaborate with HR and Training departments to monitor staff training compliance. Assure necessary staffing resources are met in coordination with HR and Quality and Compliance departments. Coach the therapists and supervisors in the clinical orientation and skilled intervention techniques adopted by Glade Run Lutheran Services. Review client record/documentation to ensure that clinical and regulatory standards are met. Participate in the preparation and maintenance of accreditation and licensing through OMHSAS, MCO, CARF and other regulatory bodies. Fiscal oversight and monitoring costs of assigned program area Monitor productivity of program staff through established tools. Determine staffing resources and program needs with the Vice President of Clinical Programs. Job Location: Pittsburgh, PA Position Type Full-Time/Regular Who We Are:Founded in 1854 by the Rev. Dr. William Passavant in Zelienople, Pennsylvania, Glade Run has evolved over the years to meet the changing and increasingly challenging needs of children, adults and families throughout Western Pennsylvania and beyond. With a focus on education, mental health, autism, and unique therapeutic offerings, Glade Run has a long tradition of linking faith and service. Last year, Glade Run served over 5,000 individuals with impactful, innovative services in school, home, and community settings. Equal Opportunity Employer What We Offer Community Mental Health Programs (Must meet eligibility requirements- see policies/plan documents for complete requirements and eligibility) Comprehensive benefits including medical, dental, vision, paid time off, and 401K offerings with agency match Agency provided life insurance and long-term disability coverage Paid mileage for traveling between client sites and offices Paid training and administrative time Licensure Supervision for FREE! Tuition reimbursement New Hire Incentive Bonuses Employee Referral Bonus Incentives Approved Agency for Public Student Loan Forgiveness Employee Assistance Program Partnership with Capella University offering scholarships, tuition discounts, and free professional development opportunities Glade Run is Sanctuary certified we provide a supportive, respectful environment for our clients and our staff where shared governance, open communication, social learning and responsibility, non-violence, emotional intelligence, and growth and change are paramount in all aspects of our programming

Job Description Summary Acts as client advocate and point person for Managed Services clients consuming multiple service lines. Establishes strong relationships with key client decision makers to understand client culture and requirements. Maps those facets to Logicalis offerings to ensure a win win partnership is created delivering lasting client value and Logicalis profitability. Responsible for all aspects of service level performance and billing along with delivery of continuous improvement. Essential Duties and Responsibilities Collaborates with key client staff to understand vision, requirements and needs. Collaborates with Logicalis support team, Solution Architects, Account Executives and internal Managed Services staff, to shape and drive client deliverables. Manages scope of contract delivery to contractual Service Level Agreement (SLAs) performance and communicate any failures. Leads and manages Business Review Program in accordance of the governance model on behalf of client. Manages Change Review process for clients ensuring client satisfaction and contractual integrity is maintained. Drive strategic value in business reviews to drive growth, expansion and adoptance. Enables service delivery by owning Service-Now documentation. Exceed client expectations and drive the voice of the customer within Logicalis and collaborate across service teams driving up customer experience and success. Coordinates major client work efforts with appropriate Logicalis staff. Leads effort for new client integrations and existing clients' new service and/or device integration or de-integration. Drives process improvements that increase client satisfaction. Enables support team through client specific training. Acts as communication focal point for service effecting incidents. Ensures monthly billing is accurate and time and materials (T&M) efforts are properly tracked. Esnure the customer has a positive experience when onboarding/offboarding new service portfolio items across services Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with client service expectations.Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certification Education:Bachelor's Degree in a related field. Experience / Technical Requirements10 years experience in IT infrastructure management and/or vendor management; knowledge of IT provider's services and qualifying factors in order to understand how client requirements will affect delivery. 3 years of Account or delivery management experience. Exposure or training in ITIL foundations. Proficient use of all Microsoft Office applications.May consider an equivalent combination of education and experience. CertificationsProject Management Professional (PMP). ITIL V3 or more recent version.Other Skills and Abilities Reasonable technical understanding and ability to translate technical requirements and specifications into easily understood business concepts and vice versa. Ability to provide continuous improvement ideas and opportunities within boundaries of client's limitations (resource, budgetary, legal etc.). Strong organizational skills, attention to detail and flexibility. Ability to multi-task and reprioritize work efforts as necessary. Possess relationship management abilities; strong client-facing skills. Excellent presentation skills. Ability to work under pressure and strong ability to "think on your feet". Self-starter, little direct supervision needed. Outstanding oral, written, and technical/business communication skills. Good understanding of statistical and analytical principles and processes. Ability to interact successfully with all levels of client and IT provider organization.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Compensation Range: $85,000 to $110,800 plus bonus

  Job Summary: The Operations Manager in Training (OMiT) is responsible for managing the store warehouse, delivery organization, inventory processes, and other operational aspects of the store. He/she is also responsible for supporting the Store Director in the achievement of driving planned sales, margin, expense reduction, shrink reduction, and profit goals. In the absence of the Store Director, the OM IT will learn to assume the Store Director’s duties. This individual must be relocatable within the Pittsburgh market. Responsibilities & Duties: Driving Sales & Operational Execution: Role models behaviors for all members of their assigned District Team. Owns and promotes our Code of Conduct, established standards, and responsible for developing and maintaining American Freight cultural values across all team members. Manages the warehouse team to ensure proper staffing, achievement of labor plan, execution of backroom standards, support for sales staff and efficiency of the warehouse operations. Manages the delivery team to ensure program operates per company process, proper staffing, compliance with all delivery regulations, certification of all vehicles and drivers, efficiency and optimization of delivery services, proper use of customer routing and notification software, achievement of labor plan, and other delivery metrics. Responsible for execution of all daily store operational activities and ensures all Activity Planner tasks are completed and signed-off by the due date. Full accountability for minimizing shrink & damage expense by maintaining strong operational processes and asset protection controls in the facility. Maintains inventory accuracy by ensuring that accurate cycle counts are performed, scan receiving, and fulfillment processes are completed, manages online order fulfillment process; reconciles store unavailable bins and reviews and acts on other inventory reports as warranted. Oversees the shipping and receiving process to include all Purchase Orders, Transfer Orders, Reverse Flow process, and other product movement is handled correctly within the facility. Trains and coaches team to minimize product damages and employee accidents; assesses damaged inventory to determine salability; ensures all confirmed damage is properly marked-out of inventory. Assists in leading the store to ensure achievement of business goals in revenue, expense reduction, customer satisfaction, inventory shrinkage, and profit. Assists in managing the overall customer experience, including online customer reviews; primary owner of the delivery, and customer pickup, experiences. Responsible for the process of staging Delivery/Customer Pickup merchandise, and for the systemic fulfillment of all delivered orders. Acts as the Manager on Duty.   Managerial: Takes ownership for implementation of corporate programs and initiatives on merchandising, cost management, productivity, cost recovery, and associate morale. Hires, trains, and coaches, a diverse, high-performing warehouse and delivery team Acts as a role model within the unit for abiding by and holding others accountable for the Code of Conduct and overall business practices Manages training for all delivery and warehouse personnel. Manages all in-store Human Resources processes including staffing, training, and reporting performance/behavioral issues; assists in action plans to improve performance in a timely manner. Partners with Corporate HR as needed. Manages warehouse and delivery labor expense to store financial plan. Manages building safety and security per company processes; primary store owner of facilities issues. Partners with Corporate Facilities Team and Corporate Asset Management as needed.   Administrative: Creates scheduling policies that keep the warehouse team staffed and delivery routes covered; assists with sales floor scheduling in the absence of the Store Director. Ensures store presentation standards are maintained to company expectations. Manages compliance for all warehouse and delivery personnel; ensures that all delivery drivers are fully compliant with all Department of Transportation (DOT) requirements. Provides a safe working environment for both associates and customers by adhering to company shrink and safety standards. Ensures that the store operates in full compliance with applicable laws, regulations,and company ethic policies. Completes paperwork, within established guidelines, related to entering trucks and confirming pickup/delivery dates. Performs other duties as assigned. Is proactive in assuming responsibility for needs of the store/store team. Qualifications: Educational: High School Diploma or Equivalent required, bachelor’s degree preferred. Experience: Previous experience as a Warehouse Lead or Sales Lead; experience with retail sales, receiving, inventory management, shrink prevention, last-mile delivery, and model store standards, is preferred. Must be able to work a flexible schedule, including evenings and most weekends. Must be able to lift at least 50 lbs. Excellent customer service and communication skills. Desire and ability to move forward within the organization.   Preferred Skills: Strong leadership, coaching, and associate development skills. Action oriented, with strong skills in execution. Computer literacy, with Excel/Word/Handheld Unit experience preferred. Strong drive for results. Ability to manage multiple priorities simultaneously. Knowledge of retail business and store operations. Experience with Physical Inventory Processes preferred. American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. Store Operations

BV Staffing has been helping companies in Pgh find top talent for over 22 years. We have been retained by a growing Healthcare Company to find a sharp Director of Home Care.Director of Homecare ServicesFLSA Status: ExemptReports to: Chief Operating Officer Job Summary: Full responsibility for the operations of the personal care services (custodial) and homecare staff through identification, planning, developing, organizing, implementing, and providing ongoing analysis of all Personal Care services operations, (both care delivery and scheduling). Ensures that established standards, regulations, and PACE philosophies are observed, and care needs are met across multiple locations/area's, 7 days a week. Responsible for 2-3 Managers and oversight of around 100 Homecare staff; developing a workforce and environment that provides superior care to our Participants and reflects a commitment to the mission, assisting the elderly in maintaining their dignity and independence in the community through both the care we provide and through the management of the staff who carry it out.Responsible to ensure all Homecare procedures and policies (operations and scheduling) to ensure compliance with regulations and ensuring the continuous provision of safe and quality care within the context of a PACE model.Develops and monitors the Personal Care Services operating budget and reports on variances. Actively participates in cost savings or efficient operations to support the financial operations of the organization without compromising a high level of care delivery.Ensures staffing requirements to meet the ever-changing population we serve to ensure that Care Plans can be executed and that provision of care on a 24-hour coverage basis. This includes both staffing availability, efficient scheduling and analysis of approved care needs. Develops a workforce and work environment that results in high morale, high engagement, low turnover who provides superior Participant care.Ensures all management policies are followed, proper hiring and onboarding is occurring, and performance management is timely and accurate.Works to collaborate with administrative team to assure operational alignment and integration with other departments.Ensures Personal Care Services allocations as approved by the IDT for appropriateness and assists with modification/revisions when possible.Develops Quality measurements and participates with the Organizational Quality program with emphasis on improving care and overall satisfaction as it related to Personal Care Services. Reports on findings and trends and implements corrective action when appropriateOther duties as assigned to meet the goals and objectives of the LIFE Pittsburgh program.Required Certification/License:Nurse or clinical licensure strongly preferredPA Driver's license required.Proof of automobile insuranceEducation/Experience:BS degree (master's degree or clinical background strongly preferred).5+ years' experience working in a Homecare or community-based healthcare delivery setting required.Demonstrated experience leading a large department with multiple layers of management and accountability.

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.Responsible to maintain the security of cash, credit card transactions, and guest information.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent required.One year of previous hotel experience, or retail customer service preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range $14-16/hr DOE Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: The Community Engagement Specialist will oversee the daily operations of the Northside Common Ministries(NCM) food pantry, managing volunteer activities and expanding on shelter outreach efforts to foster robust community involvement. This position will develop and strengthen relationships with organizations, government agencies and the community.  The Community and Engagement Specialist will serve as a point of contact for all prospective customers and volunteers. This position will facilitate the enrollment of participants and orientation of volunteers. This role will work collaboratively with other Goodwill departments. This position is instrumental in ensuring efficient service delivery, enhancing program effectiveness, and building partnerships to meet the evolving needs of our community. Duties will also include but are not limited to: Lead the day-to-day food pantry operations, ensuring cleanliness and agency standards are being met for programmatic compliance in safety, risk and HIPAA Maintain current knowledge of program enrollment requirements and ensure data collection and enrollment practices are updated, as needed Partner with marketing department to enroll and orient volunteers to the pantry and shelter operations, training agency policies and shelter procedures. Plan and execute various workshops and events to increase awareness, promote community involvement and support of Northside Common Ministries Food Pantry and Men’s Shelter External Hiring Range: $41,756.00 up to $43,426.24/year Retention Bonus: $1,000 after successfully completing 90 days of employment.  Travel Required:  Yes, locally QUALIFICATIONS: High School Diploma or Equivalent AND 5 years experience required. OR Associates' Degree AND 3 years experience required. OR Bachelors' Degree AND 1 year of experience required.  Required Experience: A combination of experience in community outreach, volunteer coordination or program administration. Preferred Experience: Experience with intake and database management. Intermediate fluency in Spanish preferred. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) upon hire.   Must have a driver’s license and reliable transportation. ServSafe certification within 90 days of hire.  Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Human Services