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Technical Trainer Salary in New York, NY

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Fitness Manager
Broadway Gym Holdings LLC, New York
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. ROLES AND RESPONSIBILITIES The Fitness Manager is the business leader of the Personal Training (PT) department. This individual creates and supports team culture to drive operational excellence and deliver a superior member experience. Fitness Managers are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. The Fitness Manager role is to lead the program by promoting and selling fitness products and services, also to coach, train, and develop Personal Trainers to meet and exceed department/company objectives. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. BUSINESS LEADER Business management of the trainers including monthly evaluations, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services. Conduct timely and relevant business management meetings to support trainer development. Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with District Fitness Manager (DFM)/General Manager (GM)/Assistant General Manager (AGM) for PT Sales driving and complementary clinics.Assist with day-to-day operations to help support business objectives and member/guest needs. OPERATIONAL MANAGEMENT Lead the operational and sales components of the New Hire Onboarding process. PT business and sales coaching. Utilize scheduling tool to capture trainer availability, book sessions, and manage the teams ability to deliver fitness services to meet member needs. Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business. Set goals in support of club special events and execute the proper follow up post event. Produce and host monthly PT department meetings. Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities. Support trainers through financial planning as it relates to the compensation plan. KPI MANAGEMENT Achieve monthly and annual department financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including Net Gain Goals, Cancellation Targets, Active Client Penetration, New Sales, and (My Club Intro MCI) appointment booking and conversion. Proactively address business trends in fitness assessment conversions, client attrition and client training frequency. Performance management of all trainers. Consistently audit, analyze, and manage payroll metrics, fitness revenue, and expenses and proactively modify accordingly to ensure compliance and profitability. CLIENT RELATIONSHIP MANAGEMENT Communication with potential leads and all clients. Client coverage and sharing across all fitness offerings. Management of all client pipelines, inclusive of new members. Clearly outline the pipeline responsibilities in partnership with the GM or AGM (where applicable), and with the oversight of PT senior leadership. Scheduling and execution of new member assessments (My Club Intro MCI), inclusive of In Body Assessments where offered. Responsible for hosting demo clinics during scheduled shifts to promote engagement, build relationships, drive member referrals, and increase SGT/PT/Team Training revenue. LEADER OF TEAM CULTURE Collaborate with all departments of the club to achieve interdepartmental synergy. Manage optimal staffing targets to meet the needs of the business, which includes the interview and hiring process. Performance manage and mentor trainers to build connections and maintain a high-quality team to uphold the brand standards and expectations of their role. Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff. Identify, collaborate, and align on key talent to advance trainer careers. POSITION REQUIREMENTS & EXPERIENCE 1-2 years prior sales experience; fitness sales preferred. 1-3 years of supervisory experience; 3+ preferred. 2-3 years of personal training experience; corporate gym setting preferred. Demonstrate the ability to drive financial performance. Exhibits sales skills with a specific focus on attracting new clients and retention. Strong business acumen. Ability to create a positive team culture with adherence to brand standards. Possess collaborative social skills and strong desire to interact with members, clients, and staff. Ability to manage high volume of inbound communication and react in a timely manner. Ability to create team accountability through structured timelines, action plans, and required documentation. Strong technical skills. Ability to hire, train and direct staff who match the brand. Strong active listening skills. Excellent written and oral communication skills. Enthusiastic and passionate about the fitness industry. Child & Adult AED/CPR certified. Certified Personal Trainer certification (CPT). Physical demands include ability to lift up to 45 pounds with or without reasonable accommodations, walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting, restacking of weights, moving of equipment as necessary, standing for long periods of time, and ability to demonstrate other exercise movements as part of a personal fitness workout. The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, New York Sports Club has specific scheduling guidelines for this position. Fitness Managers are required to work the last day of each month. Vacation time is not authorized in the month of January. Management schedules are subject to standard prescribed scheduling guidelines which may consist of opening, closing, weekday, and weekend shifts to ensure proper management for the club and our members and guests. The Fitness Manager can service a maximum of five (5) personal training sessions per week outside of their prescribed management schedule. (Additional Compensation)
Fitness Supervisor
Broadway Gym Holdings LLC, New York
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. ROLES AND RESPONSIBILITIES The Fitness Supervisor is responsible for leading and maintaining the fitness sales and revenue growth of the program. The Fitness Supervisor will report directly to the General Manager (GM) and will have a dotted line responsibility to the District Fitness Manager (DFM). The GM will be responsible for the performance management of trainers and group exercise instructors. The Fitness Supervisor is the business leader of the Personal Training (PT) department. This individual creates and supports team culture to drive operational excellence and deliver a superior member experience. Fitness Supervisors are goal oriented, results driven, eager to interact with members, and excited to develop and mentor a team of high performing talent. The Fitness Supervisor role is to lead the program by promoting and selling fitness products and services, also to coach, train, and mentor Personal Trainers to meet and exceed department/company objectives. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. BUSINESS LEADER Business management of the trainers including monthly evaluations, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services. Conduct timely and relevant business management meetings to support trainer development. Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with DFM and/or GM and Assistant General Manager (AGM) for PT Sales driving and complementary clinics.Assist with day-to-day operations to help support business objectives and member/guest needs. OPERATIONAL MANAGEMENT Lead the operational and sales components during the new hire process of new trainers in partnership with the GM/AGM. PT business and sales coaching. Partner with GM to capture trainer availability, book sessions, and manage the teams ability to deliver fitness services to meet member needs. Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business. Set goals in support of club special events and execute the proper follow up post event. Produce and host monthly PT department meetings with the GM. Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities. Support trainers through financial planning as it relates to the compensation plan. KPI MANAGEMENT Achieve monthly and annual department financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including Net Gain Goals, Cancellation Targets, Active Client Penetration, New Sales, and Fitness Orientation appointment booking and conversion. Proactively address business trends in fitness assessment conversions, client attrition and client training frequency. Partner with the GM on any performance management metrics relating to trainers. Consistently audit, analyze, and manage fitness revenue and expenses and proactively modify accordingly to ensure compliance and profitability. CLIENT RELATIONSHIP MANAGEMENT Communication with potential leads and all clients. Client coverage and sharing across all fitness offerings. Management of all client pipelines, inclusive of new members. Clearly outline the pipeline responsibilities in partnership with the GM or AGM (where applicable), and with the oversight of PT senior leadership. Scheduling and execution of new member assessments (My Club Intro MCI), inclusive of In Body Assessments where offered. Responsible for hosting demo clinics during scheduled shifts to promote engagement, build relationships, drive member referrals, and increase SGT/PT/Team Training revenue. LEADER OF TEAM CULTURE Collaborate with all departments of the club to achieve interdepartmental synergy. Manage optimal staffing targets to meet the needs of the business. Mentor trainers to build connections and maintain a high-quality team to uphold the brand standards and expectations of their role. Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff. Identify, collaborate, and align on key talent to advance trainer careers. POSITION REQUIREMENTS & EXPERIENCE 1-2 years prior sales experience; fitness sales preferred. 1-3 years of supervisory experience; 3+ preferred. 2-3 years of personal training experience; corporate gym setting preferred. Demonstrate the ability to drive financial performance. Exhibits sales skills with a specific focus on attracting new clients and retention. Strong business acumen. Ability to create a positive team culture with adherence to brand standards. Possess collaborative social skills and strong desire to interact with members, clients, and staff. Ability to manage high volume of inbound communication and react in a timely manner. Ability to create team accountability through structured timelines, action plans, and required documentation. Strong technical skills. Ability to train and mentor Personal Trainers. Strong active listening skills. Excellent written and oral communication skills. Enthusiastic and passionate about the fitness industry. Child & Adult AED/CPR certified. Certified Personal Trainer certification (CPT). Physical demands include ability to lift up to 45 pounds with or without reasonable accommodations, walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting, restacking of weights, moving of equipment as necessary, standing for long periods of time, and ability to demonstrate other exercise movements as part of a personal fitness workout. The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, New York Sports Club has specific scheduling guidelines for this position. Fitness Supervisors are required to work the last day of each month. Vacation time is not authorized in the month of January. Management/Supervisory schedules are based on the needs of the business which may consist of opening, closing, weekday, and weekend shifts to ensure proper management for the club and our members and guests. The Fitness Supervisor can service a maximum of twenty (20) personal training sessions per week outside of their prescribed club schedule. (Additional Compensation) The Fitness Supervisor will work a schedule of 20 hours weekly prescribed by their GM and DFM.
Personal Trainer
Broadway Gym Holdings LLC, New York
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland.We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff.Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. RESPONSIBILITIES The Personal Trainer focuses on providing a positive fitness experience relevant to our member's specific goals (S.M.A.R.T. goals) through scientifically based, personally tailored fitness programs. The Personal Trainer creates value in our fitness programs and member experience through one-on-one personal training, small group training and member engagement activities including, but not limited to, fitness floor member engagement, relevant fitness special events, external fitness education and outreach. The Personal Trainer drives retention through motivation, accountability, consistency and knowledge-based fitness programs where growth and results are a main focus. This applies to both the member experience and their personal training business. Providing a legendary member experience as a NYSC club ambassador by providing service and solutions to meet the needs of the member and the business.Reviewing and adhering to all NYSC and our family of brands documents including but not limited to policies and procedures, employee handbook, state supplements, codes of conduct, etc.Properly utilizing all fitness tools provided.Maintaining client programs and fitness assessment forms; proper storing in home facility.Maintaining PT certifications and necessary continuing education credits.Being on time for all shifts.Creating smart goal action plans to meet individual goals for revenue, sales and retention.Quickly addressing any member issues, questions or concerns regarding their fitness programs, including cancel requests, suspensions and transfers and escalate issues to management appropriately.Quickly addressing any maintenance or equipment issues that are visible to members.Making sure that fitness equipment is maintained and fitness floor meets or exceeds safety and functional standards.Completing all administrative tasks including, but not limited to, scheduling PT sessions two weeks in advance, rescheduling all canceled appointments, updating availability monthly, and following session authorization policies.Proficiency in the use of our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and NYSC and our family of brands.Partnering with Fitness Leaders, and the Operations/Sales team to meet new members and prospects, to evaluate their needs to provide fitness services at POS.Regularly partnering with Fitness Leader for direction, coaching and feedback.Successfully navigating through basic IT platforms.Hitting and exceeding all revenue, session and sales targets reflecting a consistent month over month growth.Engaging with members, clients and peers through internal and external prospecting activities.Working closely with clients, maintaining accountability by keeping in contact with clients outside of training appointments.Delivering safe and effective fitness programs followed with documented mid-program fitness assessments.Working with individual clients around their specific needs, goals and schedules to prescribe a tailored fitness program to gain the best result.Must meet and maintain monthly and quarterly production minimums for specified PT professional job role.Additional duties as assigned. QUALIFICATIONS & EXPERIENCE H.S, Diploma or GED equivalent.Bachelors degree helpful, but not required in Exercise Physiology, Kinesiology, Recreation or P.E. related field.Previous personal training experience not required, but if available corporate gym setting preferred.Active Child & Adult AED/CPR required.Basic computer literacy.Physical demands include ability to lift up to 45 pounds with or without reasonable accommodations, walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting, restacking of weights, moving of equipment as necessary and ability to demonstrate other exercise movements as part of a personal fitness workout. The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company. Good technical (fitness programming) skills and time management skills.Must have and maintain active NYSC and our family of brands approved Certified Personal Trainer (CPT) from one of the following: APPROVED LIST OF PERSONAL TRAINING CERTIFICATIONS AT NYSC REQUIRED FOR HIRE ACE American Council on ExerciseACSM American College of Sports Medicine NASM National Academy of Sports MedicineNSCA National Strength and Conditioning AssociationAAPT American Academy of Personal TrainingAAPTE Academy of Applied Personal Training EducationNPTI National Personal Training InstituteWITS World Instructor Training SchoolsNCSF- National Council on Strength and FitnessAFAA Aerobics and Fitness Association of AmericaISCA-International Strength and Conditioning AssociationISSA International Sports Sciences AssociationNFPT National Federal of Professional TrainersIFPA International Fitness Professionals AssociationNESTA National Exercise & Sports Trainers AssociationNCEP - National College of Exercise ProfessionalsPro-PTAThe Cooper InstituteThe Swedish InstituteNCCPTAdditional Personal Training certifications may be accepted with approval from the Regional Fitness Director SCHEDULING REQUIREMENTS Open schedule availability; including, but not limited to, early or late shifts and weekends.Each work week may be comprised of the following: Training sessions, Lead Generation, Business Management (administrative duties, meetings, call drives, maintaining fitness floor cleanliness), Fitness Orientations (upon assigned by Fitness Leader or self scheduled).
Superintendent- Service (Manhattan)
ThyssenKrupp Elevator Corporation, New York
The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Superintendent- Service in Manhattan, NY.Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.ESSENTIAL JOB FUNCTIONS:Visits job sites and performs quality audits to insure that route work is being completed efficiently and in a cost effective mannerPerforms NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installationsAssists mechanics with jobs. Includes trouble shooting and providing on-the-job trainingUses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to managementTakes part and assists with safety trainingProvides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costsProvides feedback to service manager prior to field evaluations and performance ratingsMaintains up-to-date knowledge of all federal, state and local elevator industry code requirementsMaintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainersDetermines what materials need to be ordered for repairs and orders partsPerforms other duties as may be assignedSalary range is $92,000 to $133,570 The role offers a car allowance, fuel card, and a lucrative incentive program with a bi-annual payout. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.EDUCATION & EXPERIENCE:Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor's degree; or two years experience managing on a branch departmental level; or equivalent combination of education and experienceAbility to write reports, contract proposals and business correspondenceAbility to effectively present information and respond to questions from management and customersAbility to define problems collect data, establish facts and draw valid conclusionsAbility to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variablesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsEDUCATION & EXPERIENCE:Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor's degree; or two years experience managing on a branch departmental level; or equivalent combination of education and experienceAbility to write reports, contract proposals and business correspondenceAbility to effectively present information and respond to questions from management and customersAbility to define problems collect data, establish facts and draw valid conclusionsAbility to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variablesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Superintendent- Service in Manhattan, NY.Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.ESSENTIAL JOB FUNCTIONS:Visits job sites and performs quality audits to insure that route work is being completed efficiently and in a cost effective mannerPerforms NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installationsAssists mechanics with jobs. Includes trouble shooting and providing on-the-job trainingUses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to managementTakes part and assists with safety trainingProvides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costsProvides feedback to service manager prior to field evaluations and performance ratingsMaintains up-to-date knowledge of all federal, state and local elevator industry code requirementsMaintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainersDetermines what materials need to be ordered for repairs and orders partsPerforms other duties as may be assignedSalary range is $92,000 to $133,570 The role offers a car allowance, fuel card, and a lucrative incentive program with a bi-annual payout. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.
Senior Solutions Architect - AWS/GCP , AWS Cloud Intelligence
Amazon, New York, NY, US
DESCRIPTIONAre you enthusiastic about advancing your career in Cloud Computing Technology? Would you like to become a master of cloud technology across leading providers, empowering customers to construct cutting-edge solutions? Join our dynamic AWS Cloud Intelligence team as a GCP Compete Specialist Solutions Architect. As a Subject-Matter Expert (SME), you will play a pivotal role in advising customers on the distinctions between Google Cloud Platform (GCP) and Amazon Web Services (AWS) cloud offerings. Collaborating closely with AWS services launch and marketing teams, as well as field leadership, you will strategically position and distinguish AWS solutions in comparison to Google Cloud.Preferred candidates should possess extensive technical expertise in managing technology within both GCP and AWS, including infrastructure and networking, compute, storage, application development, analytics, and AI/ML. The ideal candidate should demonstrate a blend of technical depth and business acumen, enabling effective communication of the advantages of AWS offerings compared to GCP, especially to a technical audience comprising architects, technical executives (e.g., CTO, CIO, VP Infrastructure/Engineering), and C-level executives. Successful candidates must excel in collaborating with cross-functional teams and possess strategic thinking skills to address intricate business and technical challenges. Furthermore, the ability to share insights and educate peers is crucial for cultivating a technical community of SMEs proficient in both AWS and GCP technologies.Key job responsibilities- Customer Advisor: Guide technical and business decision-makers through their cloud journey, especially in choosing between GCP and AWS.- Thought Leader: Stay up-to-date on GCP products and services, analyze competitive offerings from AWS to extract insights that drive reference architectures, runbooks, blogs, and training content.- Leader/Trainer/Evangelist: Create field enablement materials for internal technical communities (TFCs) and the broader AWS field (sellers, SAs, and consultants) to facilitate a clear understanding of how our offerings compare to GCP.- Solutions Architect: Support the sales account team in competitive scenarios against GCP by enhancing their understanding of AWS product offerings, emphasizing unique strengths and value propositions.- Product Advisor: Serve as a technical liaison between customers and our service teams, collaborating with the product team to ensure feature and service parity with GCP offerings, thereby maintaining AWS's leadership in cloud product offerings.We are open to hiring candidates to work out of one of the following locations:Atlanta, GA, USA | Boston, MA, USA | Herndon, VA, USA | New York, NY, USABASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of experience in architecting and deploying solutions specifically on GCP or AWS cloud technologies.- Strong problem-solving skills, demonstrated ability to gather and analyze the latest cloud technology information, and develop actionable insights and tactics quickly.PREFERRED QUALIFICATIONS- 3+ years of experience in architecting and designing solutions on GCP with proficiency in multiple technology stack, such as compute, storage, databases, networking, security, analytics, and AI/ML, ideally with hands-on implementation experience.- 8+ years of customer-facing experience as a solutions architect, technical consultant, technical pre-sales professional in Enterprise IT, or software engineer.- Public Cloud Provider Certifications: GCP and AWS.- Demonstrated ability to be a 'trusted advisor' on Cloud Providers’ offerings with sound business judgment and the ability to influence customer stakeholders.- Excellent written and presentation communication skills.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $122,900/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Business Objects Data Coach (Temp to Perm, Full-time, Remote)
Integrity Management Services, Inc., New York
Full-time Remote Employee (Temp, potential to turn to Perm)Integrity Management Services, Inc.http://www.integritym.comAbout UsIntegrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees' professional development. Large company perks...Small company feel!Position DescriptionIn this role, the Data Coach will provide subject matter support to the client services team to meet established goals and objectives. The Data Coach will make sure that tasks and milestones are achieved on time and that deliverables meet or exceed quality standards, requirements and needs. The ideal candidate is an accomplished subject matter expert who is passionate in making a real impact on preserving the Medicare Trust Fund. He/she should be a confident public speaker with excellent written and oral presentation skills. The Data Coach should be able to explain, simplify and present complex and sometimes technical functions to staff, users, management, and customer.Job Responsibilities:Provides on-going healthcare fraud, waste and abuse data, tool and analytics support for users when directed by the team and customerSupports the help desk in responding to technical and data questions that are received from end usersBuilds and maintains positive, productive relationships with colleagues, managers, partners, customer, and users to foster collaboration and consensusChampions the needs of the users and provides recommendations for improving the system capabilities and performance to enhance the value for end usersIdentifies and recommends policy, procedure, and system changes to enhance project outcomes and performanceConducts data mining, analysis, and reporting using available tools and data sourcesPrepares and presents live and online subject matter topics to team, customer and end users, and possibly at conferences and tradeshowsWorks closely with the team to draft and execute an effective end user support and training strategyAssists in the creation and development of various training materials, including trainer guides, training, video or audio, instructor/participant materials, interactive online courseware, and evaluation systemsSupports local, offsite and online train-the trainer and end-user training classes with subject matter expertiseInteracts frequently and professionally with the customer and stakeholders in a variety of settings including meetings, teleconferences, and written communicationsIdentifies areas for improvement and makes recommendations to increase the quality and effectiveness of support and training processes and materials based on user feedback and industry best practicesStays abreast of industry trends to proactively identify opportunities for fraud or emergent schemesMaintains and reports on various project metrics as requiredExercises appropriate discretion and independent judgment relating to company policies and practices in an effective, consistent and professional mannerAdheres to applicable policies and procedures ensuring commitment to quality, compliance and security to protect the confidentiality, integrity, and availability of sensitive data and information.RequirementsMinimum of a Bachelor's Degree in healthcare or business administration, information technology, public health, or a related discipline, or in another relevant fieldPossesses at least 6+ years recent experience with Medicare and/or Medicaid Part A, B, & DME claims, coding, and reimbursement procedures, service and coverage policies, coordination of benefits, as well as provider and beneficiary eligibilityExperience with Business Objects for data miningSkilled in MS Office 2007 software or higher version: Word, Excel, PowerPoint and OutlookMust be a team playerUnderstanding of the Centers of Medicare and Medicaid Services (CMS) Integrated Data Repository (IDR)Experience with statistical data analysis techniques such as modeling, aggregation, trending, patterns, random sampling, and ratios to identify outliersAbility to review claims for medical necessity, utilization, and level of care to identify aberrant billing practicesThorough understanding of claims and healthcare terminology and codes as published by CPT, ICD, HCPCS, and DRG manualsExcellent analytical and problem-solving skills, with the ability to integrate information from multiple sources to execute effectively and efficiently in a dynamic environmentAbility to meet time-sensitive and mission-critical deadlines with minimal supervisionDemonstrated performance with high volume data analysis and business intelligence tools such as BusinessObjects, SAS, MicroStrategy, Cognos, etcAble to translate, articulate, simplify and communicate complex business and technical functions to audiences with different level of expertiseSuperior communication and organization skills are a must with ability to handle multiple tasks in a fast paced work environment and thrive in an environment with regularly changing prioritiesConfident and results-driven self-starter skilled in taking initiative, assessing requirements, coming up with plans, and taking the lead in making plans realityExperience as a trainer in a classroom setting is desiredIntegrityM is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, and gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
AVP, Claims Manager
Chubb, New York
JOB DESCRIPTION AVP, Claim Manager This Assistant Vice President position will have technical and administrative oversight of ourGeneral Adjusters who are responsible for handling the largest Property losses within our homeowner andcommercial lines of business nationwide. (4-6 General Adjusters). Job Duties:• Develop and train our General Adjuster and Claim Director as it relates to all aspects of large/complex loss handling and reporting.• Ensure our General Adjusters, who are on a technical or management career path, are consistentlyhandling losses across all lines of business (Best Practices, Recovery/Subrogation,Reporting).• Deliver service-focused continued development to the teams to ensure that thelonger-tailed claims with these groups start off with and continue through the end withservice to the client in focus.• Focus on all aspects of large loss handling including balancing time/travel/taskmanagement/early exposure recognition.• Provide consistency in large loss reporting and related tools such as Signal Reserves,Claims Reporting Hub and EWS (Early Warning System). This includes claim over-claimaccuracy combined with aggregate tracking of overall counts, movements, and closures.• Build repeatable training using real-time claims examples for the development of staff,leveraging the experience and skillsets of GAs to assist with training.• Develop and track metrics specific to meeting our targets and goals specific to EGAs andClaim Directors.• Provide continued training on early exposure recognition and reporting.• Conduct field ride-alongs as part of training observations around scoping,experts/consultants management, and client communications.• Coordinate with Property VP Claim Leader, Onboarding New Hire Trainer , and Property Estimation Trainer for coordinated year-round planning.• Working with the Large Loss Trainer, deliver uniform, initial coverage training on allPersonal Lines HO policies inclusive of common endorsements, flood, non-MP venues,WSG PL and Platinum contracts.• Working with the Large Loss Trainer, deliver uniform coverage training on commercialcoverage, including our Small Commercial, Benchmarq, and Customarq contracts.• Utilize data tools such as ClaimSmart and Management Insights to track key metricssuch as inventory, closing ratio, cycle time, aged pending, and average paid, to bereported on each month to measure changes/improvement.• Close coordination/contact with all VP Claims Leaders as it relates to ensuring proper staffing acrossthe country for claims intake.• Present to senior claim leaders and business partners covering detailed assessment oflosses and industry trends driving volatility.• Coordinate and collaborate with other internal claim areas; actuary, optimization, L&D,regional claim executives, and Major and Specialty.• Close coordination with our National General Adjuster team around file standardization,best practices, market trends, performance, and goals.Claims Culture:• Building Our Culture - Demonstrate effort in clarifying and communicating our culturevalues focused on reinforcing teamwork, proving value, and driving execution.• Improving Communication - establish clear and concise communication internally andwith our clients. Creating a work environment that is focused on collaboration andrelationship-building.• Supporting Claims Transformation - Supporting our claims transformation effort byproviding specific feedback and insights, participating, and/or otherwise demonstratingcommitment to new training and initiatives.• Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54countries, Chubb provides commercial and personal property and casualty insurance, personalaccident and supplemental health insurance, reinsurance, and life insurance to a diverse groupof clients. The company is distinguished by its extensive product and service offerings, broaddistribution capabilities, exceptional financial strength, underwriting excellence, superior claimshandling expertise, and local operations globally.The pay range for the role is $117,000 to $189,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.QUALIFICATIONS Qualifications:StrongABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Anaplan Consultant at Blackstone
ATG Financial Technologies, New York
ATG Financial Technologies is looking for a consultant to work for 2+ years at Blackstone's New York offices. This will be a full-time hybrid position with 3 days in the office and 2 working from home. There may be an opportunity to stay on in the position after the first two years. ATG has been working with Blackstone for over 20 years providing consulting services in many different areas of technology.Blackstone is one of the world's leading investment firms. We seek to create positive economic impact and long-term value for our investors, the companies we invest in and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our asset management businesses include investment vehicles focused on private equity, real estate, public debt and equity, growth equity, opportunistic, non-investment grade credit, real assets, and secondary funds, all on a global basis. Further information is available at www.blackstone.com.Follow Blackstone on Twitter @Blackstone.Blackstone Technology & Innovations (BXTI) is the technology team at the core of each of Blackstone's businesses and new growth initiatives. Serving both internal and external clients, we work to build the next generation of systems that manage risk, create efficiency, and improve transparency within the firm and across our broad community of investors and portfolio companies.BXTI is nimble and entrepreneurial - our open, iterative design processes and rapid pace of development mean that everyone on the team has the opportunity to make an impact from day one. We are problem solvers who can take projects from idea to implementation. We believe in active mentoring and developing excellence. We collaborate to find the best answers for our customers and for the firm. We are critical to maintaining the firm's competitive edge.Key Responsibilities• Understand business processes and requirements and translate into functional requirements.• Design and build Anaplan models to support business processes.• Configure and maintain lists, modules, dashboards, actions, and other model settings.• Monitor data flows and ensure data is up-to-date and accurate, including integrations.• Take apart existing models to troubleshoot and identify areas of improvement.• Provide hands-on end user training.• Define and administer user roles and permissions in Anaplan.• Develop model documentation.Required Qualifications• L1, L2, L3 Certifications• 1+ years' experience of successfully implementing Anaplan solutions as a Junior or Senior Model Builder• 2+ years' experience in FP&A or Alternative Assets (Real Estate, Private Equity, Credit, Hedge Funds)• Good understanding of multi-dimensional modeling• Adept skills in Excel (or similar) modeling, formulas, macros, etc.• Understands Agile implementation methodology.• Self-starter with attention to detail in a self-managed environment• Strong analytical, troubleshooting, problem-solving, and project management skills.• Excellent communication and presentation skills, in both technical and user-friendly language• Customer-centric and white glove serviceBonus Qualifications• Master Anaplanner, Train the Trainer, and The Anaplan Way• Software skills: Confluence, Jira, LucidCharts• Experience building reports with Sigma, Tableau • Experience with Snowflake