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Process Manager Salary in Morgantown, WV

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EVS Manager 1st Shift
Xanitos Inc, Morgantown
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Master Data Manager
Morgan Truck Body, Morgantown
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Some of Our Total Rewards We offer big company perks with small company culture: Comprehensive benefits package including Medical, Dental, Vision, and Life 401(k) Savings Plan with Company Match Tuition Reimbursement Paid holidays and increasing vacation time with years of service Generous Footwear, Eyewear, and Safety Equipment Discount Program Paid Job and Leadership Development training Morgan Truck Body LLC is a business unit of the J.B. Poindexter & Co., Inc. family and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Whether you are just beginning your career or taking the "next step," please visit our careers page - https://www.morgancorp.com/about/careers .#LI-CS1 Required Education: Associate Degree Travel Required: No Virtual Job: false
Hourly Supervisor & Training
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Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.The hourly wage range for this position is $16.00 to $36.00.*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Duties and Responsibilities Ensure customer satisfaction by greeting and answering their questionsTour your area to ensure it meets our customer's expectationsWork hand-in-hand with team associates to get the job donePrepare and plan for upcoming events that will impact your areaAbility to communicate, take direction at all levels, and turn it into actionUse basic math skills to maintain accurate inventory levels* For a complete list of duties and responsibilities, please see the actual job description.#storejobs About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Client Service Associate
United Bank, Morgantown
United BankUnited Bank is an Equal Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, gender identity, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.Client Service Associate Date: Apr 9, 2024 Location: Morgantown, WV, US, 26505 Company: United Bank Job DescriptionThe primary function is to support the Institutional Services Group of the Wealth Management Division and designated Relationship Managers/Advisors in day-to-day client contact, relationship management, trust and investment account administration, sales, marketing, compliance requirements, and other functions as required to maintain excellent relationships with clients, prospects, external professional advisors and internal business partners.RESPONSIBILITIES MAY INCLUDE:Support in the administration of trust, investment, retirement accounts.Daily transaction processing, securities transfers, cash and check requests, gifts, deposits, routine client information requests and updating client informationMonitor and review daily reports for accuracy, action items, resolution and follow-up. Assist with account opening, asset transfer, account terminations, and special asset management.Responsible for performing daily account administration and client service activities such as processing checks, generating daily reports, reviewing cash balances and processing of trade instructions. Respond to Audit and internal compliance requests as necessary.Responsible to handle certain routine to moderately complex client matters and undertake research or take needed action to resolve. Serve as direct back-up to other team/office support professionals to provide team-based coverage. Coordinate client meetings, including scheduling, dining arrangements, travel, security and other related activities.Prepare client meeting materials; assist with the preparation of presentation materials for meetings in collaboration with relationship teams or other departments to ensure deadlines are met.Assist in the completion of expense reports and other related requirements for professionals.Review pertinent account information on the trust accounting system daily to identify overdrafts and resolve other issues with the Account Officer(s).Review accounts monthly and prepare the annual account reviews. Review and organize the account file, ensure statements and distributions are set up and tax documentation is in order. Responsible for clerical and administrative support such as data entry, email, updating reports, faxes, appointment scheduling, travel coordination, and sales support.Develop a strong knowledge of Wealth Advisory functions, policies, procedures and best practices. Participate in special projects and identify process improvements.QualificationsHigh school diploma or equivalent is required. Bachelor's degree is highly desired.Minimum of two (2) years of working experience in a professional related position is required or requirement may be substituted with a bachelor's degree in a related field such as business administration or finance and prior work or educational experience in analyzing and interpreting financial and investment concepts.Advanced level proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) requiredPrior banking or wealth management-related experience is highly desiredFINRA licenses (S7, S66, Life & Health) or ability to obtain is highly desiredExpected to become familiar with and learn Wealth Management/Brokerage productsExcellent written and verbal communication skills requiredStrong organizational skills requiredAbility to multi-task and work both in team settings and independently in a fast-paced environment to meet deadlines requiredAbility to interact in a professional demeanor with all levels of staff, including Executive Management, and customers requiredStrong focus on customer service skills required KEY COMPETENCIES:ProfessionalismMicrosoft Office ProficiencyDetail orientedCustomer service-focusedSelf-motivated and reliant Essential Functions:Sitting for extended periods of timeSufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer componentsAbility to converse and exchange information with all levels of staff within organizationAbility to observe, perceive, identify, and translate dataCompany ProfileAt United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.Full-timePI239347045
Senior Program Manager
Morgan Truck Body, Morgantown
SENIOR PROGRAM MANAGER Location: Morgantown, PA How You Will Make an Impact? This exciting role as the Senior Program Manager, will report to the Director of Marketing & Product Management and be responsible for overseeing the development of product programs that support an organization's main objectives in maintaining and increasing market share. This individual will also support and lead complexity reduction efforts by both streamlining and expanding product lines to fit customer needs. This individual will also support and lead projects to improve distribution and commercial performance to ensure the organization is aligned to deliver at a high level. The Nuts and Bolts Lead the development of the Program Approval and Launch Readiness stage gates for new product programs. Manage and present the Program Approval and Launch Readiness stage gates, keep management informed of significant changes and their effects on the program. Identify and develop optimal product portfolio and specifications to reduce product complexity. Analyze sales and market data and gather subject matter expert feedback to drive decision-making. Lead complexity reduction initiatives to simply product offerings and streamline operational efficiencies in procurement, engineering, and production. Support Marketing initiatives and campaigns with product content and key features. Work with extended team to develop investment and variable cost targets for new product programs. Meet weekly with stakeholders to discuss program status and deliverables. Create agenda, schedules meetings, and keeps the meeting on task. Manage product program and oversee cross-functional teams to ensure goals are met, including timing, cost, investment, and product attributes. Motivate the team to meet commitments to the established timing, negotiate and resolve conflicts between departments, program objectives, and the product requirements. Evaluate and assess programs' strengths and weaknesses, identify, and implement mitigating strategies to maintain program timing and objectives. Special projects as assigned. Required Credentials BS/BA degree in engineering or equivalent experience in program management. M.B.A. preferred. Project Management mindset and 2-5 years' project management using a stage gate process. Strong cross-functional team leadership, ability to work closely with sales, distributors, finance, engineering, and operations team members and leaders. Excellent interpersonal, communication, analytical skills Strong analytical skills including the ability to collect and organize data from a variety of sources, concrete understanding of statistical techniques and the ability to visualize and communicate data. Experience in Minitab, R or other statistical software is a plus (common analysis tools include correlation matrices, conjoint analysis, Sankey diagrams, regression analysis and standard data visualizations). Expert knowledge of Microsoft Excel, PowerPoint, and analytics platforms J.D. Edwards experience a plus Ability to identify the root cause of a problem, develop corrective action plans and lead the team to an effective resolution. Ability to take actions, decisions & to generate ideas, products, processes in promised timely manner; involvement in designs or other work requiring creative imagination. You Must Be Able to 20% Travel, including overnight and occasional weekend.Working in an office environment in a seated position a minimum of eight hours per day is required. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion.The performance of this position may occasionally require exposure to the manufacturing areas where certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. How We Make an Impact As the largest truck body builder in North America, Morgan Truck Body LLC is proud to produce, deliver, and service quality products. With a foundation built on innovative design and quality construction, Morgan has experienced tremendous growth. In addition to dry freight truck bodies, Morgan specializes in satisfying unique and custom truck body needs, including electric vehicles, mobile service units, and refrigerated products, serving farmers, ranchers, contractors, landscapers, equipment and material haulers, and more!Our shared values are the foundation upon which Morgan does business: Appreciating the people who make our success possible. Acting with integrity in all we do. Delivering results for our customers. Bringing an unbridled passion for our products. Some of Our Total Rewards We offer big company perks with small company culture: Comprehensive benefits package including Medical, Dental, Vision, and Life 401(k) Savings Plan with Company Match Tuition Reimbursement Paid holidays and increasing vacation time with years of service Generous Footwear, Eyewear, and Safety Equipment Discount Program Paid Job and Leadership Development training Morgan Truck Body LLC is a business unit of the J.B. Poindexter & Co., Inc. family and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Whether you are just beginning your career or taking the "next step," please visit our careers page - https://www.morgancorp.com/about/careers .#LI-CS1 Required Education: Bachelor's Degree Travel Percentage: 20.0 Travel Required: Yes Virtual Job: false
(USA) Technician, Refrigeration/HVAC
Walmart, Morgantown
What you'll do atPosition Summary...What you'll do...Supermarket Rack Refrigeration HVAC TechAre you on the lookout for an exciting career opportunity within a dynamic team? Walmart is in the process of expanding its workforce across local retail stores and is actively recruiting Supermarket Rack Refrigeration HVAC Tech. If you possess relevant experience in this field, we invite you to bring your skills to our fast-paced and welcoming work environment!As a Supermarket Rack Refrigeration HVAC Tech at our local retail store, your role will maintain and repair Walmart facilities HVAC/R equipment and assets by utilizing commercial HVAC and Refrigeration skills and using hand tools, digital tools, power tools, and other equipment to complete jobs. Operating under the supervision of the local Refrigeration and HVAC Manager, you'll adhere to established maintenance schedules and guidelines, conducting inspections, cleaning, and repairing facilities, equipment, or fixtures.Supermarket Rack Refrigeration HVAC Tech Compensation:Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, level of job offer, qualifications and other job-related factors.An additional bonus available for this role is available and will be disclosed during the interview process.Sign-on bonuses (where available and offered).Supermarket Rack Refrigeration HVAC Tech Benefits:Full TimeCareer advancement opportunitiesWorld class trainingWork vehicle and tools provided.Eligible for bonus incentiveWalmart discountPaid Time Off that accrues.Full benefits available for Health / Vision / Dental / Life401k with company matchEligible to participate in the Associate Stock Purchase PlanFREE College through Live Better UniversityThe essential functions of the Supermarket Rack Refrigeration HVAC Tech:Maintain and repair Walmart facility's HVAC/R equipment and assets by utilizing commercial HVAC and Refrigeration skills and using hand tools, digital tools, power tools, and other equipment to complete jobs.Utilize the work order management system to receive repair Work Orders to support Stores and Store associates and document repair activities.Provide prompt response to emergency maintenance calls.Inspecting, operating, or testing facilities, equipment, or fixtures to diagnose issues.Complete all required training requirements to operate equipment and tools safely.Ensures compliance with Occupational Safety and Health Administration and Environmental Protection Agency regulations and guidelines by performing work according to practices and procedures outlined in the Walmart HVAC/R safety policy and environmental guidelines.Supermarket Rack Refrigeration HVAC Tech Position Requirements:18 years or olderHigh School Diploma or equivalentVocational or Technical HVAC/R certification and 6 months' experience, OR 2 years total work experience, in commercial refrigeration, mechanical maintenance, or construction-related field for commercial HVAC/R and building controls or related fieldType I and Type II EPALarge-Scale Rack Refrigeration ExperienceValid Driver's LicenseCan lift up to 75 lbs.Can Move up and down ladders frequently.Comfortable working at heights frequentlyMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Vocational or Technical Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC/R) certification and 2 years experience in mechanical maintenance or construction-related field for commercial HVAC/R and building controls OR 4 years experience in mechanical maintenance or construction-related field for commercial HVAC/R and building controls or related field. Type I/Type II Environmental Protection Agency (EPA) Certification for Refrigerant handling.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Completion of a 2-year Vocational or Technical HVAC/R program, Mechanical license in city and/or state where job is locatedPrimary Location...75 RETAIL CIRCLE, MORGANTOWN, WV 26508-2528, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+
Epic Database Administrator
CereCore, Morgantown
At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare. CereCore is seeking an Epic Database Administrator on a temp to perm basis. This position will maintain databases to satisfy systems performance requirements and integrity. This position may also assist a Senior Database Administrator. This position will also help the Associate Database Administrator as needed. This includes, but isn't limited to, coordination and monitoring of the interactions between systems that may affect their performance and integrity.Job Summary:Database Administration: Implements, configures and tests databases. Uses Database management tools. Manages files, tables, updates and changes and the physical descriptions of database components. Adds, creates, replaces, deletes, or modifies SQL code to correct errors.Conducts on-going analysis of database performance and capacity usage. Monitors and maintains all databases and disk space requirements. Monitors and audits database access. Assists Senior DBA in creating, altering, removing and monitoring database security and access. Analyzing, reviewing, profiles, dictionaries, screens, report format tables, or databases to increase operating efficiency or adapt to new requirements.Diagnoses and resolves locking conflicts.Analyze the database management system and modifies if necessary. Reviews and corrects programs.Applies all security patches as needed. Advises management of performance problems and makes recommendations for corrective action. Evaluates software products and programming languages to determine their applicability to a specific system and/or project.Assists Application Analysts and Business Intelligence Developers with data acquisition (e.g. stored procedures, tables, and views)Network / Server / Unix Administration: Implements effective change management policy minimizing risks. Knowledge of network protocols such as TCP/IP, UDP, SNMP, etc. needed for the connections to databases, to client desktop, ODBC connections & DBLINKS.Coordinates with Systems Administrators/Network and Systems Engineers in allocating and managing physical and logical storage. Coordinates with Systems Administrators/Network and Systems Engineers in monitoring of backups. Coordinates with Systems Administrators/Network Analyst, and Systems Engineers to ensure quality and integrity of Databases.Systems Analysis: Analyzes and revise existing system logic difficulties for moderately complex workflows/systems. Analyzes problems, takes appropriate correction action, and follows up on problems to ensure they have been resolved.Conducts requirement reviews and formulates logical statements of business requirements and translates these to technical/functional specifications.Create prototype designs for moderately complex workflows/systems. Implements, tests, analyze vendor supplied enhancements and upgrades. Prepares test scripts for moderately complex workflows. Applies patches and fixes recommended by the Vendor for both Production and non-Production databases.Business Requirements and Process Analysis: Partners with business process experts to learn and understand problems with database systems and makes recommendations for enhancements and problem solutions. Independently analyzes and revises existing database structure.May participate in institutional and/or departmental committees and initiatives. Provides input for planning and budget process.Project Coordination: Defines tasks and creates team work plans with moderate supervision. Delegates work to others and monitors progress. Identifies issues affecting work progress and recommends solutions. Assists Senior in controlling project costs, communicating any project-related expenses and recommends ways to control costs (if assigned). schedule variances and potential scope changes, task, goals and milestones in status reports and/or appropriate personnel.Measures the progress toward goals and revises work plan accordingly. Participates with management personnel in planning, direction, and coordinating operational and/or procedural matters to meet goals and objectives. Functions as the project coordinator when assigned by management.Duties include project time management, task and personnel coordination and scope management.Follows hospital's project management methodology. Provides Project Coordination Services to customers as assigned. Delegates work to Associate and monitors progress. Assures project changes or additions are updated using appropriate Project Management Toolsets. Ability to organize and prioritize multiple simple to moderately complex assigned task. Provides input into the assessment of appropriate work effort for a task or projectTeam Building: Assists and mentors co-workers. Performs the following core duties: participates in mentoring, training, and development of other employees. Seeks and respects the views of others, including patients/families and customers when appropriate. Creates and updates internal documentation for team members to use. Coaches and provides support/encouragement for employees to exceed their own expectations.This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.Adheres to the established policies of the WVUHS as well as the policies of the entity or entities where the IT team member is assigned to work and/or employed.Accepts on-call responsibilities and responds with action, either by phone call or on-site as defined by Department Policy.RequirementsEpic ODBA CertifiedBachelor's degree in information technology, Computer Science, or related field requiredFour (4) years database administrator experience required.Experience with Windows Based Applications such as Oracle Enterprise Manager, Xming or Xwindow for Unix, SQL Navigator, SQL Worksheet, and Lawson Insight Desktop preferred.Experience with current operating system software, operating system utilities preferred.Knowledge of PC applications, networking operating systems preferredCereCore was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care.
Retail Assistant Store Manager
Office Depot, Morgantown
At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for achieving sales plan for all services including copy & print, technology, subscriptions, and business services by articulating areas of opportunity and devising & executing action plans to resolve. The person in this role has accountability for driving the store's overall sales training to ensure appropriate Office Depot, Inc selling techniques are executed. The Sales Manager assists with the merchandising, operations, cash handling, and execution of store and company standards, in addition to resolving both associate and customer relations' concerns. The Sales Manager is also a "Key Carrier" and will be considered the Leader on Duty in the absence of other management. All Full-Time Sales Managers must be able to work a flexible schedule that aligns with business needs, which includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Sales Manager positions must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening and closing responsibilities and being scheduled for those respective shifts.Primary Responsibility:Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional customer/client service delivery. Creates and manages a sales focused environment through the training and development of associates. Regularly exercises independent judgment when providing input on assessing store associates' performance, certification(s), and competencies.Accountable for the assessment and development of all services and sales associates, ensuring that all associates have completed and maintain their certification, as applicable (print, tech, etc.)Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Builds a culture which drive sales through motivating associates to be product experts and customer focused. Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot and Office Max sales principles. Proactively observes, coaches, and provides feedback to associates to enhance their proficiency in this area. Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories. Accountable for velocity services and executes on new services product launches, including services and product protection plans. Drives merchandising sales contests. In the absence of the General Manager, manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Will also be responsible for managing merchandise flow-through and replenishment processes. Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation. Responsible for managing performance, talent assessment, development and recognition of associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and reviews to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages conflict effectively. Drives the recruitment, retention and development of a diverse range of talented people by participating in the interviewing and selection process. Leads daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs. Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.High School diploma or equivalent; Bachelor's degree preferredBusiness, Marketing, Retail Management, or another related field preferredMinimum 2 years of experience in related fieldMinimum two years of experience in retail, including management and/or supervisory role in a sales-driven, customer-oriented company. Sales experience in a services industry a plus.Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilitiesMust possess ability to process information/merchandise through POS register system