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Warehouse Assistant Salary in Minneapolis, MN

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Admin - US - Customer Service Rep 3
American Cybersystems, Inc., Minneapolis
Innova Solutions is immediately hiring for a Warranty Part Receiver. Position type: Full-Time, Contract Duration: 6 Month Location: Minneapolis, MN 55420 As a Warranty Part Receiver, you will: Job Summary: Manage the Warranty part return process from part receipt from dealer to part shipment to supplier. The goal will be to maintain the shortest possible cycle times. There are approximately 70-90 parts returned per working day, which are supplied by approx. 35 vendors and counting. It will be critical to develop, follow, and maintain up-to-date best practices and Standard Work procedures that ensure all process are followed consistently and accurately. Standard work will include MDI (Managing for Daily Improvement) in which the candidate will be responsible for tracking and reporting on progress towards goals as well as bringing visibility to any issues or hurdles. Responsibilities: Safety is important; this role requires the use of safety shoes, protective eye wear and gloves. Accountability will be important in this role to manage time and processes, as this role requires a self-motivated person to ensure metrics and goals are met. This position will require standard work adherence and creation as processes need created and maintained, as well as escalation of issues and identifying process improvements. Customer Service Skills are critical, as this role provides support and interfaces with both our dealers, customers, adjacent teams, and the Claims Management team. Standard Work - organize warehouse with spirit of continual change and improvement, key aspects will be utilizing 5S, Lean thinking, and Managing for Daily Improvements (MDI). The position requires detailed process documentation, labeling of work areas, engagement with Vendor Recovery to ensure standard work is accurate and up to date. Part Shipping - This role must accurately and timely ship parts to suppliers in exchange for warranty credit and failure analysis. Parts shipment to suppliers should not exceed 30 days with a couple of exceptions. Part Receiving - Accurately and timely record and receive parts into electronic database, correctly matching component supplier and part number received. Parts to be received into system within 1-2 business days of receiving them. Key Competencies: Business Focus: Understands the business requirements and impact of process breakdowns Planning and Organization: Awareness of trends that may affect shipping or receiving cycle times, and early identification of potentially larger issues Innovation/Change Management: Refocusing on the layout and standard work that will streamline processes, eliminate waste and improve the cycle time between Warranty Claim and Vendor Reimbursement Communication: Able to clearly communicate part return and Computer Database Skills: Proficiency in Microsoft Office Suite, particularly Excel and Word Teamwork/Interpersonal Skills: Builds and retains relationships through positive interactions that influence others to want to work with and achieve the goals. This will be important in working with suppliers, warranty, engineering, supply management and vendor recovery teams Product Knowledge: Demonstrates basic knowledge of refrigeration principles and Thermo King Products MUST HAVE: Basic Competency with Windows Operating Systems (Excel, Word) Ability to demonstrate good communication and customer service skills Ability to work standing 90% of the day and lift 50lbs Comfortable with database systems - such as learning and maneuvering system databases, uploading spreadsheets, barcode scanners, testing database enhancements, etc. NICE TO HAVE: Previous experience with Warranty/Claims or Service Contracts Bilingual - Spanish The ideal candidate will have: 1-3 years of Return Merchandise Authorization / RMA experience. Experience in utilizing Warehouse Management tools. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Dishank Sharma Sr Associate Recruitment PAY RANGE AND BENEFITS: Pay Range*: $20-25 per Hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Admin - US - Customer Service Rep 3
American Cybersystems, Inc., Minneapolis
Innova Solutions is immediately hiring for a Customer service representative. Position type: Full-Time, Contract Duration: 12 Month Location: Bloomington MN As a Customer service representative, you will: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve complaints promptly, professionally and with a high degree of accountability. Major Job Duties and Responsibilities: Order Entry & Processing. Strategically solve various customer issues in a timely and efficiently manner. Constantly follow up with customers, respond to inquiries with full details and support. Collaborate with other departments to ensure customers are fully supported and are kept aware of progress until problem is fully resolved. Identify and implement process improvements. Skills and Competencies: Excellent verbal and written communication skills, attention to detail, creative thinker, proven problem solving skills and approach, able to multi-task and prioritize, collaborate and influence effectively within and between departments and have a record for process improvement. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook, Oracle, or data entry software. Ability to type 45+ wpm is important. Education/Experience: 3 to 5 years customer service related experience required. A Bachelor's Degree is preferred The ideal candidate will have: 2-3 years of Customer service, order entry experience in a warehouse or manufacturing environment. Experience in utilizing CRM and ERP tools. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Dishank Sharma Sr Associate Recruitment PAY RANGE AND BENEFITS: Pay Range*: $20-25 per Hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022) ClearlyRated® Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Project Manager - Glass and Glazing
Brin Glass Company, Minneapolis
We are searching for a collaborative, detail-oriented Project Manager who will play a pivotal role in bringing our projects to life! The right person will possess exceptional communication skills, be capable of managing multiple projects simultaneously, and have an established track record of managing complex glass and glazing projects through to completion. What makes Brin unique? Brin Glass Company has experts at every stage of the glass lifecycle, including design, fabrication, distribution, installation, and service. With 5 divisions across the state of Minnesota, Brin provides unique opportunities for collaboration and career development. As a privately held ESOP company, Brin offers incredible benefits and a unique employee-owned culture focused on living our core values every day: We Show Up. We Bring It. We Do It Right. Brin invites you to consider investing your strengths here. What We Offer: Health, Dental, Life and Vision InsuranceFlex Benefits including Medical Expense and Dependent Care401(k) with company matchEmployee Stock Ownership Program an incredible wealth building opportunity!Paid Holidays and Paid Time OffEducational AssistanceCareer development and advancement opportunities Job Purpose: The Project Manager will be responsible for the successful implementation and administration of the Project Budget. The Project Manager will assist, communicate, and coordinate with the sales personnel, contractors, architects, other sub-contractors, purchasing, warehouse, and field personnel to assure a timely completion of project schedule. Essential Duties and Responsibilities Job Planning Review original estimate with salesperson to assure that any questions or problems are solved in a prompt manner.Review project specificationPrepare a schedule based on contractor information as a guide to timely completion of work.Shop drawings review In Process Job Coordination Update project schedule with coordinator.Order all material to meet schedule requirements of project.Notify shop of fabrication.Notify field superintendent or scheduled field installation.Supply updated shop drawings.Coordinator will attend job progress meetings to update all personnel with current:Monitor hours and material cost on job and if there are any large variances.Approve payment of invoices for material purchased for the job.Coordinate field disputed or clarifications with contractor. Job Completion Review punch list with field superintendent and write tickets to take corrective measures.If back charges are required from our vendor, contact vendor salesperson so back charge can be processed timely.Review with salesperson final billing to include all change orders.Make certain all forms which are required by contract are completed.Review final cost of contract and explain variances.