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Delivery Director Salary in Memphis, TN

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Retail Manager, Operations
American Freight, Memphis
Great home furnishings—and great careers—start at American Freight. Founded in 1994, today we have more than 370 direct-to-consumer, warehouse-style stores. As one of the fastest-growing US retailers specializing in furniture, mattresses, and appliances, now is the perfect time to join our team of more than 3,500 employees. We foster an inclusive culture and work hard to retain top talent. Our focus on promoting from within has led to hundreds of internal advancements into management and leadership positions. In the past three years we’ve opened nearly 200 American Freight stores, with more to come in the days ahead. Our story is still unfolding, come grow with us! Job Summary: The Operations Manager (OM) is responsible for managing the store warehouse, delivery organization, inventory processes, and other operational aspects of the store. He/she is also responsible for supporting the Store Director in the achievement of driving planned sales, margin, expense reduction, shrink reduction, and profit goals. In the absence of the Store Director, the OM will assume the Store Director’s duties. Responsibilities & Duties: Driving Sales & Operational Execution: Role models behaviors for all members of their assigned District Team. Owns and promotes our Code of Conduct, established standards, and responsible for developing and maintaining American Freight cultural values across all team members. Manages the warehouse team to ensure proper staffing, achievement of labor plan, execution of backroom standards, support for sales staff and efficiency of the warehouse operations. Manages the delivery team to ensure program operates per company process, proper staffing, compliance with all delivery regulations, certification of all vehicles and drivers, efficiency and optimization of delivery services, proper use of customer routing and notification software, achievement of labor plan, and other delivery metrics. Responsible for execution of all daily store operational activities and ensures all Activity Planner tasks are completed and signed-off by the due date. Full accountability for minimizing shrink & damage expense by maintaining strong operational processes and asset protection controls in the facility. Maintains inventory accuracy by ensuring that accurate cycle counts are performed, scan receiving, and fulfillment processes are completed, manages online order fulfillment process; reconciles store unavailable bins and reviews and acts on other inventory reports as warranted. Oversees the shipping and receiving process to include all Purchase Orders, Transfer Orders, Reverse Flow process, and other product movement is handled correctly within the facility. Trains and coaches team to minimize product damages and employee accidents; assesses damaged inventory to determine salability; ensures all confirmed damage is properly marked-out of inventory. Assists in leading the store to ensure achievement of business goals in revenue, expense reduction, customer satisfaction, inventory shrinkage, and profit. Assists in managing the overall customer experience, including online customer reviews; primary owner of the delivery, and customer pickup, experiences. Responsible for the process of staging Delivery/Customer Pickup merchandise, and for the systemic fulfillment of all delivered orders. Acts as the Manager on Duty.   Managerial: Takes ownership for implementation of corporate programs and initiatives on merchandising, cost management, productivity, cost recovery, and associate morale. Hires, trains, and coaches, a diverse, high-performing warehouse and delivery team Acts as a role model within the unit for abiding by and holding others accountable for the Code of Conduct and overall business practices Manages training for all delivery and warehouse personnel. Manages all in-store Human Resources processes including staffing, training, and reporting performance/behavioral issues; assists in action plans to improve performance in a timely manner. Partners with Corporate HR as needed. Manages warehouse and delivery labor expense to store financial plan. Manages building safety and security per company processes; primary store owner of facilities issues. Partners with Corporate Facilities Team and Corporate Asset Management as needed.   Administrative: Creates scheduling policies that keep the warehouse team staffed and delivery routes covered; assists with sales floor scheduling in the absence of the Store Director. Ensures store presentation standards are maintained to company expectations. Manages compliance for all warehouse and delivery personnel; ensures that all delivery drivers are fully compliant with all Department of Transportation (DOT) requirements. Provides a safe working environment for both associates and customers by adhering to company shrink and safety standards. Ensures that the store operates in full compliance with applicable laws, regulations,and company ethic policies. Completes paperwork, within established guidelines, related to entering trucks and confirming pickup/delivery dates. Performs other duties as assigned. Is proactive in assuming responsibility for needs of the store/store team. Qualifications: Educational: High School Diploma or Equivalent required, bachelor’s degree preferred. Experience: Previous experience as a Warehouse Lead or Sales Lead; experience with retail sales, receiving, inventory management, shrink prevention, last-mile delivery, and model store standards, is preferred. Ability to work a flexible schedule, 45 hours a week minimum, exclusive of meals and breaks, including evenings and most weekends. Must be able to lift at least 50 lbs. Excellent customer service and communication skills. Desire and ability to move forward within the organization.   Preferred Skills: Strong leadership, coaching, and associate development skills. Action oriented, with strong skills in execution. Computer literacy, with Excel/Word/Handheld Unit experience preferred. Strong drive for results. Ability to manage multiple priorities simultaneously. Knowledge of retail business and store operations. Experience with Physical Inventory Processes preferred. COMPENSATION: As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $43,000 to $45,000 per year.   American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. Store Operations
Nurse Practitioner Pediatric CVICU Le Bonheur Children's Hospital
Le Bonheur Children's Hospital, Memphis, TN, US
The Nurse Practitioner is responsible for planning and directing the delivery of primary heath care and health education programs in association with Methodist Healthcare Primary Care Associates (MHPCA). The incumbent will provide care and health education for patients and their family. Models appropriate behavior as exemplified in organization's Mission, Vision and Values.Key Responsibilities:Assesses, diagnoses, and treats patients in the assigned center according to approved protocol and acceptable standards.Performs necessary diagnostic and therapeutic procedures according to written, approved protocols developed with and under the supervision of the Medical Director/collaborating Physician. Participates in the design and revision of protocols.Collaborates with Medical Physician and ancillary personnel as appropriate to promote quality care for patients. Makes referrals as appropriate.Recognizes and reacts appropriately to environmental safety factors related to patient care.Understands, applies and supports practice policies, procedures, goals and standards.Develops strong partnership with patients, family members, fellow physicians/nurses and support staff. Focuses on high patient and family satisfaction and retention.
Director, Human Resources
Sonic Healthcare USA, Memphis
Job Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA, is it in yours?American Esoteric Laboratories (AEL) has an immediate opening for Director, Human Resources in Memphis, Tennessee.The Director, Human Resources will strategically partner with the Division President and fellow members of the Division executive leadership team. Additionally, this individual will align with the Chief Human Resources Officer for Sonic Healthcare USA (SHUSA) and serve as a key member of the HR leadership team. The Director, Human Resources will champion and develop the human resources function by providing leadership, consulting, and expertise across the business to support the organization's mission, values, culture, and operational plans. They will oversee all aspects of the Division HR function, including end-to-end talent management, organizational development and effectiveness, and partnering with Centers of Excellence ("COE") for Sonic Healthcare USA related to compensation, benefits, HRIS, and Talent Acquisition.The Director, Human Resources must engage as an action-oriented change agent, holding themselves accountable for attracting, developing, and retaining high-quality talent within the Division. They will lead a team of HR professionals in building a responsive, credible, and high-performing function that directly supports business growth and success.Essential Functions:Strategic HR LeadershipServe as a strategic advisor to the Division President, while partnering with the Chief Human Resources Officer on broader, company-wide HR initiatives.Translate the business strategy into an HR strategy with appropriate priorities in terms of delivery and impact.Build Organizational Capability by creating and executing a strategy that supports and aligns with Division business objectives, as well as the broader SHUSA HR strategy.Ensure that the SHUSA mission and values are understood and embedded in the organization. Provide thought leadership and coaching to executive team to drive a high-performing culture.Talent ManagementDrive and facilitate Talent Management and Core HR Processes, such as Organization Talent Assessment, Performance Assessment, Engagement, and Salary Planning.Help drive performance by ensuring that appropriate Goals and Objectives ("G&Os) are in place to ensure clear performance expectations, measures and timeframes.Partner with the Talent Acquisition COE to ensure that recruiting strategies increase retention and create tangible, measurable results, inclusive of an employee population that is reflective of a positive company culture and supportive of company core values.Ensure that the employer brand is developed and promoted.Compensation and BenefitsPartner with the Total Rewards COE to ensure that positions are appropriately graded, that pay and benefits are appropriately designed and managed.HR Metrics and AnalyticsImplement and track metrics towards key local and company-wide HR objectives, policies, processes and programs.Learning and DevelopmentMentor and develop managers, building their skills to optimally lead their people.Foster a continuous feedback environment in which employees have regular discussions with their managers and that collective needs are addressed at an organizational level using the most appropriate learning methodology.HR Operations and ComplianceCoordinate management of systems consistent with organization-wide policies/practices and country-specific procedures and regulations.Coordinate HR policies, labor laws and management of HR infrastructure (i.e. Leave of Absence, Workers' Comp, Affirmative Action, OSHA, government audits, Workday Data); Consult with other functional HR leaders, as necessary or where appropriate, in order to deliver the best solution for the Division and the broader Sonic Healthcare USA entity.Support employee relations and investigations.Qualifications:Bachelor's Degree required; Master's degree in Business or related field preferred. 10 years of experience in Human Resources and/or Talent Management/Organizational Development, with 5 years in a leadership/management role.Demonstrated expertise across a broad spectrum of HR disciplines and tools, including talent management, organizational efficiency, employee engagement, employee relations, project management, and process implementation.Other Professional SkillsHas the courage and decisiveness to prioritize and succeed - or to fail fast and move forward.Is motivated to work in a meritocratic environment in which work-ethic, humility, collaboration and a roll-up-the-sleeves mentality are critical.Manages effectively in matrix and is able to balance Division priorities and strategies with planning and execution of broader company-wide initiatives.While prepared, knowledgeable and thoughtful, is to-the-point, decisive and capable of "wearing many hats."Is emotionally intelligent and keenly aware of culture.Is nimble, highly responsive, and able to pivot quickly between projects and priorities and meet time-sensitive deadlines.Possesses a polished, crisp presentation style and strong executive presence.Possesses uncompromising ethics and integrity.Reporting Relationship: Reports to the AEL PresidentScheduled Weekly Hours:40Work Shift:Job Category:Human ResourcesCompany:American Esoteric LabsSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Lead DevOps Engineer
Hilton Global, Memphis
***This role is based at our corporate office in Memphis, TN, or Remote***This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Lead DevOps Engineer , you will bring your technical skills to a hospitality company with an award-winning culture. On the DevOps team reporting to the Director of Pipeline and Platform Engineering, you will support projects at the forefront of hospitality technology innovation.HOW WE WILL SUPPORT YOUHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.HOW YOU WILL MAKE AN IMPACTYour role is important and below are some of the fundamental job duties that make your work unique.What your day-to-day will be like: Design, architect, and implement next-generation Cloud architecture and automation solutions. Be an enabler for a successful and smooth transition from development to delivery of technology applications. Perform profiling and troubleshooting of existing solutions. How you will collaborate with others: Provide technical leadership, project guidance, and technology implementation in various areas such as UI, COTS applications, SaaS applications, APIs, Micro-services, etc. What projects you will take ownership of: Implement and maintain Continuous Integration and Continuous Delivery environments. WHY YOU'LL BE A GREAT FITYou have these minimum qualifications: Five (5) years of work experience in Technology or a related field Four (4) years of experience working with Continuous Integration (CI) tools such as Gitlab (preferred), Jenkins, or Bamboo Four (4) years of experience working to architect, design, and develop automation solutions that help reduce delivery cycle time and support Continuous Delivery (CD) Three (3) years of experience working with Cloud platforms (AWS preferred, Google Cloud and Azure experience also a plus) Three (3) years of experience administering, tuning, and configuring Kubernetes (AWS EKS preferred) Proficient in a development or scripting language such as Python, Bash, or Terraform Experience driving automation of processes, building tools, and maintaining uptime/availability of large deployments Experience supporting reliability efforts, on-call duties for high traffic, and revenue-impacting infrastructure deployed in the cloud Travel up to 10% It would be useful if you have: Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree/GED plus 12 years of Technology related experience Seven (7) years of professional work experience in Technology or related field Five (5) years of experience working with Continuous Integration (CI) tools such as Gitlab (preferred) or Bamboo Five (5) years of experience working with Cloud platforms (AWS preferred, Google Cloud and Azure experience also a plus) One (1) year of management experience WHAT IT IS LIKE WORKING FOR HILTONHilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $100,000-$140,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
Program Director
Fedcap, Memphis
Position Summary:The Project Director works closely with the Senior Director to resolve complex issues and execute the strategies and plans developed with the Senior Director. The Project Director is responsible for specifying, implementing, and continuously improving robust and efficient business processes that will provide excellent customer service and deliver positive outcomes. The Project Director is responsible for the total oversight and management of Fedcap's EAEI program. The Project Director ensures that all contractual goals are met or exceeded and provides direct supervision to supervisors, staff, and subcontracted NGO Service Providers.Fedcap Inc. is excited to play an integral part in the transformation of Tennessee's economic absentee employment services initiative in its role as the Services Delivery Coordinator for the Western service area spanning Chester, Crockett, Dyer, Fayette, Gibson, Hardeman, Haywood, Lauderdale, Madison, McNairy, Shelby, and Tipton counties. Fedcap Inc. employees will work in partnership with service partners focused on providing tailored support for unemployed people - including those with a disability (physical, mental, developmental, or acquired), substance abuse disorder, criminal history, health complaint, or vocational deficit - on their journey towards employment and into sustainable work. Our goals are to enhance local capacity while amplifying the good work and best practices already underway.Essential Job Functions:Provide total oversight and management to staff and subcontract NGO Service providers with duties including case management, resource coordination, work readiness, job development, quality of services, and KPI achievement.Ensure each department meets monthly/quarterly/yearly contractual goals; develop continuous process improvement plans and/or corrective action plans to reflect necessary contractual goal achievement progression.Develops and implements operational systems and procedures for participant flow, outcomes tracking, program evaluation, use of space, supplies, etc.Partners with internal and external stakeholders and partners to leverage services through direct referral and on-site presentations.Monitors program outcomes, progress towards goals, and department-specific outcomes; conducts program and department evaluation.Develops program materials and reports for senior leadership and program funders.Motivate staff, establish, and maintain a high-energy, highly accountable, team approach to getting site work completed promptly and in an atmosphere that is stimulating and allows for continued growth and development.Manage the design and implementation of staff training to improve program performance and operational efficiencies.Develop and maintain a sufficient Circle of Support network of external Providers (including Secondary Service Providers, District Agency Providers, Employers, Schools, and Community Providers) to ensure participants have the resources to make meaningful progress toward employment.Ensure that staff and program components deliver quality services to facility participants by overall program objectives through regular supervision, meetings, training, and other coaching methods.Responsible for ensuring staff is conducting outreach to referred participants, engaging participants in Provider activities, and re-engaging those participants who start to participate and subsequently disengage.Audit service plans, case notes, workshop facilitation, and other staff work to ensure services and documentation of services are supporting Customers to overcome barriers to program engagement and participation, and that goals are being achieved.Observe all policies and procedures and attend all required training and certifications as scheduled.Diligently verify and report all aspects of participants' milestone achievements to DHS through structured reports as well as a collection of success stories.Represents the agency and program to senior leadership, program funders, and community partners.Conduct staff evaluations and provide staff development.Be knowledgeable about and abide by Fedcap policies and procedures, including accurate and timely updating and submission of all spreadsheets, reports, and paperwork.Education and Experience:Bachelor's Degree in Nonprofit Management, Social Work, Psychology, Education, or a related field is required.Minimum five years of management experience working with the economically disadvantaged, homeless, welfare recipients, and other disadvantaged populations, at least three in a supervisory role.Experience in meeting contractual goals and performance milestones.Experience in developing and implementing workforce development and/or educational initiatives.What it means to work at Fedcap Inc:Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer-based training, job placement, and post-placement support.Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff is passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.Fedcap, Inc. launched as part of The Fedcap Group in 2018.Mission: Fedcap, Inc. makes high-outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work https://fedcapinc.org/ Equal Opportunity Employer
Senior Director of Foot & Ankle Operations
CONMED Corporation, Memphis
The Leader of Foot & Ankle Operations is responsible for the creation and implementation of a world class supply chain strategy. This role is immediately responsible for building a strategy that encompasses the full supply chain continuum including, but not limited to, S&OP, Logistics, Kitting, Supplier Management, Customer Service, and Production. Promote and foster the supply chain characteristics critical to the ongoing success of CONMED - Quality, Delivery & Cost. Provide leadership, management organizational/control, and communications which encourages development of people and processes that assure continuous improvement. Assure compliance with regulatory requirements plus company policies and procedures. Assure employees have necessary knowledge, training, access to materials and information to perform their jobs. The result is delivery of quality product and services on time while maintaining effective costs and inventory levels.Key Duties and Responsibilities S&OP - ability to align full S&OP process to capacity and planning. Reviews cycle of plans to actuals.Logistics - management of inbound/outbound volume. Ability to create strategic processes to optimize distribution efficiency. Including kitting process. Inventory Management - achieve optimal inventory levels which allows for our high service level requirement, but still achieve minimal investment. Ownership of the creation and execution of the cycle count process. Supplier Management & Strategic Sourcing - continuous improvements in supplier performance, contract management, purchase order management, and continuity of supply. Thus, reducing material costs to provide year-to-year improvements. Manufacturing Plans - strategic and tactical plans that set aggressive yet realistic target plans, document measurements and action plans for achievement which allows manufacturing to support the CONMED's strategic plan.Quality - product and service meet specified requirements so that CONMED can maintain a reputation as a reliable supplier of medical devices to our customers.Leadership Management - work cross functionally to achieve results. Lead and empower employees (hourly and salary) to make sound decisions. Align all employee activities to CONMED expectations. Lead Times - continuous improvement in reducing lead times to allow quick response times introducing new products, design changes.Systems and Procedures - assure discipline, controls and flexibility are in place for all systems and procedures such as regulatory, accounting, and normal. Includes all SAS processes. Facilities - ensure comfortable, safe, secure, and pleasant grounds and facilities to allow our employees to work under the most productive conditions.Lean/Sigma - promote and foster a "Lean/Sigma" manufacturing philosophy dedicated to ongoing improvement and elimination of waste. Financial Management - maintains expenses within company guidelines--provide realistic budget and review process.RequiredBachelor's degreeAt least 10 years of Operations management experience Strongly Preferred Demonstrated experience of dealing with issues surrounding product quality, on-time delivery, inventory and asset optimization, employee satisfaction and job commitment while maintaining compliance with FDA, ISO, OSHA and other regulatory requirements.Demonstrated ability to communicate upward, outward and to large groups of direct labor.Working theoretical and practical knowledge of all aspects of supply chain management. This includes production, materials management (purchasing &logistics), cost accounting and human resources.Knowledge of management theory & application.Knowledge of company products and services.Master's degreeThis position requires 50% travel. This position does not provide employer based sponsorship.
VP of Human Resources Americas
Michael Page, Memphis
Develop and implement HR strategies aligned with the company's business goals and objectives.Provide strategic direction and guidance to the HR team to ensure the effective delivery of HR services.Searches and implement improvements in HR processes and systems, including automation and use of AI, to elevate performance and productivity.Acts as true business partner to the business leaders, providing sound advice and talent strategies to accelerate the business strategy and performance.Lead talent acquisition efforts, ensuring the recruitment of top talent to support business growth.Oversee performance management processes, consequence management, talent development initiatives, and succession planning.Lead strategic employment related consultations and negotiationsMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Solid Experience in corporate HR and partnering with senior executives.Experience providing leadership to others regarding work related systems, processes and challenges.
IT Business Applications Analyst III
Monogram Foods, Memphis
We are excited to announce that Monogram Foods is looking for an IT Business Applications Analyst III to join our team! As an IT Business Application Analyst, you will be responsible for gathering business requirements and designing, developing, and maintaining software applications that meet the needs of our organization. You will work closely with other IT team members to ensure that our systems are running smoothly and efficiently.The ideal candidate will have experience working and configuring business applications. You should be able to work both independently and as part of a team. You should also have excellent communication and problem-solving skills.At Monogram Foods, we believe that our people are one of our greatest assets, and we are committed to providing our employees with the resources and support they need to succeed. We offer competitive salaries, comprehensive benefits packages, and opportunities for career development.If you are passionate about technology and want to work for a company that values innovation and creativity, then we want to hear from you!This position reports to the Sr. Director of Applications.Essential Duties & Responsibilities: Partners with business leaders to assist in the continuous improvement of business processes and application capabilities through standardization, improvements, and configuration changes.Collaborates on complex business processes to improve and integrate new systems or functionality with existing ones to ensure systems meet long-term business strategies.Responsible for championing the review of application exceptions, analyzing information that will assist the business teams in identifying root causes and overseeing resolutions.Follows established processes to identify requirements and specifications and assist with training plans.Generates appropriate project documentation in support of the planning and delivery of project efforts.Designs and documents test plans for all changes. Performs unit testing and oversees end-user testing.Serves as a liaison between development teams and internal/external business partners.Works independently, or on a team, to provide solutions that deliver value back to our business.Provides application support and troubleshooting including application administration and configuration.Clearly communicates with business partners, IT team members and management.Work with users at all levels in the organization.Responsible for project management oversight, as needed.Education & Experience: Bachelor's degree or a minimum of 5 years of analysis experience.5 or more years of application support and configuration experience.4 or more years of working with end users to define business requirements.4 or more years of ERP experienceD365 Finance and Operations ERP experience a plus2 or more years of multi-project oversightManufacturing and Finance experience required.Working with applications and users remotely is a plus. Must be over 18 years old.Competencies & Skills:Strong communication, relationship, and interpersonal skills to aid in development of collaborative partnerships, including those where English is not their primary language.Self-motivated with the ability to prioritize work, manage time effectively, and adapt to changing priorities to meet deadlines, and with minimal supervision.Strong troubleshooting and analytical skills.Working knowledge of project planning tools and concepts.Physical Demands: Travel requirements: 5% - 15%
Store Director
American Freight, Memphis
Great home furnishings—and great careers—start at American Freight. Founded in 1994, today we have more than 370 direct-to-consumer, warehouse-style stores. As one of the fastest-growing US retailers specializing in furniture, mattresses, and appliances, now is the perfect time to join our team of more than 3,500 employees. We foster an inclusive culture and work hard to retain top talent. Our focus on promoting from within has led to hundreds of internal advancements into management and leadership positions. In the past three years we’ve opened nearly 200 American Freight stores, with more to come in the days ahead. Our story is still unfolding, come grow with us! The Store Director is responsible for leading all aspects of the store. He/she oversees staffing, sales, merchandising, operations, and all other functions within the store, by managing a team of salaried, full-time, and part-time hourly associates. The Store Director is responsible for the overall financial performance of the store, including achieving planned sales, margin, and profit goals. Additionally, the Store Director is accountable for customer satisfaction, associate morale, and inventory management. Responsibilities & Duties:   Driving Sales and Store Performance:   Role models behaviors for all members of their assigned District Team. Owns and promotes our Code of Conduct, established standards, and responsible for developing and maintaining American Freight cultural values across all team members. Responsible for hiring, training, and developing a highly productive and diverse team of managers and associates. Leads the store to ensure achievement of financial goals that include but are not limited to revenue, margin, expense, cost recovery, customer satisfaction, and inventory shrinkage. Directly oversees all sales related initiatives including implementation of the defined selling process, achievement of sales targets, financing targets, protection plan targets and other miscellaneous income opportunities within store. Oversees and manages the Operations Manager, to ensure all operations of the business meet standards and expectations.  This includes, but is not limited to warehouse operations, delivery operations, inventory management and execution of daily tasks and activities assigned to the store location. Ensures execution of all Retail Non-Negotiable Standards.  This includes but is not limited to staffing standards, brand standards, presentation/signing standards, selling processes, inventory management processes and others as defined. Manages the overall customer experience, including the in-store experience, response to online customer reviews, resolution of customer complaints, and other customer issues as they arise. Partners with District Manager to address business opportunities within the store.   Managerial:   Hires and maintains an active and productive sales force, and works with Operations Manager to ensure store is staffed to standard with a  productive warehouse team and delivery team. Selects, coaches, and develops a diverse high-performance team. Manages all in-store Human Resources processes including staffing, training, and reporting performance/behavioral issues; assists in action plans to improve performance in a timely manner. Partners with Corporate HR as needed.   Administrative:   Enforces and adheres to scheduling policies that keep the store properly staffed. Ensures store presentation standards and brand standards are maintained. Provides a safe working environment for both associates and customers by adhering to company shrink and safety standards. Ensures that the store operates in full compliance with applicable laws, regulations,and company ethics policies. Works with Operations Manager to ensure receiving paperwork and other inventory documentation is being maintained, within the guidelines and deadlines established.  This includes, but is not limited to: Entering trucks and confirming pickup/delivery dates. Ensure integrity of receiving process and reverse flow process Always maintains inventory accuracy and with inventory scans; manages online order fulfillment process. Manages opening and closing procedures; including taking cash deposits to bank. Manages all other store operations, pricing, and inventory management processes. Assumes other District leadership responsibilities, such as mentoring/subject matter expert, etc., at the direction of the District Manager. Performs other duties as assigned. Qualifications:   Educational: High School Diploma or Equivalent required, bachelor’s degree preferred 3-4 Years of Related Experience or previous Sales Associate experience preferred. Ability to work a flexible schedule, including evenings and most weekends. Must be able to lift at least 50 lbs. Preferred Skills:   Strong leadership, coaching, and associate development skills. Excellent customer service and communication skills. Persuasion, negotiation, and closing skills. Computer literacy, with Excel/Word/Handheld Unit experience preferred. Strong drive for results and a proactive style of leadership. Ability to manage multiple priorities simultaneously. Knowledge of retail business and store operations   American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. Store Operations
Store Director in Training
American Freight, Memphis
The Store Director in Training is responsible for learning to lead leading all aspects of the store. This will include overseeing staffing, sales, merchandising, operations, and all other functions within the store, by managing a team of salaried, full-time, and part-time hourly associates. The Store Director in Training will learn to be responsible for the overall financial performance of the store, including achieving planned sales, margin, and profit goals. Additionally, the Store Director in Training will learn to be accountable for customer satisfaction, associate morale, and inventory management.  The Store Director in Training must be relocatable within our Indianapolis area market. Responsibilities & Duties:   Driving Sales and Store Performance:   Role models behaviors for all members of their assigned District Team. Owns and promotes our Code of Conduct, established standards, and responsible for developing and maintaining American Freight cultural values across all team members. Responsible for hiring, training, and developing a highly productive and diverse team of managers and associates. Leads the store to ensure achievement of financial goals that include but are not limited to revenue, margin, expense, cost recovery, customer satisfaction, and inventory shrinkage. Directly oversees all sales related initiatives including implementation of the defined selling process, achievement of sales targets, financing targets, protection plan targets and other miscellaneous income opportunities within store. Oversees and manages the Operations Manager, to ensure all operations of the business meet standards and expectations.  This includes, but is not limited to warehouse operations, delivery operations, inventory management and execution of daily tasks and activities assigned to the store location. Ensures execution of all Retail Non-Negotiable Standards.  This includes but is not limited to staffing standards, brand standards, presentation/signing standards, selling processes, inventory management processes and others as defined. Manages the overall customer experience, including the in-store experience, response to online customer reviews, resolution of customer complaints, and other customer issues as they arise. Partners with District Manager to address business opportunities within the store.   Managerial:   Hires and maintains an active and productive sales force, and works with Operations Manager to ensure store is staffed to standard with a  productive warehouse team and delivery team. Selects, coaches, and develops a diverse high-performance team. Manages all in-store Human Resources processes including staffing, training, and reporting performance/behavioral issues; assists in action plans to improve performance in a timely manner. Partners with Corporate HR as needed.   Administrative:   Enforces and adheres to scheduling policies that keep the store properly staffed. Ensures store presentation standards and brand standards are maintained. Provides a safe working environment for both associates and customers by adhering to company shrink and safety standards. Ensures that the store operates in full compliance with applicable laws, regulations,and company ethics policies. Works with Operations Manager to ensure receiving paperwork and other inventory documentation is being maintained, within the guidelines and deadlines established.  This includes, but is not limited to: Entering trucks and confirming pickup/delivery dates. Ensure integrity of receiving process and reverse flow process Always maintains inventory accuracy and with inventory scans; manages online order fulfillment process. Manages opening and closing procedures; including taking cash deposits to bank. Manages all other store operations, pricing, and inventory management processes. Assumes other District leadership responsibilities, such as mentoring/subject matter expert, etc., at the direction of the District Manager. Performs other duties as assigned. Qualifications:   Educational: High School Diploma or Equivalent required, bachelor’s degree preferred 3-4 Years of Related Experience or previous Sales Associate experience preferred. Ability to work a flexible schedule, including evenings and most weekends. Must be able to lift at least 50 lbs. Preferred Skills:   Strong leadership, coaching, and associate development skills. Excellent customer service and communication skills. Persuasion, negotiation, and closing skills. Computer literacy, with Excel/Word/Handheld Unit experience preferred. Strong drive for results and a proactive style of leadership. Ability to manage multiple priorities simultaneously. Knowledge of retail business and store operations   American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. Store Operations