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Process Manager Salary in Lynnwood, WA

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Position Summary: Assist the store manager with daily tasks. Act as the supervisor for the location in the absence of the store manager. Maximize financial performance of the store. Assist the store manager to achieve growth and sales targets by successfully managing and motivating sales team. Create an emotional connection between Fred Meyer Jewelers and our customers through engagement and communication, during every shopping occasion in store and online. Achieve personal sales targets. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.Based in Portland, Oregon, Fred Meyer Jewelers merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer Jewelers customers in over 120 store locations throughout the United States.Because Fred Meyer Jewelers is one of the largest and fastest growing jewelers in America, your career path, which can take you where you want to go. Whether your interest is to be a Sales Professional in the Northeast, a Store Manager in the Midwest or a Regional Supervisor in the Sun Belt ... chances are Fred Meyer Jewelers is there with exciting career opportunities for you.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer Jewelers family! Desired Previous Job Experience: Knowledge of Fred Meyer Jewelers policies, procedures Management experience Proficiency with Microsoft Outlook, First Place, Act , Intranet Experience directing/participating on project teams Minimum Position Qualifications/Education: High school diploma or general education degree (GED) plus a minimum of 6 months Fred Meyer experience and 1 year jewelry sales experience; or combination of relevant education and experience Minimum 18 years of age Ability to pass drug test Maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize tasks/projects Diamond Council of America (DCA) courses completed within a year from being hired to this position Essential Job Functions: Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Maintain profitability of location through sales and proper shrink and expense control Achieve personal sales targets by turning every customers lifes meaningful moments into a celebration by offering a fine jewelry experience that is approachable, special and lasting Support store manager in training and development of sales professionals; follow-up on initial onboarding training of new team members Achieve personal targets that drive sales (e.g., credit applications, protection plan and Diamond Design Parties) Foster life-long emotional connections with customers by clienteling Support the coordination of the operations functions Display merchandise and promotional materials in accordance with corporate merchandising plans Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems Provide product knowledge, features and benefits to customers when presenting merchandise Estimate repairs and inspect/clean customer jewelry Perform watch battery replacements and band adjustments Suggest designs for custom jewelry Follow receiving and processing procedures Maintain overstock/understock conditions to retain ordering system integrity Maintain daily/weekly sales and take appropriate action Respond to customer comments/complaints Complete customer incident and associate incident/accident report forms Participate in inventory process Complete case counts Assist with and process time and attendance Develop staff scheduling and enter weekly work schedule for associates Assist with special maintenance arrangements for location Maintain flexibility to work any shift, including holidays and overtime Travel to other store locations to provide back-up coverage on an occasional basis Must be able to perform the essential functions of this position with or without reasonable accommodation
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Scrubs & Beyond is proud to be part of kindthread's ecosystem of brands, dedicated to serving and transforming the healthcare apparel industry while driving positive community impact. For over 20 years, Scrubs & Beyond has offered fashion-forward products and outstanding customer service. Seeing an opportunity to raise the bar and provide a transformative experience catering to discerning healthcare professionals, Scrubs & Beyond has grown its business to become the largest retailer of healthcare apparel and accessories in the country. With the acquisition of Uniform City and Life Uniform companies in 2013, Scrubs & Beyond currently operates 113 stores in 30 states nationwide and is one of the largest scrubs-based ecommerce businesses with a relentless focus on customer experience.Scrubs & Beyond is the largest retailer for medical apparel in the U.S. Founded in 2000, the company was built around the idea that the retail experience for healthcare professionals could be completely transformed. Today, Scrubs & Beyond continues to improve and evolve that vision by bringing the world's best products, services and experiences to healthcare professionals everywhere. We believe:What we wear changes how we feel.How we feel changes how we do our jobs.How we do our jobs changes lives.This is not the average retail career! We take pride in recruiting the best associates, offering career advancement and great perks, including:• Free scrubs and great employee discounts• Benefits for all employees• Quick Pay, allowing you to get paid before payday• Bonus opportunities• Sensible, flexible work hours• Stores closed on Easter, Thanksgiving and Christmas DayOVERVIEW OF THE POSITIONAs a Store Manager for Scrubs & Beyond understanding our customers' needs and helping them find the best product to fill that need is Job One! Our associates are dedicated to delivering exceptional customer service that positively impacts sales and contributes to an upbeat, friendly environment. You'll lead, manage and organize our store according to S&B's values, policies and procedures.MAJOR RESPONSIBILITIES/ESSENTIAL JOB DUTIES• Model excellent customer service.• Achieve location's sales plan and use performance targets to maximize business results.• Manage, recruit, on-board, and train all staff. • Ensure associates understand and meet the needs of the business.• Complete all operational activities in compliance with company policies and procedures• Implement all merchandising guidelines.• Effectively manage store inventory.• Ensure all cash management duties are followed.• Follow and execute safety and security routines.• Demonstrate regular attendance and timeliness.SKILL SET• Comprehension of standard business practices and the ability to identify processes to help achieve our organizational objectives.• Broad understanding of customer needs.• Proved record of managing conflict directly and firmly. • Ability to communicate clearly and concisely across the organization.• Able to adapt to changing demands and stressful circumstances.• Commitment to a flexible schedule.• Technical aptitude to use company systems. • Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction.EXPERIENCE PROFILE:• Must be at least 18 years of age.• 1-3 years retail experience.• Experience in a supervisory capacity.EDUCATION:• A high school diploma or G.E.D. is required (Some higher education is preferred).PHYSICAL DEMANDS:• Constantly standing and walking• Constantly reaching, pushing, pulling, grasping• Frequently stooping, kneeling, crouching• Frequently lifting up to 20 pounds and occasionally lifting up to 50 pounds• Occasionally climbing and descending ladders and step stools• Hearing with or without correction to understand verbal communication• Visual Acuity to perform any activity where the seeing job is at or within arm's reachTo execute the job duties of a Store Manager you must be able to perform each and every one of the above essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The physical demands listed are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: constantly standing and walking; constantly reaching, pushing, pulling, grasping; frequently stooping, kneeling, crouching; frequently lifting up to 20 pounds and occasionally lifting up to 50 pounds; occasionally climbing and descending ladders and step stools; hearing with or without correction to understand verbal communication; visual acuity to perform any activity where the seeing job is at or within arm's reach; constant communication to exchange accurate information, must be able to work in stressful situations.Scrubs & Beyond is deeply committed to the principles of equity, diversity, and inclusiveness. We recruit, hire, train, compensate and promote without regard to individual characteristics.Job descriptions are dynamic and frequently modified. Other duties and responsibilities may be assigned at any given time as both the business dictates and the functions of the job change.
STARBUCKS/ASST DEPT LEADER
The Kroger Co., Lynnwood
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the coffee shop lead and department manager in achieving sales and profit goals established for the department and monitor and control all established quality assurance standards. Work closely with the coffee shop team, as well as the Deli department to create an environment that is engaging to customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!MINIMUM Effective communication skills Knowledge of basic math Ability to handle stressful situations Must be at least 18 years of age Current food handlers permit once employed DESIRED High School Diploma or GED Any management experience Any coffee shop experience, or culinary arts background/experience Second language Promote trust and respect among associates Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Prepare coffee shop items per customer requests using proper coffee shop equipment Offer product samples to help customers discover new items or products they inquire about; inform customers of coffee shop specials Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment Prepare, package, label and inventory ingredients in merchandise Check product quality to ensure freshness; review "sell by" dates and take appropriate action Report product ordering/shipping discrepancies to the department manager; order, label, stock and inventory department merchandise Use all equipment in coffee shop according to company guidelines Understand the store's layout and be able to locate products when requested by customer Stay current with present, future, seasonal and special ads Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory; assist coffee shop lead to plan, organize and supervise the inventory process Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Report all safety risk, or issues and illegal activity, including robbery, theft or fraud; notify management of customer or associate accidents Train and coach coffee shop clerks in proper procedures and processes Must be able to perform the essential job functions of this position with or without reasonable accommodation
GARDEN CTR/DEPT LEADER
Fred Meyer, Lynnwood
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Minimum Effective communication skills Knowledge of basic math: counting, addition, and subtraction Ability to handle stressful situations Must be able to meet the minimum physical demands of the position Must be 18 or older Desired Management experience Retail experience High school diploma or equivalent Second language: speaking, reading and/or writing Develop adequate scheduling to balance customer volume with associate needs. Adhere to all local, state and federal health and civil codes. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Understand the store's layout and be able to locate products. Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Plan, organize and supervise the inventory process. Train department associates on inventory/stocking and Computer Assisted Ordering. Observe scheduled shift operating hours. Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department. Demonstrate creative merchandising. Condition all products in assigned sections according to company policy. Authorize any manager discretion markdowns. Understand and perform cashier functions. Ensures seasonal plans are executed to standard. Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation.
Account Specialist-Service
University Mechanical Contractors, Inc (UMC), Lynnwood
UMCPosition Title: Account Specialist-ServiceDate Posted: 03/29/2024Location: Lynnwood, WA Position DescriptionStarting Salary Range: $68,000 - 78,000 DOELocation: LynnwoodClassification: Exempt US Applicants Only General Position Summary: Provide service client relationship & account leadership for all assigned Service Agreement accounts, improved client satisfaction through regularly scheduled (proactive) meetings & performing customer care activities. Increase the amount of UMC Services we provide, adding equipment, additional properties & other UMC lines of business with assigned accounts. Support the efforts of the Service Indirect department to achieve its annual revenue, margin & safety goals.Essential Job Functions:1. Develop excellent client relationships through outstanding, proactive customer service.2. Provide account leadership to become the clients mechanical preferred provider.3. Identify Service Project opportunities and provide leads to Project Managers4. Provide small repair proposals to customers, as needed5. Identify upselling & cross selling opportunities.8. Provide Service Agreement review & renewal.11. Lead equipment condition report development & presentation with the client with input from the Lead Technician.Secondary Job Functions: Attend client networking events.Attend company sponsored events with customers (i.e., dinners, golf, etc.). Position RequirementsSkills Required to Perform the Essential Duties of the Job: Proactive approach to service & client satisfaction Understanding of HVAC & Plumbing functions.Excellent communication skills including active listening.Proficient computer skills with the ability to learn new software.Supervisory Responsibility:NoneEducation Requirements Needed to Perform the Essential Duties of the Job: Strong understanding of mechanical processesCustomer service experience required.Licensing or Other Special Certifications Required: Maintain valid Drivers License and satisfactory driving record.PM21 Equal Opportunity EmployerUMC's policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, veteran status, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Retaliation against any employee who files a complaint regarding possible violations of this policy is not tolerated. UMC is also committed to taking affirmative steps to promote the employment of minorities, women, persons with disabilities, and covered veterans. Affirmative action plans are developed annually to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.UMC is committed to a culture of inclusion and connectedness. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents who we are as a company and what we believe in. In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.PI239287775
Asset Protection Security Specialist (HR)
Fred Meyer, Lynnwood
Position Summary:Prevent and reduce loss due to bad debt, cash over/short and civil liabilities; reduce shrink and improve margins. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!Knowledge of Fred Meyer policies, procedures and organizational structure Bachelors degree in criminal justice Retail security experience Law enforcement experience Ability to continue education High school diploma or general education degree (GED) or a combination of relevant education and experience Minimum 18 years of age/21 years of age in Alaska Ability to pass a drug test Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail Ability to handle sensitive information while maintaining a high degree of confidentiality Ability to organize/prioritize tasks/projects Familiarity with loss prevention terms and processes Proficient Microsoft Office skills Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Detect, deter and/or detain external theft suspects Reduce customer and associate dishonesty by initiating and encouraging actions to prevent external and internal theft Monitor large shrink areas in stores Report incidents to the asset protection manager Support customer and associate relations through communication and training Provide credible court testimony Identify areas of high theft Verify compliance with corporate policies Promote and follow company initiatives Maintain flexibility to work any shift, overtime and weekends on a regular basis Must be able to perform the essential functions of this position with or without reasonable accommodation
Visual Merchandiser
H&M, Lynnwood
Job DescriptionAbout the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Merchandiser will meet the expectations of customers & colleagues at all times, as well as following all H&M procedures & standards.This position reports to our Store Visual Manager (based on volume) or the Store Manager.Your Day to Day*Sales and ProfitThe Visual Merchandiser will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Merchandiser will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint decisions.Fashion KnowledgeEnsure you are up to date with current fashion trendsShare, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standardsDirect Customer ServiceEnsure you meet customer expectations on direct service according to H&M standards.Support the store to achieve an excellent customer experience.Indirect Customer ServiceFollow up the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store.Create a clear red thread from windows to A-area with wearable buying suggestions.Ensure high-quality garment presentation every day together with the store teamMaintain clear customer flow through fixture placement and navigation in line with H&M standardsLaunch and maintain all sales campaigns and activities on time and according to H&M standards.Commercial RoutinesTogether with the Department Manager, you follow up on Store KPIs & initiate actions to reach store goals and budgets.Adapt the store planning according to store needs and budget from the Commercial plan.Complete and act on the Best Brand portion of the Customer Experience Tool to maximize commercial opportunities.Visual Store Operations RoutinesComplete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestionsComplete all sales floor and window morning routines daily before the store is openEnsure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset.Keep visual room organized and safe.Keep all Visual materials in the store current and share information with the team on seasonal changes.Paint & maintain the windows as necessary.People and teamsThe Visual Merchandiser will support the Store team to enhance customer and working experience in-store through coaching and development. Together with the Store Management team, the Visual Merchandiser will ensure that all legal requirements and H&M policies are fulfilled.Training and DevelopmentEvaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial HandbookMaintain overview, follow up, and give feedback while executing floor moves together with the store team.Identify future Visual Merchandiser talent for succession.Communication and Legal RequirementsEnsure that all communication in the windows and on the sales floor complies with local legislation.SecurityWork in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all timesFollow all procedures and routines regarding safety, security, and administrative processes in all areas of the storeQualificationsWho You AreInclusive, positive, creative, and willing to learn on the job!Passionate for customer service and helping people find their styleA multi-tasker who enjoys working in a fast-paced environment with an eye for detail1-2+ years of transferrable experience welcomeYou have the ability to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolMust be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setupsMust be able to work a flexible work schedule, including nights and weekendsMay be required to travel to support other storesAdditional InformationWhy You'll Love Working for H&MDynamic, team-driven work environment with a group of unique, diverse, and kind individuals.Endless growth & development opportunitiesDress your personality. We encourage you to dress your personality all day, every day. Did we mention our discount at H&M, &Other Stories, and COS?Job Status: Hourly, Non-ExemptCompensation: Hiring Range is $17.73 - 20.00 Hourly**EEOC Code: SLSThis job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.Benefits:We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.Inclusion & Diversity:H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.Company Description:H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.