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Delivery Consultant Salary in Knoxville, TN

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Workforce Development Consultant- Center For Industrial Services (Nashville or Knoxville)
The University of Tennessee, Knoxville, Knoxville
DescriptionGeneral Description:The position provides leadership, program delivery and administrative support for CIS economic and workforce development programs. This includes developing and managing project teams, developing and managing partnerships, promoting CIS and university programs to partners and communities, and taking other actions to develop and implement community capacity building and university-based, economic and workforce development initiatives. A major part of the position is to design and deliver the TN Workforce Development Academy, a professional development training module for workforce development practitioners in Tennessee. The position will design, staff and deliver Academy activities and logistics, conduct necessary research and analysis, develop training content in concert with partners and stakeholders, create related course materials and reports, and perform other duties to successfully achieve outcomes. The position will also manage the Made in Tennessee Program, an initiative to promote and celebrate manufacturing in Tennessee. Duties include developing innovative strategies for program expansion, website content management, building statewide partnerships and maintaining relationships with EDOs. The position provides expertise and helps connect communities to university resources through collaboration with other UT CIS programs, including the Tennessee Certified Economic Developer Program, Manufacturing Extension Partnership and APEX Accelerator, as well as with IPS sister agencies and the UT System.Duties and Responsibilities:Leadership 40%   The position provides leadership for CIS economic and workforce development programs. The position develops and leads project teams, facilitates communication and collaboration across team and functional areas, represents CIS at economic development meetings and other events, makes presentations to industry groups, develops and maintains relationships with funding and partner agencies, and ensures that grant requirements are met. Program Delivery 40%  The position works with team members and partners to develop and deliver training and technical assistance programs to economic and workforce development organizations and local communities. The position develops relevant, high-quality and innovative content for workforce development training, in concert with partners and stakeholders. The position develops and manages partnerships, promotes CIS and university programs to partners and communities, and takes other actions to achieve program goals. Administrative 20%  This position ensures that expenditures are within budget and meet university and grantor spending guidelines; completes and submits reports for the university and funding agencies; and performs other administrative activities as required by the program director.QualificationsEducation:   Bachelor’s Degree in Economic Development, Business, Communications or related field required.  Economic development certification (CEcD or TCEcD) or workforce development certification (CWDP) preferred. Experience:     Minimum 5 years of experience in an economic and workforce development environment is required. Strong communication and presentation skills are required. Experience and knowledge of federal and state workforce development programs strongly preferred. Experience implementing complex projects involving multiple partners is preferred. Experience managing grants and budgets is preferred.  Skills:   ·       Knowledge of economic and workforce development concepts and practices ·       Ability to manage collaborative projects and deliver effective training and consulting programs ·       Ability to manage fiscal and human resources to achieve outcomes ·       Ability to identify and secure new project funding·       Demonstrated communications skills, including presentation, writing and listening ·       Proficiency in Microsoft Office and ability to learn other software as needed Behaviors:Commitment to Center for Industrial Services Pillars of Professionalism:Innovation, Honesty, Engagement, Accountability, RespectLocation:Knoxville or Nashville, TN  Applicants are encouraged to review all position requirements prior to applying. Salary is based on a combination of professional experience and qualifications.  For best consideration, applications should be submitted by February 17, 2024. Applicants must submit a resume with a minimum of three references. Position is open until filled.Job: Public ServicePrimary Location: US-Tennessee-knoxvilleOther Locations: US-Tennessee-NashvilleOrganization: Center For Industrial ServicesSchedule: Full-timeJob Posting: Jan 17, 2024, 10:58:54 AM
Project Manager
The Christman Company, Knoxville
Build More with Your Career at ChristmanAre you interested in becoming an employee-owner with an industry leader that will Build More opportunities in your professional career? If so, Christman could be the place for you! The Christman Company is looking for Project Manager candidates for large-scale commercial construction projects in Knoxville, Tennessee. What You Will Do:As a Project Manager, you play a crucial part of the construction project team. Primary daily responsibilities of this role include, but not limited to:Lead in the development of high-performance teams through supervision, training, coaching, and mentoring and serving as a peer coach and/or mentor as assigned.Ensure regular feedback is shared with staff including timely completion of employee performance appraisals.Provide leadership in motivating the project team and maintain a positive work environment.Communicate with owners, architects, and subcontractors as it relates to project risk, timetables, costs/budgets, and change management.Determine and define scope of work and deliverables. Determines project staffing requirements and establishes a work plan and schedules for each project phase.Prepare project manuals, work category descriptions and other necessary components for a bid package. Manage the CM bid process to also include post bid reviews.Serve as a team member on hard bid teams as needed.Establish and clarify project-specific goals related to schedule, safety, accounting, labor relations, EEO, and data processing/reporting.Assess and maintain client relationships to understand construction leadership, facility maintenance, and other business needs that may have facility-related implications from the beginning of the contract through the project warranty period. Manage owner communications related to project risks, schedules, budgets, and logistics. Coordinate development and delivery of project planning services (e.g., estimating, scheduling, value engineering, reporting) with the Project Planning Leader. Oversee timely and accurate processing of all project information documents relating to the contract, bulletins, field work orders, and change orders.Review assessment of client needs to contractual obligations and delivery of project professional management services by the Christman team and all contracted trades, vendors, consultants, and suppliers to ensure that proper service is provided to the client.Establish subcontract agreements and work scopes for all trade contractors; communicating expectations and responsibilities related to project planning, coordination with other trades, safety, and definition of work quality.Clarify expectations and performance requirements in both written project documents and through presentations and discussions at pre-bid conferences, post-bid meetings, pre-installation meetings, and other interactions.Lead trade contractor relations.Coordinate information, access, and share across the project team to keep team members informed of current project status. Drive safety awareness at all times. Observe safety practices on site and promptly address any unsafe situations or behaviors, reporting violations and coordinating corrective actions to the project team.Contribute to business development efforts by leveraging professional network and client relationships to identify opportunities, participate in developing pursuit strategies, and actively participating in the pursuit of these opportunities. Participate in project pursuit interviews as required.What You Will Bring to the Team:Required experience, knowledge, and skills for this role include:Required Education and Experience Bachelor's Degree in Construction Management, Civil Engineering, or a related job field.Minimum five (5) years of commercial construction experience in a leadership role reflecting progressive leadership responsibilities. Successful completion of classes or other training in Construction Management, Project Management, Safety, or Communication.OR Equivalent combination of the above education, training, and experience.Additional Eligibility QualificationsHave the ability to interact with and develop effective working relationships with a wide range of people, including internal and external customers, in different situations.Ability to work independently with minimal supervision. Able to plan, schedule, and organize tasks while completing work within established deadlines.Ability to follow instructions, respond to management direction, take responsibility for own actions, and keep commitments.Must have excellent written and oral skills.Basic computer knowledge of Microsoft 365 including Word, Excel, and Outlook.Have a passion for team-based planning and problem-solving.Have a wholehearted commitment to building strong partnerships to support project goals.Why Christman? Here at Christman, everyone is an owner. Through our employee stock ownership plan, each employee-owner shares in the collective success and wealth of our nationally recognized company and is eligible to participate in our comprehensive benefits program, including health insurance, 401K contribution, professional development and tuition reimbursement, and more.We're a top 100-ranked ENR General Contractor that has been building since 1894. Learn more about how you can grow as a Christman Expert, Leader and Partner and build more with us.Notice to Recruiting Agencies (Unsolicited Resumes): The Christman Company does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our applicant tracking system, website, or to any Christman employee/affiliates. Any unsolicited resumes sent to Christman employees or its' affiliates will be considered property of The Christman Company and will be processed accordingly. Christman will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume without an executed agreement and assigned to a specific search.
Director Of Access And Engagement - College of Communication and Information
The University of Tennessee, Knoxville, Knoxville
Description Director of Access and Engagement – College of Communication and Information Full-Time, Exempt, Market Range 13 The University of Tennessee, Knoxville invites applications for a Director of Access and Engagement in the College of Communication and Information. Application Process: Interested individuals should apply by March 8, 2024. The anticipated start date for this position is July 1, 2024.Screening of applicants will begin immediately and will continue until the position has been filled. For full consideration, applicants must provide a resume, cover letter, and a minimum of three references. All applicants must apply online to be considered for this position. The Position: Reporting to the Dean of the College of Communication & Information, the Director of Access and Engagement provides collaborative support to the Dean, associate deans, school directors and unit leaders. The Director serves as the college’s chief subject matter expert on access and engagement matters and participates in leadership bodies of the college (e.g., administrative committee). The Director develops strategies, initiatives, and protocols to aid the college in its goal of attracting diverse faculty, staff and students, collaborating with program directors, the Office of Undergraduate Programs and Advising, the Office of Graduate Programs, the Graduate School, etc. In concert with the college’s advancement and career development teams, this position helps develop and maintain relationships with corporate, business, and community partners. In many respects, this position is the point of interface between the College of Communication & Information and many community organizations, running the gamut of the Chamber of Commerce, the Urban League, United Way, Leadership Knoxville, local school districts, and so forth. Given the expanding footprint of the College of Communication & Information, effectively managing this increasing complex institutional landscape is a major undertaking and critically important to the college’s goal of becoming better connected in industries and communities.QualificationsThe Director of Access and Engagement is responsible for:1.        Access and Engagement Action Plan·         Working in partnership with the college's access and engagement committee, the Director will provide vision, leadership, management, assessment, and strategic planning for the design and implementation of a college-wide access and engagement framework for all faculty, staff, and students. ·         Develop meaningful metrics, tools, and analytics that enable leadership to evaluate performance and effectiveness. ·         Provide strategic leadership and administrative oversight in developing and enhancing efforts to create and sustain a culture that embraces, promotes, and prioritizes diversity in the broadest meanings. Particular emphasis on improvement of existing inclusive culture and serving as an institutional change agent. ·         Provide leadership, vision and collaboration in the delivery of a comprehensive range of services, policies, and procedures related to access and engagement excellence to increase the support and the ultimate success of students, faculty, and staff.·         Facilitate and share best practices for enhancing inclusivity, engagement, and cultural proficiency in the college.·         Serve as a consultant to the college's leadership team and school and unit leaders to support diversity and inclusion efforts in their areas.·         Ensure the most effective operations of the action plan through program development, process improvement and coordination/integration of processes with other schools and units.·         Be available for listening and information sessions with faculty, staff, and students, gathering input for the direction of the action plan.·         Assist in creating an organizational culture (both within and across schools and units) that provides a safe and enriching environment for faculty, staff, and students.·         Develop initiatives that align with the "Foundations for Learning, Well-Being, and Career" Quality Enhancement Plan (QEP) to serve student well-being and resilience.2.       Education and Recruitment ·         Develop a strategy and implement approaches for recruiting undergraduate and graduate students from diverse backgrounds. Some examples may include developing educational partnerships and recruitment pipelines with HBCUs and college-prep programs for underrepresented high school students throughout Tennessee such as Project Grad, Emerald Youth Foundation, and the Knoxville Area Urban League-National Achievers Society.·         Lead the College’s responsibilities to advise relevant student organizations.·         Assess and report on program efforts in the College as they pertain to recruiting and retaining the College's students.·         Serve as liaison with UTK for access and engagement initiatives.·         Promote a culture within the college that is focused on the needs of students, faculty and staff, and other constituent groups.·         Manage and expand college programming focused on attracting underrepresented student populations to the college through college-wide summer camps and other initiatives.·         Manage the college's access, retention, and education programs.·         Work across the college to develop large- and small-scale education and training programs for faculty, students, and staff.·         Develop programming such as train-the-trainer meant to create and embed capacity across campus (students, staff, and faculty) and in key college administrative units.·         Provide proactive and reactive organizational development interventions in cases where social/cultural diversity, equity, and/or inclusion are at stake, including in academic units.·         Partner with academic and administrative programs and units to support on-going, unit-specific access and engagement education.3.       College, University, and Community Relations·         Work closely with the Assistant Dean for Undergraduate Programs and Advising on outreach and engagement for underrepresented student populations.·         Work with the college leadership such as school directors, Associate Dean for Academic Affairs and Student Success, Associate Dean for Faculty Development, and Executive Director of Finance, Administration, and Operations on faculty and staff recruitment and retention.·         Work in concert with the Vice Chancellor for Access and Engagement, Provost’s Office, Division of Student Success, Office of Admissions, Division of Student Life, and UT Foundation in addition to other campus and community partners.·         Act as liaison for college contact with community organizations; advising college on events in which to participate and which causes to support such as Leadership Knoxville, the Knoxville Area Chamber Partnership, Knoxville Area Urban League, local school districts, etc.·         Represent the college at a variety of community events.·         Actively identify opportunities for student service-learning opportunities in the community.To be successful in this role, candidates are required to possess:·         Master’s Degree in Communication, Business, Education, or Related field from an accredited institution of higher education at time of hire.·         Minimum of 5 years of experience with programming and outcome assessment and evaluation.·         Significant experience designing and implementing diversity, equity, inclusion and engagement initiatives within higher education or a complex institution or organization.·         Experience with change in organizational development.·         Significant knowledge and experience serving and supporting minority interests.·         Experience supervising and leading professional staff and supporting staff professional development.·         Demonstrated experience in managing budget and fiscal resources.·         Experience with diversity and community relations.·         A working knowledge of strategic relationships.·         Ability to oversee and engage in community outreach efforts.·         Experience with managing diversity programs with special emphasis with recruitment and retention of faculty, staff, and students.·         Knowledge of higher education operation, in particular college operations and faculty, staff, and student matters.·         Understanding and appreciation of academic culture and processes.·         Evidence of experience collaborating and building strategic partnerships.·         Excellent written and verbal communication skills.·         Demonstrated ability to develop trust with campus and community constituents.·         Demonstrated ability to communicate effectively in a diverse environment.·         Ability to work effectively across the campus both as an organizational leader and valued colleague.·         Strong emotional intelligence and interpersonal skills.·         Demonstrable ability to lead through influence at all levels of the organization.·         Discretion and good judgment to handle confidential information.Our ideal candidate has:·         Terminal degree in chosen field of study.·         Faculty experience or knowledge of faculty processes and policies.·         Demonstrated success with infusing diversity, equity and inclusion and engagement practices within a professional setting.·         History of thought leadership as demonstrated through publications, presentations, or other means of communication.·         Experience as a leader or member of a team, task force, or committee.·         Experience with strategic planning processes.·         Minimum 7 years of experience developing programs and facilitating training on a wide range of DEI matters.·         Experience managing conflict and building consensus.·         Advanced education/training in diversity-related fields, topics and subjects.To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.The College: CCI is part of a Land Grant Institution embedded in communities to make those communities a better place. Our alumni, students, faculty, and staff strive to positively impact the lives of people in our state through our teaching, scholarship, creative work, and through our engagement and service. CCI as a college is well poised to deliver upon all of those areas to become the most nationally distinctive but locally relevant College of Communication and Information in the country. Job: Other ProfessionalPrimary Location: US-Tennessee-knoxvilleOrganization: Comm/Info-AdminSchedule: Full-timeJob Posting: Feb 21, 2024, 1:12:19 PM
Care Manager - Center for Care & Resilience
The University of Tennessee, Knoxville, Knoxville
DescriptionThe Center for Care & Resilience (CCR) within the Division of Student Life invites applications for the position of Care Manager. This key member of the CCR team is responsible for the delivery of case management services in a manner that ensures quality, effective care that aligns with professional and ethical practices. The person in this role also serves as the primary supervisor for 2-4 members of the CCR team. Supervisees will be a combination of professional staff and interns. The mission of the Center for Care & Resilience (CCR) is to partner with students in need of support, guidance, or other intervention and connect them with the resources they need to be successful. Students, faculty, staff, visitors, family, and/or other community members can identify and request support for students in need.The CCR provides strengths-based, inclusive, holistic support, consultation, and education to members of the UT community. CCR works to promote individual students’ well-being and success and encourages wellness and personal safety.The Position: The Care Manager is responsible for:Departmental Operations·         Adheres to professional best practices and departmental guidelines related to the delivery of case management in a higher education setting.·         Maintains confidentiality and FERPA compliance. ·         Responds to the 974-HELP referral line.·         Participates in campus outreach, tabling, and presentations.·         Serves as a primary liaison between the CCR and campus partners.·         Serves on campus committees as negotiated.·         Serves as a consultant on the development of department policies.·         Actively contributes to the recruitment and hiring of new staff. Care CoordinationOpens care cases, coordinates campus and community resources, facilitates access to treatment including coordination of hospitalizations, discharges, and crisis interventions.·         Meets with students and/or parents of students referred to the CCR. ·         Does outreach to students, staff, faculty, campus, and community partners.·         Develops and assists students in the implementation of appropriate case management plans.·         Provides recommendations for intervention/follow up on complex or high-level cases where safety concerns are present.Produces timely documentation for cases within the electronic record keeping system. Assessment and Evaluation·         Provides analytics and data points to the department as needed.·         Assists in chart audits to ensure consistency in processes.·         Initiates the care and support survey and appointment reminders to students. Supervision·         Provides supervision for 2-4 members of the CCR team (may include paid staff and interns).  ·         Provide direction/feedback to staff and interns regarding work expectations, performance, and procedures.·         Serve as project lead on CCR programming/projects as negotiated. The University and Region: UTK is the state’s flagship, land-grant university. We are a Research 1 university, housing 11 colleges and 900+ programs of study. With an enrollment of 30,000 students, our undergraduate and graduate programs are repeatedly ranked among top national programs. The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. UTK is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory.QualificationsWhat We Require:·         Requires a master's degree in a relevant field and two years of relevant, progressively responsible experience, or an equivalent combination of education, training, and experience.  ·         Two (2) to three (3) years of professional experience in Student Affairs, Higher Education, Counseling, Social Work, or a closely related field.·         One (1) year of supervisory experience. What We Prefer:·         Experience providing services to a college population.         ·         Two (2) to three (3) years of professional experience in Student Affairs, Higher Education, Counseling, Social Work, or a closely related field.·         One (1) year of supervisory experience. ·         Experience working with diverse populations and demonstrated competency in service delivery and advocacy for diverse populations.·         Licensed or pre-licensed in a mental health field e.g. LPC, MFT, LCSW, Psychologist.Salary: The salary for this position, University Market Range 09, is commensurate with experience and other qualifications and is accompanied by a standard university benefits package. This is an exempt, 12-month, full-time, primarily Monday through Friday first shift, non-tenure track staff position.Application Process: Please complete the on-line application for full consideration. Applicants should include a cover letter, resume, copy of clinical license, and a list of at least three references (with current e-mail address and phone number/s) in the application file. Priority deadline for submitting applications is April 30th. A review of all applications will begin immediately thereafter and will continue until the position is filled. Questions regarding the search may be directed to the search hiring manager Dr. Lisa Loar [email protected] Job: Student ServicesPrimary Location: US-Tennessee-knoxvilleOrganization: Spsf-Care & ResilienceSchedule: Full-timeJob Posting: Apr 17, 2024, 9:14:42 AM
Senior Advantage Financial Consultant
CGI, Knoxville
Position DescriptionUnder general guidance of the ERP Financial Functional Lead, the financial functional analyst will be responsible for business process mapping, design, and configuration of the Financial portion of the CGI Advantage ERP solution. They will participate in the effort to analyze and document requirements and functional designs, and review technical designs to ensure that the solution complies with the functional requirements. The candidate will also be responsible for fostering positive relationships with our client stakeholders, internal CGI stakeholders and local/global delivery teams.Your future duties and responsibilitiesESSENTIAL SKILLS REQUIRED: 3+ years Accounting-related experience or education, public sector preferred but notRequired 3+ years' experience testing application issues Strong problem-solving skills in a complex multi-tiered integrated environment with theability to understand the inter-relationship between the various components Must have the ability to pick up new concepts and ideas quickly using all availableresources Experience with both Agile and Waterfall implementation methodologies Must have good written and verbal communication skills and be able to explain technicalconcepts in layman's terms when necessary Must be able to effectively juggle multiple, often competing, priorities and clients. Solidtracking and prioritization skills a must Team-oriented focus, knowledge sharing, professional in all situations (including highstress) Ability to work in non-conventional environment with virtual team spanning time zonesacross the country and in India Ability to Travel to client site as neededRequired Qualifications To Be Successful In This RoleNONESSENTIAL SKILLS DESIRED: 3+ years of experience implementing ERP software, including experience in requirementsgathering and analysis and testing and debugging application issues Understanding of state and local government functions Data analysis, reporting Accounting, Budgeting or Financial backgroundHARDWARE/SOFTWARE PACKAGES Familiarity with SharePoint or similar collaboration tools Microsoft Office - MS Word, Excel, PowerPoint, Access - Or Equivalent Experience with CGI Advantage (not required)Competencies Years of experience Proficiency level4 = Expert3 = Very Good2= Good1 = LittleAdvantage Financial Nice to have but not required GoodOPTIONAL: Education requirementsMinimum Education Required: Bachelors DegreeCGI anticipates accepting applications for this position through April 10th 2024#DICECGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $75,600 -$198,400.At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:Competitive base salariesEligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category401(k) Plan and Profit Participation for eligible membersGenerous holidays, vacation, and sick leave plansComprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and moreTogether, as owners, let's turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.Come join our team-one of the largest IT and business consulting services firms in the world.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected]. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.