Program Coordinator Salary in Knoxville, TN

DescriptionPosition Announcement Position Title: Academic Program Coordinator Full-Time, Nonexempt, Hourly, Market Range 06 This position reports to the Associate Dean in the College of Emerging and Collaborative Studies (CECS), serving as the Academic Program Coordinator. This position’s primary responsibilities include:Supporting the Associate Dean and CECS program directors in the day-to-day operations of the college academic programs, such as coordinating, administering, and marketing CECS curricula, assessing CECS programs, and overall office administration.Responsibilities:  CECS Academic and Student Affairs Support·       Supports the compilation of critical information and data analysis for program launch and assessment.·       Gathers all curriculum proposals for the college and submits them to appropriate campus units. ·       Submits timetables for the college courses and checks for potential scheduling conflicts with other colleges on key courses.·       Supports the student internship processes and reviews criteria for course credit.·       Attends meetings, takes minutes, and disseminates timely.·       Maintains shared folders and monitors membership.·       Maintains an annual operation manual for the college administration.·       Serve as additional support for the program's activities as needed.·       Awareness and sensitivity to the needs and concerns of individuals with diverse identities and lived experiences.·       Supports daily operations and activities of the program and assists with setting priorities for managing the program.·       Supports coordinating working orientation sessions, commencement, and other CECS-sponsored activities.·       Purchasing of equipment and supplies needed by the staff and program.Events and Publicity·       Supports outreach, recruitment, and retention events as requested by the Associate Dean and Program Directors.·       Maintain an updated website on academic matters, provide resources on CECS programs to internal and external stakeholders, and serve on campus committees as needed.·       Supports creating and hosting events to publicize CECS and its programs for internal and external stakeholders.·       Supports planning and hosting CECS Annual Design Day, CECS Annual Awards Ceremony, and other recurring events.·       Maintains advisory board members’ information and oversees its maintenance. Other·       Calendar management of Associate Dean and Program Directors.·       Scheduling meetings for the college operation (e.g. monthly faculty meetings for the college programs, advisory board meetings, curriculum review meetings, etc.)·       Creates and maintains an annual calendar of events for CECS operations.•         Other duties as assigned by Associate Dean.QualificationsEducation:  Required: A bachelor’s degree in a related field to student or academic services. A minimum of two years of experience in an academic administrative role or academic advising.Preferred: A master’s Degree in a related field to student or academic services, and 5 years of experience in an academic setting.Required Skills and Experience:  ·       Effective project management and organizational skills. ·       Ability to devise, develop, collect, and analyze data and reports. ·       Solid experience in Microsoft Office products. ·       Effective project management and organizational skills. ·       Knowledge of developing programs and activities. ·       Ability to collaborate and communicate effectively with all levels of faculty, staff, students, and families. Preferred Knowledge, Skills, and AbilitiesTo Apply:Screening of applicants will begin immediately and continue until the position has been filled. For full consideration, applicants must provide a resume, cover letter, and a minimum of three references. Priority will be given to applications received by April 19, 2024. All applicants must apply online to be considered for this position.Job: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-knoxvilleOrganization: Coll Of Emerging & Collaborative StudiesSchedule: Full-timeJob Posting: Apr 5, 2024, 12:59:23 PM

DescriptionAssociate or Senior Proposal Coordinator UTIA Office of Sponsored ProgramsDescription:The Office of Sponsored Programs (OSP) at the University of Tennessee Institute of Agriculture seeks to hire one full-time Proposal Coordinator at either the Associate or Senior level to provide technical support and assistance to faculty and staff in the preparation of applications for external funding. OSP strives to provide the highest quality of support to faculty, staff, and research administrators by facilitating proposal preparation and submission; reviewing, negotiating, and accepting contracts; and managing awards. In addition, OSP ensures compliance with federal and state laws and UT policies, to clarify submission procedures and processing of awards for external sponsored program funds and to ensure a uniform administrative process. OSP is committed to the professional development of its team and supports and encourages attendance to NCURA, SRA and other member organizations pertinent to the research administration field.This position can be filled at the Associate Proposal Coordinator or Senior Proposal Coordinator level depending upon the candidate’s combination of skills and applicable experience. The anticipated salary range for an Associate Proposal Coordinator is $50,000 to $65,000 and the anticipated salary range for a Senior Proposal Coordinator is $65,000 to $80,000. THIS POSITION CAN BE FULLY REMOTE, IN-PERSON, OR HYBRID. QualificationsDuties and Responsibilities:The position entails providing technical support and assistance to faculty members in furtherance of the Institute’s research, education, and extension missions. Key duties involve analyzing requests for applications (RFAs) from funding agencies, offering expert guidance on proposal preparation, and initiating Cayuse proposals across diverse funding opportunities. The position will collaborate closely with faculty and business managers to develop project budgets that align with the statement of work. The position will work closely with the project team members to prepare required support documents, such as conflict of interest, biosketch, and current and pending documents, in accordance with sponsor guidelines.  Additionally, the role entails coordinating and meticulously reviewing proposal packages for financial and administrative compliance, including large multi-year, multi-investigator proposals. Position will be responsible for establishing internal completion milestones to ensure timely and compliant submissions. The position will also deliver support and training to Institute stakeholders on budgetary and procedural matters pertinent to sponsored programs.Required Qualifications:Associate Proposal Coordinator: Minimum 3 years’ experience relevant to research administration/sponsored programs with a Bachelor’s degree, or 2 years’ experience relevant to research administration/sponsored programs with a Master's degree in research administration, business, or science. Graduate work or Graduate Assistantship experience may be considered toward required experience.Senior Proposal Coordinator: Minimum of 6 years’ work experience relevant to research administration/sponsored programs with a Bachelor’s degree, or 4 years’ work experience relevant to research administration/sponsored programs with a Master’s degree in research administration, business, or science. Graduate work or Graduate Assistantship experience may be considered toward required experience.Minimum Required Skills and Abilities:Skilled with Microsoft Office tools, in particular ExcelAble to manage competing priorities and meet time-sensitive deadlinesProficient professional writing skills for drafting correspondenceDemonstrate critical analysis abilities, adeptness in relating information to specific circumstances, and exercise judgment in the application of both University policies and federal regulationsPossess excellent interpersonal skills and the ability to work individually and in a team environment under stressful and time-sensitive conditionsAbility to prioritizeAbility to maintain confidentiality regarding proposals, budgets, personnel salaries, and issuesPreferred/Desired Qualifications:Working knowledge of Federal funding requirements under Uniform Guidance 2 CFR Part 200Working knowledge of University sponsored programs and fiscal policies and proceduresSkilled in interpreting and explaining federal regulations related to externally funded sponsored programs and knowledgeable of the requirements of state, federal, private and nonprofit funding agenciesProficient in using sponsor specific submission systems with the ability to train others (Research.gov, Grants.gov, ezFedGrants, eRA Commons, etc.)Working knowledge of Cayuse or Huron research administration systemsApplications are accepted online:Please apply online with a cover letter, resume, and complete contact information of three professional references.Job: Other ProfessionalPrimary Location: US-Tennessee-knoxvilleOrganization: Administration-Ag Experiment StationSchedule: Full-timeJob Posting: May 6, 2024, 4:01:03 PM

DescriptionCoordinator of Flagship CommunitiesThe Division of Access and Engagement (DAE) is recruiting for a Coordinator of Flagship Communities. Joining DAE at a time of enormous opportunity and impact, the coordinator will support university-community partnerships that build and sustain mutually beneficial partnerships with the 38 Flagship Communities across the state of Tennessee. Reporting to the Director of Flagship Communities, this position provides key support for developing and managing pathways for K-8 students within the Flagship Communities to attend the University of Tennessee, Knoxville.  We are searching for one position based in Knoxville, two positions based in West Tennessee, and one position based in Middle Tennessee. Position SummaryThe coordinator will add value to the university’s Flagship Communities by creating a high degree of coordination and support for the campuses and communities while facilitating solutions to shared obstacles, coordinating resources, and communicating best practices. In addition, the coordinator will manage the prioritization of access and engagement initiatives in the K-8 arena for a designated region and set of communities. The successful candidate will demonstrate an ability to build and implement an outreach strategy with the Flagship Communities to provide access and engagement while also leveraging key skills, such as relationship building, partnership development, assessment, and communication of results. A strong focus on teamwork, collaboration, and listening to understand is critical to the success of this role. Key Areas of AccountabilityPeople & Program LeadershipCollaborating with the director, the coordinator will oversee programs and initiatives in Flagship communities that include workshops on college readiness, academic preparedness, and other relevant topics. With a focus on growth and statewide promotion of the university, the successful candidate will help identify, create, and establish new programs that will connect community-based organizations to the university.Collaborative Relationship ManagementCollaboration and relationship management is a critical component of this role. The incumbent should value the importance of relationships, and collaboration required both internal to the university and external to community partners. In addition, the successful candidate should demonstrate the necessary skills to develop and grow partnerships with school systems, non-profit organizations, community-based organizations, alumni, and community partners. Community EngagementThe coordinator is expected to bring the experience necessary to identify and develop relationships with stakeholders who may co-lead educational and engagement sessions and programs as appropriate for the community. The coordinator will promote precollegiate programs with school administrators and the local community, evaluate program impact, track participation across base year and future years, and provide annual assessments of program activities. Responsibilities include leading, planning, and executing annual events and other comprehensive community initiatives. This position will oversee the organization of major events within their respective regions. In coordination with Undergraduate Admissions, the coordinator will facilitate UTK Campus visits in each region and manage events with local alumni in each region.Research and AnalysisWorking with the DAE’s assessment team, the Director will facilitate analyses, reports, and evaluations. Competencies·         Ability to manage multiple projects simultaneously, particularly working in a remote environment.·         Proficient with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. ·         Excellent communication skills with the ability to communicate and interact effectively with faculty, staff, administrators, students, community partners, and stakeholders.QualificationsRequired Qualifications·         Bachelor’s Degree and three years of relevant work experience·         Experience in admissions, recruitment, or community engagement. ·         Experience coordinating academic programs, projects, and events. ·         Proficient with Microsoft Office software including Word, Excel, PowerPoint, and Outlook. ·         Demonstrated ability to develop and execute programs or activities involving the campus community and/or external organizations.·         Commitment to providing access, education and opportunities to diverse communities. Preferred Qualifications·         Master’s degree ·         Experience working in educational outreach and pre-collegiate programs. ·         Experience with academic programming. ·         Experience working with a variety of university-community partnerships with educational, nonprofit, and community-based organizations. Application ProcessOne (1) position based in Knoxville, two (2) positions based in West Tennessee, one (1) position based in Middle Tennessee.  Please indicate what location you are applying for.These positions offer a competitive salary, relocation assistance and a comprehensive benefit package. For additional information or nominations, please contact……. To ensure full consideration, please submit your application on or before May 20, 2024, via our Taleo formal application system. Please include a cover letter, resume, and contact information for three (3) professional references with your application.  About the University of Tennessee, KnoxvilleThe University of Tennessee, Knoxville (UTK) is Tennessee’s flagship university and premier public research institution. We are an R-1 land-grant university with approximately 36,000 students, 9,500 faculty and staff, thirteen colleges, and over 300 degree programs. The University is located on a 580-acre campus in the city of Knoxville in eastern Tennessee, near the Great Smoky Mountains. Job: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-knoxvilleOrganization: Vice Chancellor Access & EngagementSchedule: Full-timeJob Posting: May 9, 2024, 1:26:47 PM

DescriptionCoordinator of Flagship CommunitiesThis position is fully remote based in the Nashville, TN Area.The Division of Access and Engagement (DAE) is recruiting for a Coordinator of Flagship Communities. Joining DAE at a time of enormous opportunity and impact, the coordinator will support university-community partnerships that build and sustain mutually beneficial partnerships with the 38 Flagship Communities across the state of Tennessee. Reporting to the Director of Flagship Communities, this position provides key support for developing and managing pathways for K-8 students within the Flagship Communities to attend the University of Tennessee, Knoxville.  We are searching for one position based in Knoxville, two positions based in West Tennessee, and one position based in Middle Tennessee.  Position SummaryThe coordinator will add value to the university’s Flagship Communities by creating a high degree of coordination and support for the campuses and communities while facilitating solutions to shared obstacles, coordinating resources, and communicating best practices. In addition, the coordinator will manage the prioritization of access and engagement initiatives in the K-8 arena for a designated region and set of communities. The successful candidate will demonstrate an ability to build and implement an outreach strategy with the Flagship Communities to provide access and engagement while also leveraging key skills, such as relationship building, partnership development, assessment, and communication of results. A strong focus on teamwork, collaboration, and listening to understand is critical to the success of this role. Key Areas of AccountabilityPeople & Program LeadershipCollaborating with the director, the coordinator will oversee programs and initiatives in Flagship communities that include workshops on college readiness, academic preparedness, and other relevant topics. With a focus on growth and statewide promotion of the university, the successful candidate will help identify, create, and establish new programs that will connect community-based organizations to the university.Collaborative Relationship ManagementCollaboration and relationship management is a critical component of this role. The incumbent should value the importance of relationships, and collaboration required both internal to the university and external to community partners. In addition, the successful candidate should demonstrate the necessary skills to develop and grow partnerships with school systems, non-profit organizations, community-based organizations, alumni, and community partners. Community EngagementThe coordinator is expected to bring the experience necessary to identify and develop relationships with stakeholders who may co-lead educational and engagement sessions and programs as appropriate for the community. The coordinator will promote precollegiate programs with school administrators and the local community, evaluate program impact, track participation across base year and future years, and provide annual assessments of program activities. Responsibilities include leading, planning, and executing annual events and other comprehensive community initiatives. This position will oversee the organization of major events within their respective regions. In coordination with Undergraduate Admissions, the coordinator will facilitate UTK Campus visits in each region and manage events with local alumni in each region.Research and AnalysisWorking with the DAE’s assessment team, the Director will facilitate analyses, reports, and evaluations. Competencies·         Ability to manage multiple projects simultaneously, particularly working in a remote environment.·         Proficient with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. ·         Excellent communication skills with the ability to communicate and interact effectively with faculty, staff, administrators, students, community partners, and stakeholders.QualificationsRequired Qualifications·         Bachelor’s Degree and three years of relevant work experience·         Experience in admissions, recruitment, or community engagement. ·         Experience coordinating academic programs, projects, and events. ·         Proficient with Microsoft Office software including Word, Excel, PowerPoint, and Outlook. ·         Demonstrated ability to develop and execute programs or activities involving the campus community and/or external organizations.·         Commitment to providing access, education and opportunities to diverse communities. Preferred Qualifications·         Master’s degree ·         Experience working in educational outreach and pre-collegiate programs. ·         Experience with academic programming. ·         Experience working with a variety of university-community partnerships with educational, nonprofit, and community-based organizations. Application ProcessOne (1) position based in Knoxville, two (2) positions based in West Tennessee, one (1) position based in Middle Tennessee.  Please indicate what location you are applying for.These positions offer a competitive salary, relocation assistance and a comprehensive benefit package. For additional information or nominations, please contact……. To ensure full consideration, please submit your application on or before May 20, 2024, via our Taleo formal application system. Please include a cover letter, resume, and contact information for three (3) professional references with your application.  About the University of Tennessee, KnoxvilleThe University of Tennessee, Knoxville (UTK) is Tennessee’s flagship university and premier public research institution. We are an R-1 land-grant university with approximately 36,000 students, 9,500 faculty and staff, thirteen colleges, and over 300 degree programs. The University is located on a 580-acre campus in the city of Knoxville in eastern Tennessee, near the Great Smoky Mountains. Job: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-NashvilleOther Locations: US-Tennessee-knoxvilleOrganization: Vice Chancellor Access & EngagementSchedule: Full-timeJob Posting: May 9, 2024, 1:05:06 PM

DescriptionCoordinator of Flagship CommunitiesThis position is fully remote based in the Memphis, TN Area.Hiring for multiple positions.The Division of Access and Engagement (DAE) is recruiting for a Coordinator of Flagship Communities. Joining DAE at a time of enormous opportunity and impact, the coordinator will support university-community partnerships that build and sustain mutually beneficial partnerships with the 38 Flagship Communities across the state of Tennessee. Reporting to the Director of Flagship Communities, this position provides key support for developing and managing pathways for K-8 students within the Flagship Communities to attend the University of Tennessee, Knoxville.  We are searching for one position based in Knoxville, two positions based in West Tennessee, and one position based in Middle Tennessee. Position SummaryThe coordinator will add value to the university’s Flagship Communities by creating a high degree of coordination and support for the campuses and communities while facilitating solutions to shared obstacles, coordinating resources, and communicating best practices. In addition, the coordinator will manage the prioritization of access and engagement initiatives in the K-8 arena for a designated region and set of communities. The successful candidate will demonstrate an ability to build and implement an outreach strategy with the Flagship Communities to provide access and engagement while also leveraging key skills, such as relationship building, partnership development, assessment, and communication of results. A strong focus on teamwork, collaboration, and listening to understand is critical to the success of this role. Key Areas of AccountabilityPeople & Program LeadershipCollaborating with the director, the coordinator will oversee programs and initiatives in Flagship communities that include workshops on college readiness, academic preparedness, and other relevant topics. With a focus on growth and statewide promotion of the university, the successful candidate will help identify, create, and establish new programs that will connect community-based organizations to the university.Collaborative Relationship ManagementCollaboration and relationship management is a critical component of this role. The incumbent should value the importance of relationships, and collaboration required both internal to the university and external to community partners. In addition, the successful candidate should demonstrate the necessary skills to develop and grow partnerships with school systems, non-profit organizations, community-based organizations, alumni, and community partners. Community EngagementThe coordinator is expected to bring the experience necessary to identify and develop relationships with stakeholders who may co-lead educational and engagement sessions and programs as appropriate for the community. The coordinator will promote precollegiate programs with school administrators and the local community, evaluate program impact, track participation across base year and future years, and provide annual assessments of program activities. Responsibilities include leading, planning, and executing annual events and other comprehensive community initiatives. This position will oversee the organization of major events within their respective regions. In coordination with Undergraduate Admissions, the coordinator will facilitate UTK Campus visits in each region and manage events with local alumni in each region.Research and AnalysisWorking with the DAE’s assessment team, the Director will facilitate analyses, reports, and evaluations. Competencies·         Ability to manage multiple projects simultaneously, particularly working in a remote environment.·         Proficient with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. ·         Excellent communication skills with the ability to communicate and interact effectively with faculty, staff, administrators, students, community partners, and stakeholders.QualificationsRequired Qualifications·         Bachelor’s Degree and three years of relevant work experience·         Experience in admissions, recruitment, or community engagement. ·         Experience coordinating academic programs, projects, and events. ·         Proficient with Microsoft Office software including Word, Excel, PowerPoint, and Outlook. ·         Demonstrated ability to develop and execute programs or activities involving the campus community and/or external organizations.·         Commitment to providing access, education and opportunities to diverse communities. Preferred Qualifications·         Master’s degree ·         Experience working in educational outreach and pre-collegiate programs. ·         Experience with academic programming. ·         Experience working with a variety of university-community partnerships with educational, nonprofit, and community-based organizations. Application ProcessOne (1) position based in Knoxville, two (2) positions based in West Tennessee, one (1) position based in Middle Tennessee.  Please indicate what location you are applying for.These positions offer a competitive salary, relocation assistance and a comprehensive benefit package. For additional information or nominations, please contact……. To ensure full consideration, please submit your application on or before May 20, 2024, via our Taleo formal application system. Please include a cover letter, resume, and contact information for three (3) professional references with your application.  About the University of Tennessee, KnoxvilleThe University of Tennessee, Knoxville (UTK) is Tennessee’s flagship university and premier public research institution. We are an R-1 land-grant university with approximately 36,000 students, 9,500 faculty and staff, thirteen colleges, and over 300 degree programs. The University is located on a 580-acre campus in the city of Knoxville in eastern Tennessee, near the Great Smoky Mountains. Job: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-MemphisOther Locations: US-Tennessee-knoxvilleOrganization: Vice Chancellor Access & EngagementSchedule: Full-timeJob Posting: May 9, 2024, 1:19:14 PM

DescriptionCoordinator of Academic ProgramsMcClung Museum and the University of Tennessee, KnoxvilleSalary Range: $50,000 - $55,000Summary: Reporting to the Manager of Education & Community Engagement, the Coordinator of Academic Programs (CAP) is responsible for the development, implementation, and oversight of academic initiatives that enhance the McClung's contribution to the University's academic agenda. Collaborating with students, staff, and faculty across campus, the CAP encourages and facilitates the meaningful participation of the McClung and its collections and exhibitions in the university's various curricula and educational initiatives.Please upload a cover letter and copy of your resume with your application.QualificationsRoles and Responsibilities:Program Development and Planning (40%). Essential functions of the position include but are not limited to the following:Creates and maintains collaborations with units and student groups across campus that elevate the museum's mission on campus.Seeks out and encourages the use of the Museum's resources by higher-learning units not typically associated with museums while maintaining relationships with those that are traditionally affiliated with the museum.Conducts university-wide research on class offerings before each semester and contacts faculty of relevant classes to encourage the use of specific exhibitions and collections.Brings visibility to the museum by coordinating with university orientations and recruiting tours for students, staff, and faculty.Coordinates exhibit-related programming, including visits by outside scholars and speakers, that engage students, faculty, and other adult learners.Communicates programmatic calendars across the museum and collaborates with museum staff when appropriate.Implements strategic plans and initiatives of the McClung Museum to fulfill the teaching goals of the university.Recommends acquisitions that fulfill the academic mission of the Museum and its responsibility to the University.Maintains affiliations with colleagues within university museums nationally.Maintains and supports the Student Advisory Board for the museum.Attends and occasionally presents at national conferences and/or other professional development opportunities to stay abreast of trends in the field.Teaching and Implementation of Activities (40%). Essential functions of the position include but are not limited to the following:Oversees, schedules, and administers all university class visits in the galleries, Object Study Room, and laboratories.Oversees special access to the museum galleries and collections for courses, faculty and academic colleagues from other institutions, and students.Develops and leads workshops on object-based teaching and museum studies for university faculty and instructors.Executes and maintains the museum's internship programs and related activities.Teaches, co-teaches, or aids course sessions using the museum’s collections or exhibitions in concert with the instructor of record.Develops new methods or initiatives for instruction and outreach to enhance the museum’s mission.Administration (20%). Essential functions of the position include but are not limited to the following:Manages the daily operations of Academic Programs.Works with the education team to work through multi-year plans under the strategic plan for the museum and university.Proposes budget annual expenses and maintains those expenses in concert with the Education ManagerAssists with the development and implementation of institutional plans and initiatives, including the strategic plan and annual action plans.Maintains data, evaluations, and statistics of impact for academic programs.Creates reports and recommends strategies and actions based on the collected data.Oversees student assistance within academic programs when applicable, including but not limited to interns, volunteers, and graduate assistants.Other duties as assigned. Required Competencies and Qualifications:Knowledge of object-based teaching and learning.Excellent organizational and interpersonal skills.Strong leadership, conceptual, written, and oral communication skills.Ability to supervise as well as to work well with others.Strong interpersonal skills for working with students and faculty across many abilities and interests.Ability to handle a variety of tasks concurrently in a complex environment.Proven ability to set goals and meet deadlines.Strong computer skills and competency in Microsoft Office Suite, and virtual meeting platforms such as Zoom.A commitment to higher-learning and personal advancement.Preferred Skills and Knowledge: Ability to work cross-departmentally and collaboratively.Proven ability to conduct object-based teaching and learning.Required Experience: Bachelor’s degree.Minimum of two years' work experience in a museum environment or similar institution focused on informal or non-formal education.Demonstrated interest in multiple or interdisciplinary fields of inquiry.Preferred Experience:Master's DegreeThree years of work experience in a museum setting, at least one of which is in an educational role.One year of teaching experience in a classroom or museum setting.Record of college or adult-level teaching.Job: Other ProfessionalPrimary Location: US-Tennessee-knoxvilleOrganization: Mcclung MuseumSchedule: Full-timeJob Posting: May 9, 2024, 3:28:15 PM

Helpdesk CoordinatorLocation: Knoxville, TNPay: $52,500 + 30-50% annual bonus SummaryAct as the Initial point of support for trouble calls. Responsible for tier 1 resolution of issues and routing more complex requests to appropriate team member(s), deploys new software to users using enterprise management tools (SCCM, PDQ, Intune), sets up hardware for new employees, assists with office moves, deploys, and programs desk phones (VOIP) for new users. Develops and maintains onboarding documentation and training for all new employees. Manages AD accounts for user changes including new hire and terminated employees. Manages the administration of security training platform including selecting and assigning modules, reporting, and phishing simulations. Images and deploys laptops to new users or as needed for replacement of old hardware. Identifies and keeps list of EoL hardware (laptops, desktops) for budgeting. Manages corporate AV solution, ensuring it is installed and up to date on all required endpoints.Major Position ResponsibilitiesIt is an essential requirement of the job that the employee have the ability to function in a feedback-rich, team-based environment.Employees must possess good interpersonal skills and be compatible with co-workers.ESSENTIAL65% Helpdesk SupportSolving problems for employees about various PC hardware/software products, SaaS applications, office equipment (copiers/fax machines) and phone/voice mail systems.Physical install/move of equipment at employee desks.25% Helpdesk Systems AdministrationTraining/onboarding program development, administration, and maintenance.Antivirus system administration and maintenance.10% Project WorkDocumentation, assisting team members with other tasks as needed.QualificationsEducationMinimum 2 Year Degree or relevant technical experience in an enterprise environmentSpecialized SkillsMicrosoft Windows, Office 365, Cisco VoIP system, Various AV platforms, hardware/software troubleshootingCategory Code: JN008

DescriptionCare CoordinatorCenter for Care & ResilienceThe Center for Care & Resilience (CCR) at the University of Tennessee, Knoxville (UTK) invites applications and nominations for the position of Care Coordinator. This is a 12-month, full-time, primarily Monday-Friday, first shift, non-tenure track, staff position.The mission of the Center for Care & Resilience (CCR) is to partner with students in need of support, guidance, or other intervention and connect them with the resources they need to be successful. Students, faculty, staff, visitors, family, and/or other community members can identify and request support for students in need.The CCR provides strengths-based, inclusive, holistic support, consultation, and education to members of the UT community. CCR works to promote individual students’ well-being and success and encourages wellness and personal safety.The Position: The Care Coordinator will report to a Care Manager, Assistant Director, or Associate Director. This position is responsible for:Departmental Operations·         Adheres to professional best practices and departmental guidelines related to the delivery of non-clinical case management in a higher education setting.·         Maintains confidentiality and FERPA compliance. ·         Responds to the 974-HELP referral line.·         Participates in campus outreach, tabling, and presentations.·         Serves as a liaison between the CCR and campus partners.·         Serves on campus committees as negotiated.Care CoordinationOpens care cases, coordinates campus and community resources, facilitates access to treatment including coordination of hospitalizations, discharges, and crisis interventions.·         Meets with students and/or parents of students referred to the CCR. ·         Does outreach to students, staff, faculty, campus, and community partners.·         Develops and assists students in the implementation of appropriate case management plans.Produces timely documentation for cases within the electronic record keeping system. Assessment and Evaluation§  Provides analytics and data points to the department as needed.§  Assists in chart audits to ensure consistency in processes.§  Initiates the care and support survey and appointment reminders to students.The University and Region: UTK is the state's flagship, land-grant university. We are a Research 1 university, housing 14 colleges and 900+ programs of study. With an enrollment of 36,000 students, our undergraduate and graduate programs are repeatedly ranked among top national programs. The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. UTK is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day's drive to Memphis, Chicago and Washington D.C. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory.QualificationsQualifications:What We Require:Education: bachelor’s degree in counseling, social work, psychology, college student personnel, human services, or related field. Experience, Knowledge, Skills, and Abilities:Strong oral and written communication, interpersonal, and organization skills.Demonstrated awareness, knowledge, and skills related to cultural competence. Ability to express compassionate care and empathy to students, families, faculty, staff, and alumni.Ability to plan, organize and prioritize based on needs.Knowledge of privacy and ethical guidelines.Ability to communicate difficult/sensitive information.Knowledge and awareness of mental health systems and practicesWhat We Prefer:·         Education:o    Master’s degree in counseling, social work, psychology, college student affairs administration or related field.·         Experience, Knowledge, Skills, and Abilities:One year of experience in a community mental health context, helping profession or crisis response setting.Experience in case management in a higher education setting.Salary: The salary for this position is market range 07 and commensurate with experience and other qualifications and is accompanied by a standard university benefits package.Application Process: Please complete the on-line application for full consideration. Applicants should include a cover letter, resume, and a list of at least three references (with current e-mail address and phone number/s) in the application file. Priority deadline for submitting applications is May 31st. A review of all applications will begin immediately thereafter and will continue until the position is filled. Questions regarding the search may be directed to the search hiring manager Dr. Lisa Loar [email protected] Job: Student ServicesPrimary Location: US-Tennessee-knoxvilleOrganization: Cr-Care & ResilienceSchedule: Full-timeJob Posting: May 16, 2024, 12:28:49 PM

DescriptionPosition AnnouncementAccess CoordinatorStudent Disability Services Student Disability Services within the Division of Student Life invites applications for the position of Access Coordinator. This is an exempt, 12-month, full-time, non-tenure track staff position. The mission of Student Disability Services (SDS) is to partner with the campus community in creating equitable access to eligible students while promoting disability-inclusive diversity.  Staff is comprised of 23 professional and administrative employees and two liaisons to satellite campuses.The Position: Reporting to the Assistant Director, the Access Coordinator engages students with disabilities in an interactive process to develop accommodation plans, provide support for a caseload of students, refer students to appropriate campus resources, and provide education and training to campus and community partners.  Responsibilities: To engage students with disabilities in an interactive process to develop accommodation plans, provide support for a caseload of students, refer students to appropriate campus resources, and provide education and training to campus and community partners. ACCOMMODATION PROVISIONING·         Communicate with prospective students and their families about the process for registering with Student Disability Services (SDS)·         Create an environment that makes students feel comfortable with requesting accommodations; Assess student accommodation requests·         Engage students in an interactive process to develop accommodation plans·         Determine appropriate accommodations through review of documentation from medical, psychological, and educational professionals and the utilization of professional judgment·         Provide students with information about additional campus services·         Document interactions with students in database management system·         Collaborate with all functional areas of Student Disability Services (SDS) as well as university departments to assist with the provision of accommodationsTRAINING AND PROGRAMMING·         Develop and present training and educational programs to instructors, students, staff, and community groups on a variety of disability-related topics·         Serve as a resource to instructors, staff, and students on disability issues·         Manage the Peer Mentor ProgramCOMPLIANCE & ASSESSMENT·         Stay abreast of Office for Civil Rights case files and review current practices for effectiveness of accommodations and compliance·         Contribute to internal policies and procedures based on best practices·         Collect semester and annual data for department reports·         Conduct assessment of functional area and propose an implementation plan for improved and enhanced service deliverySUPERVISION·         Oversee and coordinate tasks assigned to graduate intern(s)This position might require occasional weekend and evening work, as well as overnight travel.The University and Region: UTK is the state’s flagship, land-grant university. We are a Research 1 university, housing 14 colleges and 900+ programs of study. With an enrollment of 36,000 students, our undergraduate and graduate programs are repeatedly ranked among top national programs. The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. UTK is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory.QualificationsWhat We RequireEducation: This position requires a master’s degree. In lieu of a Masters degree candidates can have an equivalent combination of a bachelor's degree and 4 years of experience working with individuals with disabilities.Experience: One year of professional experience working with students with disabilities. Demonstrated experience evaluating disability documentation.Knowledge, Skills, and Abilities:·         Ability to evaluate medical/psychological/educational documentation to identify functional limitations and needed accommodations. ·         Working knowledge of the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and the Fair Housing Act. ·         Ability to maintain confidentiality in compliance with FERPA; Ability to advocate for equitable educational opportunities. ·         Ability to prioritize competing demands. ·         Ability to communicate clearly. ·         Ability to analyze complex, sensitive, and difficult situations and make effective decisions. ·         Ability to establish and maintain cooperative working relationships with diverse individuals. ·         Microsoft Office skills including Excel, Outlook, and PowerPoint.What We Prefer:Experience: 3 years of professional experience working with students with disabilities in a higher education setting.Salary: Market Range 07. The salary for this position is commensurate with experience and other qualifications and is accompanied by a standard university benefits package. The starting salary for a candidate who meets the minimum requirements is $44,500. Application Process: A review of all applications will begin immediately and will continue until May 20, 2024. For full consideration, applicants must electronically submit a letter of interest, resume, and the names, addresses, and phone numbers of three references. All materials for the position should be submitted through the University of Tennessee Human Resources application system. Questions regarding the search may be directed to the search committee chair, Ed Zirkle at [email protected]. Job: Student ServicesPrimary Location: US-Tennessee-knoxvilleOrganization: Disability ServicesSchedule: Full-timeJob Posting: May 16, 2024, 12:48:32 PM

DescriptionOffice of Enrollment Management CommunicationsDivision of Enrollment ManagementUniversity of Tennessee, Knoxville  The Office of Enrollment Management Communications at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Coordinator Graphic Design position. We are seeking candidates who can contribute in meaningful ways to enhancing the accessibility of higher education, fostering a diverse and inclusive academic environment, improving the recruitment and graduation of our students.Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.The Position: This is an on-campus position with some hybrid/remote work schedule flexibility. Works as a member of the Creative Marketing team in the Division of Enrollment Management (EM). Creates unique and innovative visual assets and designs for various collateral including print, digital, and multimedia platforms working within the established brand guidelines. Oversees the production of printed materials alongside the Creative team, working with on-campus and off-campus vendors. Assists in vendor relationships to obtain cost estimates for projects within quality specifications, financial constraints, and schedule for projects along with promotional item strategy. Continuously performs assessments of projects and determines if changes are needed to meet the desired outcome and timeline.QualificationsRequired Education and Experience: Bachelor’s Degree must be obtained by the date of hire; current students nearing graduation are encouraged to apply.• 2 years of professional experience related to duties and responsibilities; OR,4 years of student employment, student volunteer work, or internship experience will be considered. Preferred Education and Experience: • Demonstrated experience and expertise with Adobe Creative Suite (InDesign, Illustrator, Photoshop).  • Successful experience working under tight deadlines. • Experience with Mac operating systems and Microsoft Office Required Knowledge, Skills, and Abilities: • Ability to work within established brand guidelines• Working knowledge and understanding of MAC operating systems, Microsoft Office Suite, and Adobe Creative Suite• Working knowledge of best practices in print and digital communication• Possess strong self-discipline and motivation• Proven written and verbal communication skills• Must have the ability to learn, be flexible to change, and be innovative• Ability to effectively communicate with stakeholders at various levels with a variety of backgrounds• Ability to lead and manage projects with varying degrees of complexity and involvement, prioritizing tasks appropriately• Ability to work efficiently and professionally in a fast-paced, deadline-driven environment• Possess strong self-discipline and motivation• Strong organizational skills and attention to detail• Ability to exercise good judgment and handle diverse and difficult situations with confidence, motivation, and flexibility • Possess and demonstrate a personal commitment to excellence and efficiency, and a passion to serve future and current Volunteers of all ages and backgrounds Preferred Knowledge, Skills, and Abilities: • This position will work on creative that is applied across various channels, experience working deeply in one of these categories or some basic knowledge across all three would be beneficial:     o Knowledge of print processes and techniques    o Knowledge of digital design principles and techniques (responsive layouts, basic CSS, fundamentals of good UX/UI)    o Knowledge of video and photography production (including shooting, editing, retouching)• Knowledge of university style and communications standards• Advanced knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premier, Lightroom)• Sound knowledge of and experience with Slate CRM system and Asana project management system• Understanding of higher education priorities, processes, and workflow• Experience with project management and data reporting systems The DivisionThe Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.  The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor’s Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C.Job: Other ProfessionalPrimary Location: US-Tennessee-knoxvilleOrganization: Enrollment Management CommunicationsSchedule: Full-timeJob Posting: May 24, 2024, 1:24:51 PM